Jobs at Djinni

N.B.! Location: remote from Latvia/Lithuania; possible relocation (the company provides support).
JD:

In a partnership with one of the global consulting companies, we are looking for a skilled Chatbot Developer with deep expertise in IBM Watson Assistant to support the development, maintenance, and continuous evolution of our TOBi chatbot platform. The ideal candidate will work closely with global teams in an agile environment to design high-quality conversational flows, respond to evolving business requirements, and ensure optimal chatbot performance through rigorous testing and debugging.

Key Responsibilities

• Design, develop, and enhance chatbot solutions using IBM Watson Assistant.
• Translate business requirements into effective conversational flows and dialogue structures.
• Maintain and evolve the TOBi chatbot platform, ensuring reliability and high performance.
• Conduct thorough testing, debugging, and optimisation to improve user experience and automation rates.
• Collaborate with cross-functional, global teams in an agile working environment.
• Participate in iterative development cycles, sprint planning, and continuous improvement initiatives.
• Utilise version control and agile tools to manage development and deployment processes.

Required Skills & Experience

• Proven experience developing chatbot solutions with IBM Watson Assistant.
• Strong understanding of Natural Language Processing (NLP) fundamentals and conversational design principles.
• Demonstrated ability to debug, test, and optimise chatbot interactions and performance.
• Familiarity with agile development methodologies and version control tools (e.g., Git).
• Excellent communication skills and a collaborative mindset for working with global, cross-functional teams.

The project is for one of the world's famous science and technology companies in pharmaceutical industry, supporting initiatives in AWS, AI and data engineering, with plans to launch over 20 additional initiatives in the future. Modernizing the data infrastructure through the transition to Snowflake as a priority, as it will enhance capabilities for implementing advanced AI solutions and unlock numerous opportunities for innovation and growth.

• Responsibilities:

  - CI/CD Pipeline Ownership - Design, implement, and maintain automated CI/CD pipelines (GitHub Actions, Azure DevOps, AWS CodePipeline) to enable reliable and frequent deployments.
  
  - Cloud Infrastructure Management - Build and manage scalable and secure cloud environments in Azure and AWS using IaC (Terraform, CloudFormation, ARM/Bicep).
  
  - Environment Reliability & Monitoring - Implement monitoring, logging, alerting, and performance optimization using tools like CloudWatch, Azure Monitor, Grafana, Prometheus.
  
  - Automation & Configuration Management - Automate routine operational tasks using PowerShell, Bash, Python, Ansible, or similar; ensure consistent configuration across all environments.
  
  - Security, Compliance & Best Practices - Apply cloud security best practices (IAM, network controls, secrets management), ensure compliance with internal and industry standards, and support audit readiness.

• Mandatory Skills Description:

  - Proficiency in Azure DevOps incl. project configurations, repositories, pipelines, and environments
  - Proficiency in Azure AD incl. apps registration, and authentication flows (OBO, Client Credentials)
  - Good understanding of AWS services and cloud system design

• Nice-to-Have Skills Description:

  - AWS CDK, Azure DevOps (ADO) pipelines, and proficiency in Python
  - Familiarity with R and SAS is beneficial, particularly for data analysis and statistical modeling tasks
  - Experience in regulated environment (GxP)

Genesis is an international IT company providing a full spectrum of services.
With over 1,500 experts across 5 countries, we build products used by 200+ million unique users every month. We are one of the largest partners of Facebook, Google, Snapchat, and Apple in Eastern Europe. Our ecosystem includes 15+ companies and an investment fund.

EverHelp is a fast-growing outsourcing Customer Support company within the Genesis ecosystem. We launched in 2021, and in the past year alone, we have grown by 82%. Our team is safe, fully operational, and continues to expand, maintaining a Retention Rate of 90%+.

Our Position

• We stand against war and unjust aggression.
• We evacuated our employees and their families from active war zones and provided housing and financial support.
• We supplied the entire team with power stations and backup batteries.
• We continue stable operations to support the future of Ukraine.

About the vacancy:
We are currently looking for a Customer Support Specialist with English proficiency (B2+) for a full-time position on one of the projects within the Genesis ecosystem.

The cooperation format is a 6-month contract with the possibility of extension.

