Jobs at Djinni

We are looking for a Fintech Support Manager who will deliver a high-quality customer experience, support business clients throughout their journey, and coordinate the resolution of requests across internal teams.

 Key Responsibilities:

• Provide professional support to B2B clients through multiple communication channels, including the BankStore platform, email, messengers, and phone calls.
• Assist prospective and registered clients with platform registration and onboarding.
• Guide clients through platform functionality, corporate profile completion, document uploads, and the next steps of their customer journey.
• Collaborate with Compliance, Onboarding, Operations, Sales, and Product/Technology teams to resolve client inquiries efficiently.
• Manage complex customer requests, escalate issues to the appropriate teams, and follow up until resolution.
• Maintain accurate records of customer inquiries and communication history in internal systems.
• Ensure timely responses, follow-ups, and consistent client communication.
• Identify recurring issues, collect customer feedback, and suggest improvements to customer support processes and platform functionality.

 What We're Looking For:

• 2+ years of experience in Customer Support, Client Service, or a similar role, preferably working with corporate or international clients.
• English proficiency at C1 level, with strong written and verbal communication skills.
• Experience using CRM, Helpdesk, or other customer support management systems.
• Ability to communicate professionally across multiple customer support channels.
• Strong problem-solving skills, including handling complex inquiries and coordinating escalations.
• Understanding of customer onboarding processes.
• Excellent attention to detail, organizational skills, and a customer-focused mindset.

 Nice to Have: 

• Experience in Fintech, Banking, Payments, or Financial Services.
• Previous experience supporting international B2B clients.
• Basic understanding of KYC/KYB requirements and corporate onboarding processes.
• Experience using AI tools and customer support automation.

BankStore.ai is looking for a PR & Media Outreach Specialist to help build and expand our international media presence.

BankStore.ai is a fintech platform that helps businesses discover banking and financial solutions tailored to their needs.

We are developing our international PR activities and looking for a proactive, detail-oriented specialist with excellent English writing skills and an interest in media relations.

Key Responsibilities

• Research and identify relevant international media outlets, journalists, and editors.
• Identify newsworthy topics and PR opportunities related to BankStore.ai, fintech, banking, and financial services.
• Write engaging press releases, media pitches, and other PR materials in English.
• Reach out to journalists and editors to pitch company news, insights, and potential stories.
• Build and maintain professional relationships with media representatives.
• Follow up on media outreach activities and publication opportunities.
• Track media coverage, responses, and outreach results.

Requirements

• 1+ years of relevant experience in PR, media outreach, communications, journalism, or content writing.
• Advanced English (C1 or equivalent) with excellent written communication skills.
• Strong copywriting, research, and storytelling abilities.
• AI research and content quality: Ability to use AI tools effectively for research, information gathering, media analysis, and idea development, while independently verifying facts and sources. Final PR materials must reflect original thinking, editorial judgment, and an authentic writing style rather than unedited AI-generated text.
• Basic understanding of public relations, media pitching, and journalist outreach.
• Ability to write clear, engaging, and professional English-language content.
• Strong organizational skills, attention to detail, and ability to work independently.
• Proactive approach to finding media opportunities and building professional connections.

Nice to Have

• Previous experience communicating with international journalists or editors.
• Experience writing press releases, media pitches, or articles for English-language publications.
• Understanding of fintech, banking, financial services, or B2B SaaS.
• Experience using media databases and outreach tools.

What We Offer

• An opportunity to help develop the international PR direction of a growing fintech company.
• Hands-on experience working with international media and financial industry topics.
• The opportunity to contribute ideas, shape outreach activities, and see the results of your work.
• Competitive compensation based on relevant experience and skills.

Recruitment Process

The selection process includes an initial application review, an HR interview, a practical test assignment, and a final interview with the Marketing Lead and company leadership.

The test assignment will assess candidates’ English writing skills, ability to identify relevant media opportunities, and approach to creating effective PR pitches.

AI tools may be used for research and supporting tasks during the test assignment. However, candidates are expected to demonstrate independent thinking, source verification, original writing, and sound editorial judgment. Generic, unverified, or unedited AI-generated submissions will not meet our quality standards.

We are hiring a Head of Client Execution & Banking Operations to manage relationships with fintech and banking partners and ensure smooth client onboarding and execution. 
This is not a pure sales role.

This is an execution-driven, operational leadership position focused on:

• Supporting clients through banking processes
• Coordinating account opening procedures
• Managing partner integrations
• Ensuring compliance and process accuracy

You will act as the bridge between clients, banking partners, compliance, and internal teams.
 

About the Company

Bankstore.ai is an innovative AI-powered fintech platform focused on modernizing banking infrastructure and simplifying business banking processes, including account opening and financial integrations.

We work closely with fintech partners, banks, and financial institutions to streamline onboarding, integration, and operational execution.
 

