Jobs System Administrator

Our Helpdesk team is the foundation of the company’s internal IT infrastructure. We ensure secure access to resources, manage the device fleet, maintain network reliability, and support core corporate services, enabling teams across the organization to work efficiently and without interruption.

We are looking for a Helpdesk Lead who will take end-to-end ownership of this function: defining service standards, driving operational excellence, and automating routine processes to improve efficiency and scalability.

In this role, you will work across device fleet management for macOS, Linux, and Windows, identity and access management (IAM), asset lifecycle management, network infrastructure, and the administration of Google Workspace and Atlassian environments.

You will partner closely with Engineering, Security, and Leadership teams, playing a key role in building and maintaining a secure, reliable, and scalable internal IT environment that supports the company’s growth.

Responsibilities

• Lead daily Help Desk operations and define the long-term strategy for the function, ensuring operational stability, SLA compliance, and service quality
• Maintenance and monitoring of the corporate network equipment, access control systems, and overall network performance
• Overseeing hardware lifecycle: procurement, setup, maintenance, and replacement
• Management and optimization of corporate software licenses
• Supervision of the configuration and support of macOS, Linux, and Windows environments
• Standardization of onboarding/offboarding process
• Develop the team through coaching, feedback, structured knowledge sharing and participation in hiring process

• Collaborate with management and cross-functional teams on operational and improvement initiatives

   

Requirements

• 5+ years of experience in SysAdmin / IT Support / HelpDesk roles
• 2+ year of team leadership
• Experience in process building, automation
• Solid understanding of networking (VLANs, IPsec, DNS, etc.)
• Strong experience with MacOS, Unix/Linux, and Windows administration
• Hands-on experience with Google Workspace, Jira/Confluence, and Access Control Systems
• Excellent troubleshooting, prioritization, and communication skills
• IT asset management

• English (B2)

   

Will be a plus

• VoIP
• Access Control Systems

• Advanced proficiency in Jira and Confluence

   

We offer

• Compensation for tax expenses of private entrepreneurs in Ukraine
• Qualified assistance and support for Ukrainian private entrepreneurs
• 10 paid sick leave days per year
• 20 paid vacation days per year
• Public holidays according to current Ukrainian legislation
• Medical insurance for employees
• Compensation for professional education and learning English
• Compensation for a sports subscription or sports equipment

Biosphere Corporation is one of the largest manufacturers and distributors of home, hygiene, and professional products in Eastern Europe and Central Asia, with brands including Freken BOK, Smile, Selpak, Vortex, Novita, PRO service, GRAFF, and many others. We are looking for a Service Desk Engineer to join our team.

Key Responsibilities:

• Provide technical support to users and promptly resolve technical issues.
• Maintain, diagnose, and repair computer equipment.
• Configure and maintain network equipment and local area networks.
• Install, configure, and update software.
• Organize and provide technical support for video conferences.
• Ensure the proper functioning of IT equipment and users’ workstations.

Requirements:

• Experience in administering Windows 10/11 operating systems; knowledge of macOS will be an advantage.
• Understanding of network technologies and protocols.
• Skills in assembling, configuring, and diagnosing computers.
• Knowledge of PC hardware and ability to perform component replacement and basic hardware repairs.
• Experience installing, configuring, and updating software.
• Ability to independently diagnose and troubleshoot technical issues.

We Offer:

• Interesting projects and challenging tasks.
• Competitive salary (discussed during the interview).
• Convenient working schedule: Monday-Friday, 9:00 AM–6:00 PM.
• Official employment, paid vacation and sick leave.
• Professional development and training, including internal training and compensation for external courses.
• Discounts on Biosphere Corporation products.
• Financial assistance in cases such as childbirth, medical treatment, force majeure, and circumstances related to military actions.
• Office location: 37 Zaporizke Highway, Dnipro (Topol-1 district).

Learn more about Biosphere Corporation, our strategy, mission, and values:

Biosphere Corporation website
Biosphere Corporation on Facebook

Join our team of professionals!

By submitting your CV for this position, you consent to the processing of your personal data in accordance with the applicable legislation of Ukraine.

If your application is shortlisted, we will contact you within 1–2 business days.

We are looking for a Microsoft Infrastructure Engineer with strong networking knowledge to join our MSP team and support SMB customers across the USA.

This is a hands-on technical role for an experienced L2/L3 engineer who is comfortable working in dynamic MSP environments, handling escalations, troubleshooting complex Networking,  Microsoft infrastructure issues, and supporting multiple customers at the same time.

You will work directly with Networking, Microsoft cloud technologies, endpoint management, security, automation, and infrastructure operations while helping junior engineers with escalations and technical guidance.

