Jobs at Djinni

9589
  • Β· 80 views Β· 19 applications Β· 4d

    Senior Product Manager

    Full Remote Β· Countries of Europe or Ukraine Β· Product Β· 4 years of experience Β· English - B2
    PIN-UP Global is an international company specializing in developing and implementing advanced technologies, B2B solutions, and innovative products. We ensure certification and licensing of our products, providing customers and partners of the holding...

    PIN-UP Global is an international company specializing in developing and implementing advanced technologies, B2B solutions, and innovative products.

     

    We ensure certification and licensing of our products, providing customers and partners of the holding company with high-quality and reliable solutions.

    PIN-UP Global is represented in Cyprus, Poland, Armenia, Peru, Malta. The holding’s headquarters is located in Cyprus.

     

    We are looking for a Senior Product Manager!

     

    Requirements:

    Product Ownership & Strategy

    – Full ownership of product vision, strategy, and roadmap.
    – Translate business goals into clear product initiatives and measurable outcomes.
    – Own short- and mid-term product planning.
    – Continuously validate hypotheses through data, customer input, and hands-on product usage.

     

    Customer Experience & Automation

    – Strong customer orientation with regular direct interaction with clients and users.
    – Hands-on usage of the product and deep understanding of real HR workflows.
    – Identify manual, repetitive, and inefficient user actions and turn them into automated product solutions.
    – Drive automation of HR processes to reduce user effort, errors, and time-to-value.
    – Collaborate with design on UX/UI that combines clarity with scalable automation.

     

    Discovery, Analytics & Requirements

    – Gather, structure, and prioritize requirements from customers and stakeholders.
    – Conduct user research and analyze user behavior.
    – Define and track product KPIs and success metrics.
    – Make decisions based on data and user feedback rather than assumptions.
    – Experience working with Agile product development methodologies

     

    Delivery & Execution

    – Own and prioritize the product backlog.
    – Prepare and maintain product documentation (PRDs, user stories, acceptance criteria).
    – Lead refinement sessions and ensure clear scope understanding across the team.
    – Work closely with engineering, design, and QA to deliver high-quality releases.

     

    Business Analysis & Stakeholder Collaboration

    – Manage and support Business Analysts by setting priorities and ensuring high-quality requirements.
    – Collaborate cross-functionally to gather requirements, clarify business needs, and manage expectations.
    – Build and maintain a stakeholder matrix with clear decision rights (request / approve / consult).
    – Act as a strategic liaison between product and executives (CEO, CHRO, Head of Product), ensuring alignment and sign-off on key deliverables.
    – Communicate progress, risks, and decisions transparently.
    – Represent the voice of the customer across the team and the business.

     

    Responsibilities:

    – Own the HR Tech product end-to-end: from problem discovery to delivery and continuous improvement.

    – Work directly with customers and users to understand needs, pain points, and real workflows.

    – Lead discovery activities and convert insights into clear product decisions and priorities.

    – Define, maintain, and communicate the product roadmap.

    – Own backlog management: prioritization, refinement, and readiness for delivery.

    – Act as the primary decision-maker for product scope, priorities, and trade-offs.

    – Work closely with Business Analysts to ensure high-quality requirements and clear role ownership.

    – Collaborate daily with engineering, design, QA, and project management to enable fast and predictable delivery.

    – Drive automation initiatives and UX improvements across the product.

    – Run regular product management routines (planning, refinement, reviews, stakeholder syncs).

    – Communicate progress, risks, and decisions clearly to stakeholders.

    – Ensure product outcomes align with business goals and user value.

     

    What are the conditions and bonuses?

    πŸ€An exciting and challenging job in a fast-growing product holding, the opportunity to be part of a multicultural team of top professionals in Development, Engineering and Architecture, Management, Operations, Marketing, etc;

    🀝Great working atmosphere with passionate IT experts and leaders, sharing a friendly culture and a success-driven mindset is guaranteed;

    πŸ“Beautiful offices in Warsaw, Limassol, Yerevan β€” work with comfort and enjoy the opportunity to build a network of connections with IT professionals day by day;

    πŸ§‘β€πŸ’»Laptop & all necessary equipment for work according to the holding standards;

    πŸ–Paid vacations, personal events days, days off;

    πŸ«–Paid sick leave;

    πŸ‘¨β€βš•Medical insurance;

    πŸ’΅Referral program β€” enjoy cooperation with your colleagues and get a bonus;

    πŸ“šEducational support by our L&D team: internal and external trainings and conferences, courses on Udemy;

    πŸ—£Free internal English courses;

    πŸ€Έβ€β™€Sport benefit;

    πŸ¦„Multiple internal activities: online platform with newsletters, quests, gamification, and presents for collecting bonuses, PIN-UP talks club for movie and book lovers, board games cozy evenings, special office days dedicated to holidays, etc;

    🎳Company events, team buildings.

