Jobs Business Analyst

Key Responsibilities:

• Analyse and formalise requests from business and stakeholders; conduct sessions to clarify problems, goals, and context;
• Identify and decompose problems; apply techniques for information gathering and structuring (interviews, document analysis, observation, data analysis);
• Prepare and refine business and functional requirements;
• Create User Stories and Acceptance Criteria for tasks in Jira/YouTrack;
• Support the Product Owner in analysing, clarifying, and preparing requirements, as well as in managing priorities and task planning;
• Prepare and maintain up-to-date documentation in Confluence;Work with context — understand dependencies between tasks, systems, and teams;
• Participate in roadmap preparation and ensure consistency of product development plans;
• Verify the requirement implementation accuracy together with QA;
• Participate in daily stand-ups, planning sessions, and retrospectives;
• Use basic prototyping tools (e.g., Marvel, Figma, Miro) to clarify user flows and logic;
• Review final designs required for task definition;
• Collaborate with the development team to clarify implementation details;Keep the backlog and task statuses up to date.

Core Skills:

• Strong communication skills and the ability to solve problems diplomatically and build constructive team relationships;
• Understanding of SDLC, Agile, and Waterfall principles;
• Ability to formulate clear, testable requirements and Acceptance Criteria;
• Solid understanding of frontend technologies (HTML, CSS) and client-server interaction principles;
• Basic experience working with design systems and understanding how to use them to refine requirements;
• Proficiency with Jira, YouTrack, Confluence, or similar tools;
• Systemic thinking and the ability to see relationships between requirements and product goals;
• Attention to detail and strong analytical, structured thinking.
   

Additional Skills:

• Experience in fintech or trading systems will be a strong advantage (but not mandatory);
• 1–2 years of experience in IT projects (as a Business Analyst, Product Owner Assistant, or QA);
• Understanding of web platform and API principles;
• Ability to create simple diagrams (BPMN, Flowcharts, User Flows);
• Experience collaborating with QA teams.
   

Language Requirements:

• Intermediate English level for working with technical documentation and team communication.

We offer:

• An interesting project and non-trivial tasks that will allow us to show our professional attitude and creativity;
• Friendly team;
• Comfortable working schedule and working conditions;
• Opportunity to work remotely as well as in an office located in the city centre;
• Stable, competitive salary;
• Paid vacation and sick leaves;
• Opportunity for professional growth and career development;
• English, paid professional courses, coffee/fruits and other pluses :)

AI-First Senior Business Analyst

Ukraine, Kyiv · On-Site  Full-Time

Company: Orbox

Product: AI-native software digitalizing an existing offline business

Location: Ukraine, Kyiv - on-site, office in the city centre

Employment: Full-time, permanent

Seniority: Senior

Reports to: Head of Delivery & Product

Works with: Business owners & operations team, Engineering team, Design team, AI agents

Languages: Ukrainian - native / fluent; English - Upper-Intermediate+ (B2+)

The role

This is the role that defines what this new product is, why each part of it is worth building and how it is described to the machines that build it.

You will report directly to the Head of Delivery & Product and sit in one team with Orbox - same AI-first delivery machine, same tools, same standards. You will own product from the analysis side: discovery, process analysis, PRDs and agent-ready specifications.

This is a hands-on, 0 → 1 analytical role. You will dig into where the work happens. You will map as-is workflows, find where time, money leak and design the to-be processes where AI agents and software do the routine work and people make the decisions.

We operate in a fast-moving startup environment where speed and precision both matter. You must be opinionated about which analysis and documentation tasks AI does well today, which it does not and where in a traditional business AI creates real value versus where it is just noise.

What you will own & do

AI-First Way of Working

• Daily, deep, native use of AI tools for interview and field-note synthesis, process mapping, document analysis, PRD and spec drafting, competitor teardowns and data analysis.

• Treat AI tools the way an engineer treats their IDE: opinionated, tuned, integrated into every step of your workflow.

• Co-design the boundary between what you produce by hand and what is generated, transformed or validated by agents.

• Contribute to internal evals from the analysis side: define what “good” looks like for AI-generated artifacts and for the product's user-facing AI features.

Business Discovery & Process Analysis

• Own end-to-end discovery of the existing business: stakeholder and staff interviews, shadowing, field visits, document and data audits across departments.

• Map as-is workflows (BPMN or similar) and design to-be processes - roles, handoffs, documents, approvals, exceptions and the data behind each step.

• Find and size the opportunities: manual work, errors, delays, fuel and cash losses, reporting pain - and where AI agents can take over routine work (document processing, reconciliation, dispatch, forecasting, anomaly detection).

