Jobs System Administrator

We are looking for a Network Automation Engineer to join our team and manage our internal corporate networks, covering both virtualized environments and office infrastructure.

You’ll work with next-generation firewalls, global remote access, virtualization, and configuration automation, helping keep internal systems secure, stable, and seamlessly connected.

This role would suit someone who enjoys automating routine network operations, managing complex security policies, and making practical improvements to network reliability and access.

Responsibilities

• Build, administer, and maintain internal company networks, covering both virtual environments and office infrastructure.
• Ensure secure and stable employee access to corporate resources globally using Palo Alto Networks architecture, SD-WAN, and Conditional Access policies.
• Prevent network configuration drift by automating infrastructure management with Ansible and Terraform, and collecting latency telemetry.
• Configure and maintain Next-Generation Firewalls (NGFW), Panorama, VPN Gateways, and GlobalProtect (including client provisioning and endpoint verification via HIP profiles).
• Manage security, NAT, and VPN policies, alongside role-based network segmentation, VPN zones, and transit routing.
• Administer Linux-based network environments and KVM/QEMU virtualization using virsh.
• Manage SSL/TLS, IPSec, and the full certificate lifecycle (PKI).
• Analyze VPN traffic flows, sessions, and logs, while maintaining DDoS mitigation, brute-force protection, and rate-limiting mechanisms.
• Maintain network configurations as code using Git workflows (branching, pull requests, and version control).
• Monitor network availability and latency, systematically troubleshooting connectivity and security issues.

Requirements

• 3+ years of experience in Network Engineering with hands-on exposure to Next-Generation Firewalls (e.g., Fortinet, Palo Alto Networks).
• Strong grasp of TCP/IP, routing, traffic filtering, and the differences between traditional stateful firewalls and NGFWs.
• Solid understanding of Pan-OS internals (XML configuration, commit pipeline, policy processing, logging) or readiness to quickly master them.
• Practical knowledge of network security mechanisms (DDoS/brute-force protection, rate limiting), VPNs (IPSec, SSL/TLS), and certificate management.
• Understanding of SD-WAN and Conditional Access principles for remote access.
• Hands-on experience administering Linux systems and KVM/QEMU virtualization, with mandatory proficiency in virsh.
• Practical experience with Ansible for network automation (experience with Terraform is a plus).
• Confident working knowledge of Git and at least basic Python skills for scripting.
• Systematic approach to troubleshooting, log/session analysis, and incident resolution.
• Professional proficiency in English.

Will be a plus

• 1+ year of focused, hands-on experience directly with the Palo Alto Networks stack (Pan-OS, Panorama, GlobalProtect).

We offer

• Compensation for tax expenses of private entrepreneurs in Ukraine
• Qualified assistance and support for Ukrainian private entrepreneurs
• 10 paid sick leave days per year
• 20 paid vacation days per year
• Public holidays according to current Ukrainian legislation
• Medical insurance for employees
• Compensation for professional education and learning English
• Compensation for a sports subscription or sports equipment

Project Description

Harmonic is a leading provider of innovative broadband solutions that deliver video, voice, and data to communications providers around the world. GL team participates in the development, QA, and support of several generations of such solutions.

Job Description

• Education: Bachelor/Master in Computer Science, Electronic Engineering, Telecommunications or equivalent;
• Expertise in IP network switching and routing protocols, TCP/IP stack is highly desirable;
• Hands-on experience with Linux;
• English level – intermediate and above;

Would be a plus:

• Superior problem solving, analytical and communications skills;
• A strong understanding of IP protocols and telecommunication/cable operator networks;
• Experience in a technical support organization in a broadcast, communication, satellite, cable, telco or a similar domain;
• Experience with bash/python scripting;
• Experience with Jira, Confluence;
• Ability to work on flexible hours.

This position requires not frequently travel (once per quartal approximately).

Job Responsibilities

• Responsible for integration and support in assigned product areas to Harmonic’s regional customer support engineers and, when necessary, customers who are diagnosing, troubleshooting, repairing and debugging complex system problems involving Harmonic and associated equipment;
• Report and track design, reliability and maintenance problems or bugs to R&D engineering groups;
• Assist, and implement both hardware and software upgrades to the existing Harmonic customer base.

Location: Remote

Your expertise:

• Linux system administration work experience 2+ year
• Intermediate or higher level of written English
• Knowledge of LAMP stacks, including the installation, configuration
• Basic understanding of Email, DNS systems principles
• Basic knowledge of Bash or other scripting languages (Python, Perl, PHP, etc)
• Databases: MySQL based
• Networking:
  • Understanding of OSI Model, TCP / IP protocol suite (IP, ARP, ICMP, TCP, UDP)
  • IP addressing and subnetting, Routing concepts
  • DDoS attack mitigation
• Able to promptly respond to inquiries via email, instant messaging, ticketing systems and other electronic communications
• Have a strong will for self-development
• Strong focus on self-education and self-motivation, team player with a keen desire to help others

Will definitely be a plus:

• Experience in DDoS mitigation
• Experience and understanding of web technologies
• Experience with monitoring tools (Grafana, Zabbix, Icinga, etc)
• Experience with GIT, Ansible, Docker
• Experience with AI agents
• Understanding of CI / CD processes

What’s in it for you?