What You’ll Own

Banking & Partner Relations

• Manage relationships with existing fintech and banking partners
• Maintain partner activity and engagement
• Identify and onboard new partners into the ecosystem
• Work with tariff structures and compliance policies

Client Execution & Account Opening

• Support clients during account opening processes
• Coordinate documentation and compliance requirements
• Ensure correct integration of payment/banking solutions
• Troubleshoot operational issues during onboarding

Operations & Process Optimization

• Improve local testing and verification processes
• Maintain structured reporting and documentation
• Build and update internal knowledge base
• Optimize execution workflows across geographies

Negotiation & Coordination

• Conduct negotiations with partners
• Work with affiliate networks and operational teams
• Monitor traffic quality and integration efficiency

Must-Have Requirements

• 5+ years experience in fintech / banking / payment operations
• Strong understanding of payment systems and banking processes
• Experience supporting account opening or financial onboarding flows
• Experience working with compliance policies and tariffs
• Advanced English (C1+)
• Strong analytical mindset and attention to detail
• Excellent communication and negotiation skills

Nice to Have

• Experience working with international banking partners
• Understanding of AML/KYC processes
• Experience with payment integrations
• Experience in affiliate or partnership programs

GR8_TECH builds B2B iGaming platforms for operators who play to lead.

We deliver full-cycle, high-impact tech designed to scale — from seamless integrations and expert consulting to long-term operational support. Our platform powers millions of active players and drives real business growth. Call it what it is: the iGaming Platform for Champions.

With 1000+ GR8 people across locations and time zones, we don’t just ship technology — we help operators build success stories across brands, markets, and geos.

Our ambition drives us. Our people make it real.

If you’re a challenger in spirit and a champion in action — join us.
 

Why this role exists:

This role exists to design, develop, and maintain scalable .NET systems for the Payments Team. It ensures high performance, resilience, and alignment with business objectives while mentoring engineers and improving development practices.
 

What you’ll drive:

System design and architecture

• Designing and implementing scalable, resilient, and efficient software architectures using microservices, event-driven, and cloud-native approaches.

Development and code quality

• Writing, testing, and debugging complex code for new and existing applications.
• Conducting code reviews to ensure quality, security, and adherence to best practices.
• Delivering production-ready code in a timely manner.

Mentorship and collaboration

• Providing guidance and mentoring junior engineers and team members.
• Collaborating with cross-functional teams, including product management, design, and operations, to align development efforts with business goals.

Continuous improvement and research

• Researching and implementing new technologies and methodologies to improve software performance and processes.
• Identifying and resolving complex software issues and technical challenges.
• Driving continuous improvement in development practices.

Communication and documentation

• Creating and maintaining comprehensive technical documentation.
• Communicating effectively with stakeholders, presenting technical concepts and project updates.
   

What makes you a GR8 fit:

Must-have

• Strong experience in designing scalable and resilient .NET systems (microservices, event-driven, cloud-native).
• Advanced C# skills, RESTful API development, asynchronous programming, and mastery of design/resilience patterns (DDD, CQRS, circuit breaker, etc.).
• Proficiency in SQL optimization, data modeling, indexing, and experience with relational and NoSQL databases.
• Hands-on experience with Kafka, high-load system optimization, caching, and distributed computing.
• Solid experience with CI/CD pipelines, Docker/Kubernetes, and infrastructure automation.
• Strong focus on testing (xUnit, NUnit), monitoring (Serilog, App Insights), and secure coding practices.
• Proven experience mentoring peers and driving technical decisions in Agile teams.
• Upper-Intermediate+ English, B2+ Ukrainian/Russian.

Nice-to-have

• Experience leading or managing software development projects.
• Familiarity with cloud platforms (Azure, AWS, GCP) and cloud-native service design.
• Experience improving software development practices and SDLC processes.
   

Why you’ll love working here:

Benefits Cafeteria — annual budget you allocate to:

• Sports • Medical • Mental health • Home office • Languages.
   

Work-life & support

• Paid maternity/paternity leave + monthly childcare allowance.
• 20+ vacation days, unlimited sick leave, emergency time off.
• Remote-first + tech support + coworking compensation.
• Team events (online/offline/offsite).
• Learning culture with internal courses + growth programs.
   

Our culture & core values:

GR8_TECH culture is how we win — through trust, ownership, and a growth mindset. We move fast, stay curious, and keep it real, with open feedback, room to experiment, and a team that’s got your back.
 

FUELLED BY TRUST: we’re open, honest, and have each other’s backs.

OWN YOUR GAME: we take initiative and own what we do.

ACCELER8: we move fast, focus smart, and keep it simple.

CHALLENGE ACCEPTED: we grow through challenges and stay curious.

BULLETPROOF: we’re resilient, ready, and always have a plan.

TheTop builds TheEngine, an AI product for companies that want clear, cost-efficient and well-governed use of AI. Our core team builds a high-quality, flexible product.

Now we're launching a Forward Deployed Engineering team, with one engineer already on board. Customers increasingly want an expert who sets the product up inside their company instead of figuring it out alone. That's where the market is going, and we're building for it.

