Jobs
6484-
Β· 245 views Β· 41 applications Β· 3d
Senior Manual QA Engineer
Full Remote Β· Ukraine Β· 4 years of experience Β· B2 - Upper IntermediateAbout the project: Our customer is the leading school transportation provider in North America, being the owner of more than a half of all yellow school buses in the United States. Every day, the company completes 5 million student journeys, moving more...About the project:
Our customer is the leading school transportation provider in North America, being the owner of more than a half of all yellow school buses in the United States. Every day, the company completes 5 million student journeys, moving more passengers than all U.S. airlines combined and delivers reliable, quality services for 1,100 school districts.
N-iX has built a successful cooperation with the client delivering a range of complex initiatives. As a result, N-iX has been selected as a strategic long-term partner to drive the digital transformation on an enterprise level, fully remodeling the technology landscape for 55,000 employees and millions of people across North America.
Responsibilities:
- Collaborate with the BA team and developers to understand requirements and identify areas of testing.
- Participate in test plan creation, test case design, and continuous improvement of the automation testing process.
- Verify acceptance criteria and enrich them
- Execute testing to identify defects and ensure the functionality and performance of our software applications is working properly.
- Collaborate with developers to troubleshoot and resolve issues identified during testing.
- Perform test data preparation.
- Contribute to the enhancement of test automation frameworks and infrastructure.
- Work closely with cross-functional teams to identify and resolve operational challenges and bottlenecks.
- Stay updated with the latest trends, tools, and best practices in quality assurance.
- Gather testing metrics
Qualifications and Skills:
- 4+ years of overall QA experience
- Need to have backend testing experience (API testing, hands-on experience with relational databases (SQL/Postgree etc.))
- Experience with bug tracking (Jira) and test management tools - TestRail or similar)
- Extensive DB knowledge (JOINs, aggregate functions, types of relations)
- Experience with Kafka is strongly preferred
- Application log tracing and troubleshooting (Datadog, ELK or similar)
- Experience with Postman, Swagger (for API testing and documentation)
- Experience with Android SDK (mobile testing)
- Experience working with AWS will be a plus
- Strong analytical and problem-solving skills, with an attention to detail.
- Solid understanding of software testing principles, methodologies, and best practices.
- Proficiency in designing and executing manual test cases, test scenarios, and test plans.
- Familiarity with bug tracking and test management tools.
- Analytical mindset and attention to detail, with the ability to identify and document defects accurately.
- Excellent communication and collaboration abilities, capable of working effectively in a team environment.
- At least an Intermediate strong level of English
- Knowledge of Agile development methodologies.
We offer:
- Flexible working format - remote, office-based or flexible
- A competitive salary and good compensation package
- Personalized career growth
- Professional development tools (mentorship program, tech talks and trainings, centers of excellence, and more)
- Active tech communities with regular knowledge sharing
- Education reimbursement
- Paid vacation days, sick leaves, and days off
- Healthcare & Sport program
- Medical insurance
- Memorable anniversary presents
- Corporate events and team buildings
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Β· 144 views Β· 31 applications Β· 3d
Junior Project Manager
Full Remote Β· Ukraine Β· 1 year of experience Β· B2 - Upper IntermediateWant to grow in IT Project Management with real international projects? Join DreamDev Solutions β a team of 25 professionals building WordPress & WooCommerce solutions for clients in Europe and the US for over 10 years. You will: Help manage...Want to grow in IT Project Management with real international projects? Join DreamDev Solutions β a team of 25 professionals building WordPress & WooCommerce solutions for clients in Europe and the US for over 10 years.
You will:
- Help manage WordPress/e-commerce projects;
- Communicate with clients in English;
- Turn client needs into clear tasks;
- Keep projects on track in Jira/Trello/Zoho;
- Support reporting & documentation.
We expect:- English β Upper-Intermediate+;
- Organized, detail-oriented, responsible;
- Basic PM knowledge & motivation to grow.
Nice to have:
- WordPress / web tech basics;
- Agile/Scrum understanding;
- IT team experience.
We offer:
β’ Remote & flexible work
β’ Mentorship from senior PMs
β’ International clients
β’ Competitive pay
If youβre looking for a place to start and grow in Project Management β letβs talk!
