Support Manager( ITFin) Offline

We are looking for a candidate for our partner product company - ITFin. 

This product is an automated solution for efficient management of projects, finances, resources, HR, and sales

Requirements: 

• Expertise in an appropriate position (1+ year): It should be a product company. In this case, you would understand our processes easier
• at least general understanding of what ERP is;
• finance/accounting background is a MUST: As our product is a finance system, it would be better if our candidate would have some relevant experience or education in this sphere
• organizational and communication skills: Having the ability to create a friendly atmosphere / positive vibes with a customer.Small talk is gold :)
• independence working skill: we expect you to build/manage your processes on your own, as we have no micromanagement.
• Stress resilience: Capable of performing well under pressure.
• Multitasking: You have to be able to manage several accounts at one time
• No toxicity: This is how our team stands working together in long-term cooperation.
• Sense of humor: We can't imagine doing our work without humor, as it helps us to deal with difficult tasks and improve communication.
• Role Responsibilities: 
• manage several existing clients + new once;
• participate in team meetings over product development;
• gather feedbacks from clients, CSR estimation
• English level: Upper-intermediate
• Allocation: Full Time
• Hiring Stages: Recruiter > Hiring manager.