Jobs at Djinni

We are the creators of a new fintech era!
Our mission is to revolutionize the world by making blockchain technology accessible to everyone in everyday life. WhiteBIT is a global team of more than 1,200 professionals united by a shared vision of shaping the Web3 future.
We are building our own blockchain ecosystem, ensuring maximum transparency and security for over 8 million users worldwide. Our cutting-edge solutions, rapid adaptation to market challenges, and technological excellence set us apart from traditional companies.
Our official partners include the National Football Team of Ukraine, FC Barcelona, Lifecell, FACEIT, and VISA.

The future of Web3 starts with you — join us as a CPA Account Manager!

Requirements:

Experience & language:
- 2+ years of experience in similar roles (in-app traffic management, mobile performance marketing, UA, affiliate/in-app partner management).
- English level B2 or higher — for communication with partners, reporting, and negotiations.

In-app traffic & advertising cycle:
- Understanding of in-app traffic.
- Understanding of the full cycle of in-app advertising: from media buying to post-install events.
- Knowledge of main in-app traffic sources: SDK networks, DSPs, arbitrage teams, media buying agencies, in-app publishers.

Analytics & traffic quality evaluation:
- Ability to analyze and evaluate traffic quality using key metrics: CTR, CR, Retention, ROMI, LTV, fraud indicators.
- Experience with mobile attribution.
- Confident use of Adjust and AppsFlyer.

Attribution mechanics:
- Understanding of IDFA/GAID, SKAdNetwork, fingerprinting, probabilistic matching.
- Anti-fraud skills.
- Ability to analyze fraud metrics: click spamming, click injection, bot traffic, anomalous behavior.
- Experience working with MMP anti-fraud dashboards (Protect360, Adjust Fraud Suite).
- Ability to run weekly/monthly reconciliations, request partner reports, and compare MMP data with partner reporting.

Partner acquisition & onboarding:
- Skills in sourcing new in-app traffic providers: publishers, networks, arbitrage teams, thematic communities, partner catalogs.
- Ability to conduct initial partner checks: cases, volumes, GEOs, quality, tracking setup.
- Negotiation skills: terms, KPIs, test volumes, payment format (CPA/RevShare).
- Understanding of technical requirements for partners (MMP setup, postbacks, event mapping).

Contacts & market knowledge:
- Existing network of partners or personal contacts among in-app traffic suppliers is a strong advantage.
- Understanding of the market: GEO coverage and formats of different networks/publishers, specifics of individual suppliers.

Data work:
- Strong Excel/Google Sheets skills: pivot tables, working with large datasets.
- Ability to interpret data and draw actionable conclusions.

Responsibilities:

Analytics & tracking:
- Create tracking links and postbacks.
- Analyze installs, events, cohorts, and advertising channels.
- Monitor metric deviations and identify root causes.

Attribution & anti-fraud:
- Apply knowledge of attribution mechanics (IDFA/GAID, SKAdNetwork, fingerprinting, probabilistic matching).
- Analyze fraud metrics: click spamming, click injection, bot traffic, anomalous behavior.
- Work with MMP anti-fraud dashboards (Protect360, Adjust Fraud Suite).
- Run weekly/monthly reconciliations, request and verify partner reports, compare MMP data with partner reporting.

Partner management:
- Search for and onboard new partners: publishers, SDK networks, DSPs, media buying agencies, arbitrage teams.
- Perform initial partner validation (cases, volumes, GEOs, quality, tracking).
- Negotiate terms, KPIs, test volumes, payment structures.
- Ensure correct setup for partners: MMP integration, postbacks, event mapping.

Data & reporting:
- Work confidently with large datasets in Excel/Google Sheets.
- Interpret data and prepare insights for optimization and decision-making.

Working conditions:
 

Immerse yourself in Crypto & Web3:
- Master cutting-edge technologies and become an expert in the most innovative industry.
Work with the Fintech of the Future:
- Develop your skills in digital finance and shape the global market.
Take Your Professionalism to the Next Level:
- Gain unique experience and be part of global transformations.
Drive Innovations:
- Influence the industry and contribute to groundbreaking solutions.
Join a Strong Team:
- Collaborate with top experts worldwide and grow alongside the best.

Work-Life Balance & Well-being:
- Modern equipment.
- Comfortable working conditions, and an inspiring environment to help you thrive.
- 24 calendar days of paid leave.
- Additional days off for national holidays.

With us, you’ll dive into the world of unique blockchain technologies, reshape the crypto landscape, and become an innovator in your field. If you’re ready to take on challenges and join our dynamic team, apply now and start a new chapter in your career!
Let’s Build the Future Together!

About the Role
We are looking for an experienced and data-driven Head of CRM to lead our customer retention strategy, lifecycle marketing initiatives, and CRM operations. This role is responsible for developing and executing CRM strategies that drive customer engagement, retention, loyalty, and lifetime value across multiple communication channels.
As a Head of CRM, you will own the CRM roadmap, manage a team of CRM specialists, collaborate closely with Product, BI, Marketing, VIP, and Creative teams, and continuously optimize customer journeys through segmentation, personalization, automation, and testing.
This is a high-impact leadership role offering the opportunity to shape CRM strategy, build scalable retention programs, and directly influence business growth.
Responsibilities
CRM Strategy & Leadership
 

• Develop and execute the overall CRM and customer retention strategy aligned with business objectives.
• Own customer lifecycle management across all stages: onboarding, activation, retention, reactivation, and loyalty.
• Define CRM KPIs, monitor performance, and drive continuous improvement initiatives.
• Build and manage the CRM roadmap, prioritizing projects based on business impact.
• Lead, mentor, and develop the CRM team, establishing best practices and operational excellence.

