Jobs at Djinni
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Β· 92 views Β· 22 applications Β· 3d
Data Analyst
Full Remote Β· Worldwide Β· Product Β· 3 years of experience Β· Upper-IntermediateOur Development Team is excited to welcome a new colleague - an experienced Data Analyst. Responsibilities: Forecast and validate LTV of user's cohorts for subscription-based products for different segments based on historical data and user's behaviour...Our Development Team is excited to welcome a new colleague - an experienced Data Analyst.
Responsibilities:
- Forecast and validate LTV of user's cohorts for subscription-based products for different segments based on historical data and user's behaviour (web and mobile platforms).
- Continuously monitor and improve the accuracy of LTV estimations.
- Integrate the predictions into in-house BI and support it to ensure accurate and timely insights for decision-makers.
- Work closely with UA/Marketing team to understand business needs and provide data-driven insights to optimize and adjust traffic acquisition process.
- Act as a subject matter expert, providing guidance and recommendations on data to improve business performance.
Requirements:
- Bachelor's degree in a relevant field such as Computer Science, Mathematics, Statistics, or a related discipline.
- 4+ years of commercial experience as a Data Analyst, with a strong focus on data manipulation, analysis, and visualization.
- Experience of working in product companies with B2C mobile or web portfolio.
- Hands-on experience in analytics for web and mobile products with subscription-based monetization.
- Solid understanding of unit economics, its key metrics, and the interplay between subscription-based monetization and user acquisition.
- Proficiency in SQL and Python for data querying and manipulation.
- Experience working with relational databases, particularly PostgreSQL.
- Goal-oriented mindset, ability to see and take a business context, and to align solutions with business needs; strong analytical and problem-solving skills with a keen attention to detail.
- Great teamplay and communication skills with the ability to convey complex concepts to both technical and non-technical stakeholders, abilities to prompt colleagues and support them, to be self-driven and to make decisions autonomously but to know exactly when to ask for help.
- Clear understanding what is the cross-functional team and how it works.
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Β· 74 views Β· 6 applications Β· 15d
Senior iOS Product Engineer - Spark Team
Full Remote Β· EU Β· Product Β· 4 years of experience Β· Upper-Intermediate Ukrainian Product πΊπ¦As a Senior iOS Product Engineer, you'll play a key role in shaping the future of our product. Here's how you'll make a difference: Develop innovative features like an AI assistant and advanced search functionalities, transforming the email interaction...As a Senior iOS Product Engineer, you'll play a key role in shaping the future of our product. Here's how you'll make a difference:
- Develop innovative features like an AI assistant and advanced search functionalities, transforming the email interaction experience for our users.
- Influence crucial changes in our iOS client's architecture. As we shift towards a more robust, SwiftUI-centric design, your insights will be essential in this transformation, providing improved flexibility and an enhanced iteration process.
- While your primary platform would be iOS, there's room for expanding your impact. You'd leverage Swift for developing applications for Android and Windows platforms, demonstrating the versatility of Swift across various environments.
What youβll do:
- Write efficient, maintainable, and clean code following best practices.
- Lead the enhancement of Spark's technical core, engaging crafting engines for upcoming features and ensuring our technologies remain advanced and responsive to changing needs.
- Manage the investigation and resolution initiatives for significant defects, issues, and incidents.
- Drive continuous improvement in our processes to optimize performance.
- Adapt swiftly to the latest features released by Apple and keep Spark innovative at the forefront of industry trends.
- Write tests to ensure you deliver high-quality code and a delightful user experience.
- Mentor, collaborate, and learn from team members.
About you:
- Proficiency in Swift and Objective-C
- Experience creating complex user interfaces with UIKit and/or SwiftUI
- Strong understanding of SOLID, OOP patterns, concurrency patterns
- Experienced in memory management and optimizations
- Ability to solve basic tooling issues (CocoaPods quirks, Xcode caches, git abnormal states)
- Basic understanding of how the C/Swift compiler builds flows (C headers, linking, search paths)
- Ability to function independently and in a team environment
- Strong analytical and problem-solving skills
- Experience working in an Agile/Scrum environment
Would be a plus:
- Interest in AI, experience creating AI agents
- Understanding of CI/CD pipelines and tools (Azure, GitHub Actions, or Jenkins)
- In-depth knowledge of databases (SQL, indexes)
What you will get at Readdle:
- Customer-centric culture. We put our customers first. It means that every employee can benefit from interacting with our customers directly. It enables us to create and deliver the best solutions for millions of our users.
- Professional growth. We are professionals at everything we do. It means we own our decisions, our work, and our results. We provide quality feedback to others and welcome feedback as an opportunity to learn and improve.
