Jobs at Djinni

Reports to: Contact Center Lead

About the Role: We are looking for a communicative, energetic, and customer-oriented Contact Center Operator to join our team. In this role, you will be the voice of our brand — engaging with players, keeping them informed about exciting new offers, and helping them resolve payment issues.

Working closely with our Contact Center Lead, you will ensure every player feels valued and supported. If you are fluent in Portuguese, Italian, and Greek, love talking to people, and want to grow in a dynamic, fast-paced environment — we would love to meet you!

Key Responsibilities:

• Make outbound calls based on assigned tasks and scripts + sending SMS 
• Inform players about available bonuses, promotions, and offers
• Assist customers with failed payments and related issues
• Handle first-line customer inquiries and requests
• Prepare and submit daily activity reports in the approved format
• Participate in daily planning meetings and performance discussions

Requirements & Skills:

• Excellent spoken Portuguese, Italian, and Greek (C1/C2 level)
• Strong communication and active listening skills
• Friendly, confident, and outgoing personality
• Customer-focused mindset with a positive attitude
• Previous experience in a call center or similar role is a plus, but not required

Note: If you enjoy talking to people and creating positive customer experiences, we’d love to have you on our team!

We Offer:

• Format: Remote work. Schedule: Tuesday – Saturday (from 13:00 to 21:00). 
• Compensation: Competitive salary based on your experience + performance bonuses.
• Payments: In USDT (white crypto).
• Growth: Opportunity for professional and career growth within the project.
• Benefits: Paid vacation and sick leave, opportunities for continuous learning.

We are looking for a proactive Retention Manager to take ownership of our user lifecycle strategy. If you know how to turn a "new user" into a "loyal player" using data, smart segmentation, and AI — we want to meet you.

📍 The Role: You will take ownership of the player lifecycle, ensuring our users stay engaged, active, and loyal.

• Campaigns: Create and execute multi-channel campaigns (Email, SMS, In-App, Web Push).
• Journey Building: Design automated workflows covering Onboarding, Activation, and Reactivation stages.
• Segmentation: Utilize RFM analysis and behavioral data to target the right players with the right message.
• Optimization: Run A/B tests to boost Open Rates, CTR, and Conversion.
• Innovation: Actively use AI tools to generate content, build logic, and streamline workflows.

🛠 Tech Stack: Experience with Customer.io, Smartico, Fasttrack, or Optimove is a strong advantage.

👤 About You:

• Experience: 1.5–3 years in CRM / Retention Marketing.
• Industry: Experience in iGaming or digital products is highly preferred.
• Skills: Strong grasp of lifecycle marketing, segmentation, and copywriting.
• Mindset: Analytical approach to data and a creative approach to problem-solving.
• Tech-savvy: You are comfortable using AI for automation and content generation.

⭐️ We Offer:

• Format: Remote work, 5/2 schedule.
• Payments in USDT (white crypto);
• Remuneration: Competitive salary + bonuses based on the results of the department you build.
• Growth: Opportunity for growth within the project.
• Benefits: Paid vacation and sick leave.

We are looking for a proactive Retention Manager with proven experience in the Italy GEO to take ownership of our user lifecycle strategy. If you know how to turn a "new user" into a "loyal player" using data, smart segmentation, and AI — we want to meet you.

📍 The Role

• Market Ownership: You will take ownership of the player lifecycle specifically for the Italian market, ensuring our users stay engaged, active, and loyal.
• Localized Campaigns: Create and execute multi-channel campaigns (Email, SMS, In-App, Web Push) tailored to the Italian audience.
• Journey Building: Design automated workflows covering Onboarding, Activation, and Reactivation stages.
• Segmentation: Utilize RFM analysis and behavioral data to target the right players in the IT market with the right message.
• Optimization: Run A/B tests to boost Open Rates, CTR, and Conversion.
• Innovation: Actively use AI tools to generate content, build logic, and streamline workflows.

🛠 Tech Stack

• Experience with Customer.io, Smartico, Fasttrack, or Optimove is a strong advantage.

👤 About You

• Experience: 1.5–3 years in CRM / Retention Marketing.
• GEO Expertise: Practical experience and a deep understanding of the Italian market (Italy GEO) is essential.
• Industry: Experience in iGaming or digital products is highly preferred.
• Skills: Strong grasp of lifecycle marketing, segmentation, and copywriting.
• Mindset: Analytical approach to data and a creative approach to problem-solving.
• Tech-savvy: You are comfortable using AI for automation and content generation.