Campaign Management & Automation
 

• Oversee planning, execution, and optimization of CRM campaigns across Email, SMS, Push Notifications, In-App Messaging, Onsite Communications, and other channels.
• Ensure effective campaign delivery through CRM automation platforms.
• Drive personalization initiatives based on customer behavior, segmentation, and predictive insights.
• Establish and optimize automated customer journeys and trigger-based communications.

Analytics & Optimization
 

• Analyze CRM performance and customer behavior to identify growth opportunities.
• Develop segmentation strategies to maximize engagement and retention.
• Lead A/B testing initiatives across communications, offers, customer journeys, and promotional mechanics.
• Monitor customer engagement metrics, churn rates, retention, conversion, and lifetime value.
• Collaborate with BI and Data teams to improve reporting frameworks and customer insights.

Cross-Functional Collaboration

• Work closely with Product, Marketing, VIP, BI, Operations, and Creative teams to deliver integrated customer experiences.
• Guide Creative and Content teams on CRM best practices, messaging frameworks, and campaign optimization.
• Partner with Product teams to implement retention features and loyalty initiatives.

Deliverability & Compliance
 

• Monitor email deliverability, domain reputation, and communication performance.
• Ensure compliance with communication regulations and customer consent management.
• Oversee subscription and unsubscription processes to maintain healthy communication databases.

Requirements
 

• 3+ years of CRM experience, including at least 1 year in a leadership or senior CRM role.
• Proven experience developing and executing CRM and retention strategies.
• Strong expertise with CRM and marketing automation platforms (Customer.io, Optimove, Хtremepush, FastTrack, Salesforce Marketing Cloud, Braze, or similar).
• Strong analytical skills with hands-on experience in customer segmentation and performance analysis.
• Advanced Excel/Google Sheets skills; SQL knowledge is a strong advantage.
• Experience managing A/B testing programs and data-driven optimization initiatives.
• Understanding of customer lifecycle marketing, retention, loyalty programs, and behavioral segmentation.
• Experience working with email deliverability and communication best practices.
• Excellent project management and stakeholder management skills.
• Strong leadership, mentoring, and team development capabilities.
• iGaming experience is highly preferred.

Nice to Have
 

• Experience managing CRM teams in fast-growing environments.
• Knowledge of HTML/CSS for email development.
• Experience with predictive modeling, customer scoring, and advanced personalization.
• Understanding of responsible gaming and regulatory requirements within iGaming.

What You'll Get
 

• Flexible working hours that fit your natural rhythm: 08:00–17:00, 09:00–18:00, or 10:00–19:00.
• 17 working days of paid vacation (available after 6 months).
• Salary in USD.
• Significant ownership and influence on customer retention strategy.
• Opportunity to build and scale CRM processes and team.
• Collaboration with experienced professionals across Product, Marketing, BI, and Operations.
• Access to advanced CRM and marketing technology stack.
• Continuous professional development and leadership growth opportunities.
• Clear structure, transparent feedback, and measurable goals.
• Fun corporate activities and team events.

Key Requirements
 

• Experience: 6 months in Performance Marketing.
• DSP Expertise: Deep hands-on experience with Ad Networks and DSPs (e.g., Ubidex, Kayzen, BidSwitch, etc.).
• Retargeting Specialist: Proven ability to build and scale marketing retention campaigns for consumer products will be plus.
• Technical Proficiency: Deep understanding of attribution models (Post-view vs. Click) and conversion deduplication.
• Technical setup skills: working with pixels, postbacks, and user cookies.
• Familiarity with tracking tools (AppsFlyer/Adjust) and analytics (Tableau, Jira).
• Analytical Mindset: Expert-level command of CTR, CR, CPA metrics.
• Creative Management: Experience briefing design teams for video creatives and conducting rigorous A/B testing.

Your Responsibilities

• Campaign Management: Launch, manage, and scale high-budget retargeting and performance campaigns within various DSPs.
• Optimization: Continuously analyze campaign performance by GEO and placement, identify issues, and implement solutions rapidly.
• Inventory Control: Maintain and optimize Whitelists and Blacklists of publishers and domains.
• Technical Integration: Handle complex pixel integrations and postback configurations to ensure data accuracy.
• Creative Strategy: Analyze creative performance data to provide data-driven briefs for the video production team.
• Reporting: Deliver regular, detailed reports on campaign efficiency and user journey segmentation.