- A team of amazing people. The greatest power we have is the team. It means we care about each other, ensure transparency, and invest in everyone's success.
- Impact on our products. We aim to create valuable products. It means that we improve ourselves constantly by overcoming constraints, simplifying our processes, and improving our capacity.
- Innovative culture. We try to be innovative and creative in everything we do. It means that we expect, appreciate and value new ideas.
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Β· 250 views Β· 23 applications Β· 9d
Trainee C++ Developer IRC267583
Full Remote Β· Ukraine Β· Upper-IntermediateJob Description: Undergraduate or Bachelor's/Master's degree in Computer Engineering; Basic experience in C++ development; Must have basic knowledge of software development tools and software development life cycle; Data analysis and debugging...Job Description:
- Undergraduate or Bachelor's/Master's degree in Computer Engineering;
- Basic experience in C++ development;
- Must have basic knowledge of software development tools and software development life cycle;
- Data analysis and debugging skills;
- Good analytical and problem-solving skills;
- English: Upper Intermediate;
- Good communication skills.
Job Responsibilities:
- Undergo on-job training;
- The engineer will be responsible for the development of the Windows desktop application.
Project Description:
Customer is one of the leading providers of protocol analyzers, exercisers, jammers, and verification tools for existing and emerging digital communication standards. HQ in Chestnut Ridge, NY, the company has sales and development in the US, Europe, and Asia.
GL is working on desktop software that, combined with the clientβs principal product, will generate, capture, analyze the traffic of low-level hardware high-speed data transfer protocols, targeted at storage companies that depend on analysis test tools in their development and test processes
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Β· 90 views Β· 22 applications Β· 15d
Junior Content Writer
Countries of Europe or Ukraine Β· Upper-IntermediateThis position is perfect for you if you are passionate about creating high-quality content, want to build a career in content writing, and excited to join a growing team! Required Skills You have an advanced English level β B2 or higher You can write...This position is perfect for you if you are passionate about creating high-quality content, want to build a career in content writing, and excited to join a growing team!
πRequired Skills
πΉYou have an advanced English level β B2 or higher
πΉYou can write and express ideas clearly and concisely to inform, educate, and engage
πΉYou are analytical and diligent, can analyze any source material to infer its key objectives
πΉYou are constantly investing time into self-improvement and ready to learn new concepts
πΉYou would love creating thoughtful content that brings real value to a reader
πAbout you
πΉYou love (!) content creation and strive to be the best
πΉYou diligent and focused, you always think about why before how
πΉYou are constantly looking for new challenges and things to learn
πΉYou value collaboration and a positive interpersonal environment
πΉYou are motivated by seeing tangible results of your work
πResponsibilities
πΉCreate content for our website β service pages, case studies, blog posts
πΉAnalyze relevant public materials and extract knowledge from internal experts
πΉWrite content that precisely and effectively targets specific needs and brings real value
πΉParticipate in results analysis to see how your work contributes to the overall success
πΉConstantly grow, innovate, learn new tools and techniques
πWe offer
πΉOpen environment that encourages to innovate and try new things as long as initial goals remain in focus
πΉGreat team β you will work together with the professional and easygoing sales team, analytical and creative design department, and seasoned and knowledgeable team leaders
πΉGreat target audience β we are really proud of our clients, their businesses, and the work we are doing throughout a variety of domains
πBenefits
We offer a number of benefits for the team members to improve their quality of life and help with achieving professional development goals:
Professional
πΉCompensation of professional certifications, courses, IT conferences, and events
πΉIndividual and group English classes with native-speaking teachers from US & UK
Quality of life
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πΉOur processes are tailored to enable remote work and flexible work schedule
πΉYou can choose from a selection of hardware either it is Apple or PC devices
πΉThere are also frequent team retreats, leisure activities, and holiday celebrations
πΉGifts on personal and professional anniversaries, pizza Fridays, and movie nights
πΉ21 paid days off and 11 national holidays throughout the year to travel and rest
πΉWe compensate some expenses on recreational activities, including various sports, dance lessons, and yoga sessions
πΉLastly, all the benefits work the same way if you are living outside of Dnipro or Lviv (for example, we will send you the hardware of your choosing, and so on)
πΉYou are a part of a team, we help each other when life knocks one of us down π€ -
Β· 118 views Β· 37 applications Β· 8d
Go Developer