Requirements

• 7+ years of professional IT infrastructure experience
• Previous MSP experience
• Strong English communication skills
• Ability to work EST business hours
• Comfortable working under pressure and managing multiple priorities
• Strong troubleshooting and analytical skills
• Ability to work independently in remote environment

• Experience supporting SMB customers in production environments

   

Strong Technical Requirements

• Microsoft 365 administration
• Networking
• Microsoft Intune / Endpoint Manager
• Entra ID (Azure AD)
• Exchange Online
• Conditional Access
• Microsoft Defender
• Windows 10/11 administration
• PowerShell scripting
• Datto RMM
• SharePoint Online & OneDrive
• Teams administration
• Active Directory & hybrid environments
• DNS, networking, VPN troubleshooting

• Security best practices for Microsoft environments

   

Nice to Have

• Huntress
• Cisco UCS
• Autotask PSA
• ITGlue
• Azure infrastructure experience
• Apple Business Manager
• Okta

• Microsoft certifications

   

Responsibilities

• Support and maintain Microsoft-based customer environments
• Handle L2/L3 escalations from Service Desk team
• Troubleshoot complex endpoint, identity, and cloud issues
• Work with Intune deployments, policies, compliance, and security baselines
• Support onboarding and migrations for SMB customers
• Maintain documentation and technical standards
• Assist junior engineers with troubleshooting and guidance
• Participate in infrastructure improvement initiatives
• Work across multiple customer environments simultaneously

• Support proactive maintenance and monitoring activities

   

What We Expect

• MSP mindset and customer-first attitude
• Ownership mentality
• Ability to stay organized while managing multiple tickets/customers
• Strong communication and documentation habits
• Ability to make technical decisions independently
• High attention to detail

• Reliability and accountability

   

Work Conditions

• Fully remote
• B2B contract
• EST timezone overlap required
• Long-term cooperation

• Competitive compensation based on experience

   

If you are an experienced IT Infrastructure engineer who enjoys solving real-world infrastructure problems and working with modern Microsoft technologies in MSP environments, we would love to talk to you.

Evoplay is a Ukrainian product IT company that complete B2B solutions for the online gaming industry.

Position Overview:

As a Jira and Confluence Administrator, you will be responsible for the administration, configuration, and maintenance of our Jira and Confluence instances. You will play a critical role in ensuring the smooth operation and optimal utilization of these platforms to support our teams in project management, collaboration, and knowledge sharing.

Key Responsibilities:

1. Platform Administration:

• Administer Jira and Confluence instances, including user management, permissions configuration, and customization of workflows, issue types, and fields. Jira (server and cloud), сonfluence, Bitbucket, Crowd)

• Perform regular maintenance tasks such as upgrades, patches, and backups to ensure system reliability and performance.

2. Configuration and Customization:

• Configure Jira projects and Confluence spaces to meet the specific requirements of our teams and projects.

• Customize Jira workflows, screens, and dashboards to streamline processes and enhance productivity.

3. Integration and Automation:

• Integrate Jira and Confluence with other tools and systems used within the organization to facilitate seamless data flow and collaboration.

• Implement automation rules and workflows using Jira and Confluence plugins to optimize task management and documentation processes.

4. User Training and Support:

• Provide training and support to users on Jira and Confluence functionality, best practices, and troubleshooting techniques.

• Serve as the primary point of contact for user inquiries and technical issues related to Jira and Confluence usage.

5. Corporate IT Services:

• Administer other corporate IT services such as Gitlab, LDAP, GCP.

• Ensure the proper functioning and integration of these services with other business applications and systems.

Qualifications:

• Experience in a similar position for 2 years.

• Experience with Atlassian stack:

- Jira

- Confluence

- Bitbucket

- Crowd

• Understanding of the functioning of Linux systems.

We offer:

• L&D center with courses for employees and top managers;

• Rotation program;

• Medical іnsurance;

• Paid leave;

• Sick days;

• Self-learning library, access to paid courses;

• Stable payments;

• Evoplay discount program;

• Flexible work schedule / remote work;

• Group discussions and individual sessions with a psychologist.

PwC is a global network of more than 370,000 professionals in 149 countries that turns challenges into opportunities. We create innovative solutions in audit, consulting, tax and technology, combining knowledge from all over the world.

PwC SDC Lviv, opened in 2018, is part of this global space. It is a place where technology is combined with team spirit, and ambitious ideas find their embodiment in real projects for Central and Eastern Europe.

What do we guarantee?

• Work format: Remote or in a comfortable office in Lviv - you choose.
• Development: Personal development plan, mentoring, English and Polish language courses.
• Stability: Official employment from day one, annual review of salary and career prospects.
• Corporate culture: Events that unite the team and a space where everyone can be themselves.

PricewaterhouseCoopers Service Delivery Centre (Kolkata) Private Limited is part of the global PwC network. The Delivery Centre supports worldwide operations, offering professionals an opportunity to work in a dynamic, fast-paced environment while developing both technical and process excellence.
 

