Jobs at Djinni

📍 Remote | Full-time | Long-term project

We’re a small, hands-on team building and refactoring a CRM system tailored for the Australian market. The product is in active use and constantly evolving — we’re selling and improving it at the same time. We’re now looking for a senior full-stack .NET developer who can independently drive development tasks and work through ambiguity, while staying aligned with the team through proactive communication.

This role requires someone who’s comfortable working with legacy code, unclear initial scopes, and the need to initiate clarifications with colleagues or stakeholders (including the client). If you’re used to getting perfectly written specs or working in classic Scrum, this may not be a fit. But if you enjoy shaping the solution and being in the loop from the start, read on.

🧩 What you’ll do:

• Develop and improve user-facing screens
• Pick up and complete partially finished integrations
• Work with .NET 4.6.2+, .NET 6+, C#, Vue 3, and jQuery
• Dig into bugs, edge-case issues, and product inconsistencies
• Collaborate with the team in a pragmatic, task-focused workflow, including initiating discussions when details are missing
   

🛠 Tech stack:

• .NET 4.6.2+, .NET 6+, ASP.NET MVC, C#
• Vue 3, jQuery, JavaScript/TypeScript
• MS SQL
• Playwright, Xunit, Jest
• Azure (nice to have)
  
   

✅ What we’re looking for:

• 5+ years of experience in .NET web development
• Strong front-end skills (Vue 3, JavaScript/jQuery)
• Ability to work independently and navigate partial or unclear requirements
• Readiness to work with legacy code and improve it incrementally
• Intermediate+ English
• A proactive mindset — you don’t wait for ideal specs but help shape them with the team
  
   

🌟 Nice to have:

• Experience with Azure Services
• Previous work on SaaS products
• Experience completing partially implemented features or integrations
   

To help us better understand your thinking and communication style, please answer the following couple of questions when applying. 

1. There is a strange instability in the product, and we can't locate clear evidence of what is causing it.
   One of your colleagues has a hypothesis. He is experienced in this area — and so are you. However, you disagree.
   What do you do? How do you decide? What factors do you take into account?
2. What is a project you worked on that made you proud, and why?

We're a tight-knit, engineering-led team building next-generation gaming and wagering products with a global user base. We're in the exciting phase of scaling up our team and product infrastructure. We’re now looking for smart, self-driven backend developers who enjoy solving hard problems and are eager to grow into highly capable engineers. This full-time remote role is especially well-suited to developers with strong foundational programming skills, a growth mindset, and an interest in distributed systems and infrastructure.
 

What you'll be doing:
 

You’ll be part of a small, highly capable team working directly with management and product leads. Your responsibilities will include:
 

• Designing and building backend services in TypeScript (Node.js), including using event-driven architecture.
• Building and maintaining messaging and queuing systems to support high-throughput systems.
• Implementing and maintaining APIs for internal and external consumers.
• Collaborating on infrastructure work — including setting up and maintaining CI/CD pipelines, cloud environments (GCP), and containerized services.
• Writing clean and maintainable code.
• Working with product managers to translate business needs into technical solutions.
• Learning and applying new technologies quickly and effectively.

You might be a good fit if:
 

• You have strong programming fundamentals and a knack for problem solving.
• You’re self-motivated, curious, and you enjoy figuring things out independently.
• You have some familiarity with backend development (especially Node.js) and an interest in systems architecture.
• You understand event-driven systems and queues (Kafka, RabbitMQ, Pub/Sub, etc.).
• You’re interested in devops and infrastructure and would be comfortable managing cloud-based deployments and pipelines.
• You enjoy working in an informal, pragmatic team with direct access to decision-makers.