Full Remote Β· Worldwide Β· Product Β· 4 years of experience Β· Pre-IntermediateAbout us: A modern real-time platform is currently in development, focused on delivering rich audio and video communication features. The backend is partially built with Go. Weβre looking for a full-time Go developer who will take ownership of core...About us:
A modern real-time platform is currently in development, focused on delivering rich audio and video communication features. The backend is partially built with Go. Weβre looking for a full-time Go developer who will take ownership of core backend services and contribute to the integration of our real-time communication layer.What youβll do:
- Develop and maintain scalable backend services in Go
- Integrate and manage our LiveKit infrastructure (self-hosted)
- Implement features like room management, token generation, and participant control
- Build internal APIs (REST/gRPC) for client apps (web, mobile)
- Optimize performance and reliability of audio/video features
- Collaborate with frontend and DevOps teams
Requirements:
- 2β4 years of professional experience with Go (Golang)
- Strong understanding of concurrency, goroutines, and channels
- Experience building and maintaining REST or gRPC APIs
- Familiarity with JWT, authentication flows, and session management
- Solid knowledge of PostgreSQL and Redis
- Experience working with Docker and writing maintainable Go services
- Ability to read documentation and work with third-party SDKs (e.g., LiveKit Go SDK)
Nice to have:
- Experience with LiveKit or any WebRTC-related project
- Knowledge of media server concepts (SFU, signaling, TURN/STUN)
- Previous work with event-driven architecture, pub/sub, or message queues
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Β· 131 views Β· 3 applications Β· 13d
Mobile QA Engineer
Office Work Β· Cyprus Β· Product Β· 3 years of experience Β· Pre-IntermediateResponsibilities Design and execute test plans for mobile apps (iOS & Android), covering functionality, UI/UX, and performance Identify, log, and track bugs using industry-standard tools Perform regression, exploratory, and compatibility testing across...Responsibilities
- Design and execute test plans for mobile apps (iOS & Android), covering functionality, UI/UX, and performance
- Identify, log, and track bugs using industry-standard tools
- Perform regression, exploratory, and compatibility testing across devices and OS versions
- Work closely with developers, product managers, and designers to maintain high-quality standards
- Participate in Agile processes and contribute to testing strategy
- Validate push notifications, real-time data, and in-app behaviour
- Ensure apps comply with App Store and Google Play requirements
- Leverage automation tools to streamline testing and improve coverage
- Maintain clear documentation of test cases, outcomes, and known issues
Requirements
- 3+ years in QA, with hands-on experience in mobile application testing
- Solid understanding of mobile platforms, OS behaviors, and testing best practices
- Familiarity with tools like XRail, JIRA, Charles Proxy, and Firebase Crashlytics
- Experience with Agile development workflows
- Strong communication and analytical skills
Nice to Have
- Experience in the casino or broader gaming industry
- Knowledge of mobile automation tools
- Understanding of performance and crash monitoring tools
- Exposure to compliance and responsible gaming requirements
What We Offer
- Competitive salary and career growth opportunities
- Office-based role in a modern Limassol workspace (Ksenos Building)
- Access to a full suite of testing tools and mobile devices
- The chance to shape the quality of high-impact casino gaming products
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Β· 81 views Β· 15 applications Β· 21d
Financial Manager (KYC / Antifraud)
Full Remote Β· Worldwide Β· 1 year of experience Β· IntermediateWe are looking for a Financial Manager with experience in the iGaming industry to join our remote team. Your role will focus on KYC procedures, risk analysis, and fraud prevention to ensure the security and transparency of financial operations. ...We are looking for a Financial Manager with experience in the iGaming industry to join our remote team. Your role will focus on KYC procedures, risk analysis, and fraud prevention to ensure the security and transparency of financial operations.
π Responsibilities:
- Review and process withdrawal requests
- Investigate and resolve problematic deposits
- Verify player documents and complete KYC checks
- Detect, analyze, and prevent fraudulent activity
- Escalate complex cases to relevant departments
- Analyze data related to payments, deposits, bonuses, and suspicious activity
Communicate clearly with support teams and players on financial matters
β Requirements:
- 6+ months in customer support or financial operations
- Analytical mindset and attention to detail
- Understanding of AML policies and financial risk in gambling
- Knowledge of casino mechanics (bonuses, promotions, tournaments, lotteries, etc.)
- Ability to stay calm and find quick solutions in a high-pressure environment
- High level of integrity and ethical standards
Strong communication skills (English B1+)
Join us if you are looking for:
- REMOTE work
- Rapid development in the company.
- Competitive salary.
- An opportunity to dive deep into the service industry.
If you're proactive, detail-oriented, and want to grow in the iGaming industry, weβd love to hear from you!
