Jobs Business Analyst

Our client is a leading provider of enterprise software solutions, helping organizations optimize complex business processes through innovative technology. The company is committed to delivering high-quality implementation services, driving customer success, and continuously improving its platform through modern technologies and collaborative delivery practices.

They are looking for an experienced Functional Analyst to join the Delivery Services team. In this role, you will be responsible for supporting software implementations, gathering and documenting business requirements, configuring solutions, conducting client training, and ensuring successful adoption of the platform. This position is ideal for someone who enjoys working directly with customers, solving business challenges, and managing multiple implementation projects in a fast-paced environment.

Working Hours: This role requires working at least until 5 PM EST (U.S. Eastern Time) to ensure daily overlap with the client's team.

Responsibilities

• Lead client-facing discovery sessions, product demonstrations, workshops, training sessions, and implementation activities.
• Gather, analyze, and document business and functional requirements.
• Translate business needs into system configuration and functional specifications.
• Configure the platform according to future-state business processes.
• Troubleshoot system issues, analyze errors, and recommend appropriate solutions.
• Support client testing, validation, and user acceptance activities.
• Manage multiple implementation projects simultaneously while balancing priorities and deadlines.
• Collaborate closely with delivery teams, account management, product, and engineering teams.
• Act as the bridge between business stakeholders and software development teams to ensure functional requirements are clearly communicated.
• Continuously learn new tools, technologies, and delivery practices while adapting to changing project priorities.

Requirements

• Bachelor's degree in Business, Information Technology, or a related field.
• 5+ years of experience working with financial aid operations or financial aid systems.
• Strong business analysis and requirements gathering skills.
• Experience configuring enterprise software solutions.
• Experience with data conversion and integrations with external systems.
• Proven experience participating in enterprise software implementation projects.
• Strong analytical and problem-solving abilities.
• Excellent verbal and written English communication skills.
• Experience troubleshooting complex business applications.
• Strong client-facing communication and presentation skills.
• Ability to prioritize multiple projects in a fast-paced environment.
• Experience with Microsoft Office tools, Jira, Confluence, SharePoint, and Project.
• Comfortable delivering training sessions and working directly with business users.
• Strong sense of ownership, teamwork, and customer focus.

Nice to Have

• Experience with higher education or financial aid software platforms.
• Previous experience as a Functional Analyst or Business Analyst within Professional Services or Delivery teams.
• Experience working in higher education administration.
• Experience collaborating with distributed global teams.
• Exposure to high-growth or rapidly changing environments.
• Ability to thrive in fast-paced and evolving organizations.

What We Offer

• Competitive market salary.
• Fully remote work.
• Opportunity to work on impactful enterprise software solutions.
• Collaborative international team environment.
• Professional growth and continuous learning opportunities.
• Exposure to complex implementation projects and modern delivery practices.
• Flexible work environment with required daily overlap of up to 5 PM EST.

Your future responsibilities:

• Apply knowledge of the Software Development Life Cycle (SDLC) throughout the product development process.
• Prepare and maintain project documentation in accordance with project management methodologies such as Scrum and Waterfall.
• Gather, analyze, document, and manage business and functional requirements, including defining priorities and scope boundaries.
• Collaborate with stakeholders to elicit, clarify, and refine requirements.
• Support solution design and implementation within microservices and event-driven architectures.
• Define and document integration requirements involving REST APIs, Kafka, XML, and JSON.
• Use Jira and Confluence to manage requirements, documentation, and team workflows.
• Perform data analysis and validation using SQL and database management tools such as PL/SQL Developer and pgAdmin.
• Model and document business processes using BPMN and interaction flows using Sequence Diagrams.
• Cooperate with business and technical teams to ensure successful solution delivery.
• Contribute to initiatives related to banking operations and process improvements.
• Apply knowledge of the NBU Chart of Accounts when analyzing and documenting banking-related requirements.

Your experience and skills:

• Experience in gathering, analyzing, and documenting software requirements.
• Ability to collaborate effectively with business stakeholders to elicit and clarify requirements for new or enhanced business processes and products.
• Experience in preparing specification and functional documentation for approved solutions.
• Strong understanding of requirements management practices and approaches to ensuring consistency and traceability of requirements.
• Ability to align business and end-user needs with system capabilities and technical constraints.
• Experience in analyzing integration points between internal and external systems.
• Ability to support development teams during system integration activities.
• Understanding of software architecture concepts and the ability to assess the impact of architectural decisions on business solutions.
• Strong communication and stakeholder management skills, with the ability to bridge business and technical teams.

We offer what matters most to you:

• Competitive salary: we guarantee a stable income and annual bonuses for your personal contribution. Additionally, we have a referral reward program for attracting new colleagues to Raiffeisen Bank
• Social package: official employment, 28 days of paid leave, additional “maternity leave” for fathers, and financial assistance for parents upon the birth of children
• Comfortable working conditions: the possibility of a hybrid work format, offices equipped with shelters and generators, provision with modern equipment
• Wellbeing program: all employees have access to medical insurance from the first working day; consultations with a psychologist, nutritionist or lawyer; discount program for sports and shopping; family days for children and adults; massage in the office
• Learning and development: access to over 130 online educational resources; corporate training programs, online library, mentoring program
• A great team: our colleagues are a community where curiosity, talent and innovation are welcomed. We support each other, learn together and grow. You can find like-minded people in over 15 professional communities, reading or sports clubs
• Career opportunities: we encourage advancement within the bank between functions
• Innovation and technology. Infrastructure: AWS, Kubernetes, Docker, GitHub, GitHub actions, ArgoCD, Prometheus, Victoria, Vault, OpenTelemetry, ElasticSearch, Crossplain, Grafana. Languages: Java (main), Python (data), Go (infra, security), Swift (IOS), Kotlin (Andorid)Datastores: Sql-Oracle, PgSql, MsSql, Sybase. Data management: Kafka, AirFlow, Spark, Flink, we develop expertise in AI and actively integrate it into processes
• Support program for defenders: we preserve jobs and pay the average salary to mobilized people. We have a support program for veterans, and the Bank’s veteran community is developing. We are working to raise awareness among managers and teams on the issues of veterans’ return to civilian life. Raiffeisen Bank is recognized as one of the best employers for veterans (Forbes)

Why Raiffeisen Bank?

• Our main value is people, and we support and recognize them, educate them and involve them in changes. Join Raif’s team because for us YOU matter!
• One of the largest lenders to the economy and agricultural business among private banks
• Recognized as the best employer by EY, Forbes, Randstad, Franklin Covey, and Delo.UA
• The largest humanitarian aid donor among banks (Ukrainian Red Cross, UNITED24, Superhumans, СМІЛИВІ)
• One of the largest IT product teams among the country’s banks. • One of the largest taxpayers in Ukraine; 6.6 billion UAH were paid in taxes in 2023.

Opportunities for Everyone:

• Raif is guided by principles that focus on people and their development, with 5,500 employees and more than 2.7 million customers at the center of attention
• We support the principles of diversity, equality and inclusiveness
• We are open to hiring veterans and people with disabilities and are ready to adapt the work environment to your special needs
• We cooperate with students and older people, creating conditions for growth at any career stage

You matter at Raif!

Want to learn more? Follow us on social media:

Facebook, Instagram, LinkedIn

__________________________________________________________________________________________

Райффайзен Банк — найбільший український банк з іноземним капіталом. Більше 30 років ми створюємо та вибудовуємо банківську систему нашої держави.

У Райфі працює понад 5 тисяч співробітників, серед них одна із найбільших продуктових ІТ-команд, що налічує 900+ фахівців. Щодня пліч-о-пліч ми працюємо, щоб більш ніж 2,5 мільйона наших клієнтів могли отримати якісне обслуговування, користуватися продуктами і сервісами банку, розвивати бізнес, адже ми #Разом_з_Україною. 

Твої майбутні обов’язки: 

• Збирати, аналізувати та документувати вимоги до програмного забезпечення.
• Співпрацювати з бізнес-замовниками для виявлення та уточнення вимог до нових або вдосконалених бізнес-процесів і продуктів.
• Готувати специфікаційні документи для погоджених рішень.
• Забезпечувати системний підхід до управління вимогами та їх узгодженості.
• Сприяти узгодженню потреб кінцевих користувачів із можливостями інформаційних систем.
• Аналізувати точки інтеграції з внутрішніми та зовнішніми системами та підтримувати команди розробки під час реалізації інтеграцій.
• Тісно співпрацювати з командами розробки для оцінки впливу архітектурних рішень на бізнес-процеси та продукти.

Твій досвід та навички:

• Розуміння процесу та етапів життєвого циклу розробки програмного забезпечення (SDLC).
• Знання методологій управління проєктами (Scrum, Waterfall) та досвід підготовки документації відповідно до обраної методології.
• Розуміння принципів збору, аналізу та управління вимогами, включаючи типи вимог, методи їх виявлення, визначення меж предметної області та пріоритизацію.
• Знання принципів мікросервісної та подійно орієнтованої архітектури.
• Розуміння форматів обміну даними (XML, JSON).
• Знання принципів інтеграції та взаємодії із зовнішніми системами за допомогою REST API та Kafka.
• Практичний досвід використання Jira та Confluence для управління завданнями та документацією.
• Навички роботи з базами даних та використання SQL (PL/SQL Developer, pgAdmin).
• Досвід опису та моделювання бізнес-процесів за допомогою BPMN.
• Навички створення та аналізу діаграм взаємодії (Sequence Diagrams).

Буде перевагою:

• Досвід роботи в банківській сфері, зокрема в напрямку обслуговування активних операцій.
• Розуміння плану рахунків НБУ

Пропонуємо те, що має значення саме для тебе: 