Benefits:
☘️ An exciting and challenging job in a fast-growing holding, the opportunity to be part of a multicultural team of top professionals in Development, Architecture, Management, Operations, Marketing, Legal, Finance, and more;
🤝🏻 Great working atmosphere with passionate experts and leaders, sharing a friendly culture and a success-driven mindset is guaranteed.
📍 Beautiful offices in Warsaw, Limassol, Kyiv, Almaty, Yerevan, work remotely or on-site with comfort, and enjoy the opportunity to build a network of connections with professionals day by day.
🧑🏻‍💻 Modern corporate equipment based on macOS or Windows, and additional equipment is provided;
🏖 Paid vacations, sick leave, personal event days, days off;
👨🏻‍⚕️ Corporate health insurance program for your well-being;
💵 Referral program: enjoy cooperation with your colleagues and get a bonus.
📚 Educational programs: regular internal training sessions, compensation for external education, attendance of specialized global conferences;
🎯 Rewards program for mentoring and coaching colleagues;
🗣 Free internal English courses;
🧘 Yoga classes to help you stay active and energized;
🦄 Multiple internal activities: online platform for employees with quests, gamification, presents and news, clubs for movie and book lovers, board games, cozy evenings, special office days dedicated to holidays;
🎳 Company events, team buildings.

For our partner we are looking for Head of CRM (Retention)

🌍Location: Remote / Flexible
🌐Domain: iGaming • Online Casino • Sports Betting • Multi-Brand Expansion

About the Company

We are a fast-growing iGaming operator successfully running our flagship online casino & sportsbook brand. With strong performance, ambitious expansion goals, and an upcoming transition to a multi-brand ecosystem, we are now strengthening our retention and customer lifecycle function.

We are looking for a Head of CRM (Retention) who will build, scale, and lead our CRM strategy across all existing and future brands — ensuring high engagement, strong player loyalty, optimized LTV, and sustainable revenue growth.

This is a strategic and hands-on leadership role for an expert who knows how to design and manage high-performing retention systems across GEOs.

💠Role Overview

The Head of CRM will own the full CRM & retention strategy: lifecycle automation, segmentation, player activation & reactivation, bonus mechanics, churn prevention, and communications (email/SMS/push/in-app).

You will lead a team (CRM managers, content/communications) and align closely with product, data, VIP, and marketing teams to execute a strong retention engine supporting multi-brand scaling.

☑️Key Responsibilities

Strategic Leadership

• Build and execute the global CRM & retention strategy for casino & sportsbook.
• Develop a unified retention framework to support multi-brand expansion.
• Drive player lifecycle optimization: onboarding, engagement, churn reduction, reactivation.
• Own CRM roadmap, planning, budgeting, and performance KPIs.

Customer Journey & Segmentation

• Develop advanced segmentation models based on behavior, value, risk profiles, and product preferences.
• Design automated lifecycle flows for Casino and Sports betting customers.
• Build and optimize multi-channel communication journeys (email, SMS, push, in-app, onsite).

Retention Campaigns & Promotions

• Create and manage retention campaigns: weekly promos, tournaments, missions, sports events campaigns.
• Collaborate with Product on bonus mechanics, reward systems, and gamification.
• Manage campaign A/B testing, experimentation frameworks, and personalization.

Data & Performance Management

• Own CRM analytics: LTV, churn rate, retention cohorts, NGR uplift, ROAS of retention campaigns.
• Work closely with BI/Data teams to build dashboards and reporting for all brands.
• Ensure accurate tracking, attribution, and customer insights across CRM touchpoints.

Team Leadership & Cross-Functional Collaboration

• Lead, mentor, and grow the CRM/Retention team.
• Collaborate tightly with Product, VIP, Marketing, Support, Risk & Fraud, and Payments.
• Align retention strategy with acquisition, VIP strategy, sportsbook schedule, and brand plans.

Technology & Tools

• Manage CRM platforms (e.g., Customer.io, Optimove, Smartico, BetConstruct/SoftSwiss CRM modules, etc.)
• Drive automation, efficiency, and scaling of workflows.
• Oversee deliverability, domain warm-up, technical CRM hygiene, and integration quality.

• Participate in platform migration or implementation during multi-brand expansion.

   

Requirements

Experience & Expertise

• 4+ years in CRM / Retention in iGaming (casino + sportsbook) — must.
• Experience leading CRM teams or heading CRM/Retention in a mid-large operator.
• Proven success building retention strategies for multi-GEO operations.
• Strong understanding of bonus mechanics, wagering systems, segmentation, gamification.
• Hands-on with CRM automation, lifecycle flows, and campaign execution.

Technical Skills

• CRM tools: Customer.io / Optimove / Braze / Smartico or similar.
• Experience with HTML email templates (basic edits).
• Understanding of domain warm-up, deliverability, and email infrastructure is a plus.
• Strong analytical mindset: cohort analysis, ROI, LTV, retention KPIs.

Soft Skills

• Leadership and team management.
• Strategic thinking with hands-on execution capability.
• Data-driven mindset and continuous optimization approach.

• Excellent communication and cross-functional collaboration skills.

   

✨Offer

• Work in a rapidly growing iGaming company with plans to become a multi-brand operator.
• Full ownership of CRM & retention strategy.
• Competitive compensation package and bonuses.
• Flexible schedule, remote opportunities.
• Professional development budget (courses, conferences).
• Opportunity to build a strong CRM team and influence product direction.
• Fast decision-making environment with no bureaucracy.

Ми шукаємо сильного Marketing Team Lead, який зможе поєднувати стратегічне бачення, аналітичний підхід та ефективне управління командою. Якщо ти вмієш працювати з даними, знаходити точки росту, приймати рішення на основі метрик та допомагати команді досягати амбітних результатів — будемо раді познайомитися.