⭐️ We Offer

• Format: Remote work, 5/2 schedule.
• Payments: In USDT.
• Remuneration: Competitive salary + bonuses based on the results of the department you build.
• Growth: Opportunity for growth within the project.
• Benefits: Paid vacation and sick leave.

We are looking for a proactive Retention Manager with proven experience in the Greek (GR) GEO to take ownership of our user lifecycle strategy. If you know how to turn a "new user" into a "loyal player" using data, smart segmentation, and AI — we want to meet you.

📍 The Role

• Market Ownership: You will take ownership of the player lifecycle specifically for the Greek market, ensuring our users stay engaged, active, and loyal.
• Localized Campaigns: Create and execute multi-channel campaigns (Email, SMS, In-App, Web Push) tailored to the Greek audience.
• Journey Building: Design automated workflows covering Onboarding, Activation, and Reactivation stages.
• Segmentation: Utilize RFM analysis and behavioral data to target the right players in the Greek market with the right message.
• Optimization: Run A/B tests to boost Open Rates, CTR, and Conversion.
• Innovation: Actively use AI tools to generate content, build logic, and streamline workflows.

🛠 Tech Stack

• Experience with Customer.io, Smartico, Fasttrack, or Optimove is a strong advantage.

👤 About You

• Experience: 1.5–3 years in CRM / Retention Marketing.
• GEO Expertise: Practical experience and a deep understanding of the Greek market (GR GEO) is essential.
• Industry: Experience in iGaming or digital products is highly preferred.
• Skills: Strong grasp of lifecycle marketing, segmentation, and copywriting.
• Mindset: Analytical approach to data and a creative approach to problem-solving.
• Tech-savvy: You are comfortable using AI for automation and content generation.

⭐️ We Offer

• Format: Remote work, 5/2 schedule.
• Payments: In USDT.
• Remuneration: Competitive salary + bonuses based on the results of the department you build.
• Growth: Opportunity for growth within the project.
• Benefits: Paid vacation and sick leave.

We are looking for a proactive Retention Manager with proven experience in the UK GEO to take ownership of our user lifecycle strategy. If you know how to turn a "new user" into a "loyal player" using data, smart segmentation, and AI — we want to meet you.

📍 The Role

Market Ownership: You will take ownership of the player lifecycle specifically for the UK market, ensuring our users stay engaged, active, and loyal.

Localized Campaigns: Create and execute multi-channel campaigns (Email, SMS, In-App, Web Push) tailored to the British audience.

Journey Building: Design automated workflows covering Onboarding, Activation, and Reactivation stages.

Segmentation: Utilize RFM analysis and behavioral data to target the right players in the UK market with the right message.

Optimization: Run A/B tests to boost Open Rates, CTR, and Conversion.

Innovation: Actively use AI tools to generate content, build logic, and streamline workflows.

🛠 Tech Stack

Experience with Customer.io, Smartico, Fasttrack, or Optimove is a strong advantage.

👤 About You

Experience: 1.5–3 years in CRM / Retention Marketing.

GEO Expertise: Practical experience and a deep understanding of the UK market (UK GEO) is essential.

Industry: Experience in iGaming or digital products is highly preferred.

Skills: Strong grasp of lifecycle marketing, segmentation, and copywriting.

Mindset: Analytical approach to data and a creative approach to problem-solving.

Tech-savvy: You are comfortable using AI for automation and content generation.

⭐️ We Offer

Format: Remote work, 5/2 schedule.

Payments: In USDT.

Remuneration: Competitive salary + bonuses based on the results of the department you build.

Growth: Opportunity for growth within the project.

Benefits: Paid vacation and sick leave.

We are looking for a proactive Retention Manager with proven experience in the Netherlands (NL) GEO to take ownership of our user lifecycle strategy. If you know how to turn a "new user" into a "loyal player" using data, smart segmentation, and AI — we want to meet you.

