Jobs at Djinni

As an AI Engineer, you will be at the forefront of our innovation engine, architecting the next generation of intelligent agentic systems. This isn't just about prompt engineering; it's about building scalable, production-ready Generative AI ecosystems that solve high-stakes business challenges.

Key Responsibilities

• Architect & Deploy: Design end-to-end GenAI solutions, specialized AI agents, and high-performance RAG pipelines.

• Lead Innovation: Rapidly build and validate Proof of Concepts (PoCs) to showcase the "art of the possible" to stakeholders.

• Consult & Collaborate: Partner with cross-functional teams and interface directly with clients to translate complex needs into tailored AI strategies.

• Research & Evaluate: Stay ahead of the curve by benchmarking emerging models, agentic frameworks, and dev kits.

The Profile

• The Experience: 3+ years of industry-hardened experience in Applied AI or Machine Learning.

• The Tech Stack: Expert-level command of agentic frameworks (LangGraph, Agno, Google ADK) and Vector Databases.

• Cloud Fluency: Deep familiarity with at least one major Hyperscaler (GCP, AWS, or Azure).

• Bonus Points: Proficiency with the Google Cloud AI stack (Vertex AI, Gemini), MLOps (Docker/K8s), and rigorous evaluation frameworks like RAGAs or LangSmith.

• AI agent building: know-how.

Compensation: USD 2,000–3,500/mo depending on seniority and specific stack match. Remote, full-time. English B2 or higher is required for client-facing work.

We are a global online marketplace specializing in small molecules and biologics for the pharmaceutical and life sciences industries. Our platform hosts one of the world’s largest publicly доступних catalogs of chemical compounds — more than 11 billion compounds sourced from suppliers worldwide. We help researchers, procurement specialists, and pharma companies efficiently discover, compare, and purchase compounds through advanced chemical and text search technologies.

Alongside our marketplace platform, we are actively developing B2B SaaS solutions for pharmaceutical partners, focusing on automation, integrations, and seamless procurement workflows. To support this growth, we are looking for a Product Owner who will drive product development, collaborate closely with customers and internal teams, and help scale our SaaS direction.

In this role, you will:

• Work directly with customers and stakeholders to define and evolve the product vision in line with business goals and market demands
• Translate business needs and customer feedback into clear product requirements and actionable development tasks
• Own and manage the product backlog, ensuring priorities are aligned with strategic objectives and customer value
• Facilitate backlog refinement sessions and support development teams throughout the delivery lifecycle
• Coordinate timelines, deliverables, and expectations with customers and internal stakeholders
• Monitor project progress, identify risks, and ensure high-quality delivery and customer satisfaction
• Act as a key communication point between business and technical teams, ensuring transparency and alignment throughout the product lifecycle

We are looking for someone who has:

• 3+ years of experience in a Product Owner or Business Analyst role
• Practical experience working with Jira and Agile/Scrum methodologies
• Strong analytical and problem-solving skills with the ability to understand complex business processes
• Upper-Intermediate or higher English level with strong written and verbal communication skills
• High attention to detail, ownership mindset, and strong sense of responsibility
• Ability to adapt quickly to changing priorities and dynamic environments

What we offer:

• Competitive compensation based on experience and expertise
• Flexible working schedule
• Opportunity to work in an innovative pharma-tech and SaaS domain
• Full benefits package including paid vacation, sick leave, medical insurance, and sports compensation
• English courses and individual education budget
• Supportive and collaborative team environment

Delta M is a product IT company that is part of the international Delta M Group. The company has been successfully operating in Ukraine, Kazakhstan, Uzbekistan, Poland, etc. for over 18 years.

Our software, Delta M. CRM and Delta Tel, is installed in more than 100 banking and financial institutions in more than 15 countries, which collectively administer databases with more than 30 million records and is the best system solution in terms of price/functionality.

Our partners include leading banks, credit unions, housing and utilities companies, telecommunications companies, and companies in other sectors of the economy.

We expect you to have:

Technical education.

Experience working with the console (cmd).

Basic knowledge of Windows Server 2008, 2012, 2016 (would be a plus).

Good knowledge of Windows 10 (required).

Basic knowledge of SQL, at least 3 months of experience, select, join.

Experience with any CRM system (a plus).

