Jobs Business Analyst

Ready to level up your career?

Playtech‘s Mobile and Web Platform Team is looking for a detail-oriented Business Analyst with excellent communication and problem-solving skills.

Your influential mission. You will...

• Translate high-level business solutions into technical specifications, ensuring clarity and alignment across teams.
• Analyze requirements and facilitate requirements‑related meetings.
• Create documentation for existing solutions and features.
• Support other activities of the development team across the full software development cycle, contributing to smooth delivery.
• Handle backlog management that keeps priorities transparent and actionable. 
• Work with technical documentation to maintain consistency and accuracy.
• Perform solution validation to confirm functionality meets business needs.
• Communication with licensees (clients) to identify and discuss requirements in a structured, collaborative way.
• Support licensees regarding functionality, helping them maximize product value.
• Support the team in developing new features through clear communication and structured analysis.
• Creating documentation for new features and keeping documentation up to date to ensure knowledge continuity.

Components for success. You...

• Have 2–3 years of experience as a Business Analyst or in a similar role (Product Manager, Product Owner, System Analyst, Software Analyst etc.).
• Possess Upper‑Intermediate level of English(written/spoken).
• Have profound expertise in business and system analysis of complex software systems.
• Have experience working with multiple corporate stakeholders via remote communication channels.
• Understand web protocols, messaging protocols and web data formats: HTTP, TCP/IP, WS, SOAP, JSON, XML etc.
• Use API investigation tools (Postman, Swagger).
• Have practical experience with Browser DevTools.
• Are familiar with UX/UI mockup tools (Figma, Miro, Lucidchart).
• Have hands‑on experience preparing BPMN, UML Work with wireframes and diagrams (sequence and activity).
• Bring strong facilitation skills that help guide discussions and align diverse viewpoints.
• Bring strong analytical and system thinking skills that help you navigate complexity.
• Are detail‑oriented with good communication skills that foster productive collaboration.
• Show decision‑making and a strong sense of responsibility in fast‑moving environments.

• Can handle objections with professionalism and clarity.

   

You'll get extra points for...

• Previous experience in the iGaming domain.
• University degree in computer science, economics, engineering, linguistics, marketing, or a relevant field.

• Certifications or completed training.

   

Thrive in a culture that values...

• Initiative-taking and a confident approach at the workplace.
• Collaborative and supportive culture as well as stable long-term career opportunities.
• Global scope and inclusive working environment where you can engage with diverse teams and perspectives.
• Constant learning and development opportunities and professional growth programs.
• An active lifestyle and mental well-being, supported through sports classes, master classes, and monthly well-being activities.

MOBILE AND WEB PLATFORM TEAM
Mobile and Web Platform is a new product in the Playtech portfolio that is custom developed CMS. The platform offers a joint solution for mobile and web clients and is delivered as out of the box portal product or as part of a complex customer-tailored solution. This is truly an open platform and provides a flexible solution that maximizes player gaming experience whilst minimizing operational costs. Our development unit offers an agile environment, welcomes new ideas and technologies, as well as improvements of day-to-day processes and activities. This is a great opportunity for a professional who is looking for a challenge and experience working in dynamic international environment. If you are creative, an “out of the box thinker” and ambitious enough to make a difference on such a large scale International business, you are more than welcome to apply!

Playtech is an equal opportunities employer. Our mission is to welcome everyone and create inclusive teams. We celebrate differences and encourage everyone to join us and be themselves at work.

Hey! 👋

We’re looking for a skilled Business Analyst to join our dynamic team on an exciting Gambling project!

We are a young and ambitious outstaffing company that builds strong, dedicated teams for long-term collaboration with international clients. We value talent, responsibility, and a growth mindset.
 

🟢 Full Remote
🕘 Working hours: 9:00–18:00
 

What you'll be doing:

• Manage Product Backlog: Prioritize and organize tasks to align with key business objectives.
• Effective Communication: Act as a bridge between development teams and stakeholders, ensuring clarity in decisions and strategies.
• Handle Change Requests: Collect, prioritize, and add operational changes to the product backlog for future sprints.
• Define Acceptance Criteria: Set clear goals for features, validate them with stakeholders, and ensure they are met during QA.
• Conduct Gap Analysis: Identify areas for improvement by comparing current and target business states.
• Support Change Management: Assist in implementing change plans, provide training, and ensure smooth process transitions.
• Gather Requirements: Ensure all functional and non-functional requirements align with the Product Manager's expectations.
• Verify Requirements: Confirm that requirements meet stakeholder needs and are fit for purpose.
   

What we’re looking for:

• 2–3 years of experience as a BA or Product Manager in web development
• Solid understanding of product development architecture, Scrum, and Agile methodologies
• Knowledge of UX principles and product backlog management
• Bonus: Coding and design skills are a plus!
• English level: B2
   

What we offer:

✅ Fully remote work
🏝 18 vacation days per year
🎁 Birthday gifts
📚 Opportunities for learning and growth through challenging tasks
 

🚀 Ready to join us? Apply now!