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Β· 16 views Β· 2 applications Β· 10d
Senior Java Developer (only Vinnytsia, Ukraine)
Office Work Β· Ukraine (Vinnytsia) Β· Product Β· 5 years of experience Β· Upper-IntermediateIt is a high-growth SaaS company selling IT Service Management, a space that is being propelled into high growth as businesses worldwide accelerate their digital transformation and start to adopt new workstyles for their employees. The company is...It is a high-growth SaaS company selling IT Service Management, a space that is being propelled into high growth as businesses worldwide accelerate their digital transformation and start to adopt new workstyles for their employees. The company is recognized in the Gartner Magic Quadrant for ITSM and is the mid-tier industry leader in Gartner Peer Insights. AWS awarded the company their Rising ISV Star Award for 2022.
It has over 4,000 customers in 140 countries. Deployed in 42 different languages and used daily by over 100,000 system administrators. The software impacts the daily working lives of over 9 million end users.
Responsibilities:
- Develop the next generation of our leading product, a SaaS-based microservices solution architecture deployed in the AWS cloud.
- Develop advanced, enterprise-grade, high-performance, and scalable web applications according to the newest, latest guidelines and best practices.
- Continuously discover, evaluate, and implement new technologies to maximize development efficiency and quality.
- Collaborate closely with product and design teams to create innovative user interfaces and features.
Qualifications:
- 5+ years of programming experience as a Java developer.
- 3+ years experience in Spring framework and Microservices.
- Excellent architecture-level design and understanding of large-scale systems.
- SQL and NoSQL Databases experience and knowledge.
- Versed in software engineering principles and practices - Agile development.
- Spoken and written English
Advantage
- Experienced with Docker/Helm/Kubernetes technologies
- Experienced with Lambdas, RabbitMQ, SQS, Redis, Kinesis, Elastic Cache\Search Graphql, API GW, NLB, NodeJS, TypeScript
- BA/BSC in Computer Science, and/or equivalent
- Experience in React or Angular, JavaScript, HTML5, CSS 3, browser behavior, page life-cycle, and DOM events.
Apply now and will contact you within 24 hours:)
Start a new page of your career growth with us!
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Β· 10 views Β· 3 applications Β· 11d
User Acquisition Manager
Office Work Β· Poland, Ukraine Β· Product Β· 1 year of experience Β· Intermediate Ukrainian Product πΊπ¦Hi! Weβre Leaply β a fast-growing ecosystem of digital and physical products designed to help people build healthier habits and lead better lives. We launched in 2024 and have already seen explosive growth β 10x revenue in the past six months β with...Hi! Weβre Leaply β a fast-growing ecosystem of digital and physical products designed to help people build healthier habits and lead better lives. We launched in 2024 and have already seen explosive growth β 10x revenue in the past six months β with strong traction across the US, Europe, and beyond.
At Leaply, we challenge traditional career paths β we value ownership over job titles, and impact over process. We move fast, think big, and expect every team member to contribute beyond their scope.
Weβre looking for a sharp, data-driven User Acquisition Manager to take our growth engine to the next level. In this role, youβll own acquisition strategy, test new funnels, and work closely with product and creative teams to turn insights into real business results.
What youβll do:β Launch, manage, and scale Meta (Facebook & Instagram) campaigns across Tier 1 markets
β Track and optimize key metrics β CAC, LTV, ROI β and directly influence revenue growth
β Build and improve automated workflows for campaign management, creative testing, and reporting
β Collaborate closely with Creative, Growth, and Product teams
β Proactively suggest and test new hypotheses to push performance forward
Youβre a great fit if you:β Have 1+ years of experience in performance marketing, analytics, or top-tier audit/consulting (Big4/Big3)
β Think analytically and structurally, and know how to turn data into action
β Bring a test-and-learn mindset, move fast, and thrive in fast-moving teams
β Have B1+ English, comfortable working across English-speaking markets
β Have mix of creativity and logic β you can brainstorm a bold ad angle and calculate CAC within the same breath
Bonus points for:β Hands-on experience with Meta Ads, Google Ads, TikTok Ads
β Familiarity with tools like Tableau, Airtable, Amplitude, AppsFlyer
β Experience in Tier 1 markets: US, UK, Canada, Australia
β Comfortable using AI tools like ChatGPT or NotebookLM
β Prior experience in fast-growing B2C startups
What youβll get:β Competitive compensation
β Office in Warsaw or Kyiv, with perks (lunches, gym, health insurance)
β Full ownership of your performance area and a say in growth strategy
β Support from an experienced team with multiple successful exits
β Access to internal communities in marketing, product, and payments
β A meaningful mission β Leaply is about helping people live better lives, every day
Leaply is backed by SKELAR, a venture builder with over 10 successful B2C businesses in its portfolio. SKELAR provides access to the best payment infrastructure for our business model, along with financial and legal support in our target locations. They also organize internal clubs focused on professional development in marketing, development, and payments. With SKELAR, there's always someone to turn to for advice or assistance.