Basic knowledge of API processes.

Competent written and spoken language.

Strong communication skills, responsibility.

Responsibilities:

Timely response to customer inquiries.

Solving problems at the technical level.

Assigning tasks to the second line of support with a description.

Monitoring the deadlines for completing tasks related to inquiries.

Working conditions:

Work in a successful international business and opportunities to realize your potential and ambitions in a rapidly growing and developing field!

Internal and external training.

A company with a developed corporate culture and a rich life.

Work schedule during the probationary period Mon-Fri: 9:00 a.m. - 6:00 p.m. Kyiv time (on-call duty on weekends, 1-2 times a month).

Remote work.

Competitive salary.

We’re looking for Technical Support Agents to join our support team in Kyiv. You’ll work alongside a Support Shift Lead, handling inbound customer queries, coordinating with production partners to ensure smooth live event delivery, and serving as the front line for our platform.

This is an excellent opportunity for someone early in their career who is technically curious, a strong communicator, and energized by the fast-paced nature of live events. You’ll learn a lot, work on real problems in real time, and play a direct role in keeping live sports on air for viewers around the world.

Shift Schedule
This role operates on day and evening shifts as part of a shift-based support structure (no night shifts).

Responsibilities

• Respond to inbound customer queries via our ticketing system, providing timely and helpful support
• Coordinate with production partners to ensure live events are delivered smoothly and issues are resolved quickly
• Monitor live event delivery and flag issues proactively before they escalate
• Troubleshoot technical issues related to streaming, integrations, and platform access
• Document incidents, resolutions, and useful information for the team knowledge base
• Escalate complex issues to the Support Shift Lead or engineering teams as appropriate
• Participate in shift handovers, ensuring open items are clearly communicated to the incoming team
• Provide feedback on recurring issues, customer pain points, and potential improvements

Requirements

• Strong written and verbal communication skills in English
• Comfortable learning technical concepts - you don't need to be an engineer, but you should be curious and quick to pick things up
• Organised and detail-oriented, able to manage multiple queries and priorities at once
• Calm under pressure and able to think clearly during live events
• Reliable and punctual: shift-based work requires consistency
• Comfortable working rotating shifts as part of a 24/7 operation, including nights and weekends
• Team player who communicates openly and supports colleagues

Nice to Have

• Previous experience in customer support, technical support, or a help desk environment
• Interest in or familiarity with live streaming, video, or sports broadcasting
• Exposure to ticketing systems, CRMs, or support tooling
• Basic understanding of APIs, web technologies, or streaming protocols

What You'll Learn

• How live streaming platforms work at scale
• Technical troubleshooting across video delivery, APIs, and integrations
• Incident management and escalation in a live operations environment
• How to work effectively in a fast-paced, globally distributed team

About DSC Video

DSC Video is a platform-as-a-service partner delivering live streamed sports events from around the world to customers and their end consumers. Our technical support team operates around the clock to ensure seamless delivery of live content across global time zones.

We're looking for Technical Support Agents to join our 24/7 support team in Kyiv. You'll work alongside a Support Shift Lead, handling inbound customer queries, coordinating with production partners to ensure smooth live event delivery, and serving as the front line for our platform.

This is an excellent opportunity for someone early in their career who is technically curious, a strong communicator, and energised by the fast-paced nature of live events. You'll learn a lot, work on real problems in real time, and play a direct role in keeping live sports on air for viewers around the world.

Responsibilities

• Respond to inbound customer queries via our ticketing system, providing timely and helpful support
• Coordinate with production partners to ensure live events are delivered smoothly and issues are resolved quickly
• Monitor live event delivery and flag issues proactively before they escalate
• Troubleshoot technical issues related to streaming, integrations, and platform access
• Document incidents, resolutions, and useful information for the team knowledge base
• Escalate complex issues to the Support Shift Lead or engineering teams as appropriate
• Participate in shift handovers, ensuring open items are clearly communicated to the incoming team
• Provide feedback on recurring issues, customer pain points, and potential improvements