Requirements

• Experience: 2+ years as a Business Analyst, preferably in the payments industry.

• Experience in integration and API specification analysis.

   

  Technical Skills: 

• Proficiency in requirement gathering (in the form of user stories, use cases, and other relevant formats), process mapping(UML, BPMN), and documentation(including requirements specifications, user manuals, and maintenance guides). 

• Familiarity with business analysis tools and methodologies, UML understanding.

   

  Communication: 

• Exceptional written and verbal communication skills, with the ability to liaise effectively with technical and non-technical stakeholders.

   

  Analytical Thinking: 

• Strong analytical and problem-solving skills, with a proven track record of delivering actionable insights and solutions.

Will be plus

• Experience with payment method integrations and understanding of the payment process.

Responsibilities

• Analysis of the gathered requirements and expectations and creation of requirements specifications (in the form of a user story).
  Supporting needs in requirements management during the whole project life cycle.
• Interaction with key stakeholders to gather and analyze business requirements, consulting them on opportunities and risks.
• Providing information and consulting about products’ features, relations and interactions to any stakeholder on demand.
• Monitoring and analysis of projects implementation, delivery and operation with feedback for improvements.
• API specification analysis.
• Review and approve the user stories in collaboration with project managers and key technical specialists.
• Presentation of the user stories to the team, their clarification of incomprehensible and controversial points, and their updating and changes as a result of discussion with the team.

• Ownership and detailed understanding of the features and functions of products and applications in the area of ​​responsibility. This knowledge usage to identify opportunities and threats for new requirements.

   

  Benefits

• An exciting and challenging job in a fast-growing business groups, the opportunity to be part of a multicultural team of top professionals in Development, Architecture, Management, Operations, Marketing, Legal, Finance and more
• Great working atmosphere with passionate experts and leaders, sharing a friendly culture and a success-driven mindset is guaranteed
• Beautiful offices in Warsaw, Limassol, Kyiv, Almaty, Yerevan work remotely or on-site with comfort and enjoy the opportunity to build a network of connections with professionals day by day
• Modern corporate equipment based on macOS or Windows and additional equipment are provided
• Paid vacations, sick leave, personal events days, days off
• ️Corporate health insurance program for your well-being
• Referral program enjoy cooperation with your colleagues and get the bonus
• Educational programs: regular internal training sessions, compensation for external education, attendance of specialized global conferences
• Rewards program for mentoring and coaching colleagues
• Free internal English courses
• Yoga classes to help you stay active and energized
• In-house Travel Service
• Multiple internal activities: online platform for employees with quests, gamification, presents and news, RedCore clubs for movie / book / pets lovers, special office days dedicated to holidays
• Corporate events, team buildings
   

We are hiring on behalf of our client, a fast-growing FinTech company operating VASP and crypto exchange platforms across Asia, Europe, and Canada.

This is a senior leadership opportunity for an experienced risk professional who understands real payments, global acquiring, fraud prevention, and payment optimization.

If you have experience with multi-PSP / multi-MID environments, chargeback management, and payment risk strategy, this role offers the opportunity to make a direct commercial impact within a global payments ecosystem.

What You’ll Be Doing

• Lead and enhance the company’s global Risk Management Framework
• Monitor and optimize payment flows, approval ratios, and cascading logic
• Manage fraud prevention systems, chargebacks, and dispute processes
• Ensure compliance with Visa & Mastercard monitoring programs
• Work closely with international PSPs, acquirers, and banking partners
• Analyze fraud trends and transactional risks using data-driven insights
• Develop dashboards, reporting structures, and risk analytics
• Lead and mentor a team of Risk & Chargeback Analysts
• Collaborate cross-functionally with Finance, Tech, BI, and Operations teams

What We’re Looking For

• 3+ years of experience in Risk, Fraud Prevention, Payments, or FinTech
• Strong understanding of multi-PSP / multi-MID infrastructures
• Experience with chargeback management and fraud monitoring tools (Ethoca, Verifi, etc.)
• Knowledge of Visa & Mastercard compliance programs
• Strong analytical skills with experience using Excel and Power BI
• Ability to work in a fast-paced, global environment

Why Join?

• Work within an international FinTech and Crypto payments environment
• Be directly involved in payment optimization and revenue growth
• Collaborate with global PSPs, banks, and acquiring partners
• Lead impactful risk initiatives across multiple jurisdictions
• Join a fast-moving, data-driven organization with strong growth potential

If you're passionate about payments, fraud prevention, and risk strategy, we’d love to hear from you.