Beyond business, SKELAR supports the SKELAR Foundation, a charitable initiative created by employees to support the Ukrainian Armed Forces. Through this initiative, we create and fund large projects that help bring us closer to victory.
Join us in building the next big thing!
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Β· 38 views Β· 2 applications Β· 19d
Senior Social Media Manager
Office Work Β· Spain Β· Product Β· 5 years of experience Β· Upper-Intermediate Ukrainian Product πΊπ¦We are looking for a highly skilled and creative Senior Social Media Manager to develop and execute a strategic content plan for the CEOβs personal brand across multiple social media platforms, including X (Twitter), Instagram, LinkedIn, TikTok, and...We are looking for a highly skilled and creative Senior Social Media Manager to develop and execute a strategic content plan for the CEOβs personal brand across multiple social media platforms, including X (Twitter), Instagram, LinkedIn, TikTok, and YouTube Shorts.
The ideal candidate will have a strong understanding of platform-specific content, storytelling, and audience engagement while ensuring a unique and tailored approach to each channel.
Requirementsβ 5+ years of experience in social media management, with a focus on personal branding or executive communications.
β Proven track record of growing and managing high-profile personal or corporate social media accounts.
β Strong knowledge of content trends, platform algorithms, and best practices for X, Instagram, LinkedIn, TikTok, and YouTube Shorts.
β Video editing and post-production skills are a must (Adobe Premiere Pro, Final Cut Pro, CapCut, or similar tools).
β Independently generate creative content ideas that align with the CEOβs vision, industry trends, and audience preferences.
β Exceptional storytelling and content creation skills, with the ability to adapt messaging for different platforms.
β Experience in thought leadership positioning, crafting compelling narratives, and building executive presence online.
β Strong analytical mindset, with experience using social media analytics tools to measure and optimize content performance.
β Excellent communication skills.
β Experience working with C-level executives or high-profile individuals is a plus.
Responsibilitiesβ Develop and implement a strategic social media plan for the CEOβs personal brand, ensuring a strong and consistent presence across X, Instagram, LinkedIn, TikTok, and YouTube Shorts.
β Create, edit, and manage platform-specific content, including short-form videos, carousels, thought leadership posts, interactive stories, and engaging text posts.
β Handle video editing and post-production, ensuring high-quality content that aligns with the CEOβs tone and positioning.
β Stay up to date with industry trends, emerging formats, and platform algorithm changes to optimize content reach and engagement.
β Work closely with the CEO and other stakeholders to create authentic, thought-provoking, and engaging content that enhances credibility and visibility.
β Develop and maintain a content calendar, ensuring timely and consistent posting across platforms.
β Ability to work independently, proactively generating content ideas and executing them.
β Monitor, analyze, and report on content performance using analytics tools, continuously refining the strategy based on data-driven insights.
β Engage with the audience, responding to comments, messages, and interactions to foster community growth.
β Collaborate with the internal creative and marketing teams for cross-promotion opportunities and campaign alignment.Would be a plus
β Fluent in English, Spanish is a plus.
Work conditions
Immerse yourself in Crypto & Web3:
β Master cutting-edge technologies and become an expert in the most innovative industry.
Work with the Fintech of the Future:
β Develop your skills in digital finance and shape the global market.
Take Your Professionalism to the Next Level:
β Gain unique experience and be part of global transformations.
Drive Innovations:
β Influence the industry and contribute to groundbreaking solutions.
Join a Strong Team:
β Collaborate with top experts worldwide and grow alongside the best.
Work-Life Balance & Well-being:
β Modern equipment.
β Comfortable working conditions, and an inspiring environment to help you thrive.
β 30 calendar days of paid leave.
β Additional days off for national holidays.
β Health insurance. -
Β· 22 views Β· 5 applications Β· 18d
Middle-SEO (E-commerce)
Worldwide Β· 2 years of experience Β· IntermediateWe are looking for a Middle SEO specialist. Projects: E-commerce (Magento), 2-3 WP, and AI startup Requirements: Experience in SEO from 2 years Knowledge of basic SEO tools and optimization techniques Ability to analyze results and make adjustments to...We are looking for a Middle SEO specialist. Projects: E-commerce (Magento), 2-3 WP, and AI startup
Requirements:- Experience in SEO from 2 years
- Knowledge of basic SEO tools and optimization techniques
- Ability to analyze results and make adjustments to improve performance
- Confident knowledge of Ukrainian and English (keyword selection, semantics, topic selection, etc. )
- Work with Google Search console
- Work with Netpeak spider and Screaming frog (understanding of errors)
- Off-page and On-page SEO
- HTML/CSS
- WP and Magento CMS
- E-commerce
Responsibilities:
- Development and implementation of SEO strategy to improve website rankings in search engines
- Optimization of content and technical aspects of the website to improve SEO performance
- Monitoring and analysis of SEO strategies effectiveness
- Collaboration with copywriters and web developers
Work location:
- remote/office or combined (very flexible)
If you have experience in SEO, have excellent knowledge of optimization tools and are ready for interesting challenges in the e-commerce, AI, we are waiting for your resume!