What you'll do

• Own the product for your customers end to end as an Applied AI Engineer: about 90% backend, 10% or less frontend (simple and easy to customise)
• Deploy and adapt TheEngine to each customer's setup and needs
• Talk to customers, understand their business, and turn it into working solutions
• Work with the core team on how to make the product better, more flexible and easier to deliver and customise
• Code as much as before, or more, with AI agents doing a lot of the typing

You won't be alone: every FDE works with a product partner from our team.

What matters to us

• 3+ years of commercial engineering experience (Python)
• Fluent technical English and conversational English good enough for customer calls
• Availability until 3–4 PM US Eastern Time
• You understand the business side, not only the code, and you get corporate and US business culture
• Independence and an entrepreneurial attitude
• Easy to talk to and enjoy working with people
• You love IT and AI, not just the paycheck
• You want to go deeper into the product, learn new things and talk to people a bit more than before

Nice to have

• Past experience as an IT entrepreneur or founder

How to apply

Send your CV, your salary expectation and a few lines on what you've built with AI and why this role interests you.

🏢 About the Company

The company is developing a dietary supplement brand for the US market. The product is ready for promotion, and the team is now shaping its own approach to creating and testing ad creatives.

External agencies currently work on the creatives. The person in this role will help build an internal process, from audience research and idea generation to video production, performance analysis, and planning the next tests.

🚀 About the Role

We are looking for a Creative Strategist / UGC Manager to own the weekly creative plan for UGC, in-house videos, and AI-assisted content.

Initially, this is a hands-on role: you will research audiences and competitors, write scripts, work with UGC creators, and turn ideas into finished ad creatives. As the function develops, the role will include more strategic responsibilities.

💼 Work Format

🏡 Full-time, remote work.

🕒 A mandatory 3–4-hour daily overlap with Eastern Time (ET) working hours.

⚙️ Key Responsibilities

🔎 Research and Creative Strategy

❇️ Research customer needs, questions, and objections using Google, Amazon and its reviews, Trustpilot, Reddit, YouTube, and other sources.

❇️ Analyze ads, landing pages, offers, and negative reviews from direct and indirect competitors to find new approaches to promotion.

❇️ Plan content at least one week ahead and maintain a library of creative ideas, angles, and opening lines for videos.

✍️ Scripts and Ad Copy

❇️ Write concise, clear scripts for UGC, in-house videos, and AI-assisted content.

❇️ Prepare creator briefs covering the idea, video opening, key message, filming requirements, and expected deliverables.

❇️ Review scripts before filming and write copy for videos, ads, product listings, and social media.

🎬 Creator Management and Content Production

❇️ Find and recruit UGC creators, coordinate their work, and manage deadlines.

❇️ Review finished videos for alignment with the brief, audio and lighting quality, framing, and delivery. Request edits or reshoots when needed.

❇️ Secure content usage rights and whitelisting permissions.

❇️ Coordinate creative production with designers, video editors, and other specialists involved.

📊 Testing and Analysis

❇️ Test the same scripts and creative angles with different creators to assess how delivery affects performance.

❇️ Review which ideas, video openings, and formats worked each week, and use those insights to plan the next week’s content.

❇️ Analyze hook rate, hold rate, CTR, CPA, and ROAS to identify which creatives should be improved, scaled, or stopped.

🔍 What Matters to Us

✅ Experience creating content for dietary supplement brands and working with the US market.

✅ Experience creating performance-focused creatives for DTC, e-commerce, or paid social advertising.

✅ Excellent written English and the ability to turn audience research into concise, persuasive scripts and copy.

✅ Understanding of content for different funnel stages: TOF, MOF, and BOF.

✅ Knowledge of advertising restrictions for supplements: permitted product claims, required disclaimers, #ad disclosures, and the prohibition on presenting AI avatars as real customers.

✅ Experience working with UGC creators, including writing briefs, giving feedback, and coordinating multiple tasks at once.

✅ Independence, attention to detail, and ownership of creative results.

➕ Nice to Have

🔹 Experience with brands in the health or wellness space.

🔹 Experience using Meta Ad Library, TikTok Creative Center, and ad research tools.

🔹 Experience writing scripts for AI videos and working with AI avatars.

🔹 Basic understanding of Meta Ads Manager and creative performance metrics.

🔹 Experience with Amazon product listings and review analysis tools, including Shulex.

🚀 If you know how to find strong ideas through research, turn them into ad creatives, and improve performance based on data, we’d love to hear from you. Apply now!

GR8_TECH builds B2B iGaming platforms for operators who play to lead.

We deliver full-cycle, high-impact tech designed to scale — from seamless integrations and expert consulting to long-term operational support. Our platform powers millions of active players and drives real business growth. Call it what it is: the iGaming Platform for Champions.

With 1000+ GR8 people across locations and time zones, we don’t just ship technology — we help operators build success stories across brands, markets, and geos.

Our ambition drives us. Our people make it real.

If you’re a challenger in spirit and a champion in action — join us.

Why this role exists:

This role exists to design, develop, and maintain scalable .NET systems for the Sport Math Team. It ensures high performance, resilience, and alignment with business objectives while mentoring engineers and improving development practices.

