Jobs System Administrator

IT Support Engineer / Systems Administrator / IT Specialist / IT Administrator / IT Manager

Role Overview

We are looking for a hands-on IT Support Engineer to manage day-to-day IT support in a small office environment. The core infrastructure is already in place (Microsoft Entra ID, Intune, Kandji), and the focus will be on user support, endpoint management, optimization, and continuous fine-tuning.

You will be the primary point of contact for IT requests, supporting both macOS and Windows endpoints for on-site and remote users, while ensuring security, stability, and a great user experience.

Responsibilities

1. Identity & Access Management (Microsoft Entra ID)

·   Administer and support Microsoft Entra ID (Azure Active Directory), including user lifecycle management, groups, roles, and RBAC.

·   Manage and secure integrations with cloud applications and SaaS services.

·   Configure, monitor, and maintain Conditional Access and Multi-Factor Authentication (MFA) policies.

·   Perform regular access reviews and ensure permissions align with internal security and compliance policies.

2. Endpoint & MDM Management

·   Configure, deploy, and manage MDM solutions for:

o   macOS (Kandji / Jamf)

o   Windows (Intune)

o   iOS and Android device

·   Maintain compliance, security baselines, and device health.

·   Continuously optimize MDM profiles, policies, and application deployments.

3. IT Support & Troubleshooting

·   Act as the single point of contact for IT support requests in the office.

·   Troubleshoot hardware, OS, application, and access problems efficiently.

·   Support users both on-site and remotely, ensuring minimal downtime.

·   Assist users with secure access to corporate applications and resources.

·   Escalate complex issues to administrators, vendors or external partners when required.

4. Jira Administration (Preferred)

·   Administer and maintain Jira (users, permissions, projects, workflows).

·   Support Jira users and troubleshoot access or configuration issues.

·   Ensure Jira configuration aligns with internal workflows, security, and data protection requirements.

Qualifications & Skills

·   3+ years of experience in IT support, IT administration, or a similar role.

·   Clear communication skills and a user-oriented mindset.

·   Strong hands-on experience with endpoint support (Windows & macOS).

·   Practical experience with Microsoft Entra ID (Azure AD).

·   Experience with MDM platforms such as Intune, Kandji, Jamf, or equivalent.

·   Solid troubleshooting, analytical, and problem-solving skills.

·   Nice to have familiarity with next-generation firewalls (NGFW) and core networking concepts.

Headway Inc is a global tech company, revolutionizing lifelong learning by creating digital products for over 150 million users worldwide. Our mission is to help people grow. We’re proud to be ranked 4th among the World’s Top EdTech Сompanies by TIME magazine. We believe lifelong learning should be accessible, personalized, and impactful to each individual. That’s how we change the world and why we bring together exceptional minds.
 

The core of our achievements is our team. We believe in people and shared values SELECT. That’s why, together with Oleksandr Kushchynskyi, our Product Manager, we’re looking for a System Engineer to join our team of superstars transforming the EdTech industry.

What team will you be a part of?

Infrastructure Squad ensures smooth operations and scalable growth for the business. The team designs and implements solutions to enhance the daily experience of everyone at Headway Inc.
 

This job is perfect for you if you:

— Want to own and scale corporate IT infrastructure end-to-end, not just “support tickets.”
— Are an A-player who takes initiative, prioritizes well, and thrives in a high-volume, fast-paced environment.
— Enjoy communicating with business stakeholders, translating needs into secure, scalable solutions, and documenting them clearly.
 

What will you do:

— Own and scale on-prem IT infrastructure and network architecture (WiFi, LAN/WAN, VPN, DNS), including backup systems (UPS, hardware backups).
— Administer the corporate SaaS ecosystem end-to-end (Google Workspace, Slack, Notion) and optimize how teams use it.
— Implement and manage security foundations: IAM (Google Workspace, Okta), device management (Jamf), and security policies across all corporate devices.
— Design and build IT process automations to eliminate manual work and improve efficiency.
— Manage IT assets and software licenses lifecycle, maintaining accurate inventory and operational readiness.
— Lead the Jira ITSM environment and maintain a high-standard Internal Knowledge Base.
— Optimize IT operations to a level where they can be smoothly managed by a team (and help shape what that team should look like).
 

What do you need to join us:

— 4+ years of experience in System Administration / IT Operations (or similar roles).
— Strong networking knowledge and hands-on experience managing corporate networks (protocols, VPN, DNS, WiFi).
— Advanced administration of Google Workspace, Slack, and Jira (including ITSM practices).
— Security mindset and experience with MDM (Jamf) and IAM configuration (Google Workspace, Okta).
— Ability to script or use low-code/no-code tools to automate IT workflows and reduce manual operations.
— A strong documentation culture: you enjoy creating clean, structured, and useful docs.
— High ownership, ability to prioritize business needs, and motivation to build/lead a team in the future.
— Alignment with the values of our team (SELECT).
 