    More
  • Β· 54 views Β· 8 applications Β· 4d

    Tech Lead / Senior Full-Stack (Python, Node.js + AWS + React) to $4000

    Full Remote Β· Countries of Europe or Ukraine Β· 6 years of experience Β· English - B2
    We are looking for a Senior Full Stack Developer capable of taking technical ownership, making independent decisions, and ensuring reliable delivery of complex, production-ready solutions. We expect a highly skilled engineer who can drive results,...

    We are looking for a Senior Full Stack Developer capable of taking technical ownership, making independent decisions, and ensuring reliable delivery of complex, production-ready solutions. We expect a highly skilled engineer who can drive results, structure development processes, and demonstrate strong leadership qualities.

     

    Core Requirements:

    πŸ“Œ English: Upper-Intermediate or higher.

    πŸ“Œ 6+ years of commercial experience with key technologies:

    • Python
    • Node.js
    • AWS Lambda
    • React.js

       

    πŸ“Œ Commercial experience with additional technologies:

    • NestJS
    • Express.js
    • TypeScript
    • REST API / GraphQL
    • PostgreSQL

       

    Nice to have:

    • Nice to have
    • Hands-on experience with cloud platforms such as Microsoft Azure and Google Cloud Platform (GCP).
    • Understanding of core cloud services (Compute, Storage, Networking, IAM) and their practical application in production environments.
    • Experience with deploying, maintaining, and optimizing cloud-based infrastructure is a strong advantage.

     

    Senior-Level Expectations

    The candidate must demonstrate advanced technical maturity and hands-on experience with:

    • Launching live production projects and supporting production environments.
    • Solving complex technical challenges and optimizing system architecture.
    • Independent decision-making in technical matters with minimal supervision.
    • Leadership skills, including guiding and coordinating development teams.
    • Code quality control (code reviews, enforcing coding standards).
    • Technical risk management, identifying potential issues and mitigation strategies.
    • Effort and timeline estimation for features and development tasks.
    • Participation in release planning, coordinating the technical delivery process.

     

    Key Personal Qualities

    • Strong sense of ownership and responsibility.
    • Analytical thinking and a results-driven mindset.
    • Ability to work effectively in a dynamic and fast-paced environment.

     

    What we can offer:

    Full-time flexible working schedule;

    Comfortable, cosy, and well-equipped office;

    Modern working place MacBookPro;

    18 business days of paid vacation / 10 paid sick leaves / public holidays in Ukraine.

    English lessons

    More
  • Β· 75 views Β· 13 applications Β· 4d

    Lead Node.js Software Engineer

    Full Remote Β· Ukraine Β· 5 years of experience Β· English - B2
    About the client: Our customer is the European online car market, with over 30 million monthly users and a presence in 18 countries. As a Senior FullStack Engineer, you will play a pivotal role in shaping the future of online car markets and enhancing the...

    About the client:

    Our customer is the European online car market, with over 30 million monthly users and a presence in 18 countries. As a Senior FullStack Engineer, you will play a pivotal role in shaping the future of online car markets and enhancing the user experience for millions of car buyers and sellers.
     

    Responsibilities:

    • Developing fast, high-traffic public-facing websites
    • Explore new technologies and help the team to use them
    • Work using AI tools and apply them to the SDLC
    • Following software development best practices while delivering the work
    • Following testing principles while testing your own code to ensure production readiness
    • Follow the philosophy of: you-build-it-you-run-it (be responsible for the SDLC processes) 
       

    Requirements: 

    • 5+ years developing reliable, highly available, and scalable software systems
    • Strong understanding of software architecture and design patterns
    • Firm grasp of clean code principles and coding standards
    • Strong proficiency using AI tooling, such as ChatGPT/Codex, for rapid development
    • Experience integrating AI tooling into your development environment for streamlined usage
    • Experience with AI Frameworks like Vercel AI SDK, LangChain, etc.
    • Strong proficiency with backend development (Typescript, Node.js, C#)
    • Strong proficiency with SQL & NoSQL datastores (GraphQL, Redis)
    • Strong proficiency with frontend development (HTML, CSS, JavaScript)
    • Strong proficiency with component-based frameworks and SSR (Next.js/React, Vue.js, Angular)
    • Hands-on experience developing and maintaining 3rd party content management systems
    • Knowledge of modern cloud infrastructures and tools, such as AWS, Terraform, and Docker
    • Experience with APIs and developing in a service-based application environment
    • Experience building optimized UIs for performance
    • Proficiency with version control systems such as Git
    • Experience working within a formal CI/CD pipeline
    • Experience with logging, monitoring, and alerting services like Datadog, Newrelic
    • Solid approach to testing and ensuring quality of code, Unit testing, backend, and frontend
    • At least Upper-intermediate English level
    • Working for the North America timezone (ET) is preferable (till 21:00 Kyiv time)
    More
  • Β· 60 views Β· 19 applications Β· 4d

    Senior BI Developer/Architect

    Part-time Β· Full Remote Β· Worldwide Β· 5 years of experience Β· English - B2
    About the Company Our client is a consulting-driven analytics and data solutions provider supporting franchise-based businesses across multiple industries. They partner directly with operational leaders and project managers to turn raw operational data...