📍 The Role

• Market Ownership: You will take ownership of the player lifecycle specifically for the Dutch market, ensuring our users stay engaged, active, and loyal.
• Localized Campaigns: Create and execute multi-channel campaigns (Email, SMS, In-App, Web Push) tailored to the Dutch audience.
• Journey Building: Design automated workflows covering Onboarding, Activation, and Reactivation stages.
• Segmentation: Utilize RFM analysis and behavioral data to target the right players in the Netherlands with the right message.
• Optimization: Run A/B tests to boost Open Rates, CTR, and Conversion.
• Innovation: Actively use AI tools to generate content, build logic, and streamline workflows.

🛠 Tech Stack

• Experience with Customer.io, Smartico, Fasttrack, or Optimove is a strong advantage.

👤 About You

• Experience: 1.5–3 years in CRM / Retention Marketing.
• GEO Expertise: Practical experience and a deep understanding of the Dutch market (NL GEO) is essential.
• Industry: Experience in iGaming or digital products is highly preferred.
• Skills: Strong grasp of lifecycle marketing, segmentation, and copywriting.
• Mindset: Analytical approach to data and a creative approach to problem-solving.
• Tech-savvy: You are comfortable using AI for automation and content generation.

⭐️ We Offer

• Format: Remote work, 5/2 schedule.
• Payments: In USDT.
• Remuneration: Competitive salary + bonuses based on the results of the department you build.
• Growth: Opportunity for growth within the project.
• Benefits: Paid vacation and sick leave.

SIMS 4 MOD DEVELOPER — NIMALU SIMS ™️

Remote · Part-time · Up to $600 USD per month
Apply at jobs.lighthousevoyages.com — do not DM, apply through the portal

THE BASICS
Hours: 20 hours per week, EST
Pay: Up to $600 USD per month, depending on experience
Paid on: The 5th and the 20th of each month, prorated
Location: Fully remote
Must have: The Sims 4 installed on a Windows PC with Storage Space
Start: ASAP

WHO WE ARE
Nimalu Sims is a Sims 4 studio run by a creator who's been playing since she was 12. We make mods, custom content and tools — from CAS to build/buy to gameplay nobody else has built yet — and we make them cozy. Our work is on Curse Forge, Patreon, Tumblr and TikTok, our Trait Generator runs free in the browser, and we have a Skool community and a Discord that grow with every release.

Until now one person has built all of it. We need a second pair of hands who can take a mod from idea to working package on their own, and keep the existing catalog working through every EA patch.

WHAT YOU'LL DO
• Build new mods end to end: mesh or clone, textures, package, tuning, strings across all locales
• Write tuning XML for interactions, buffs, loots, traits, aspirations, scenarios and lot traits
• Write Python 3.7 script mods where tuning alone can't do it
• Create custom content and recolors — swatch sets, material variants, catalog placement, thumbnails
• Fix what breaks after each game patch, and verify the fix actually worked
• Reproduce community bug reports and trace them through lastException.txt
• Keep everything base-game compatible unless there's no way around it

WHAT YOU NEED
• Published Sims 4 mods people have actually downloaded — this is not a role to learn on
• Tuning XML, fluently
• Python 3.7
• Sims 4 Studio, including the Warehouse tab
• Mod Constructor
• Blender, enough for object meshes and LODs
• Photoshop for textures and recolors, Canva for release graphics
• The Sims 4 on your own PC, with a machine that runs it heavily modded

WHAT WOULD MAKE YOU STAND OUT
DBPF structure. S4TK or similar tooling. Animation tuning. Having maintained a mod through several patch cycles. Knowing why an object might only show with bb.showhiddenobjects on.

You will be tested on these. Make sure you're fully knowledgeable before applying.

THIS ISN'T FOR YOU IF
• You've never played or modded The Sims 4
• Your experience is tutorials, not published work
• You only want to build new things — half this job is keeping old things alive

HOW TO APPLY
1. Links to mods you've made — packages, scripts, CC or recolors. Two finished things beat a long list.
2. A piece of custom content you made yourself, and what was hard about it.
3. A short task: A custom interaction stopped appearing on chairs after a game patch. Walk us through the first five things you'd check, in order, and why.

The task carries more weight than the CV. If it's a fit, there's one call and a practical test.

Apply via jobs.lighthousevoyages.com — do not DM.
 

We're launching a new project and looking for Customer Support Agents who are ready to grow with us and help customers feel heard, supported, and happy.
 