What you’ll drive:

System design and architecture

• Designing and implementing scalable, resilient, and efficient software architectures using microservices, event-driven, and cloud-native approaches.

Development and code quality

• Writing, testing, and debugging complex code for new and existing applications.
• Conducting code reviews to ensure quality, security, and adherence to best practices.
• Delivering production-ready code in a timely manner.

Mentorship and collaboration

• Providing guidance and mentoring junior engineers and team members.
• Collaborating with cross-functional teams, including product management, design, and operations, to align development efforts with business goals.

Continuous improvement and research

• Researching and implementing new technologies and methodologies to improve software performance and processes.
• Identifying and resolving complex software issues and technical challenges.
• Driving continuous improvement in development practices.

Communication and documentation

• Creating and maintaining comprehensive technical documentation.

• Communicating effectively with stakeholders, presenting technical concepts and project updates.

   

What makes you a GR8 fit:

Must-have

• Strong experience in designing scalable and resilient .NET systems (microservices, event-driven, cloud-native).
• Advanced C# skills, RESTful API development, asynchronous programming, and mastery of design/resilience patterns (DDD, CQRS, circuit breaker, etc.).
• Proficiency in SQL optimization, data modeling, indexing, and experience with relational and NoSQL databases.
• Hands-on experience with Kafka, high-load system optimization, caching, and distributed computing.
• Solid experience with CI/CD pipelines, Docker/Kubernetes, and infrastructure automation.
• Strong focus on testing (xUnit, NUnit), monitoring (Serilog, App Insights), and secure coding practices.
• Proven experience mentoring peers and driving technical decisions in Agile teams.
• Upper-Intermediate+ English, B2+ Ukrainian/Russian.

Nice-to-have

• Experience leading or managing software development projects.
• Familiarity with cloud platforms (Azure, AWS, GCP) and cloud-native service design.

• Experience improving software development practices and SDLC processes.

   

Why you’ll love working here:

Benefits Cafeteria — annual budget you allocate to:

• Sports • Medical • Mental health • Home office • Languages.

   

Work-life & support

• Paid maternity/paternity leave + monthly childcare allowance.
• 20+ vacation days, unlimited sick leave, emergency time off.
• Remote-first + tech support + coworking compensation.
• Team events (online/offline/offsite).

• Learning culture with internal courses + growth programs.

   

Our culture & core values:

GR8_TECH culture is how we win — through trust, ownership, and a growth mindset. We move fast, stay curious, and keep it real, with open feedback, room to experiment, and a team that’s got your back.

FUELLED BY TRUST: we’re open, honest, and have each other’s backs.

OWN YOUR GAME: we take initiative and own what we do.

ACCELER8: we move fast, focus smart, and keep it simple.

CHALLENGE ACCEPTED: we grow through challenges and stay curious.

BULLETPROOF: we’re resilient, ready, and always have a plan.

GR8_TECH builds B2B iGaming platforms for operators who play to lead.

We deliver full-cycle, high-impact tech designed to scale — from seamless integrations and expert consulting to long-term operational support. Our platform powers millions of active players and drives real business growth. Call it what it is: the iGaming Platform for Champions.

With 1000+ GR8 people across locations and time zones, we don’t just ship technology — we help operators build success stories across brands, markets, and geos.

Our ambition drives us. Our people make it real.

If you’re a challenger in spirit and a champion in action — join us.

Why this role exists:

This role exists to design, build, and operate production-grade AI agent infrastructure and services on AWS. The engineer will establish robust agent orchestration, secure tool execution, and reliable runtime controls to support scalable LLM-powered systems.

What you’ll drive:

Agentic AI Platform Engineering

• Design, build, and operate production-grade AI agent infrastructure.
• Develop agent orchestration, stateful workflows, and durable execution.
• Implement reliable agent execution, checkpointing, retries, and failure recovery.
• Build MCP-based integrations and secure tool execution.
• Develop reusable platform components, APIs, and SDKs.

Production & Reliability

• Design scalable, fault-tolerant AI services on AWS.
• Implement LLM gateways, model routing, fallbacks, and cost controls.
• Build observability, tracing, and evaluation for agentic workflows.
• Optimize performance, latency, scalability, and infrastructure costs.
• Own technical solutions from architecture to production support.

Security & Governance

• Implement authentication, authorization, and access controls for agents and tools.
• Integrate human-in-the-loop approvals and execution safeguards.

• Establish engineering standards for secure and reliable AI systems.

   

What makes you a GR8 fit:

Must-have

• 5+ years of software engineering experience with strong Python backend expertise.
• Proven experience building and operating LLM-powered systems in production.
• Hands-on experience with agent orchestration frameworks (LangGraph, or similar).
• Practical experience with LLM APIs, tool/function calling, and agentic workflows.
• Strong understanding of distributed systems, asynchronous processing, and fault tolerance.
• Experience with Python type safety, data validation, and schema management (Pydantic or equivalent).
• Experience with cloud infrastructure (preferably AWS), Docker, and CI/CD.
• Understanding of API security, authentication, and authorization.
• Strong engineering fundamentals: system design, testing, debugging, and observability.
• Ability to independently design, implement, and operate complex technical components.