POSITION DESCRIPTION: 

We are looking for a Business Analyst who will interact with stakeholders, development and quality assurance teams to elicit and analyze requirements, document them and create functional specifications. The candidate will contribute to every stage of the product lifecycle from research and discovery to iterative development and roll-out.
 

LOCATION: Ukraine (remote)
 

MINIMUM EXPERIENCE: 

6+ years of commercial experience in Business Analysis.
 

REQUIREMENTS: 

• Proven experience of working with external clients or handling outsourcing projects
• Solid expertise in the discovery stage of the project
• Experience and understanding of BA work on the pre-sale stage
• Basic understanding of product management/product ownership
• Understanding of business processes, optimization and automation
• Proven experience in gathering and eliciting requirements and successfully completing analytical assignments
• Knowledge of modelling notations: UML, BPMN, Data Flow
• Knowledge of API documentation and basic principles of relational databases such as MySQL
• Ability to influence stakeholders and closely collaborate with them to determine acceptable solutions
• Ability to translate business needs into software and operational requirements
• Readiness to work in dynamic environment with frequent project change
• Upper-Intermediate level of English
   

DUTIES: 

• Planning, conducting, facilitating discovery and pre-sale project workshops
• Elaborating business, functional and non-functional requirements
• Preparing and presenting discovery artifacts
• Gathering critical information from meetings with stakeholders
• Defining, translating, simplifying, and prioritizing requirements
• Creating business cases and user stories
• Creating conceptual prototypes and mock-ups
• Ensuring that designed solutions meet business needs and requirements
• Performing acceptance testing
• Creating detailed reports and giving presentations
   

NICE TO HAVE:

• Knowledge of artificial intelligence mechanics and how to work with prompts
• Experience with Power BI
• Experience in building JSON and XML documents and using them in functional specifications
• Exposure to engineering software (CAD/CAM, PDM/PLM, etc.)
   

COMPENSATION & BENEFITS:

• Competitive salary 
• Professional and friendly team 
• Flexible work schedule 
• Fully remote work mode
• Health insurance
• Paid vacation, sick leave, and other benefits 

Ajax Systems is an international technological company and Europe’s largest security system manufacturer. Video business part is rapidly growing. In 2025 we have launched totally new, revolutionary commercial fire alarm system for European market. And we are going to expand it rapidly to all our markets.Today, Ajax protects over 3.5 million users in 187 countries worldwide. The company employs 4,100 specialists. This is a great opportunity to join the team who continuously improving fire&safety, security, cctv industries.

Qualifications

• 3+ years of experience as a  Business/System Analyst in software companies
• Upper-intermediate or Advanced English, strong communication skills
• Strong analytical skills
• Experience in collection and elaboration of requirements
• Experience in creating business requirements, specifications, use cases, user stories, acceptance criteria in a clear and concise form
• Experience in writing technical documentation, creation of system diagrams, wireframes, and prototypes
• Basic knowledge of software architecture and microservices
• Advanced knowledge of IP protocol stack, REST API design, integration protocols and data formats
• Understanding of web and mobile application development processes
• Self-motivated, well-organized and have strong innovation and facilitation skills

Preferred Skills

• Good knowledge of Atlassian stack (Jira, Confluence) and Figma/Sketch/Balsamiq (or similar)
• Knowledge of multiple functional areas such as product management, engineering, UX/UI, customer support, marketing
• Pre-sale experience
• Experience in video related features/products will be a plus

Key Responsibilities

• Create and maintain clear and concise business requirements, specifications, use cases, user stories, and acceptance criteria
• Support the creation of technical documentation, system diagrams, wireframes, and prototypes
• Collaborate with cross-functional teams to ensure the accurate interpretation and implementation of business requirements
• Participate in the development and enhancement of Ajax Video
• Continuously improve processes and propose innovative solutions to business challenges
• Performing analysis of competitors
• Check that new requests don’t break anything in the existing product and compliant with the main product goals
• Aid in testing of a product

We offer

• Awesome team of like-minded people
• Clear and well-arranged task management system (JIRA)
• Freedom to choose an approach to your tasks
• Zero-bullshit culture

• Corporate MacBook and Ajax security system for your home

   

Ajax Systems is a big team of professionals and open-minded people who share ambitious goals.

Join in!

We are the creators of a new fintech era!
Our mission is to revolutionize the world by making blockchain technology accessible to everyone in everyday life. WhiteBIT is a global team of more than 1,500 professionals united by a shared vision of shaping the future.
We are building our own blockchain ecosystem to ensure maximum transparency and security for over 8 million users worldwide. Our cutting-edge solutions, rapid adaptation to market challenges, and technological excellence set us apart from traditional companies.
Our official partners include Juventus, FC Barcelona, Lifecell, FACEIT, and VISA.

Join us as a Business Analyst.