• Конкурентна заробітна плата: гарантуємо стабільний дохід та річні бонуси за твій особистий внесок. Додатково, у нас діє реферальна програма винагороди за залучення нових колег до Райффайзен Банку
• Соціальний пакет: офіційне працевлаштування, 28 днів оплачуваної відпустки, додатковий “декрет” для татусів, та матеріальна допомога для батьків при народженні дітей
• Комфортні умови праці: можливість гібридного формату роботи, офіси забезпеченні укриттями та генераторами, забезпечення сучасною технікою
• Wellbeing програма: для всіх співробітників доступні медичне страхування з першого робочого дня; консультації психолога, нутриціолога чи юриста; дисконт програми на спорт та покупки; family days для дітей та дорослих; масаж в офісі
• Навчання та розвиток: доступ до понад 130 навчальних онлайн-ресурсів; корпоративні навчальні програми, онлайн бібліотека, програма менторства
• Крута команда: наші колеги — це спільнота, де вітаються допитливість, талант та інновації. Ми підтримуємо один одного, вчимося разом та зростаємо. Ти можеш знайти однодумців у понад 15-ти професійних ком’юніті, читацькому чи спортивному клубах
• Кар’єрні можливості: ми заохочуємо просування всередині банку між функціями
• Інновації та технології. Infrastructure: AWS, Kubernetes, Docker, GitHub, GitHub actions, ArgoCD, Prometheus, Victoria, Vault, OpenTelemetry, ElasticSearch, Crossplain, Grafana. Languages: Java (main), Python (data), Go(infra,security), Swift (IOS), Kotlin (Andorid) Datastores: Sql-Oracle, PgSql, MsSql, Sybase. Data management: Kafka, AirFlow, Spark, Flink, розвиваємо експертизу в AI та активно інтегруємо в процеси
• Програма підтримки захисників і захисниць: ми зберігаємо робочі місця та виплачуємо середню заробітну плату мобілізованим. Для ветеранів та ветеранок у нас діє програма підтримки, розвивається ветеранська спільнота Банку. Ми працюємо над підвищенням обізнаності керівників та команд з питань повернення ветеранів до цивільного життя. Райффайзен Банк відзначений як один з найкращих роботодавців для ветеранів (Forbes)

Чому Райффайзен Банк? 

Наша головна цінність — люди і ми даємо їм підтримку і визнання, навчаємо, залучаємо до змін. Приєднуйся до команди Райфу, адже для нас ТИ маєш значення! 

• Один із найбільших кредиторів економіки та аграрного бізнесу серед приватних банків 
• Визнаний найкращим працедавцем за версіями EY, Forbes, Randstad, Franklin Covey, Delo.UA 
• Найбільший донор гуманітарної допомоги серед банків (Червоний Хрест України, UNITED24, Superhumans, СМІЛИВІ) 
• Одна з найбільших ІТ-продуктових команд серед банків країни 
• Один із найбільших платників податків в Україні, за 2023 рік було сплачено 6,6 млрд гривень

Можливості для всіх: 

• Райф керується принципами, що фокусуються на людині та її розвитку, у центрі уваги 5 500 співробітників та понад 2,7 мільйони клієнтів  
• Підтримуємо принципи різноманіття, рівності та інклюзивності
• Ми відкриті до найму ветеранів і людей з інвалідністю та готові адаптувати робоче середовище під ваші особливі потреби
• Співпрацюємо зі студентами та людьми старшого віку, створюючи умови для зростання на будь-якому етапі кар’єри

В Райфі ти маєш значення! 

Moldindconbank is looking for a Creatio System Analyst to join a digital transformation project focused on designing, configuring, and optimizing a Unified Front System (UFS) on the Creatio platform. The role involves consolidating fragmented applications into a “Single Window” ecosystem supporting SME lending, Retail operations, and Contact Center activities.

The purpose of the role is to translate complex banking requirements into clear technical specifications, scalable architecture, and efficient functional solutions, contributing to system performance, stability, and security.

What you will do :

• Design the solution architecture, including data models, object structure, and business logic within Creatio, ensuring scalability and performance
• Collect and formalize business requirements in collaboration with Product Owners (SME and Retail flows)
• Design complex integrations with Core Banking (ABS B2), Card Processing, DWH, and Telephony (Asterisk)
• Prepare detailed API specifications (REST, SOAP, OData)
• Configure Business Processes (BPMN), Dynamic Cases (DCM), and UI pages (Freedom UI) using no-code / low-code tools, leaving complex C# logic to developers
• Maintain complete technical documentation in Confluence (ER diagrams, sequence diagrams, data mapping)
• Support implementation and delivery, including participation in User Acceptance Testing (UAT)
• Monitor and optimize system performance in collaboration with development and QA teams
• Contribute to system modernization, migration, and CRM expansion initiatives

What we are looking for :

• Higher education in IT or equivalent experience
• At least 3 years of experience as a System Analyst, including 1–2 years on the Creatio (Terrasoft) platform
• Strong SQL skills (complex queries for data analysis)
• Experience with API integrations (REST, SOAP, Webhooks) and tools such as Postman / SoapUI
• Understanding of data formats such as JSON and XML
• Good knowledge of BPMN 2.0 and UML (sequence, activity, component diagrams)
• Understanding of banking processes (Credit Pipeline, KYC/KYD, Customer 360, Loan Origination) is an advantage
• Experience with high-load systems and database optimization (PostgreSQL) is an advantage
• Basic knowledge of C# (.NET) or JavaScript is an advantage
• Experience migrating legacy systems to modern CRM platforms is an advantage
• Strong analytical and problem-solving skills
• Ability to work effectively in cross-functional teams

What we offer :

• Individual career development and growth path
• Performance-based bonus system
• Continuous professional and personal training
• Participation in internal clubs and team-building activities
• Preferential banking products for employees

Project Description

A program of projects within the Energy domain. We will work on various applications covering generation control, distribution control, transmission control, and service crews control. The implementation area of these products is very high-scale (e.g. country-wide systems).

