Jobs

Project Description

We are looking for a System/Business Analyst to join a product team working on the development and support of internal products.

General Knowledge and Experience Requirements:
- At least 2 years of experience on IT projects in a systems/business analyst role with a focus on backend development.
- Proven experience in writing technical and project documentation, including BRD, SRS, API Specifications, and Admin Guides.
- Experience formalizing functional requirements using techniques such as functional decomposition, use cases and scenarios, user stories, and state modeling.
- Experience in UML notation for modeling functional requirements (behavioral diagrams: activity, sequence, state, use case; structural diagrams: component).
- Understanding of and experience with data protocols, particularly REST over HTTP and SMPP, including API description (must).
- Experience in managing the full requirements lifecycle: prioritization, agreement, and ongoing maintenance.

Responsibilities:
- Lead new integrations from concept through implementation (supporting tasks aligned with the current product roadmap).
- Develop technical documentation from scratch for new features and updates to existing ones.
- Maintain and update current technical documentation for products and systems.
- Support client systems in defining integration requirements for the product.
- Build a knowledge base for the product's events library (product event model) at both system and company levels.
- Future support for the Sales Team in gathering external client requirements for product customization (the product is currently internal, with plans for a global launch).

Key Soft Skills:
- Systems thinking.
- Client-oriented approach to supporting internal client systems.
- Strong communication skills for interacting across all company levels.
- Proven multitasking skills across multiple contexts.

Experience with Tools:
- Requirements management: Confluence, Jira, GIT, CI/CD tools.
- Modeling: Enterprise Architect.
- Analysis: soapUI, Postman, IntelliJ IDEA, SQL Developer.

Will be plus:
- General UX design for Admin tools.

We are looking for an experienced Business Analyst to join a global RegTech product team operating in the financial services domain. This is a great opportunity for a specialist with a strong background in compliance and system analysis to work on strategic technology transformation projects in a highly regulated environment

What You'll Do:

• Analyze current workflows related to communication compliance, including:
  • Voice and screen recording
  • Data ingestion/export
  • Archiving, tagging, search, playback
  • Retention, legal hold, and audit logging
  • User access and role management
• Facilitate discovery sessions, interviews, and workshops with stakeholders from business, legal, compliance, and IT departments.
• Create detailed documentation of current workflows, data structures, and controls to ensure they meet regulatory standards.
• Develop well-defined functional and non-functional requirements to guide future solution design.
• Work alongside solution architects and technical teams to identify gaps and evaluate possible technology replacements.
• Contribute to business case development, RFP preparation, and vendor selection processes.
• Write user stories and define test conditions and acceptance criteria for implementation and migration activities
• Participate in change management and stakeholder communication planning.
   

Requirements:

• 5+ years of experience as a Business Analyst preferably in regulated industries (e.g., finance, insurance, legal, or public sector).
• Solid knowledge of regulatory compliance for electronic communications, data retention, and auditing.
• Hands-on experience with systems for communication capture, storage and monitoring
• Strong competency in documenting requirements, analyzing business processes, and producing clear technical documentation.
• Excellent communication skills with the ability to bridge the gap between business and technical teams
• Experience translating regulatory and operational needs into technical specifications.
• English - advanced
   

Nice to Have:

• Familiarity with voice communication platforms (telephony, UC, call centers).
• Knowledge of compliant data storage technologies, including immutable or WORM-compliant systems.
  Experience working with legal hold workflows and audit/compliance tools.
• Previous involvement in system replacement or migration projects.
   

What We Offer:

• Competitive salary that reflects your experience and skills.
• 20 days of paid vacation and 5 paid sick leaves per year.
• Working remote and flexible work schedule (additionally approved by project manager)
• Education and mentoring in your professional area.
• Compensation for professional and language courses.
• Opportunities for personal and career development.

• Friendly atmosphere, company events and gifts

   

If you're a Business Analyst with a strong compliance and systems background looking to contribute to innovative transformation projects in financial services, we'd love to hear from you!

ABOUT US:
 

BetterMe is a health & wellness platform providing a tailored holistic approach to well-being. Since 2017, we have been on a mission to create a healthier world for everyone, regardless of age, sex, physical ability, or background. Our goal is to make a healthy lifestyle accessible to everyone so they can achieve long-term health benefits.

YOUR IMPACT:

• Collaborate effectively within cross-functional teams to deliver high-quality software solutions.
• Gather and refine requirements from various stakeholders (Product Owner, design, marketing, analytics, support) by conducting interviews and clarifying needs.
• Translate business requests into clear, detailed technical tasks for the development team.
• Lead and facilitate grooming sessions to ensure requirements are well-defined.
• Create and maintain up-to-date documentation: User Stories, Scope documents, Software Requirements Specifications (SRS), diagrams.
• Use BPMN 2.0, UML, and other modeling techniques to visualize and refine solutions.
• Actively manage the backlog and work hands-on with databases, Postman, and Swagger to validate and clarify technical details.