Work schedule:
5 working shifts per week, Monday–Friday, from 10:00 to 19:00 Kyiv time.

Responsibilities include:

• handling incoming customer inquiries and providing comprehensive responses;
• effectively resolving various issues, including subscription cancellations, refunds, unauthorized transactions, and general questions;
• collaborating with the team to maintain efficient processes and provide mutual support.
  
  Why EverHelp
• Opportunity to join a Ukrainian company and contribute to the country’s economic stability
• 20+ days of paid vacation and unlimited sick leave
• Medical insurance + 10 additional Healthcare Days for recovery and wellbeing
• Fully remote work
• A professional team ready to share expertise, internal communities, and team activities for continuous learning and growth
• Real career development:
  • 32% of our team members changed roles within their first year
  • 86% of our Team Leads are former support agents
• Corporate discounts on gym memberships and a wide range of wellness services

At TechBiz Global, we are providing recruitment service to our TOP clients from our portfolio. We are currently seeking a Mobile Technician to join one of our clients' team. If you're looking for an exciting opportunity to grow in a innovative environment, this could be the perfect fit for you.

Responsibilities:

• Diagnose, troubleshoot and repair mobile devices;
• Quality control and testing of repaired devices to ensure full functionality. Resolve/manage customer inquiries;
• Able to interact positively with customers at the storefront and over the phone;
• Ability to multi-task between repairs and customer service, Other related duties as required;
• Maintain and use repair tools and equipment. Including software and in-store POS system to track repair job sheets and inventory;
• Strategically plan the order of operations to ensure a successful repair;
• Provide estimates and quotes;
• Glass only replacement;
• Microscopic Board work; component replacement Hand-solder SMT components,
• Remove and replace thru-hole comp without board damage, solder wires and cables,
• Diagnosis, troubleshoot and repair mobile devices;
• Identify assembly and documents issues;
• Repair logic board issues from water damage.

Job requirements

• 1–3 years of hands-on experiences to repair a variety of mobile devices.
• Excellent knowledge of customer service best practice with previous experience;
• Ability to repair a variety of mobile devices (i.e., iPhone, Samsung, LG, Motorola, Sony, Huawei and OnePlus phone, and iPads.);
• Experience with the following: Microscopic Electronics Board Experience;
• Ability to communicate effectively with a wide variety of people in a professional manner, face to face, on the telephone and in writing;
• Knowledge of mobile devices including manufacturers, operating systems, and network service providers;
• Willing to work flexibly and with enthusiasm;
• Excellent organizational skills;
• Good attention to detail and ability to show initiative;
• Previous experience of working in a Repair Technician role;
• Ability to demonstrate practical troubleshooting and problem analysis techniques;
• Ability to plan and prioritize your workload without supervision;
• Ability to prioritize, manage and perform under pressure.

Support Engineer  — FinTech Product Company | Remote

A fast-growing FinTech product company is looking for a Support Engineer to join their global team remotely and help support high-performance solutions for the financial trading industry.

🌍 About the Company

This company develops ultra-low-latency technology that powers real-time trading in the foreign exchange and financial markets. Their proprietary platform allows international financial institutions and banks to execute currency transactions in milliseconds — giving them a competitive edge where every microsecond matters.

Known for its stability and innovation, the company continues to grow steadily and is actively hiring across multiple tech roles.

Responsibilities:

• Handling technical support requests from global clients — including troubleshooting, log analysis, and identifying root causes.
• Working closely with logs, system metrics, and network traffic to pinpoint issues.
• Escalating complex technical incidents to Tier 3 when necessary.
• Collaborating with engineering and product teams to resolve customer-facing challenges.
• Assisting with client onboarding and integration when needed.

✅ Requirements:

• Previous experience in Tier 2 or Tier 3 technical support, ideally in a B2B or infrastructure-heavy environment.
• Solid hands-on experience with Linux (command-line operations, basic troubleshooting).
• Understanding of network protocols (TCP/IP, DNS, HTTP) and experience analyzing logs.
• Intermediate or higher level of English (both written and spoken).

What’s Offered:

• Fully remote collaboration with a distributed global team.
• Contract-based cooperation (B2B or freelance, depending on your location).
• Room for professional growth — potential to transition into engineering/product roles.
• A stable company with clear technical processes and active product development.