What you'll be doing:
- Helping customers with their questions and concerns across multiple channels (chat, email, phone calls, etc.)
- Staying in touch with the team during your shift to solve issues faster together
- Making sure each customer gets clear, friendly, and helpful responses

What we’re looking for:
- Prior experience in support? Great!
No experience? Also great — we love people who are eager to learn!
- You’re okay with rotating shifts: 
Morning: 07:00 — 15:00 
Evening: 15:00 — 23:00 
Night: 23:00 — 07:00 (Night shifts come with bonuses 💰)
- You're calm under pressure and genuinely care about helping people
- Your English is strong — C1+ in both writing and speaking is a must

What you’ll get:
- 100% remote work — wherever you feel most productive
- Extra bonuses for night shifts
- Full onboarding & training — we won’t leave you guessing
- Supportive startup vibe — small team, no bureaucracy
- Room to grow and become a pro in customer support
 

If you're someone who enjoys solving problems and making someone’s day a little easier — we’d love to hear from you! 🚀

Ai Engineer / Developer

Remote · Part-Time or Full-Time · Up to $1500/month

Hours: TBD per week. Working in U.S Eastern Time.

We build and deploy AI agents that do real work inside small businesses: scheduling, follow-ups, data entry, reporting. Things that run unattended against a client's live data, where being wrong costs money.

You own those agents from design through production. You ship them, you maintain them, you fix them when they break.

WHAT YOU NEED

You've shipped something using an LLM that real people have used. Not a tutorial. Something tangible that can show off your skills.

Experience using and understanding Python and real API work: REST, webhooks, auth, rate limits, retries, idempotency.

You've integrated with a CRM or business platform before. GHL, HubSpot, Salesforce, Zapier-class tooling.

This job for someone

You speak up and  share your thoughts proactively. You have opinions about what should and shouldn't be automated, and you say so.

THIS PROBABLY ISN'T FOR YOU IF

You want research or fine-tuning work. This is applied engineering.

You only want to build the interesting part. The real value is in the last 20% the failure handling, monitoring, fixing things in production.

You need clean data and well-defined specs before you start. You need constant hand holding.

You'd rather hand off after the demo.

You'd rather not speak up.

HOW TO APPLY

Send All Applications through this link jobs.lighthousevoyages.com:


A Loom video (screen share). Show us something you built that used an LLM. It could be an Ai Agent. What it does. Who uses it. How you know it works. What broke in production and how you fixed it.


That's it. We'll watch it and reach out if it's a fit.

SIMS 4 COMMUNITY MANAGER — NIMALUSIMS

Remote · Part-time · Up to $500 USD per month
Apply at jobs.lighthousevoyages.com — do not DM, apply through the portal

THE BASICS
Hours: 20 hours per week
Pay: Up to $500 USD per month, depending on experience
Paid on: The 5th and the 20th of each month. Partial periods are prorated.
Location: Fully remote, work from wherever you are
Reports to: The founder, directly
Must have: The Sims 4 on PC — not console
Start: ASAP

THE SHORT VERSION
You already play The Sims 4 on PC, not console. You know why a .ts4script has to sit near the top of the Mods folder and what happens on patch day. You've managed communities before and you've posted across multiple platforms.

You won't be on camera. You will be in the game most days: testing mods before they go out, shooting the screenshots we release them with in GShade, looking after the people who pay for this, and getting the work in front of everyone who hasn't found it yet.

WHO WE ARE
NimaluSims is a custom content and script mod studio for The Sims 4.

We build things that don't exist anywhere else in the modding scene. Recent releases include a Holy Bible object with 110 hand-made covers in English and Simlish, a group Bible study system that gathers multiple Sims around a reader and gets them studying together, narrative choice cards that interrupt a quiet moment and ask the player what their Sim does next, plus faith traits, aspirations, lot traits and custom scenarios.

Everything ships base-game compatible. No pack dependencies unless there's no way around it, because a mod that needs four expansion packs isn't a mod most people can play.

WHY THIS ROLE EXISTS
Right now one person builds the mods, looks after 49K+ patrons, writes every post, answers every install question, takes the screenshots and handles the re-uploads. That worked at a smaller size and it doesn't any more.

Patrons are the ones paying for this to exist, and they should never be the ones waiting longest for a reply. That's the first thing we want fixed.