Role Overview

In this role, you will be responsible for ensuring 24/7 availability of global DDI (DNS, DHCP, IPAM) services. You will support day-to-day operations, participate in migration initiatives, and contribute to maintaining a stable, secure, and scalable network infrastructure.
 

Key Responsibilities:

• Maintain and support enterprise DDI infrastructure (DNS, DHCP, IPAM)
• Configure and troubleshoot DNS/DHCP servers
• Manage DNS records, DHCP pools, and IP address allocation
• Perform patching, upgrades, and system configurations
• Participate in migration of legacy DDI environments to global platforms
• Monitor systems using tools such as SolarWinds and ThousandEyes
• Investigate incidents, perform root cause analysis (RCA), and resolve issues
• Ensure SLA adherence and operational excellence
• Maintain documentation, knowledge base, and SOPs
• Collaborate with internal teams and external stakeholders on DNS/DHCP changes
• Support incident, problem, and change management processes
• Provide regular operational status reports
   

Technologies & Tools:

• Bluecat (Gateway, Edge)
• BAM
• Splunk
• Linux (Debian), Unix
• Windows Server / Active Directory
• Monitoring tools (SolarWinds, ThousandEyes)
• Networking protocols & DNS security
   

Required Qualifications:

• Minimum 3 years of experience with DDI (DNS, DHCP, IPAM)
• Hands-on experience with Linux/Unix (CLI)
• Strong troubleshooting skills in DNS/DHCP environments
• Good knowledge of IP networking and protocols
• Experience working with ticketing systems
• Experience in mixed OS environments (Windows & Linux)
   

Policy statements:
https://www.pwc.com/ua/uk/about/privacy.html

Diya is a successful Ukrainian IT company providing full-service IT solutions for small and medium businesses across the world. Our company has a strong professional background in providing remote technical support services to companies across different industries helping them deliver excellent customer experience. 

We are a friendly crowd of it-savvies. Working shoulder to shoulder in a virtual crew gives us the flexibility to provide better solutions and exceed our customers’ expectations. 

написати:

Founded in 2015 in Ukraine, with a representative office in Estonia, Diya has grown into a global IT solutions provider and a proud part of Euvic Group. We help small and medium-sized businesses optimize operations, enhance security, and establish a strong digital presence. Over the past decade, we have built a reputation as a trusted technology partner, a Microsoft partner, delivering tailored IT solutions that drive efficiency, innovation, and growth.

We are expanding our team and looking for a Level 2 Engineer who is passionate about cloud technologies and automation. If you have a strong background in the Microsoft ecosystem and want to work on international projects, we’d love to have you on board!

Key Responsibilities:

• Set up and maintain services primarily within Microsoft 365 and Azure environments.
• Infrastructure Availability. Proactively ensure high levels of systems availability and performance for our clients.
• Automation. Write and maintain custom PowerShell scripts to increase efficiency and reduce manual intervention.
• Documentation. Create and maintain technical documentation, procedural guides, and operational reports.

Qualifications & Requirements:

• Microsoft Stack. Proven experience administering M365 (Admin Center, Exchange, Azure AD/Entra ID, Intune, Licensing) and Windows Server.
• Core Services. Strong knowledge of AD, GPO, DNS, ADFS, and networking basics.
• Troubleshooting. Ability to diagnose complex issues in a Windows environment using event logs and diagnostic tools.
• Scripting. Solid proficiency in PowerShell for task automation.
• English. Minimum Intermediate level (written and spoken) for professional communication.
• Education. Higher education in Information Technology or a related field.

Will be a plus:

• Relevant certifications (e.g., Microsoft Certified: Azure Administrator Associate, M365 Certified).
• Experience with API services.
• Basic knowledge of Python or .NET.

What We Offer:

• Remote job. We operate in two weekly rotating shifts: Morning (07:00 – 15:00) and Evening (15:00 – 23:00). 
• Professional Certification. We provide full sponsorship and support for obtaining Microsoft 365, Azure, and other relevant industry certifications.
• We provide a corporate English tutor to help you level up your communication skills for international projects.
• Comprehensive healthcare insurance and gym membership compensation.
• Access to professional psychological consultations to support your well-being.
• Real career opportunities, paid training.
• Paid vacation and sick leave.

Diya is a successful Ukrainian IT company providing full-service IT solutions for small and medium businesses across the world. Our company has a strong professional background in providing remote technical support services to companies across different industries helping them deliver excellent customer experience. 

We are a friendly crowd of it-savvies. Working shoulder to shoulder in a virtual crew gives us the flexibility to provide better solutions and exceed our customers’ expectations. 

написати:

Founded in 2015 in Ukraine, with a representative office in Estonia, Diya has grown into a global IT solutions provider and a proud part of Euvic Group. We help small and medium-sized businesses optimize operations, enhance security, and establish a strong digital presence. Over the past decade, we have built a reputation as a trusted technology partner, a Microsoft partner, delivering tailored IT solutions that drive efficiency, innovation, and growth.