What do we offer:

— Work within an ambitious team on a socially impactful education product.
— An office with a reliable shelter, generators, satellite internet, and other amenities.
— Access to our corporate knowledge base and professional communities.
— Personal development plan.
— Compensation for English language learning, external training, and courses.
— Medical insurance and full sick leave compensation.
— Sports activities: running, yoga, boxing, and more.
— Corporate holidays: we go on a week-paid holiday to rest and recharge twice a year. Besides that, we provide 20 paid vacation days per year.
— Supporting initiatives that help Ukraine. Find out more about our projects here.
 

Working schedule:

This is a full-time position. During the 3-month probation period, we ask you to work full-time from our office to get fully onboarded, build strong cross-team collaboration, and dive deep into our IT environment.

After probation, you’ll switch to a hybrid format — you’ll mainly work from the office, with the option to work from home occasionally when needed.
 

Are you interested?
Send your CV!

Who We Are:
Adaptiq is a technology hub specializing in building, scaling, and supporting R&D teams for high-end, fast-growing product companies in a wide range of industries.  

About the Product:
This is a hyper-scale fintech platform trusted by over 40 million users worldwide, offering access to multi-asset trading – including stocks, indices, currencies, and digital assets.

The product operates as a regulated, data-intensive financial ecosystem, processing massive volumes of transactions and real-time customer interactions daily. It’s well-funded, profitable, and known for pushing innovation in AI, automation, and data governance across its operations. Advertising presence is strong (especially in the UK), but behind the scenes is a serious engineering culture solving hard, real-world problems at scale.

About the Role:
This is a hybrid role where you’ll act as both the architect for complex BizOps initiatives and the leader of the integration engineering team, guiding the implementation of your blueprints and driving hands-on decisions with internal platforms.

You’ll report directly to the Director of BizOps, shaping architecture for AI-first automation, overseeing API and integration patterns, and ensuring alignment across cross-functional domains like security, IT, compliance, trading, and customer support.

This isn’t about maintaining legacy systems. You’ll design new architectures from scratch, define standards, challenge assumptions, and build a reusable platform of services that internal teams can scale on.

Every initiative touches multiple business domains – from R&D to Data to Security. You won’t be siloed into one stack, tool, or domain. You’ll be trusted to make end-to-end architectural calls, balance technical elegance with delivery, and operate as a multiplier across the company.

Key Responsibilities:

Architecture & Design

• Own the technical architecture of internal BizOps platforms – spanning applications, integrations, and automation systems.
• Design scalable, modular solutions that serve diverse business domains (compliance, support, trading, finance).
• Define and evolve the company’s AI architecture: from RAG pipelines and agent orchestration to latency, security, and performance design.
• Build reusable frameworks for APIs, data pipelines, and internal automation – with strong observability and operational hygiene.
• Ensure every design balances delivery speed with long-term scalability and cost-efficiency.
   

Leadership & Collaboration

• Lead a compact, senior Integration Engineering team – set direction, review architecture, and guide delivery.
• Provide architectural guidance across BizOps squads; coach developers and unblock projects.
• Collaborate cross-functionally with BAs, solution architects, data teams, R&D, and security to align architecture with business needs.

Integration & Data Ownership

• Own architecture and delivery of integrations – internal tools, external APIs, CRM, data lake, and BI pipeline.
• Design integration patterns (event-based, ETL, real-time) that serve business-critical workflows.
• Drive automation and orchestration across teams using data-driven and AI-enhanced designs.
   

Governance & Continuous Improvement

• Define development standards and architecture review processes across BizOps engineering.
• Ensure security, compliance, and reliability across systems and integrations.
• Bring in new tools, frameworks, or platforms when they accelerate the team’s ability to deliver smarter and faster.
   

Required Competence and Skills:

• 7+ years designing and owning application or platform architecture across multiple domains.
• Proven experience building and scaling internal or product platforms serving multiple teams or business units.
• Strong hands-on system design capability – able to design practical, production-ready solutions (not just conceptual diagrams).
• Experience in designing and delivering AI-driven systems in production.
• Hands-on experience with LLM-based solutions such as RAG pipelines, agent-based architectures, orchestration, and performance considerations.
• Ability to explain architectural trade-offs in AI systems (latency, cost, reliability, hallucination handling, observability).
• Defined integration architecture patterns across multiple systems or domains (API-based, event-driven, real-time, ETL).
• Comfortable working in integration-heavy environments (CRM, data platforms, internal tools, external APIs).
• Strong understanding of full application lifecycle (backend, frontend, data, testing, orchestration).
• Experience designing systems that support real business workflows (Ops, Finance, Risk, Compliance, Support, etc.).
• Ability to translate business problems into scalable architectural solutions.
• Thrives in fast-moving environments and can bring structure to evolving systems.
• Comfortable balancing delivery speed with long-term scalability and cost-efficiency.