• Opportunity to work in a global product company with millions of active users
• Opportunity to contribute to meaningful internal products and capabilities that have direct business impact
• Competitive compensation depending on experience and skills
• Developed corporate culture: no micromanagement, culture based on principles of truth, trust, and transparency
• “You build it, you own it” mentality in most contexts
• Support of personal and professional development
  • coverage of costs of external trainings, conferences, professional literature
  • support of experienced colleagues
  • in-house events and trainings
  • regular knowledge sharing in teams
  • English classes and speaking clubs
• Life-balance support
  • truly flexible schedule, no time-tracking at all
  • 25 working days of vacation
  • 5 days of paid sick leave per month (if necessary) without providing a medical certificate
  • generous maternity / paternity leave program
• Professionally strong environment, friendly and open atmosphere, ability to influence the product development and recognition for it

You will be involved into:

• Own the day-to-day health, uptime, monitoring, and reliability of services and server infrastructure
• Analyze and improve the reliability of the applications
• Work together with teams in other departments to find technical solutions
• Root cause analysis for production outages
• Hardware and software monitoring
• Help with automation and DevOps processes
• NB: work with servers and services is required (NO customer support or interaction with end users/customers is expected)

About the Team

The IT Support team keeps our business running smoothly by providing prompt, user-centric technical assistance and ensuring our workplace hardware, software, and systems remain reliable and secure. We handle daily troubleshooting, lead seamless onboarding and offboarding workflows, and partner closely with Infrastructure and Security to resolve complex challenges—all while maintaining robust documentation and continuously refining our support standards.

About the Job

We are looking for a proactive, service-oriented IT Support Specialist to take end-to-end ownership of day-to-day user requests and drive operational efficiency across macOS, Windows, and Linux ecosystems. Working with modern ITSM tools, you will troubleshoot complex hardware and software challenges, explore diverse enterprise technologies, and sharpen your technical skills as a vital bridge between our employees and advanced engineering groups.

Responsibilities and Duties

— Providing first-line technical support to employees and handling incoming IT requests and incidents

— Troubleshooting hardware, software, operating system, and network connectivity issues across macOS, Windows, and Linux environments

— Installing, configuring, and maintaining computers, mobile devices, printers, and other IT equipment

— Managing user accounts, access rights, and permissions across company systems

— Performing IT onboarding and offboarding activities, including equipment preparation and account configuration

— Managing service desk tickets, prioritizing requests, and ensuring timely communication and resolution

— Maintaining IT asset records and keeping technical documentation and knowledge base articles up to date

Qualifications and Skills

— Practical experience troubleshooting and supporting macOS, Windows, and Linux workstations, along with related hardware and peripherals

— Solid understanding of core networking fundamentals (TCP/IP, DNS, DHCP, VPN, Wi-Fi) and basic endpoint security practices

— Hands-on familiarity with ticketing systems (ITSM) and day-to-day user account and access management

— Strong, empathetic communication skills with the ability to explain technical concepts clearly to non-technical colleagues

— High ownership and structured problem-solving, with the ability to prioritize tasks and see issues through to full resolution

— At least an intermediate level of English

Nice to have

— Familiarity with MDM solutions (e.g., Intune, Jamf), IAM tools, or IT asset management systems

— Basic scripting skills (Bash or PowerShell) to automate everyday tasks

— Experience administering cloud collaboration platforms (Google Workspace or Microsoft 365)

— A proactive mindset with a drive to document solutions, optimize processes, and explore new technologies

We offer multiple benefits that include

— The environment of equal opportunities, a transparent and value-based corporate culture, and an individual approach to each team member
— Competitive salary packages with performance-based annual reviews
— Opportunity to receive a Performance Bonus for your individual achievements and a Loyalty Bonus recognizing your dedication to the company
— 21 paid vacation days per year, paid public holidays according to Ukrainian legislation
— Gig-contract
— Development opportunities like corporate courses, knowledge hubs, and free English classes as well as educational leaves
— Medical insurance is provided from day one. Sick leaves and medical leaves are available
— Free meals, fruits, and snacks when working in the office.

Technology stack

Windows OS, macOS, Linux, Windows Server 2019, Windows Server 2022, Windows Server 2025, Active Directory, GPO, TCP/IP, DNS, DHCP, VLAN, VPN, NAT

Project overview

The IT Services project focuses on reliable day to day support for workplace technology, office infrastructure, and user access management. You will help maintain stable operations across workstations, servers, and network equipment while contributing to secure and well documented IT processes.

Team

Medium team (10-20 people)

You will work as part of the local IT Services team supporting local and remote users. The team collaborates closely on helpdesk requests, infrastructure maintenance, access management, and operational documentation.

Position overview

We are looking for a Junior System Administrator to support workplace IT operations, user requests, and core infrastructure maintenance in the IT Services team.

The candidate must be based in Kyiv.