Nice-to-have

• Production experience with LangGraph and LangChain.
• Experience with MCP servers, clients, gateways, and tool integration infrastructure.
• Durable workflows, checkpointing, and distributed state management.
• LLM gateways, model routing, caching, and inference optimization.
• Agent evaluation, tracing, and observability (MLFlow, Langfuse, OpenTelemetry).
• Kubernetes (EKS), event-driven architectures, and platform engineering.
• Agent security, sandboxing, and human-in-the-loop workflows.
• RAG architectures and vector databases.

Tech Stack

• Languages: Python, SQL
• AI & Agents: LangGraph, LangChain, Pydantic, MCP
• LLMs: Amazon Bedrock, Anthropic, OpenAI
• Observability: Langfuse, OpenTelemetry, CloudWatch
• Cloud: AWS (EKS, Lambda, S3, SQS, IAM)
• Infrastructure: Docker, Kubernetes, GitLab CI/CD
• Integrations: REST APIs, OAuth 2.0, event-driven systems
   

Why you’ll love working here:

Benefits Cafeteria — annual budget you allocate to:

• Sports • Medical • Mental health • Home office • Languages.
   

Work-life & support

• Paid maternity/paternity leave + monthly childcare allowance.
• 20+ vacation days, unlimited sick leave, emergency time off.
• Remote-first + tech support + coworking compensation.
• Team events (online/offline/offsite).
• Learning culture with internal courses + growth programs.
   

Our culture & core values:

GR8_TECH culture is how we win — through trust, ownership, and a growth mindset. We move fast, stay curious, and keep it real, with open feedback, room to experiment, and a team that’s got your back.

FUELLED BY TRUST: we’re open, honest, and have each other’s backs.

OWN YOUR GAME: we take initiative and own what we do.

ACCELER8: we move fast, focus smart, and keep it simple.

CHALLENGE ACCEPTED: we grow through challenges and stay curious.

BULLETPROOF: we’re resilient, ready, and always have a plan.

🔎About SoftPlus Ukraine

SoftPlus Ukraine is a growing software development company with roots in Ukraine and partnerships around the globe. We collaborate with companies of all sizes and stages — from ambitious startups to established enterprises. What unites our team is a shared passion for technology, a commitment to quality, and a drive to keep improving every day.

Our people are at the heart of what we do. We’re a diverse team of skilled professionals working remotely across different cities and countries, yet closely connected through teamwork, knowledge-sharing, and mutual support.

📌The Role

We’re looking for a Trainee/Junior Manual QA Engineer to join our team and contribute to building reliable, high-quality applications. Most of our projects are developed with Angular, .NET Core (EF Core), and MS SQL, giving you the chance to work with modern, in-demand technologies.

As part of the QA team, you’ll collaborate with developers, gain hands-on experience in testing, and grow your skills in a supportive environment where learning and improvement are encouraged.

📋Key Responsibilities:

• Collaborate with the development team to define and maintain test cases and test plans
• Execute manual and automated tests to ensure software quality and reliability
• Monitor, identify, and troubleshoot issues during the deployment process
• Contribute to the optimization of testing workflows and deployment practices
• Stay up to date with emerging technologies, tools, and best practices in QA and DevOps

📝Requirements:

• Completed or ongoing Bachelor’s degree in Computer Science or a related field
• Solid understanding of software testing methodologies, techniques, and tools
• Practical experience with browser DevTools and SQL
• English proficiency at B2 level or higher
• Familiarity with version control systems (e.g., Git)
• Availability for a full-time schedule: 12:00 – 20:30 (Mon–Fri, including a 30-minute lunch break)
• Willingness to participate in regular team meetings during working hours
• Strong analytical and problem-solving skills
• Excellent communication and teamwork abilities

✅Would Be a Plus:

• Experience with automated testing frameworks
• Working knowledge of Linux environments and scripting languages (e.g., Bash, Python)
• Understanding of CI/CD pipelines and containerization technologies (e.g., Docker)

What We Offer

💸  Paid probation period — 4 weeks of full-time, hands-on experience before official hiring

📈  Growth opportunities — clear paths for professional development and career advancement

🔋 Supportive culture — a friendly, collaborative environment where your ideas matter

🖥️  Modern projects — work with cutting-edge technologies on meaningful, real-world applications

💡 Talented team — join a motivated group of professionals who are always ready to share knowledge and help you grow

Join our team at SoftPlus Ukraine and contribute to the success of our innovative projects. 
Apply now!