Profisea is an Isrraeli DevOps and Cloud boutique company with a full cycle of services. For more than nine years, we have been implementing best practices of GitOps, DevSecOps, and FinOps, and providing Kubernetes-based infrastructure services to help businesses of all sizes —SMB, SME, or large enterprise clients to stay innovative and effective.

We are seeking a highly motivated Project Manager to join our dynamic team. This role is perfect for someone eager to grow their project management skills in a fast-paced, rapidly evolving environment. 

You will have the opportunity to work closely with CEO and cross-functional teams, gaining hands-on experience while managing smaller projects and supporting larger initiatives. This role offers excellent growth potential, with a focus on learning and development. 
 

Requirements: 

• Knowledge of English – Upper Intermediate + ;
• Bachelor’s degree in Business, Project Management, or related field will be a plus; 
• Strong organizational and multitasking skills with the ability to manage multiple priorities;
• Eagerness to learn and adapt quickly in a fast-paced environment;
• Excellent communication skills, both written and verbal; 
• Ability to work collaboratively with cross-functional teams;
• Basic understanding of project management principles and tools (e.g., MS Project, JIRA, Trello); 
• Problem-solving mindset with attention to detail;
• Strong analytical, planning, and organizational skills with an ability to manage competing demands; 
• Good negotiation skills, knowledge of business etiquette; 
• Strong team orientation and the ability to build cohesiveness to achieve results. 
   

Responsibilities:

• Assist in the planning, coordination, and execution of multiple projects in parallel;
• Work alongside senior project managers to ensure projects are delivered on time, within scope, and budget;
• Develop project documentation including project plans, timelines, and status reports;
• Coordinate with stakeholders to gather requirements, track progress, and communicate project updates;
• Assist in identifying project risks and developing mitigation strategies;
• Support the team in maintaining and improving project management processes;
• Participate in team meetings, providing input on project status and suggesting improvements;
• Gain knowledge of various project management tools and methodologies. 
   

What We Offer:

• Opportunity to be part of a fast-growing company and to grow with us;
• Being at the peak of DevOps and Cloud services industry;
• Professional working environment, where you’d be an essential member of our company.

GLOBRECS | Global Recruitment Solutions is a Polish-Ukrainian company specializing in fast and precise recruitment. We help our clients hire top professionals across Europe and North America.

Our client is a leading global IT services and consulting company dedicated to Microsoft technology, offering a comprehensive set of Microsoft cloud solutions to its clients across 33 offices in the Americas, Europe, and Asia.

We are seeking a Senior CI Consultant (D365 Finance) to join our client’s customer care team, responsible for resolving complex functional incidents and delivering continuous improvement in Dynamics 365 for international customers.

You will act as the functional point of contact within the team, collaborating closely with Technical Consultants and the Service Delivery Manager to deliver high-quality support and managed services. Your responsibilities include incident management, root cause analysis, change requests, and continuous service improvement initiatives.

KEY RESPONSIBILITIES

• Deliver high-quality business and application support services to clients, focusing on finance processes within Dynamics 365;
• Analyze and resolve 2nd and 3rd line functional incidents, including escalations for priority cases;
• Perform root cause analysis and implement long-term resolutions to recurring issues;
• Design, test, document, and deploy functional and integration changes (RFCs);
• Support project handovers to GMS during UAT and Hyper Care phases;
• Continuously assess customer feedback to improve service quality and value;
• Communicate progress and updates clearly to internal and external stakeholders;
• Participate in pre-sales activities and advise clients on industry best practices.

QUALIFICATIONS

• You can analyze and resolve complex, multi-layered functional incidents;
• Capable of growing into a functional lead role within the continuous improvement team;
• Strong communication, problem-solving, and analytical skills;
• Proactive and customer-oriented mindset;
• Comfortable working independently and taking ownership;
• You have 7+ years of experience implementing and supporting Dynamics 365 Finance, ideally in global or intercontinental rollouts;
• Strong expertise in D365 F&O Finance modules, financial process mapping, and solution design;
• Experience with financial reporting tools such as Power BI or Management Reporter;
• Skilled in troubleshooting, root cause analysis, and resolving functional system issues;
• Familiarity with data migration and integration tools like DMF, OData, and Azure Logic Apps;
• MB300, MB310, and MB700 certifications preferred;
• Fluent in English; fluency in any other language is a plus.