Job Description

We are seeking an experienced Senior/Lead BA to join our program team. The BA will play a pivotal role in driving business analysis activities, ensuring accurate requirement gathering, and bridging the gap between business stakeholders and the technical team. The ideal candidate will have proven expertise in conducting discoveries, both onsite and remotely, with experience in the energy and/or manufacturing domains.

Requirements:

- 6+ years of experience as a Business Analyst, with at least 2 years in a Senior/Lead role.
- Strong experience in gathering, analyzing, and specifying requirements.
- Proven experience with discovery phases, both remote and onsite.
- Deep understanding of customer needs and ability to translate them into business/technical requirements.
- Excellent communication skills and advanced English proficiency (both written and spoken).
- Experience in energy and/or manufacturing domains.
- Good understanding of the AI project lifecycle.
- Ability and willingness to travel abroad for short-term business trips will be a plus.

Job Responsibilities

- Good understanding of the client's strategic objectives, business processes, and pain points that can be addressed through AI-driven solutions 
- Lead requirements gathering, analysis, documentation, and validation for the AI project(s).
- Experience with building and delivering PoCs, PoVs, MVPs and productive builds of AI use cases
- Conduct discovery ideation workshops (onsite and remote) with business stakeholders and SMEs to identify needs and expectations.
- Detailing, assessing and prioritizing business needs, converting them into clear AI use cases for data scientists, AI engineers, and development teams working together with business stakeholders and SMEs
- Assess the feasibility and business value of proposed AI use cases and support prioritization based on expected outcomes and organizational goals.
- Define success criteria, key performance indicators (KPIs), and acceptance criteria for AI models and AI-enabled features.
- Translate business needs into clear and detailed functional and non-functional requirements for AI and data-related initiatives.

- Anticipate and identify corner cases, edge scenarios, and potential gaps in requirements, proposing solutions.
- Act as a bridge between stakeholders and delivery teams, ensuring alignment of business goals with technical solutions.
- Support prioritization of requirements and manage the product backlog where required.
- Ensure compliance with the client's internal processes.
- Prepare and participate in client meetings, presentations, and workshops.

Hello everyone 👋

At Intobi, we're a software and product development company passionate about driving innovation and progress.

We help our clients succeed by delivering custom-built tech solutions designed to meet their unique needs.

Our expertise lies in developing cutting-edge Web and Mobile applications.

We are looking for a business analyst to join our project to migrate from 1C to Odoo. The primary responsibilities of this role include analyzing current business processes, defining requirements, and overseeing the migration of data and processes to the new ERP system.

Full-time, long-term position.

Responsibilities:

— At least 2 years of experience as a business analyst or systems analyst;
—  Practical experience working with 1C;
—  Understanding of ERP systems and company business processes;
—  Experience participating in system automation or migration projects;
—  Skills in describing business processes (BPMN; UML is a plus);
—  Experience writing technical specifications and documentation;
—  Ability to work with large volumes of data;
—  Experience working with Odoo;
—  Experience migrating from 1C to Odoo;
—  Basic understanding of SQL (a plus);

— English intermediate.

What we offer:

— Competitive salary;

— Paid vacation and sick leaves;

— Paid day off (Ukrainian holidays);

— Ability to work from our cozy office;

— 8 hours working day, 5 days a week;

— Career growth potential;

— Free snacks, fruits, and drinks;

— Friendly team and corporate events.

Please send your CV here or via email

Should the first stage be successfully completed, you’ll be invited to a personal interview.

Job Title: Senior Business Analyst (Partner Platform / Payments)
Company: VCG Tech Limited
Location: Remote (Global)
Employment Type: Full-Time

Role Purpose

You will own the requirements, data and acceptance layer for one of our core product areas — either the introducing-broker / partner program or payments (deposits and withdrawals). You turn business, regulatory and operational needs into clear, build-ready specifications: requirements, data models, process and state-flow definitions, API and contract expectations, and the UAT scenarios that prove the system behaves as intended. Because this is a live financial platform where partner commissions and client money are at stake, your specifications and your sign-off are what stand between an idea and a correct, auditable outcome.

Day to day you run discovery with operations, compliance, commercial and finance stakeholders, then translate what you learn into models engineers can build from and testers can verify against. You write working SQL to validate behaviour yourself rather than queueing questions for engineers, read API contracts well enough to challenge trade-offs, and drive disciplined UAT through to a defensible sign-off. You document in Jira and Confluence and keep specifications current as the product evolves. You will be embedded in a focused, remote product team and work closely with its product owner, engineers and QA, reporting into the analysis or product function.

Key Responsibilities

Requirements & Discovery

• Run structured discovery with operations, compliance, commercial and finance stakeholders to surface real needs and constraints
• Translate business, regulatory and operational requirements into clear, prioritised, build-ready specifications
• Define scope, assumptions, edge cases and non-functional expectations, and keep them traceable to delivered work
• Resolve ambiguity early by challenging assumptions and confirming intent before build begins
• Maintain a single source of truth for requirements as the product evolves

Data & Process Modelling

• Model entities and relationships (ERDs) for partner-program or payment data, capturing keys, cardinality and lifecycle
• Specify process and state behaviour with state machines and flowcharts, including failure, retry and reconciliation paths
• Define data contracts and field-level rules so events and records remain consistent across services
• Map end-to-end flows across onboarding, trading activity, payment orchestration or commission attribution at a domain level
• Make implicit business logic explicit so it can be built, tested and audited