Nice-to-have skills (but not required):
 

• Familiarity with cloud providers (GCP, AWS)
• Experience with Kafka or other messaging systems
• Comfort with Docker, CI/CD pipelines, or Terraform
• Exposure to real-time applications or high-throughput systems
• Interest or experience in the iGaming domain

Requirements:

• Proven experience of work identity and access management systems.
• Hands-on experience with programming languages and automation tools (C#, .NET, Salt stack, Python, Terraform, Docker, etc.).
• Proficiency in PowerShell with automation and scripting
• Experience with Active Directory and similar systems.
• Experience integrating with Microsoft Active Directory or comparable third-party systems.
• Experience with provisioning accounts of different identity systems(AD, Azure Entra, AWS IAM, etc.)
• Knowledge and experience with JIT, JML, PIM, PAM, and RBAC solutions.
• Development experience with creating solutions in different cloud environments(Azure preferred).
• Strong cross-functional communication skills for technical and non-technical audiences.
• Experience with maintaining of multi-forest Active Directory environments and infrastructure in general.
• Knowledge of Single Sign-On (SSO), multi-factor authentication, and identity federation.

Nice-to-Have:

• Bachelor's or Master's degree in Computer Science, Electrical Engineering, Information Systems, or a related field.
• Familiarity with cloud security best practices and certificate infrastructure.
• Experience with solutions that integrate with Azure Entra or similar third-party systems
• Experience with CI/CD processes, preferably using Jenkins or Azure DevOps.
• Exposure to agile development methodologies and DevOps practices.
• Knowledge of Bravura API

Key Responsibilities:

• Implement features such as JIT, JML, PIM, PAM, and RBAC.
• Collaborate with security, compliance, and engineering teams to ensure proper logging and auditing of access activities.
• Design, develop, and operate identity management systems across infrastructure in both private and public clouds.
• Monitor industry trends and adopt new tools and features as needed.
• Mentor junior engineers and participate in on-call rotations.

About the Project:

We are seeking an experienced Active Directory Engineer specializing in Identity and Access Management to enhance product infrastructure security. The role involves managing user identities, governing access to production systems, and automating security processes to ensure seamless and secure access management for engineers and operations personnel. The team collaborates cross-functionally to build scalable solutions that integrate with compliance and security requirements.

We are looking for an experienced Backend Developer to join our team and help build scalable, high-performance backend systems using Laravel and modern PHP technologies. This role involves developing distributed microservices, working with event-driven architecture, and building well-structured APIs for complex business domains.

Benefits:

• Fully remote role with flexibility to work from anywhere, ideally within the EU timezone
• Stable long-term project with a clear structure and modern tech stack
• No micromanagement — autonomy and responsibility are encouraged
• Flexible working hours based on trust and accountability
• Supportive and open-minded team, always ready to help or exchange ideas
• Hardware and equipment provided when needed
• Access to a Udemy learning account with 1,000+ courses across various topics

About the client:

The company, founded in 1964, operates over 280 stores across Austria, with a total sales area exceeding 180,000 square meters. It employs approximately 3,600 people nationwide. Together with more than 100 retailers, they have established themselves as the leading sports retailer in Austria. Beyond Austria, the company also has a presence in Slovakia, the Czech Republic, and Hungary.

The dealer network serves over 1.8 million loyal customers, and the company’s growth strategy has made it a significant economic contributor in various regions and countries. As Austria's largest and most successful sports retail enterprise, it is recognized locally as a trustworthy and knowledgeable partner for all sports-related needs.

Industry: Sporting Goods

Location: Austria

Requirements:

• 3+ years of experience with Laravel, including Laravel Octane (Swoole or RoadRunner)
• Solid proficiency in PHP 8.2+ and Composer
• Proven experience designing and building RESTful APIs
• Hands-on experience with RabbitMQ for queue processing and event-driven architecture
• Understanding of distributed systems and service-oriented architecture
• Practical experience with relational databases (MySQL) and Redis for caching
• Experience working with Elasticsearch for indexing and search optimization
• Ability to write unit and integration tests using PHPUnit
• Experience with Docker-based local development and CI/CD workflows
• Awareness of security best practices in server configuration and environment setup

