Jobs

We are SmartyMe — one of the leading microlearning apps in the world, used daily by millions of users across Tier-1 markets.
Our mission is to make learning a daily habit for everyone. We scale through performance marketing, product excellence, and systematic growth.

User Acquisition is a core growth engine for us. While we already operate at scale across paid channels, Google Ads is a fast-growing and strategically important direction that we are actively expanding as a standalone, owned growth channel.

We have strong internal UA expertise and infrastructure, and we’re ready to go deeper. This role is an opportunity to take full ownership of Google Ads and help build scalable acquisition systems on top of an already proven performance foundation.

Unlike Meta, where automation is already mature, here you’ll have the opportunity to build structure, processes, and automation systems from the ground up.
We work with a performance-based compensation model that allows us to pay at the top of the market for real results and impact.

What You’ll Do:

• Own and scale the Google Ads channel end-to-end, managing campaigns hands-on with a strong focus on ROI
• Launch, structure, and optimize campaigns across Search, GDN, Demand Gen, and Performance Max
• Build and evolve campaign architecture, processes, and channel structure for scalable growth
• Design and execute testing frameworks, driving continuous performance improvements
• Develop and implement automation, rules, and optimization systems on top of the channel
• Collaborate with analytics and product teams to improve funnel performance and conversion efficiency
• Identify and scale growth opportunities across keywords, creatives, audiences, and funnels
• Increase spend in a controlled way while maintaining efficiency targets
• Maintain clear documentation of campaigns, testing, and processes

What We’re Looking For:

• 1+ year in User Acquisition / Performance Marketing
• Strong hands-on experience with Google Ads
• Experience with Search, GDN, Demand Gen (Discovery), and Performance Max
• Proven experience scaling paid acquisition budgets
• Experience with subscription or B2C digital products
• Strong analytical mindset and experimentation approach
• Solid understanding of funnels (web2web, web2app, app — any mix)
• Ability to independently own and develop a growth channel

Nice to have:

• Experience with automation, rules, or scripts in Google Ads
• Experience building campaign structure and systems from scratch
• Advanced Excel / Google Sheets skills
• Experience working closely with product and analytics teams
• Previous experience in fast-scaling environments

Why You'll Love Working With Us:

• Innovative Environment: We're all about trying new things and pushing the envelope in EdTech.
• Freedom: Flexible role based either remotely or hybrid from one of our offices in Cyprus(Limassol), Poland (Warsaw).
• Health: company-provided medical expense compensation.
• AI solutions: АІ subscription and other tools.
• Balance: Flexible paid time off, you get 21 days of annual leave + 10 days of public holidays.
• Collaborative Culture: Work alongside passionate professionals who are as driven as you are.

We are Proxy-Seller, a European product IT company offering proxy services for automation, parsing, marketing, and cybersecurity.
 

We’re now expanding our SEO team and looking for an experienced Outreach specialist who can strengthen our backlink profile, scale outreach efforts, and support our organic growth across Tier1.
 

What you’ll be responsible for:

• Searching for and selecting donor websites based on predefined SEO criteria
• Communicating with webmasters to negotiate placements
• Preparing, adapting, and submitting content for link placements.

• Maintaining reports & monitoring indexing of placed backlinks.

   

What we’re looking for:

• 2+ years of hands-on link-building and outreach experience (in product companies) in Tier-1.
• English at B1+ level.
• Practical understanding of acquiring backlinks through guest posts, forums, Q&A sites, and other outreach channels.
• Confidence using Ahrefs, Semrush, Hunter.io, or similar tools.

It would be a plus:

• Existing donor database for the USA (guest blogs, outreach contacts, niche resources)

   

What we offer:

• Full-time remote role with flexible working hours.
• Education covered by the company (professional courses, corporate English).
• Internal growth & career development — many of our managers and team leads have grown into their leadership roles from within the company.
• Employee referral program.
• Ability to influence processes: we are open to initiatives and improvements
• PTO: 21 calendar days of vacation, 12 days off, 7 days of sick leave (may be more if necessary). Public holidays are days off.

• Opportunity to work with competitive Tier-1 niches and develop advanced outreach skills.