Що для нас важливо
• Досвід управління командою та розвитку співробітників.
• Розвинені аналітичні навички та вміння працювати з великим обсягом даних.
• Розуміння performance-маркетингу (Meta Ads, Google Ads) на рівні постановки задач, контролю виконання та оцінки результатів.
• Досвід роботи з маркетинговими воронками та ключовими бізнес-метриками.
• Вміння аргументовано відстоювати свою позицію, спираючись на дані та показники.
• Системне мислення, увага до деталей та здатність бачити загальну картину.
• Проактивність, ініціативність та орієнтація на результат.
• Навички пріоритизації задач та управління кількома проєктами одночасно.

Чим ти будеш займатися
• Координувати роботу команди performance-маркетингу та забезпечувати досягнення поставлених цілей.
• Контролювати ефективність рекламних кампаній та забезпечувати виконання KPI.
• Аналізувати результати кампаній, поведінку користувачів та активність конкурентів.
• Шукати точки росту та ініціювати зміни для покращення бізнес-показників.
• Покращувати конверсії на ключових етапах маркетингової воронки.
• Тестувати та масштабувати маркетингові гіпотези.
• Брати участь у плануванні маркетингової стратегії та розподілі ресурсів.
• Впроваджувати процеси, які підвищують ефективність команди та якість прийняття рішень.
• Розвивати команду через регулярний фідбек, менторинг та підтримку професійного зростання.

Ми пропонуємо
• Команду професіоналів, відкриту до змін та розвитку.
• Конкурентну винагороду та прозору систему мотивації.
• Гнучкий формат роботи.
• Професійний розвиток, навчання та підтримку кар'єрного зростання.

Role Summary

We are looking for a Junior E-commerce Project Manager to support the delivery of Shopify design and development projects for international clients. This is an entry-level role ideal for someone who is organized, detail-oriented, and interested in building a career in e-commerce and digital project management.

You will work closely with designers, developers, and senior project managers, gaining hands-on experience while learning how to deliver projects on time, within scope, and aligned with client expectations.

Key Responsibilities

• Project Ownership: Support and gradually take full ownership of Shopify design and development projects as you master the agency’s workflow.
• Client Relations: Start by shadowing client calls and managing daily updates, eventually growing into the primary point of contact for a portfolio of international brands.
• Team Coordination: Support coordination between design, development, and QA teams to help keep everyone aligned.
• Quality Assurance: Support QA by reviewing features from a “client perspective” before delivery.
• Documentation: Prepare and maintain project briefs, timelines, and status updates.
• Progress Tracking: Monitor project timelines and hours (Toggl), proactively flagging any obvious deviations or delays to senior team members for support.
• Continuous Learning: Deep-dive into the Shopify ecosystem with our mentorship, mastering the platform’s admin settings, logic, and latest e-commerce trends.

Required Skills & Qualifications

• Experience: 0–2 years in project coordination, account management, or a digital agency environment.
• Communication: Good written and verbal English skills (B2 level). You can explain "the why" behind a technical decision to a non-technical client.
• Adaptability: A "figure-it-out" mindset. You’re comfortable navigating a an agency environment.
• E-commerce Interest: A basic understanding of the e-commerce landscape and/or the Shopify ecosystem.
• Organization: Strong time management skills with a high level of attention to detail.

Would be a plus (but not a deal-breaker):

• Experience working with Shopify (admin, themes, or apps)
• Previous experience with an e-commerce platform (Shopify, Magento, or WooCommerce).
• Basic understanding of SEO or Conversion Rate Optimization (CRO).

The Tech Stack (Tools We Use)

• The Foundation: Shopify (Admin, Apps, and Ecosystem).
• Organization: Jira for task tracking. Toggl for time tracking.
• Communication: Slack (internal) and Zoom/Google Meet (client-facing).
• Design & Docs: Figma (viewing/commenting) and Confluence/Notion/Google Workspace.

What We Offer

• Work-Life Balance: 40-hour work week with a flexible start window (8:00 – 10:00 AM).
• Time Off: 20 working days of paid vacation and 12 paid sick days per year after successful completion of the probation period, provided on a pro-rata basis, plus all public holidays.
• Flexibility: Remote with the option to work from our headquarter in Zaporizhzhia.
• Training: A structured path to becoming a Shopify Expert with hands-on mentorship.
• International Impact: Work directly with brands from the US, Europe, and beyond.

Company Culture

We are a Shopify-focused agency working with international clients across different industries. Our environment is collaborative, practical, and delivery-oriented.

We value:

• Clear communication over hierarchy
• Ownership and accountability
• Continuous learning and improvement
• A balance between structure and flexibility

You’ll be supported by experienced team members while we expect you to grow, take ownership, and expand your responsibilities over time.

Reply.io is a fast-growing SaaS company helping businesses automate and scale their sales outreach.
 
We’re looking for a Junior LinkedIn SMM to help us grow and engage our audience on LinkedIn. If you have a passion for content, a growth mindset, and want to work in the fast-paced world of B2B SaaS — let’s talk!
 
You’ll be working closely with the marketing, sales, and growth teams to build our LinkedIn presence, create engaging posts, and experiment with new content formats. This is a great opportunity for someone who’s early in their marketing journey but eager to learn, execute fast, and make a real impact.
 