• Communicate clearly and promptly, build consensus among stakeholders, and ensure timely delivery.

   

ABOUT YOU:

• 3 years of experience as a Business/System Analyst.
• Experience with Scrum methodologies.
• Strong understanding of the software development lifecycle (SDLC).
• Proven track record of creating project documentation and deliverables: diagrams, use cases, functional & non-functional specifications, user stories, acceptance criteria.
• Skilled in BA techniques and tools (BPMN 2.0, UML, etc.).
• Ability to quickly learn new systems and balance business needs with technical feasibility.
• Upper-Intermediate English.

• Excellent communication and facilitation skills, with the ability to listen actively and convey information accurately.

   

WILL BE A PLUS:

• Experience with large-scale B2C products.
• Practical experience with databases, Postman, Swagger.
• Strong expertise in the Discovery phase of projects.
• Experience in system analysis and close collaboration with development and QA teams to find optimal technical solutions.

Our mission is creating happiness within since we believe that having your mind and body in complete harmony is key for overall health and quality of life. We plan to capture the growth of the Global Health Market, and our ideal candidate will focus on building the largest health tech company in the world. 💪

The success of the product became possible through the hard work and dedication of 400+ talented and forward-thinking employees who are true experts in their field. We’re one of the biggest partners of Facebook, Google, Snapchat & Twitter within the CEE region.🌎
Our company is built on the ability to find the best people and provide them with everything needed to stay focused on what’s important to make our users even healthier, sportier, happier and better! We create a business environment that brings up best in everyone. We have no bureaucracy, and we give our colleagues complete freedom to make decisions and achieve brilliant results.🚀
Competitive salary. Compensation that will help you focus on your projects and personal development.
Professional Growth. We offer a possibility to attend internal, external courses, seminars and access to a corporate library. You will be working with a team of professionals to get insights and discuss ideas.
Comfortable working environment. BetterMe team is located in a spacious office in the Astarta business center within 10 minutes walk from Kontraktova metro station. We serve complimentary breakfasts, lunches, snacks, fruits and all necessary equipment for your role.
Health&Fitness. We provide employees with 20 days of paid vacation, medical insurance and a variety of sports activities available for employees inside and outside the office.
Rest. We organize team buildings, parties and various team activities to boost our collaboration.

Find more about us on social media platforms: Facebook, Instagram, LinkedIn.

About BotsCrew

BotsCrew helps companies transform how they work using AI. We design and deliver AI-powered solutions that solve real business problems — from automation and data analysis to entirely new AI products. You’ll join a team that moves fast, works on cutting-edge technology, and partners with global brands to make AI real.

Role Overview

We’re looking for a Junior Business Analyst eager to dive into the world of AI and digital transformation. You’ll work closely with our founders and product teams to gather requirements, understand business needs, and help shape AI solutions for primarily US-based clients — including big, well-known brands.

You’ll also contribute to crafting proposals for inbound new business opportunities, turning interest into concrete projects. This is a hands-on learning role where you’ll gain valuable experience in AI product development, stakeholder communication, and business analysis — all while working on projects at the forefront of innovation.

What You’ll Do

• Support Requirements Gathering
  • Assist in interviews, workshops, and research to uncover client needs.
  • Document business processes, pain points, and AI opportunities.
  • Draft user stories, process diagrams, and feature lists.
• Collaborate with Founders & Teams
  • Join meetings with founders, clients, engineers, and designers.
  • Ensure business needs are clearly understood by technical teams.
  • Take detailed meeting notes and track action items.
• Work with US Clients & New Business
  • Participate in calls with US-based clients, including major household-name brands.
    Help prepare proposals, presentations, and scope documents for inbound leads.
  • Assist in tailoring AI solutions to specific industry and client needs.
• Contribute to AI Product Development
  • Research AI tools, frameworks, and market trends.
  • Help prepare feature specifications and test scenarios.
  • Support quality checks and collect feedback for improvement.
• Learn & Grow
  • Build skills in business analysis, product management, and AI concepts.
  • Learn to translate business challenges into AI-powered solutions.
     

What We’re Looking For

• Experience & Education:
  • 0–2 years in business analysis, product, or tech-related roles.
  • Degree in business, technology, or a related field (or equivalent practical experience).
• Skills:
  • Fluent English is a must.
  • Strong communication and presentation abilities.
  • Curiosity about AI and digital products.
  • Highly organized, detail-oriented, and proactive.
  • Comfortable using tools like Google Docs, Excel, and ChatGPT.
• Mindset:
  • Eager to learn and grow in a fast-paced, innovative environment.
  • Collaborative, open-minded, and adaptable.
     