Responsibilities:

• Develop scalable microservices (Product, Commerce, Inventory, Identity, etc.)
• Build secure and well-documented REST APIs
• Integrate with RabbitMQ for asynchronous logic and event handling
• Design and optimize relational data models (using Eloquent or raw SQL)
• Configure and optimize Elasticsearch indexing and search functionality
• Implement JWT/OAuth2 authentication and middleware logic
• Write clean, reusable code with effective caching strategies using Redis
• Cover business logic with unit and integration tests using PHPUnit
• Work in a Docker-based development environment and contribute to CI/CD pipelines

💵 $700–$1,500/Month + Work From Anywhere – We’re Hiring Appointment Setters!

We’re expanding and looking for remote appointment setters to help us connect with more leads. You’ll get full access to $30K+ worth of sales training (our internal programs + top-tier courses we’ve bought), plus direct mentorship from me and my team.

✅ What You Get:

• $700–$1,500/month earning potential
• 100% remote – work from anywhere
• Full access to our $30K sales training library
• 1:1 mentorship and daily support
• Opportunity to grow into a high-ticket closer role
• Be part of a fast-growing, international team with room to grow

🛠 What You'll Do:

• Reach out to up to 300 people/day on LinkedIn with personalized messages
• Make up to 200 cold call attempts/day (scripts and support provided)
• Book qualified sales appointments
• Work EU or US business hours
• Follow a proven outreach playbook and track your performance

📌 Requirements:

• LinkedIn account with at least 200 connections (having multiple accounts is a big plus)
• Female preferred (or LinkedIn profiles with female identity)
• Clear communicator with strong written English
• Self-disciplined, reliable, and eager to learn
• Coachable and ready to follow proven systems
• Stable internet + quiet work environment

We don’t care about degrees or previous experience. We care about your work ethic and attitude. If you’re hungry to grow and want to work with a high-performing team — we’ll train you and help you succeed. Apply now and start building a career in high-ticket sales.

💵 $700–$1,500/Month + Work From Anywhere – We’re Hiring Appointment Setters!

We’re expanding and looking for remote appointment setters to help us connect with more leads. You’ll get full access to $30K+ worth of sales training (our internal programs + top-tier courses we’ve bought), plus direct mentorship from me and my team.

✅ What You Get:

• $700–$1,500/month earning potential
• 100% remote – work from anywhere
• Full access to our $30K sales training library
• 1:1 mentorship and daily support
• Opportunity to grow into a high-ticket closer role
• Be part of a fast-growing, international team with room to grow

🛠 What You'll Do:

• Reach out to up to 300 people/day on LinkedIn with personalized messages
• Make up to 200 cold call attempts/day (scripts and support provided)
• Book qualified sales appointments
• Work EU or US business hours
• Follow a proven outreach playbook and track your performance

📌 Requirements:

• LinkedIn account with at least 200 connections (having multiple accounts is a big plus)
• Female preferred (or LinkedIn profiles with female identity)
• Clear communicator with strong written English
• Self-disciplined, reliable, and eager to learn
• Coachable and ready to follow proven systems
• Stable internet + quiet work environment

We don’t care about degrees or previous experience. We care about your work ethic and attitude. If you’re hungry to grow and want to work with a high-performing team — we’ll train you and help you succeed. Apply now and start building a career in high-ticket sales.

💵 $700–$1,500/Month + Work From Anywhere – We’re Hiring Appointment Setters!

We’re expanding and looking for remote appointment setters to help us connect with more leads. You’ll get full access to $30K+ worth of sales training (our internal programs + top-tier courses we’ve bought), plus direct mentorship from me and my team.