Requirements:

—3+ years of experience as a Business Analyst or System Analyst

—Strong experience writing functional specifications

—Ability to work with complex technical systems

—Experience working with development teams

—Strong analytical thinking and attention to detail

—Experience interacting directly with clients and clarifying requirements

—Ability to work independently and take ownership of tasks within the scope

—Comfort working with incomplete information and evolving requirements

—Experience in fintech/crypto/trading platforms

Responsibilities:

Requirements clarification

—Analyze incoming product requests from regional teams and stakeholders

—Conduct requirement clarification sessions

—Identify missing information and dependencies

Documentation

—Prepare functional specifications

—Describe user flows and business logic

—Write clear acceptance criteria for development

Technical coordination

—Align requirements with developers and technical leads

—Ensure that specifications are complete before implementation

Delivery support

—Support QA during testing

—Assist with acceptance testing and requirement validation

Process contribution

—Maintain structured tasks in Jira

—Ensure consistency and clarity in product documentation

Work conditions:

Achieve Big Goals With Us:
— We provide everything you need for success.
— Modern equipment.
— Сomfortable working conditions, and an inspiring environment to help you thrive.
Work-Life Balance Matters:
— 24 сalendar days break for rest.
— Additional days off for national holidays.
Driven by development:
— Access to exclusive crypto education courses.
— Opportunities for external training.
Global Collaboration:
— Work alongside professionals from around the world, exchange experiences, and contribute to unique projects.
Care Beyond Work:
— We provide time and support during life’s most important moments.

With us, you’ll dive into the world of unique blockchain technologies, reshape the crypto landscape, and become an innovator in your field. If you’re ready to take on challenges and join our dynamic team, apply now and start a new chapter in your career!
Let’s Build the Future Together!

As a Business Analyst, your core mission is to bridge business needs and technical solutions, ensuring software aligns with requirements.

What you will do:

• Collaborate with stakeholders to gather, analyze, validate, and document business requirements;
• Evaluate and mitigate risks associated with project requirements;
• Advocate for stakeholders' needs and priorities;
• Work closely with developers, QA team, and other BAs to ensure that software solutions meet quality standards and functional requirements.

Requirements:

• 4+ years of experience in Business Analysis;
• At least intermediate proficiency in both written and spoken English;
• Proficiency in eliciting and documenting business requirements;
• Ability to break down large and complex tasks into simple and easy ones, build the correct connections between them, and the ability to describe the algorithm for developers;
• Ability to model and prototype interfaces in Figma or others;
• Experience in integrating with third-party systems (API, files exchange);
• Experience using Jira, Trello, browser Developer tools, Figma, Postman, Slack, any raster graphic editor;
• Confident understanding of various file formats (CSV, JSON, XML);
• Basic knowledge of SQL;
• Ability to model processes and data on UML diagrams;
• High level of mastery of Google Workspace or Microsoft Office tools.
   

Soft skills

• Strong analytical mindset with exceptional attention to detail and problem-solving abilities;
• Self-reliance and autonomy in work;
• Effective interpersonal and cross-cultural communication;
• Results-oriented with a focus on achieving goals and delivering outcomes.

What would be a plus but not required:

• Experience in CRM/Fintech.

About Orgmeter

OrgMeter is deal-flow, tracking and reporting software to help take your merchant cash advance business to the next level

Company website:

orgmeter.com 

RISK inc: An International iGaming Company Pushing the Boundaries of Entertainment
 

Who We Are: An international iGaming company specializing in identifying and fostering the growth of high-potential entertainment markets. With 1000+ professionals in 20+ locations, we operate in 10 countries, serving over 300,000 customers.
 

Always Pushing the Boundaries? You Already Belong at RISK!

Our global-scale operations are based on strong internal expertise, analytics, and data research. We have expertise in iGaming operations (sports betting, online casino), digital and affiliate marketing, tech solutions, and data analytics.
 

We are looking for a Business Analyst (ERP) with a strong financial background, who will design and shape financial logic within our ERP systems, ensuring it is correctly translated into technical implementation.

This role combines business analysis, hands-on data work, and system design. You will work closely with real financial data, validate how system logic impacts results, and directly influence the accuracy of reporting and business decisions.
 

Job Description:

• Translate financial and business requirements into clear technical specifications for development teams, ensuring accurate implementation of accounting logic;
• Design and optimize ERP processes, including accounting workflows, reporting structures, and cost allocation models;
• Write and run complex SQL queries to validate data, analyze relationships, and support decision-making;
• Ensure data integrity and accuracy of financial outputs across ERP systems and reporting layers;
• Validate the impact of scripts, automations, and system changes on financial results and accounting entries;
• Collaborate with finance, product, and engineering teams to align business logic with technical implementation;
• Model and document business processes and system logic;
• Quickly adapt solutions to changes in business processes and requirements.
   