    About the Company

    Our client is a consulting-driven analytics and data solutions provider supporting franchise-based businesses across multiple industries. They partner directly with operational leaders and project managers to turn raw operational data into practical insights, improving decision-making, reporting accuracy, and overall business performance.

    The team values pragmatic, cost-effective solutions over unnecessary complexity. This is a collaborative environment where developers influence both technical architecture and real business outcomes. This role offers flexible remote work, steady growth potential, and the opportunity to directly impact client operations through analytics and reporting.

     

    About the Role

    We have an immediate need for a Part-Time Remote Senior BI Developer/Architect to support franchise clients on project-based work. The role will begin at approximately 10 hours per week and is expected to grow closer to 20 hours per week over time.

    Candidates must be available to overlap with core hours between 8:00 a.m. and 12:00 p.m. EST US, or until approximately 1:00 p.m EST US.

    You will collaborate directly with the project manager to run reports, create dashboards, analyze data points, and deliver actionable insights to clients.

     

    Responsibilities:

    • Collaborate with team members and actively participate in architectural decisions for the business intelligence platform.
    • Identify tools to solve business problems and create proof-of-concepts to support organizational decision-making.
    • Design, build, enhance, and maintain both historical and real-time interactive dashboards and reports for analysts, applications, and external business partners.
    • Use SQL and other tools efficiently to create scalable, reliable, and high-performance reports and dashboards.
    • Automate ad-hoc reports, optimize user queries, and facilitate data research and understanding.
    • Review datasets to ensure data quality and accuracy.
    • Implement data security measures to protect PII and other sensitive information in reports.
    • Build data applications using Power Apps or similar tools.
    • Work closely with the project manager and franchise clients to analyze data and communicate insights clearly.
    • Provide creative, practical, and cost-effective solutions to client challenges.

       

    Required Skills & Experience:

    • Bachelor’s degree in Computer Science, Information Technology, or a related field.
    • 4-5 years of experience in a Business Intelligence role.
    • Strong proficiency in SQL, including joins, inserts, updates, deletes, conditional logic, subqueries, temp tables, and complex data transformations.
    • Experience building graphs and charts that communicate useful insights.
    • Knowledge of relational database management and data warehousing concepts.
    • Experience reviewing datasets for data quality.
    • Experience with Power BI, SSRS, or another enterprise-level reporting platform.
    • Strong communication skills and confidence working directly with clients.

       

    Nice to Have:

    • Experience building applications using Power Apps.
    • Experience in a consulting or client-facing environment.
    • Experience supporting franchise or multi-location businesses.
    • Experience working with real-time reporting environments.
    • Exposure to data governance or data security best practices.
    More
  • Β· 128 views Β· 17 applications Β· 4d

    Data Analyst

    Full Remote Β· Countries of Europe or Ukraine Β· Product Β· 3 years of experience Β· English - B1
    PIN-UP Global is an international company specializing in developing and implementing advanced technologies, B2B solutions and innovative products. We ensure certification and licensing of our products, providing customers and partners of the holding...

    PIN-UP Global is an international company specializing in developing and implementing advanced technologies, B2B solutions and innovative products.

     

    We ensure certification and licensing of our products, providing customers and partners of the holding company with high-quality and reliable solutions.

    The holding’s headquarters is located in Cyprus.

     

    We’re looking for a sharp and driven Data Analyst to join our team!

     

    Responsibilities:

    • Research and prepare data with SQL;
    • Build efficient and optimised queries (aggregating views, tables etc);
    • Create dashboards for product and cashdesk teams;
    • Brainstorm how to make things better and share your findings with team, because your view is valuable and may help or impact whole company.

     

    Requirements:

    • Experience with BI tools (Tableau preferably), may attach a screenshot of one of your dashboards;
    • Strong SQL and complex queries optimisation;
    • Understanding raw transactional data and experience in converting them intro aggregated product metrics for further analysis;
    • Be active person with burning desire to learn new tools, passion to analytics and friendly work in team.

     

    What are the conditions and bonuses?