Now we are looking for a Technical Support Engineer L3.

Responsibilities:

• Set up and maintain various services and support tools, primarily Microsoft 365/Azure.
• Proactively ensure the highest levels of systems and infrastructure availability for our clients.
• Write and maintain custom scripts to increase system efficiency and reduce human intervention time on tasks.
• Providing operational support, including procedural documentation and relevant reports.
• Support and administer Azure SQL databases.
• Work with API services.

Requirements:

• Deep knowledge of operating systems:
  • Practical experience in administering Azure, Microsoft 365 and Windows Server.
  • Understanding of the architecture and specifics of each operating system, including deep knowledge of Linux.
  • Experience with command-line interfaces and graphical user interfaces of OS.
• Troubleshooting and support skills:
  • Experience in solving complex problems in Windows environment.
  • Ability to analyze event logs and other tools to diagnose issues.
• Security and access management:
  • Understanding of principles and methods of security in Windows environment.
  • Experience with authentication and authorization mechanisms.
• Automation and scripting:
  • Ability to write PowerShell scripts.
• Communication skills and teamwork:
  • Good communication skills for working with clients and colleagues.
  • Ability to effectively document processes and solutions.
• Education and certifications:
  • Higher education in the field of information technology or a related area.
  • Certifications from vendors confirming knowledge and skills in Windows and Linux administration (e.g., Microsoft Certified: Azure Administrator Associate).

Qualifications:

• Knowledge of Azure SQL databases.
• Experience working with API services.
• A minimum of 5 year experience as an IT administrator with a primary responsibility of managing Microsoft Windows systems.
• Experience with Microsoft 365 and Azure platforms.
• Strong knowledge of administration and configuration of Windows servers and basic services (AD, GPO, DNS, ADFS, etc.).
• Knowledge of ticketing systems, monitoring, managed antivirus, and backup solutions.
• Demonstrated ability to generate and maintain technical documentation.
• Solid knowledge of PowerShell scripting and command-line management.
• Microsoft 365 Certification is a plus.
• A minimum Intermediate English language level is required.

What we offer:

• Comfortable work environment, remote work.
• Competitive salary.
• Paid vacation and sick leave.
• Healthcare insurance and gym.
• Training and useful experience.
• Work in a young and friendly team.
• Career opportunities and professional growth.

About us

GlobalBet is an independent B2B provider of virtual sports solutions. We build realistic virtual sports products used by operators worldwide. We’re hiring a System Administrator for a full-time engagement.

The role

Remote. Working hours Mon–Fri ~10:00–18:00 Ukraine time. Start ASAP. Day-to-day work in English. Engagement via independent contractor agreement with full-time focus (not a multi-client freelance side gig).

You’ll:

- Manage and monitor servers, applications, and databases

- Handle escalated customer issues with 1st-level support

- Maintain and upgrade server environments; monitor performance and create alerts

- Manage streaming environments (server-based and cloud)

- Install/configure OS and applications; troubleshoot system and network problems

- Keep documentation for support and customers

Must have:

- 2+ years hands-on Linux in production (Debian/Ubuntu strongly preferred): users, permissions, packages/updates, troubleshooting, performance

- Network fundamentals (TCP/IP, VPN, firewalls)

- Web servers (Nginx, HAProxy, and/or Apache)

- Virtualization (ProxMox, KVM/libvirt, or similar)

- English B1+ (B2 preferred)

Nice to have:

Windows Server (AD/Azure/SQL/M365); MySQL replication/backups; MongoDB/Redis/RabbitMQ; Sophos/Ubiquiti; occasional off-hours flexibility.

How we work

Startup mentality, ownership, growth. Process: short recruiter intro → technical interview → offer.

Apply with a short note on Linux production experience, timezone, and availability.

ABOUT THE ROLE

We’re looking for a hands-on IT Helpdesk engineer to be our go-to person in the Kyiv office. You’ll handle day-to-day hardware and software support for colleagues, manage equipment, and work closely with the Corp-IT team spread across Warsaw, Tel Aviv, and Limassol. This is a great opportunity to grow into a full sysadmin role - you’ll get exposure to modern cloud-based infrastructure and enterprise tooling from day one.