Responsibilities

• Provide technical assistance, incident resolution, and request fulfillment for local and remote users
• Handle device deployment, OS imaging, enrollment, peripheral setup, and secure hardware decommissioning
• Oversee user account provisioning, role based access, and Active Directory and identity system maintenance
• Monitor, update, and maintain office servers, workstations, and local network equipment
• Conduct routine system health checks, software deployments, security patching, and post incident root cause analysis
• Maintain up to date IT documentation, inventory records, and adherence to corporate security policies

Requirements

• 1 plus years of experience supporting an IT workstation fleet of 20 plus devices including hardware diagnostics and repair
• Strong troubleshooting skills across Windows OS
• Basic knowledge of macOS and Linux
• Experience administering Windows Server 2019, 2022, or 2025
• Experience with Active Directory and GPO
• Solid grasp of networking fundamentals including TCP IP, DNS, DHCP, VLAN, VPN, and NAT
• Pre Intermediate English for written documentation and basic workplace communication

Nice to have

• Hands on experience with VMware ESXi, Hyper V, or Proxmox
• Familiarity with PowerShell for routine administrative tasks and system automation
• Experience configuring Windows File Server Resource Manager, quotas, NTFS permissions, and share level access control
• Exposure to Zabbix, Grafana, or ELK and Elastic Stack
• Intermediate English or higher for cross team collaboration with international colleagues

SnoopGame has over 200 specialists from various countries across Europe, Mexico, Malaysia, and beyond.  Our IT team ensures stable, secure, and efficient operation of all internal systems, networks, and devices.
As we continue to grow, we are looking for a motivated System Administrator (Trainee / Junior) to join our team and support the maintenance and development of our IT infrastructure.
Location: Kharkiv, Ukraine

Responsibilities:

• Handling and triaging tickets in the task-tracking system, clarifying details with users, and classifying requests by priority.
• Providing basic user support and timely assistance with everyday technical issues related to software, peripherals, and access permissions.
• Installing and configuring operating systems, drivers, basic software, and connecting equipment for new employees.
• Creating user accounts according to established procedures, resetting passwords, and granting basic access permissions.
• Maintaining IT equipment records and updating instructions in the internal knowledge base.
• Assisting senior specialists with ongoing network and system administration tasks under the guidance of a mentor.

Required Skills:

• 0–1 year of experience in IT support or system administration (or after courses).
• Basic knowledge of operating system installation and configuration.
• Experience working with MikroTik or Ubiquiti equipment.
• Understanding of networking principles and network protocols.
• Experience working with mobile devices (Android/iOS).
• English proficiency: Pre-Intermediate to Intermediate.
• Strong analytical thinking and problem-solving skills.
• Ability to work independently and learn quickly.

We Offer:
 

• Working hours: 10:00 AM to 7:00 PM (including a 1-hour lunch break).
• Paid vacation: 20 working days per year and 10 paid sick days per year.
• English lessons with a native speaker and interactive sessions (exercises, quizzes, and games).
• Performance reviews and rewards based on contribution and results.
• Corporate sessions with a psychologist and support for an open feedback culture.
• Necessary equipment provided upon request.
• Public holidays are days off.
• Team-building events and corporate activities.
• A friendly team of gaming and technology enthusiasts.

We are looking for a Network Infrastructure Engineer to join our fintech product team and take ownership of network infrastructure in a production trading environment.

You’ll work with data center and cloud connectivity, network security, high availability, and automation, helping keep critical systems stable and well connected.

This role would suit someone who is comfortable working with complex infrastructure, troubleshooting production issues, and making practical improvements to network reliability.

Responsibilities

• Administer and develop network infrastructure based on Cisco Nexus.
• Configure and maintain VLAN, LACP, vPC, routing, BGP, and VPN ендпоінтс.
• Work with Palo Alto Networks, including firewall policies, NAT, routing, Site-to-Site VPN, and troubleshooting.
• Build and maintain connectivity between data centers, providers, and partners.
• Organize cross-connects in data centers and coordinate with providers and remote hands.
• Configure and maintain AWS Direct Connect and Azure ExpressRoute / VPN connectivity.
• Troubleshoot network issues in production environments, including latency, packet loss, routing, firewall, VPN, and physical connectivity issues.
• Support network connectivity for Windows and Linux servers.
• Monitor the availability and health of network infrastructure.
• Document, standardize, and automate network equipment configuration using Ansible.
• Manage cloud network infrastructure using Terraform / Infrastructure as Code.
• Participate in designing and maintaining fault-tolerant and highly available network architecture.

Requirements

• 5+ years of experience in Network Infrastructure Engineering role.
• Strong knowledge of TCP/IP, VLAN, STP, LACP, NAT, ACL, DNS, and routing.
• Hands-on experience with BGP.
• Experience with Git and CI/CD practices for Infrastructure as Code.
• Experience administering Cisco network equipment, preferably Cisco Nexus.
• Hands-on experience with Palo Alto Networks or similar enterprise firewalls.
• Experience configuring and troubleshooting IPsec Site-to-Site VPNs.
• Understanding of Data Center networking and cross-connect connectivity.
• Practical understanding of networking in AWS and/or Azure.
• Experience using Ansible for network infrastructure configuration and automation.
• Experience using Terraform.
• Systematic approach to troubleshooting and experience handling production incidents.
• Experience with network monitoring and logging tools such as SNMP, Syslog, Grafana, Zabbix, or similar solutions.
• English proficiency at B1+ (sufficient for working with technical documentation and communicating with international providers).