API & Solution Collaboration

• Read and review API and event contracts, and articulate expected inputs, outputs and error semantics
• Discuss design trade-offs with engineers and influence solutions without dictating implementation
• Specify integration expectations for internal services and external providers in generic, vendor-neutral terms
• Align requirements with platform realities such as idempotency, eventual consistency and message-driven flows

Validation & UAT Sign-off

• Write working SQL against relational databases to verify behaviour independently of engineers
• Design comprehensive UAT scenarios covering happy paths, edge cases and regulatory and reconciliation checks
• Execute or coordinate UAT, triage findings, and confirm delivery matches intent before release
• Own a disciplined, documented sign-off that holds up to audit and operational scrutiny
• Verify fixes and changes on a live financial platform with appropriate care for data integrity

Documentation & Delivery

• Document requirements, models, decisions and acceptance criteria in Jira and Confluence
• Break work into well-formed tickets with clear acceptance criteria and dependencies
• Keep specifications and process artefacts current through change and iteration
• Communicate status, risks and trade-offs clearly to technical and non-technical stakeholders

Required Experience & Skills

• Senior business analysis experience delivering complex, data-heavy features on transactional or financial systems
• Strong data modelling skills: ERDs, entity lifecycles, and field-level data contracts
• Strong process modelling skills: state machines, flowcharts and end-to-end flow specification, including failure and edge-case paths
• Working SQL against relational databases to query and validate system behaviour independently
• Ability to read and reason about REST API and event-driven contracts and discuss design trade-offs with engineers
• Proven UAT discipline: designing test scenarios, executing acceptance testing, and owning a defensible sign-off
• Excellent requirements elicitation and stakeholder management across operations, compliance, commercial and finance functions
• Clear, precise written documentation using Jira and Confluence
• Comfort working on a live production financial platform where correctness, auditability and data integrity matter
• Self-directed delivery in a remote, cross-functional product team

Nice to Have

• Experience in online trading, CFD/FX, brokerage or broader fintech
• Familiarity with the MetaTrader 5 platform and its data and trading concepts
• Understanding of payment-orchestration concepts such as deposits, withdrawals, settlement and reconciliation
• Familiarity with KYC/AML workflow concepts at a process level
• Understanding of introducing-broker, partner or affiliate programs and multi-level commission or rebate models
• Exposure to microservices and message-driven architectures
• Familiarity with observability tooling (e.g. Grafana, Prometheus, CloudWatch) for behaviour validation
• ISTQB, BCS or comparable business-analysis or testing certification

We are looking for a Business Analyst to join our Product Development Team. You will join one of our in-house product teams, working on a single product with a high level of ownership, the ability to influence its direction, and opportunities for professional growth.

What you will do

• Work in a cross-functional team with analysts, developers & designers to deliver product features.
• Identifying options for potential solutions and assessing them for technical and business suitability.
• Working closely with the Product Manager, Development team, IT, external stakeholders, and end-users to ensure technical compatibility and user satisfaction.
• Analyze requirements, and define use cases and functional requirements for the software.
• Creates and updates functional & technical descriptions of business processes related to supporting, configuration, and maintenance of the solution.
• Perform requirements management, prioritization, traceability, verification, and validation of the requirements.
• Backlog management and facilitation if needed.
• Oversees test implementation, gathers feedback from users, and proposes functional improvements.

• Selection and implementation of the necessary tools, technologies, and techniques.

   

Qualifications and experience needed

•  2+ years of relevant working experience.
• Experience producing solution artifacts, including UML, Use Cases, Business Rules, Functional & Non-Functional Specifications, etc.
• Good knowledge of Scrum methodology and understanding of the BA role in the Scrum process.
• Good understanding of web standards, protocols, messaging protocols, and data formats (REST, SOAP, JSON, XML, HTTP, FTP, TCP, etc.)
• Strong understanding of SDLC principles.
• Understanding of CI/CD (principles, instruments).
• Good communication & facilitation skills.
• Strong analytical and system thinking skills.
• Team player with proven ability to work cross-functionally.

• Can effectively deal with ambiguity.

   

A plus would be

• Experience with data sources such as PostgreSQL, MySQL, MongoDB, or MS SQL servers.
• Understanding and experience applying SOA, DDD, monolith, and design patterns.
• Experience in designing RESTful APIs.
• Basic expertise in mobile development technologies.
• Experience in integration projects.

• Excellent knowledge of Atlassian stack (Jira, Confluence).

   

What we offer

• Office or remote — it's up to you.
• Remote onboarding.
• Performance bonuses for everyone (annual or quarterly — depends on the role).
• We train employees: the opportunity to learn through the company’s own library, internal resources and programs from partners.
• Health and life insurance.
• Wellbeing program and corporate psychologist.
• Reimbursement of expenses for Kyivstar mobile communication.

Hello everyone 👋

At Intobi, we're a software and product development company passionate about driving innovation and progress.

We help our clients succeed by delivering custom-built tech solutions designed to meet their unique needs.

Our expertise lies in developing cutting-edge Web and Mobile applications.

We are looking for a business analyst to join our project to migrate from 1C to Odoo. The primary responsibilities of this role include analyzing current business processes, defining requirements, and overseeing the migration of data and processes to the new ERP system.

Full-time, long-term position.