   

Hiring process:

Intro call with a recruiter → Technical interview with Head of SEO → Offer

Unfortunately we are not considering candidates with only/mostly freelance experience

*We usually review applications within 3−5 business days

We share feedback if we’re able to move forward together. If this role isn’t the right match for now, we’ll keep your resume in our database and gladly reach out when a suitable opportunity comes up

We look forward to receiving your application

We are looking for a person who will be responsible for the full operational cycle of working with UGC creators: from sourcing and negotiations to contracts, quality control of materials, file uploads, and reporting.

We need someone who will find suitable people to create content for our products, negotiate with them, launch content production, and make sure everything is done according to the brief, on time, and at the required quality level.

What the person will do

1. Sourcing UGC creators, models, and actors

Search for suitable people for content shoots through different channels: social media, direct search, Fiverr, TikTok creator platforms / UGC platforms.

2. Communication and negotiations

Communicate with creators in English: negotiate pricing, deadlines, content format, number of videos, revisions, usage rights, and terms of use for the materials.

The person should be able to negotiate and bargain, as well as resolve minor conflict situations: delays, low-quality content, misunderstanding of the brief, additional terms and contract formats, lack of response, etc.

3. Briefs and task setting

Prepare and send clear briefs to creators.

Make sure the creator correctly understands the task: what needs to be filmed, in what format, which shots are mandatory, and which mistakes must be avoided.

Adapt the brief to the creator or format when needed. Work with different UGC formats: videos, podcast-style creatives, talking head, lifestyle B-rolls, etc.

4. Contracts, rights, and documents

Coordinate the contract process with creators.

Collect the required information and pass the data to the legal team or responsible person. Track which type of contract is needed for each specific creator.

5. Content quality control

Review all received content: videos, photos, individual shots, and source files. Check whether the materials match the brief.

6. Files, spreadsheets, and reporting

Maintain spreadsheets for creators, orders, statuses, contracts, payments, deadlines, and materials. Update statuses for each creator and each content item. This is one of the most important parts of the role. We need someone who does not miss details and does not forget to update trackers.

7. Working with platforms

It is desirable that the person knows how to work with, or is ready to learn, the following tools:

Fiverr, TikTok creator / UGC platforms, Lemlist, Zoho Invoice or similar services, Google Sheets, Google Drive, task trackers.

For Lemlist: it is desirable to understand how to upload leads, fill in email sequences, check emails, launch campaigns, and track replies.

For TikTok / UGC platforms: the person will need to work with platforms where a brand publishes a brief and creators submit ready-made creatives or applications. The person will need to organize these processes, create clear briefs, review incoming materials, and select suitable creators.

8. AI / neural networks

Experience with AI is not required, but will be a plus. It is important that the person is ready to work with AI tools if needed. We need someone who is not afraid of new tools and is ready to carefully test different approaches.

Mandatory requirements

English: confident written and spoken level.

Experience working with UGC creators, models, actors, freelancers, creator platforms, talent sourcing, or similar tasks.

Strong attention to detail and good organizational skills.

Ability to manage many parallel tasks.

Ability to negotiate and communicate with a large number of people.

Understanding of what high-quality UGC content is: natural delivery, good lighting, sound, framing, clear message, and alignment with the brief.

Responsible attitude toward contracts, payments, content rights, and reporting.

Will be a plus

• Experience working with Fiverr.
• Experience working with TikTok creator platforms / UGC platforms.
• Experience with Lemlist.
• Experience with Zoho Invoice or other invoice tools.
• Good level of experience with Google Sheets / Excel.

Personal qualities

We need a person who:

is very attentive to details, does not lose information, likes order in spreadsheets and files, knows how to complete tasks, is not afraid to message people and negotiate, knows how to bargain, reacts calmly to problems, does not need constant micromanagement, and takes deadlines, contracts, and money seriously.

We are looking for a Mechanical Engineer who will focus on the assembly, prototyping, and integration of drone systems.
In this role, you will work closely with the R&D team to build, test, and improve UAV platforms and related hardware solutions.

This position combines hands-on engineering work, electronics assembly, and mechanical integration of drone systems used in demanding environments.