✅ What You Get:

• $700–$1,500/month earning potential
• 100% remote – work from anywhere
• Full access to our $30K sales training library
• 1:1 mentorship and daily support
• Opportunity to grow into a high-ticket closer role
• Be part of a fast-growing, international team with room to grow

🛠 What You'll Do:

• Reach out to up to 300 people/day on LinkedIn with personalized messages
• Make up to 200 cold call attempts/day (scripts and support provided)
• Book qualified sales appointments
• Work EU or US business hours
• Follow a proven outreach playbook and track your performance

📌 Requirements:

• LinkedIn account with at least 200 connections (having multiple accounts is a big plus)
• Female preferred (or LinkedIn profiles with female profile)
• Clear communicator with strong written English
• Self-disciplined, reliable, and eager to learn
• Coachable and ready to follow proven systems
• Stable internet + quiet work environment

We don’t care about degrees or previous experience. We care about your work ethic and attitude. If you’re hungry to grow and want to work with a high-performing team — we’ll train you and help you succeed. Apply now and start building a career in high-ticket sales.

💵 $700–$1,500/Month + Work From Anywhere – We’re Hiring Appointment Setters!

We’re expanding and looking for remote appointment setters to help us connect with more leads. You’ll get full access to $30K+ worth of sales training (our internal programs + top-tier courses we’ve bought), plus direct mentorship from me and my team.

✅ What You Get:

• $700–$1,500/month earning potential
• 100% remote – work from anywhere
• Full access to our $30K sales training library
• 1:1 mentorship and daily support
• Opportunity to grow into a high-ticket closer role
• Be part of a fast-growing, international team with room to grow

🛠 What You'll Do:

• Reach out to up to 300 people/day on LinkedIn with personalized messages
• Make up to 200 cold call attempts/day (scripts and support provided)
• Book qualified sales appointments
• Work EU or US business hours
• Follow a proven outreach playbook and track your performance

📌 Requirements:

• LinkedIn account with at least 200 connections (having multiple accounts is a big plus)
• Female preferred (or LinkedIn profiles with female profile)
• Clear communicator with strong written English
• Self-disciplined, reliable, and eager to learn
• Coachable and ready to follow proven systems
• Stable internet + quiet work environment

We don’t care about degrees or previous experience. We care about your work ethic and attitude. If you’re hungry to grow and want to work with a high-performing team — we’ll train you and help you succeed. Apply now and start building a career in high-ticket sales.

💵 $700–$1,500/Month + Work From Anywhere – We’re Hiring Appointment Setters!

We’re expanding and looking for remote appointment setters to help us connect with more leads. You’ll get full access to $30K+ worth of sales training (our internal programs + top-tier courses we’ve bought), plus direct mentorship from me and my team.

✅ What You Get:

• $700–$1,500/month earning potential
• 100% remote – work from anywhere
• Full access to our $30K sales training library
• 1:1 mentorship and daily support
• Opportunity to grow into a high-ticket closer role
• Be part of a fast-growing, international team with room to grow

🛠 What You'll Do:

• Reach out to up to 300 people/day on LinkedIn with personalized messages
• Make up to 200 cold call attempts/day (scripts and support provided)
• Book qualified sales appointments
• Work EU or US business hours
• Follow a proven outreach playbook and track your performance

📌 Requirements:

• LinkedIn account with at least 200 connections (having multiple accounts is a big plus)
• Female preferred (or LinkedIn profiles with female profile)
• Clear communicator with strong written English
• Self-disciplined, reliable, and eager to learn
• Coachable and ready to follow proven systems
• Stable internet + quiet work environment

Our website: www.chrysales.com

We don’t care about degrees or previous experience. We care about your work ethic and attitude. If you’re hungry to grow and want to work with a high-performing team — we’ll train you and help you succeed. Apply now and start building a career in high-ticket sales.

💵 $700–$1,500/Month + Work From Anywhere – We’re Hiring Appointment Setters!

We’re expanding and looking for remote appointment setters to help us connect with more leads. You’ll get full access to $30K+ worth of sales training (our internal programs + top-tier courses we’ve bought), plus direct mentorship from me and my team.