🎯 What you’ll do:
 

• Manage LinkedIn accounts for the company and team members
• Create engaging LinkedIn content (both visuals and text)
• Engage with followers in the comments and build relationships
• Partner with growth, marketing, and sales teams to align content with business goals
• Follow industry sales leaders and influencers to learn more about B2B sales, sales tech, and sales development
• Take a proactive approach to setting up processes and collaborating with stakeholders
• Report on performance against KPIs and drive initiatives to improve them

🧩 Requirements:
 

• 0.5–1 year of experience in marketing, sales, SDR, or SMM role
• Upper-intermediate or fluent English (written and spoken)
• Ability to use Canva or Figma to create designs
• High ambitions, hunger to learn, and curiosity to test new tools, approaches, and tactics
• A doer mindset — you execute fast and well
• Analytical thinking and attention to detail
• Professional, reliable, punctual, and polite communication style

🚀 Will be a plus:
 

• Experience creating and growing an audience from scratch
• You’ve tried ChatGPT and know how to get value from it
• B2B sales or sales development experience
• Interest in SaaS, sales, or technology
• Startup mindset — proactive, flexible, self-driven

🎁 What we offer:
 

• Opportunity to work with LinkedIn content in a fast-growing SaaS company
• Freedom to be creative and test new ideas
• Hands-on experience with AI tools to automate and improve marketing efforts
• A long-term role with opportunities for growth and skill development
• Remote work with optional co-working coverage
• A friendly team with zero micromanagement and strong support
• 15 paid vacation days, 🇺🇦 national holidays & ~10 days of Christmas vacation
• Sick leaves without limitations
• Access to internal training, literature, and knowledge sessions. 

If you’re excited about LinkedIn, content, and growth — we’d love to hear from you!

Мрія — освітня екосистема для учнів, батьків/опікунів і вчителів, що надихає вчитися та допомагає знайти себе в сучасному світі. Це ініціатива Президента України, яку реалізують Мінцифри та МОН за підтримки Програми EGAP, що виконується Фондом Східна Європа коштом Швейцарії.

Шукаємо DevOps Engineer, який/яка допоможе забезпечувати стабільну та безперебійну роботу Мрії, розвиваючи й оптимізуючи інфраструктуру, що щодня підтримує освітній процес мільйонів українців.

Наша команда шукає людину, яка:

• Має від 1 року досвіду роботи у сфері DevOps або системного адміністрування

• Має глибокі знання Kubernetes (on-premise) та досвід роботи з Docker, Helm, ArgoCD

• Впевнено володіє інструментами CI/CD, зокрема GitLab CI

• Має досвід роботи з базами даних PostgreSQL, MSSQL та Redis

• Знає системи моніторингу та логування (Prometheus Stack, ELK Stack)

• Має досвід роботи з Infrastructure as Code (Terraform, Ansible)

• Впевнено працює з Linux-системами

• Володіє технічною англійською на рівні читання документації

• Готова працювати в офісі 

• Має вищу освіту

Буде перевагою:

• Досвід роботи з NoSQL-рішеннями (ScyllaDB)

• Досвід роботи з S3-сумісними сховищами (MinIO, Ceph)

Чим ви будете займатися:

• Налаштовувати, підтримувати та масштабувати Kubernetes-кластери on-premise

• Розвивати системи моніторингу та алертингу на базі Prometheus Stack

• Налаштовувати централізований збір та аналіз логів за допомогою ELK Stack

• Встановлювати, конфігурувати та адмініструвати PostgreSQL, MSSQL, ScyllaDB, Redis/DragonflyDB

• Розробляти та підтримувати CI/CD-процеси за допомогою GitLab CI

• Керувати GitOps-процесами та деплойментами з використанням ArgoCD

• Реалізовувати Infrastructure as Code за допомогою Terraform та Ansible

• Працювати з S3-сумісними сховищами (AWS S3, MinIO, Ceph)

• Керувати релізами програмного забезпечення з використанням Helm

• Забезпечувати базову підтримку хмарних сервісів

Що ми пропонуємо:

• Повну зайнятість у проєкті, важливому для майбутнього освіти в Україні

• Офіційне працевлаштування

• Роботу в офісі в центрі Києва

• Можливість долучитися до команди професіоналів, які змінюють освітню систему України

• Участь у створенні продукту, що впливатиме на майбутнє покоління

• Вакансія передбачає опцію бронювання

Етапи найму: співбесіда з HR → технічне інтерв'ю → знайомство з Delivery Manager → кадрова перевірка → офер

Якщо це не для вас, але ви знаєте людину, яка створена для цієї вакансії, — порекомендуйте, будь ласка!