WHAT YOU'D OWN

1. PATREON MEMBERS — THIS IS THE PRIORITY
This comes before everything else on the list.

Patrons pay every month and they should feel looked after every month. You'd own their experience end to end: welcoming new patrons, making sure they can find and install what they paid for, answering their questions first and fastest, checking tier access is actually working, and telling us when someone is about to cancel and why.

If a patron is stuck, nothing else on this list matters that day.

2. GETTING THE WORK FOUND
Our mods need to exist where Simmers actually look for them. You'd create and maintain our listings on CurseForge, The Sims Resource and Pinterest — writing the descriptions, uploading the images, tagging properly, and keeping versions current when a mod updates.

A mod nobody can find is a mod nobody downloads.

3. POSTING EVERYWHERE ELSE
Publishing and scheduling across Patreon, Skool, Tumblr, Ko-fi, Pinterest, TikTok, YouTube, Facebook, Instagram, X and Threads.

You'd write the copy, adapt each post to the platform it's going on, and keep the schedule moving. Video production stays in-house — you're publishing and captioning it, not filming it.

4. TESTING AND SCREENSHOTS
You play every mod before it ships, in a real save, with your own mods loaded — that's where the conflicts show up. Then you shoot the promotional images in GShade and edit them for the release.

5. DISCORD
Moderating it, keeping it warm, welcoming people in, and making sure nobody's question sits unanswered overnight. We'd rather be the small community where you always get an answer than the big one where you don't.

6. DOCUMENTATION AND SUPPORT
Release notes, install guides and troubleshooting a player can follow without knowing what tuning is. Then answering the same install question for the fortieth time as patiently as the first — most people who say a mod is broken have script mods switched off, or XML Injector missing, or a .ts4script buried four folders deep.

7. BUG TRIAGE
Reproduce it, collect the lastException.txt, narrow down which mod and which interaction, and write it up properly. A good bug report from you saves the developer an hour.

8. TRANSLATIONS AND RE-UPLOADS
Coordinating community translators and keeping the string tables straight — including leaving the {0.SimFirstName} tokens intact, because a translation that strips those breaks every notification in that language.

And watching the file-dump sites. When our mods get copied around, players end up on old broken versions and we get the bug reports for a file we can no longer fix.

WHAT A WEEK ACTUALLY LOOKS LIKE
Every day — Patreon first: new patrons welcomed, patron questions answered, access problems fixed. Then Discord. Then whatever came in overnight everywhere else.

Release weeks — Get the build early, play it, try to break it. Shoot and edit the screenshots. Draft the Patreon post, the Discord announcement, the install notes and the platform posts. Get the listings up on CurseForge, TSR, Tumblr and the other platforms. Publish and watch the first hour closely.

Patch weeks — EA pushes an update and something breaks. Reports arrive in different words describing the same fault. You reproduce it, collect the exception file, write it up for the developer, and post the honest holding message so nobody thinks they've been abandoned.

Ongoing — Keep the posting schedule moving. Keep listings current. Coordinate translators. Tell us what the community keeps asking for that we haven't built.

WHAT SUCCESS LOOKS LIKE
By day 30 — Patrons are getting same-day answers. You're handling most of Discord without asking. You've shipped screenshots for a release.

By day 60 — Our mods are listed and current on CurseForge, TSR, Pinterest and the other platforms. Posts go out on schedule across every platform without being chased. Bug reports reaching the developer are clean and reproducible.

By day 90 — You own the community rhythm. Patron questions don't reach the founder. You're telling us what to build next because you hear it before we do.

HOW WE'D WORK TOGETHER
You draft, and posts go out once they're approved. The voice and the aesthetic matter, so we'd rather get that right together early than hand it over cold. As you settle in and the voice becomes second nature, that gets looser.

You'll have direct access to the founder. Small team, no layers, fast answers.