Nice to have:

• Experience in regulated industries (FinTech, compliance-heavy environments).
• Exposure to enterprise platforms (Salesforce, MuleSoft, Databricks, Azure, etc.).
• Experience designing internal developer platforms or AI frameworks.
• Strong build-vs-buy evaluation experience.

Why Us?

We provide 20 days of vacation leave per calendar year (plus official national holidays of the country you are based in).

We provide full accounting and legal support in all countries in which we operate.

We utilize a fully remote work model with a powerful workstation and co-working space in case you need it.

We offer a highly competitive package with yearly performance and compensation reviews.

MyWorkDrive empowers enterprises with secure remote file sharing, enabling access to on-premises and cloud storage file servers via mapped drives, web browsers, or mobile clients - without the need for a VPN.

Position Overview

We are expanding our Support and QA teams and seeking a seasoned, remote IT professional/Systems Administrator to serve as a Level 3 Senior Support Engineer for enterprise customers. In this role, you will handle the most complex escalations, support hybrid identity and storage deployments, and ensure seamless integration between on-premises Windows/AD environments and Microsoft cloud services. 

You will combine mastery of Windows identity and Microsoft cloud (Entra ID, Azure Files/Blob, SharePoint, Graph, Intune, SAML) with a strong customer-first mindset—treating every customer issue as our problem to solve.  

Schedule

• Full-time, Monday to Friday 9 AM - 6 PM Pacific time, with flexibility for occasional off-hours support for critical incidents or maintenance windows.

Key Responsibilities

Customer Support & Troubleshooting

• Act as the senior escalation point for complex issues related to Active Directory, Entra ID (Azure AD), ADFS, SMB, Kerberos, NTLM, and Windows identity. 
• Assist IT Administrator customers with installation, configuration, and advanced troubleshooting of MyWorkDrive products in diverse Windows Server, Active Directory, and Azure environments. 
• Diagnose and resolve authentication and authorization issues involving Azure Files, Azure Blob, SharePoint, Enterprise Apps, SAML SSO, and Graph API permissions.  
• Understand unique client use cases and challenges to design solutions that ensure compatibility, performance, and security across hybrid environments. 
• Maintain detailed documentation of customer environments, troubleshooting steps, and resolutions in helpdesk and knowledge base systems.

Quality Assurance & Testing

• Build and manage test environments using Hyper-V, Azure, and representative customer configurations, including complex AD and Entra ID topologies. 
• Reproduce and isolate defects, perform rigorous QA testing, and file clear bug reports for development, including identity, SSO, and file access scenarios. 
• Validate fixes and new features related to Windows authentication (Kerberos/Interactive Logon), SAML, and Microsoft 365 integrations before general release.

Cross-Functional Collaboration

• Engage with a global customer base via email, helpdesk, and web meetings (Teams, Zoom) to resolve escalated issues and guide best practices. 
• Collaborate closely with engineering, product, and sales teams to manage critical support cases, drive continuous product improvements, and assist with pre-sales technical consultations as needed.

Customer Service Mindset

• Model a customer-first culture: your problem is our problem—no disdain, blame, or defensiveness toward customers.  
• Stay calm, empathetic, and solutions-focused in high-pressure situations, including outages and executive-level escalations. 
• Proactively set expectations, communicate clearly, and follow through on all commitments until resolution is fully confirmed by the customer.
• Consistently meets and strives to exceed defined SLAs for response and resolution times, ensuring customers feel prioritized and informed throughout the lifecycle of their requests.

Required Skills and Experience

Support and Communication

• Exceptional customer service skills, with a calm, empathetic, and solution-focused approach to every interaction. 
• Comfortable working with both highly technical administrators and non-native English speakers, adapting communication style accordingly (English proficiency: Upper-Intermediate or higher)
• Highly responsive, able to triage and prioritize critical issues such as service outages or security-impacting incidents. 
• Excellent written and verbal communication skills, including clear incident summaries, root cause explanations, and step-by-step remediation guidance.

Mindset

• Demonstrated ability to quickly learn and apply complex technical and theoretical information across identity, networking, and storage. 
• Strong sense of ownership: you drive issues to closure, collaborate proactively, and do not “throw problems over the wall.” 
• Entrepreneurial, self-directed, and comfortable working in a fast-moving, distributed team environment.

Extensive IT Background

• 10+ years of experience deploying and managing software in Windows Server/Active Directory and Azure environments. 
• 10+ years of hands-on experience in computer networking (TCP/IP, DNS, routing, firewalls, VPNs, load balancers, proxies).

Technical Mastery – Identity & Cloud

• Deep knowledge of Windows client and server OS, Active Directory, Group Policy, ADFS, and Windows authentication Kerberos, Delegation, Interactive Logo. 
• Mastery of Microsoft Entra ID (Azure AD) including Conditional Access, Enterprise App integrations, SAML/OIDC SSO, and application proxy scenarios.  
• Strong experience with Azure Files, Azure Blob Storage, SharePoint Online, and NTFS/SMB permissions in hybrid file-access architectures. 
• Hands-on experience configuring and troubleshooting SAML/SSO, including certificate management, claims rules, and federation with third-party IdPs. 
• Practical experience with Microsoft Graph API permissions, app registrations, and consent (delegated and application permissions) for enterprise apps. 
• Familiarity with Intune device management, compliance policies, and their interaction with Entra ID and Conditional Access.