What you will do:

• Assemble and integrate drone (UAV) platforms and onboard electronic systems, including small-scale production batches (50–100 units) before transfer to mass production
• Perform soldering and installation of SMD components and electronic modules
• Build and test prototype devices and experimental systems
• Participate in the development and debugging of PCB-based hardware solutions
• Work with drone mechanics, structural components, and system integration
• Support the R&D team in building and testing new drone and glider prototypes
• Assist with preparing hardware for testing and field deployment

What we are looking for:

• Practical experience in electronics assembly, soldering, or hardware prototyping
• Experience working with PCB boards and electronic components
• Understanding of basic electronics and hardware systems
• Experience assembling mechanical and electronic systems
• Attention to detail and ability to work with small electronic components
• Ability to work hands-on with tools, lab equipment, and hardware

Nice to have:

• Experience with UAVs / drones or radio equipment
• Experience assembling custom PCB boards
• Experience with 3D modeling tools
• Experience working with prototyping equipment or small-scale production

What we offer:

• Work on innovative UAV and drone technologies
• Participation in R&D projects developing new aerial systems
• Official employment
• Possibility of military reservation (with applicable documents)
• A team environment where initiative and technical curiosity are encourage

WinexAff is a fast-growing affiliate network in the digital marketing industry, and we are expanding our team.

🔹 Responsibilities:
• Develop and manage the affiliate program
• Attract new partners and build long-term relationships
• Communicate and negotiate with affiliates and advertisers
• Analyze campaign performance and optimize results
• Support and grow the partner network

🔹 Requirements:
• 1+ year of experience working specifically in an affiliate network (preferably gambling/iGaming)
• Understanding of affiliate marketing tools and traffic models
• Strong communication and analytical skills
• Existing industry contacts will be a plus
• English level — B1+

🔹 What we offer:
• Competitive compensation
• Fast career growth opportunities
• Exciting projects with well-known brands
• Friendly and professional team
• Remote work format and flexibility

Responsibilities:
• Search and attract new partners (affiliate networks & direct advertisers)
• Negotiate and onboard partners into the network
• Build and maintain long-term partner relationships
• Analyze deals and optimize performance based on KPIs
• Prepare contracts and manage related documentation
• Represent the company at iGaming conferences and industry events

🔹 Requirements:
• 1+ year of experience in Business Development / Affiliate / Sales in iGaming
• Understanding of RevShare, CPA, Hybrid, and Flat models
• Strong analytical skills
• Confident Google Sheets / Excel user
• English — Intermediate+
• Strong communication and negotiation skills

🔹 What we offer:
• Remote work format
• Competitive compensation
• Flexible schedule and fast decision-making
• Professional growth support
• Corporate events and team activities

ELEKS Human Capital Administration is looking for a Global Mobility Specialist in Kyiv, Central and Western Ukraine (remote options available). 

REQUIREMENTS
 

• 1+ years' experience in Global Mobility, Immigration Law, International Employment, or other cross‑border compliance fields
• Knowledge of immigration policies and procedures pertaining to work permits, visas, and residence permits
• Understanding of IT services principles and specifics
• Basic understanding of international taxation, social security rules, and C2C calculations, as well as how these impact employee compensation across different countries
• Great communicational skills
• Understanding of commonly used office and collaboration tools (Jira, Office, SharePoint, Google Drive, Workday)
• Bachelor/Master’s degree in MA in Law, International Economics, and International affairs
• Strong team player, adaptable and flexible with the ability to work across cultures and regions
• Upper Intermediate level of English or higher

RESPONSIBILITIES
 

• Manage official employment and termination processes for the company’s entities in various locations, ensuring full compliance with local labour laws
• Prepare and coordinate documentation for visas, work permits, and residence permits; support employees throughout the legalization process
• Provide consultations on international taxation, double taxation, social security matters, and support C2C calculations
• Ensure ongoing compliance of the company’s international entities with local labour and immigration laws.
• Partner with HR, Accounting, Legal, and other stakeholders to resolve issues related to the Global Mobility area
• Track case statuses, prepare reports, analyze trends, and deliver insights on process efficiency, risks, and required improvements
• Develop and maintain the internal knowledge base, policies, and process documentation related to the Global Mobility area
• Conduct research and prepare materials on immigration, taxation, employment, and compliance topics across different countries
• Serve as a primary point of contact for managers, HRs, recruiters, and employees on matters related to the Global Mobility area
• Manage relationships with external vendors (immigration lawyers, tax consultants, CPAs) and support onboarding of new vendors
• Continuously monitor changes in international immigration, employment, and tax legislation and update internal guidance accordingly
• Initiate and implement process improvements to enhance efficiency, compliance, and the overall experience for employees and stakeholders
• Perform additional Global Mobility and compliance-related tasks as assigned