• Understand the regulatory and accounting side of the business (excise, fiscalization, tax and fuel reporting, primary documents) well enough to turn it into requirements.

• Evidence over opinion: maintain a living research repository so every product decision traces back to a real workflow, a real number or a real user.

PRDs & Specs for the AI-First Delivery Machine

• Own the PRD & spec layer for the product: vision, scope, modules, user stories, acceptance criteria, edge cases, data contracts and state behaviour.

• Convert validated requirements into clear, structured, machine-readable specifications our orchestrator and coding agents can implement, test and evolve reliably.

• Define the domain model: products, tanks and depots, vehicles and routes, counterparties, contracts, prices, documents - the single source of truth for engineering, QA and evals.

• Keep specs in sync with reality: when the business or product changes, the spec changes first.

Delivery, Rollout & Adoption

• Shape the roadmap and scope with the Head of Delivery & Product and business owners - what we digitalize first and why.

• Plan integrations and migration from existing tools and legacy systems (Excel, accounting software, equipment and sensor data where relevant).

 Run UAT with real users in the business, define success metrics per capability and track what actually changed after release.

• Drive adoption: training materials, rollout plans and feedback loops with staff who have worked offline for years.

What we are looking for

Must have

• 4+ years of relevant experience as a business analyst, systems analyst or product analyst, with senior-level ownership of discovery and requirements.

• Digital transformation experience: you know how to take real offline or legacy business processes (operations, logistics, finance, supply chain) and turn them into working software together with an engineering team.

• 0 → 1 builder: comfortable being the first and only analyst on a new product (for the start), working directly with business owners, Heads and engineering.

• Strong process analysis craft: interviews, shadowing, BPMN / process modeling, as-is / to-be design, requirements that hold up in the real world.

• Excellent product documentation: PRDs, user stories, acceptance criteria, edge cases, data models - clear, testable, unambiguous, structured enough that engineers (and agents) do not have to guess.

• Daily, deep, native use of AI tools in your analysis workflow. You have a real, opinionated workflow built around them and can defend your choices.

• Comfortable with complex operational B2B domains: inventory, logistics, back-office, finance and accounting flows, role-based access, reporting.

• Data literacy: comfortable reading data (Excel, SQL or BI tools) to back decisions and quantify the problem.

• Strong communication in Ukrainian and English (B2+): you can interview a depot operator in the morning and write a spec for an international engineering team in the afternoon.

Strong advantage (Nice to have)

• Knowledge of Ukrainian regulatory and accounting specifics: excise, fiscalization, tax reporting, primary documents; experience with BAS / 1C or ERP implementations.

• Experience defining specs or workflows for AI agents, RAG systems or document processing (OCR, extraction).

Why this role

• Genuine product ownership - you define the product from discovery to specs.

• A real business as your first customer - live operations, real users, real numbers.

• Clear growth trajectory: evolves into AI-First Product Manager and then Head of Product for this product line.

• Direct access to founders and Head of Delivery & Product.

• AI-first by default.

• Great office in the centre of Kyiv.

Akurateco is a payment orchestration and white-label payment gateway provider. The platform integrates 250+ payment providers globally and enables businesses to operate a fully brandable, PCI DSS-compliant gateway, managing multiple payment channels within a single ecosystem.
 
Join our team as a Middle Business Analyst and make a real impact! We are looking for a sharp, proactive professional who thrives at the intersection of business and technology.
 
Requirements:

• At least 2-3 years of hands-on experience in business analysis, particularly in the fintech, financial services, or payment processing industries.
• Proven expertise in analyzing business needs and translating them into clear, actionable requirements (user stories, acceptance criteria, risk assessments, and dependency mapping).
• Strong understanding of system analysis principles, including data flows, architecture components, and API interactions.
• Solid background in Agile methodologies (JIRA, Confluence), with experience in backlog refinement, sprint planning, and documentation.
• Postman Experience: Collection Creation, Add Requests, Organize Workflows, Add Scripts.
• Exceptional analytical, problem-solving, and communication skills, with a focus on stakeholder management.
• English Upper-Intermediate with excellent written and verbal communication skills. 

Nice to Have:

• Experience with APIs, system architecture, or databases is a bonus. 

Key Responsibilities:

• Capture, analyze, and validate business requirements by working closely with internal and external stakeholders.
• Lead discovery sessions, workshops, and requirement-gathering meetings to align technical solutions with business objectives.
• Analyze third-party API documentation and create integration specifications for back-end developers.
• Maintain clear and detailed documentation, including use cases, process flows, UML diagrams, and wireframes.
• Define and document structured functional and non-functional requirements, ensuring clear prioritization based on business needs, feasibility, and risk.
• Act as a bridge between business and technology, translating business needs into technical specifications.
• Collaborate with solution architects and developers to refine system requirements and ensure technical feasibility.
• Assist in functional testing and validation to ensure that requirements are met before deployment.