Requirements

• 2+ years as Success or Account Manager in an IT outsourcing company
• Understanding of SDLC
• C1 English level or above
• “Troubleshooter” attitude
• Optimist, strong communication skills
• Stress-resistant, self-organized

Responsibilities

• Build and maintain strong, long-lasting client relationships
• Collect workload and forecasting information from clients
• Understand the needs and priorities of the customer to develop upsell cases
• Take care of the account data accuracy and documentation
• Collect regular client feedback and ensure a high level of satisfaction throughout the service lifecycle
• Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
• Submit and maintain documentation in internal system
• Prepare reports on account status
• Collaborate with PM/TL/CTO team to identify any growth opportunities
• Assist with challenging client requests or issue escalations as needed
• Collaborating with internal departments to facilitate client need fulfillment
• Resolving complaints and preventing additional issues by improving processes
• Acting as a client advocate with a focus on improving the buyer experience
• Working with receivables

We offer

• Budget for Medical Insurance
• Budget for Wellbeing
• Paid vacation
• Paid sick leaves
• “Synebo talk” internal educational program
• English lessons / Poland lessons offline in Wroclaw office
• Team building activities online/offline
• Regular cultural events

Company Description

Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989. 
Miratech has coverage across 5 continents and operates in over 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%.
 

Job Description

We are looking to hire a Senior Java Developer who will take part in development and maintenance services for customized software solutions for large European customer, a provider of innovative software solutions for the public sector.
The client is a technology service provider specializing in digital solutions for public sector organizations. The company focuses on developing secure, scalable platforms that support administrative processes, data management, and digital transformation initiatives.
The project includes software application development in the tax administration domain. The system under development is the tax administration system that covers taxation processes in one of the European countries. This is the complex system that covers the full life-cycle of tax declarations processing and tax calculations and assessments that included integration with multiple external systems. The project team consist of 20+ people.
 

Responsibilities:

• Implement software components according to the design specifications
• Perform system integration and testing, problem troubleshooting, and resolution
• Perform unit testing of software components
• Participate in estimating project efforts and delivery timelines
• Proactively collaborate with teammates and communicate with the Project Stakeholders to ensure that the Project efforts proceed efficiently and with predictability
• Provide technical input into product roadmaps
• Participate in triage activities (incident analysis and prioritization)
• Support and optimize CI/CD processes

Project Tech Stack: 
Backend (Java): Spring, Quarkus. Frontend: Angular (latest versions)
Data & Integration: PostgreSQL,RESTEasy, Hibernate / Panache, Kafka
Architecture, DevOps & Tools: Microservices, Maven, Flyway, Docker, Kubernetes, GitLab, Jira, ArgoCD, Grafana
 

Qualifications

• 6+ years of experience in Java development
• Strong experience with Spring Framework, Quarkus
• Understanding of microservices architecture and containers (Docker/Kubernetes)
• Experience with relational databases (PostgreSQL or other RDBMS)
• Experience with REST/SOAP integrations and messaging (Kafka, ActiveMQ)
• Good understanding of testing principles
• Ability to communicate confidently in English
• Strong communication and collaboration skills with stakeholders and distributed teams

Nice to have:

• Experience in Angular front-end development
• German or Swiss German language skills 
   

Additional Information

We offer:

• Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth.
• Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, and a relocation program.
• Work From Anywhere Culture: make the most of the flexibility that comes with remote work.
• Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities.
• Global Impact: collaborate on impactful projects for top global clients and shape the future of industries.
• Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events.
• Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality.

* Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.

🚀 We are looking for an experienced AI Python Engineer to join our team and help build AI-powered products and intelligent automation solutions. This role is ideal for a strong backend engineer who has practical experience integrating LLMs and building AI-enabled applications rather than focusing solely on traditional Machine Learning research.

🎯 Responsibilities

* Design, develop, and maintain AI-powered applications and services.

* Integrate Large Language Models (OpenAI, ChatGPT, Claude, Llama, and similar technologies) into production systems.

* Build and optimize AI agents, workflows, and automation solutions.

* Develop backend services, APIs, and integrations using Python.

* Design and implement scalable AI-enabled product features.

* Collaborate with product, engineering, and business teams to deliver AI-driven solutions.

* Evaluate, improve, and optimize AI workflows and user experience.

* Stay up to date with the latest developments in the AI/GenAI ecosystem.

🧩 Requirements

* Strong commercial experience with Python backend development.

* Hands-on experience with Generative AI technologies and LLM integrations.

* Experience building AI-powered applications or products.

* Practical experience with OpenAI APIs or similar LLM providers.

* Experience working with AI agent frameworks such as LangChain, LangGraph, CrewAI, LlamaIndex, or similar tools.

* Solid understanding of API development and integrations.

* Experience designing and implementing production-ready systems.

* Strong problem-solving and analytical skills.

* Ability to work independently and drive solutions from concept to implementation.

🧩 Nice to Have

* Experience with RAG (Retrieval-Augmented Generation) systems.

* Experience with vector databases (Pinecone, Weaviate, Qdrant, ChromaDB, etc.).

* Cloud experience (AWS, Azure, or GCP).

* Experience with containerization and deployment (Docker, Kubernetes).

* Familiarity with AI evaluation, observability, and monitoring tools.

🌍 What We Offer:

-Paid vacation and sick leave

-We provide the equipment you need to work comfortably (if required)

-We cover 50% of courses if you want to grow professionally

-Regular salary reviews based on your performance

-Competitive salary, depending on your experience

-Always on-time payments — no delays

-A normal, supportive team without unnecessary bureaucracy

We are hiring for one of our business partners — a fast-growing international broker operating across Forex, Crypto, Stocks, Commodities, and other asset classes. The company develops its own trading platform, mobile applications, and copy-trading solutions for retail clients across global markets.