WHAT YOU'LL DO

• Be the first point of contact for IT issues in the Kyiv office (hardware, software, connectivity, accounts)
• Set up and configure laptops (macOS and Windows) for new hires, including enrollment in MDM
• Handle onboarding and offboarding tasks: account provisioning, equipment hand-off, asset tracking
• Troubleshoot network and Wi-Fi issues in the office; escalate to senior engineers when needed
• Manage and track IT inventory (laptops, peripherals, accessories)
• Process IT requests via our helpdesk system (Jira Service Management)
• Purchase the IT equipment 
• Follow and improve documentation for common support procedures in Confluence

WHAT WE'RE LOOKING FOR

• Basic understanding of networking: IP addressing, DHCP, DNS, Wi-Fi troubleshooting
• Comfortable working with both macOS and Windows in a corporate environment
• Familiarity with Google Workspace (Gmail, Drive, Meet, Admin basics)
• Understanding of user account lifecycle: creation, access management, password resets
• Ability to follow runbooks and document your own steps clearly
• Good communication skills - able to explain technical issues to non-technical colleagues
• Responsible and reliable: office presence is critical, this role cannot be done remotely
• Intermediate English: enough to read technical documentation and communicate in writing with the global team

NICE TO HAVE 

Any of the following is a bonus, not a dealbreaker:

  Okta / SSO basics     

  Jamf or Intune experience     

  CLI / basic scripting     

  FortiNet / VPN awareness     

  Previous helpdesk role     

  IT course or certification     

WHAT WE OFFER

• A real learning environment with hands-on mentorship from experienced engineers
• Gradual exposure to modern enterprise tools: Okta, Jamf, Intune, GCP, CrowdStrike, Cloudflare
• A collaborative, distributed Corp-IT team across four countries
• A clear path to grow into a full sysadmin role over time

We are looking for an experienced VoIP / SIP Telephony Engineer with strong hands-on experience in Asterisk, Kamailio, SIP infrastructure, and mobile application integration. The ideal candidate will be responsible for reviewing our existing telephony architecture, performing technical audits, tracing communication flows between components, troubleshooting system issues, and identifying opportunities to improve reliability, performance, and security.

Key Responsibilities:

• Review and audit existing Asterisk and Kamailio architecture, configurations, and integrations.
• Analyze and document end-to-end SIP communication and call flows.
• Trace communication between mobile applications, backend services, APIs, Kamailio, Asterisk, SIP providers, and media services.
• Identify configuration issues, routing problems, integration failures, bottlenecks, and potential points of failure.
• Troubleshoot SIP registration, call setup, call routing, dropped calls, authentication, RTP, and audio-related issues.
• Analyze SIP messages, system logs, network traffic, and configurations to identify root causes.
• Review NAT, firewall, networking, RTP, codecs, and SIP routing configurations.
• Investigate how Android and iOS applications connect to and interact with the SIP infrastructure.
• Determine whether issues originate from the mobile application, backend systems, SIP infrastructure, network, or telephony configuration.
• Recommend improvements to system reliability, scalability, security, and performance.
• Collaborate with backend, mobile, infrastructure, and product teams to resolve technical issues.

Experience and Skills Needed:

• 5+ years of relevant experience in VoIP, SIP, telecommunications, telephony, or real-time communication systems.
• Strong hands-on experience with:
  • Asterisk
  • Kamailio
  • SIP
  • RTP
  • VoIP infrastructure
• Strong understanding of SIP signaling, call flows, registration, routing, authentication, and media communication.
• Experience troubleshooting real-world VoIP and SIP issues.
• Strong Linux server and networking knowledge.
• Good understanding of TCP/IP, NAT, firewalls, routing, ports, and network troubleshooting.
• Experience with mobile applications that interact with VoIP/SIP infrastructure.

Soft Skills:

• Strong analytical and troubleshooting skills.
• Excellent attention to detail.
• Ability to investigate complex technical problems independently.
• Strong communication and technical documentation skills.
• Proactive and solution-oriented mindset.
• English proficiency: Upper-Intermediate (B2) or higher.

Equipment requirements:

• High-speed Internet with at least 50 Mbps upload and download speeds
• Reliable computer suitable for technical troubleshooting and development, noise-cancelling headset with microphone, 
• High-quality video conferencing camera to participate in meetings with clients and company management.

Academic requirements:

Bachelor's Degree from a recognized University in Computer Science, Software Engineering, Telecommunications, Information Technology, Electrical Engineering, or a related technical field. Preferences will be granted to candidates with Master's qualifications or relevant telecommunications, VoIP, networking, or engineering certifications.

Please ensure your CV and supporting documentation, including a copy of your diploma and grade transcripts, clearly demonstrate your relevant experience with Asterisk, Kamailio, SIP, VoIP, networking, and mobile application integration.

Candidates must have AI certification from Anthropic (Claude) or equivalent accreditation institutions, demonstrating practical experience in developing with COWORK, AGENTS, SKILLS, LLM, workflows, automations, or other AI solutions. Link for the required courses: https://claude.com/resources/courses or equivalent.

Candidates must have worked with clear understanding utilizing the Anthropic Claude Co-working workspace and tools.

If you are interested in this opportunity, we encourage you to apply now.