Nice to Have:

• Experience with AWS Direct Connect / Azure ExpressRoute.
• CCNA, CCNP, or Palo Alto certifications.
• Experience with Python or PowerShell.
• Experience working in FinTech, Trading, or other high-availability environments.
• Experience with VXLAN/EVPN and advanced Cisco Nexus networking.

What we offer:

• 20 paid vacation days per year
• 10 paid sick leave days per year
• Public holidays as per the company’s approved Public holiday list
• Medical insurance
• Opportunity to work remotely
• Professional education budget
• Language learning budget
• Wellness budget (gym membership, sports gear and related expenses)

We are looking for a Junior System Administrator  to join our growing team in Ukraine.

Requirements:

• At least 6 months of experience as a System Administrator or in a related technical role.
• Understanding of account management, access control, and user permissions.
• Experience with password managers such as 1Password or alternatives (Bitwarden, LastPass, KeePass).
• Experience administering corporate services (Google Workspace, Jira, Slack, etc.).
• Practical scripting skills for automating routine tasks using Bash, PowerShell, Python, or similar tools.
• Understanding of information security principles and the handling of confidential credentials.
• Basic understanding of server administration and how proxies, VPNs, and DNS work.
• Basic knowledge of network protocols, including TCP/IP, DHCP, and HTTP/HTTPS.
• Knowledge of Windows and macOS operating systems.
• Experience with Docker and containerization principles.
• Experience setting up and maintaining development, staging, and production environments.
• Hands-on experience configuring and maintaining CI/CD pipelines for web and mobile applications (iOS/Android).
• Experience with production deployments and troubleshooting infrastructure-related issues.
• Basic knowledge of cloud platforms (AWS, GCP, Azure, or similar).
• Ability to independently research technical information, analyze problems, and find solutions.
• Experience working with technical documentation.
• Attention to detail, a structured approach, and a strong sense of responsibility.

Your key accountabilities and responsibilities will include:

• Access Management: Creating, configuring, and revoking access to corporate services in a timely manner, supporting onboarding and offboarding, and maintaining records of granted access.
• Password Manager: Administering 1Password or similar tools, creating aliases, and configuring access permissions.
• Documentation: Maintaining and updating documentation on user accounts and service configurations, and creating user guides for employees.
• Basic Server Administration: Performing routine server configuration and maintenance tasks according to existing instructions.
• Technical Research: Researching, analyzing, and comparing technical solutions, services, and alternatives.
• Hardware and Equipment: Researching and selecting equipment based on team needs, preparing and configuring devices, and maintaining an inventory of equipment.
• Automation: Writing scripts to automate routine processes, including granting and revoking access.
• Proxy Support: Periodically updating configurations, monitoring expiration dates, and restoring settings when necessary.
• Employee Technical Support: Assisting with work devices, software installation, diagnosing technical issues, and resolving common technical problems.
• Corporate Services Administration: Managing users, groups, roles, licenses, and basic settings in Google Workspace, Slack, Figma, and other corporate services.
• Information Security: Checking MFA/2FA settings, identifying inactive accounts, excessive access permissions, and potentially insecure configurations.
• License and Subscription Management: Tracking corporate subscriptions, monitoring renewal dates, identifying unused licenses, and optimizing costs.
• Backup Management: Verifying the availability of backups for critical configurations and documentation, and assisting with recovery according to existing instructions.
• Environment Management: Setting up and maintaining development, staging, and production environments for development teams.
• CI/CD Management: Configuring and maintaining CI/CD pipelines for web and mobile applications.
• Production Deployments: Setting up production environments, performing deployments, and troubleshooting issues in live applications.
• Infrastructure Management: Managing Docker containers and supporting cloud infrastructure.
   

If you have what we are looking for and would love to join our Darly team, we want to hear from you!

We are an international B2C company operating in the iGaming industry, with a focus on the US Sweepstakes Casino market.

As we continue to grow and scale our operations, we are looking for a System Administrator to manage and maintain our internal IT infrastructure, ensure the security and reliability of corporate systems, and support our distributed teams.

This role is ideal for a proactive, hands-on specialist who can independently manage IT operations, improve existing processes, and implement scalable infrastructure solutions.

Key Responsibilities:

IT Infrastructure & System Administration

• Manage, maintain, and optimize the company's internal IT infrastructure, systems, and services.
• Administer Windows, Linux, and macOS environments.
• Manage corporate cloud services, email systems, domains, DNS, VPN, and network configurations.
• Monitor infrastructure performance, troubleshoot technical issues, and ensure system availability.
• Implement backup, recovery, and infrastructure monitoring solutions.

IT Security & Access Management

• Manage employee accounts, permissions, and role-based access to corporate systems.
• Implement and maintain security policies, MFA, VPN, and secure authentication mechanisms.
• Manage onboarding and offboarding processes, including access provisioning and revocation.
• Monitor security risks, identify vulnerabilities, and implement preventive measures.
• Ensure secure handling of corporate data and sensitive information.

Corporate Tools & Technical Support

• Administer corporate services such as Google Workspace, Microsoft 365, Slack, Jira, Confluence, and other business tools.
• Provide technical support to employees across different departments.
• Troubleshoot software, hardware, connectivity, and access-related issues.
• Manage software licenses, subscriptions, and corporate IT assets.
• Maintain technical documentation, IT procedures, and infrastructure inventories.