WHAT YOU WILL GET IN RETURN

• It’s a full-time remote B2B contract job
• Friendly working environment with supportive colleagues;
• Competitive and attractive salary;
• Provided working tools (laptop and mobile phone);
• Opportunities for professional and career growth in a fast-growing international company.

GLOBRECS | Global Recruitment Solutions – your success is our challenge!

GLOBRECS | Global Recruitment Solutions is a Polish-Ukrainian company specializing in fast and precise recruitment. We help our clients hire top professionals across Europe and North America.

Our client is a leading global IT services and consulting company dedicated to Microsoft technology, offering a comprehensive set of Microsoft cloud solutions to its clients across 33 offices in the Americas, Europe, and Asia.

We are seeking a Service Delivery Manager (D365 F&O) who will lead a multidisciplinary team to provide exceptional managed services for select customers, focusing on service quality, customer satisfaction, and performance management.

KEY RESPONSIBILITIES

• Lead and coach a high-performing DevOps customer support team to deliver exceptional managed services;
• Build strong client relationships, ensuring satisfaction and identifying opportunities for growth;
• Understand customer needs and oversee service delivery aligned with business objectives;
• Manage escalations effectively, ensuring quick resolution;
• Own SLAs and budgets, driving efficiency and cost optimization;
• Analyze feedback and continuously improve services through creative solutions;
• Collaborate across teams to define service standards and resolve complex issues.

QUALIFICATIONS

• You are well organized and accountable, fostering ownership and high-quality service delivery within the team;
• Skilled in managing transitions from project delivery to managed service operations;
• Empathetic and performance-driven, using coaching and feedback to build strong, motivated teams;
• Proactive in developing personal and team capabilities to meet evolving customer needs;
• Strong communicator with the ability to identify customer needs and drive service improvements;
• You have a Bachelor’s or Master’s Degree in Business, IT, or a related field;
• Minimum 6 years of experience within a Microsoft Dynamics 365 ecosystem;
• In-depth knowledge of Microsoft cloud solutions, including Azure and Dynamics 365;
• Hands-on experience with Dynamics 365, ISV solutions, release waves, and One Version updates;
• Familiarity with Lean, Agile/Scrum, DevOps, and project management principles;
• Senior-level experience managing customer satisfaction, service quality, and escalations, plus ability to identify and support sales opportunities;

WHAT YOU WILL GET IN RETURN

• It’s a full-time remote B2B contract job;
• Friendly working environment with supportive colleagues;
• Competitive and attractive salary;
• Provided working tools (laptop and mobile phone);
• Opportunities for professional and career growth in a fast-growing international company.

GLOBRECS | Global Recruitment Solutions – your success is our challenge!

Acropolium is an international software development and tech consulting company with over 22 years of experience in delivering tailor-made IT solutions for clients across the globe.

We build enterprise-grade systems, cloud-native products, and AI-driven solutions, working with clients from Europe, the UK, and North America.

Now we’re looking for an experienced and self-driven Sales professional who knows how to turn opportunities into long-term partnerships — from lead generation to deal closure.

About the Role
You will take ownership of the full sales cycle — from identifying and engaging prospects to closing deals and representing Acropolium at international conferences and industry events.
We’re looking for a charismatic, confident communicator who can build trust quickly, understands IT services, and thrives in a results-driven environment.

 Key Responsibilities

• Manage the entire B2B sales process — from lead generation to contract signing.
• Identify, contact, and nurture new prospects in target markets (Europe, UK, US).
• Represent Acropolium at international tech conferences and exhibitions (lead generation, networking, pitching).
• Build and maintain a strong pipeline of opportunities using CRM and analytical tools.
• Collaborate with marketing and delivery teams to tailor solutions to client needs.
• Conduct negotiations and close deals with key decision-makers (C-level).

Requirements

• Proven B2B sales experience (preferably in IT / software development / tech consulting).
• Hands-on experience with lead generation via conferences, events, or partnerships.
• Excellent English communication skills (C1+) — spoken and written.
• Strong presentation and negotiation skills; confident, engaging, and articulate.
• Charisma and professionalism - ability to represent the company at international events.
• Location: Europe (preferred) or Ukraine (must be willing and able to travel abroad).
• Self-driven, responsible, and comfortable working independently with minimal supervision.