WHAT YOU NEED
• You love this game. Not "I've played it." You have opinions about the packs, you follow creators, and your Mods folder is bigger than you'd admit out loud.
• The Sims 4 installed on your own PC, with the packs you own. This job can't be done on a borrowed machine or a console.
• GShade, installed and running. You'll use it to test mods and shoot every release image. This one isn't negotiable.
• A computer that can run all of it — a heavily modded game with a shader on top.
• Photoshop and Canva. Editing screenshots and building the graphics that go out with every release.
• You've managed a paying membership before — Patreon, Ko-fi, Skool, a subscription community, anything where people pay monthly and expect to be looked after.
• You can run a multi-platform posting schedule without being chased, and adapt one piece of news to eleven different places.
• You can explain a technical thing simply. Walking someone through enabling script mods who has never opened their Mods folder is most of this job.
• You write clearly and warmly in English. Nearly everything you produce here is writing.
• You're comfortable representing any kind of mods community and speaking in its voice.

WHAT WOULD MAKE YOU STAND OUT
Having published on CurseForge or The Sims Resource yourself. Experience running a Patreon from the creator side. A scheduling tool you're fast with. Basic Sims 4 Studio. A second language. Having handled a DMCA or re-upload takedown. Your own Sims content, however small.

THIS PROBABLY ISN'T FOR YOU IF
• You've played The Sims 4 on console but not on PC.
• You want to be the face of a brand. You won't be on camera here.
• You've never used mods and were planning to learn on the job. The community will know.
• You need everything spelled out. A lot of this is noticing what needs doing before anyone asks.
• Repetition frustrates you. You'll answer the same three questions forever, and doing it warmly every time is the job.

HOW TO APPLY
Send:
1. A community or membership you've run, and what it looked like when you started
2. Your Sims 4 setup — roughly how many mods you run, which creators you follow, and your PC specs
3. Three screenshots you've taken yourself in-game with GShade. If you've edited them, or made a graphic out of one in Photoshop or Canva, send that too — we want to see your eye.
4. A short task: pick any mod by any creator and write the release post you'd publish for it. 150 words. We want to see how you explain a technical thing to a player who just wants it to work.

WHAT HAPPENS NEXT
We read every application, and the task carries more weight than the CV. If it's a fit, there's one call — a conversation about the game and the community, not a quiz — and we'll ask for a short Loom video walking through your Mods folder, your graphics work and what you know about The Sims 4. We'll tell you either way.

Apply via jobs.lighthousevoyages.com — do not DM, apply through the portal.
 

Business Intelligence Developer

The project is a mobile marketing and audience platform, that empowers the mobile app ecosystem and simplifies mobile marketing, audience building, and mobile monetization.

Direct integration with over 500,000 monthly active mobile apps provides access to unprecedented levels of global first-party data, which can be leveraged to understand and predict behaviors, identify new opportunities, and fuel growth.

Responsibilities:

• Leading the organization to adopt advanced BI tools and BI concepts.
• End-to-end responsibility for processes – design, develop, test, monitor, support, and maintain
• Guiding business and development teams to use reports and alerts properly.
• Work closely with business, data, product, and tech teams.
   

Requirements:

• Relevant degree or studies (Information Systems / Industrial Engineering /etc).
• Proven experience 3-5 years as a Site Administrator Creator in Tableau.
• Experience writing complex queries in SQL.
• Experience with Python.
• Experience with Big Data.
• Analytical and problem-solving skills, ability to translate business requirements into a technical solution.
• Excellent leadership and communication skills, with the ability to effectively collaborate with cross-functional teams.
• Strong analytical and problem-solving abilities, with a keen attention to detail.
• Hands-on experience using AI tools to increase efficiency and support day-to-day BI development.
• Ability to thrive in a fast-paced, dynamic, and rapidly growing environment.
   

Would be a plus:

• Experience with Airflow.
• Experience in project management and Agile methodologies.

We are looking for a Senior Data Scientist

Responsibilities:

• Analyze large and complex data to discover hidden patterns and opportunities;
• Develop and own end-to-end highly scalable data pipelines;
• Develop state-of-the-art machine learning models, and algorithms and build solutions in monetization fields;
• Provisioning data models for real-time (online) processing;
• Shape new data products, and constantly improve the existing products;
• Collaborate with multiple teams including Product, BI, Analysts, DevOps, R&D and Marketing to lead and accomplish overall solutions;
• Oversee a complete release to production, including analyzing requirements, testing, monitoring and measuring results, multitasking, and quickly responding to critical issues.
  