    πŸ€An exciting and challenging job in a fast-growing product holding, the opportunity to be part of a multicultural team of top professionals in Development, Engineering and Architecture, Management, Operations, Marketing, etc;

    🀝Great working atmosphere with passionate IT experts and leaders, sharing a friendly culture and a success-driven mindset is guaranteed;

    πŸ“Beautiful offices in Warsaw, Limassol, Yerevan β€” work with comfort and enjoy the opportunity to build a network of connections with IT professionals day by day;

    πŸ§‘β€πŸ’»Laptop & all necessary equipment for work according to the holding standards;

    πŸ–Paid vacations, personal events days, days off;

    πŸ«–Paid sick leave;

    πŸ‘¨β€βš•Medical insurance;

    πŸ’΅Referral program β€” enjoy cooperation with your colleagues and get a bonus;

    πŸ“šEducational support by our L&D team: internal and external trainings and conferences, courses on Udemy;

    πŸ—£Free internal English courses;

    πŸ€Έβ€β™€Sport benefit;

    πŸ¦„Multiple internal activities: online platform with newsletters, quests, gamification, and presents for collecting bonuses, PIN-UP talks club for movie and book lovers, board games cozy evenings, special office days dedicated to holidays, etc;

    🎳Company events, team buildings.

    More
  • Β· 61 views Β· 7 applications Β· 4d

    Lead Generation Specialist

    Full Remote Β· Ukraine Β· English - B1
    We are an international recruitment agency specializing in IT and fintech talent acquisition across Europe. With a distributed team of recruiters and researchers, we connect top professionals with leading companies. Position Overview: We are looking for...

    We are an international recruitment agency specializing in IT and fintech talent acquisition across Europe. With a distributed team of recruiters and researchers, we connect top professionals with leading companies.

     

    Position Overview:
    We are looking for a proactive Lead Generation Specialist to join our team. In this role, you will be responsible for engaging with pre-identified clients, initiating first contact, handling objections, and ensuring smooth follow-up until the client is ready for an interview. 

     

    You will play a key part in building trust and interest from client.

     

    Key Responsibilities:

    • Reach out to candidates provided by the sourcing team via LinkedIn, email, messengers, and other available channels.
    • Follow up consistently to maintain client engagement and ensure responses.
    • Handle objections and address client concerns to increase interest in the opportunity.
    • Nurture communication with clients and build rapport until they agree to a call.
    • Keep structured records of communication and update our ATS/CRM.
    • Collaborate with team members to ensure a smooth handover of warm clients.

       

    Requirements:

    • Previous experience in client outreach, lead generation, inside sales, or a similar role.
    • Strong communication and persuasion skills, with the ability to handle objections.
    • Experience working with LinkedIn, email tools, and CRM/ATS systems.
    • Good written and spoken English (Upper-Intermediate or higher).
    • Proactive, persistent, and result-oriented mindset.
    More
  • Β· 28 views Β· 5 applications Β· 4d

    Junior IT Recruiter

    Full Remote Β· Ukraine Β· 1 year of experience Β· English - B2
    We are looking for a Junior Recruiter to join our team. You will work with pre-selected candidates provided by the team and focus on communication, evaluation, and coordination. Your Responsibilities Conduct video calls with candidates provided by...

    We are looking for a Junior Recruiter to join our team. 

     

    You will work with pre-selected candidates provided by the team and focus on communication, evaluation, and coordination.

     

    Your Responsibilities

    • Conduct video calls with candidates provided by the team
    • Present job opportunities clearly and professionally
    • Ask structured questions to understand candidate experience, motivation, and expectations
    • Evaluate candidates according to predefined criteria
    • Update candidate information in the internal system (CRM / ATS)
    • Maintain clear and friendly communication with candidates throughout the process
    • Coordinate next steps with senior recruiters or hiring managers

     

    What You Will NOT Do

    • No candidate sourcing
    • No LinkedIn search or outreach
    • No cold messages

     

    Requirements

    • Good spoken English (at least upper-intermediate level)
    • Clear communication skills and confidence in video conversations
    • Ability to follow scripts, guidelines, and processes
    • Basic computer skills and attention to detail
    • Interest in recruitment and working with people

     

    We Offer

    • Full onboarding and training
    • Clear processes and support from senior recruiters
    • Opportunity to grow
    • Friendly and professional team environment
    • Stable workload without sourcing pressure

     

    More
  • Β· 224 views Β· 42 applications Β· 4d

    Customer Support Agent

    Full Remote Β· Countries of Europe or Ukraine Β· Product Β· 1 year of experience Β· English - B2
    We're looking for Customer Support Agent to join our team. As a Customer Support Agent, you will be the first point of contact for our clients, ensuring a smooth and efficient support experience through live chat and email. Your main focus will be...

    We're looking for Customer Support Agent to join our team. As a Customer Support Agent, you will be the first point of contact for our clients, ensuring a smooth and efficient support experience through live chat and email. Your main focus will be resolving inquiries, escalating complex cases, and maintaining high standards of response time and quality.