✅ What You Get:

• $700–$1,500/month earning potential
• 100% remote – work from anywhere
• Full access to our $30K sales training library
• 1:1 mentorship and daily support
• Opportunity to grow into a high-ticket closer role
• Be part of a fast-growing, international team with room to grow

🛠 What You'll Do:

• Reach out to up to 300 people/day on LinkedIn with personalized messages
• Make up to 200 cold call attempts/day (scripts and support provided)
• Book qualified sales appointments
• Work EU or US business hours
• Follow a proven outreach playbook and track your performance

📌 Requirements:

• LinkedIn account with at least 200 connections (having multiple accounts is a big plus)
• Female preferred (or female LinkedIn profiles)
• Clear communicator with strong written English
• Self-disciplined, reliable, and eager to learn
• Coachable and ready to follow proven systems
• Stable internet + quiet work environment

Our website: www.chrysales.com

We don’t care about degrees or previous experience. We care about your work ethic and attitude. If you’re hungry to grow and want to work with a high-performing team — we’ll train you and help you succeed. Apply now and start building a career in high-ticket sales.

💵 $700–$1,500/Month + Work From Anywhere – We’re Hiring Appointment Setters!

We’re expanding and looking for remote appointment setters to help us connect with more leads. You’ll get full access to $30K+ worth of sales training (our internal programs + top-tier courses we’ve bought), plus direct mentorship from me and my team.

✅ What You Get:

• $700–$1,500/month earning potential
• 100% remote – work from anywhere
• Full access to our $30K sales training library
• 1:1 mentorship and daily support
• Opportunity to grow into a high-ticket closer role
• Be part of a fast-growing, international team with room to grow

🛠 What You'll Do:

• Reach out to up to 300 people/day on LinkedIn with personalized messages
• Make up to 200 cold call attempts/day (scripts and support provided)
• Book qualified sales appointments
• Work EU or US business hours
• Follow a proven outreach playbook and track your performance

📌 Requirements:

• LinkedIn account with at least 200 connections (having multiple accounts is a big plus)
• Female preferred (or female LinkedIn profiles)
• Clear communicator with strong written English
• Self-disciplined, reliable, and eager to learn
• Coachable and ready to follow proven systems
• Stable internet + quiet work environment

Our website: www.chrysales.com

We don’t care about degrees or previous experience. We care about your work ethic and attitude. If you’re hungry to grow and want to work with a high-performing team — we’ll train you and help you succeed. Apply now and start building a career in high-ticket sales.

FAVBET Tech develops software that is used by millions of players around the world for the international company FAVBET Entertainment.
We develop innovations in the field of gambling and betting through a complex multi-component platform which is capable to withstand enormous loads and provide a unique experience for players.
FAVBET Tech does not organize and conduct gambling on its platform. Its main focus is software development.

Main areas of work:

• Betting/Gambling Platform Software Development — software development that is easy to use and personalized for each customer.
• Highload Development — development of highly loaded services and systems.
• CRM System Development — development of a number of services to ensure a high level of customer service, effective engagement of new customers and retention of existing ones.
• Big Data — development of complex systems for processing and analysis of big data.
• Cloud Services — we use cloud technologies for scaling and business efficiency.

Responsibilities:

• Define information security requirements for developed or acquired software
• Test the implementation of security requirements, including compliance with security standards
• Ensure the security of CI/CD processes and Dev/Test environments
• Monitor and enhance the security posture (hardening) of deployed software (on-premise, SaaS, containers)
• Participate in web application penetration testing and collaborate with development teams, internal, and external auditors
• Implement, maintain, and improve security systems (including HashiCorp Boundary, HashiCorp Vault, Cisco Duo)
• Promote secure coding practices and develop training programs for developers
• Create regular reports and metrics to assess the security posture and effectiveness of implemented measures

Skills:

• At least 3 years of experience in application security or DevSecOps
• Deep understanding of application security principles, common vulnerabilities (OWASP Top 10), and the Secure Software Development Life Cycle (SSDLC)
• Understanding of CI/CD processes and build/release systems (e.g., GitLab CI)
• Strong knowledge of AWS, Kubernetes, containerized and microservices architectures, and their security tools
• Proficient in Linux
• Experience working with web servers
• Hands-on experience with infrastructure automation tools such as Terraform, Ansible, Helm, and ArgoCD
• Practical scripting skills (Python, Bash, and others)
• English level: B1 (Intermediate)

Preferred:

• Experience in DevSecOps environments
• Familiarity with SAST, DAST, or SCA tools
• Knowledge and hands-on experience implementing cloud security solutions, including WAF, DDoS protection, IDS/IPS
• Experience with PowerShell
• Ability to create and maintain technical documentation

We offer:

• 30 day off — we value rest and recreation;
• Medical insurance for employees and the possibility of training employees at the expense of the company and gym membership;
• Remote work or the opportunity — our own modern lofty office with spacious workplace, and brand-new work equipment (near Pochaina metro station);
• Flexible work schedule — we expect a full-time commitment but do not track your working hours;
• Flat hierarchy without micromanagement — our doors are open, and all teammates are approachable.

During the war, the company actively supports the Ministry of Digital Transformation of Ukraine in the initiative to deploy an IT army and has already organized its own cyber warfare unit, which makes a crushing blow to the enemy’s IT infrastructure 24/7, coordinates with other cyber volunteers and plans offensive actions on its IT front line.

FAVBET Tech develops software that is used by millions of players around the world for the international company FAVBET Entertainment.
We develop innovations in the field of gambling and betting through a complex multi-component platform which is capable to withstand enormous loads and provide a unique experience for players.
FAVBET Tech does not organize and conduct gambling on its platform. Its main focus is software development.

Main areas of work:

• Betting/Gambling Platform Software Development — software development that is easy to use and personalized for each customer.
• Highload Development — development of highly loaded services and systems.
• CRM System Development — development of a number of services to ensure a high level of customer service, effective engagement of new customers and retention of existing ones.
• Big Data — development of complex systems for processing and analysis of big data.
• Cloud Services — we use cloud technologies for scaling and business efficiency.

Responsibilities:

• Participate in defining information security requirements for developed or acquired software
• Test implemented security requirements, ensuring compliance with security standards
• Contribute to securing CI/CD processes and Dev/Test environments
• Monitor and enhance the security posture (hardening) of deployed software (on-premise, SaaS, containers)
• Support the development and administration of security systems (including HashiCorp Boundary, HashiCorp Vault, Cisco Duo)

Skills:

• At least 2 years of experience in application security or DevSecOps
• Understanding of application security principles, common vulnerabilities (OWASP Top 10), and the Secure Software Development Life Cycle (SSDLC)
• Understanding of CI/CD processes and familiarity with relevant tools (e.g., GitLab CI)
• Understanding of and experience with AWS, Kubernetes, and their security capabilities
• Knowledge of Linux and scripting skills in Shell/Bash and Python
• Experience working with web servers
• Practical experience with infrastructure automation tools such as Terraform, Ansible, Helm, and ArgoCD
• English level: B1 (Intermediate)

Preferred:

• Experience with SAST, DAST, or SCA tools
• Understanding of modern web application and microservices architecture
• Knowledge of cloud security solutions, including WAF, DDoS protection, IDS/IPS
• Experience with PowerShell
• Ability to create and maintain technical documentation

We offer:

• 30 day off — we value rest and recreation;
• Medical insurance for employees and the possibility of training employees at the expense of the company and gym membership;
• Remote work or the opportunity — our own modern lofty office with spacious workplace, and brand-new work equipment (near Pochaina metro station);
• Flexible work schedule — we expect a full-time commitment but do not track your working hours;
• Flat hierarchy without micromanagement — our doors are open, and all teammates are approachable.