Why Join Us

• Work directly with founders on real AI projects.
• Collaborate with leading US brands on impactful AI digital transformation initiatives.
• Learn from industry experts in AI and product development.
• Be part of a team building technology that’s shaping the future.
• Flexible working hours and the option to work remotely.
• 20 working days of paid vacation plus 5 days of paid sickness
  
   

How to Apply

Please send your CV and a 60-second video in English introducing yourself and explaining why you’d like to join this role.

If you are a current student or alumnus of the Faculty of Applied Sciences at the Ukrainian Catholic University (UCU) or UCU Business School, you can fast-track your application by starting your video with “UCU”.

Impulse is a brain training app that helps people keep their brains sharp with bite-sized fun games and logic puzzles. Impulse is the world’s most downloaded app in the Brain Training category with over 100 million downloads. The app is trusted by users worldwide, with a 4.7 rating on the App Store, and has been featured as App of the Day in over 50 countries, including the UK, Canada, and Australia.
 

Impulse is a part of Headway Inc, a global tech company that revolutionises lifelong learning by creating digital products for over 150 million users worldwide. Our mission is to help people grow. We’re proud to be ranked 4th among the World’s Top EdTech Сompanies by TIME magazine.
 

The core of our achievements is our team. That’s why, together with Liana, Operations Manager at Impulse, we’re looking for a Junior Operations Specialist to join our team of superstars. Together, we’ll be shaping the growth of Impulse — driving user acquisition for our web funnels, the fastest-growing and most high-impact stream in Impulse. Today, our operations team is also a key contributor to Headway Inc.'s global achievements. So we are seeking someone who is passionate about optimising processes, exploring new tools, and helping teams work more efficiently — someone who enjoys combining research, documentation, and a bit of analytics to make a real impact.
 

This job is perfect for you if you want to:

• Directly impact business results and contribute to the growth of a leading product in its niche. Your ideas and actions will shape operational workflows and drive real improvements in team efficiency.
• Be part of an EdTech company building socially impactful products for international markets. You’ll work on solutions that matter and make a difference beyond the business itself.
• Collaborate with purpose-driven professionals who value teamwork and shared success. You’ll work closely with different teams, exchange insights, and co-create new approaches.
• Gain hands-on experience with cutting-edge tools for automation, process management, and AI-driven solutions. You’ll research, test, and integrate tools that unlock new levels of productivity.
• Thrive in a culture of freedom and autonomy, where your initiative and creativity are appreciated.
• Grow in a supportive professional team, where it’s safe and easy to learn, experiment, and advance your skills.
• Escape routine tasks. Instead, you’ll dive deep into diverse processes, collaborate across functions, and find creative solutions for complex challenges that improve the efficiency of the whole company.
   

What you will do:

• Analyse team processes and share recommendations to improve efficiency and productivity.
• Collaborate with team managers, domain experts, and top management to enhance both new and existing processes.
• Stay up to date with tool updates and create automations to optimize existing technical workflows.
• Work with documentation and analytics to ensure accuracy, clarity, and continuous improvement.
• Conduct team surveys — design questionnaires, collect feedback, analyze results, and highlight bottlenecks.
• Manage system access, documentation workflows, and process compliance.
• Research and test tools, software, and AI solutions to support marketing and operational needs.
• Provide daily operational support to the marketing team, ensuring smooth workflow and task execution.
   

What do you need to join us:

• 1+ year of experience in operations, analytics, or process management.
• Confidence with Excel/Google Sheets and working with large datasets.
• Analytical mindset and problem-solving skills.
• Proactive, curious, and ready to learn fast.
• Comfortable working in a dynamic, multitasking environment.
• English at Intermediate level or higher.
• Alignment with the values of our team.
   

Will be a plus:

• Familiarity with databases, Notion, and FigJam, as well as basic programming skills (vibe-coding).
• Understanding of performance marketing metrics.
   

What do we offer:

• Work within an ambitious team on a socially impactful education product.
• An office with a reliable shelter, generators, satellite internet, and other amenities.
• Access to our corporate knowledge base and professional communities.
• Personal development plan.
• Compensation for English language learning, external training, and courses.
• Medical insurance and full sick leave compensation.
• Sports activities: running, yoga, boxing, and more.
• Corporate holidays.
• Supporting initiatives that help Ukraine.
   

Working schedule

This is a full-time position with a hybrid option. It means that we will prefer you to attend office 2-3 times per week
 

Are you interested?

Send your CV!