RESPONSIBILITIES:

• Advanced campaign management from audience building and projections/proposals through

development, execution, testing, analysis, reporting, and completion against client goals

• Oversee and plan client advertising budgets across platforms, time-scheduled flights, and among

programs/services/offerings

• Set and optimize bids and budgets across platform, placement, ad set, device, geographic,

demographic, audience, and other levels

• Develop effective plans to optimize conversion rates and maximize client ROAS

• Identify niche strategies in specific verticals and consistently incorporate developing strategies

into existing campaigns

• Implement cohesive testing strategy for each element of campaigns

• Generate accurate and informative periodic internal and external reporting

• Generate, QA, and troubleshoot pixels

Qualifications and skills:

• Foundational knowledge and experience of paid social media ad platforms

• Advanced Excel skills including pivot tables, vlookups, and marcros

• Advanced English

• Attention to detail and ability to follow processes

• Strong communication skills. Ability to thrive in a fast-paced environment and to manage multiple campaigns and tight deadlines

• Problem solving and analytical skills coupled with the ability to act independently across competing priorities

• Strong acumen for applying critical thinking and analytics to formulate and test hypothesis

• Strong team player

• Ability to manage multiple projects/campaigns across internal teams

• Readiness to work from 15:00 till 23:00 in order to have an optimal overlap of work hours with USA based teams.

Education & Experience:

- BA/BS degree required

- 1-3 years’ experience in managing paid social ad campaigns in Facebook, Twitter, Pinterest,Snapchat, TikTok, and other platforms.

We offer:

- Medical insurance after the trial period ending;

- Team-building activities;

- 24 paid vacation days per year;

- 5 paid sick leave days per year.

GR8_TECH builds B2B iGaming platforms for operators who play to lead.

We deliver full-cycle, high-impact tech designed to scale — from seamless integrations and expert consulting to long-term operational support. Our platform powers millions of active players and drives real business growth. Call it what it is: the iGaming Platform for Champions.

With 1000+ GR8 people across locations and time zones, we don’t just ship technology — we help operators build success stories across brands, markets, and geos.

Our ambition drives us. Our people make it real.

If you’re a challenger in spirit and a champion in action — join us.

Why this role exists:

This role exists to protect sportsbook margin and safeguard our betting ecosystem against real-time operational risk and targeted sports fraud. You’ll help us maintain high-velocity platform integrity by identifying sophisticated exploitation, executing precise risk mitigations under tight SLAs, and fine-tuning automated risk controls.

What you’ll drive:

Monitoring & Fraud Discovery

• Monitor real-time risk signals and betting velocity across pre-match and live sports markets to detect arbitrage, latency exploitation, late lines, and syndicate activity.
• Investigate complex account networks by linking bet patterns, timing, odds anomalies, device fingerprints, IPs, and payment trails.
• Analyze suspicious fixtures and irregular betting volumes to isolate systemic manipulation and potential match-fixing from organic player action.
• Differentiate high-volume winners from fraudulent abusers, ensuring commercial profitability while protecting VIP experience from unjustified restrictions.

Risk Decisions & Operational Execution

• Execute calibrated risk interventions—including sports segmentation, stake limits, delay adjustments, and settlement blocks—within approved operational authority.
• Process technical refunds and manual bet recalculations swiftly when third-party data feeds, line drops, or settlement engines encounter edge-case errors.
• Manage critical incidents and mass alerts during high-profile sporting events, triaging financial exposure under high concurrency and strict time constraints.
• Maintain audit-ready case files, structured tags, and detailed shift logs so that cross-shift investigations never lose operational context.

Cross-Team Alignment & Stakeholder Collaboration

• Partner directly with Trading and Sport Integrity teams to align on margin targets, line discrepancies, market suspensions, and external integrity alerts.
• Manage operational tickets through Jira/Service Desk, resolving risk queries within strict response-time SLAs.
• Coordinate with sports data providers during external investigations requiring upstream event validation or official result verification.

Optimization & Tool Evolution

• Validate new risk algorithms and automated detection rules, participating in UAT to minimize false positives and repetitive manual workflows.
• Pinpoint system edge-cases and detection gaps, submitting reproducible bug reports and clear functional requirements for internal risk tooling.

• Mentor junior specialists and document standard operating procedures in our shared knowledge base to elevate shift performance.

   

What makes you a GR8 fit:

Must-have

• 1+ years of hands-on experience in sportsbook risk operations, sports trading, antifraud, or integrity analysis.
• Deep fluency in sports betting mechanics: market pricing, Asian lines, parlay settlements, margin calculations, and typical exploitation vectors (e.g., latency, arbitrage, steam).
• Demonstrated track record of independent risk triage, including managing back-office risk configurations (segments, delays, limits, manual resettlements).
• Operational stamina: Proven ability to prioritize calmly and execute accurate financial interventions during high-volume live event incidents.
• Fluency in Ukrainian and Russian, alongside Intermediate English or higher for platform systems, documentation, and engineering communication.

Nice-to-have

• Experience configuring alert rules or running acceptance testing for internal risk/fraud prevention tooling.
• Exposure to query/visualization tools (e.g., SQL, Tableau, Power BI) for analyzing GGR trends and false-positive alert ratios.

• Academic background in Finance, Economics, Statistics, IT, or Sports Management.

   

Why you’ll love working here:

Benefits Cafeteria — annual budget you allocate to:

• Sports • Medical • Mental health • Home office • Languages.