  Requirements:
• B.Sc./M.A/M.Sc. degree in Computer Science, Engineering, Math, Statistics, or other equivalent fields;
• 6 years as a Data Scientist - a strong background in ML concepts and models;
• Hands-on experience with Python, especially with data science ML libraries (regression& classification algorithms e.g. XGB or LGBM, recommendation system algorithms, etc.;
• Understanding of databases and SQL for data retrieval;
• Monitoring and alerting tools (e.g. Grafana, Kibana).
   

Will be a plus:

• Knowledge in the programmatic advertising landscape – DSPs, SSPs, exchanges – significant advantage;
• Experience with relational (e.g. Vertica, VoltDB) and non-relational (e.g. MongoDB) databases;
• Experience with PMML.

Duration: long-term

ScrumLaunch is a software development company supporting fast-growing US startups across various industries, with locations in Los Angeles, CA, and Portland, OR. We partner with startups by embedding product and engineering teams directly into their core operations.

We’re currently looking for a QA Engineer to join one of our US startup clients.

🌎 100% Remote

What we’re looking for:
• 3+ years of commercial QA experience
• Strong experience testing mobile applications (iOS & Android)
• Experience with REST API testing using Postman or similar tools
• Experience creating test cases, checklists, and bug reports
• Cross-platform and cross-browser testing experience
• Good understanding of SDLC and Agile/Scrum methodologies
• English level B2+

Nice to have:
• Automation experience with Selenium, Playwright, Appium, or similar tools
• Experience with mobile automation
• SQL or MongoDB knowledge
• Experience with CI/CD and AWS
• Experience testing messaging, push notifications, SMS, or in-app notifications
• Healthcare / HealthTech experience

What we offer:
• 12 vacation days per year
• 5 sick days
• 3 paid company holidays
• Mental health support
• Compensation for courses and conferences
• English courses

About the Role

We are looking for a strong Digital Designer who can turn strategy, product information, customer insights, and creative briefs into high-quality designs that communicate clearly and drive action.

This is not purely a brand or graphic design role.

You will work across the entire e-commerce customer journey, including:

• Amazon and marketplace listings
• Shopify website design
• Landing pages and product pages
• UI design
• Paid social advertising
• Promotional and campaign assets
• Email and retention creative

You should have a strong understanding of visual hierarchy, e-commerce design, conversion principles, mobile-first design, and direct-response creative.

The ideal person is both creative and commercially minded. You care about whether a design looks great, but also whether the customer understands the message and takes action.

Key Responsibilities

E-commerce & Marketplace Design

• Design Amazon listing images, A+ Content, storefront graphics, comparison charts, infographics, and other marketplace assets.
• Translate product benefits, ingredients, use cases, reviews, and positioning into clear visual communication.
• Continuously improve listing creative based on customer feedback, performance data, and testing.

Website & UI Design

• Design Shopify product pages, landing pages, collection pages, promotional sections, and other website experiences.
• Create clean, intuitive, mobile-first layouts that improve the customer journey.
• Work closely with the e-commerce/CRO team on website tests and conversion improvements.
• Turn briefs, wireframes, or ideas into polished designs ready for development.
• Maintain consistency across desktop and mobile experiences.

Paid Advertising Creative

• Design static and graphic-based creative for Meta, TikTok, and other paid channels.
• Create multiple creative variations for testing different hooks, offers, messaging, formats, and concepts.
• Adapt winning concepts into new iterations quickly.
• Work with the creative and performance teams to understand what is working and improve future designs.

Campaign & Retention Design

• Create promotional graphics for launches, offers, seasonal campaigns, and major sales events.
• Support email/SMS campaigns with on-brand, conversion-focused creative where required.
• Resize and adapt assets across channels while maintaining quality and consistency.

Brand Consistency

• Follow and help evolve MyMagicHealer's visual identity.
• Maintain consistent typography, layout, imagery, colors, product presentation, and design standards across channels.
• Organize design files and maintain clean working files that other team members can easily access and use.

What Success Looks Like

Within this role, you should be able to:

• Consistently deliver high-quality design work on deadline.
• Turn briefs into strong creative with minimal hand-holding.
• Produce designs that are visually strong while clearly communicating the intended message.
• Understand the difference between branding design and conversion-focused e-commerce design.
• Create multiple strong concepts rather than relying on one execution.
• Iterate quickly based on feedback and performance data.
• Maintain excellent attention to detail across every customer touchpoint.
• Improve the overall quality and consistency of MyMagicHealer's digital presence.