Required Skills

🔹Knowledge of the Business Analysis basics

🔹Strong critical thinking skills

🔹Superb communication skills

🔹Good organizational and leadership instincts

🔹Upper-intermediate English level (speaking and writing)

Personal qualities

🔹You are detailed-oriented and passionate about the quality of your results

🔹You are constantly learning new trends in IT business analysis and management

🔹You have high empathy and deep understanding of the needs of the people around you

🔹You are easygoing and professional: punctual, balanced, with good self-management abilities

Skills that will be an advantage

🔹Technical Background (QA, design, development, etc.)

🔹Management experience not related to IT

We offer

On the Internship (duration: up to 2-3 months - depends on your performance)

🔹Individual training conducted by a lead Business Analyst

🔹Course that covers all the bases and targets real-life scenarios

🔹Practical tasks with gradually increasing complexity on several projects

🔹Guided participation in a BA service interacting with clients and engineers

🔹Experience exchange practice to learn from other BA specialists
🔹Scholarship per every month of internship 

After the Internship

🔹The position of Junior Business Analyst in the company
🔹Personalized professional development plan to the Middle and Senior levels

🔹Continuous professional training focused at enhancing BA / BI / PdM / PM skills

🔹Further individual mentoring, continuous knowledge sharing, and BA workshops

🔹A variety of challenging projects and the highly-skilled engineering team

🔹Open environment that facilitates professional freedom and growth

Benefits

We offer a number of benefits for the team members to improve their quality of life and help with achieving professional development goals

Professional

🔹Compensation of professional certifications, courses, IT conferences, and events

🔹Individual and group English classes with native-speaking teachers from US & UK

Quality of life

🔹Our processes are tailored to enable remote work and flexible work schedule

🔹You can choose from a selection of hardware either it is Apple, or PC devices

🔹There are also frequent team retreats, leisure activities, and holiday celebrations

🔹Gifts on personal and professional anniversaries
🔹21 paid days off and 11 national holidays throughout the year to travel and rest
🔹Health program of SysGears

🔹You are a part of a team, we help each other when life knocks one of us down 🤠

Responsibilities

🔹Collaborating with developers, designers, QAs to deliver projects efficiently

🔹Contributing to expert in-house and international teams (from US, UK, and EU)

🔹Communicating with stakeholders to identify their needs and clarify requirements

🔹Analyzing, validating, grooming and documenting requirements to the web & mobile projects

🔹Visualizing business processes and preparing data models for the software projects

🔹Advising stakeholders on the common practices and possible product solutions

🔹Performing competitor and market analysis, assisting in developing product ideas

🔹Communicating project vision and coordinating development with engineering teams

🔹Managing the development workflow applying Agile methodologies

Our aim is to always be the best, grow, improve, and innovate. And we would welcome a like-minded person to become an invaluable part of our team! 

Follow our social media -  Instagram, Facebook, Linkedin, YouTube

Requirements
 

🔹0,5+ years of commercial experience as a Business Analyst 

🔹Strong understanding of Agile software development methodologies

🔹Practical experience with key business analysis techniques and requirement management tools

🔹Proficiency in identifying and translating business needs into clearly defined requirements

🔹Experience in drafting functional / business / system requirement specifications

🔹Experience in working with stakeholders and requirements elicitation

🔹Excellent interpersonal and communication skills

🔹Upper-intermediate level of English (both written and spoken)
 

Will be a plus
 

🔹Knowledge of business process modelling (BPMN, UML)

🔹Experience in Business Intelligence systems and data analysis

🔹Ability to create UI wireframes supplementing project specifications

🔹Knowledge of the basics of project and product management

🔹Experience with the major task tracking systems (Trello, Jira, ClickUp, Asana)

🔹Technical background (QA, software development, or data engineering)

🔹Experience in using relational or NoSQL DBMS
 

We offer
 

🔹Personalized professional development plan to the Middle and Senior levels

🔹Your own career path to perfect your skills in the areas of BA / BI / PdM / PM

🔹Individual mentoring, continuous knowledge sharing, and BA team workshops

🔹Opportunity to work with the high-skilled engineering team on challenging projects

🔹Open environment that facilitates professional freedom and growth
 

Benefits
 

We offer a number of benefits for the team members to improve their quality of life and help with achieving professional development goals:
 

Professional
 

🔹Compensation of professional certifications, courses, IT conferences, and events

🔹Individual and group English classes with native-speaking teachers from US & UK
 

Quality of life
 

🔹Our processes are tailored to enable remote work and flexible work schedule

🔹You can choose from a selection of hardware either it is Apple, or PC devices
🔹There are other small things, like gym or massages

🔹There are also frequent team retreats, leisure activities, and holiday celebrations