Nice to Have

• Experience working in IT outsourcing / outstaffing or digital agency environment.
• Existing network of business contacts in Europe or the UK.
• Understanding of IT service models (Time & Material, Dedicated Teams, etc.).

Work Format
Remote (Europe-based preferred) with regular international business travel to events and client meetings.
 

Hiring Process
- Intro call with HR (pre-screen).
- Interview with hiring manager (Acropolium).
- Offer & onboarding — welcome aboard!

We’re hiring a Full stack developer, who brings his professional skills and passion to deliver awesome enterprise solutions.

✅ Knowledge of English at least Upper-Intermediate level.

At least 3 years of experience in commercial:

📌Node.js

📌Nest.js

📌React.js

📌Next.js

📌AWS

Commercial experience with the following technical stack:

TypeScript, AWS, Redux, Express.js, NestJS, REST API / GraphQL, PostgreSQL, CSS, SASS, SCSS.

What we can offer:

Full-time flexible working schedule;

Comfortable, cosy, and well-equipped office;

Modern working place MacBookPro;

18 business days of paid vacation / 20 paid sick leaves / public holidays in Ukraine.

English lessons

As a Technical Product Manager, you will serve as a key link between our B2B clients (brands), business stakeholders, and engineering teams. Your goal will be to analyze business requests, translate them into clear technical requirements, and ensure the consistent evolution of our platform in line with market and client demands.

What you’ll be doing

• Work closely with brands (partners) and internal stakeholders to gather, structure, and clarify business needs.
• Formulate product requirements and technical specifications for existing and new services/modules based on business inputs and platform constraints.
• Build a deep understanding of the iGaming platform’s architecture, internal modules, microservices, and integrations.
• Drive the development of internal platform modules, ensuring they are scalable, reusable, and aligned with product and technical strategy
• Research and validate new functionality ideas through competitor analysis, industry trends, client feedback, and internal data.
• Collaborate with Business Analysts, Solution Architects, Developers, and Coordinators to ensure end-to-end clarity and alignment.
• Facilitate communication across cross-functional teams to ensure consistent delivery and understanding of how services interact and evolve.
• Identify opportunities to optimize or extend platform functionality based on usage metrics and customer needs.
• Participate in client discovery sessions, feedback loops, and post-integration reviews to ensure business value delivery.

Skills you’ll apply

• 5+ years of experience as a Product Manager in a B2B SaaS.
• Experience in iGaming environment must have (B2B or B2C).
• Solid understanding of technical architecture, APIs, service interactions, and scalable systems.
• Proven ability to translate business needs into structured, developer-friendly requirements (BRD, PRD, tech specs).
• Experience working closely with engineering teams and understanding technical limitations and opportunities.
• Excellent analytical and system thinking skills — you can break down complex systems and find optimal paths to evolve them.
• Familiarity with iGaming platform modules such as Casino Games, Bonus System, Betting, Payments, KYC & Anti‑Fraud, and others.
• Ability to conduct competitive and market analysis, and gather insights from client interviews, surveys, and usage data.
• Strong communication skills, both written and verbal.

Bonus points

• Background in system/business analysis or software development.
• Experience working on modular SaaS platforms in regulated industries.
• Understanding of iGaming compliance and responsible gambling mechanics.
• Experience supporting white-label or multi-tenant products.
• Familiarity with backlog management tools (Jira/Confluence)

What we offer:

• Flexible schedule—work from home, the office, or hybrid.
• Extra day off for your birthday—take a break any day within the month.
• Competitive compensation that matches your skills.
• Medical insurance (in Ukraine) and health support.
• 20 paid vacation days + an additional 15 personal leave days.
• 22 sick leave days, including mental health days.
• Gifts and support for life’s key moments (wedding, childbirth, kindergarten).
• Professional development—conferences, training, courses, and learning opportunities. We care about your comfort and help you maintain work-life balance!

About the Company & Product

We are a rapidly growing product company entering the global gaming entertainment market. Our mission is to bring innovative business solutions to the iGaming industry by developing cutting-edge technology products.