Keep IT operations seamless. Build structure. Drive automation.Softsich is a young and ambitious international product tech company that develops scalable B2B digital platforms. We’re on the lookout for an experienced ITSM Engineer / System Administrator who’s ready to take ownership of our internal SaaS ecosystem, cloud services, and corporate network infrastructure.
This role is about building reliable internal IT processes, supporting cloud environments, managing access lifecycle, and driving automation across tools like Google Workspace, Atlassian, and Slack. If you enjoy bringing structure to IT operations and continuously improving systems — let’s talk.

Your key responsibilities will include:

– Managing user lifecycle and access control across corporate systems.
– Handling requests and incidents via HelpDesk.
– Providing remote technical support (AnyDesk, TeamViewer, etc.).
– Administering Google Workspace, Atlassian, Slack (configuration, integrations, automations).
– Supporting and managing cloud environments (AWS, GCP, DO).
– Supporting VPNs, firewalls, Wi-Fi networks, VLANs, routing.
– Managing DNS zones, domain configuration, SSL, and related troubleshooting.
– Configuring and monitoring networking devices (routers, switches, access points).
– Enforcing IT security best practices (least privilege, MFA, access audits).
– Maintaining inventory of IT hardware, services, subscriptions, and licenses.
– Building automations and integrations between internal services.
– Continuously improving IT operations processes.

It’s a match if you have:

– 2+ years of experience as an IT Administrator / ITSM Engineer / System Administrator.
– Strong knowledge of Google Workspace, Slack, and Atlassian administration.
– Experience with Jira Service Management (JSM) and remote support tools.
– Basic administration experience with AWS/GCP/DO.
– Solid understanding of networking: VPN, Firewalls, Wi-Fi, DNS management, VLAN, routing.
– Experience with asset management, licenses, and procurement processes.

Nice to have:
– Experience with automation in Slack and scripting (Bash/Python).
– Experience with MDM solutions.
– Experience with VDI solutions.
– Understanding of ISO27001 / SOC2 requirements.

What we offer:– Flexible schedule and remote format or offices in Warsaw/Kyiv — you choose.
– 24 paid vacation days, sick leaves, and health insurance (UA-based, other locations in progress).
– A supportive, friendly team where knowledge-sharing is part of the culture.
– Coverage for professional events and learning.
– Birthday greetings, team buildings, and warm human connection beyond work.
– Zero joules of energy to the aggressor state, its affiliated businesses, or partners.
Let’s build stable, secure, and scalable IT infrastructure together.


 Send over your CV now — we’d love to get to know you better!

*This is a full-time hybrid role that combines the flexibility of remote work with the collaboration of office days.

Location: Dnipro (1-2 days in the office minimum / 3-4 days remote)

Working Hours: 12:00 — 20:00 Kyiv time

Commute: Fully covered corporate taxi for all your office days.

Come for the mission. Stay for the experience.

Let’s keep things simple: we are an unbelievably talented, hard-working, and compassionate team driving towards a mission that impacts every single one of us — even you!

Healthcare benefits are complex, underutilized and a mystery for most users. We’re removing that complexity. Now more than ever, employers are adding value to their employees’ benefits like telemedicine and mental health services. HealthJoy’s industry-changing tech platform consolidates those benefits into a simplified benefits experience, saving users time and money.

With over $100M in fundraising to date, and the successful closing of our recent Series D, HealthJoy has garnered workplace awards for Inc.’s Fastest Growing Startups and Built In Chicago’s Best Places to Work while growing globally to nearly 400 team members. We’re continuing down the path of high growth and high impact, and this role is a key member of the IT & Cybersecurity making that happen.

Your impact.

• Handle the imaging and deployment of user IT equipment (Laptops, Monitors, Keyboards, Mice, etc.)
• Execute excellent support for new and existing employees both onsite and remotely, ensuring that all support requests are addressed promptly and effectively
• Maintain Inventory of IT equipment for users on-site
• Monthly SaaS audits for users/licenses not using tools
• Manage and handle tickets within the IT ticketing system as well as communication platform(s) via Email and Slack; Serve as Tier 1 and 2 contact points for IT issues
• Proactively identify opportunities for process improvements and contribute to the overall efficiency and effectiveness of our support operations
• Perform on site maintenance of IT equipment including network equipment, security cameras, and smartboards
• Engage with team members, sharing insights, best practices, and troubleshooting techniques to collectively enhance our support capabilities
• Proactively seek solutions and independently manage workload by efficiently prioritizing tasks, conducting thorough research, and utilizing available resources to resolve technical issues promptly
• Be a trusted and reliable team member and peer for cross-functional colleagues

Your Experience

• 6+ months of experience in Technical Support (strongly preferred)
• At least B1+ level of English proficiency, with confidence in both spoken and written communication
• Familiarity with troubleshooting OS Windows/Mac and SaaS applications
• Basic Network Troubleshooting knowledge
• Ability to work with hardware vendors and service centers
• Willingness to learn new skills in IT Support and Remote First technical environments
• Strong problem-solving skills and resourcefulness
• Excellent communication skills both written and verbal