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Β· 7 views Β· 0 applications Β· 8h
RNG Technical Support Engineer (L2)
Full Remote Β· EU Β· Product Β· 1 year of experience Β· Intermediate Ukrainian Product πΊπ¦ARRISE is a leading game developer providing player-favourites to the most successful global brands in the iGaming industry. Powering up new possibilities of play through one single API, ARRISE offers a multi-product portfolio of award-winning slots,...ARRISE is a leading game developer providing player-favourites to the most successful global brands in the iGaming industry.
Powering up new possibilities of play through one single API, ARRISE offers a multi-product portfolio of award-winning slots, live casino, bingo, virtual sports, sportsbook and more, available in all major regulated markets, languages and currencies.
Driven by a persistence to craft immersive experiences and responsible thrills, ARRISE's global team consistently deliver best-in-class services with a dedication to create games that players love time and time again.
RNG Technical Support Engineer is primarily responsible for providing excellent customer service and technical assistance to Operators and Account Managers. They troubleshoot and resolve technical issues related to the Product issues (bugs, reports issues, game issues, etc.). The primary goal of the Technical Support Engineer is to ensure customer satisfaction and minimize downtime by providing effective solutions. RNG Technical Support Engineer reports to the Support Shift Lead during the immediate shift and Support Team Lead directly.
Primary responsibilities:
- Respond to customer inquiries and support requests promptly and professionally.
- Identify, troubleshoot, and resolve technical issues faced by Operators or their clients.
- Provide step-by-step guidance and instructions to customers to resolve technical problems.
- Collaborate with cross-functional teams, such as developers or product managers, to escalate and resolve complex technical issues.
- Document and track customer interactions, including issues, resolutions, and follow-up actions, using a ticketing system or CRM software.
- Conduct research and gather information to provide accurate and up-to-date solutions to customers.
- Keep up to date with the latest trends, technologies, and updates related to the supported products or services.
- Assist in product testing, bug tracking, and providing feedback to the development team.
- Help Support peers with day-to-day tasks and professional development by sharing knowledge.
RNG Technical Support Engineer also performs other duties as they deem necessary in the execution of their duties or duties as delegated by the Support Manager, Head of Support, or the Employer.
Proficiency requirements:
- Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent work experience).
- Proven experience in technical support, customer service, or a related role.
- Strong problem-solving and analytical skills with the ability to diagnose and resolve technical issues.
- Excellent communication skills, both verbal and written, with the ability to explain technical concepts to non-technical individuals.
- Proficiency in using ticketing systems, CRM software, and other support tools.
- Familiarity with hardware, software, operating systems, and networking concepts.
- Basic programming or scripting knowledge is a plus.
- Ability to work independently and as part of a team in a fast-paced environment.
- Strong time management and organizational skills with the ability to prioritize tasks effectively.
- Customer-oriented mindset with a focus on providing exceptional service and satisfaction.
- English level Intermediate or higher
- Ukrainian language proficiency
Hard skills
Monitoring skills:
- Familiarity with monitoring tools such as Grafana, Kibana, Zabbix, Prometheus, and Icinga is essential. It is critical to understand how these tools work and how to configure them to monitor various aspects of IT systems.
- Would be a plus to know key performance indicators (KPIs) and metrics for various IT systems (e.g., servers, databases, applications, networks). Understanding how to set thresholds and alerts for these metrics is necessary to monitor the health and performance of IT systems.
- Proficiency in log analysis using tools such as ELK (Elasticsearch, Logstash, Kibana), Graylog, or Splunk is valuable. Searching, filtering, and analysing log data to identify issues and trends is crucial for effective monitoring.
- Basic knowledge of incident management processes and tools such as ITIL, Jira, or ServiceNow is important. Understanding how to handle incidents, including incident identification, prioritization, escalation, and resolution, is crucial to ensure timely responses to issues.
Database skills:
- Proficiency in working with RDBMS such as Oracle, MySQL, PostgreSQL, Microsoft SQL Server, or SQLite. Understanding concepts like data modeling, tables, SQL querying, transactions, and indexing is essential.