Our core product is a SaaS gaming platform made up of over 200 microservices, delivering a seamless gaming experience to millions of users worldwide. It provides a full suite of iGaming solutions, including game management, payments, analytics, CRM, and more.

As we actively scale our B2B direction, we are looking for a Technical Product Manager to help us evolve and scale our platform, drive the development of internal services and modules, and ensure their business value and technical consistency.

SIP and SIP Trunking Specialist
Overview
We are seeking a highly skilled and experienced SIP (Session Initiation Protocol) and SIP Trunking Specialist. The ideal candidate will be responsible for the design, implementation, and maintenance of our Voice over IP (VoIP) and SIP Trunking infrastructure. As well as integrating the system into existing applications built by Scale engineers, for an end-to-end integration. This role requires deep technical expertise in SIP protocol, various codecs, security best practices, and troubleshooting complex call flow issues.
Responsibilities
● Design, deploy, and manage the enterprise-level SIP Trunking infrastructure, ensuring high availability and optimal performance.
● Collaborate with network and security teams to implement and enforce best practices for VoIP security, including TLS, SRTP, and firewall configurations.
● Document all configurations, procedures, and architectural changes to the SIP Trunking environment.
● Provide third-level support for all VoIP and SIP-related incidents and problems.
● Interact and implement in accordance with the guidelines of the telephony provider.
● Integrate the telephony infrastructure with existing applications over WebRTC or Websockets for achieving real-time audio transcriptions.
● Monitor and analyze SIP traffic using protocol analyzers to troubleshoot and resolve complex call setup, audio quality, and disconnection issues.
Qualifications
Required Experience and Skills
● Hands-on experience working with SIP protocol, SIP Trunking, and RTP in a large-scale enterprise environment.
● Hands-on with Asterisk, FreeSWITCH, or similar SIP/media servers
● Building B2BUA (Back-to-Back User Agent) call flows.
● In-depth knowledge of SIP messaging, handling SIP Trunks and building custom call flows.
● Strong understanding of network protocols and security best practices.
● Experience building real-time streaming services in Go or Python (FastAPI preferred)
● Familiarity with AWS (VPC, EKS, networking, IAM, security) and Terraform for infrastructure as code
● Understanding of containerization, scaling, and observability in Kubernetes
● Ability to integrate real-time call events and audio into our existing FastAPI backend and Next.js frontend
● Familiarity with telephony providers like Twilio, Telnyx, or SignalWire

Description of the project:

We are looking for a Platform Engineering Principal to help build and scale the Platform Engineering function. This role combines technical acumen and leadership, product strategy, and team mentoring to deliver a platform that accelerates software delivery, improves developer experience, and aligns with business goals.

Your qualification:

• 10+ years of experience in Software/Platform Engineering, including 3+ years in senior or principal-level roles.
• Bachelor’s or Master’s degree in Computer Science, Engineering, or equivalent experience.
• Proven track record in building and mentoring high-performing engineering teams.
• Experience delivering scalable developer platforms and productivity tools.
• Experience with Microservice Development and Support.
• Strong background in DevOps, Cloud Infrastructure (AWS/GCP), CI/CD, Infrastructure-as-Code, and modern software architecture.
• Deep expertise with tools such as GitLab, SonarQube, LaunchDarkly, Terraform, Pulumi, and Backstage.
• Strong experience with Observability and Telemetry platforms to provide insights into both infrastructure and workloads.
• Strong scripting experience (Python preferred).
• Product-oriented mindset with the ability to define strategy, set priorities, and measure impact.
• Excellent communication and collaboration skills with both technical and non-technical stakeholders.

Responsibilities:

• Guide platform engineering best practices, oversee core platform and self-service tool development.
• Help Define and Execute the platform vision, set priorities, and align initiatives with organizational goals and addressing pain points within the Engineering practice.
• Mentor and grow engineers; help foster a high-performance, collaborative culture.
• Partner with developers and leadership teams to deliver value and drive adoption.
• Ensure platform reliability, performance, security, and cost efficiency; drive automation and observability.
• Treat the platform as a product-focus on developer experience, gather feedback, and measure impact (e.g., adoption, DORA metrics).

Why Join Us
• Direct impact on developer productivity and business outcomes.
• Collaborative culture with opportunities for growth and innovation.