Broader Technical Proficiency

• Experience with firewalls, security, switching, proxy/load balancing, Microsoft SQL, IIS, Office 365, and related enterprise tooling. 
• Familiarity with Android/iOS mobile devices, Azure File Storage, Active Directory Trusts, NTFS file sharing, Hyper-V, and SAML/SSO.

Education & Certification

• Bachelor’s degree in Computer Science, Information Systems, or related field (preferred).
• CompTIA, MCSE or related Microsoft certification (e.g., modern Microsoft 365/Azure certifications) preferred.

What We Offer

• Long-term collaboration with a globally trusted enterprise software company.
• Competitive compensation through a contractual cooperation model.
• Fully remote work arrangements.
• Opportunity to work with an experienced, international development team on a mature, enterprise-scale product.

We are a ZOMRO company is an international hosting company offering a full range of services, from shared hosting, Cloud VPS, and dedicated servers to domain registration and additional hosting solutions. Founded in 2014 in Ukraine, we’ve since expanded across the globe. Today, thousands of customers trust our years of expertise to power reliable systems and deliver efficient solutions for challenges of any complexity. 

We’re growing our professional team and invite you to help us shape the future of hosting.

Responsibilities:

• Providing technical support to users, troubleshooting and resolving issues.
• Administering and maintaining Linux and Windows operating systems.
• Advising clients on the use of hosting company services, including hosting and domain setup.
• Monitoring and analyzing OS performance, identifying and addressing malfunctions.

Mandatory Requirements:

• Integrity and a responsible approach to duties.
• Motivation to work and the ability to quickly acquire new knowledge.
• Proficiency in Ukrainian.

Candidates who meet at least one of the following criteria are encouraged to apply:

• Final-year students specializing in IT.
• IT education but no prior work experience in IT.
• No IT education but relevant IT work experience.
• Experience installing Linux and working with the command line.
• Familiarity with various CMS platforms and installation skills.
• Experience transferring websites between servers or platforms.
   

Preferred Qualifications:

• Technical (IT) education.
• English proficiency at a pre-intermediate level.
• Knowledge or experience with Linux and Windows operating systems.
• Basic understanding of DNS, Apache, Nginx, MySQL, FTP, POP3, SMTP, and SSH principles.
• Familiarity with computer networks, including LAN, WAN, and routing.
   

If you are eager to work and grow as an IT specialist, submit your resume and join us for an interview!

We Offer:

• A modern, well-equipped office in an IT company.
• Competitive salary plus regular performance-based bonuses.
• Timely salary payments twice a month.
• Official employment with transparent payment terms, without "envelope" salaries.
• Net salary is paid directly to your bank account after taxes are covered by the company.
• Salary tied to the USD exchange rate.
• Transportation to and from work via taxi.
• Office perks: tea, coffee;
• A sports corner with a table tennis setup, pull-up bar, weights, and darts for physical activity and stress relief.
• Relaxation area featuring a PlayStation 5, VR headset, and board games.

Work Conditions:

• Modern and comfortable workstations equipped with all necessary technology.
• Opportunities for training and professional development.
• Five-day work week with a fixed schedule.
• Eight-hour workday with a lunch break.
• Annual paid vacation.
• Sick leave compensation.
• Flexible work schedule with adjustments for personal matters.
• Reservations are possible in accordance with applicable law and the company's internal procedures and based on the selection results.

We are open to candidates with minimal experience who are quick learners.

We are looking for a Junior Strong / Middle System Administrator to join our team. This role is ideal for a hands-on professional who combines solid technical skills with strong organizational abilities and enjoys contributing to smooth, efficient company operations.

Requirements

• 2+ year of experience in system administration and/or technical support
• Confident user of office and productivity software
• Strong troubleshooting skills across hardware, software, and network issues
• Basic understanding of office management processes and equipment maintenance
• Familiarity with IT security principles and best practices
• Strong organizational skills and ability to multitask in a dynamic environment
• Strong communications level
• English Level is Intermediate or above

Responsibilities

• Provide technical support for hardware, software, and network-related issues
• Perform routine system and equipment maintenance to ensure reliability and efficiency
• Troubleshoot and resolve technical issues to maintain a stable and seamless work environment
• Oversee office-related operations such as equipment setup, basic facility support, and vendor coordination
• Manage inventory of office supplies and IT equipment to ensure optimal resource usage
• Maintain accurate records of equipment, software licenses, warranties, and service agreements

We Offer

• Medical insurance after the trial period
• Team-building activities
• 24 paid vacation days per year
• 5 paid sick leave days per year

 Ready to level up your career? Join Playtech as a Senior Network Operations Engineer!