What we offer:

• Competitive compensation depending on experience and skills;
• Remote-first work environment with flexible working hours;
• 20 paid vacation days annually for rest and recharge;
• 10 days of sick leave, available as needed;
• Corporate English and Spanish classes.

RedCore is an international business group that creates technological solutions for digital markets. Our products and services cover fintech, marketing, e-commerce, customer service, communications, and regulatory technologies.

We are looking for a Senior Business Analyst!  

Requirements: 
- Exceptional core Business Analysis skills with a proven track record of eliciting, structuring, and writing clear, high-quality technical and functional requirements.
- Previous experience working in complicated, dynamic environments with a high level of uncertainty and complex cross-unit dependencies.
- Deep understanding of software development lifecycles (SDLC) and Agile methodologies.
- Proven experience drafting BRDs and decomposing them into backlog items — Epics, User Stories, and Acceptance Criteria.
- Solid knowledge of BPMN, UML, and system/block diagrams.
- Ability to communicate effectively with business stakeholders in terms of value and KPIs, and with tech teams on a technical level.
- Strong ability to break down complex business logic into actionable development tasks. 

Will be a plus: 
- Productive experience in the iGaming industry, specifically with casino games and slot mechanics.
- Knowledge of data analytics and familiarity with BI tools (Tableau, Power BI, Looker, etc.).
- Experience with API documentation.
- Familiarity with A/B testing and UX research principles.
- Knowledge of BABOK principles would be an advantage.

Responsibilities: 
- Drive the business analysis activities for launching a new domain, ensuring all product needs are accurately captured, structured, and documented.
- Act as the primary bridge and mediator between the Product team and the Technical team, translating product vision into detailed technical requirements.
- Translate business needs into actionable deliverables for development, including documentation, backlog items, epics, and user stories.
- Actively manage and groom the backlog, clarify complex logic for developers, and ensure the final technical delivery aligns with product expectations.
- Ensure business stakeholders have the required level of transparency on progress, priorities, and decisions throughout the product lifecycle.

Our benefits to you:

☘️An exciting and challenging job in a fast-growing business group, the opportunity to be part of a multicultural team of top professionals in Development, Architecture, Management, Operations, Marketing, Legal, Finance, and more

🤝🏻Great working atmosphere with passionate experts and leaders, sharing a friendly culture and a success-driven mindset is guaranteed

🧑🏻‍💻Modern corporate equipment based on macOS or Windows and additional equipment are provided

🏖Paid vacations, sick leave, personal events days, days off

💵Referral program — enjoy cooperation with your colleagues and get the bonus

📚Educational programs: regular internal training sessions, compensation for external education, attendance of specialized global conferences

🎯Rewards program for mentoring and coaching colleagues

✈️In-house Travel Service

🦄Multiple internal activities: online platform for employees with quests, gamification, presents and news, clubs for movie / book / pets lovers and more

🎳Other benefits could be added based on your location 
 

About the Role

As a Business Analyst / Solution Engineer, your core mission is to transform business needs into scalable and practical technical solutions.
This role goes beyond traditional business analysis. We are looking for someone who can deeply understand business problems, design implementation approaches, leverage AI tools in daily work, and effectively communicate technical solutions to developers. You will act as a bridge between business and engineering, not only documenting requirements but also proactively designing solutions, workflows, integrations, and system behavior.
 

What you will do

• Collaborate with stakeholders to gather, analyze, validate, and refine business needs;
• Transform business requests into clear technical solution approaches and implementation concepts;
• Design end-to-end workflows, integrations, automations, and product logic;
• Use AI tools (especially Claude Code and similar assistants) to accelerate analysis, solution design, prototyping, and documentation;
• Evaluate and mitigate risks associated with project requirements and technical implementation;
• Advocate for stakeholders' needs and priorities;
• Work closely with developers, QA team, and product stakeholders to ensure high-quality and scalable software solutions;
• Communicate effectively with engineers and be able to explain technical logic, flows, and expected behavior;
• Participate in solution discovery, system decomposition, and technical discussions;
• Analyze existing systems and propose improvements, optimizations, and automation opportunities.