Qualifications:

• Strong knowledge of financial accounting principles;
• Experience with ERP or large-scale CRM system architecture;
• Experience with scripting (e.g., Python, SQL or advanced Excel/macros);
• Strong experience in process modeling and business analysis;
• Analytical mindset with high attention to detail;
• Ability to explain complex concepts to both technical and non-technical stakeholders;
• Strong communication skills and systems thinking;
• Ability to work in a fast-changing environment;
• Proficiency in Ukrainian or Russian (written and spoken) for internal communication.
   

Our Benefit Cafeteria is Packed with Goodies:

• Children Allowance
• Mental Health Support
• Sport Activities
• Language Courses
• Automotive Services
• Veterinary Services
• Home Office Setup Assistance
• Dental Services
• Books and Stationery
• Training Compensation
• And yes, even Massage!
   

Ready to Take the Leap?

Join a team where every day is an opportunity to take a RISK and come out on top.
 

At RISK, we believe that our people are the driving force behind our success. Together, we can achieve great things and push the boundaries of what's possible in the iGaming industry.

About the project

Anttix is a software development company focused on technology solutions for CFD brokers and financial services. We’re building our own CRM platform using Power Apps (model-driven) and Dataverse as the core data layer, integrating it tightly with trading, KYC, payments, and marketing systems.

We work in small, senior teams that ship fast, don’t tolerate unnecessary bureaucracy, and care about building systems that actually get used in production.

The platform is delivered by a remote engineering team that owns the full stack behind the broker: the CRM, the trading integration, the payment orchestration, the mobile and web clients, and the back-office tooling used by Compliance, Sales, and Customer Service. The CRM is the system of record for everything customer-related — identity, KYC state, deposits and withdrawals, bonuses, MT5 account assignment — and is where most new business logic lands first. Tech-wise it is a PowerApps / Dataverse solution backed by Power Automate flows and a set of Java microservices; we'll go into the details in the interview.

We’re looking for a experienced business analyst who can translate business requirements into development tasks.

You will work directly with the CTO, Project Manager, two backend developers, a PowerApps/Dataverse developer, a frontend developer, two QA engineers, and DevOps, plus regular contact with Backoffice, Compliance, Payments, and Sales stakeholders on the business side.

Role summary

We are looking for a Business Analyst to own the requirements, data, and acceptance layer of the VCG CRM platform. You will translate regulatory, commercial, and operational needs into Dataverse entity models, Power Automate flow specifications, gRPC API contracts, and UAT scenarios — then verify that what we deliver matches what the business asked for.

This is a hands-on BA role on a real, complex financial product. You will read Power Automate flow JSON, query Dataverse, sit in MT5 trading sessions, and write acceptance criteria that actually catch bugs. You will not be producing slide decks.

What you'll do

Requirements & discovery

• Capture and document behaviour across the CRM (user lifecycle, deposit/withdrawal routing, KYC transitions, bonus logic, MT5 group assignment) from production flows, Confluence docs, and direct observation of the live system.
• Interview Backoffice, Compliance, Payments, and Sales stakeholders; convert their needs into documented requirements tied to specific Jira epics.
• Decompose epics into user stories with clear acceptance criteria that developers can implement without follow-up questions.

Data & process modelling

• Own the logical data model for custom Dataverse entities: contacts, trading accounts, transactions, bonuses, consents, state-machine audit.
• Document field semantics, alternate keys, and cross-system mismatches (e.g., "Id" vs "Guid", timezone offsets between MT5 UTC+2 and Dataverse UTC) that trip up integrations.
• Model business processes (user state machine Demo → Limited → KYC → Full, deposit routing per provider, MT5 group assignment per country/affiliate, account closure reasons) as flowcharts and state diagrams — Mermaid preferred, Lucidchart acceptable.

Flow & rules specification

• Specify Power Automate flows and Dataverse business rules: triggers, conditions, branches, error paths, compensating actions.
• Review existing flows in production, decide which need rework as requirements change, and shepherd the changes through delivery.
• Define event contracts published to Azure Service Bus (event name, payload schema, ordering guarantees, idempotency keys).

Test & acceptance

• Run data validation when onboarding new data sources or migrating between environments, using SQL / Fetch XML / Snowflake queries you author yourself.
• Own UAT sign-off: coordinate with QA, Backoffice, and Compliance; track defects in Jira; make the call on go/no-go criteria for each release.

Documentation & communication

• Maintain project documentation in Confluence, mirrored to the git repo.
• Keep the Jira backlog current: groom it, link specs to tickets, attach acceptance criteria to every story before it enters a sprint.
• Write clear, terse documentation. No filler. Diagrams where they help, tables where they help, prose only when nothing else does.