GLOBRECS | Global Recruitment Solutions is a Polish-Ukrainian company specializing in fast and precise recruitment. We help our clients hire top professionals across Europe and North America.

Our client is a leading global IT services and consulting company dedicated to Microsoft technology, offering a comprehensive set of Microsoft cloud solutions to its clients across 33 offices in the Americas, Europe, and Asia.

We are seeking a Solution Architect – Dynamics 365 F/O who will join our client’s customer care team and be responsible for ensuring solution integrity for implementation projects involving Dynamics 365 Finance and Operations, coordinating consultant teams, and providing valuable advice to customers regarding business system design and implementation. Your role will also include contributing to the development of our client’s best practices and active participation in presales activities.

This position allows for flexibility regarding location within Europe, provided the candidate possesses full European or UK working rights. As our client’s global projects may require travel and on-site work, candidates should be willing to work at home or on the customer’s site or our client’s office as needed. For the right candidate, our client is ready to facilitate relocation to the Netherlands and provide a work visa, presenting an exceptional opportunity for personal and professional growth.

TO DO LIST:

• Ensure solution integrity and design optimal system architecture for Dynamics 365 Finance & Operations aligned with customer business processes;
• Lead and coordinate consultant teams during implementation projects, ensuring delivery quality and consistency;
• Advise customers on business system design, process optimization, and application of best practices;
• Contribute to presales activities, including diagnostic assessments and preparation of solution proposals;
• Oversee end-to-end ERP implementations, including integrations with Power Platform, Azure, and data analytics tools;
• Develop and maintain internal best practices and methodologies to improve future project delivery.

QUALIFICATIONS:

• University degree preferably in Supply Chain Management, Logistics, Economics, Business Administration, Production Engineering and Management, Management, Computer Science, Information Science, or comparable education;
• 7+ years of ERP consulting experience – preferably with Microsoft Dynamics 365 F&O or earlier versions of Dynamics AX;
• Experience with several end-to-end ERP implementations;
• Broad and in-depth knowledge of Dynamics 365 for Finance and Operations. Ability to operate most modules;
• Experience with Power Platform, good awareness of Microsoft Azure automation capabilities, data analytics, and other areas of technology accompanying business system implementation;
• Ability to lead a team of functional consultants in implementation projects;
• Experience in running presales diagnostic projects;
• Strong formal and technical writing skills – quickly producing high-quality documents;
• Strong command of written and spoken English;
• Ability to communicate with customers on different levels of the organization.

WHAT YOU GET IN RETURN:

• Full-time remote work;
• Friendly working environment with supportive colleagues;
• Competitive and attractive salary;
• Provided working tools (laptop and mobile phone);
• Opportunities for professional and career growth in a fast-growing international company.

GLOBRECS | Global Recruitment Solutions – your success is our challenge!

*
By applying to this job, you give us consent to process your data for recruitment purposes only under the European Parliament’s and Council of the European Union Regulation on the Protection of Natural Persons as of 27 April 2016, concerning the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (Data Protection Directive). 

Our B2B SaaS sales team is running two parallel tracks in Pipedrive—Lead Generation and Customer Conversion—but the system is no longer serving us. Stages feel clunky, the data model has become messy, and leadership can’t pull reliable reports. We want to boost sales efficiency by re-engineering the entire setup so our reps spend less time wrestling with the CRM and more time closing deals.

What we need you to do
• Audit the current Pipedrive account, documenting fields, automations, user roles, and bottlenecks.
• Rebuild streamlined pipelines and stages that map cleanly to our real-world sales process.
• Refactor data structure, eliminating redundant or confusing custom fields and ensuring clean, report-ready data.
• Create role-based dashboards that surface win-rate, pipeline value, velocity, and other key metrics for both reps and leadership.
• Deliver clear documentation plus a handover session so my team can maintain the new setup confidently.

Acceptance criteria
• Reps can move a deal end-to-end without work-arounds.
• Dashboards load quickly and present actionable insights at a glance.
• A concise guide (document or Loom video) details every new field, automation, and permission change.

If you have proven experience optimising Pipedrive for B2B SaaS organisations and can jump in soon, please share a short outline of your approach along with one or two relevant success stories.