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Β· 97 views Β· 20 applications Β· 3d
Senior Go Developer - short-term project
Full Remote Β· Worldwide Β· 3 years of experience Β· B2 - Upper IntermediateIntetics Inc., a leading American technology company specializing in custom software application development, distributed professional teams creation, software product quality assessment, and βall-things-digitalβ solutions, is looking for a Go Developer...Intetics Inc., a leading American technology company specializing in custom software application development, distributed professional teams creation, software product quality assessment, and βall-things-digitalβ solutions, is looking for a Go Developer to join its innovative team.
We are looking for a Go Developer to join our team and contribute to projects in the healthcare domain. This role involves building, maintaining, and optimizing high-load backend services.
Responsibilities
- Design, develop, and maintain backend services using Go
- Work with large data sets, including EDI data handling
- Design and optimize databases (PostgreSQL)
- Work with containers and infrastructure (Docker)
- Participate in code reviews and propose improvements to architecture and processes
Collaborate closely with cross-functional teams (engineering, QA, product)
Requirements
- Proven experience with Go programming
- Hands-on experience with PostgreSQL (or other SQL databases)
- Knowledge of Docker and containerized environments
- Experience with healthcare systems / material healthcare data is a strong advantage
- Good communication skills and ability to work in a distributed team
- upper-Intermediate English
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Β· 57 views Β· 6 applications Β· 3d
Community manager
Full Remote Β· Countries of Europe or Ukraine Β· Product Β· B1 - IntermediateWe are currently seeking an entry-level specialist to join our team as a Community Manager and work with a product focused on crowdsourced software testing. Qualifications for this position include: English fluency in high-level is essential, both...We are currently seeking an entry-level specialist to join our team as a Community Manager and work with a product focused on crowdsourced software testing.
Qualifications for this position include:
β English fluency in high-level is essential, both verbal and written
β Good level of theoretical knowledge of mobile testing
β Some experience with community management, marketing or advertising
β Knowledge of Excel is a requirement
β A highly competitive and self-driven sense of motivation and willingness to work during flexible hours
β Ability to handle multiple tasks simultaneously
β Excellent communications skills.ΠΡΠ΄Π΅Ρ ΠΏΠ»ΡΡΠΎΠΌ
Nice to have:
β Work experience as a QA engineer.We offer:
β Π place with friendly environment where you can reach your full potential and grow your career
β Flexible work schedules.
β Social package: paid sick leave and vacation.
β English courses, medical insurance, legal support, etc.This person main responsibility is:
β Manage a large community (crowdsourcing) of existing global and freelance software testers and responsible to recruit new community members and maintain the relationship while making them feel belong and appreciated.Responsibilities for this position include:
β Responsible for managing communityβs relations, recruit new testers, signup process, communicate their duties and work flow, provide initial training on our system, and then train the QA testers on how to perform their duties.
β Responsible for assigning a team of testers to a specific test project and coordinate their work
β Create monthly reports regarding testerβs activity and payments
β Work closely with the project managers and sales managers to ensure the test process, methodologies and tools are applied appropriately during the test session.About project:
Ubertesters is a software development company and the provider of a community of on-demand, global, professional testers with devices to help companies support their mobile testing needs. The company also offers a cloud-based, mobile app testing tool to help companies manage their mobile testing process and in-house QA teams.
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Β· 191 views Β· 50 applications Β· 3d
Back-end Developer to $5000
Full Remote Β· EU Β· Product Β· 3 years of experience Β· A2 - ElementaryA large product company in the gambling industry is looking for a Backend Developer, preferably with experience in the iGaming industry. Required skills / experience: 3+ years of production experience; 2+ years of experience with PHP 7+; Proven...A large product company in the gambling industry is looking for a Backend Developer, preferably with experience in the iGaming industry.
Required skills / experience:
- 3+ years of production experience;
- 2+ years of experience with PHP 7+;
- Proven production experience with Laravel (mandatory);
- Production experience with queues (mandatory);
- Experience developing and implementing REST API;
- Understanding and practical experience with Microservices;
- Strong knowledge of OOP, SOLID, DRY;
- Solid hands-on experience with MySQL, Redis;
- Experience working with Git;
- Jira, Confluence;
- ELK;
- Ability to write Unit Tests;
- Experience working in a fully remote team.
Will be a plus:
- Production experience with Lumen;
- Experience with Laravel Octane;
- Experience with Swagger;
- Practical experience with Kafka;
- Experience working with GitLab;
- Practical experience with New Relic, Laravel Telescope.