Requirements

• Strong written and verbal communication skills in English
• Comfortable learning technical concepts - you don't need to be an engineer, but you should be curious and quick to pick things up
• Organized and detail-oriented, able to manage multiple queries and priorities at once
• Calm under pressure and able to think clearly during live events
• Reliable and punctual: shift-based work requires consistency
• Comfortable working rotating shifts as part of a 24/7 operation, including nights and weekends
• Team player who communicates openly and supports colleagues

What You'll Learn

• How live streaming platforms work at scale
• Technical troubleshooting across video delivery, APIs, and integrations
• Incident management and escalation in a live operations environment
• How to work effectively in a fast-paced, globally distributed team

About DSC Video

DSC Video is a platform-as-a-service partner delivering live streamed sports events from around the world to customers and their end consumers. Our technical support team operates around the clock to ensure seamless delivery of live content across global time zones.

Шукаємо фултайм розробника в команду.
 

Ми молода digital-агенція Caliber Systems.

Потрібен умовно правильний джун, якого зможемо прокачати і перш за все який хоче зростати - реальні проєкти і product thinking.

Формат роботи

• 8-годинний робочий день + обід.
• Віддалено

• Бюджет: до $800/міс

   

Стек

Frontend

• Next.js (App Router)
• React + TypeScript
• TailwindCSS
• Shadcn/UI
• Zustand 
• Three.js / R3F (Не обов'язково, але буде хорошим плюсом)

Backend

• Node.js / Express / Nest
• PostgreSQL / Supabase
• Prisma або Drizzle ORM
• JWT / OAuth Auth
• Cloud Storage (Supabase / Cloudflare R2 / Amazon S3)

• Stripe інтеграції

   

Dev, Ops & Process

• AWS / Cloudflare
• GitHub, Vercel CI/CD
• Cursor IDE

• AI інструменти (OpenAI)

   

Що ти робитимеш

• Реалізовувати UI + API
• Створювати MVP-фічі як з  нуля так і працюватимеш над існуючими проектами
• Працювати з ORM, Auth, Billing

• Інтегрувати платіжні системи, адмін панелі та дашборди

   

Проєкти різні - SaaS, AI-сервіси, маркетплейси, CRM.
 

Ідеальний кандидат

• від 1 року досвіду АБО сильні pet-проєкти
• Вміння використовувати АІ підчас роботи
• Розуміння React i Next.js та серверної архітектури
• Вміння самостійно розбиратись і вчитись
• Комунікабельність і відповідальність
   

Плюсом буде:

• Tailwind / UI Libraries
• Supabase
• AWS
• OpenAI integration
• PostgreSQL basics
• Prisma / Drizzle
• інтерес до SaaS / AI / 3D

Процес відбору
Intro call (30 хв) + Tech talk (60 хв) — задачі + мислення

Як податися?

Надішли:

• кілька слів про себе і про свій досвід
• Силки на лайв проекти

We are a fast‑growing iGaming product operating across Tier‑1 markets and serving millions of users worldwide. Our team combines deep industry expertise, years of hands‑on experience, and a strong professional network - making us ambitious, highly capable, and ready to scale. We are looking for a Support Manager who can deliver world‑class customer service, resolve complex issues, and ensure a seamless player experience.

Key Responsibilities:

• Handle customer inquiries via chat, email, and ticketing systems.

• Resolve account, payment, bonus, and gameplay‑related issues within SLA.

• Escalate technical or product‑related cases to relevant teams.

• Track and document bugs, feature requests, and user feedback.

• Maintain high customer satisfaction scores (CSAT, NPS).

• Contribute to continuous improvement of support processes.

Requirements:

• 2+ years of experience in customer support, ideally in iGaming, FinTech, or SaaS.

• Strong communication skills and ability to work under pressure.

• English proficiency at B2+ level (mandatory); additional languages are a plus.

• Experience with ticketing systems (Zendesk, Freshdesk, Jira Service Desk).

• Understanding of iGaming products and user experience.

• Proactive, detail‑oriented, and solution‑driven mindset.

We offer:

• Work in an international Tier‑1 iGaming environment.

• Remote work format with flexible schedule.

• Opportunities for professional growth and skill development.

• Collaborative, multicultural team atmosphere.

We are seeking a high-impact Head of Retention to build our Retention department from the ground up at a fast-growing, ambitious iGaming startup. If you have deep Tier-1 market expertise, a passion for data-driven growth, and the drive to scale a proprietary CRM system, we want you on our team.