Process Optimization & Automation

• Automate routine administrative tasks using scripts and available tools.
• Develop and improve internal IT processes to support company growth.
• Collaborate with Development, Product, Security, and Operations teams on infrastructure-related tasks.
• Participate in infrastructure improvements, system integrations, and IT-related projects.

What We're Looking For:

• 4+ years of experience as a System Administrator, IT Administrator, or IT Infrastructure Specialist.
• Strong knowledge of Windows and Linux administration; experience supporting macOS.
• Experience administering Google Workspace and/or Microsoft 365.
• Solid understanding of networking fundamentals: TCP/IP, DNS, DHCP, VPN, firewalls, and routing.
• Hands-on experience with access management, IAM, MFA, and security best practices.
• Experience with cloud infrastructure such as AWS, Azure, or Google Cloud.
• Knowledge of backup solutions, monitoring tools, and disaster recovery principles.
• Experience with scripting and automation (Bash, PowerShell, or Python).
• Ability to troubleshoot technical issues independently and manage multiple priorities.
• English proficiency sufficient for technical documentation and communication with international teams.

Nice to Have:

• Previous experience in iGaming, FinTech, SaaS, or other high-availability digital products.
• Experience supporting distributed, remote-first international teams.
• Familiarity with Docker, CI/CD pipelines, and basic DevOps practices.
• Experience with Cloudflare, SSO, identity providers, and endpoint management solutions.
• Understanding of security and compliance requirements in regulated industries.
• Experience implementing IT infrastructure and security processes from scratch.

What we offer:
We believe that a happy team builds the best products. Here is how we support you:

• Remote & Flexible: Work from anywhere. Our core hours are 10:00 to 18:00 (Kyiv time), Mon-Fri.
• Financial Stability: Timely payment for compensation for services
• Personal Equipment Policy: equipment are provided for use to ensure comfortable and efficient work.
• Knowledge Sharing: We regularly gather to discuss new trends, share insights, and elevate one another.
• Community: At NuxGame, you will work in a team of like-minded people who are ready to support, inspire, and tackle complex challenges together.
• Creative Freedom: We encourage initiative. With us, you have the freedom of professional expression and the space to implement your ideas.
• Time-off Policy: 24 vacation days per year + 5 sick days (without medical confirmation).
• Atmosphere: A friendly environment focused on results and mutual respect, free from unnecessary bureaucracy and pressure.

We believe in unlocking the inner potential of each team member within an open and democratic culture.

Waiting for you on our team!

Ready to build MOJAM’s IT & Security processes from scratch? Join us as a Senior IT Engineer and take over day-to-day access operations and work directly with the CISO to design a complete identity and access management process from the ground up. You will handle real employee requests while improving how access is requested, approved, provisioned, changed and removed.

We need someone who has operated these services, understands common failure modes and can turn that experience into a reliable process with less manual work. The role will also expand into managing a small device fleet, endpoint hardening and security tooling. Sounds just like you? Check out the job description below! 
 

📍What to Do:
 

• Access Operations. Own the operational queue for access requests, changes and removals across corporate systems
• Employee Lifecycle. Handle the technical side of onboarding, role changes and offboarding in coordination with HR, managers and application owners; keep account and entitlement records accurate
• IAM Process Design. Work with the CISO and business stakeholders to map systems, access needs, ownership and approvals, then design and implement a consistent, highly automated end-to-end process
• Automation & Integrations. Identify manual steps worth automating, configure IAM capabilities and connectors, and identify the integration work needed to support the process
• Service Improvement. Investigate access and SSO issues, resolve recurring problems and maintain the practical instructions needed to operate and support the service
• Endpoint Management. As device management is introduced, support a small fleet, maintain inventory and configure and operate MDM and EDR tooling
• Endpoint Hardening. Help implement, validate and maintain device security configurations and support employees affected by those changes

🦸Your Superpowers:

Required Experience

At least 2 years of relevant hands-on experience in corporate IT, IAM or endpoint administration, with evidence of independently owning services and improving processes.

Required Hard Skills

• Access Administration. Hands-on experience administering accounts, groups, roles and permissions in corporate applications and identity platforms
• IAM Tools & Concepts. Experience working with IAM or identity administration tools; understanding of SSO, MFA, provisioning and employee lifecycle workflows
• Process Design. Ability to translate access needs into workable approval, provisioning and revocation processes, including exceptions and failure handling
• Automation Understanding. Ability to assess how connectors, APIs and workflow tools can reduce manual work, configure supported capabilities and describe integration requirements
• Endpoint Fundamentals. Basic understanding of device administration, inventory, endpoint security and hardening principles.
• AI-Assisted Work. Proactive use of AI tools for research, troubleshooting and day-to-day work

Required Soft Skills

• Independence. Work effectively with broad goals, investigate unfamiliar problems and keep work moving without constant supervision
• Ownership. Follow requests and dependencies through to closure; raise blockers early with a proposed next step
• Stakeholder Collaboration. Clarify requirements and agree practical solutions with employees, managers, HR and technical teams
• Planning & Execution. Balance daily service requests with implementation work and communicate progress and trade-offs clearly

🤘Bonus Points:

• Experience building or migrating IAM and Joiner/Mover/Leaver processes
• Hands-on implementation of automated provisioning, SSO integrations or access workflows
• Scripting or programming skills and experience developing custom integrations
• Hands-on experience with macOS administration, endpoint hardening, and deploying or managing MDM/EDR solutions

🍪Team Perks:

• PRO&BRO team you’ll love creating new gaming universes with 
• Totally remote work from wherever you grind
• An equipment budget to upgrade your home office
• Flexible schedule with no time trackers since we just focus on results
• A performance-based bonus twice a year for every mojamer as a nod to our shared achievements 
• Wellness Bonus for the gym, yoga, dance, massage, therapy, or anything that keeps your energy up
• Level up your skills with our internal knowledge-sharing project Yoda. We also cover training, certifications, English & Ukrainian classes
• Days off and gifts for milestones of your choice (birthday, anniversary, baby arrival, or wedding) 
• JAM Activities: workations twice a year in different corners of the world, epic offline teambuilding events, CS2 and Dota tournaments, quizzes, lectures, and plenty of other hangouts for the team
• Plus relocation support, a Maternity/Paternity Leave Policy, a referral bonus, and a whole bunch of other cool perks you can check out on our website

Join us if this is all about you. We are waiting for your CV!

Let’s Add More Jam Together 

RedCore is an international business group that creates technological solutions for digital markets. Our products and services cover fintech, marketing, e-commerce, customer service, communications, and regulatory technologies.

We are looking for a Middle Engineer (Atlassian) to join our team!

Requirements:

• 2+ years of experience administering Jira Data Center.
• Configuring workflows, permission schemes, notification schemes, issue types, screens, custom fields.
• Confluence: space and user permissions.
• ScriptRunner and Groovy: validators, post-functions, listeners, scripted fields, behaviours. Ability to write custom scripts.
• REST API: understanding of Jira/Confluence REST APIs and experience building automations.
• Understanding of Jira Data Center: indexing and reindex impact, performance of listeners and scheduled jobs, cluster behaviour.
• Hands-on experience with at least one of: Insight/Assets, Tempo, BigPicture, Xray.
• Solution design and configuration documentation.
• Understanding of Scrum and Kanban.

Will be plus:

• Experience of upgrading or migrating Jira Data Center / Confluence.
• Experience integrating Jira with external systems via API.
• Experience working in a matrix organisation with multiple stakeholders.

Soft Skills

• Clear communication with technical and non-technical stakeholders.
• Analytical and problem-solving skills.
• Ownership of systems, upgrades and tasks end to end.
• Risk awareness: assesses the impact of a change on production before making it, not after.
• Proactivity in identifying process and configuration improvements.
• Works openly with the team and customers.
• Shares knowledge with the team.
• Gives and receives feedback constructively.
   

Responsibilities:

• Atlassian product administration: manage and configure Jira and Confluence.
• User and permission management: user provisioning, group and role management, access permissions.
• Workflow and automations: build and optimise Jira Automation rules, workflows and ScriptRunner scripts.
• Scripting: develop and maintain Groovy scripts that extend Jira and Confluence functionality.
• Incident handling: investigate errors in existing automations and deliver fixes.
• Integration management: configure and maintain integrations with third-party tools and with internal systems via REST API.
• Security and compliance: enforce best practices for access, data retention and permission schemes.
• Workflow and permission audits: regularly review permission schemes, workflows and automation rules, remove redundancy, improve efficiency.
• Upgrades and maintenance: participate in Jira/Confluence upgrade activities, including app compatibility checks and post-upgrade validation.
• Documentation: maintain and update internal documentation on configurations, automations and best practices.
• Training and user guidance: run training sessions or produce guides to improve end-user adoption.
• Collaboration: work with developers, project managers and IT teams to align Atlassian tooling with business processes.
• Continuous improvement: evaluate existing configurations and automations, propose and implement optimisations.
• Designing, automating, and maintaining non-developer project ecosystems in Jira, focusing on HR Stream operations: Staff Registry, Employee Lifecycle (Onboarding/Offboarding), Compensation & Benefits, and internal Service Desks.

Our benefits to you:
☘️An exciting and challenging job in a fast-growing business group, the opportunity to be part of a multicultural team of top professionals in Development, Architecture, Management, Operations, Marketing, Legal, Finance and more

🤝🏻Great working atmosphere with passionate experts and leaders, sharing a friendly culture and a success-driven mindset is guaranteed

🧑🏻‍💻Modern corporate equipment based on macOS or Windows and additional equipment are provided

🏖Paid vacations, sick leave, personal events days, days off

💵Referral program — enjoy cooperation with your colleagues and get the bonus

📚Educational programs: regular internal training sessions, compensation for external education, attendance of specialized global conferences

🎯Rewards program for mentoring and coaching colleagues

✈️In-house Travel Service

🦄Multiple internal activities: online platform for employees with quests, gamification, presents and news, clubs for movie / book / pets lovers and more

🎳Other benefits could be added based on your location

As a System Administrator, you'll own access, support, and asset management for our distributed team. You'll also contribute to the team's infrastructure projects, from security improvements to internal systems consolidation. Another focus is automating recurring requests, so there's room in your day for infrastructure work.
 