- A strong understanding of SQL is crucial for working with relational databases. Proficiency in writing SQL queries, creating and modifying database schemas, and performing data manipulation operations (e.g., SELECT, INSERT, UPDATE, DELETE) is necessary.
- Would be a plus to know NoSQL Databases: Familiarity with NoSQL databases like MongoDB, Redis, or Elasticsearch. Understanding the different data models (e.g., document-oriented, key-value, columnar) and how to interact with these databases using their respective APIs or query languages.
- Basic knowledge of database security principles and best practices, including securing database access, encrypting sensitive data, implementing user roles and permissions, and auditing database activity.
- Understanding data governance principles, data quality management, and compliance requirements (e.g., GDPR, HIPAA) to ensure data integrity, privacy, and regulatory compliance.
API skills:
- Understanding the principles of good API design is essential. Skills in designing RESTful APIs, including defining resource endpoints, HTTP methods, request/response formats (e.g., JSON, XML).
- Knowledge of API security practices, including authentication mechanisms like OAuth 2.0 or JSON Web Tokens (JWT), securing API endpoints using SSL/TLS, handling authorization and access control, and preventing common security vulnerabilities (e.g., cross-site scripting, injection attacks).
- Skills in testing APIs to ensure their functionality, reliability, and performance. Proficiency in using tools like Postman, and Newman, validating responses, and handling edge cases.
Network skills:
- Understanding network topologies, protocols, and components is essential for designing scalable, secure, and efficient networks. This includes knowledge of concepts like VLANs, subnets, routing, and network segmentation.
- Familiarity with network protocols such as TCP/IP, DNS, DHCP, SNMP, ICMP, and routing protocols (e.g., OSPF, BGP) is crucial. Understanding how these protocols function and interact enables effective network troubleshooting and optimization.
- Proficiency in configuring network devices like routers, switches, firewalls, and access points is important. This includes setting up IP addressing, configuring VLANs, access control lists (ACLs), and implementing security measures.
- The ability to identify and resolve network issues is critical. Skills in packet analysis using tools like Wireshark, knowledge of common network problems, and understanding of network diagnostic tools like ping, traceroute, and netstat are valuable.
- Knowledge of network security principles and practices is vital to protect networks from unauthorized access, threats, and vulnerabilities. This includes concepts like firewall configuration, VPNs, intrusion detection systems (IDS), and secure network design.
Company offers:
- Fully remote work or work in a friendly team at modern office.
- Unlimited coffee, snacks and fruits.
- Health insurance.
- Free English language training.
- Gym membership.
- Real Agile.
- Competitive salary level.
About ARRISE
ARRISE is one of the fastest growing platform providers. Our passion for premium product is unrivalled and we strive to create only the most engaging and evocative best experiences.
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ARRISEβs employs extensive expertise to ensure that each high-quality product developed in our studios represents our mantra of innovation and dedication.
We are continuously launching new and exhilarating projects. This comes from heavy investment into research, development and our people, providing you with all the support you need.
Your success is our success! -
Β· 79 views Β· 11 applications Β· 8d
Strong Middle AI Engineer (Agents, Quant) in Machine Learning Team
Full Remote Β· Countries of Europe or Ukraine Β· Product Β· 2 years of experience Β· IntermediateYour expertise: High personal interest and self-development in AI Experience with AI agents in Production Experience with Data Science activities Will definitely be a plus: Lead personal pet AI projects or participate in AI startups High interest and...Your expertise:
- High personal interest and self-development in AI
- Experience with AI agents in Production
- Experience with Data Science activities
Will definitely be a plus:
- Lead personal pet AI projects or participate in AI startups
- High interest and experience in Quantitative Analysis
- High interest and experience in Finance and Economics
- Experience with advanced multi-agent systems
- Experience with Generative AI β complex prompt engineering, RAG, LLM finetuning
- Experience in evaluating the quality of Generative AI and Agentic AI services
- Experience with documenting solution architecture and experiment reports
- Experience with Research & Development projects or scientific research
Whatβs in it for you?