🌐 Key Responsibilities:

• Build from Scratch: Architect and launch the Retention department on our powerful, proprietary CRM platform.

• Strategy & Reactivation: Develop and execute end-to-end strategies to maximize user retention and reactivation across multiple GEOs.

• Omnichannel Mastery: Lead communication across Email, SMS, In-App, Web-Push, WhatsApp, and Telegram.

• Data-Driven Growth: Segment audiences to deliver personalized journeys, run rigorous A/B tests, and turn insights into revenue.

• Performance Analysis: Plan, execute, and analyze promotional campaigns and automated lifecycles to consistently optimize retention metrics.

• Innovation: Proactively identify growth levers and new player retention methodologies.

📊 Required Experience:

• Hands-on experience with Tier-1 markets is a must.

• 2+ years in the iGaming industry, with at least 1 year in a Head of Retention or lead role.

• Proven ability to build business reports (funnels, segments, communication chains) and make data-backed decisions.

• Experience in team building, hiring, and implementing effective performance-based motivation systems.

• A multitasking powerhouse who thrives on managing complex data in a fast-paced environment.

💱 Why Join:

• Work in an international Tier‑1 iGaming environment.

• Remote format with flexible schedule.

• Competitive compensation and performance bonuses.

• Opportunity to shape global marketing strategy and scale a Tier‑1 product.

• Collaborative, multicultural team atmosphere.

About the Company
A custom software development team specializing in the professional trading industry. The company builds in-house software used by retail and professional traders to access the capital markets. Its products manage real transactional volume for thousands of active traders, where quality is mission-critical.
Start Date: ASAP. Candidates available to onboard quickly will be prioritized.
The Role
The company is looking for a Middle Hybrid QA Engineer to join its Medellín team, combining manual testing expertise with automation skills. The selected candidate will work directly under the Senior QA Engineer and collaborate with the core engineering and trading operations teams.
This is a hands-on role where the engineer will not simply follow a checklist. The candidate will be expected to think critically about how software breaks and is built, design and maintain automated test suites, document risks clearly, and help build a more resilient ecosystem in financial trading.
Career Track: Middle QA Engineer → Senior QA Engineer → QA Lead (Technical) or QA Manager
What the Engineer Will Work On
• A core web-based trading execution platform
• A native mobile trading application (iOS & Android)
• A trading performance analytics dashboard
• A member portal and customer hub
• Whitelabeled versions of the above for significant partners
• A brand-new risk management and market surveillance middle-layer (involvement from the ground up)
Key Responsibilities
• Design, execute, and maintain manual test cases across web, mobile, and API layers
• Build and maintain automated test suites (UI, API, and regression)
• Identify, document, and track defects with clear reproduction steps and risk assessment
• Participate in code reviews, sprint planning, and release readiness sessions
• Collaborate with developers, product managers, and the Chicago-based team
• Contribute to test strategy, coverage analysis, and QA best practices as the team scales
Candidate Requirements
• At least 2.5 years of hands-on QA experience with a solid manual testing background
• Initial commercial experience with test automation frameworks (Playwright, Cypress, Selenium, Appium, or similar)
• Working knowledge of API testing (Postman, REST Assured, or equivalent)
• Familiarity with SQL, Git, and CI/CD pipelines
• Sharp analytical thinking and an obsessive eye for detail
• Willingness to grow technical skills and take on increasing automation ownership
• Strong Intermediate English (B1+ / B2) with confident spoken communication for daily meetings and stand-ups
Nice to Have
• Experience in fintech, trading platforms, or financial systems
• Knowledge of performance testing tools (JMeter, k6)
• Experience with mobile automation
• Understanding of trading workflows, order management, or market data

We are looking for a Head of Data to lead the data strategy of our fast-growing iGaming startup. Our team combines deep industry expertise and a strong professional network - making us ambitious, highly capable, and ready to scale. Operating across Tier-1 markets and serving millions of users worldwide, we are seeking a visionary leader who will not just analyze data but build a world-class data ecosystem that drives our business forward.