🔹Gifts on personal and professional anniversaries
🔹21 paid days off and 11 national holidays throughout the year to travel and rest

🔹Health program of SysGears

🔹You are a part of a team, we help each other when life knocks one of us down 🤠
 

Responsibilities
 

🔹Collaborating with developers, designers, QAs to deliver projects efficiently

🔹Contributing to expert in-house and international teams (from US, UK, and EU)

🔹Communicating with stakeholders to identify their needs and clarify requirements

🔹Analysing, validating, grooming and documenting requirements to the web & mobile projects

🔹Visualizing business processes and preparing data models for the software projects

🔹Advising stakeholders on the common practices and possible product solutions

🔹Performing competitor and market analysis, assisting in developing product ideas

🔹Communicating project vision and coordinating development with engineering teams

🔹Managing the development workflow applying Agile methodologies

Follow your passion, create exciting products inspired by industry experts, and work on complex business  solutions until they reach global market recognition. Our aim is to always be the best, grow, improve, and innovate. And we would welcome a like-minded person to become an invaluable part of our team!

Follow our social media -  Instagram, Facebook, Linkedin, YouTube

• Data Catalog program is an initiative to develop a centralized data management platform by bringing together all Group's data sources. The platform intends to contain suite of applications to manage different aspects around Data Governance specially:
  • Metadata Management across all applications with heavy focus building data catalog, identifying relationships across metadata, creating and managing tag hierarchies based on business context
  • Cloud based offerings to business and application users for accessing data catalog and associated data by creating unified Data Layer on top of all data sources. This will enable data consistency across and will serve an input to superior analytics helping drive business with meaningful insights
  • Promote self-service model for managing various aspects of data governance
  • Centralize risk management around data and improve regulatory data compliance requirements
  
  The platform has been built on leading edge technologies with the focus on developing potential machine learning and data mining capabilities.

• Responsibilities:

  Metadata Management
  • Lead onboarding of data providers onto the Data Highway platform
  • Manage the complete onboarding process (end to end) of data dictionaries and related datasets related to the assigned applications
  • Develop a subject matter expertise on the data dictionaries, datasets and relationships between different datasets for the assigned applications
  • Ensure the data quality of data dictionaries and underlying datasets for the assigned applications. This will include working actively with data providers in resolving any conflicts, issues pertaining to data dictionaries, datasets available on Data Highway for the assigned applications
  
  System Analysis
  • Develop deep functional knowledge on Data Highway suite of applications
  • Lead and drive the system improvements across the Data Highway's suite of applications
  • Develop detailed functional solution for the proposed enhancements and work with technology partners from implementation purposes
  • Develop detailed understanding of underlying data model for each of the above-mentioned applications
  • Work with UX/UI designers in case of any user interface-related requirements.
  • Develop and execute test cases pertaining to enhancements
  • Manage backlog of enhancements for the assigned module/sub-module within an application
  • Work diligently on resolving any production issues reported by business users
  • Coordinate with end users during UAT execution and work with development team to resolve any open issues in timely manner
  • Work with release management team to ensure all the planned items are released as per release plan
  
  User Engagement and Operational Process Improvement
  • Engage users at all levels i.e. data providers, business users, stake-holders
  • Conduct user trainings, demos on Data Highway suite of applications when required
  • Actively seek user feedback on the features they use with the goal of getting a sense of any user experience issue, potential enhancements/improvements
  • Provide monthly updates to senior management team on the current state of their assigned applications, enhancements/improvements
  • Strive to make the overall process more efficient either by proposing any potential automations or building new capabilities within the Data Highway suite of applications

• Mandatory Skills Description:

  • Bachelor Degree in Information Technology, Computer Science, Data Science or relevant 5+ years of experience
  • Proven experience in a technical BA position
  • Analytical mindset with good attention to detail
  • Practical experience in both reading and documenting functional requirements
  • Solid SQL knowledge.
  • Data modeling knowledge. Should be comfortable in understanding data model either via an ER diagram or reading through data dictionaries.
  • Good Excel knowledge. Should be comfortable performing vlook ups, creating pivot tables.
  • Self-starter attitude and ability to work independently
  • Excellent communication skills
  • Team-player and ability to build strong working relationships amongst diverse peers
  • Prior experience working with APIs, and/or Kafka data streaming.

PIN-UP Global is an international holding specializing in the development and implementation of advanced technologies, B2B solutions and innovative products for the iGaming industry. We provide certification and licensing of our products, providing customers and partners of the holding with high-quality and reliable solutions.

We are looking for a Business Analyst to join our team!