We offer:
- Opportunity to work remotely from anywhere in the world;
- Work in a company with no bureaucracy, where decisions are made quickly;
- Friendly atmosphere among people who love what they do;
- Qualified team leads who are genuinely interested in team membersβ growth;
- Performance review every 6 months;
- Annual bonuses and performance-based rewards;
- 20 paid vacation days, 5 paid days off, and sick leave coverage;
- Paid overtime, if any occur.
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Β· 49 views Β· 14 applications Β· 3d
UI/UX Designer + Marketing Designer to $2100
Full Remote Β· Worldwide Β· 2 years of experience Β· A2 - ElementaryAbout Us Our software needs to be intuitive, clean, and visually engaging β both in-product and in how we market ourselves. The Role Weβre seeking a hybrid UI/UX + Graphic Designer who can own the look and feel of our product and contribute to marketing...About Us
Our software needs to be intuitive, clean, and visually engaging β both in-product and in how we market ourselves.The Role
Weβre seeking a hybrid UI/UX + Graphic Designer who can own the look and feel of our product and contribute to marketing materials. UI/UX is the priority, but if you can create slick graphics for campaigns, thatβs a bonus.Responsibilities
- Lead design of user flows, wireframes, and interfaces for Jiris Health.
- Work closely with product and engineering to deliver intuitive experiences.
- Develop and maintain a consistent design system.
- Support marketing team with graphics, visuals, and collateral (secondary).
Requirements
- Portfolio of UI/UX design work (healthcare or SaaS a plus).
- Proficiency in Figma, Sketch, or similar tools.
- Ability to balance clean design with complex workflows.
- Some marketing/brand design experience preferred.
Why Join Us
- Early ownership of product design at a high-growth startup.
- Ability to shape both product and brand identity.
- Work in a mission-driven company changing homecare.
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Β· 70 views Β· 12 applications Β· 3d
Tech Lead \CTO
Full Remote Β· Countries of Europe or Ukraine Β· Product Β· 4 years of experience Β· B1 - IntermediateTechnical Lead \ CTO for an international product IT company that provides a comprehensive suite of AdTech solutions for digital advertisers, publishers, and ad agencies worldwide. The company develops white-label platforms as well as delivers a wide...Technical Lead \ CTO for an international product IT company that provides a comprehensive suite of AdTech solutions for digital advertisers, publishers, and ad agencies worldwide. The company develops white-label platforms as well as delivers a wide range of custom solutions and services designed to automate, optimize, and scale digital advertising.
Products company: SSP, DSP, Ad Exchange platforms.
Main markets - Tier 1-2
The technical team - up to 10people ( BA, PM, Team Lead, Back-end\ Front-end developers, QA)
Project stack: Node.js (backend), Angular. MySQL, Clickhouse, Redis, MongoDB, Linux.
Locations/Offices - Kyiv, Lviv, Odesa, Mykolaiv, or remote.
Requirements:
- 2+ years in Tech Lead/CTO positions within B2B SaaS products, handling up to 100K RPS
- Experience in architectural decision-making for high load products
- Proven track record in managing technical teams of 10+ people (backend, frontend, DevOps, QA, PM)
- Experience in system performance-based optimizations
- Deep understanding of architecture, infrastructure, and software development processes
- Ability to formulate and validate hypotheses to improve processes and systems.
- Skilled in assessing and managing technological and process-related risks.
- Strong expertise in Node.js with hands-on experience in building server-side solutions and platforms.
- Proficiency in SQL (MySQL, PostgreSQL) and NoSQL (MongoDB, ClickHouse, Redis), including schema design, query optimization, sharding, and replication.
- Experience in designing, developing, and consuming APIs (REST, GraphQL, gRPC)
- Solid understanding of asynchronous programming and Event-Driven Architecture
- Strong knowledge of network protocols (HTTP/HTTPS, FTP, SSH, TCP/IP, DNS, WebSocket), Git, and CI/CD processes.
- Proven experience in organizing R&D, hypothesis testing, debugging, and profiling complex systems.
- English level: Upper-Intermediate (both verbal and written communication).
Will be a plus :
- Eperience in AdTech companies will be a great advantage
Responsibilities:
- Defining and implementing a long-term technical strategy, architectural solutions, and technology stack that aligns with business goals and ensures product scalability.
- Designing and optimizing the architecture of high-load, fault-tolerant, and distributed systems, ensuring their stability and efficiency.
- Leading, mentoring, and developing a team of 10 engineers (Backend, Frontend, DevOps), fostering their professional growth, and creating a strong, cohesive engineering culture.