Are you ready to make an impact in the world of cutting-edge infrastructure? Playtech’s Infrastructure team is searching for a driven and innovative Senior Network Operations Engineer to help keep the digital gears turning smoothly. If solving challenges excites you and networking is your playground, this is the opportunity you’ve been waiting for.

Your influential mission. You will...

• Keep Things Running: Manage and support critical networking components to ensure uninterrupted service.
• Shape the Future: Maintain firewall rules and configure load-balancer business logic with the guidance of an experienced team.
• Innovate & Experiment: Be part of infrastructure-focused R&D projects that push boundaries.
• Build Smarter: Help to develop automation tools to optimize processes.
• Be the Guardian: Take on on-call duties to ensure network infrastructure remains rock-solid 24/7.

Components for success. You...

• Are a Creative Thinker: You approach problems like a true engineer, thinking outside the box and crafting both tailored and standardized solutions.
• Excel as a Networking Pro: You’re experienced in building and maintaining robust network infrastructures that support diverse products.
• DemontrateTechnical Know-How: Your hands-on expertise spans firewalls, load balancers, switches, routers, and DDoS mitigation solutions (bonus points if CheckPoint, F5, Juniper, or Cisco is in your arsenal!).
• Remain Cool Under Pressure: You excel in dynamic situations, adapting quickly and strategically while juggling multiple tasks with precision.
• Leverage Automator Extraordinaire: You prefer to work smart by leveraging scripting, automation, and orchestration tools.
• Communicate and Connect Effectivly: With your polished English communication skills, you effortlessly collaborate with colleagues and clients.

You'll get extra points for...

• Familiarity with cloud networking concepts and public cloud platforms (like AWS) gives you a winning edge! 

Thrive in a culture that values...

• Innovative Projects: Tackle unique challenges with industry-leading tools and technology.
• Expert Mentorship: Work alongside top-notch specialists and accelerate your learning.
• Holistic Growth: Enjoy support for your professional journey, active lifestyle, and mental well-being.
• Community Spirit: Engage in exciting events and enjoy perks that make you proud to belong.

INFRASTRUCTURE UNIT
Our infrastructure is spread over 20 different countries and 34 data centers. We rely on 25 000 virtual machines and have 39 000 TB of storage space.
Impressive? Using cutting-edge technologies, we provide central IT infrastructure service to business and internal customers worldwide.

NETWORK OPERATIONS TEAM
The Network Operations team is a dynamic and highly skilled group of Engineers who are ensuring the seamless functioning of digital networks. They possess a deep understanding of complex network architectures and protocols, allowing them to tackle any challenge that comes their way. With our collaborative spirit and unwavering commitment to excellence, we form a cohesive team that thrives on innovation and pushes the boundaries of what is possible in the world of networking.

We are looking for a System Administrator with a passion for automation and DevOps practices to join our engineering team. This role is ideal for someone who is strong in system administration and eager to grow into a full-fledged DevOps engineer. 

Responsibilities: 

• Administer and maintain Windows servers, Active Directory, MS Terminal Server, and MS SQL environments. 
• Configure and manage Linux servers (strong Linux knowledge required). 
• Design and maintain backups and high-availability clusters. Manage VMware infrastructure and work with cloud technologies (AWS/Azure/GCP). Configure and maintain network infrastructure, including routing, VPNs, and firewall rules. 
• Automate infrastructure deployment and management using Ansible, Terraform, Helm. 
• Work with Git for version control and infrastructure as code. 
• Set up and maintain monitoring and alerting systems. 
• Collaborate with developers to streamline deployment pipelines and improve CI/CD processes. (Nice-to-have) Work with ELK stack, Kubernetes, and container orchestration systems. 

Requirements: 

• Strong experience in Windows and Linux system administration. Hands-on experience with VMware or other virtualization platforms. Good understanding of networking: routing, VPN, DNS, load balancing. 
• Experience with backup and disaster recovery strategies. Scripting/automation experience (Bash, PowerShell, Python is a plus). 
• Familiarity with infrastructure-as-code tools (Ansible, Terraform, Helm). 
• Experience with Git and version control best practices. 
• Basic knowledge of cloud environments (AWS/Azure/GCP). 
• Desire to grow into a DevOps role and learn Kubernetes, CI/CD, and modern deployment practices. 

Nice-to-have: 

Experience with ELK stack, Prometheus/Grafana monitoring. Experience with Docker, Kubernetes, or other orchestration platforms. 

We offer: 

Opportunity to transition from classic system administration to full DevOps engineering. Work with a professional and supportive team. Modern tech stack and automation-first mindset.

We invite you, a highly motivated and results-oriented Junior NOC Engineer, to join our team full-time and ensure the reliability and stability of the company's infrastructure.