During the war, the company actively supports the Ministry of Digital Transformation of Ukraine in the initiative to deploy an IT army and has already organized its own cyber warfare unit, which makes a crushing blow to the enemy’s IT infrastructure 24/7, coordinates with other cyber volunteers and plans offensive actions on its IT front line.

N-iX is looking for a Senior GoLang Engineer  to join the team.

About the Customer

A global UK-based fintech company that provides institutional-grade infrastructure for digital asset trading. Their platform supports execution management, liquidity access, and portfolio risk monitoring for hedge funds, banks, and asset managers, ensuring high availability and reliability of trading systems.

 

Responsibilities

• Design, build, and enhance our extensive API based services written in Golang.
• Contribute to and encourage API adoption both internally and externally.
• Help write comprehensive end-to-end feature tests and examples based on the API.
• Support platform integration with Exchanges, Brokers, and OTC Platforms.
• Work with engineers, designers, product managers, and senior leadership to ensure constant improvement and quality assured delivery.
• Monitor and support all production system components
  
   

Job requirements:

• 5+ years commercial hand on software engineering experience
• Crypto experience with CeFi and or DeFi platforms
• Financial Services experience (Buy or Sell-Side)
• Previously designed client-facing APIs
• Proficient in Golang (2+ years of experience)
• Worked in cloud and containerised environments.
• Proficient in building and using REST, WebSockets, and/or FIX-based APIs
• Strong knowledge of data structures and algorithms
• Excellent software design and debugging skills
• Bachelor's degree or relevant work experience in Computer Science, Mathematics, Electrical Engineering or related technical discipline
• Proven ability to own outcomes and work effectively with others as required to deliver

Nice-to-Have Skills

• Expertise or other structured languages (C#, C++, Rust)
• Expertise in building performant low-latency systems
• Expertise in performance testing distributed systems
• Messaging/streaming technologies
• Execution, order, or portfolio management systems
• Building monitoring dashboards using technologies such as Prometheus and Grafana

We offer*:

• Flexible working format - remote, office-based or flexible
• A competitive salary and good compensation package
• Personalized career growth
• Professional development tools (mentorship program, tech talks and trainings, centers of excellence, and more)
• Active tech communities with regular knowledge sharing
• Education reimbursement
• Memorable anniversary presents
• Corporate events and team buildings
• Other location-specific benefits

*not applicable for freelancers

We are seeking a motivated Junior Customer Support Representative to become part of our team. You will be responsible for handling client requests in a professional manner, delivering high-quality support to English-speaking customers, and ensuring prompt and effective issue resolution.

Responsibilities:

• Respond to client inquiries in a timely and professional manner, identifying their needs and expectations
• Analyze customer data to offer informed recommendations and effectively resolve issues
• Address concerns related to products or services, identify root causes, and propose practical solutions
• Build and maintain long-term client relationships by delivering consistently high-quality service
• Establish rapport with clients, navigating challenging interactions with empathy and professionalism
• Collaborate with team members to achieve shared goals and contribute to overall success
• Ensure accuracy and quality in processing customer adjustments and service requests

Nice to have:

• Experience in customer support or service-oriented roles
• Familiarity with fintech products, services, or industry standards

Requirements:

• B2 level proficiency in both spoken and written English
• Confident computer skills and ability to navigate digital tools with ease
• Strong problem-solving skills with the ability to communicate solutions clearly and effectively, both verbally and in writing
• High attention to detail, accuracy, and time management
• Reliable and stable internet connection suitable for remote work

We offer:

• Compensation for tax expenses of private entrepreneurs in Ukraine
• Qualified assistance and support for Ukrainian private entrepreneurs
• 8 paid sick leave shifts per year
• 160 paid vacation hours per year
• Medical insurance after the probation period
• Compensation for professional education, language learning 
• Compensation for a sports subscription or sports equipment