We're looking for Technical Support Agents to join our 24/7 support team in Kyiv. You'll work alongside a Support Shift Lead, handling inbound customer queries, coordinating with production partners to ensure smooth live event delivery, and serving as the front line for our platform.

This is an excellent opportunity for someone early in their career who is technically curious, a strong communicator, and energised by the fast-paced nature of live events. You'll learn a lot, work on real problems in real time, and play a direct role in keeping live sports on air for viewers around the world.

Responsibilities

• Respond to inbound customer queries via our ticketing system, providing timely and helpful support
• Coordinate with production partners to ensure live events are delivered smoothly and issues are resolved quickly
• Monitor live event delivery and flag issues proactively before they escalate
• Troubleshoot technical issues related to streaming, integrations, and platform access
• Document incidents, resolutions, and useful information for the team knowledge base
• Escalate complex issues to the Support Shift Lead or engineering teams as appropriate
• Participate in shift handovers, ensuring open items are clearly communicated to the incoming team
• Provide feedback on recurring issues, customer pain points, and potential improvements

Requirements

• Strong written and verbal communication skills in English
• Comfortable learning technical concepts - you don't need to be an engineer, but you should be curious and quick to pick things up
• Organised and detail-oriented, able to manage multiple queries and priorities at once
• Calm under pressure and able to think clearly during live events
• Reliable and punctual: shift-based work requires consistency
• Comfortable working rotating shifts as part of a 24/7 operation, including nights and weekends
• Team player who communicates openly and supports colleagues

Nice to Have

• Previous experience in customer support, technical support, or a help desk environment
• Interest in or familiarity with live streaming, video, or sports broadcasting
• Exposure to ticketing systems, CRMs, or support tooling
• Basic understanding of APIs, web technologies, or streaming protocols

What You'll Learn

• How live streaming platforms work at scale
• Technical troubleshooting across video delivery, APIs, and integrations
• Incident management and escalation in a live operations environment
• How to work effectively in a fast-paced, globally distributed team

About DSC Video

DSC Video is a platform-as-a-service partner delivering live streamed sports events from around the world to customers and their end consumers. Our technical support team operates around the clock to ensure seamless delivery of live content across global time zones.

We’re looking for Technical Support Agents to join our 24/7 support team in a fully remote, night shift role. You’ll work closely with a Support Shift Lead, handling inbound customer queries, coordinating with production partners, and acting as the front line for our platform during critical overnight hours.

This is an excellent opportunity for someone early in their career who is technically curious, a strong communicator, and energised by the fast-paced nature of live events. You'll learn a lot, work on real problems in real time, and play a direct role in keeping live sports on air for viewers around the world.

Responsibilities

• Respond to inbound customer queries via our ticketing system, providing timely and helpful support
• Coordinate with production partners to ensure live events are delivered smoothly and issues are resolved quickly
• Monitor live event delivery and flag issues proactively before they escalate
• Troubleshoot technical issues related to streaming, integrations, and platform access
• Document incidents, resolutions, and useful information for the team knowledge base
• Escalate complex issues to the Support Shift Lead or engineering teams as appropriate
• Participate in shift handovers, ensuring open items are clearly communicated to the incoming team
• Provide feedback on recurring issues, customer pain points, and potential improvements

Requirements

• Strong written and verbal communication skills in English
• Comfortable learning technical concepts - you don't need to be an engineer, but you should be curious and quick to pick things up
• Organized and detail-oriented, able to manage multiple queries and priorities at once
• Calm under pressure and able to think clearly during live events
• Reliable and punctual: shift-based work requires consistency
• Comfortable working rotating shifts as part of a 24/7 operation, including nights and weekends
• Team player who communicates openly and supports colleagues

What You'll Learn

• How live streaming platforms work at scale
• Technical troubleshooting across video delivery, APIs, and integrations
• Incident management and escalation in a live operations environment
• How to work effectively in a fast-paced, globally distributed team

About DSC Video

DSC Video is a platform-as-a-service partner delivering live streamed sports events from around the world to customers and their end consumers. Our technical support team operates around the clock to ensure seamless delivery of live content across global time zones.