   

Work-life & support

• Paid maternity/paternity leave + monthly childcare allowance.
• 20+ vacation days, unlimited sick leave, emergency time off.
• Remote-first + tech support + coworking compensation.
• Team events (online/offline/offsite).
• Learning culture with internal courses + growth programs.

Our culture & core values:

GR8_TECH culture is how we win — through trust, ownership, and a growth mindset. We move fast, stay curious, and keep it real, with open feedback, room to experiment, and a team that’s got your back.

FUELLED BY TRUST: we’re open, honest, and have each other’s backs.

OWN YOUR GAME: we take initiative and own what we do.

ACCELER8: we move fast, focus smart, and keep it simple.

CHALLENGE ACCEPTED: we grow through challenges and stay curious.

BULLETPROOF: we’re resilient, ready, and always have a plan.

The future belongs to gamedev. AlphaNova - game development company is looking for a Game Desinger for project collaboration. Do you love games as much as we do? We are sure that it is you who will be able to strengthen our team. Together we will make the best product.

Requirements

• 6+ months of experience as a Game Designer (or strong portfolio / pet-projects).
• Understanding of mobile / console games.
• Understanding of core game design principles and mechanics balancing.
• Basic knowledge of game development processes and production cycles.
• Ability to write clear documentation.
• Strong logical thinking and attention to detail.

Responsibilities

• Writing and maintaining GDD (Game Design Document).
• Participating in storyline development.
• Collaborating with development, art, and QA teams.
• Design, prototype, implement, and fine-tune new features.
• Support and develop existing features.

We offer:

• Competitive rate.
• Work with international products.
• Work format - remote.
• Salary, tied to the dollar exchange rate.
• Career growth that you can influence by showing the right results, as we are constantly expanding.

GR8_TECH builds B2B iGaming platforms for operators who play to lead.

We deliver full-cycle, high-impact tech designed to scale — from seamless integrations and expert consulting to long-term operational support. Our platform powers millions of active players and drives real business growth. Call it what it is: the iGaming Platform for Champions.

With 1000+ GR8 people across locations and time zones, we don’t just ship technology — we help operators build success stories across brands, markets, and geos.

Our ambition drives us. Our people make it real.

If you’re a challenger in spirit and a champion in action — join us.

Why this role exists:

This role exists to build, develop and scale the casino product across our White Label and Managed Services brands. You’ll own the casino product lifecycle, translate business and operational needs into scalable product solutions, and ensure our brands deliver competitive casino experiences that drive business growth. You’ll play a key role in shaping product direction, establishing consistent processes and building the foundations for a scalable casino product function across multiple brands and GEOs.

What you’ll drive:

Product Strategy & Outcomes

• Define and evolve the casino product vision, strategy and roadmap in line with business objectives and market opportunities.
• Identify opportunities to expand our service offering, strengthen competitiveness and support business growth.
• Develop scalable product solutions, frameworks and standards that can be replicated across brands and GEOs.
• Drive initiatives that improve key business metrics, including GGR, NGR and player engagement.
• Balance short-term business needs with long-term product development priorities.

Casino Product Ownership & Optimization

• Own the casino product lifecycle across WL brands, from initial setup and launch to ongoing management and optimization.
• Oversee casino configuration, including game portfolio selection, lobby structure, categories, filters, sorting and game provider management.
• Ensure casino setups meet business objectives, market specifics and player expectations.
• Monitor casino performance, identify improvement opportunities and translate insights into actionable product initiatives.
• Establish product standards, documentation and best practices to ensure consistency and operational scalability.

Discovery, Requirements & Delivery

• Translate business objectives, client needs and market insights into clear product requirements and solutions.
• Use player behavior, performance data and market trends to validate product decisions and identify new opportunities.
• Manage the product roadmap and backlog, ensuring priorities are aligned with business impact.
• Coordinate delivery with Engineering, Design, QA and BI teams, keeping initiatives moving from discovery to implementation.
• Simplify complex business requirements into structured workflows, product specifications and actionable tasks.

Stakeholder & Client Collaboration

• Partner with internal stakeholders and clients to understand business needs and recommend relevant product solutions.
• Align priorities across multiple teams and ensure clear communication throughout the product lifecycle.
• Support brand launches by providing product expertise and ensuring operational readiness.
• Contribute product insights and expertise to commercial activities, client presentations and business discussions.

Product Team Development & Leadership

• Contribute to building and scaling the Product team, including defining team structure and identifying hiring needs.
• Participate in candidate evaluation, recruitment and onboarding of new team members.
• Establish clear ownership areas, ways of working and collaboration processes within the Product function.
• Support the development of product expertise and gradually build the capabilities needed to scale casino product operations.
   

What makes you a GR8 fit:

Must-have

• Proven experience working on the operator side of the iGaming industry, understanding the operational realities, business needs and challenges of running an online casino.
• Strong understanding of online casino operations, including key business processes, product functionality, player lifecycle and interactions between operational teams.
• Experience owning or managing casino products, with the ability to connect product decisions to business performance and outcomes.
• Proven ability to develop, structure, document and continuously improve business and operational processes.
• Strong ownership and accountability, with the ability to drive initiatives independently and take responsibility for results.
• Experience working cross-functionally, coordinating multiple teams and stakeholders to move initiatives forward.
• Intermediate English or higher, with the ability to communicate effectively with international stakeholders and teams.