Requirements

• 4+ years of experience in Business Analysis, Solution Engineering, or related roles;
• Strong technical mindset with the ability to think in systems, workflows, and implementation approaches;
• Ability to independently design solutions based on high-level business requests;
• Experience working closely with developers and understanding software architecture principles;
• Practical experience using AI tools in daily work, especially Claude Code and similar AI-assisted development tools;
• At least Upper-Intermediate proficiency in both written and spoken English;
• Proficiency in eliciting and documenting business requirements;
• Ability to break down large and complex tasks into simple and manageable components;
• Ability to describe implementation logic and algorithms for developers;
• Ability to model and prototype interfaces in Figma or similar tools;
• Experience integrating with third-party systems (APIs, file exchange, webhooks);
• Experience using Jira, Trello, browser Developer Tools, Figma, Postman, Slack, and graphic editors;
• Confident understanding of various file formats (CSV, JSON, XML);
• Basic knowledge of SQL;
• Ability to model processes and data using UML diagrams;
• High level of mastery of Google Workspace or Microsoft Office tools.
   

 Nice to have:

• Development background or hands-on coding experience;
• Understanding of system architecture and backend processes;
• Experience working in AI-first or automation-driven environments;
• Experience with low-code/no-code tools and AI-assisted workflows;
• Experience in CRM/Fintech.
   

Soft skills

• Strong analytical mindset with exceptional problem-solving abilities;
• Solution-oriented thinking with the ability to proactively propose approaches, not only identify problems;
• Self-reliance and autonomy in work;
• Effective interpersonal and cross-cultural communication;
• Ability to operate in fast-changing and ambiguous environments;
• Results-oriented with a focus on achieving goals and delivering outcomes.

About Us

We are one of New York City's leading glass and window contractors, specializing in residential, commercial, and landmark restoration projects. We are looking for a highly organized Procurement & Operations Coordinator to ensure materials are ordered accurately, projects stay on schedule, and our CRM remains up to date.

Position Summary

The Procurement & Operations Coordinator is responsible for managing material purchasing, coordinating with suppliers, supporting the estimating team, scheduling projects, and maintaining accurate procurement records within our CRM system. This role requires excellent organizational skills, attention to detail, and the ability to manage multiple projects simultaneously.

Key Responsibilities

Procurement & Vendor Management

• Source materials from approved suppliers.
• Request and compare supplier quotations.
• Negotiate pricing and delivery schedules whenever possible.
• Place purchase orders accurately and on time.
• Confirm all orders with suppliers.
• Monitor production status and shipping schedules.
• Follow up on delayed orders and resolve supplier issues.
• Maintain strong relationships with vendors and manufacturers.
• Track warranties, lead times, and supplier performance.

Order Management

• Review project requirements before ordering.
• Verify measurements, specifications, and quantities.
• Coordinate custom glass, hardware, windows, doors, and specialty material orders.
• Ensure all purchase orders match project specifications.
• Communicate any discrepancies immediately.

Estimating Support

• Obtain supplier pricing for quotes.
• Assist estimators with material costs.
• Maintain current supplier price lists.
• Help identify cost-saving alternatives.
• Track material cost changes.

Scheduling & Operations

• Coordinate material deliveries with project schedules.
• Schedule installations based on material availability.
• Coordinate with technicians, project managers, and office staff.
• Ensure jobs are ready before technician dispatch.
• Update project timelines when deliveries change.

CRM Management

• Maintain procurement records in the CRM.
• Update purchase order statuses.
• Upload supplier invoices and confirmations.
• Record delivery dates and tracking information.
• Keep project notes accurate and organized.
• Generate procurement reports when requested.

Inventory & Cost Control

• Monitor inventory levels.
• Recommend stock replenishment.
• Minimize waste and duplicate purchases.
• Assist with inventory audits.
• Track backordered materials.

Administrative Duties

• Maintain supplier database.
• Organize purchase documentation.
• Assist Accounting with supplier invoices.
• Ensure purchase records are complete.
• Support Operations with procurement-related tasks.

Qualifications

Required

• 2+ years of purchasing, procurement, operations, or project coordination experience.
• Excellent organizational skills.
• Strong attention to detail.
• Excellent written and verbal English communication.
• Ability to prioritize multiple projects simultaneously.
• Proficiency with CRM systems, Google Workspace, and Microsoft Office.
• Strong Excel/Google Sheets skills.
• Comfortable communicating with suppliers by phone and email.

Preferred

• Experience in the construction, glass, window, or building materials industry.
• Knowledge of purchase orders and vendor management.
• Experience reading estimates or construction drawings.
• Familiarity with ERP or procurement software.

Dynamica Labs invites a Business Analyst /Project Manager(CRM)  for the implementation of Microsoft Dynamics 365 CRM system to our clients. This position is for those currently working in client-facing roles such as QA, BA, PM, Technical Support Specialist or similar. We provide comprehensive training for transitioning into this role. 
 