- Opportunity to deal with top-notch technologies and approaches in a world-leader product company with millions of customers
- Opportunity to make a difference for online privacy, freedom of speech, and net neutrality
- Decent market rate compensation depending on experience and skills
- Developed corporate culture: no micromanagement, culture based on principles of truth, trust, and transparency
- Support of personal and professional development
- coverage of costs of external trainings, conferences, professional literature
- support of experienced colleagues
- in-house events and trainings
- regular knowledge sharing in teams
- English classes and speaking clubs
- Life-balance support
- 25 working days of vacation
- 5 days of paid sick leave per year without providing a medical certificate (no limitation on sick leaves with medical confirmation)
- generous maternity leave program
- Professionally strong environment, friendly and open atmosphere, ability to influence the product development and recognition for it
You will be involved into:
- Perform research on Generative AI and Agentic AI solutions
- Develop new AI solutions and participate in the architecture definition
- Support and upgrade current AI solutions used in Production
- Analyze data, design data collection, and assess the quality of the AI services
About the company and project:
ZONE3000 is proud to represent its partnership with Namecheap (www.namecheap.com). Namecheap was founded in 2000 on the idea that all people deserve value-priced domains delivered through stellar service. Today, Namecheap is a leading ICANN-accredited domain name registrar and web hosting company with over 16 million customers and 19 million domains under management β and weβre just getting started.
Our culture is built on the values that we live every day: the way we work, the way we collaborate with our global network of colleagues and the way we relentlessly innovate solutions that meet the emerging needs of our customers.
Namecheap has been on the market for 20+ years and is the 2nd largest domain registry in the world. We are the Namecheap Machine Learning Team.
The team prototypes and develops innovative systems with AI and Machine Learning. At the moment, there are more than 10 Production systems in the areas of Emails, Payments, Customer Service, and Analytics. Some of them have proven quality at the level of global market leaders.
The team provides all the conditions for active professional growth. The culture combines the best from enterprises and startups: a high level of professionalism, truly innovative technologies, friendliness, and stability.
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Β· 28 views Β· 2 applications Β· 29d
Lead generation manager
Office Work Β· Ukraine (Ivano-Frankivsk, Lviv) Β· Upper-IntermediateAbout company: Appexoft is Software Development Company that provides a full range of top-quality IT services. Our mission is to develop first-class applications and Websites to provide our clients with the best solutions for maximizing their profits and...About company:
Appexoft is Software Development Company that provides a full range of top-quality IT services. Our mission is to develop first-class applications and Websites to provide our clients with the best solutions for maximizing their profits and converting their ideas into reality.
Requirements:
- Upper intermediate level of English both, spoken and written;
- Understanding of basic IT technologies;
- Excellent presentation skills;
- Analytical mind;
- Result-oriented person with high level of self-organization.
We offer:
- Competitive salaries.
- Interesting projects.
- Delicious coffee biscuits and tea for your good mood.
- Friendly team of professionals.
- Comfortable working environment.
- Opportunity for career growth.
Duties:
- Daily search for potential customers;
- Formation and support of the client base;
- Monitor sales trends, market trends, competitors and relevant customers;
- Generation of ideas on development and distribution of our product;
- Regular reporting and analysis.
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Β· 41 views Β· 3 applications Β· 3d
VIP Support Manager
Full Remote Β· Ukraine Β· Product Β· 2 years of experience Β· IntermediateAt Kombine Tech, we're all about creating an ecosystem that thrives on innovation and teamwork. We're working with the iGaming industry, driving both B2B and B2C projects to success. Our secret? Ambitious and proactive teams that combine their talents...At Kombine Tech, we're all about creating an ecosystem that thrives on innovation and teamwork.
We're working with the iGaming industry, driving both B2B and B2C projects to success.
Our secret? Ambitious and proactive teams that combine their talents with our internal expertise to reach extraordinary goals.
We're on the lookout for a dynamic VIP Support Manager to join our ever-growing team. If you're passionate, motivated, and ready to make a difference, we want to hear from you!
What Weβre Looking For:
- Fluent English speaker (Advanced level);
- Upper-intermediate French or German is a significant plus;
- Experience in the iGaming niche;
- Experience working with VIP clients (chats/calls);
- Knowledge of the Canadian Market or Tier 1 is a plus;
- Ready to communicate with VIPs over the phone.
What Youβll Be Doing:
- Communicating with VIP players through chats and calls;
- Getting to know our key VIP players and understanding their needs;
- Building strong relationships that last;
- Keeping VIP users in the loop about cool promotions and offers;
- Sharing valuable feedback and ideas with the team.
Why You'll Love Working With Us:
- Work from anywhere (yes, weβre all about remote work);
- Working shifts between 07:00-19:00 and 19:00-07:00, on a 2 days on, 2 days off basis;
- Competitive salary in USD;
- Top-notch equipment provided for your job;
- No micromanagement β we trust you to do your best;
- Opportunities for fast-tracked career growth;
Be part of one of the most exciting industries out there!
If youβre excited to take on new challenges and be a part of a vibrant team, we canβt wait to meet you. Apply now and let's build something amazing together!
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