We are looking for a Customer Support Specialist with experience in payments/fintech / iGaming environments to support users and partners with payment-related inquiries.

You will work closely with Payments, Risk, and Finance teams, handling payment issues, investigating transactions, and ensuring smooth communication with clients and partners.

Responsibilities

• Handle customer inquiries via chat, email, and ticketing systems
• Support users with payment-related issues (deposits, withdrawals, failed transactions)
• Investigate and resolve chargebacks, refunds, and transaction discrepancies
• Communicate with internal teams (Payments, Risk, Compliance) to resolve issues
• Work with PSP providers to clarify transaction statuses when needed
• Monitor transactions and identify potential issues or irregularities
• Maintain high-quality customer experience and response standards
• Document common issues and contribute to process improvements

Requirements

• 0,6+ years of experience in Customer Support within fintech, payments, or iGaming
• Good understanding of:
  • Payment flows (deposits/withdrawals)
  • Chargebacks and refunds
  • Transaction investigation
• Experience working with payment systems or PSPs is a strong advantage
• English – B2+ / strong communication skills
• Ability to work in a fast-paced, high-volume environment
• Strong attention to detail and problem-solving skills
• Experience with CRM / ticketing tools

Nice to Have

• Experience in iGaming or high-risk payments
• Basic understanding of crypto payments

What We Offer

• Fully remote work
• Flexible working hours
• Opportunity to grow within a fast-scaling fintech company

• International environment and exposure to global payment operations

   

Responsibilities:

• Competitive and market research and insights generation
• Full responsibility for Google acquisition strategy (from research to scaling)
• Audience, funnel, keyword, and creative research
• Setup, optimization, and scaling of demand generation campaigns
• A/B testing: developing hypotheses, analyzing results, identifying learnings, and implementing rollouts
• Building and automating campaign structures and workflows
• Analytical insights reporting (not just numbers — insights → actions)
• Proactively collaborate with internal teams (product and creative)
• Escalating and handling Google support tickets for policy limitations

• Sharing expertise, insights, and knowledge across the team

   

Requirements:

• 2+ years of experience with Google Ads
• Strong experience managing Demand Gen campaigns
• Professional use of Google Ads Editor
• Experience working with Birch

• A strong analytical mindset and data handling skills are a plus

   

Would be a plus:

• Experience using AI for operational automation and testing
• A strong understanding of product funnels and analytics would be a plus
• Experience building or improving acquisition processes

• Familiarity with performance reporting and BI dashboards (e.g., Looker)

   

Employee Benefits:

• Remote-First Culture: Our team is diverse and extensive, just like our product portfolio. We provide a flexible working schedule and let you work anywhere in the world, either remotely or in one of our corporate hubs
• Сoworking Compensation: We provide 100% compensation for coworking spaces in Ukraine (except Kyiv, where we have a cozy and autonomous hub) and 50% compensation for coworking spaces worldwide to make sure that everyone has a comfortable and inspiring workspace
• Free Office Lunches: We want you to stay fueled and focused, so we provide delicious free lunches for everyone working from our hubs. It’s one less thing for you to worry about during a productive workday
• Flexible Public Holidays Policy: Gismart provides its employees with 6 fixed public holidays per year and gives you the freedom to choose 5 additional holidays to your liking
• 100% Sick Leave Compensation
• Mental and Physical Health: To help you stay happy and healthy, Gismart will partially cover your medical insurance, sports activities, therapy costs
• Personal Equipment Policy: Of course, we’ll provide you with all the equipment you need or cover the maintenance cost for your own tools
• Personal Learning and Development: We love to see you learn and grow, so Gismart will cover 70% of your professional development courses. We’ll also pay for 100% of corporate English courses
• Time-Off Policy: Every employee gets 18 working days of paid vacation and 3 personal days per year, with an extra day added for each year at Gismart
• Corporate Events: We are remote-first, but we love meeting up in person. Whenever possible, we organize corporate events and team-building activities across all Gismart hubs

Larch Networks has been a leader in network solutions since 2009, with offices in Israel and Kyiv. We specialize in both software and hardware for network equipment, providing advanced, secure, and reliable network products for our customers. Our team of engineers is renowned for its expertise in designing and integrating high-load switching and communication platforms, thin clients, Linux, and embedded devices for IoT, enterprise, telecom, and industrial applications. We are committed to delivering innovative and cost-effective solutions.