Requirements:

• 2-3 years of experience as a Business Analyst in IT;
• Experience in describing requirements using different formats (BRD/V&S, User Stories, Use Cases etc.);
• Experience in modelling/visualizing of requirements (Mockups, BPMN, UML etc.);
• Good understanding of the Software Development Life Cycle (SDLC);
• Strong analytical and problem-solving skills to understand complex business processes, identify issues, and propose effective solutions;
• Ability to think on different levels of abstractions or perspectives (business/architecture/user/tech etc.);
• Excellent written and verbal communication skills to collaborate with business stakeholders and the development team;
• Flexible and open-minded attitude, willing to learn and enhance skill set;
• Self-starter with a proactive approach to identifying issues and finding solutions;
• English (B1+), proficiency in Russian or Ukrainian.

Will be plus:

• Experience with Internal Products within the Product Team.
• Basic knowledge of Figma and UX/UI principles.
• Technical background.
• Product Owner certification.

Responsibilities:

• Requirements elicitation and approval with key business stakeholders, consulting them on opportunities and risks.
• Requirements documentation in a format of specifications, mockups, user stories, use cases, etc.
• Presentation of the requirements to the team (back-end, front-end, QAs), their clarification of incomprehensible and controversial points, and their updating and change as a result of discussion with the team.
• Ownership and detailed understanding of the features and functions of products and applications from the area of ​​responsibility. Use this knowledge to identify opportunities and threats for new requirements.
• Sharing of knowledge and information with other departments of the company for the expansion and usage of advanced approaches and technologies.

Benefits:
🍀An exciting and challenging job in a fast-growing product holding, the opportunity to be part of a multicultural team of top professionals in Development, Engineering and Architecture, Management, Operations, Marketing, etc;

🤝Great working atmosphere with passionate IT experts and leaders, sharing a friendly culture and a success-driven mindset is guaranteed;

📍Beautiful offices in Kyiv, Warsaw, Limassol, Yerevan – work with comfort and enjoy the opportunity to build a network of connections with IT professionals day by day;

🧑‍💻Laptop & all necessary equipment for work according to the ecosystem standards;

🏖Paid vacations, personal events days, days off;

🫖Paid sick leave;

👨‍⚕Medical insurance;

💵Referral program — enjoy cooperation with your colleagues and get a bonus;

📚Educational support by our L&D team: internal and external trainings and conferences, courses on Udemy;

🗣Free internal English courses;

🤸‍♀Sport benefit;
🦄Multiple internal activities: online platform with newsletters, quests, gamification, and presents for collecting bonuses, PIN-UP talks club for movie and book lovers, board games cozy evenings, special office days dedicated to holidays, etc;

🎳Company events, team buildings.

Ajax Systems is an international technological company and Europe’s largest security system manufacturer. Fire&Safety business part is rapidly growing. In 2025 we have launched totally new, revolutionary commercial fire alarm system for European market. And we are going to expand it rapidly to all our markets.

Today, Ajax protects over 3.5 million users in 187 countries worldwide. The company employs 4,100 specialists.

This is a great opportunity to join the team who continuously improving fire&safety, security, cctv industries.

 

Qualifications:

— 1-3 years of experience in a Business/System Analyst role, preferably in a software/hardware company.

— Intermediate or Upper-intermediate English proficiency with strong communication skills.

— Strong analytical and problem-solving skills.

— Basic understanding of data collection and interpretation.

— Familiarity with UI/UX principles and desktop/mobile application development processes.

— Self-motivated, well-organized, and capable of working in a fast-paced environment.

— Ability to work collaboratively within a team and contribute to a positive work environment.

Preferred Skills:

— Experience with requirements gathering and documentation.

— Knowledge of system diagram creation, wireframing, and prototyping tools.

— Basic understanding of project management principles.

— Technical background (Education/working experience) in hardware/firmware or strong knowledge of products in IoT.

Key Responsibilities:

— Assist in the collection and analysis of business requirements from stakeholders.

— Create and maintain clear and concise business requirements, specifications, use cases, user stories, and acceptance criteria.

— Support the creation of technical documentation, system diagrams, wireframes, and prototypes.

— Collaborate with cross-functional teams to ensure the accurate interpretation and implementation of business requirements.

— Participate in the development and enhancement of Fire&Safety product line.

— Continuously improve processes and propose innovative solutions to business challenges.

We are looking for a responsible Business Analyst to join our team and help create high-quality technical documentation for our development team.

The ideal candidate will be able to write clear and concise technical documentation, design well-structured user interfaces with a strong focus on UI/UX, and collaborate closely with developers to ensure accuracy and completeness of all project documentation.