Responsibilities:

— At least 2 years of experience as a business analyst or systems analyst;
—  Practical experience working with 1C;
—  Understanding of ERP systems and company business processes;
—  Experience participating in system automation or migration projects;
—  Skills in describing business processes (BPMN; UML is a plus);
—  Experience writing technical specifications and documentation;
—  Ability to work with large volumes of data;
—  Experience working with Odoo;
—  Experience migrating from 1C to Odoo;
—  Basic understanding of SQL (a plus);

— English intermediate(a plus).

What we offer:

— Competitive salary;

— Paid vacation and sick leaves;

— Paid day off (Ukrainian holidays);

— Ability to work from our cozy office;

— 8 hours working day, 5 days a week;

— Career growth potential;

— Free snacks, fruits, and drinks;

— Friendly team and corporate events.

Please send your CV here or via email

Should the first stage be successfully completed, you’ll be invited to a personal interview.

Company Description

Want to join a company with a century-long tradition of innovation and entrepreneurial spirit that pushes the limits of the smart lighting industry? A company that requires employees to broaden their expertise to not only light urban environments but also deliver services for engaging and interactive public spaces. With a rich heritage in engineering, environmentally, economically, and socially sustainable lighting has always been part of our DNA. With connectivity more vital more ever, as Experts in Lightability™, we propose lighting infrastructure that will play a pivotal role in building Smart Cities. A family-owned Belgian company, we are present in over 70 countries on 5 continents.  

Will you take the challenge? Let’s light up the future together! 

What you will do :
 

• Overall responsibility to analyze and define the business processes, related operational procedures and working methods for the assigned domain 
• Identify opportunities for system efficiency improvements and review them with the Business Process Owner (BPO) for approval. 
• Challenge the local business requirements to accept the current D365 functionalities as standard with limited exceptions 
• Gather business requirements, deliver the required acceptance criteria, and discuss these with the Group IT analysts where applicable to understand the impact on the system set-up 
• Test the provided development solutions (RFC’s), evaluate the functionality and fit to the    acceptance criteria together with the domain lead 
• Assist in training of local key users on D365 specifically CRM 
• Provide support to the data cleaning team (Ukraine)  (normally done before an entity goes live) and support processes to maintain data quality 
• Work with the Ukraine team to provide Hypercare support after roll-outs 
• Provide second line support after hypercare (i. e . review issues of go live countries, find solutions, analyse root cause) and provide support to the Ukraine team on CRM tickets raised. 
• Support the key users in the definition and gathering of the user acceptance test scenarios  
• Provide key user Support during the User Acceptance Training  
• Update domain work instructions when applicable  
• Provide day to day operational support/guidance to the commercial entities where required 
• Overall responsible for the yearly Customer Survey Project 
• Access control - CRM roles 

• Ad hoc projects as and when required 
  
  Required competencies: In depth knowledge of the business processes -  CRM specifically and understanding the integration into F&O 
   

  Soft skills:  
   

• Good Communication  
• Critical thinking 
• Problem-solving 
• Negotiation skills 
• Team player skills 
  
   

We’re looking for a Business Analyst  to join our team in Kyiv (Center) on a full-time basis (remote is also possible).
You will be an important part of the pre-sale/product/development team where you jointly take responsibility for co-creating the outcome. The projects are often green-field and long term
where you have the chance to iteratively improve the solution by implementing new technology and apply best practices.

About Our Customer
We’re 2019-founded company that works exclusively with international customers. We aim high, and despite our young age, we already have a portfolio of long-lasting clients, and we’re proud of the results we’re bringing to their business.

We’re a team of very experienced and senior tech people with Danish management who have a passion for building things right!. The typical clients are well-established organisations with a serious approach to Technology and Digital products. They strive for best-in-class experiences, and that’s what we deliver!

You should join us if you can recognise the above and wish to make a direct impact as part of a team creating continuous value for our customers. We’re lean in our management, and you will be an empowered part of our team…. Ohh, and we have fun :-)

What we expect of you:

• Own our platform knowledge. You will be the go-to person who understands the platform end-to-end - across all customers using it. You know what’s in the core, what has been delivered as customer-specific solutions, and how the two layers interact
• Excellent written and verbal communication skills in both English and Ukrainian, with theability to collaborate effectively with developers, designers, and clients.
• Proficiency in JIRA, Confluence, and modern AI tools
• Ability to structure and document requirements into clear specifications and actionable tasks
• Prioritize requirements and manage their allocation into journeys and values. Define non-functional requirements, including external interfaces and constraints.
• Own it!. You’re the expert, and you acting as if you are the co-owner of the project is what makes all the difference. Take initiative and take responsibility - We expect that you share thoughts, concerns, feedback, and advice because it polishes our solutions.
• Stay hungry, Stay curious! You must be on top of trends in your field of expertise.
  
  Your past experience
• 4+ years of experience as a Business Analyst in e-commerce projects from international companies.
• Hands-on experience in requirements gathering and clarification, user story creation, and feature documentation
• Passion for best practices,  and ideally experience with one or more domains; Web and Mobile Application, B2B Commerce and Business application, B2B eServices/Self-service portals.
• It’s a plus if you hold one of the following certifications, or similar: IIBA CCBA or CBAP, OMG UML, OMG BPMN.
• Effective command of spoken and written English and Ukrainian – you should be able to elicit project details, participate in workshops, and clearly articulate your decisions. 