 FUNCTIONAL RESPONSIBILITIES: 

• Participation in projects for the implementation of Microsoft Dynamics 365 CRM system. 
• Configuring the Microsoft Dynamics 365 CRM system to fit the client's business processes. 
• Interaction with the development department in terms of writing tasks for system customization, controlling deadlines and quality of execution. 
• Building strong relationships with clients to ensure excellent service levels. 
• Meeting deadlines and reporting on completed work.
   

    WHAT WE EXPECT FROM YOU: 

• 1+ year of experience in IT field
• Desire to continuously learn new things 
• Technically savvy 
• English language proficiency at the upper-intermediate level or higher (Communication with English-speaking clients)
• Higher education
  
      WOULD BE A PLUS: 
• Higher education in technical  fields 
• Experience working in an IT company 
• Experince working with CRM systems
• Experience as a PM/BA or relevant courses 

 BENEFITS:  

• A London based company, Microsoft Solutions Partner for Business Applications 
• UK and US based clients only 
• Opportunities for self-realization, professional and career growth 
• Skilled management and mature processes 
• Interesting and diverse projects 
• Friendly team 
• Transparent payment system 
• Remote work 
• Paid public holidays, annual leave, sick days 
• Guidance, mentoring and training for Dynamics Sales and Marketing, HubSpot, ClickDimensions, MS PowerApps 

• Project Description:

  We are looking for Analyst with Capital Markets experience to join the G10 Rates Risk Technology Team that is developing real time risk system. The application serves a wide variety of stakeholders such as Traders, Risk Managers and Financial Controllers and its mission is to provide accurate and timely valuations of trades and their sensitivity to market factors. The types of project undertaken by the team ranges from architecture decisions, regulatory driven, business process automation, intraday risk, to large scale risk and valuation impacting changes. This is a challenging and exciting opportunity to work within G10 Rates Risk Technology, cooperating with multiple trading desks, market risk managers and financial controllers to develop this strategically important platform.

• Responsibilities:

  - gathering business requirements from Traders and internal officers
  - creating JIRAs for developers
  - validating Risk discrepancies during UAT cycles

• Mandatory Skills Description:

  - Capital Markets experience. Understanding of Derivatives (preferably Rates)
  - 6+ years of experience in analysis
  - Understanding of Financial Markets
  - Strong communication skills, oral and written

• Nice-to-Have Skills Description:

  - Capital Market Risk
  - Java, Python, C# knowledge

• Languages:
  • English: B2 Upper Intermediate

We are seeking an experienced Senior Business Analyst to join a data management project within a leading pharmaceutical company.

The role will focus on Master Data Management (MDM), data modeling, and data governance, acting as a business counterpart to MDM and data platform teams. The Business Analyst will help translate business needs into clear data requirements, models, and processes, while supporting the development of downstream data structures and ontologies.

Responsibilities:

• Act as a senior business counterpart for MDM, data platform, and Foundry teams, owning the clarification and translation of business needs into actionable data requirements.
• Lead requirements discovery and analysis related to Master Data Management, including master data domains, attributes, relationships, business rules, hierarchies, and ownership.
• Work closely with business stakeholders and technical teams to define how master data should be structured, governed, and represented across downstream systems and data platforms.
• Support the definition and refinement of conceptual and logical data models, ensuring that business concepts and relationships are accurately represented.
• Facilitate discussions between business and technical stakeholders, proactively resolving ambiguities, inconsistencies, and gaps in data requirements.
• Contribute to the development and evolution of enterprise ontologies, including the definition of business entities, relationships, terminology, and semantic models.
• Support data governance activities, including data definitions, ownership, quality rules, standards, and consistency across systems.
• Analyze existing data structures and processes and recommend improvements to support scalable and consistent enterprise data management.
• Maintain clear documentation covering business requirements, data definitions, models, business rules, decisions, and dependencies.
• Validate proposed data models and delivered solutions with business stakeholders to ensure alignment with business processes and intended use.
• Collaborate closely with distributed stakeholders and teams, including colleagues based in the US.