Total Rewards

Work should be meaningful and rewarding. HealthJoy offers a robust package of employee perks and benefits, including:

• Employment: HealthJoy LLC is part of the Ukraine Diia City legal framework. On your first day, you will sign a Gig-Contract via the Vchasno system, gaining the status of a Gig-Specialist.
• Remote Work: Being a remote-first company, we do not require employees to be in office on a regular basis. Additionally, we provide the needed essential work equipment for comfortable work from home.
• Flexible Paid Time Off Programs: Prioritising efficient collaboration and communication, we offer flexibility with time off requests for vacations or personal matters leaves, trusting you to manage your time and take the breaks you need to be your best.
• Growth and Development as a Priority: We foster a culture of continuous growth through open feedback, fair performance evaluations, and ongoing development opportunities. Our annual Performance & Compensation Review Cycle recognizes each person’s contributions and supports their growth in line with business priorities.
• Learning Opportunities: Benefit from company-sponsored English classes, a corporate learning platform “Udemy Business” for professional development, and internal/external educational events.
• Healthcare: As a healthcare-focused company, we provide 100% health insurance coverage for our teammates, with the option to insure their family members at a reduced rate.
• Mental Health Support Program: Individuals have the opportunity to apply for personal therapy sessions sponsored by company or review additional virtual lectures to keep awareness around mental health support.
• Wellness Support: Access to special corporate discounts and offers at Sport Life, one of Ukraine’s largest sports hubs.

HealthJoy maintains a comprehensive strategy to determine rewarding and competitive packages for individual compensation for new hires, internal promotions and internal job changes. This strategy is based on several factors unique to each individual, including: 1) the skills, experience and qualifications of the individual; 2) the responsibilities and demands of the role; 3) analysis of external market data; and 4) company budget and financial performance.

🔹Who we are!

At Levi9, we are passionate about what we do. We love our work and together in a team, we are smarter and stronger. We are looking for skilled team players who make change happen. Are you one of these players?
 

🔹About the project

We are looking for a Senior System Administrator for our internal needs. You will work with the company’s cloud systems, participate in internal projects, and help our SysAdmin team. Please note that this is a full-time, office-based role from our Kyiv office during the first three months. After successfully completing the probation period, you will be able to work in a hybrid format.
 

🔹Requirements

Infrastructure & Networking:

• Strong networking experience, including:
  • Routers — MikroTik
  • Switches — Juniper, HP
  • WLAN — Aruba, Ubiquiti (UBNT)
  • VPN tunnels, IPSec, EoIP
  • VLANs, 802.1X, RADIUS
  • Firewalls and firewall rule management
• Strong understanding of TCP/IP, DNS, DHCP, routing, NAT and network troubleshooting.
• Understanding of network security principles, firewall rules and security best practices.
• Experience with software and hardware load balancers.
• Experience with proxy and reverse proxy technologies.
• Ability to troubleshoot complex network and infrastructure issues and identify root causes.

Microsoft / Windows Infrastructure:

• Strong experience with Windows Server administration.
• Practical experience with:
  • Active Directory Domain Services (AD DS)
  • DNS / DHCP
• DFS
• WSUS
• SCCM / Microsoft Configuration Manager
• Group Policy
• Understanding of Active Directory security, Group Policy and identity management.
• Experience with enterprise Windows infrastructure and production environments.
• Experience managing Windows devices.

Virtualization & Cloud:

• Strong experience with VMware vCenter Server and virtualized environments.
• Practical experience with Microsoft Azure.
• Good understanding of Azure infrastructure, including:
  • Virtual Machines
  • Virtual Networks, Subnets and NSGs
  • Azure Storage
  • Azure Backup
  • Azure Monitor / Log Analytics
  • Azure RBAC
• Experience with hybrid on-premises / cloud infrastructure.
• Understanding of cloud security, availability, backup and disaster recovery principles.
• Experience with cloud migrations and infrastructure optimization is an advantage.

Identity, Microsoft 365 & Endpoint Management:

• Experience with Microsoft 365 / Office 365 administration.
• Experience with Microsoft Entra ID (Azure AD), including users, groups, MFA, SSO and Conditional Access.
• Understanding of endpoint security and device compliance policies.

Security:

• Strong understanding of infrastructure and network security principles.
• Experience with firewall configuration and security policies.
• Understanding of VPN/IPSec security.
• Understanding of RBAC, MFA, least-privilege access and Zero Trust principles.
• Experience with system hardening, patch management and security best practices.

Automation & Modern Infrastructure:

• Good PowerShell skills and experience automating administrative tasks.

Monitoring, Backup & Troubleshooting:

• Experience with infrastructure monitoring and log analysis.
• Experience with backup and restore solutions.

Communication:

• Intermediate English (B1–B2 or higher).
• Ability to communicate effectively with technical and non-technical teams.
• Ability to document infrastructure, configurations and technical solutions.
   