     

     

    HOW YOU WILL MAKE AN IMPACT

     

    • Provide professional and timely support to users via live chat and email
    • Handle player inquiries, complaints, and requests with empathy and accuracy
    • Escalate complex or sensitive cases to the relevant departments
    • Ensure compliance with internal quality standards and communication guidelines
    • Maintain up-to-date knowledge of games, promotions, and internal procedures
    • Follow the assigned schedule and meet individual performance KPIs (speed, CSAT, accuracy)

     

     

    WHAT WILL HELP YOU SUCCEED IN THE ROLE

     

    • Previous experience in Customer Support and IGaming is a must
    • Excellent written skills in English (B2+)
    • Ability to work flexible shifts, including not only evenings, weekends, and holidays, but also night shifts
    • Strong multitasking skills and attention to details
    • Ability to work both independently and as part of a team
    • Passion for providing high-quality customer service in a fast-paced environment

     

     

    WHY YOU’LL LOVE IT HERE:

     

    • Flexible working hours and a remote work setup, so you can plan work around your life and not your life around work!
    • Vacation days and paid sick leaveβ€”because your rest matters.
    • A competitive compensation that truly reflects your skills and expertise.
    • Employee referral bonus and gifts to celebrate your special occasions.
    • 50% financial support for learning expenses to supercharge your professional growth!
    • A positive atmosphere where you always feel respected and truly belong.
    • Inspirational team-building activities that turn colleagues into best friends.
    • Wellness benefits: We’ll support your sports passions, from yoga classes to gym memberships.
    More
  • Β· 115 views Β· 22 applications Β· 4d

    VIP Account Manager

    Full Remote Β· Countries of Europe or Ukraine Β· Product Β· 1 year of experience Β· English - B2
    We are looking for a highly skilled, client-focused Account Manager to oversee and expand relationships within their own VIP base. In this role, you will manage your own dedicated VIP portfolio, focusing on cultivating loyalty and long-term engagement...

    We are looking for a highly skilled, client-focused Account Manager to oversee and expand relationships within their own VIP base. In this role, you will manage your own dedicated VIP portfolio, focusing on cultivating loyalty and long-term engagement with the same high-value clients. This position demands a strong mix of personalized customer engagement, data-driven insights, and strategic account growth. The successful candidate will be proactive, analytical, and capable of delivering tailored experiences that strengthen loyalty, enhance satisfaction, and drive consistent revenue growth.

     

     

    HOW YOU WILL MAKE AN IMPACT

     

    • VIP Relationship Management: Manage a dedicated portfolio of VIP clients, maintaining daily communication and building long-term loyalty by consistently engaging with the same high-value clients from your personal base.
    • Multi-Channel Communication: Maintain regular contact with clients through emails, phone calls, and messengers, adapting tone and strategy to suit customers’ needs.
    • Data & Metrics: Analyze client behavior and key metrics to identify opportunities for growth, retention, and reactivation.
    • Upsell Strategy Development: Create and execute tailored upselling strategies to maximize clients’ value and increase revenue.
    • Reporting: Prepare detailed reports on account performance, trends, and campaign outcomes.
    • Cross-Department Collaboration: Work closely with other teams to coordinate strategies and deliver seamless customer experiences.

     

     

    WHAT WILL HELP YOU SUCCEED IN THE ROLE

     

    • Previous experience in account management, customer relations, or sales (iGaming or betting industry experience is a plus).
    • Strong communication skills, both written and verbal, with the ability to adapt across different channels.
    • Analytical mindset with proficiency in working with KPIs, reports, and CRM systems.
    • Target-driven with proven ability to implement upselling or cross-selling strategies.
    • Fluency in English.

     

     

    WHY YOU’LL LOVE IT HERE:

     

    • Flexible working hours and a remote work setup, so you can plan work around your life and not your life around work!
    • Vacation days and paid sick leaveβ€”because your rest matters.
    • A competitive compensation that truly reflects your skills and expertise.
    • Employee referral bonus and gifts to celebrate your special occasions.
    • 50% financial support for learning expenses to supercharge your professional growth!
    • A positive atmosphere where you always feel respected and truly belong.
    • Inspirational team-building activities that turn colleagues into best friends.
    • Wellness benefits: We’ll support your sports passions, from yoga classes to gym memberships.
    More
  • Β· 193 views Β· 35 applications Β· 4d

    Customer Support Specialist (iGaming)

    Full Remote Β· Countries of Europe or Ukraine Β· Product Β· 1 year of experience Β· English - B2
    We are looking for a customer-oriented and detail-focused Customer Support Specialist with proven experience in the iGaming industry. The ideal candidate is confident in written English, comfortable working in a fast-paced 24/7 environment, and able to...

    We are looking for a customer-oriented and detail-focused Customer Support Specialist with proven experience in the iGaming industry. The ideal candidate is confident in written English, comfortable working in a fast-paced 24/7 environment, and able to handle multiple tasks while maintaining a high standard of communication. You should be proactive, responsible, and capable of recognizing sensitive situations and acting according to internal procedures.