About us

We are an outsourcing company partnering with fintech and crypto businesses. Business Analyst’s role is a part of a client project specializing in cryptocurrency exchange. You’ll join a product development team.

Requirements:

• Experience: 2+ years of experience as a Business Analyst in software product development.
• Web3 & Fintech Knowledge: Strong understanding of crypto-fintech products, blockchain concepts, and digital assets, with the ability to work effectively in complex Web3 environments.
• Technical Transform Skills: Ability to transform complex technical and blockchain-related concepts into clear, structured business language for both technical and non-technical stakeholders.
• Agile Product Delivery: Hands-on experience working in Agile/Scrum environments.
• Soft Skills: Highly organized and detail-oriented, with strong analytical thinking and problem-solving skills.
• Technical Writing & Documentation: Strong experience creating, structuring, and maintaining business, functional, and product documentation from scratch throughout the product lifecycle, including requirements specifications, User Stories, acceptance criteria, etc.
• Tools & Collaboration Platforms: Proficiency in Jira and Confluence for requirements management, backlog maintenance, and documentation.
• English: At least intermediate-level English.

Responsibilities:

• Business Analysis & Requirements Management: Gather, analyze, validate, and document business and functional requirements across the full product lifecycle.
• Requirements Transform & Specification: Translate business needs into clear specifications, Epics, User Stories, acceptance criteria, and structured documentation for development teams.
• Stakeholder Collaboration: Participate in requirements-gathering sessions with Product Manager, UX/UI Designers, and Engineering teams to align on scope, priorities, and delivery expectations.
• Delivery & Implementation Support: Support sprint planning, backlog refinement, feature prioritization, and iteration planning together with Product Managers and stakeholders to ensure smooth execution of development cycles.
• Documentation & Process Structuring: Structure and maintain clear documentation of business processes, decisions, workflows, and requirements, ensuring information is reusable, up-to-date, and accessible for all teams.

Conditions and Benefits:

• Remote-friendly culture: Work from anywhere in the world with a flexible schedule in CET timezone.
• Opportunities for growth: Take advantage of paid training, English-speaking clubs, support for certifications, and participation in professional events.
• Room for ideas and ownership: We work in teams with full autonomy, empowered by our clients to take complete ownership of our projects.
• Benefits and compensation: Partial coverage of coworking space rent and psychotherapy, 50% of the cost of professional training and certifications.
• Tech-Driven Environment: Work with modern internal tools (no legacy systems).

We are building a digital learning platform for maritime education and training. Our goal is to create a modern digital university for maritime professionals, combining LMS, certifications, and real-world industry integration. We are currently at an early stage and working with an Open edX vendor to build and customise the core platform.

We are looking for a Business Analyst who is comfortable working at the intersection of business and technology to join our early-stage team.

What you’ll work on:
- Gathering and structuring requirements from stakeholders
- Writing user stories, acceptance criteria and functional specifications
- Describing workflows, data flows and expected system behaviour
- Working closely with developers and the vendor team
- Ensuring requirements are clear, consistent and technically feasible

What we’re looking for:
- 3+ years of experience in business or system analysis (preferably in IT)
- Ability to translate business needs into clear technical requirements
- Basic understanding of backend concepts
- Ability to understand APIs and data structures is highly desirable
- Working knowledge of Python and SQL
- Ability to communicate effectively with technical teams
- English level: Upper-Intermediate or higher

What we offer:
- Key role in shaping a platform from the ground up
- Close collaboration with technical team and vendor
- Flexible engagement model
- Real impact on how the system is designed and built

If this sounds like something you’d be interested in discussing, please share your CV and feel free to reach out.
Let's connect and text here if you'd like to chat or have any questions!

The Business Analyst (BA) within the IT team acts as a critical bridge between business stakeholders and technical teams, ensuring that business needs are accurately translated into effective technology solutions. Working closely with finance, operations, and regional teams, the BA gathers, analyzes, and documents requirements, aligning them with organizational goals and regulatory standards.

This role involves collaborating with cross-functional teams to identify process improvements, define functional specifications, and support the delivery of IT initiatives that enhance financial systems, reporting, and operational efficiency. The BA plays a key role throughout the project lifecycle - from initial discovery and requirements gathering to testing, implementation, and post-release support.
 

Key responsibilities include:

• Partnering with business stakeholders to understand needs, challenges, and opportunities
• Translating business requirements into clear functional and technical specifications
• Facilitating communication between business and IT teams to ensure shared understanding
• Supporting solution design, testing (UAT), and implementation activities
• Ensuring compliance with financial regulations and regional (LATAM) requirements
• Identifying process optimization opportunities and driving continuous improvement
   

The ideal candidate combines strong analytical thinking with excellent communication skills, has experience in financial services, and ideally in credit/lending companies.

We are looking for a proactive and motivated Business Analyst who will work in a fast-paced environment of a growing DefTech company. 

Responsibilities:  

- Run discovery sessions with internal and external stakeholders. 

- Run build-vs-buy assessments for new systems or capabilities. 

- Model current and target business process states and identify opportunities for improvement before any system change is proposed. 

- Define scope for each initiative — what's in, what's out, what's nice-to-have. 

- Write functional specifications precise enough for developers to build from. 

- Maintain a working glossary and decision log for each initiative. 

- Facilitate stakeholder demos and reviews; turn feedback into actionable change requests. 