- Establishing and optimizing development processes (Agile/Scrum), ensuring workflow efficiency, code reviews, and the implementation of best practices.
- Implementing and overseeing code quality standards and testing methodologies (Unit, Integration, E2E) to ensure high reliability and defect-free products.
- Leading the implementation and maintenance of CI/CD processes, automating deployment and monitoring, and optimizing infrastructure.
- Continuously monitoring new technologies and tools, evaluating their feasibility, and implementing innovative solutions to improve the product.
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Β· 43 views Β· 6 applications Β· 3d
Mobile Developer (iOS/Android) to $3200
Full Remote Β· Worldwide Β· 3 years of experience Β· B1 - IntermediateAbout Us Jiris Health is rethinking how homecare agencies manage their operations. Weβre building modern, intuitive mobile apps to empower caregivers in the field and coordinators in the office. The Role Weβre looking for a Mobile Developer with strong...About Us
Jiris Health is rethinking how homecare agencies manage their operations. Weβre building modern, intuitive mobile apps to empower caregivers in the field and coordinators in the office.The Role
Weβre looking for a Mobile Developer with strong experience in iOS and/or Android. If youβre a full-stack mobile engineer, this is what we are looking for!Responsibilities
- Build and maintain native mobile apps for caregivers and coordinators.
- Collaborate with backend and product teams to integrate features.
- Ensure mobile apps are reliable, secure, and user-friendly.
- Optimize apps for performance and scalability.
Requirements
- Proven experience in iOS and/or Android.
- Strong understanding of mobile UX and offline-first functionality.
- Experience integrating REST APIs and working with real-time data.
- Prior healthcare/homecare app experience is a plus.
Why Join Us
- Greenfield development with direct impact on caregiver experience.
- Work closely with founders and product leaders.
- Opportunity to grow as we scale nationwide.
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Β· 101 views Β· 14 applications Β· 3d
DevOps Engineer to $2500
Part-time Β· Full Remote Β· Worldwide Β· 3 years of experience Β· B1 - IntermediateAbout Us Jiris Health is scaling fast and needs a solid DevOps foundation to support our growth. Weβre looking for someone to optimize our infrastructure and CI/CD pipelines in a lean, efficient way. The Role Weβre seeking a part-time DevOps Engineer β...About Us
Jiris Health is scaling fast and needs a solid DevOps foundation to support our growth. Weβre looking for someone to optimize our infrastructure and CI/CD pipelines in a lean, efficient way.The Role
Weβre seeking a part-time DevOps Engineer β ideally someone with a full-time role looking for a meaningful side project. Youβll help us ensure uptime, security, and scalability as we move toward launch.Responsibilities
- Manage and optimize CI/CD pipelines.
- Implement best practices for infrastructure and deployments.
- Support security, compliance, and monitoring needs.
- Help scale infrastructure as user base grows.
Requirements
- Strong background in cloud infrastructure (AWS/Azure/GCP).
- Hands-on experience with CI/CD tools (GitHub Actions, Jenkins, etc.).
- Familiarity with Docker, Kubernetes, and IaC.
- Previous startup/healthcare experience a plus.
Why Join Us
- Flexible part-time role with high impact.
- Be part of a mission-driven product while maintaining your main role.
- Opportunity to shape infrastructure strategy from the ground up.
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Β· 50 views Β· 7 applications Β· 3d
Business Analyst for blockchain and crypto project
Part-time Β· Full Remote Β· Countries of Europe or Ukraine Β· 3 years of experience Β· C1 - AdvancedWe're looking for a motivated Business Analyst to lead the implementation of cutting-edge crypto solutions. In this role, you will be the bridge between our engineering and client-facing teams, driving complex enterprise-level projects from concept to...We're looking for a motivated Business Analyst to lead the implementation of cutting-edge crypto solutions. In this role, you will be the bridge between our engineering and client-facing teams, driving complex enterprise-level projects from concept to completion. You will thrive on solving new challenges, managing ambiguity, and translating complex needs into clear, actionable plans.
Our client is a financial technology services provider dedicated to expanding global access to digital assets by building innovative solutions in the cryptocurrency ecosystem.
What You'll Do:
- Gather business and technical requirements, break them down into actionable deliverables for cross-functional teams, and manage project from end to end.
- Facilitate discovery sessions, interviews, and workshops with stakeholders from business, legal, design, and IT departments.
- Create detailed documentation of current workflows, data structures.
- Develop well-defined functional and non-functional requirements to guide future solution design.