     

     

    HOW YOU WILL MAKE AN IMPACT:

     

    • Providing customer support via live chat and email
    • Handling players’ inquiries, requests, and complaints
    • Identifying complex or sensitive cases and escalating them to the relevant departments
    • Ensuring compliance with internal quality standards and communication guidelines
    • Working according to the assigned schedule and meeting individual KPIs

     

     

    WHAT WILL HELP YOU SUCCEED IN THE ROLE

     

    • Minimum 1+ year of experience in customer support within the iGaming industry (mandatory)
    • Written English proficiency at B2 level or higher
    • Willingness to work shift schedules, including night shifts, weekends, and public holidays
    • Ability to stay focused in a multitasking environment
    • Strong attention to detail and strict adherence to instructions

     

     

    HOW WE WILL KEEP YOU SMILING

     

    • We offer flexible working hours and remote work setup, enabling you to plan your work around your life and not your life around work!
    • We offer unlimited vacation days, and we provide sick leave of paid.
    • We are ready to offer relocation support for candidates.
    • A competitive compensation that values the skills and experience you bring.
    • Employee referral bonus and gifts for your special days.
    • Financial support in 50% for learning expenses to help you in your professional growth!
    • With us, you will experience a positive atmosphere and a company culture where people are valued above all else. You'll also have the opportunity to participate in fun team-building activities.
    More
  • Β· 51 views Β· 15 applications Β· 4d

    Sales Manager

    Full Remote Β· Countries of Europe or Ukraine Β· Product Β· 1 year of experience Β· English - C1
    We are seeking a Sales Manager with a strong sales-driven mindset and the ability to operate effectively across large and diverse client bases. This role requires agility in switching between priorities, handling multiple tasks simultaneously, and driving...

    We are seeking a Sales Manager with a strong sales-driven mindset and the ability to operate effectively across large and diverse client bases. This role requires agility in switching between priorities, handling multiple tasks simultaneously, and driving engagement without reliance on a fixed portfolio of customers. The successful candidate will excel at creating strong client attachment to the product itself, applying a results-oriented approach, and consistently delivering growth through proactive outreach, persuasive communication, and relentless focus on targets.

     

     

    HOW YOU WILL MAKE AN IMPACT

     

    • Client Outreach: Conduct outbound calls to the existing database with the goal of reactivation, upselling, and strengthening relationships.
    • Bonus Sales: Actively promote and sell personalized bonus packages and promotions, ensuring offers align with customers' preferences and behavior.
    • Performance Analysis: Monitor customers’ activity, analyze key sales and engagement metrics, and prepare reports to optimize strategies.
    • Revenue Growth: Drive sales growth and increase clients’ retention through effective sales tactics and personalized communication.
    • Collaboration: Work closely with a VIP team to coordinate campaigns and maximize conversion rates.
    • Customer Focus: Ensure every interaction delivers a professional experience that builds trust and loyalty.

     

     

    WHAT WILL HELP YOU SUCCEED IN THE ROLE

     

    • Experience in sales or account management (iGaming, betting, or entertainment industry preferred).
    • Strong persuasive communication and negotiation skills.
    • Analytical mindset with ability to work with numbers, KPIs, and sales metrics.
    • Target-driven, self-motivated, and able to work under pressure.
    • Fluency in English.

     

     

    WHY YOU’LL LOVE IT HERE:

     

    • Flexible working hours and a remote work setup, so you can plan work around your life and not your life around work!
    • Unlimited vacation days and paid sick leaveβ€”because your rest matters.
    • A competitive compensation that truly reflects your skills and expertise.
    • Employee referral bonus and gifts to celebrate your special occasions.
    • 50% financial support for learning expenses to supercharge your professional growth!
    • A positive atmosphere where you always feel respected and truly belong.
    • Inspirational team-building activities that turn colleagues into best friends.
    • Wellness benefits: We’ll support your sports passions, from yoga classes to gym memberships.
    • Co-working space reimbursement to save your nerves from always working from home :)
    More
  • Β· 72 views Β· 21 applications Β· 4d

    VIP Manager

    Full Remote Β· Countries of Europe or Ukraine Β· Product Β· 1 year of experience Β· English - B2
    We are looking for a VIP Account Manager who will be responsible for delivering exceptional, personalized service to our most valued players. You will act as a trusted point of contact, ensuring a premium experience through tailored support, proactive...

    We are looking for a VIP Account Manager who will be responsible for delivering exceptional, personalized service to our most valued players. You will act as a trusted point of contact, ensuring a premium experience through tailored support, proactive engagement, and deep understanding of client needs. This role requires a client-first mindset, attention to detail, and the ability to solve complex issues efficiently and empathetically.