Company Snapshot

• Industry: Global CFD / FX Broker (Retail Trading)
• Stage: ~30 employees today, scaling to 60–80 over the next 12 months
• Markets: LATAM (Mexico, Colombia, Argentina), expanding into MENA, South Africa, and South-East Asia
• Work Model: Remote-first

About the Role

As an HR Business Partner, you will lead the company's people agenda, with a strong focus on talent acquisition, employer branding, HR operations, and organizational development.

This is a hands-on role combining strategic partnership with operational execution. You will work closely with leadership to build scalable people processes, support rapid international growth, and help shape a high-performance culture.

The business is entering a major growth phase driven by market expansion, new acquisition channels, call-center scaling, affiliate partnerships, and product development initiatives.

What You Will Do

Talent Acquisition & Employer Branding

• Own end-to-end hiring across all functions and geographies, including senior and leadership roles
• Build and scale recruitment processes, pipelines, and hiring infrastructure
• Manage recruitment KPIs, funnel performance, and candidate experience
• Partner with agencies and external recruiters when needed
• Drive employer branding initiatives, EVP development, recruitment marketing campaigns, and talent community building
• Own and develop the company's careers presence across LinkedIn, Glassdoor, and other hiring channels

HR Business Partnering & People Operations

• Partner with the CEO, COO, and business leaders on organizational design, workforce planning, and team effectiveness
• Own the employee lifecycle from onboarding through performance reviews, promotions, and offboarding
• Develop and improve HR policies, processes, and documentation for a distributed international team
• Coordinate HR operations across multiple jurisdictions with EOR, payroll, and legal partners
• Manage HR systems, reporting, and data quality (currently PeopleForce)

Culture, Performance & Employee Experience

• Strengthen company culture and internal communication during rapid growth
• Build onboarding, learning, and leadership development initiatives
• Support compensation reviews, salary benchmarking, and performance management processes
• Monitor engagement, retention, and people metrics, implementing improvements where needed

What You Bring

• 5+ years of experience in HR, Talent Acquisition, or HR Business Partner roles
• Experience in high-growth environments such as CFD/Forex, FinTech, Crypto, Trading, iGaming, or similar B2C businesses
• Proven success building and scaling hiring functions and recruitment processes
• Strong background in employer branding, recruitment marketing, and talent attraction
• Experience supporting distributed international teams across multiple countries
• Strong understanding of HR operations, performance management, and employee lifecycle processes
• Data-driven mindset with experience managing recruitment and people metrics
• Hands-on experience with ATS/HRIS platforms such as PeopleForce, Greenhouse, Workable, BambooHR, or similar
• Strong stakeholder management and communication skills
• English level B2+ or higher

What We Offer

• Competitive compensation package with KPI-based bonus system
• Opportunity to make a direct impact in a rapidly scaling international business
• High level of ownership, autonomy, and visibility
• The chance to build and develop the people function alongside senior leadership
• Fully remote work environment with global exposure

Our client is an iGaming Advertising Agency specializing in performance-driven user acquisition for operators worldwide. The company partners with leading brands, delivering high-quality traffic through a combination of a global affiliate network and proprietary in-house traffic sources.

Recognized by industry awards and certifications, the agency is known for its reliability, transparency, and strong market presence. We are currently looking for a Business Development Manager to drive advertiser acquisition and build long-term partnerships.

📋 Key responsibilities and your contribution:

— Search for and attract new advertisers for collaboration
— Negotiate commercial terms and close agreements with advertisers
— Build and maintain long-term relationships with existing partners
— Support advertisers in optimizing their campaigns and improving performance
— Analyze and optimize current campaigns, improving KPIs
— Monitor advertiser performance and prepare regular reports
— Analyze market trends and competitors to identify growth opportunities
— Develop tailored commercial proposals and partnership solutions
— Participate in industry events and conferences to expand the advertiser network

📚 Your qualifications:

— 2+ years of experience in Business Development / Affiliate Management within iGaming
— Background in a media buying team or affiliate network (deep understanding of traffic specifics)
— Strong negotiation skills: ability to clearly communicate traffic performance and handle objections
— Data-driven mindset: confident working with metrics, analytics, and performance data
— Experience in partner development: focus on quality, LTV growth, and increasing average check
— Proven ability to work independently and take ownership of results
— Experience in attending industry conferences and building professional relationships through offline networking
— English level: B1–B2+

Benefits:

⭐ Time Off & Recovery: 20 working days of fully paid annual leave, fully paid sick leave, and public holidays off according to company policy.

⭐ Health & Wellness: A flexible Benefits cafeteria that allows you to choose the perks that fit you best, with options including medical support, regular check-ups, mental health services, or gym access.

⭐ Education & Development: Internal and external training, industry events, language courses, and professional service subscriptions.

⭐ Workspace & Tech: All necessary corporate equipment provided, the flexibility to work fully remotely, and premium digital tools to enhance performance (e.g., AI tools, ChatGPT Plus).

⭐  Work Environment & Perks: Holiday bonuses, gifts for special occasions, paid business trips, and team events.

Position Overview:

ELVTR is a premier online education platform specializing in live courses led by top executives from globally renowned companies. Our unique approach sets us apart in the online education landscape, offering unparalleled value to our students.