Our team has unique expertise in research, analysis, and product development. By relying on technical insights and a data-driven approach, we create disruptive future-defining innovations of the fin-tech industry that remain our basis for success.

Responsibilities

• 8-hour shifts
• Monitoring the infrastructure with several monitoring tools
• Ability to communicate clearly and escalate problems
• Performing preliminary investigation of alerts
• Conducting basic triage of requests/problems
• Interacting with DevOps and Engineering teams

Requirements

• Hands-on experience in working with system monitoring tools (Grafana, Prometheus, Graylog, Opsgenie)
• 1+ years of relevant System/IT Administration experience
• Good understanding of Windows Server 2022, 2019 administration principles
• Experience and knowledge of networks
• Troubleshooting skills
• English Pre-Intermediate

Will be a plus

• Basic knowledge of PowerShell, Ansible
• Experience with MetaTrader
• Experience in the trading domain

We offer

• Compensation for tax expenses of private entrepreneurs in Ukraine
• Qualified assistance and support for Ukrainian private entrepreneurs
• 20 paid vacation days per year
• 10 paid sick leave days per year
• Medical insurance
• Opportunity to work remotely
• Professional education budget
• Language learning budget
• Wellness budget (gym membership, sports gear and related expenses)

Helpware is a global company providing outsourcing and customer operations with teams in the USA, Mexico, Ukraine, Albania, and the Philippines. We partner with innovative companies and help them scale by taking over operational processes so their teams can focus on strategic, high-value work.
 

About the Role
 

The System Administrator plays a key role in maintaining and improving the stability, security, and performance of client systems, with a focus on Microsoft Azure and enterprise infrastructure. This position requires solid technical experience, strong troubleshooting skills, and a proactive approach to managing cloud and on-premises environments. You’ll support daily operations, lead mid-size technical initiatives, and collaborate with senior administrators to ensure systems are scalable, secure, and aligned with business needs.

Key Responsibilities
 

• Administer and optimize Microsoft Azure environments (IaaS, PaaS, SaaS)
• Manage and support Active Directory, Azure AD, group policies, and multifactor authentication
• Monitor and maintain system performance, capacity, and availability
• Implement and maintain security best practices and compliance standards (HIPAA, etc.)
• Perform routine maintenance, patching, and updates across environments
• Troubleshoot and resolve system issues, escalating when necessary
• Develop and maintain automation scripts (PowerShell, etc.) to improve efficiency
• Assist in planning and deploying infrastructure projects and upgrades
• Maintain accurate documentation, change management logs, and runbooks
• Provide Tier 2/Tier 3 technical support for escalated incidents
• Collaborate with cross-functional teams to align IT operations with organizational goals

Requirements
 

• Bachelor’s degree in IT, Computer Science, or related field (or equivalent experience)
• 3–5 years of experience in system administration or IT infrastructure management
• Hands-on experience with Microsoft Azure and Windows Server environments
• Solid understanding of identity management, authentication, and access controls
• Proficiency in scripting and automation (PowerShell preferred)
• Familiarity with virtualization technologies (VMware, Hyper-V) and backup solutions
• Working knowledge of networking, firewalls, and security principles
• Strong analytical, troubleshooting, and problem-solving abilities
• Excellent communication and time management skills
   

Preferred Skills
 

• Experience with ITIL or similar operational frameworks
• Knowledge of configuration management and monitoring tools
• Experience with SIEM systems or security monitoring (e.g., Splunk, Sumo Logic)
• Exposure to healthcare IT or compliance environments (HIPAA, SOC 2)

We Offer

• Competitive compensation linked to USD rate
• Medical insurance after the trial period
• English classes
• Corporate training and events
• Opportunity to work in a global company with career-growth potential

Job Description 

We are seeking an experienced Embedded Linux Software Engineer to join our engineering team. 
The ideal candidate has a strong background in Linux-based embedded systems, solid understanding of kernel-level components, and hands-on experience working with modern SoCs and board bring-up. 

You will work across the full embedded software stack, including kernel configuration, device trees, driver-level development, and system integration on platforms such as AMD ZynQ MPSoCs, NVIDIA Tegra, or similar architectures. 
This role requires close collaboration with hardware, firmware, and platform teams to ensure stable, performant, and maintainable system behavior. 

Technical Requirements 

• Strong knowledge of embedded Linux-based systems. 
• Experience working with Yocto Linux (custom builds, layers, recipes). 
• Strong hands-on experience with Linux kernel configuration (device trees, kernel config, patches). 
• Good familiarity with Linux kernel device drivers, especially ALSA audio. 
• Experience with PCIe bus programming. 
• Knowledge of AMD ZynQ MPSoCs, Petalinux, and NVIDIA Tegra SoCs is a significant plus. 
• Knowledge or experience with embedded Android is a strong plus. 