What you will do

Active candidate sourcing

• Daily sourcing on LinkedIn (main tool)
• Using Boolean search, X-ray, filters, and other sourcing techniques
• Searching for specialists in the following areas:
  • Embedded / C
  • QA Automation
  • Other technical roles within the company

Initial communication

• Writing cold outreach messages on LinkedIn
• Managing communication until handing the candidate over to a recruiter
• Building candidate interest in company vacancies
• Tracking feedback and statuses

Building a candidate database

• Maintaining and updating the database in PeopleForce
• Creating a “warm” candidate pool
• Supporting long-term relationships with candidates

Recruitment support

• Passing relevant candidates to the recruiter
• Creating shortlists
• Participating in improving job descriptions and outreach messages
• Collecting analytics (responses, conversion rates)

What matters to us
Required:

• Completed IT recruiting or sourcing courses
• Knowledge of Boolean search
• Basic understanding of IT roles and terminology
• Confident LinkedIn usage
• Strong written communication skills
• High attention to detail and responsibility
• Readiness for consistent daily sourcing work

Nice to have:

• 3+ months of sourcing experience
• English level B1
• Desire to grow into an IT Recruiter role

Conditions

Format: full-time. The role is fully remote, but you need to be located in Kyiv since occasional office visits might be necessary.

Growth opportunities

• Transition to IT Recruiter position
• Ownership of personal vacancies
• Income growth through the bonus system

We are looking for a Technical Recruiter to join our growing team.

Our ideal candidate should be ready to learn and be able to solve emerging problems and reasonably estimate tasks, deadlines and risks.

You are able to, and enjoy, working with people, have good communication and interpersonal skills. 

Your skills & qualifications:

- Basic knowledge of candidate sourcing tools (such as LinkedIn, GitHub, Djinni, DOU, Telegram, etc.);

- Experience in IT field on this role - 1,5+ years;

- Excellent communication skills;

- Ability to present a vacancy to candidates in the most efficient way to fill the job;

- Basic knowledge of the IT industry and technical terms;

- Willingness to enhance one’s abilities and pursue career growth;

- Drive for results and ability work in team;

- Curiosity and growth mindset;

- English — Intermediate.
 

Your key accountabilities and responsibilities will include:

- Participate in the Full Sicle recruitment process;

- Source and expand the candidate pool, utilizing LinkedIn, specialized platforms, and other channels;

- Identify new channels for finding the best candidates;

- Develop talent pool for future hiring needs;

- Conduct candidate screenings (technical experience and soft skills);

- Build long-term relationships with candidates and hiring managers throughout the recruitment process;

- Maintain candidate data in the ATS system (we use Hurma).

We offer: 

• Flexible work format - remote, 8-hour working day without time trackers;
• Competitive salary;
• TIght-knit and friendly team;
• Personalized career growth;
• Up to 50% coverage of the cost of professional courses;
• Vacation time, sick-leaves, national holidays ;
• Competitive bonuses for a personal recommendation of new employees;
• Professional development tools (mentorship program, tech talks and workshops);
• Corporate events and team buildings.

If you have what we are looking for and would love to join our Darly team, we want to hear from you!

Pine Software Technology Ltd is a software company specializing in trading technology solutions for regulated brokers and trading firms. The company provides Software-as-a-Service (SaaS) products designed to support electronic trading, brokerage operations, risk management, and financial data analysis.