     

     

    HOW YOU WILL MAKE AN IMPACT:

     

    • Provide personalized support via chat, email, phone, and messengers to VIP clients
    • Resolve complex issues related to payments, bonuses, verification, and gameplay
    • Build and maintain trusted long-term relationships with high-value players
    • Conduct proactive outreach and regular check-ins to ensure client satisfaction
    • Collaborate effectively with Customer Support, RFPD, QA, Product, and CRM teams
    • Share client insights to improve products and processes
    • Coordinate special requests and custom solutions for VIP players
    • Monitor daily player activity and gaming patterns of VIP clients
    • Identify at-risk players and implement retention strategies
    • Offer personalized bonuses and promotional campaigns
    • Celebrate player milestones and significant events
    • Ensure strict adherence to internal policies and procedures
    • Track key metrics including retention rates, satisfaction scores, and response times

     

     

    WHAT WILL HELP YOU SUCCEED IN THE ROLE:

     

    • Excellent communication skills (written and verbal) in English; additional languages are a plus
    • Proven experience in VIP account management, customer success, or a similar client-facing role, preferably in iGaming or a related industry
    • Strong problem-solving skills with the ability to handle sensitive and complex issues (e.g. payments, bonuses, verification) with discretion and professionalism
    • Relationship-building expertise and a proactive approach to customer engagement
    • Deep understanding of customer behavior, especially in high-value segments
    • Ability to analyze player activity data and identify trends, opportunities, and risks
    • Collaborative mindset with experience working across multiple departments (Customer Support, Product, CRM, etc.)
    • Flexibility and adaptability β€” able to prioritize in a fast-paced, dynamic environment
    • Attention to detail and a high level of organization
    • Experience working with CRM tools and support platforms (e.g., Zendesk, Salesforce, or similar)
    • Willingness to work shifts and be available outside standard hours for VIP client needs

     

     

    WHY YOU’LL LOVE IT HERE:

     

    • Flexible working hours and a remote work setup, so you can plan work around your life and not your life around work!
    • Unlimited vacation days and paid sick leaveβ€”because your rest matters.
    • A competitive compensation that truly reflects your skills and expertise.
    • Employee referral bonus and gifts to celebrate your special occasions.
    • 50% financial support for learning expenses to supercharge your professional growth!
    • A positive atmosphere where you always feel respected and truly belong.
    • Inspirational team-building activities that turn colleagues into best friends.
    • Wellness benefits: We’ll support your sports passions, from yoga classes to gym memberships.
    • Co-working space reimbursement to save your nerves from always working from home :)
    More
  • Β· 472 views Β· 77 applications Β· 4d

    Junior Customer Support Agent to $700

    Full Remote Β· Ukraine Β· English - B2
    We're launching a new project and looking for Customer Support Agents who are ready to grow with us and help customers feel heard, supported, and happy. What you'll be doing: - Helping customers with their questions and concerns across multiple channels...

    We're launching a new project and looking for Customer Support Agents who are ready to grow with us and help customers feel heard, supported, and happy.
     

    What you'll be doing:
    - Helping customers with their questions and concerns across multiple channels (chat, email, phone calls, etc.)
    - Staying in touch with the team during your shift to solve issues faster together
    - Making sure each customer gets clear, friendly, and helpful responses


    What we’re looking for:
    - Prior experience in support? Great!
    No experience? Also great β€” we love people who are eager to learn!
    - You’re okay with rotating shifts: 
    Morning: 07:00β€”15:00 
    Evening: 15:00β€”23:00 
    Night: 23:00β€”07:00 (Night shifts come with bonuses πŸ’°)
    - You're calm under pressure and genuinely care about helping people
    - Your English is strong β€” C1+ in both writing and speaking is a must


    What you’ll get:
    - 100% remote work β€” wherever you feel most productive
    - Extra bonuses for night shifts
    - Full onboarding & training β€” we won’t leave you guessing
    - Supportive startup vibe β€” small team, no bureaucracy
    - Room to grow and become a pro in customer support
     

    If you're someone who enjoys solving problems and making someone’s day a little easier β€” we’d love to hear from you! πŸš€

    More
  • Β· 81 views Β· 13 applications Β· 4d

    PSP Specialist (iGaming)

    Full Remote Β· Countries of Europe or Ukraine Β· 1 year of experience Β· English - B2
    We need a detail-oriented analyst and a proactive communicator who will ensure seamless transaction flows, optimize conversion rates, and manage relationships with payment service providers (PSPs) across diverse global markets. Key...

    We need a detail-oriented analyst and a proactive communicator who will ensure seamless transaction flows, optimize conversion rates, and manage relationships with payment service providers (PSPs) across diverse global markets.