Nice-to-have

• Hands-on experience working with the GR8_TECH platform.
• Experience with White Label and Managed Services business models.
• Experience building or scaling Product teams, including hiring and onboarding.
• Experience supporting casino brand launches across multiple GEOs.

Why you’ll love working here:

Benefits Cafeteria — annual budget you allocate to:

• Sports • Medical • Mental health • Home office • Languages.

Work-life & support

• Paid maternity/paternity leave + monthly childcare allowance.
• 20+ vacation days, unlimited sick leave, emergency time off.
• Remote-first + tech support + coworking compensation.
• Team events (online/offline/offsite).
• Learning culture with internal courses + growth programs.

Our culture & core values:

GR8_TECH culture is how we win — through trust, ownership, and a growth mindset. We move fast, stay curious, and keep it real, with open feedback, room to experiment, and a team that’s got your back.

FUELLED BY TRUST: we’re open, honest, and have each other’s backs.

OWN YOUR GAME: we take initiative and own what we do.

ACCELER8: we move fast, focus smart, and keep it simple.

CHALLENGE ACCEPTED: we grow through challenges and stay curious.

BULLETPROOF: we’re resilient, ready, and always have a plan.

Intern Customer Success Manager — CRM MS Dynamics 365

Are you ready to start your career in IT? Looking for an opportunity to gain practical experience, 
develop your skills, and learn from experienced professionals?
At Dynamica Labs, we believe that potential matters as much as experience. Join our Internship 
Program, explore the world of Microsoft Dynamics 365, and gain practical experience working with 
CRM solutions, understanding business processes, and collaborating with experienced 
professionals! 

Responsibilities
• Learn from experienced Microsoft Dynamics 365 professionals who will guide you throughout 
the internship.
• Take part in an intensive one-month learning program (20–40 hours per week), combining 
theoretical knowledge with hands-on practical tasks.
• Work closely with your mentor, applying what you learn to practical assignments and real world scenarios.
• Gain insights into international client communication by working alongside our team on 
projects for US-based clients.

Requirements
• A Bachelor's or Master's degree in Engineering, Computer Science, IT, or a related technical 
field.
• Good command of English (B2 or higher), with confidence in spoken communication and 
preferably some experience communicating with native English speakers.
• Good practical knowledge of Microsoft Excel and an interest in working with data and business 
processes.
• Curiosity about AI technologies and modern digital tools, with a willingness to explore how they 
can be applied in everyday work.
• A proactive attitude, analytical thinking, attention to detail, and a genuine desire to learn and 
develop in an international IT environment.

We offer
• Fully remote one-month internship combining structured learning with hands-on practical 
experience.
• Mentorship from experienced Microsoft Dynamics 365 professionals, including an individual 
learning plan and regular progress tracking.
• Your first professional IT experience through exposure to Microsoft Dynamics 365 CRM, 
business applications, and real-world B2B projects and business processes.
• The opportunity to work with an international team, gain experience communicating with US based clients, and potentially continue your career with Dynamica Labs

Are you ready to start your career in IT? Looking for an opportunity to gain practical experience, develop your skills, and learn from experienced professionals? 

At Dynamica Labs, we believe that potential matters as much as experience. Join our Internship Program, explore the world of Microsoft Dynamics 365, and gain practical experience working with CRM solutions, understanding business processes, and collaborating with experienced professionals!  

Responsibilities 

• Learn from experienced Microsoft Dynamics 365 professionals who will guide you throughout the internship. 
• Take part in an intensive one-month learning program (20–40 hours per week), combining theoretical knowledge with hands-on practical tasks. 
• Work closely with your mentor, applying what you learn to practical assignments and real-world scenarios. 
• Gain insights into international client communication by working alongside our team on projects for US-based clients. 
   

Requirements 

• A Bachelor's or Master's degree in Engineering, Computer Science, IT, or a related technical field. 
• Good command of English (B2 or higher), with confidence in spoken communication and preferably some experience communicating with native English speakers. 
• Good practical knowledge of Microsoft Excel and an interest in working with data and business processes. 
• Curiosity about AI technologies and modern digital tools, with a willingness to explore how they can be applied in everyday work. 
• A proactive attitude, analytical thinking, attention to detail, and a genuine desire to learn and develop in an international IT environment. 
   

We offer 

• Fully remote one-month internship combining structured learning with hands-on practical experience. 
• Mentorship from experienced Microsoft Dynamics 365 professionals, including an individual learning plan and regular progress tracking. 
• Your first professional IT experience through exposure to Microsoft Dynamics 365 CRM, business applications, and real-world B2B projects and business processes. 
• The opportunity to work with an international team, gain experience communicating with US-based clients, and potentially continue your career with Dynamica Labs.