- Develop wireframes, user flows, and interactive prototypes.
- Work alongside solution architects and technical teams to identify gaps and evaluate possible technology replacements.
- Contribute to business case development, RFP preparation.
- Participate in change management and stakeholder communication planning.
Requirements:
- C1 - Advanced level of English or higher
- 3+ years of experience as a Business Analyst
- Experience working in fintech, blockchain, or cryptocurrency environments
- Excellent communication skills with the ability to bridge the gap between business and technical teams
- Strong competency in documenting requirements, analyzing business processes, and producing clear technical documentation.
- Experience translating regulatory and operational needs into technical specifications.
Nice to Have:
- Experience working with US based customers
- Experience working with legal hold workflows and audit/compliance tools.
- Previous involvement in system replacement or migration projects.
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Β· 36 views Β· 3 applications Β· 3d
IT Coordinator
Full Remote Β· Ukraine Β· 3 years of experience Β· B2 - Upper IntermediateTalentNeuron is the world's leading provider of labor market analytics, delivering high-fidelity talent data on an unmatched global scale. TalentNeuron delivers actionable talent insight for every region of the world covering countries that collectively...TalentNeuron is the world's leading provider of labor market analytics, delivering high-fidelity talent data on an unmatched global scale. TalentNeuron delivers actionable talent insight for every region of the world covering countries that collectively represent more than 90% of the world's GDP. Through deep investments in machine learning and artificial intelligence, our technology platform ingests and normalizes hundreds of millions of structured and unstructured data points each day, delivering critical talent insights in support of workforce planning, strategic skills analysis, location optimization, DEI tactics, and sourcing strategies for local, regional, and global talent. These insights can be delivered to clients via software as a service, data as a service, or fully custom research efforts from our team of expert data scientists and advisors.
Our Core Values
Humanity First: We lead with humanity. We foster empathy, kindness, respect, and inclusiveness in all contexts and support one another.
Customers at the Core: We engage in meaningful and constant dialogue with clients to deeply understand and anticipate their needs, and consistently deliver exceptional value. We operate with integrity and do whatβs right for our clients, no matter how difficult.
Diverse Minds, One Team: We are curious and seek different perspectives and find common ground, but we act, succeed, fail, and celebrate as one. We openly collaborate, communicate, debate, and compromise across groups.
Pioneering Innovation: We take risks, fail fast, and learn from our experiments. We champion change and evolution without fear and inspire a culture where innovation thrives.
Resilient Perseverance: We think creatively and pragmatically to find solutions, remove barriers, and overcome obstacles. We are equally accountable for the results of the whole team and for our individual commitments, and we find a way to get things done by embracing a βyes we canβ attitude.
We are looking for a detail-oriented and proactive IT Coordinator to support day-to-day IT operations across our global offices. The role is responsible for providing technical support, maintaining IT systems, managing assets, and coordinating with vendors and teams to ensure smooth IT service delivery. This position will play a key role in enabling productivity and ensuring a secure and reliable IT environment for employees.
What You Will Do
- Act as the first point of contact for IT-related queries from employees.
- Troubleshoot and resolve hardware, software, and network issues.
- Manage IT helpdesk tickets, track resolutions, and escalate as needed.
- Assist in the setup, configuration, and maintenance of laptops, desktops, VPN, and collaboration tools.
- Monitor basic network connectivity, system performance, and backups.
- Coordinate with global IT teams for escalations and advanced support.
- Maintain up-to-date inventory of IT equipment (laptops, desktops, mobile devices, etc.).
- Oversee issuance and return of IT assets during onboarding/offboarding.
- Track software licenses and renewals in coordination with vendors.
- Support enforcement of IT securtiy policies (passwords, access, antivirus, patching).
- Assist with data backup, recovery, and user access management.
- Help with documentation and audits related to IT compliance (ISO, SOC2, GDPR).
- Coordinate with service providers (ISPs, hardware suppliers, software vendors) to resolve issues.
- Assist in evaluating vendors and raising procurement requests.
- Partner with HR for employee IT onboarding/offboarding requirements.
- Create and maintain documentation and audits related to IT compliance (ISO27001, SOC2, GDPR).
- Work with vendors questionaries within company and customers onboarding process.
- Support enforcement of IT security policies (passwords, access, antivirus, patching).
What You Will Bring:
- Bachelorβs degree/diploma in IT, Computer Science, or related field.
- 2β5 years of experience in IT support, coordination, or administration.
- Hands-on knowledge of Windows, Mac, and Linux systems.