- Keep documentation in Azure DevOps up to date.  

Requirements:  

- 3+ years of experience as a Business Analyst (or equivalent) on business systems or internal product initiatives. 

- Strong requirements-elicitation skills - running interviews and workshops, asking questions that uncover what stakeholders actually need rather than what they first ask for. 

- Strong stakeholder facilitation - comfortable leading workshops with mixed audiences (executives, operations, engineers). 

- Proficiency in business process modeling. 

- Hands-on experience with scope modeling techniques — context diagrams, functional decomposition. 

- Ability to write clear functional specifications. 

- Experience working in Azure DevOps, Jira, or an equivalent issue tracker — backlog management, work item linking, traceability. 

- Structured, system-level thinking. 

- Self-management and initiative — comfortable owning an initiative end-to-end without close supervision. 

Nice to have: 

- Experience with the Microsoft business stack: Dynamics 365, Power Platform (Power Automate, Power Apps), Microsoft 365, Power BI. 

- Practical experience using Claude, Claude Code, or similar AI agents to accelerate analysis, documentation, and exploration work. 

- Background in Defense / MilTech or in manufacturing- and operations-heavy environments. 

We offer: 

- Official employment in accordance with Ukrainian labor law. 

- Military service deferment.  

- Modern working equipment. 

- Regular performance reviews to support your professional growth. 

- 24 working days of paid vacation annually. 

- Paid sick-leaves. 

- English language classes. 

- Compensation for educational and training programs. 

- Team buildings and corporate events in a friendly and collaborative environment. 

Location: Ukraine (Remote / Office in Kyiv / Hybrid)
Employment: Full-time
Experience: 3+ years (exceptional postgraduate candidates with research achievements may be considered)

🏢 About the Company

group of companies specializing in the development and implementation of comprehensive IT solutions for the corporate and public sectors. Our projects are focused on long-term client partnerships and building complex, end-to-end solutions.

📋 What You'll Be Doing

• Pre-sales & sales support — gathering and analyzing preliminary business requirements, RFP analysis, BRD creation, participation in HLD design and CPD preparation
• Requirements elicitation — analyzing passive sources (existing documentation, regulatory frameworks, GDPR), proactive stakeholder engagement: interviews, facilitated sessions, business process research
• Requirements formalization — transforming business needs into clear, measurable requirements; classification (business, functional, non-functional, regulatory, integration); prioritization; change traceability
• Technical documentation & modeling — preparing HLD, SRS, TSD, SDD; describing business processes using BPMN, UML, DFD, ERD, C4, DMN, CMMN, EPC; creating diagrams in draw.io
• Development & testing support — clarifying business logic, participating in grooming/refinement sessions, analyzing incidents and change requests, ensuring implementation aligns with agreed requirements

✅ Must Have

• Strong communication skills — ability to clearly explain complex concepts, proactively initiate dialogue, facilitate discussions, and elicit hidden or unspoken requirements from stakeholders
• Understanding of business-to-technical requirements transformation — decomposing business requirements into functional specs, formulating technical and operational requirements, identifying "hidden" requirements from stakeholder conversations and documentation

✅ Should Have

• 3+ years of BA experience in relevant projects (enterprise IT, B2B, public sector) with a proven track record in requirements gathering, formalization, and system modeling from concept to implementation
• Knowledge of modeling notations — C4, DFD, EPC, BPMN, UML, ERD, DMN, CMMN and confident use of diagramming tools (draw.io)
• Project documentation experience — BRD, RFP, SRS, SDD, TSR, TSD — from concept and structure to final formalization and defense before review committees
• Domain understanding — DWH/DH/DL systems, current state of AI/ML and its practical applications

🟡 Could Have (Advantage)

• English or German at B1+ level — for working with international clients and documentation
• Experience with enterprise solutions — ERP, WMS, B2B portals
• Process automation experience — from individual operations to end-to-end cross-departmental workflows

🎯 What We Expect

• Delivering the function of business analysis, not just mechanically following procedures
• Proactive involvement in optimizing the BA process as a service
• A genuine drive for continuous professional growth
• Active engagement: listening, reasoning, facilitating
• Leveraging automation tools in your own work

🚫 What We Don't Expect

• Formal "box-ticking" or working just for the sake of it
• Passivity or indifference to project outcomes
• Inability to listen to others or work with feedback
• Unwillingness to analyze your own mistakes and learn from them

📝 Interview Preparation

We expect candidates to come prepared — having reviewed this description and ready with specific questions. In addition to your CV, please bring examples of your work (subject to NDA constraints).

If sharing real artifacts isn't possible, you may optionally prepare a sample case:
"McDonald's Ordering Process" — model the process with at least 3 entry points, ending with "Customer received the order." Describe roles, software, and devices involved. Format is up to you (text, diagrams, use cases) — please don't spend more than 2–3 hours on it.

🎁 What We Offer

• Long-term stability — full involvement in projects, full-time only
• Professional development — after 6–12 months: 100% funded training, internationally recognized BA certifications, conference participation (as attendee or speaker)
• Flexible work format — office (Kyiv, Pechersk), fully remote (anywhere with stable internet), or hybrid
• Engagement model — employment contract, sole proprietorship (FOP), or via Diia.City
• Compensation — $600 (Junior strong) to $1,999 (Middle strong / pre-Senior), based on actual qualification match