Required experience

• 3+ years as a Business Analyst on software products, at least one of them on a data-heavy or regulated domain (fintech, trading, payments, iGaming, insurance, healthcare).
• Translating business requirements into technical specifications is the core of this role. You can sit with a Compliance officer, a Payments lead, or a Sales manager, understand what they actually need (vs. what they first ask for), and turn it into something a developer can build without coming back for clarification.
• Strong process and data thinking: you naturally reach for state diagrams, flowcharts, and entity relationships when describing a problem, and you can spot inconsistencies in a process before code is written.
• Comfortable working with structured data and basic SQL — enough to validate that the system does what the spec says, without waiting for an engineer.
• General technical literacy: you can read an API contract, follow a workflow definition, and discuss trade-offs with engineers — you don't need to write the code, but you understand the shape of what's being built.
• Practical grasp of state machines, workflow logic, and master data concepts.
• Written English strong enough to produce specifications that developers implement without coming back for clarification.
• You do not need to be a developer. The team includes a dedicated PowerApps/Dataverse developer, backend and frontend engineers, QA, and DevOps — the BA's job is to make sure they're building the right thing, not to build it.

Nice to have

• Experience with retail CFD / FX / trading platforms; familiarity with MetaTrader 5 concepts (groups, deals, positions, margin, leverage, demo vs live accounts).
• Experience with payment orchestration (Praxis, TotalProcessing, regional LatAm/MEA PSPs, card vs APM routing).
• Experience with KYC/AML vendors (SumSub, Onfido, Veriff) and the associated compliance workflows.
• Experience with messaging / campaign tools (Braze, SendGrid, Mixpanel) for transactional notifications and lifecycle campaigns.
• Experience operating a live production financial system — releases, incidents, hotfixes with real customer funds at stake.
• Exposure to AI-assisted development (Claude, Copilot, Cursor) — this project uses AI aggressively for code generation, test generation, and data validation. You will use the same tools to accelerate specification and analysis.

How we work

• Remote-first, distributed team across Europe. Core overlap hours roughly 10:00–18:00 EET.
• Tooling: Jira, Confluence, Git (GitHub + Bitbucket), PowerApps, Dataverse, AWS, Azure, Snowflake, Grafana, CloudWatch.
• Documentation in git: specs and plans are markdown files committed alongside the code, reviewed via pull requests like anything else.
• English is the working language for written artefacts; spoken language is flexible within the team but all specs, tickets, and review comments are in English.
• Ownership: you own your deliverables end-to-end — from stakeholder interview through UAT sign-off. We do not hand work off between "requirements" and "analysis" and "testing" — those are the same job.

Engagement

• Full-time contract, long-term. The CRM is the backbone of the business and the BA role is a permanent seat on the team — new features, new payment providers, new regulatory requirements, new markets are continuously in flight.

The representative office of an Estonian software company, which has been developing innovative solutions for transport management based on web and mobile platforms for almost 15 years, is looking for a Business Analyst.

REQUIREMENTS:

- 1,5+ years of professional experience in business analysis;

- Experience in documenting requirements using use-case methodology;

- Technical understanding of system design (software architecture, databases, API);

- Higher education;

- Technical English (higher proficiency is a plus).

COMPANY OFFERS:

- Official employment or as a private entrepreneur, all taxes are paid;

- Hybrid work format (2-3 Kyiv office visits per week) with short business trips to Western Ukraine once per quarter;

- Office located near Teremky metro station;

- 24 paid vacation days per year;

- Paid sick leave;

- Paid courses / trainings;

- Quarterly financial bonuses;

- Salary indexation twice a year.

As a Business Analyst, your core mission is to bridge business needs and technical solutions, ensuring software aligns with requirements.

What you will do:

• Collaborate with stakeholders to gather, analyze, validate, and document business requirements;
• Evaluate and mitigate risks associated with project requirements;
• Advocate for stakeholders' needs and priorities;
• Work closely with developers, QA team, and other BAs to ensure that software solutions meet quality standards and functional requirements.

Requirements:

• 4+ years of experience in Business Analysis;
• At least intermediate proficiency in both written and spoken English;
• Proficiency in eliciting and documenting business requirements;
• Ability to break down large and complex tasks into simple and easy ones, build the correct connections between them, and the ability to describe the algorithm for developers;
• Ability to model and prototype interfaces in Figma or others;
• Experience in integrating with third-party systems (API, files exchange);
• Experience using Jira, Trello, browser Developer tools, Figma, Postman, Slack, any raster graphic editor;
• Confident understanding of various file formats (CSV, JSON, XML);
• Basic knowledge of SQL;
• Ability to model processes and data on UML diagrams;
• High level of mastery of Google Workspace or Microsoft Office tools.
   

Soft skills

• Strong analytical mindset with exceptional attention to detail and problem-solving abilities;
• Self-reliance and autonomy in work;
• Effective interpersonal and cross-cultural communication;
• Results-oriented with a focus on achieving goals and delivering outcomes.