- Basic understanding of networking, VPN, cloud tools (MS 365/Google Workspace, Zoom, Slack).
- Awareness of IT security principles and compliance requirements.
- Strong organizational, problem-solving, and communication skills.
- Ability to work independently, prioritize tasks, and manage multiple requests
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Β· 53 views Β· 12 applications Β· 2d
Lead Back-End Software Engineer (Java)
Full Remote Β· Countries of Europe or Ukraine Β· Product Β· 5 years of experience Β· B2 - Upper IntermediateTeam in UA is looking for an experienced and highly talented Lead Back-End Software Engineer to join the ambitious team developing a new-of-a-kind commodity trading platform. About the project: We are transforming global commerce by building a trusted,...Team in UA is looking for an experienced and highly talented Lead Back-End Software Engineer to join the ambitious team developing a new-of-a-kind commodity trading platform.
About the project:
We are transforming global commerce by building a trusted, secure, and reliable marketplace that connects suppliers and buyers, increasing revenue and reach for suppliers and driving costs down for buyers. Our founding team comprises technologists who have previously built and sold three tech businesses and commodity industry veterans.
As the Lead Back-End Software Engineer, you will:
- Lead the design and development of our backend application, shaping the system architecture, best practices, coding conventions, and development workflow
- Write code. A lot of it. You will be the primary driver in building our backend.
- Drive the engineering decision-making process to ensure a scalable, secure, and maintainable system.
- Shape the engineering roadmap: ensure our roadmap and product plans include the right technical tasks.
- Collaborate closely with a team of engineers to build a marketplace that will set new standards in the industry.
Requirements: We are seeking a candidate with:
- Product mindset: Your focus is on delivering a great product that adds value to users. You understand and enjoy the unique challenges of making business and technology tradeoffs.
- Proven Expertise: 5+ years of commercial software development experience, primarily as a Java backend developer within product teams.
- Leveraging AI: You understand and have experienced the great benefits of using AI to help you be more productive.
- Educational Background: A BS/MS degree in Computer Science or a related field.
- Technical Proficiency: Strong command of Java, Spring, ORM frameworks, relational databases, and SQL.
- Systems Design & Architecture: Solid experience in designing systems and willingness to lead the engineering process using modern methodologies.
- Cloud & Infrastructure: Hands-on experience with Google Cloud Services (GCP) and Terraform.
- Leadership & Communication: A collaborative team player with leadership skills and strong communication abilities.
- Self-Organization: Ability to estimate work, commit to deadlines, and deliver high-quality code.
- Adaptability: Ready to thrive in a fast-paced environment with shifting priorities.
- Language Skills: Excellent written and verbal communication skills in English.
Value-Added Qualifications:
- Cybersecurity training and certifications.
What We Offer:
- Career growth: as one of the first engineers in an ambitious new startup, you get to shape your career, make mistakes, learn skills, and ultimately grow your role and career at a very fast pace.
- Competitive Salary: Annual performance review with potential for compensation adjustments.
- Flexible Work Environment: Option to work remotely or from a company-sponsored co-working space.
- State-of-the-Art Equipment: Company-provided laptop, monitor(s), and other peripherals to ensure a comfortable and efficient workspace.
- Comprehensive Benefits Package: Includes 17 business days of paid time off, 5 paid sick leave days, and more.
- Professional Development: Partial or full sponsorship for English classes, relevant technology courses, and conference attendance
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Β· 85 views Β· 19 applications Β· 2d
Customer Support L2 Specialist
Full Remote Β· Worldwide Β· Product Β· 2 years of experience Β· B2 - Upper IntermediatePayDo, a leading Electronic Money Institution (EMI) authorised by the FCA in the UK, FINTRAC in Canada, and MFSA in Malta, operates in 140 countries and over 25 industries. Offering multicurrency IBANs, merchant solutions, and mass payment options, PayDo...PayDo, a leading Electronic Money Institution (EMI) authorised by the FCA in the UK, FINTRAC in Canada, and MFSA in Malta, operates in 140 countries and over 25 industries. Offering multicurrency IBANs, merchant solutions, and mass payment options, PayDo provides premium and convenient payment services. With all features available through one platform and contract, PayDo is a preferred solution for local and international payments.
The Customer Support L2 Specialist serves as the main point of contact for customers, providing technical assistance and ensuring timely resolution of issues across multiple channels. This role focuses on enhancing customer satisfaction through effective troubleshooting, coordination with internal teams, and proactive support. With a strong blend of communication, technical, and analytical skills, the Support Specialist also contributes to internal process improvements, documentation, and long-term customer success.