As a Junior Global Partnerships Operations Manager you will be responsible for connecting people to services, controlling accounts and permissions handle contracts and invoices

Main responsibilities:

• Provisioning and managing employee access to SaaS services
• Maintaining and controlling accounts and permissions
• Creating and tracking Jira tickets (including invoice/payment requests)
• Maintaining and updating spreadsheets (Google Sheets / Excel)
• Communicating with internal teams, partners, and support teams
   

Job Requirements:

• At least 6 months of commercial experience in roles such as operations specialist, account manager, project coordinator, customer support etc.
• High level of accuracy and attention to detail
• Responsibility and reliability
• Ability to work independently
• Meeting deadlines consistently
• Higher education (technical or humanitarian) is privileged 
• English - Intermediate (written and spoken)
• Ukrainian - fluent
   

What do you expect the new hire to accomplish in their first 90 days?

• Gain a clear understanding of all tools, services, and processes
• Independently handle employee onboarding (service access setup)
• Accurately create and manage Jira tickets
• Maintain error-free and up-to-date spreadsheets
• Effectively communicate with partners and support teams
• Integrate smoothly into team workflows

Company offers

‍

• Care from Day One – medical insurance immediately upon starting work, including dental care, massage and professional psychological support because your well-being matters
• Work-Life Balance – 25 days of paid vacation + 30 days of sick leave, so you can recover without unnecessary stress
• Investment in your energy – partial reimbursement for any sports activities that empowers you.
• Growth – partial coverage for English or Ukrainian language courses + a fixed budget for professional development. Choose what suits you best!
• Knowledge Library – books in the office and access to the Kuka online library to learn, grow, and find inspiration.
• Island Relaxation 14 days a year – enjoy a getaway at the corporate villa in Cyprus.
• Office of the Future – Modern Office in Larnaca – a stylish space for inspiration: open areas, cozy lounges, and functional meeting rooms – all for your comfort.

‍

Join the Pine Software team, where your talents and aspirations will be recognized! We offer a dynamic work environment, opportunities for professional growth, and support at every step of your career path. Start your journey to success with us—apply today and take the first step towards your bright future!
 

Pine Software is an equal opportunity employer. We encourage applications from candidates of all backgrounds and experiences. Please note, that only shortlisted candidates will be contacted. Thank you for considering Pine as your next career move!

Description
As a Middle Anti-Fraud Specialist at an Electronic Money Institution (EMI), you will be responsible for detecting, investigating, and preventing fraudulent activities across digital financial services. This role involves monitoring transactional data, analysing suspicious behaviour, and working cross-functionally with compliance, risk, and tech teams to enhance fraud detection and mitigation systems. You will contribute to ensuring the safety and integrity of the company’s financial ecosystem while maintaining a balance between customer experience and fraud risk.

Requirements

• 1 year of experience in fraud prevention or detection, preferably in fintech, EMI, or banking
• Strong knowledge of financial fraud typologies including identity theft, account takeover, social engineering, phishing, and synthetic identities
• Familiarity with AML (Anti-Money Laundering) practices and regulatory frameworks
• Proficiency in working with fraud detection systems, case management tools, and transaction monitoring platforms
• Good analytical and critical thinking skills with the ability to assess patterns, data anomalies, and fraud indicators
• Strong communication skills for preparing reports and communicating with internal teams or external partners

Responsibilities

• Monitor transactions and user behaviour for signs of fraud using internal tools and third-party systems
• Investigate suspicious cases thoroughly, gather evidence, and recommend appropriate actions such as blocking transactions, freezing accounts, or escalating to senior staff
• Maintain and update internal fraud rules, thresholds, and alert systems in collaboration with the Risk and IT teams
• Analyse fraud trends and propose process improvements or system enhancements to reduce future risk
• Support customer support teams in resolving fraud-related inquiries and disputes
• Prepare regular and ad-hoc reports on fraud incidents, and trends for internal stakeholders

Nice to have

• Experience working in an EMI or payment service provider regulated in the EU or UK
• Familiarity with fraud detection platforms like SEON, Actimize, Sift, or similar
• Certification in fraud examination
• Experience with SQL, Python, or data visualization tools (e.g., Power BI, Tableau) for fraud data analysis
• Knowledge of card fraud mechanisms (3DS, chargebacks, BIN attacks) and tools used in card transaction monitoring
• Ability to handle incident response and support in case of major fraud events or system breaches