What would be a plus but not required:

• Experience in CRM/Fintech.
   

About Orgmeter

OrgMeter is deal-flow, tracking and reporting software to help take your merchant cash advance business to the next level

From Ukraine to Europe: Nova Post Europe already operates in 16 countries and continues to grow every day.

Our team is united by the desire to move forward, achieve results, and open up new opportunities together.

We are looking for people who want to create more — a large-scale European project born in Ukraine.

We are currently looking for an AI Evangelist (Head of Business Process Automation).

You are our candidate if:

• You have extensive experience in optimizing business processes, achieving measurable results in time savings and manual workload reduction;
• You possess successful cases in your portfolio that demonstrate a proven business impact, specifically in reducing manual operations and optimizing headcount (FTE avoidance);
• You have the skills and knowledge to independently create functional solutions using AI, No-Code, or Low-Code tools without relying on large development teams;
• You are proficient in managing large datasets, APIs, and building automated reporting systems via BI dashboards;
• You have a deep understanding of systemic business processes and can effectively translate business requirements into technical implementations;
• You are a visionary leader with experience managing teams of 10+ people, capable of driving innovation and navigating change;
• You have a professional command of English (B2+ level), enabling you to work fluently with international AI tools and documentation.

What you will be doing:

• Implement AI and No-Code tools to transform back-office operations into a high-efficiency system;
• Analyze and audit business processes to identify bottlenecks and develop strategic automation plans;
• Automate the collection, preparation, and visualization of all management and operational reporting;
• Drive AI literacy across the organization by training teams and mentoring management in "AI-Copilot Prompting";
• Scale the business efficiently by deploying AI agents that handle increased workloads without a proportional increase in staff;
• Execute a roadmap to reduce routine task duration by 5x and cut manual work by 30–50% within the first 6 months;
• Partner with various departments to ensure seamless integration of AI solutions from requirements gathering to final launch.

We offer:

• Everything is official — we provide social guarantees: paid sick leave, vacations, and business trips.
• We provide medical and life insurance for our employees.
• We provide equipment for comfortable and efficient work.
• Work where you feel comfortable — hybrid or fully remote.
• We care about your mental health — you can consult a corporate psychologist.
• With us, you can develop your skills, participate in new projects, and grow within the company. Our team is united by professionalism, trust, and a common goal.

It all starts with the first step. Send your resume today — it’s time to make a difference together.

Primary focus: Discovery, consulting, pre-sales, delivery, governance.

Core domain: Automation, AI, BPMN, process improvement.

Main stakeholder group: Clients and delivery teams.

About UAIN Solutions

UAIN Solutions is an AI & automation services company focused on turning strategy into operational results quickly and reliably. We help organizations identify, prioritize, and execute high-value automation opportunities end-to-end, with a strong emphasis on measurable ROI, data-driven decision-making, and practical delivery roadmaps.

The team works across process discovery, business process automation, AI integration, and transformation delivery for clients in the UK, Benelux, and Nordic markets. This role is designed for someone who can combine analytical rigor, client-facing maturity, and strong coordination skills to move projects from opportunity assessment to successful delivery.

Role mission

As Business Analyst, you will shape automation and AI engagements from the earliest client conversations through delivery governance. You will lead discovery, structure requirements, support pre-sales, coordinate with delivery teams, and ensure that client objectives are translated into feasible, high-impact solutions.

What you will own

• Discovery workshops and process analysis.
• Business requirements and BPMN documentation.
• Pre-sales support and solution shaping.
• Client governance and delivery coordination.
• Testing support, UAT follow-up, and risk visibility.

What success looks like

• Clear problem statements and automation opportunities.
• Strong alignment between stakeholders and delivery team.
• Well-scoped projects with realistic priorities.
• Effective client communication and structured governance.
• Fast decisions and smooth project execution.

Key responsibilities

• Lead discovery sessions, map as-is and to-be processes, and identify automation & AI opportunities with clear business value.
• Gather, challenge, and document requirements from business and technical stakeholders.
• Create BPMN diagrams, process documentation, use cases, and delivery-ready functional requirements.
• Participate in pre-sales by supporting workshops, qualification, estimations, and proposal inputs.
• Coordinate with developers, architects, QA, and project leads to keep scope, priorities, and business expectations aligned.
• Support project management activities for the delivery team, including planning inputs, governance routines, risk tracking, and stakeholder updates.
• Drive client engagement through structured communication, meeting facilitation, and status governance.
• Contribute to automation testing, validation, and user acceptance support to ensure the delivered solution matches business intent.
• Continuously look for process optimization opportunities and recommend scalable next steps.