Tech Stack:

• Google Workspace, Atlassian ecosystem: Jira, Jira Service Management, and Confluence
• GitHub, Jenkins
• macOS fleet with MDM (Apple devices for nearly the whole team)
• AWS, GCP, Linux
   

What you'll work on:

• Own the full access lifecycle (provisioning, reviews, and revocation) with every step documented in-ticket.
• Resolve support and service requests end-to-end so people across the distributed team can keep working without friction.
• Administer Google Workspace and Jira Service Desk, including the intake forms and workflows that shape how requests arrive.
• Administer our GitHub organization: members, teams, repository permissions, and access as part of the standard access lifecycle.
• Maintain Jenkins nodes and the GitHub–Jenkins integration (webhooks, credentials, build agents) that engineering teams rely on every day.
• Manage a fleet that is almost entirely Apple: enrollment, configuration profiles, OS updates, and security baselines through MDM.
• Identify recurring request types and remove them through automation and self-service.
   

This role will give you the opportunity to:

• Own access and asset management end-to-end.
• Work hands-on with AI tooling in IT operations, from triage and request classification to reducing manual handling.
• Reduce your own manual load through automation, with the freedom to propose and build it.
• Be part of shaping how IT works here and grow with it as it matures toward enterprise-level processes.
   

About You:

• 3+ years of experience in system administration, including hands-on Google Workspace and macOS administration in a company environment.
• Proven experience owning asset management.
• Intermediate Linux command-line skills and a working knowledge of AWS and GCP.
• Discipline in documentation and in following access policy.
• A service-oriented approach: you work comfortably with non-technical users and take each request through to a working outcome.
• Good written and verbal English (B2 preferred).
   

It's a plus if you have:

• Experience configuring Jira/Jira Service Management.
• Hands-on MDM administration experience.
• Scripting skills for task automation and an understanding of CI/CD.
• Linux or networking certifications.
   

What you will get at Readdle:

• Customer-centric culture. We put our users at the heart of everything we do. Every team member has the opportunity to engage directly with customers, gaining insights that shape meaningful, delightful experiences for millions worldwide.
• Relentless growth. We’re committed to mastery in our craft. We take ownership of our work, decisions, and outcomes, and we see feedback as a catalyst for growth. Every challenge is an opportunity to learn, evolve, and raise the bar.
• Exceptional people, exceptional team. Our greatest strength is our people. We care deeply about each other, work transparently, and celebrate collective success. Together, we build an environment where everyone can do their best work and grow beyond their potential.
• Real impact. We design products that truly matter. Our focus is on delivering tangible value, simplifying complexity, pushing boundaries, and continuously improving how we build and deliver solutions to our users.
• Culture of innovation. We embrace curiosity and creativity in everything we do. Fresh ideas are not just welcomed, they’re expected, celebrated, and turned into real innovations that shape the future of our products and company.

About the role

Help build the internal technology experience behind an engineering-driven technology company.

We’re looking for a hands-on IT Operations Engineer to support our colleagues across multiple international locations, with regular on-site presence in Bratislava.
This role goes beyond traditional IT support. You’ll be responsible for delivering a seamless employee IT experience — from onboarding and workstation setup to identity and access management, troubleshooting and continuous improvement of internal IT processes.
We’re looking for someone who enjoys ownership, solving complex operational problems and continuously improving how internal technology works.
If you’re curious, proactive and naturally look for better ways of doing things instead of simply following established processes, we’d love to meet you.

What you’ll do

• Provide day-to-day IT support to employees remotely and on-site
• Own IT onboarding and offboarding processes, ensuring a smooth employee experience
• Configure and maintain macOS workstations
• Manage user accounts, permissions and access across internal systems
• Maintain IT assets throughout their lifecycle, including procurement, inventory and logistics
• Troubleshoot hardware, software and network-related issues
• Administer and support internal platforms, including Google Workspace, Atlassian and GitHub
• Support identity and access management across cloud environments (AWS, Azure, GCP)
• Maintain clear and up-to-date technical documentation
• Identify opportunities to simplify, automate and improve internal IT processes

What we’re looking for

We’re more interested in how you think than in the exact number of years on your CV.
You might currently work in IT Support, Systems Administration, NOC, Infrastructure, or be at the beginning of your DevOps journey.
What matters most is your technical curiosity, ownership mindset and willingness to continuously improve the way things work.

You’ll likely be successful if you have:

• Solid experience supporting macOS environments
• Good understanding of networking fundamentals (DNS, DHCP, VPN, TCP/IP)
• Experience with identity and access management
• Experience administering Google Workspace or similar collaboration platforms
• Experience with ticketing systems
• Strong troubleshooting and problem-solving skills
• Good documentation habits and attention to detail
• A proactive mindset with the confidence to suggest and implement improvements

Nice to have

• Experience with MDM solutions
• Experience administering Atlassian products or GitHub
• Familiarity with AWS, Azure or GCP
• Experience with LDAP, VPN or identity management solutions
• Scripting or automation experience
• Interest in IT security and modern access management practices

Why this role
This role is for someone who enjoys building better ways of working — not just keeping things running.
You’ll work closely with engineering and business teams, improve the internal technology experience across the company and have the opportunity to introduce automation, standardize processes and make everyday work easier for hundreds of colleagues.
If you naturally question repetitive manual work and enjoy turning good ideas into practical improvements, you’ll likely thrive in this role.