Requirements:

• 5+ years of experience as a Business Analyst, Data Business Analyst, or similar role within complex enterprise environments, with significant exposure to data-related initiatives.
• Strong practical understanding of Master Data Management principles, including master data domains, golden records, hierarchies, relationships, matching, data ownership, governance, and lifecycle management.
• Experience translating complex business concepts into structured data requirements and data models.
• Good understanding of data modeling principles, including entities, attributes, relationships, reference data, and conceptual/logical data models.
• Experience working closely with MDM, data engineering, data architecture, or enterprise data platform teams.
• Ability to operate as an independent and senior business counterpart to technical teams rather than relying on engineering teams to drive requirements definition.
• Strong stakeholder management and facilitation skills, with the ability to work with both business and technical stakeholders and challenge assumptions when necessary.
• Experience with data governance, data quality, business glossaries, metadata, or data ownership frameworks.
• Familiarity with ontology or semantic data modeling concepts is highly desirable.
• Experience with Reltio or another MDM platform is a strong advantage, but specific Reltio expertise is not required.
• Experience with Palantir Foundry or similar enterprise data platforms is a plus.
• Pharmaceutical, healthcare, or life sciences domain experience is highly desirable.
• Basic understanding of SQL and data querying concepts is beneficial, but hands-on development or data engineering experience is not required.
• Strong analytical and problem-solving skills, with a high level of ownership and the ability to independently structure ambiguous business problems.
• Ability to work effectively in a distributed international environment.
• English: Upper-Intermediate or higher.
   

We offer*:

• Flexible working format - remote, office-based or flexible
• A competitive salary and good compensation package
• Personalized career growth
• Professional development tools (mentorship program, tech talks and trainings, centers of excellence, and more)
• Active tech communities with regular knowledge sharing
• Education reimbursement
• Memorable anniversary presents
• Corporate events and team buildings
• Other location-specific benefits

*not applicable for freelancers

• Project Description:

  We are developing a platform that supports client onboarding for a global financial institution. This platform manages onboarding requests as they progress from clients through sales, operations, and downstream processing functions. Its functionality is divided into business process management, business rules and workflow configuration, reporting and dashboards, and workload management—such as work prioritization, SLA management, and notifications.
  
  Technically, the solution incorporates a BPM engine, rules engine, reporting engine, and metadata configuration components. Most of these are accessible through user-facing web applications. The platform serves both external and internal users and is mission-critical as part of the client experience enhancement roadmap.

• Responsibilities:

  - Communicate directly with client-side BAs, POs, and end users
  - Elicit, elaborate, and document business and functional requirements
  - Develop UI mockups for features
  - Prepare test cases for features
  - Conduct early acceptance testing
  - Investigate data discrepancies
  - Facilitate and coordinate demos for end users

• Mandatory Skills Description:

  The role requires extensive expertise in system analysis and business analysis, demonstrated by over five years of relevant professional experience. The candidate should possess a strong analytical mindset and a thorough understanding of various methodologies for formulating requirements. Practical experience within the banking client onboarding domain is essential, coupled with the ability to analyze integration interfaces such as REST APIs and JSON formats.
  
  Hard skills:
  - Proven background in system and business analysis with practical knowledge of requirement formulation techniques
  - Domain-specific experience in banking client onboarding processes
  - Proficiency in analyzing technical integration interfaces (e.g., REST API, JSON)
  - Advanced Excel skills for data analysis and reporting
  - Fluency in English (C1 level), both spoken and written
  
  Soft skills:
  - Excellent communication abilities to effectively convey complex information
  - Self-driven and capable of working independently without supervision

• Nice-to-Have Skills Description:

  - Familiarity with agile software development methodologies, enabling effective collaboration in iterative project environments.
  - Proficient in SQL, allowing for efficient data querying and manipulation.

• Languages:
  • English: C1 Advanced

Dataforest is looking for a Business analyst to join our team. If you're looking for a challenging project and a friendly, supportive team, you've come to the right place to send your resume.

You'll be a great fit if you have:
- 2+ years of experience in system, functional, or business analysis;
- English you can think in. You run the client call, you do not take notes on it;
- AI is already part of your working day, not something on your list to try;
- Practical experience with key business analysis techniques and requirement management tools;
- Understanding of SDLC and agile development processes;
- You would rather draw it than describe it: a wireframe, a flow, a schema, on the screen while everyone is still talking;
- Proficiency in identifying and translating business needs into clearly defined requirements;
- Experience in drafting functional / business / system requirement specifications;
- Experience in working with stakeholders and requirements elicitation;
- Critical thinking and problem-solving skills;
- Ability to decompose complex requirements into manageable tasks;
- Understanding of web development concepts and technologies;
- Excellent interpersonal and communication skills.

Would be a plus:
- SQL and API contracts do not scare you;
- Experience with integration projects.

What you'll do:
- Communicating with stakeholders to identify their needs and clarify requirements;
- Analyzing, validating, grooming and documenting requirements to the projects;
- Visualizing business processes and preparing data models for the software projects;
- Advising stakeholders on the common practices and possible product solutions;
- Performing competitor and market analysis, assisting in developing product ideas;
- Communicating project vision and coordinating development with engineering teams;
- Participating in presales and estimates.