🔹Nice to have

• Practical experience with Linux server administration, including Ubuntu Server, CentOS
• Basic understanding of Linux networking, services, permissions, logs and troubleshooting.
• Microsoft Azure certifications, especially Azure Administrator / Azure Solutions Architect.
• CCNA / JNCIA certification.
• Experience with Microsoft Defender.
• Experience with Terraform / Infrastructure as Code.
• Experience with Docker or Kubernetes.
• Experience with Azure DevOps / GitHub Actions.
• Experience with Windows Server Failover Clustering.
• Experience with enterprise firewall platforms.
• Experience with hybrid identity and Azure AD Connect / Entra Connect.
• Experience participating in cloud migration or infrastructure transformation projects.
• Experience with MDM / Endpoint Management solutions, like Microsoft Intune, Mosyle/Jamf

🔹9 reasons to join us:

1. Today we're working with the technology of tomorrow.
2. We don't wait for a change. We are the change.
3. We're experts in creating experts (Levi9 academy, Lead9 program for leaders).
4. No micromanagement. We are free birds with a clear understanding of what the high performance is!
5. Learning in Levi9 never stops (unlimited Udemy for business, meetups, English courses, Professional trainings).
6. Here you can train your body and mind.
7. We've gathered the best locations - comfortable, cozy and pet-friendly offices in Kyiv (5 minutes from Olimpiyska subway station) and Lviv (5 minutes from the Opera Theatre) with regular offline internal events
8. We have master's degree in work-life balance.
9. We are actively supporting Ukraine with constant donations and volunteering
    

We are actively growing and expanding our team. We're looking for a proactive L1 System Administrator.
 

Responsibilities:

• IP telephony: configuration and support of the Vicidial / Asterisk cluster (SIP trunks, dial plans);
• Network infrastructure: administration of Mikrotik, firewall configuration, VLAN, OSPF, QoS, and load balancing;
• Servers and services:
  • Linux (Debian): administration of Docker, MySQL, Nextcloud, Samba;
  • Windows Server: Active Directory management, support of the terminal farm, updates, and server rollouts;
• Virtualization and backups: management of the VMware vSphere cluster, configuring backups via Veeam;
• Monitoring: infrastructure health monitoring using Zabbix and The Dude.
   

Requirements:

• Proficiency in Linux (Debian-based) and Windows Server (Active Directory);
• Understanding of network technologies and experience administering Mikrotik;
• Experience with IP telephony (Asterisk / Vicidial) will be an advantage;
• Skills in administering VMware vSphere and Veeam Backup;
• Ability to write basic scripts for automation (Bash, PowerShell, SQL).
   

Working conditions:

• Pay: fixed rate + monthly bonus.
• Schedule: Monday–Friday, 9:00 AM to 6:00 PM.
• Development: compensation for courses, training, and conference participation.
• Team: a dynamic environment with the opportunity to influence technical decisions.

Responsibilities:

• Install the network and computer system
• Maintain, repair, and upgrade the operating systems, software applications and hardware
• Set up accounts and workstations
• Troubleshoot issues and outages
• Ensure security through access controls and backups
• Responding to queries via chat, e-mail, or phone
• Providing technical assistance for questions and problems
• Monitor the performance of existing computer systems and IT infrastructure

Duties:

• Assisting in the creation and implementation of manuals for various systems, including desktop PCs, servers, network equipment, and software applications
• Maintains and monitors all servers' backups
• Monitors the distribution of client/server software and service packs
• Performs on-site and remote technical support for end users
• Performs basic tasks on VMware vSphere
• Performs basic hardware troubleshooting and replacement on the server system.
• Performs anti-virus and anti-spam management
• Performs Service desk / Helpdesk platform management
• Performs control cloud-based endpoint management solution
• Maintains user accounts, mailing lists
• Monitors network firewall security reports, audit log servers, and security systems.

Qualifications/experience:

• Good English written and verbal skills, at least upper intermediate level (B2)
• 2+ years of experience as a hands-on network/systems administrator
• 2+ years of experience with key Microsoft Enterprise technologies, including Windows System Administration, Active Directory with Group policies, MS DPM, Exchange Server, and IIS
• 2+ years of IP networking experience, including technical knowledge of subjects such as DNS, LDAP, DHCP, routing, switching, and remote access technologies
• Minimum of 2 years of experience with Microsoft, macOS, and Linux administration background.
• Microsoft Exchange Online implementations and management, experience with e-mail processing and filtering, anti-virus/anti-spam
• MS Intune and/or Omnissa Workspace ONE solution
• Knowledge of different ManageEngine applications/services will be a plus.

Working shift:

• From 13:00 till 22:00, Monday — Friday with periodic weekend duties.
• You are required to work from the office two days a week. We do not provide military service deferments.