🌐 Responsibilities:

• Design and execute the company’s data strategy, ensuring data is at the heart of every business decision.
• Oversee and optimize the design of our data warehouse and ETL/ELT pipelines (Airflow, dbt, SQL).
• Transform raw data into a strategic roadmap, identifying high-impact challenges and opportunities for the business.
• Lead the development of predictive models and machine learning frameworks to forecast user behavior and LTV.
• Act as a strategic partner to Leadership and Product teams, delivering insights that directly influence product growth and KPIs.

• Build and champion a data-driven culture across the organization, ensuring high data quality and literacy.

   

📊 Requirements:

• 4+ years of experience in data leadership or senior analytics roles, ideally within iGaming or high-load Fintech.
• Master of SQL & Architecture: Deep expertise in relational databases (PostgreSQL, MySQL) and modern data stacks.
• Analytical Powerhouse: Advanced experience with Amplitude and a proven track record of extracting product insights.
• Engineering Mindset: Strong understanding of ETL/ELT processes and the ability to guide technical implementations.
• Statistical Expertise: Practical experience in building predictive models and applying advanced statistical methods.
• Strategic Communicator: Exceptional ability to translate complex data into clear, business-oriented narratives for stakeholders.

• English proficiency at B2/C1 level (mandatory); Ukrainian is a plus for seamless team collaboration.

   

We offer:

• Full ownership of the data domain in an international Tier-1 iGaming environment.
• Your insights will be the foundation for our product development and global business decisions.
• Work alongside top-tier industry experts in a fast-paced, "driver-style" environment.
• Fully remote work format with a flexible schedule.
• A package that reflects your seniority.

Project: A bootstrapped Israeli startup building a platform that integrates AI employees as native members of mid-sized organizations. AI agents function as full team members, equipped with their own communication channels (Slack, WhatsApp, email, SMS, voice), connected to business tools such as Salesforce, Google Workspace, and Zoom, and capable of participating in meetings.
The platform is both model-agnostic and ecosystem-agnostic, designed specifically for non-technical users with a no-code, user-friendly approach.
The company already has a working MVP, paying customers, and is currently preparing for a funding round. The founding team brings more than 20 years of experience in AI and machine learning.

Cooperation: long-term engagement, full-time.
Stage: New project. MVP is ready; currently scaling to production ahead of a fundraising round.
Position: New role. First hire from 8allocate — the Tech Lead will subsequently help recruit the rest of the team (2 backend engineers, 1–2 QA).
Timezone requirements: European timezone. Client is based in Israel (UTC+3); overlap with EU working hours is expected.
Location requirements: Remote. Ukraine and other Eastern European locations.
English: Upper-Intermediate or higher.

Tech Stack:

• Languages: Python (primary), JavaScript / Node.js.
• AI/ML: LangChain, LangGraph, LangSmith, LangFuse, Claude/Anthropic.
• Frontend: React/Next.js (secondary priority).
• Infrastructure: Docker, CI/CD, cloud-agnostic (AWS + GCP).
• Integrations: Salesforce, Google Workspace, Zoom, Slack, WhatsApp, email, phone APIs.
• Architecture: Multi-agent orchestration, RAG, MCP, embeddings, smart model routing.

Requirements:

• 5+ years of hands-on experience building AI systems in production (recent AI, not legacy ML)
• Production experience with LangChain / LangGraph (mandatory)
• Experience with multi-agent orchestration patterns (planner-executor, supervisor, handoff)
• Knowledge of RAG, MCP, embeddings, prompt design, and context management
• Strong Python; JavaScript / Node.js as secondary
• DevOps-capable: CI/CD, Docker, monitoring, logging, DB migrations
• Experience testing non-deterministic LLM systems (evals, golden datasets)
• Experience integrating with SaaS platforms (Salesforce, Google Workspace, Slack, etc.)
• Security best practices: auth/authz, secrets management, OWASP Top 10, LLM-specific risks (prompt injection, tool abuse)
• Awareness of SOC 2 / GDPR
• React / Next.js — advantage (secondary priority)
• Startup mindset: comfortable with ambiguity, end-to-end ownership, fast context-switching

Responsibilities:

• Design and build multi-agent systems using LangChain/LangGraph in production
• Scale the existing MVP to production: monitoring, auto-scaling, error handling, performance optimization
• Build and maintain integrations with SaaS platforms and communication channels
• Own the full DevOps ecosystem: CI/CD, Git workflows, DB, backups, logging
• Establish testing discipline, including LLM evals and regression suites
• Implement security by default
• Participate in recruiting and mentoring backend engineers and QA
• Provide technical advisory to the client: architectural decisions, technology choices

Benefits from 8allocate:

• Team & Culture: Team events, offsites, and a culture that keeps people connected.
• Learning & Development: Budget for courses, certifications, and conferences.
• Wellbeing: Flexible support in line with company policy, with options to support your physical and mental wellbeing (sport, mental health, or medical insurance).
• Rest & Recovery: Paid vacation and sick leave.