We ensure your growth with:
- Opportunity to work with the high-skilled engineering team on challenging projects;
- Interesting projects with new technologies;
- Great networking opportunities with international clients, challenging tasks;
- Building interesting projects from scratch using new technologies;
- Personal and professional development opportunities;
- Competitive salary fixed in USD;
- Paid vacation and sick leaves;
- Flexible work schedule;
- Friendly working environment with minimal hierarchy;
- Team building activities, corporate events.

We are looking for Analyst with Capital Markets experience to join the G10 Rates Risk Technology Team that is developing real time risk system. The application serves a wide variety of stakeholders such as Traders, Risk Managers and Financial Controllers and its mission is to provide accurate and timely valuations of trades and their sensitivity to market factors. The types of project undertaken by the team ranges from architecture decisions, regulatory driven, business process automation, intraday risk, to large scale risk and valuation impacting changes. This is a challenging and exciting opportunity to work within G10 Rates Risk Technology, cooperating with multiple trading desks, market risk managers and financial controllers to develop this strategically important platform.

• Responsibilities:

  - gathering business requirements from Traders and internal officers
  - creating JIRAs for developers
  - validating Risk discrepancies during UAT cycles

• Mandatory Skills Description:

  - Capital Markets experience. Understanding of Derivatives (preferably Rates)
  - 6+ years of experience in analysis
  - Understanding of Financial Markets
  - Strong communication skills, oral and written

• Nice-to-Have Skills Description:

  - Capital Market Risk
  - Java, Python, C# knowledge

About the Company
Sales'Up is a leading Creatio implementation partner, helping enterprise clients across FMCG, Agro, Finance and Pharma transform their business processes. Over 8+ years, we've delivered 100+ successful CRM projects and built our own industry-specific products: Data Management, FMCG Management, and Agro Management — used by market leaders. We're a team of 50+ professionals, growing fast and building a culture where modern AI tools are part of everyday work. Join us to work on complex, real-world enterprise challenges and grow together!

Role
We are looking for a Middle/Senior Business Analyst to join our team and work at the intersection of business needs and technical solutions. You'll run discovery sessions directly with enterprise clients, translate their real business problems into clear, actionable requirements, and see your analysis shape solutions used by market leaders in FMCG, Agro and Finance.

Main Responsibilities

• Learning the company's products and their configuration
• Requirement gathering: identifying client needs and expectations, analyzing their business processes
• Analysis and documentation: developing documentation that describes functional and technical requirements for the system
• Defining technical solutions: collaborating with technical specialists to develop and choose optimal solutions
• Project coordination: ensuring communication between the development team and the client, tracking project progress
• Testing and validation: verifying CRM system compliance with requirements and validating the finished product with the client
• User training: organizing and conducting training for end users
• Support and improvement: post-implementation consulting support, results analysis, and improvement proposals
• Presenting developed solutions to the client

Requirements

Experience & Education

• 3+ years of experience as a Business Analyst in IT
• Experience on CRM projects (Creatio, Salesforce, Microsoft Dynamics, SAP CRM, etc.) — significant advantage

CRM & Business Process Knowledge

• Understanding of CRM system logic: sales funnel, sales pipeline, customer journey, case management
• Experience in business process analysis and modeling (BPMN — required)
• Understanding of industry specifics — a plus

Documentation & Artifacts

• Experience preparing FRD, User Stories, Use Case Specifications
• Experience conducting gap analysis (comparing requirements against existing functionality/estimates)
• Ability to prepare technical specifications clear to both the client and the development team

Communication & Soft Skills

• Experience conducting discovery sessions and client interviews
• Ability to structure and document discovery call outcomes (pain points, requirements)
• Fluent spoken and written Ukrainian, confident technical English (Upper-Intermediate or higher)
• Ability to present solutions and defend the analytical position in front of the client
• Experience conducting end-user training

Technical Skills

• Understanding of CRM integration principles with adjacent systems (ERP, accounting systems)
• Basic understanding of the no-code/low-code approach to business logic customization

AI Tools in Analyst Work

• Experience with or willingness to actively use Claude (and other AI tools) to accelerate analytical work: drafting FRD/User Stories, analyzing discovery call transcripts, gap analysis, preparing estimates
• Ability to write clear, effective prompts to get quality, structured output
• Critical thinking when working with AI-generated content — fact-checking and adapting it to the project's and industry's context

Domain Knowledge (will be a plus)

General CRM Domains (advantage)