Your responsibilities:

• Write and maintain technical documentation for projects.
• Design and create intuitive, user-friendly interfaces.
• Collaborate with the team to ensure tasks are implemented accurately according to the specifications.
• Review UI of live projects to identify potential improvements in user flows or UI/UX solutions.
• Analyze and improve departmental processes to enhance project quality.
• Participate in client calls during project initiation, management, and post-launch support.

What we expect from you:

• 1–2 years of experience as a Business Analyst in IT.
• Experience writing technical documentation and designing user interfaces.
• Proficiency in collaboration tools (Slack, MS Teams, ZOOM, Google Drive, Confluence).
• Strong command of office tools (Google Docs, Sheets, Slides, Visio).
• Ability to communicate information clearly to both clients and the development team.
• Knowledge of software development methodologies: Waterfall, Agile, Kanban.
• Expertise in requirements gathering, decomposition, analysis, and management.
• Experience preparing specifications (use cases, user stories, acceptance criteria).
• Process modeling skills using BPMN and UML notations.
• Experience with prototyping tools (Axure, Figma).
• Familiarity with project management systems (Redmine, Jira).
• Experience using AI tools (ChatGPT and others) for requirement generation, meeting analysis, prototyping, and data verification.
• Ability to critically evaluate and explain AI-generated insights.
• Willingness to learn new AI tools, knowledge of prompt engineering and explainability.
• Enthusiasm for fostering an AI-driven culture within the team.
• English proficiency at Upper-Intermediate level (B2) or higher.

What we offer:

• Career, professional, and personal development opportunities.
• Remote work flexibility.
• Democratic management style and friendly team environment.

• Paid leave of 20 working days per year and sick leave.

   

Join our team of professionals and help shape the future of our projects!

Job Description

Experience Expectations: - 5+ Years

Must-Have: - Performed BA/ Proxy PO roles for multiple years, experience in Medical Domain is a plus

Qualification: Engineering Graduate

Take the lead and client facing role.

Providing vision and direction to the Agile development team and stakeholders throughout the project and create requirements

Ensure that the team always has an adequate amount of prior prepared tasks to work on.

Plan and prioritize product feature backlog and development for the product

Define product vision, road-map and growth opportunities

Assess value, develop cases, and prioritize stories, epics and themes to ensure work focuses on those with maximum value that are aligned with product strategy

Efficiently conducts agile ceremonies involving client stakeholders.

Provide backlog management, iteration planning, and elaboration of the user stories

Work closely with Customer Product Management to create and maintain a product backlog according to business value or ROI

Lead the planning product release plans and set expectation for delivery of new functionalities

Provide an active role in mitigating impediments impacting successful team completion of Release/Sprint Goals

Follow our competitors and the industry

Keep abreast with Agile/Scrum best practices and new trends

Job Responsibilities

Responsible for developing and owning all documentation capturing business and functional requirements

Collaborate with cross-functional teams to design and propose business solutions

Engage with the client to understand/develop/articulate business requirements

Develop business and functional product knowledge and expertise for engaged clients to complement product engineering and design

Engage with the client to influence and steer decision-related to Product Strategy/Design based on market and customer requirements

Collaborate with internal teams to develop product based on industry trends and customer needs

Department/Project Description

Our client is innovative manufacturer of medical devices in the United States which produces a devices and software applications.

At this project, you will have a great opportunity to be involved into the full development life cycle of medical software which is intended to help individuals by processing certain information taken from medical devices to identify health trends and to track daily activities.

As additional there are opportunities to work with medical devices, in scope of end-to-end testing.

Admiral Studios is a fast-growing Ukrainian IT outsourcing company, specializing in web development, mobile development, UI/UX, and SEO.

We embrace the latest and most advanced technologies: Node.js, React, Laravel, Shopify, Python, and WordPress.

We create quality projects for clients in the US, Europe, the UK, and Canada 🌍, especially Healthcare, Real Estate, and E-commerce projects.

Currently, our team consists of more than 60+ skilled experts 👨‍💻, and we are constantly growing.

Now, we’re looking for a Business Analyst ⭐️ with to strengthen our team and help us deliver even greater results.

For a perfect match, we expect  🎯

• 2+ years of proven experience in business analysis or a related role
• Strong analytical thinking, problem-solving skills, and attention to detail
• Experience in requirements gathering, documenting user stories, acceptance criteria, and process flows
• Ability to structure and present ideas clearly to both business and technical stakeholders
• Knowledge of SDLC and Agile frameworks (Scrum/Kanban)
• Hands-on experience with Jira, Confluence, and Figma
• Excellent communication skills and team-oriented mindset

Nice to have 💎

• Domain expertise in E-commerce, Healthcare, or FinTech
• Basic SQL knowledge and data analysis skills
• Experience working with API documentation

Duties & Responsibilities 💼

• Gather, analyze, and document business and functional requirements
• Act as a liaison between clients and development/design teams
• Be responsible for managing client requirements and ensuring they are properly implemented
• Proactively generate ideas and suggest new features to clients that could add value to their products
• Create user flows, specifications, and system documentation
• Support the delivery team throughout the project lifecycle

• Participate in backlog refinement, sprint planning, demos, and retrospectives

   

Why Join Admiral Studios?