As we continue expanding, we seek a detail-oriented and proactive Customer Retention Specialist to join our dynamic team. In this role, you will manage client retention, handle refunds and billing inquiries, and provide vital administrative support to our sales team.

This is a full-time remote position, schedule is 1 PM −10 PM UK timezone.

This job is for you if you are:

• Confident and Assertive: You are fearless in handling demanding clients and can de-escalate situations quickly and effectively.
• A Problem Solver: You can efficiently resolve billing issues and overdue accounts, ensuring client satisfaction and retention.
• Highly Organized: You have strong organizational skills and pay attention to detail, which is crucial for managing calendars and maintaining accurate records.
• A Strong Communicator: You excel at phone and email communication and are capable of building strong relationships with customers and colleagues.
• Tech-Savvy: You are experienced with CRM systems and can easily navigate various business tools.

Responsibilities:

• Handle refunds and client retention, addressing billing inquiries and managing overdue accounts.
• Provide administrative support to the sales team, including managing calendars and scheduling appointments.
• Respond to customer inquiries, providing exceptional customer service and ensuring timely resolution of issues.
• Collaborate with the sales team to ensure accurate and timely delivery of customer proposals and invoices.
• Coordinate with cross-functional teams in marketing, finance, and operations to ensure smooth sales operations.
• Maintain accurate and complete customer records in CRM.

Requirements:

• 2+ years of experience in sales, customer service, refunds handling, or a related role.
• C1+ level of English
• Excellent phone and email communication skills, with the ability to build strong relationships with customers and internal teams.
• Proactive problem-solver with a customer-focused mindset.
• Strong organizational skills with high attention to detail.
• Proficiency with CRM systems (e.g., Salesforce, HubSpot) and sales analytics tools

Nice-to-haves:

• Payment Recovery (Billing)
• Chargeback Management
• Work with escalations

Benefits:

• Competitive Salary and Bonuses: We value your dedication and expertise, offering a competitive salary and performance-based bonuses.
• Exciting Benefits: Enjoy gym membership reimbursements, mental health benefits, generous vacation allowance, and free access to all our courses. We believe in continuous learning, both for our customers and our team.
• Remote Work. The freedom to work remotely, crafting a work-life balance that fits your personal needs.
• Collaborative Work Environment: Join a team of passionate, like-minded individuals. At ELVTR, collaboration isn’t just a buzzword; it’s how we grow, innovate, and excel together.

Why You Should Join ELVTR:

• Innovative and Positive Culture: Join a team of passionate individuals driven by a common vision.
• Growth Opportunities: At ELVTR, we believe in nurturing talent and providing abundant opportunities for professional development.
• A Mission You Can Be Proud of: Be part of a brand that stands for quality, innovation, and inspiring education. Be part of a company that’s changing the face of online education, connecting students with top-tier executives.

Join Us:

If you have the skills and dedication to excel in this role, we invite you to apply. Your ability to manage client relationships and handle billing issues efficiently will make you an invaluable asset to our team.

Due to the high volume of applications, we will only be able to respond to candidates with whom we are interested in proceeding. We appreciate your understanding and look forward to reviewing your application.

ELVTR is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all team members.

You will be joining a team building a secure, privacy-focused communication platform designed for organisations where data protection, control, and regulatory compliance are mission critical. The product provides encrypted messaging, voice, and video communication built on a zero-trust security architecture with strong end-to-end encryption. It supports flexible deployment models — including on-premise and controlled cloud environments — and is used by security-sensitive and regulated organisations to protect confidential communications and maintain full data sovereignty.

As a QA Automation Engineer, you will be responsible for building and maintaining automated test coverage across iOS and Android, ensuring the reliability and integrity of features where quality is not just a standard — it is a compliance requirement.

What You Will Work On:

• Designing, writing, and maintaining automated test suites for iOS and Android mobile applications using Appium and Java;
• Covering encrypted messaging, voice/video calling, file sharing, and meeting features with automated scenarios;
• Developing and maintaining test frameworks and reporting pipelines with TestNG and Allure;
• Integrating automated tests into CI/CD workflows via GitLab pipelines;
• Managing test cases and documentation in Testiny; tracking defects in Jira;
• Collaborating with developers and product managers throughout the full QA cycle;
• Leveraging Claude for AI-assisted test generation and QA workflow optimization.

Required Skills:

• 2+ years of QA automation experience with a strong focus on mobile testing (iOS and Android);
• Solid hands-on experience with Appium for mobile test automation;
• Proficiency in Java for writing and maintaining automated test scripts;
• Experience with TestNG as a test framework;
• Allure for test reporting and result visualization;
• Jira for bug tracking and task management;
• Testiny for test case management;
• GitLab — CI/CD pipelines, MR workflows, test integration;
• Claude — AI-assisted tooling in QA workflows;

Nice to Have:

• Experience testing security-sensitive, privacy-focused, or compliance-driven products (HIPAA, GDPR, ISO 27001, etc.);
• Familiarity with zero-trust security concepts or end-to-end encryption;
• Experience testing real-time communication features: VoIP, video calls, WebRTC;
• Basic API automation skills (REST Assured or similar);
• Understanding of cross-device and cross-platform compatibility testing strategies.
  
  We Offer:
• Remote work and flexible working hours.
• Legal support.
• Paid sick leaves.
• Paid vacations.
• Medical insurance. 
• Free English classes.