Responsibilities 

• Develop, configure, and maintain embedded Linux-based systems. 
• Configure and modify Linux kernel components, including device trees and subsystem configurations. 
• Work with kernel drivers, especially ALSA, ensuring compatibility and performance across hardware platforms. 
• Implement and troubleshoot PCIe communication between system components. 
• Support board bring-up and system integration on platforms such as ZynQ MPSoCs and NVIDIA Tegra. 
• Collaborate with hardware, firmware, and Android teams to ensure seamless platform behavior. 
• Debug system-level issues related to kernel, bootloaders, or hardware interfaces. 

We’re looking for an experienced specialist who can connect Shopify with Framer using Frameship, fix the current integration issues, and ensure the full shopping flow works properly.

This project requires someone who has done this setup before and can move quickly.

Scope of Work

Shopify Setup

• Review basic Shopify configuration (products, collections, shipping/taxes for launch)
• Ensure the store is ready for integration with an external website
• Check storefront settings affecting product pages and checkout

Framer ↔ Shopify Integration

• Connect Shopify to Framer using Frameship
• Fix current integration errors
• Ensure correct syncing of:
  • Products
  • Variants
  • Pricing
  • Inventory
  • Images
• Implement working product pages in Framer with:
  • Add-to-cart
  • Checkout flow
• Verify checkout correctly redirects to Shopify (or embedded flow if supported)

Sales Channels

• Connect Meta (Facebook / Instagram)
• Connect TikTok Shop
• Ensure basic tracking (pixels/events) works

Testing

• Test product listing, product page, cart and checkout
• Ensure everything works on desktop and mobile

Deliverables

• Fully working Shopify ⇄ Framer integration via Frameship
• Functional shopping flow on the Framer website
• Meta and TikTok sales channels connected

• Short handover with a quick explanation of what was configured

   

Requirements

• Proven experience with Shopify + Framer integrations (share examples).
• Hands-on experience with Frameship.
• Strong Shopify knowledge (Storefront API, tokens, sales channels).
• Ability to troubleshoot API / sync issues quickly.
   

GR8 Tech builds B2B iGaming platforms for operators who play to lead.
 

We deliver full-cycle, high-impact tech designed to scale — from seamless integrations and expert consulting to long-term operational support. Our platform powers millions of active players and drives real business growth. Call it what it is: the iGaming Platform for Champions.

With 1000+ GR8 people across locations and time zones, we don’t just ship technology — we help operators build success stories across brands, markets, and geos.
 

Our ambition drives us. Our people make it real.

If you’re a challenger in spirit and a champion in action — join us.
 

Why this role exists:
 

This role exists to keep our internal IT environment stable, secure, and friction-free so teams can focus on building products instead of dealing with technical disruptions.
You’ll help us maintain a reliable workplace infrastructure by ensuring that devices, networks, meeting rooms, and internal services run smoothly for everyone across the office.
 

What you’ll work on:
 

You’ll support the day-to-day operation of the company’s workplace infrastructure in the Kyiv office. This includes endpoint devices, local networks, meeting room systems, and internal IT services used by employees.

The role combines hands-on technical support with ownership of workplace systems and asset management, ensuring everything from laptops to conference room technology works reliably.
Complexity comes from supporting a fast-moving environment with multiple internal tools, integrations, and a growing number of users.
 

What you’ll drive:
 

Workplace infrastructure & reliability

• Maintain and support office infrastructure including printers, Wi-Fi networks, meeting room equipment, and endpoint devices.
• Monitor LAN connectivity and troubleshoot network issues to ensure stable office operations.
• Maintain meeting room systems (TVs, AppleTV, HDMI, AirTame, Zoom Room, Jabra devices, projectors) and ensure they remain fully functional.
• Manage and update cable setups and hardware installations across office workspaces.
   

Device lifecycle & user support

• Prepare and configure laptops and peripherals for new employees, internal transfers, and replacements.
• Troubleshoot hardware and software issues for Windows and macOS environments.
• Provide technical support to employees and resolve issues efficiently to minimize downtime.
• Process offboarding activities including device wiping and access removal to ensure data security.
   

IT systems & infrastructure support

• Manage Active Directory users, groups, and policies.
• Support OS deployment processes and system updates using tools such as MDT and WDS.
• Configure and troubleshoot VPN access and internal connectivity issues.
• Support security tools including antivirus deployment and endpoint protection policies.
   

Asset management & operations

• Maintain accurate inventory records for all IT equipment including stock, deployed devices, and incoming hardware.
• Coordinate delivery and transfer of IT equipment between users, service centers, and offices.
• Keep server rooms, service desk areas, and hardware storage organized and documented.
• Maintain up-to-date documentation for printers, meeting rooms, and network infrastructure.
   