Project: Our client is a European product-focused technology company with more than 15 years of experience delivering custom digital solutions for international businesses. Their expertise includes AI-powered systems, e-commerce platforms, and complex web applications for global markets.
The project is a large-scale international platform for searching and comparing insurance and extended warranty products for vehicle owners. The solution integrates multiple external services and includes advanced business logic, data-driven features, and scalable architecture aimed at users across different countries.
Cooperation: Long-term.
Stage: Existing project.
Timezone Requirements: Ukrainian time zone.
Location Requirements: remote.
English: Upper-Intermediate or higher.

Requirements:

• 3+ years of experience in QA automation (TypeScript / JavaScript).
• Ability to develop and maintain automated tests and expand automation coverage.
• Experience in standard manual testing.
• Ability to analyze product analytics (Mixpanel or similar tools).
• Experience in investigating and resolving production incidents.
• Experience writing and maintaining technical documentation.
• Strong independence, self-organization, and professional maturity.

Responsibilities:

• Maintaining and developing automated tests; increasing automation coverage.
• Performing standard manual testing.
• Conducting task reviews.
• Reviewing designs and verifying User Journeys based on Mixpanel data.
• Creating and maintaining documentation.
• Analyzing issues and incidents occurring in the production environment.
• Analyzing Mixpanel data to understand how users navigate the application.

Benefits from 8allocate:

• Team & Culture: Team events, offsites, and a culture that keeps people connected.
• Learning & Development: Budget for courses, certifications, and conferences.
• Wellbeing: Flexible support in line with company policy, with options to support your physical and mental wellbeing (sport, mental health, or medical insurance).
• Rest & Recovery: Paid vacation and sick leave.

Project: 
A Berlin-based fintech startup developing a modular payment operating system for enterprise businesses. The platform enables companies to orchestrate payment flows, manage integrations, automate financial workflows, and optimize payment performance through a unified, scalable infrastructure. Trusted by global brands such as leading retail, mobility, and marketplace companies, the solution helps enterprises simplify complex payment ecosystems, improve operational efficiency, and accelerate expansion across international markets.

Cooperation: Long-term cooperation.
Stage: Existing project. The platform is live and serving enterprise clients.
Tech Stack: Golang, AWS, PostgreSQL, microservices, distributed systems.
Nice to have: payments domain experience, integrations experience, and AI tools in the dev lifecycle.
Timezone Requirements: CET / European business hours.
Location Requirements: Remote.
English: Upper-Intermediate / Advanced. B2+/C1. Hard requirement — confirmed by the client.
Requirements:

• 4+ years of experience with a proven track record of delivering projects.
• Strong software design intuition and clean code principles.
• Experience with distributed systems and microservices architecture.
• Proficiency in Golang, AWS, and PostgreSQL.
• Business-oriented mindset.
• AI-native — actively uses AI tools throughout the development lifecycle (strong preference).

Nice to have:

• Payments domain experience.
• Integrations experience.

Responsibilities:

• Design, develop, and maintain backend services in Golang.
• Work within a microservices architecture on a high-load distributed system.
• Collaborate closely with the existing engineering team.
• Participate in code reviews and technical discussions.
• Troubleshoot and optimize PostgreSQL-based systems.

Benefits from 8allocate:

• Team & Culture: Team events, offsites, and a culture that keeps people connected.
• Learning & Development: Budget for courses, certifications, and conferences.
• Wellbeing: Flexible support in line with company policy, with options to support your physical and mental wellbeing (sport, mental health, or medical insurance).
• Rest & Recovery: Paid vacation and sick leave.