⭐️Growth-Oriented Environment – value efficiency, flexibility, and results

🤝Team Spirit – Regular corporate online & offline events to keep the team connected
📚Professional Development Support – we provide:

• A structured Performance Review system
• Access to an internal knowledge library
• Career growth opportunities with a clear development plan
• A budget for improving work processes and implementing new ideas

🧘Work-Life Balance – Enjoy a flexible work schedule and a fully remote work model
✅Paid Time Off – 20 vacation days + 10 sick leave days per year

Hiring steps: Screening — Tech Interview — СТО Interview — Job Offer 

If your experience and skills match our candidate scorecard, the recruiting team will contact you within 5 business days 💙

Don't forget to provide your Telegram nickname for contact 

About the role:

Our client is seeking four experienced Business Analysts (BAs) with a strong background in EdTech, particularly Learning Management System (LMS) development. The ideal candidates will have extensive experience in Customer Journey Mapping, Agile Scrum Development, Agile Backlog Management, and User Story Mapping. This role requires strong collaboration with cross-functional teams, including product managers, UX designers, and development teams, to define and enhance LMS solutions that align with user needs and business goals.

Responsibilities:

• Requirement Discovery & Analysis: Lead stakeholder discussions, elicit, document, and analyze business and technical requirements for LMS development.
• Customer Journey Mapping: Design and optimize learner/user journeys to enhance the overall learning experience.
• Agile Backlog Management: Define, prioritize, and manage the product
  backlog, ensuring clear and actionable user stories with well-defined DoR and DoD.
• User Story Mapping: Collaborate with stakeholders to structure and refine user stories for seamless functionality and end-user satisfaction.
• Stakeholder Collaboration: Engage with Product Owners, UX/UI teams,
  and Development teams to ensure alignment with business and technical goals.
• Agile Best Practices: Participate in Agile ceremonies (daily stand-ups, sprint planning, retrospectives), supporting iterative development cycles.
• Process Optimization: Recommend improvements based on data analysis and best practices in Agile and EdTech.
• Interoperability & Compliance: Ensure LMS solutions comply with SCORM, xAPI, LTI, and other industry standards.
• Documentation & Reporting: Maintain requirement specifications,
  workflow diagrams, and process documentation in Confluence or similar collaboration tools.

Requirements:

• 4+ years of experience as a Business Analyst, ideally in EdTech or LMS-related projects.
• Strong experience in requirement discovery and artifact creation (e.g., BRDs, user flows, wireframes, workflow diagrams).
• Proficiency in Customer Journey Mapping, Agile Backlog Management, and User Story Mapping.
• Deep understanding of Agile frameworks, including SAFe, LeSS, DAD, and Scrum methodologies (Scrum models N, N-1, N+1).
• Expertise in backlog management: Definition of Ready (DoR), Definition of Done (DoD), acceptance criteria writing.
• Familiarity with estimation approaches in Agile (e.g., story points, T-shirt sizing, WSJF).
• Experience working with educational technology solutions (LMS, CA,
  SIS) and understanding of interoperability standards (e.g., SCORM, xAPI, LTI).
• Technical BA skills are a plus (e.g., understanding APIs, REST/JSON, Postman, Swagger).
• Proficiency in BA tools such as JIRA, Confluence, Miro, Figma, Lucidchart, or equivalent.
• Excellent stakeholder management skills, bridging business and technical teams.
• Strong analytical and problem-solving skills with experience working on large-scale enterprise projects.

We offer:

• 20 working days of paid vacation per year;
• Official holidays of Ukraine – days off;
• Modern equipment for work;
• Corporate events;
• External and internal training: conferences, professional events, courses, TechTalks;
• English speaking club.

Hiring process:

• HR interview;
• 2 interviews with client

Technical expert (Development, Architecture, Teams building) is looking for a right hand. A junior/trainee that wants to get a real projects experience and is ready to learn and tryhard.
 

Ideal Skills:

• Strong organizational / structurizing / presentational skills
• Good English
• Hardworking
• Positive altitude

Extra:

• +Photo editing
• +Understanding IT / Development
• +Social media content creation and management
• +Email/Social media marketing
   

What to do = Boost the Projects:

1. Create presentations
2. Manage / organize documentation
3. Create and test the tasks for UI/UX / functionality
4. Photo editing
5. Organize clients list