What makes you a GR8 fit:
 

• 2+ years of experience in Service Desk, IT Support, or similar roles.
• Strong troubleshooting skills in Windows (Windows 10 / Windows Server) and macOS environments.
• Hands-on experience with Active Directory (user/group management, policies, OU structure).
• Understanding of networking fundamentals (OSI model, TCP/IP, DHCP, DNS).
• Experience troubleshooting connectivity and remote access (VPN, RDP, SSH).
• Familiarity with OS deployment tools and patch management systems.
• Experience working with IT ticketing systems (JIRA or similar ITSM tools).
• Solid communication skills and ability to support users in a fast-paced environment.
• Experience managing print servers and implementing self-service printing solutions.
• Familiarity with endpoint security tools such as CrowdStrike.
• Experience with Google Workspace tools (Gmail, Drive, Calendar).
• Understanding of ITIL / ITSM practices.
• Experience supporting meeting room technologies and AV equipment.
• Intermediate+ English.
   

Why you’ll love working here: 
 

Benefits Cafeteria — annual budget you allocate to:

Sports • Medical • Mental health • Home office • Languages.

Work-life & support

• Paid maternity/paternity leave + monthly childcare allowance.
• 20+ vacation days, unlimited sick leave, emergency time off.
• Remote-first + tech support + coworking compensation.
• Team events (online/offline/offsite).
• Learning culture with internal courses + growth programs.
   

Our culture & core values:
 

GR8 Tech culture is how we win — through trust, ownership, and a growth mindset. We move fast, stay curious, and keep it real, with open feedback, room to experiment, and a team that’s got your back.

FUELLED BY TRUST: we’re open, honest, and have each other’s backs.

OWN YOUR GAME: we take initiative and own what we do.

ACCELER8: we move fast, focus smart, and keep it simple.

CHALLENGE ACCEPTED: we grow through challenges and stay curious.

BULLETPROOF: we’re resilient, ready, and always have a plan.

We are urgently looking for a strong Shopify expert to help integrate an existing Shopify store with a Framer website using Frameship. The ideal candidate will be able to diagnose and resolve Shopify API sync issues (including 402 errors), fix current integration errors, and ensure reliable syncing of products, variants, pricing, inventory, images, and collections.

Responsibilities:

• Integrate Shopify with a Framer website via Frameship.
• Troubleshoot and resolve Shopify API sync issues and errors.
• Ensure accurate and reliable syncing of all store data (products, variants, pricing, inventory, images, collections).
• Implement scalable Framer components and a fully functional shopping flow: browse → product page → add to cart → Shopify checkout (redirect or embedded).
• Connect Meta (Facebook/Instagram) and TikTok sales channels with basic tracking (pixels/events).

• Perform desktop and mobile QA to ensure a smooth user experience.

   

Requirements:

• 5+ years strong experience with Shopify and Shopify API.
• 3+ years of proven experience integrating Shopify with third-party platforms, preferably Framer.
• Familiarity with Frameship or similar tools.
• Knowledge of Meta and TikTok sales channels and basic tracking setup.
• Strong problem-solving skills and attention to detail.
• Ability to ensure reliable, scalable, and maintainable integration solutions.

Evoplay is one of the leading B2B solutions for the online gaming industry, recognized for its innovative approach to game development and technological solutions. The key to this success is the teamwork of like-minded people who are passionate about a common goal and love games.

Position Overview:

As a Jira and Confluence Administrator, you will be responsible for the administration, configuration, and maintenance of our Jira and Confluence instances. You will play a critical role in ensuring the smooth operation and optimal utilization of these platforms to support our teams in project management, collaboration, and knowledge sharing.

Key Responsibilities:

1. Platform Administration:

• Administer Jira and Confluence instances, including user management, permissions configuration, and customization of workflows, issue types, and fields. Jira (server), сonfluence, Bitbucket, Crowd)

• Perform regular maintenance tasks such as upgrades, patches, and backups to ensure system reliability and performance.

2. Configuration and Customization:

• Configure Jira projects and Confluence spaces to meet the specific requirements of our teams and projects.

• Customize Jira workflows, screens, and dashboards to streamline processes and enhance productivity.

3. Integration and Automation:

• Integrate Jira and Confluence with other tools and systems used within the organization to facilitate seamless data flow and collaboration.

• Implement automation rules and workflows using Jira and Confluence plugins to optimize task management and documentation processes.

4. User Training and Support:

• Provide training and support to users on Jira and Confluence functionality, best practices, and troubleshooting techniques.

• Serve as the primary point of contact for user inquiries and technical issues related to Jira and Confluence usage.

5. Corporate IT Services:

• Administer other corporate IT services such as Gitlab, LDAP, GCP.

• Ensure the proper functioning and integration of these services with other business applications and systems.

Qualifications:

• Experience in a similar position for 2 years.

• Experience with Atlassian stack:

- Jira

- Confluence

- Bitbucket

- Crowd

• Understanding of the functioning of Linux systems.

We offer:

• L&D center with courses for employees and top managers;

• Rotation program;

• Medical іnsurance;

• Paid leave;

• Sick days;

• Self-learning library, access to paid courses;

• Stable payments;

• Evoplay discount program;

• Flexible work schedule / remote work;

• Group discussions and individual sessions with a psychologist.