We are looking for a Senior Data Engineer to join growing engineering team. This person will be responsible for designing, building, and operating the data pipelines and warehousing infrastructure that power our products and partner integrations. The role centers on Apache Airflow orchestration, ETL/ELT in Python, and PostgreSQL data modeling at non-trivial scale.

This is a senior position. We expect end-to-end ownership - dive into a problem, build the context, propose a path, ship it, and operate it - pulling in others when their expertise is genuinely required. This person will work directly with engineering leadership and integrate tightly with our backend service teams.

The ideal candidate brings hands-on experience designing and operating production Airflow deployments, strong Python and SQL fluency, and a working comfort with messy vendor data. They actively leverage AI-powered tooling - Claude Code, Cursor, MCP, and similar - as a force multiplier in day-to-day delivery, and they have an informed point of view on where this is going. They are collaborative, detail-oriented, and thrive in a fast-paced, agile environment.

Position: New position. Team growth.
Work schedule: 9-10 a.m.- 6-7 p.m., flexible working hours.
Location: Remote.
English: Upper-Intermediate.

Technical stack:

• Orchestration: Apache Airflow (multiple production DAGs)
• Languages: Python 3.12+, SQL (PostgreSQL); Java reading literacy is a plus
• Data libraries: Pandas, NumPy, SQLAlchemy
• Databases: PostgreSQL with managed migrations (Flyway-style)
• Cloud: Azure and / or AWS
• AI / Agentic: Claude Code, Anthropic API, MCP (Model Context Protocol), Ollama, internal agent platform
• Adjacent stack you'll interact with: Java, Spring Boot, Hibernate, Query DSL, Debezium (CDC), WebSocket / SSE

Requirements:

• Real pipeline ownership. You've designed, shipped, and operated production Airflow (or comparable orchestrator) at non-trivial scale. You know what breaks at 2 AM and how to keep it from waking the rest of the team.
• Strong Python data manipulation. Pandas, NumPy, and SQLAlchemy are working tools, not interview trivia.
• Real SQL fluency. You think in joins, indexes, and execution plans. Stored procedures and migrations don't intimidate you.
• Vendor-data realism. You're comfortable reading vendor documentation, integrating messy external APIs, and translating "how is your data shaped?" into a workable schema in front of a partner.
• AI-first instinct. You already use Claude Code, Cursor, or comparable tooling daily and you push it harder than your peers do. You have a forming point of view on agent design, prompts, and MCP.
• Self-direction. Senior here means you find the work, build the context, decide the approach, and ship - escalating only when escalation is genuinely required.
• Distributed-systems sensibility. You understand event-driven patterns, idempotency, replayability, and the realities of real-time data processing.

Nice to have:

• Java reading literacy. Some of our DAGs invoke Java-based containers; cursory comfort speeds up triage. Backend engineers and AI agents can fill the rest.
• Hands-on with CDC (Debezium) and event-driven architectures
• Experience with cloud data warehouses (Snowflake, Synapse, BigQuery) or lakehouse architectures
• Financial / market / reference data background; familiarity with crypto pricing, securities reference, or fund accounting data
• An MCP server, Claude skill, custom agent, or hook you've built or extended
• dbt, Kafka, Event Hubs, or comparable data tooling

Responsibilities:

Pipeline Engineering & Orchestration:

• Design, build, and operate Apache Airflow DAGs that ingest data from financial vendors, partners, and internal systems
• Architect ETL/ELT pipelines in Python with appropriate batching, idempotency, retry, backfill, and lineage characteristics
• Integrate with messy external vendor APIs and file feeds; handle schema drift, late data, and partial failures gracefully
• Build and maintain background workers and scheduled services for process automation
• Establish observability for pipelines: logging, metrics, alerting, and runbooks for on-call response

Data Modeling & SQL

• Design and optimize PostgreSQL schemas across operational and analytical domains
• Author and tune complex SQL: stored procedures, views, window functions, indexing strategies, and query plans
• Implement managed database migrations and versioning using existing tooling
• Model reference, market, and transactional data into clean, queryable shapes that downstream services and analytics can rely on

AI-Augmented Engineering

• Pair with AI agents on data operations: direct them, review their work, and push back when they're wrong
• Identify practical opportunities to apply AI within both the development toolset and product features
• Contribute to internal agent skills, prompts, and MCP integrations that improve pipeline diagnostics, schema management, vendor onboarding, and code review
• Stay current on emerging AI patterns and bring back what works