Your regular tasks
- Serve as the primary escalation point for external customers regarding issues, coordinate across all internal teams to ensure issue resolution is completed in a timely manner;
- Drive customer satisfaction through technical supportβ―in Zendesk;
- Manage and report on all incoming technical support inquiries;
- Assist customers with API integrations of the companyβs products, and initiate timely changes to the integration documentation, plugin updates;
- Work closely with Technical team to ensure cooperation improvements & bugs fixing
- Conduct an extracts from the Database upon requests of the line manager or other department heads;
- Provide technical support for companyβs internal departments;
- Provide service standards according to instructions, scripts, knowledge bases;
- Develop and maintain a technology plan that supports customer need in cooperation with the appropriate departments;
- Describe detailed functional specifications, user stories and product documentation;
- Create relevant technical support material for the team;
Implement necessary preventive measures to reduce customer faults and issues.
This position offers working from Monday to Friday (with an occasional presence on Saturday or Sunday).
Skills & expectations
- Minimum of 1 year of experience in a customer support role (L2), preferably within a FinTech, EMI, or regulated financial services environment
- Proven ability to effectively respond to incoming client requests across various channels, including emails, chats, and occasional phone calls
- Demonstrated ability to process client complaints, provide effective solutions, and offer assistance within specified internal SLAs
- Experience with escalating issues to relevant internal departments (e.g., in Jira) and diligently monitoring their resolution in accordance with defined escalation channels and SLAs
- A genuine customer-centric mindset, with a proactive approach to identifying opportunities to offer additional services and enhance customer activity
- Experience with specific ticketing systems or CRM platforms
Fluent English (written and verbal) and Ukrainian (or Russian)
Tech requirements:
- For payments and checkout β payment lifecycle, knowledge of 3DS, fraud/risk indicators, PCI DSS basics
- For API & Integration β REST API, knowledge of request/response payload format in JSON, headers, various integration modes (hosted page, Server-to-Server), ability to use Postman/curl to replicate requests, webhook/IPN knowledge
For Database task β SQL knowledge (we use PostgreSQL), experience with PhpStorm
A bit more about us
An advanced payment product that allows you to get a wide range of professional experience and boost your career in fintech. We offer dedicated multicurrency IBANs, Checkout (cards and APMs with a rough wallet), Cards, Mass Payments.
We work in a result-driven culture. You will fit in if you:
- Own your work with no excuses.
- Take initiative and act before being told.
- Deliver results that make a real impact.
Solve problems quickly with practical solutions.
What we offer:
- Annual Learning & Development Budget β invest in your growth with dedicated funds for courses, training, and certifications.
- Regular Performance Reviews Based on KPIs β for your professional growth.
- Transparent career growth β with opportunities to achieve Lead roles within 1 year, Head roles in 2 years, and even C-level within 4 years, based on exceptional performance.
- Innovation Financial Rewards β share your ideas through our PayDo Ideas Hub and earn extra bonuses.
- Paid Vacation β with the flexibility to transfer unused days to the next year or receive compensation.
- Paid Sick Leave β available to cover medical needs and emergencies.
- Public Holidays tailored to your countryβs calendar.
Flexible Payout Options β PE accounts or popular e-wallets.
Become part of a global team redefining FinTech. Your expertise, passion, and ideas will shape the future of payments with PayDo!
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Β· 38 views Β· 9 applications Β· 2d
Machine Learning Engineer for an Online News Media
Full Remote Β· Countries of Europe or Ukraine Β· 3 years of experience Β· B2 - Upper IntermediateWe are seeking a Machine Learning Engineer to enhance our data science and ML capabilities, supporting current and upcoming projects. The ideal candidate will have strong expertise in developing, deploying, and optimizing predictive models and working...We are seeking a Machine Learning Engineer to enhance our data science and ML capabilities, supporting current and upcoming projects. The ideal candidate will have strong expertise in developing, deploying, and optimizing predictive models and working with modern ML platforms in a cloud environment. You will collaborate closely with product and engineering teams to deliver data-driven solutions that directly impact business outcomes.
Benefits:
- Opportunity to work with cutting-edge ML platforms and cloud technologies
- Supportive and collaborative international team
- Flexible working schedule
- Fully remote work with the ability to work from anywhere
Requirements:
- Proven experience in building and optimizing machine learning models for predictive analytics, regression, forecasting, and categorization tasks.