Candidate profile

Must-have requirements

• Professional English, with confidence in client-facing discussions and written communication.
• Experience in Business Analyst, Project Coordinator, or Project Manager roles within automation, digital transformation, or AI-related initiatives.
• Practical experience in client consultation, workshop facilitation, and stakeholder management.
• Excellent communication skills, business maturity, and strong soft skills.
• High level of proactivity, responsibility, and ownership.
• Ability to learn quickly, adapt fast, and work effectively in a dynamic environment.

Preferred background

• Hands-on experience with BPMN, process discovery, and business process optimization.
• Understanding of RPA, intelligent automation, AI agents, LLM-enabled workflows, or low-code/no-code solutions.
• Exposure to automation testing, validation, and delivery coordination.
• Familiarity with operational excellence practices, Lean Six Sigma, or structured continuous improvement methods.
• Ability to support both analysis and light project-management responsibilities in parallel.

Tools and technologies

• RPA: UiPath, Power Automate, Automation Anywhere, Blue Prism, Workfusion, RPA
• Workflow & BPM: Camunda, BPMN, business process automation, operational excellence
• AI & integration: AI agents, OpenAI, Azure, Anthropic, Microsoft ecosystem, n8n, Make, Zapier
• Delivery mindset: Low-code, no-code, automation testing, Lean Six Sigma, client governance

What we offer

• Great clients across EMEA, including the UK, Benelux, and Nordics.
• Business trips and direct exposure to international stakeholders
• Interesting projects in automation and AI.
• Excellent team and collaborative environment.
• Laptop and tools to do your best work.
• Fast growth, rapid development, and learning from strong market experts.

Why this role matters

This is a high-visibility role for someone who wants to combine consulting, business analysis, and delivery coordination in one position. You will help clients understand where automation and AI create value, help the team scope the right solution, and ensure execution stays connected to the business outcome.

Role overview

We're looking for a detail-oriented, analytical Business Analyst to bridge the gap between business needs and technical delivery across our markets. You'll be responsible for translating business requirements into clear specifications, ensuring solutions are delivered to a high standard, and driving quality across the full product lifecycle — from discovery through to release. You'll also be comfortable getting hands-on with data and APIs, using SQL and tools like Postman to independently validate integrations and data flows without always relying on engineering.

Key Responsibilities

• Elicit, document, and validate business and functional requirements from stakeholders across multiple markets
• Produce clear and structured artifacts: BRDs, user stories, process flows, use cases, and acceptance criteria
• Use SQL to query databases independently — validating data integrity, investigating anomalies, and supporting analysis during requirements and testing phases
• Review and work with external API specifications (REST, JSON, XML) — understanding integration requirements and translating them into clear documentation
• Design and execute API test cases, validating request/response behavior, error handling, and data consistency against specifications
• Develop, test, and deploy business processes — owning quality from definition through to sign-off
• Design and execute test plans, test cases, and regression testing to ensure solutions meet business requirements
• Perform data-level testing using SQL to verify backend logic, transformations, and data flows
• Identify, log, and track defects through to resolution in collaboration with development teams
• Perform UAT coordination and work closely with end users to validate delivered functionality
• Map and analyze existing business processes, identifying gaps, inefficiencies, and improvement opportunities
• Monitor competitor offerings and market trends to support product differentiation decisions
• Manage vendor relationships and support business process setup and ongoing operations

Requirements

• 3+ years of experience as a Business Analyst, ideally in fintech or financial services
• Strong requirements gathering and documentation skills — you can turn a vague business need into a precise specification
• Hands-on QA experience: writing test cases, executing test plans, and managing defect lifecycles
• Solid SQL skills — able to write queries independently to explore data, validate results, and investigate issues without engineering support
• Experience working with external API specifications and documentation (REST/JSON/XML) — able to read, interpret, and test against API contracts
• Practical experience testing APIs using tools such as Postman or similar
• Experience with UAT coordination and working directly with business stakeholders during testing phases
• Solid understanding of Agile and lean methodologies — you're comfortable in sprint-based environments
• Ability to model and analyze business processes (swimlane diagrams, BPMN, UML or similar)
• Strong analytical mindset — you use data and evidence to challenge assumptions and validate solutions
• Excellent written and verbal communication skills in English; able to produce clear documentation and present to all levels
• Understanding of consumer lending or fintech products and the Asian market is a strong advantage

Nice to Have

• Proficiency in Jira, Confluence, Excel, or UML tools
• BA or QA certification (e.g., CBAP, ISTQB, CSPO, or equivalent)

We Offer

• Western-style work culture with transparency, ownership, and open communication
• Direct exposure to senior management, high-impact work
• Strong and professional work environment, regular feedback, and one-on-one sessions
• Opportunity to rapidly grow in a fast-scaling cutting edge fintech company
• Highly Competitive USD-denominated compensation package
• 34 days of annual leave (24 standard vacation days + 10 additional days to cover public holidays)