Cross-Functional Delivery

• Sit in on partner and client calls, map their data into our model, and ship integrations without long handoffs
• Contribute to architecture decisions across the data platform - we don't gatekeep that to a small group
• Collaborate with backend engineers on Java / Spring Boot services that consume or produce data your pipelines manage
• Document approaches and decisions clearly enough that future-you and your colleagues can build on them

Benefits from 8allocate:

• Team & Culture: Team events, offsites, and a culture that keeps people connected.
• Learning & Development: Budget for courses, certifications, and conferences.
• Wellbeing: Flexible support in line with company policy, with options to support your physical and mental wellbeing (sport, mental health, or medical insurance).
• Rest & Recovery: Paid vacation and sick leave.
   

🏢 About VitaUp
VitaUp is a fast-growing international eCommerce brand in the premium dietary supplements space, selling across Amazon US and EU marketplaces. Our products compete with leading wellness brands and are built on strong foundations of quality, compliance, and operational excellence.

We operate as a lean, international team where ownership, initiative, and structured thinking matter. Every role directly impacts the stability and growth of the business.
 

🎯 About the Role

We are looking for an experienced Amazon Account Health & Compliance Manager to take full ownership of Amazon compliance operations and account health.

This is not a PPC or general marketplace role. The focus is strictly on:

• Amazon Account Health & compliance monitoring
• Appeals, POAs, reinstatements, and escalations
• Supplements category compliance
• Documentation and regulatory coordination
• Cross-functional process ownership
• Compliance-driven listing management

You will play a key role in protecting and scaling a highly regulated Amazon business.
 

📌 Key Responsibilities

📊 Amazon Account Health & Compliance

• Daily monitoring of Account Health Dashboard
• Managing policy violations, ASIN suppressions, and account issues
• Writing and submitting appeals (POA) and handling Amazon communication
• Leading reinstatement and escalation processes

📁 Documentation & Regulatory Control

• Managing COAs, cGMP, lab reports, SDS/MSDS, FDA-related documentation
• Ensuring label accuracy and compliance alignment
• Coordinating with suppliers and regulatory partners

🛒 Listings & Product Support

• Compliance-focused listing creation and optimization
• Product research and competitor analysis
• Supporting new product development (NPD) from a compliance perspective

👥 Process & Team Coordination

• Building and maintaining SOPs and workflows
• Coordinating cross-functional execution
• Supporting structured operations across teams
   

✅ Requirements

Amazon Compliance Experience

• 2+ years in Amazon Seller Central (Account Health / Compliance)
• Experience with ASIN suppressions, reinstatements, and policy enforcement
• Strong experience writing POAs and communicating with Amazon Support

Supplements / Wellness Category

• Experience in supplements, nutraceuticals, or sports nutrition
• Strong understanding of Amazon compliance rules (claims, ingredients, labeling, testing)

Documentation Skills

• COA, cGMP, lab testing, FDA-related documentation handling
• Experience resolving compliance documentation issues

Listings & Product Understanding

• Listing optimization and compliance review
• Product research and market analysis

Leadership & Structure

• Experience managing teams (10+ people preferred)
• Strong ownership mindset, structured thinking, and attention to detail
   

🌟 Nice to Have

• Amazon US/EU marketplace experience (DE/UK a plus)
• Knowledge of FDA 21 CFR / DSHEA
• Experience with third-party testing (NSF, Eurofins, USP, ISO 17025)
• Experience with bulk uploads, flat files, and escalation workflows
• Background in fast-growing Amazon/eCommerce brands
• Experience with new product launches
   

🎁 What We Offer

• Work with a fast-growing international supplements brand
• Direct impact on Amazon account stability and business growth
• Competitive USD-based salary aligned with experience
• Flexible, results-driven environment (no micromanagement, standard working hours expected)
• Real growth opportunities inside the company
• Exposure to top-performing Amazon US & EU products
   

🚀 Ready to Join Us?

We’re looking for someone proactive, structured, and highly ownership-driven—someone who can independently manage complex compliance operations and help scale a premium wellness brand on Amazon.