    🎯 Key Responsibilities

    • Relationship Management: Serve as the primary point of contact for connected PSPs. Handle day-to-day communications, resolve operational queries, and push for better service terms.
    • Onboarding & Integration: Support all stages of PSP onboarding β€” from the initial intro and gathering technical documentation to the final "go-live" phase.
    • Performance Analytics:  Monitor provider dashboards and transaction reports to compare performance.
      • Analyze payment conversion rates (Click-to-Deposit) and identify root causes for failed or pending transactions.
      • Interpret data to spot discrepancies and suggest actionable improvements.
    • Operational Excellence:
      • Process internal tickets from Business Development and translate them into clear technical tasks for the Integration/Product teams.
      • Conduct competitive analysis of payment solutions in target regions, identifying new local methods and integration channels.
    • Cross-department Collaboration: Work closely with Finance, Legal, Product, and Business Development teams to align payment strategies with global business goals.

      βœ…Requirements
      - Experience: 1+ year of relevant experience in iGaming (Betting/Gambling), with a primary focus on European markets such as Italy, Portugal, Czech Republic, Poland, Greece, and the Netherlands.
      - Tier-1 Market Expertise: Proven track record working with Tier-1 European countries and a deep understanding of their payment ecosystems.
      - Payment Systems Knowledge: Strong grasp of Card processing and European Alternative Payment Methods (APMs), including experience with systems such as Blik, iDEAL, MbWay, and similar regional solutions.
      - Technical Skills: Hands-on experience with Payment Service Provider (PSP) admin panels and reporting tools.
      - Analytical Competence: Ability to  effectively communicate with the analytics team, read and interpret dashboards, and generate actionable insights and recommendations based on the data.
      - Languages: Upper-Intermediate (B2+) English proficiency, both written and verbal, for efficient communication with international partners.
      🧠 Soft Skills

    • Detail-Oriented: You notice the small things in transaction logs that others might miss.
    • Stress Resilient: Comfortable working in a high-pressure, fast-growing global company.
    • Assertive: Not afraid to push your position and hold providers accountable for their performance.
    • Organized: Ability to manage multiple onboarding processes and tickets simultaneously without losing focus.
    • ⭐️ We Offer:
    • Format: Remote work, 5/2 schedule.
    • Payments in USDT (white crypto);
    • Remuneration: Competitive salary + bonuses based on the results of the department you build.
    • Growth: Opportunity for growth within the project.
    • Benefits: Paid vacation and sick leave.
    More
  • Β· 88 views Β· 17 applications Β· 4d

    Junior Affiliate Manager

    Full Remote Β· Countries of Europe or Ukraine Β· 1 year of experience Β· English - B2
    We are a rapidly developing product company operating in the dynamic iGaming sphere. Our team consists of professionals who value speed, results, and an absence of bureaucracy. We are currently looking for an ambitious and proactive Affiliate Manager to...

    We are a rapidly developing product company operating in the dynamic iGaming sphere. Our team consists of professionals who value speed, results, and an absence of bureaucracy.

    We are currently looking for an ambitious and proactive Affiliate Manager to strengthen our team, help scale traffic volumes, and build long-term relationships with partners in global markets.

    If you understand metrics, know how to negotiate favorable terms, and have experience in the Gambling/Betting niche, we definitely have something to talk about.

     

    Our Ideal Candidate (Requirements):

    • Experience: 1+ year of experience in an Affiliate Manager position, mandatorily within the Gambling or Betting niche.
    • Market Knowledge: Deep understanding of affiliate marketing principles, cooperation models (CPA, RevShare, Hybrid), and key metrics (ROI, LTV, Conversion Rate, etc.).
    • English: B2 level (Upper-Intermediate) or higher β€” for fluent communication with international partners and conducting negotiations.
    • Analytical Mindset: Ability to work with large volumes of data, analyze traffic, and make decisions based on numbers.
    • Technical Knowledge: Experience with tracking platforms, understanding of postback setup and integrations.
    • Will be a plus: Having your own database of active partners/webmasters.

       

    Your Key Tasks and Responsibilities:

    • Spearhead the hunt for new affiliate partners across key channels (SEO sites, Twitch/Kick streamers, etc.) through proactive market research.
    • Increasing volumes of quality traffic from current partners and constantly searching for new sources (GEOs/sources).
    • Build and maintain a clean, organized CRM database of all prospective leads.
    • Drive top-of-funnel engagement by executing persistent follow-ups until leads are warmed up for negotiations.
    • Track and analyze lead generation KPIs (status, conversion rates), providing regular reports with actionable insights for improvement.
    • Provide ad-hoc support to Affiliate Managers to ensure team success.

       

      We Offer:

    • Format: Remote work, 5/2 schedule.
    • Payments in USDT (white crypto);
    • Remuneration: Competitive salary + bonuses based on the results of the department you build.
    • Growth: Opportunity for growth within the project.
    • Benefits: Paid vacation and sick leave.
    More
Log In or Sign Up to see all posted jobs