- Strong proficiency in Python, including libraries such as pandas, NumPy, scikit-learn, TensorFlow, or PyTorch, for end-to-end model development and deployment.
- Hands-on expertise with cloud ML platforms like Google AutoML or AWS SageMaker to accelerate and scale model training.
- Solid knowledge of data processing with tools such as SQL, BigQuery, or Spark, including data wrangling, feature engineering, and managing large-scale workflows.
- Practical understanding of model lifecycle management, including version control, monitoring, retraining, and performance optimization.
- Experience integrating ML solutions into cloud-based data pipelines and APIs, ensuring production-level reliability.
- Familiarity with MLOps best practices, including CI/CD workflows for ML, containerization with Docker, and orchestration with Kubernetes.
- Strong background in statistical modeling, experimentation, and A/B testing to validate and continuously improve model performance.
Responsibilities:
- Develop, evaluate, and optimize ML models for predictive analytics, forecasting, and categorization tasks
- Build and maintain scalable data pipelines and integrate ML solutions into production environments
- Apply feature engineering, data wrangling, and statistical modeling techniques to improve model performance
- Manage model lifecycle (monitoring, retraining, versioning) and ensure scalability
- Collaborate with product managers, engineers, and analysts to align business requirements with technical solutions
- Participate in A/B testing and experimentation to validate performance of ML models
- Contribute to MLOps best practices and improve CI/CD workflows for ML projects
About client:
A multifaceted digital media company dedicated to helping citizens, consumers, business leaders, and policy officials make important decisions in their lives. The company publishes independent reporting, rankings, data journalism, and advice that has earned the trust of readers and users for nearly 90 years. They are an American media company that publishes news, consumer advice, rankings, and analysis. It was launched in 1948 as the merger of a domestic-focused weekly newspaper and an international-focused weekly magazine. In 1995, the company launched its website, and in 2010 the magazine ceased printing. They reach more than 40 million people monthly during moments when they are most in need of expert advice and are motivated to act on that advice directly on their platforms.
Industry:
Online Media
Location:
United States
About project:
An American media company that publishes news, opinion, consumer advice, rankings, and analysis. Founded as a news magazine in 1933, it transitioned to primarily web-based publishing in 2010, although it still publishes its rankings. It covers politics, education, health, money, careers, travel, technology, and cars.
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Β· 87 views Β· 11 applications Β· 2d
Middle Python Back-End Developer
Ukraine Β· Product Β· 4 years of experiencePython Backend Developer (FinTech) About the Project We are building modern FinTech solutions for banks, focusing on reliability, security, and scalability. Our product processes financial operations in real-time, integrates with multiple banking...π¦ Python Backend Developer (FinTech)
π About the Project
We are building modern FinTech solutions for banks, focusing on reliability, security, and scalability. Our product processes financial operations in real-time, integrates with multiple banking systems, and handles high loads daily.
You will join a strong backend team (Python-focused) working in a microservices environment, using best practices (code review, test automation) and modern tools.
π― Responsibilities:
Design and develop microservices using Python.
Build and maintain REST APIs with FastAPI and aiohttp.
Develop background workers with Celery and integrate Redis for caching/queues.
Work with Oracle and PostgreSQL databases.
Implement and maintain unit and integration tests.
Write clean, maintainable, well-documented code.
Collaborate with developers, QA, and product managers.
Participate in code reviews and contribute to continuous improvement.
Integrate with external systems using JSON/XML/SOAP protocols.
β Requirements:
3+ years of professional experience with Python.
Strong knowledge of FastAPI, aiohttp, and async programming.
Experience with Celery, task queues, and distributed systems.
Experience with Oracle and/or PostgreSQL.
Familiarity with Redis, Docker, and microservice architecture.
Practical experience integrating with external systems over JSON, XML, SOAP.
Experience writing unit and integration tests.
Strong knowledge of Git and team workflows (branching, PRs, code review).
Good communication skills and ability to work in a team.
β Nice to Have
Experience in financial operations (payments, money transfers) or knowledge of banking products.
Understanding of message brokers (RabbitMQ, Kafka).
Familiarity with monitoring/logging tools (Prometheus, Grafana, ELK).
π We Offer:
Flexible work format (remote or hybrid).
Modern tech stack and opportunity to work on high-load FinTech systems.
A team of skilled engineers who value code quality and knowledge sharing.
Real influence on architecture and technical decisions.