• Understanding of the sales cycle: lead generation, qualification, sales funnel, opportunity management, sales forecasting
• Understanding of customer service/support processes: case management, SLA, omnichannel
• Basic understanding of marketing automation: segmentation, email/SMS campaigns, lead scoring
• Understanding of document flow and approval processes (workflow, approval processes)

Industry Expertise (advantage)

• Agri-trading: contracting specifics, pricing, supply logistics, working with elevators/counterparties
• Retail / Distribution: assortment matrix, distributor network management, discount and promo management, logistics and warehouse accounting
• Banking / financial services: compliance requirements, scoring processes, credit application handling (a plus, if applicable)

We Offer

• Competitive salary
• Professional development through internal and external training programs
• Transparent model of professional and career growth
• Option to work in the office or remotely
• 24 days of paid vacation
• English language courses

Project Description:

We are developing a platform that supports client onboarding for a global financial institution. This platform manages onboarding requests as they progress from clients through sales, operations, and downstream processing functions. Its functionality is divided into business process management, business rules and workflow configuration, reporting and dashboards, and workload management—such as work prioritization, SLA management, and notifications.

Technically, the solution incorporates a BPM engine, rules engine, reporting engine, and metadata configuration components. Most of these are accessible through user-facing web applications. The platform serves both external and internal users and is mission-critical as part of the client experience enhancement roadmap.

Responsibilities:

- Communicate directly with client-side BAs, POs, and end users
- Elicit, elaborate, and document business and functional requirements
- Develop UI mockups for features
- Prepare test cases for features
- Conduct early acceptance testing
- Investigate data discrepancies
- Facilitate and coordinate demos for end users

Mandatory Skills Description:

The role requires extensive expertise in system analysis and business analysis, demonstrated by over five years of relevant professional experience. The candidate should possess a strong analytical mindset and a thorough understanding of various methodologies for formulating requirements. Practical experience within the banking client onboarding domain is essential, coupled with the ability to analyze integration interfaces such as REST APIs and JSON formats.

Hard skills:
- Proven background in system and business analysis with practical knowledge of requirement formulation techniques
- Domain-specific experience in banking client onboarding processes
- Proficiency in analyzing technical integration interfaces (e.g., REST API, JSON)
- Advanced Excel skills for data analysis and reporting
- Fluency in English (C1 level), both spoken and written

Soft skills:
- Excellent communication abilities to effectively convey complex information
- Self-driven and capable of working independently without supervision

Nice-to-Have Skills Description:

- Familiarity with agile software development methodologies, enabling effective collaboration in iterative project environments.
- Proficient in SQL, allowing for efficient data querying and manipulation.

Description

Our client is innovative manufacturer of medical devices in the United States which produces a devices and software applications.

At this project, you will have a great opportunity to be involved into the full development life cycle of medical software which is intended to help individuals by processing certain information taken from medical devices to identify health trends and to track daily activities.

Requirements

Experience Expectations: 5+ Years

Must-Have: – Performed BA/ Proxy PO roles for multiple years Experience in Medical Domain is a plus

Qualification: Engineering Graduate

Job responsibilities

• Take a lead and client-facing role, acting as a key liaison between the client, Product Management, and the development team.
• Provide vision and direction to the Agile development team and stakeholders throughout the project and translate business needs into clear requirements.
• Ensure that the team always has an adequate amount of well-prepared and prioritized work for upcoming sprints.
• Own and actively maintain the team backlog and Agile board, ensuring that priorities, statuses, dependencies, and next steps are clear and up to date. Plan and prioritize the product feature backlog and development activities.
• Define product vision, roadmap, and growth opportunities in collaboration with Product Management and key stakeholders.
• Efficiently facilitate Agile/Scrum ceremonies, including sprint planning, refinement, daily stand-ups, sprint reviews, and retrospectives, involving client stakeholders where appropriate.
• Provide backlog management, iteration planning, and elaboration of user stories, including clear acceptance criteria and readiness for development.
• Work closely with Customer Product Management to create and maintain the product backlog according to business value and priorities.
• Actively work with the development team throughout the sprint, monitor progress against Sprint Goals, identify blockers and dependencies, and facilitate their resolution.
• Support the Project Manager in sprint, release, and capacity planning by providing visibility into backlog readiness, team progress, dependencies, and potential delivery risks.
• Lead product release planning activities and help set realistic expectations for delivery of new functionality.
• Take an active role in identifying and mitigating impediments that may impact successful completion of Sprint and Release Goals.
• Together with PM promote effective Scrum practices within the team and help maintain discipline around the Agile process, board usage, and delivery commitments.