What we offer

• Competitive salary
• Professional development budget
• Private medical insurance
• Financial support for important life events
• International and collaborative environment
• Regular company events

Benefits may vary depending on location and contractual agreement.

Recruitment process

• HR Interview
• Technical Interview
• Final Interview

By submitting your application, you acknowledge that your personal data will be processed in accordance with our Privacy Policy.

The Role

We are looking for a motivated Service Desk Engineer to join our team and provide internal IT support to our employees. The ideal candidate has a strong technical foundation, can troubleshoot and resolve issues independently, communicates effectively with users, and is eager to learn and grow professionally.

In this role, you will work with Windows and macOS, computer and network hardware, corporate IT services, and access management systems.

What You Will Be Doing

• Provide technical support to employees both on-site and remotely.
• Log, categorize, prioritize, and resolve support requests using a ticketing system.
• Troubleshoot and resolve issues with Windows and macOS operating systems, software, and hardware.
• Install, configure, and update operating systems and corporate software.
• Set up and configure employee workstations, laptops, monitors, docking stations, and other IT equipment.
• Troubleshoot network connectivity issues and perform basic configuration of network equipment, Wi-Fi, Ethernet, and VPN connections.
• Manage user accounts and access permissions within the scope of Service Desk responsibilities.
• Provide IT support during employee onboarding and offboarding.
• Maintain accurate records and inventory of IT equipment.
• Collaborate with other IT teams and escalate complex incidents when necessary.
• Create and maintain technical documentation, user guides, and knowledge base articles.

What You Need for This Position

• Strong knowledge of Windows 10/11 and basic hands-on experience with macOS, including installation, configuration, and troubleshooting.
• Good understanding of computer hardware and ability to diagnose hardware and software issues.
• Solid understanding of computer networking, including TCP/IP, the OSI model, DNS, DHCP, IPv4 addressing, subnetting, and basic routing.
• Practical experience troubleshooting network connectivity issues, including Ethernet, Wi-Fi, and VPN connections.
• Basic knowledge of Microsoft Active Directory, user account administration, and access management.
• Understanding of Service Desk processes, ticket management, and incident escalation, with the ability to troubleshoot and resolve technical issues independently.
• English proficiency at B1 level or higher

Nice to Have

• At least 1 year of experience in Service Desk, Help Desk, or IT Support.
• Experience with Microsoft 365, Google Workspace, or device management tools such as Intune or Jamf.
• Knowledge of advanced networking concepts, including VLANs, NAT, firewalls, and routing.
• Basic knowledge of Linux/Unix or scripting experience with PowerShell, Bash, or Python.

What we offer for your success

• Very warm and friendly working environment
• 20 days off + paid national holidays, and 12 sick days paid by the company per year.
• Medical insurance, and health protection programs.
• Continuous professional development and growth opportunities.

Our Helpdesk team is the foundation of the company’s internal IT infrastructure. We ensure secure access to resources, manage the device fleet, maintain network reliability, and support core corporate services, enabling teams across the organization to work efficiently and without interruption.

We are looking for a Helpdesk Lead who will take end-to-end ownership of this function: defining service standards, driving operational excellence, and automating routine processes to improve efficiency and scalability.

In this role, you will work across device fleet management for macOS, Linux, and Windows, identity and access management (IAM), asset lifecycle management, network infrastructure, and the administration of Google Workspace and Atlassian environments.

You will partner closely with Engineering, Security, and Leadership teams, playing a key role in building and maintaining a secure, reliable, and scalable internal IT environment that supports the company’s growth.

Responsibilities

• Lead daily Help Desk operations and define the long-term strategy for the function, ensuring operational stability, SLA compliance, and service quality
• Maintenance and monitoring of the corporate network equipment, access control systems, and overall network performance
• Overseeing hardware lifecycle: procurement, setup, maintenance, and replacement
• Management and optimization of corporate software licenses
• Supervision of the configuration and support of macOS, Linux, and Windows environments
• Standardization of onboarding/offboarding process
• Develop the team through coaching, feedback, structured knowledge sharing and participation in hiring process

• Collaborate with management and cross-functional teams on operational and improvement initiatives

   

Requirements

• 5+ years of experience in SysAdmin / IT Support / HelpDesk roles
• 2+ year of team leadership
• Experience in process building, automation
• Solid understanding of networking (VLANs, IPsec, DNS, etc.)
• Strong experience with MacOS, Unix/Linux, and Windows administration
• Hands-on experience with Google Workspace, Jira/Confluence, and Access Control Systems
• Excellent troubleshooting, prioritization, and communication skills
• IT asset management

• English (B2)

   

Will be a plus

• VoIP
• Access Control Systems

• Advanced proficiency in Jira and Confluence

   

We offer

• Compensation for tax expenses of private entrepreneurs in Ukraine
• Qualified assistance and support for Ukrainian private entrepreneurs
• 10 paid sick leave days per year
• 20 paid vacation days per year
• Public holidays according to current Ukrainian legislation
• Medical insurance for employees
• Compensation for professional education and learning English
• Compensation for a sports subscription or sports equipment