Required Qualifications

• Strong portfolio demonstrating e-commerce and digital design experience.
• Experience designing for DTC or e-commerce brands.
• Strong experience with Figma.
• Strong knowledge of Adobe Creative Suite or equivalent professional design tools.
• Experience designing Shopify websites, landing pages, or product pages.
• Experience creating Amazon or marketplace listing graphics.
• Experience designing paid social advertisements.
• Strong understanding of typography, spacing, composition, hierarchy, and visual storytelling.
• Strong understanding of mobile-first design.
• Ability to work from creative briefs and communicate ideas visually.
• Ability to handle multiple projects and priorities in a fast-paced environment.
• High attention to detail.
• Strong English communication skills.

Strongly Preferred

• Experience working with beauty, skincare, wellness, consumer goods, or problem-solving products.
• Understanding of CRO and conversion-focused design.
• Experience working with Meta advertising creative.
• Understanding of direct-response marketing principles.
• Experience analyzing creative performance and applying learnings to future designs.
• Basic understanding of Shopify and how designs are translated into live web experiences.
• Experience designing email creative.

Lime Vizio
Industry: High-Volume E-commerce (US & Canada)
Location: Remote
Schedule: Full-time, Los Angeles business hours(PST/PT)
Reports to: CEO & Founders

About us

Lime Vizio is an eCommerce company operating floral and gifting brands across the US and Canada. We’re looking for a CRM Email Marketing Manager to turn our customer base into a consistent source of repeat purchases and profitable growth.

About the role

You will own CRM and email marketing strategy, from identifying growth opportunities and planning customer journeys to evaluating results and driving improvements.

Your focus will be increasing retention, customer lifetime value, and revenue through relevant campaigns, segmentation, and automated lifecycle communications. You should be comfortable setting priorities independently and turning customer data into clear marketing decisions.

Key responsibilities

• Develop and own the CRM and email marketing roadmap aligned with business goals, customer behavior, and seasonal demand.
• Build customer segments based on purchase history, engagement, lifecycle stage, and buying occasions.
• Plan and improve lifecycle journeys, including welcome, cart recovery, post-purchase, repeat purchase, occasion reminders, and win-back flows.
• Own the email campaign calendar, audience selection, messaging direction, offers, and performance.
• Maintain a prioritized testing backlog covering segmentation, offers, content, timing, frequency, and customer journeys.
• Run structured A/B tests, document findings, and turn results into actionable decisions.
• Track CRM revenue, repeat purchase rate, customer lifetime value, and the contribution of automated flows.
• Explain performance changes through campaign, flow, segment, and cohort analysis.
• Protect deliverability and customer trust through list hygiene, relevant communications, and monitoring of complaints and unsubscribes.
• Coordinate with creative, technical, and marketing teams to deliver campaigns and automation accurately and on time.

• Proactively identify opportunities, flag risks, and recommend next steps.

   

What we’re looking for

• Hands-on experience in CRM, email marketing, or lifecycle marketing within eCommerce.
• Strong understanding of retention, customer journeys, segmentation, and commercial marketing principles.
• Proven examples of improving repeat purchases, CRM revenue, or customer lifetime value.
• Ability to interpret campaign and customer data, assess attribution limitations, and distinguish meaningful improvements from surface-level metrics.
• Experience designing A/B tests and applying the findings to future decisions.
• Sound commercial judgment: balancing revenue, margins, promotional intensity, and customer fatigue.
• Ability to write clear briefs and evaluate messaging, offers, and calls to action.
• Ownership, attention to detail, and the ability to move work forward without constant direction.

Experience with a specific CRM or email platform is not a prerequisite. Strong marketing judgment, CRM expertise, and the ability to work effectively with technical implementation support matter most.

What success looks like

• CRM delivers measurable growth in repeat purchases and profitable customer revenue.
• Automated journeys generate a meaningful, growing contribution to CRM performance.
• Testing consistently produces useful insights and informs priorities.
• Reporting clearly explains results, their drivers, and recommended actions.
• Revenue growth is supported by healthy deliverability and customer engagement.
• You independently manage the CRM roadmap and take responsibility for agreed outcomes.