Jobs

We are looking for an AI/ML Engineer to join our outsourcing team, working on projects within different domains. The role involves contributing to AI/ML solutions that enhance process automation, data processing, and analytics.
 

Responsibilities

• Maintain and enhance existing AI/ML solutions used in automation workflows.
• Design, develop, and deploy new AI/ML models to meet project needs and improve operational efficiency.
• Monitor advancements in the AI/ML field, evaluate new techniques, and provide recommendations on potential improvements.
• Analyze infrastructure and model-related costs, propose optimizations, and assist in forecasting costs for new implementations.
• Prepare and present demos and solution overviews to U.S.-based clients.
• Collaborate with cross-functional teams to ensure smooth integration of AI/ML solutions.
• Document models, processes, and system architecture in Confluence to support maintainability and knowledge transfer.
• Participate in model monitoring and performance evaluation to ensure accuracy, reliability, and alignment with business requirements.

Requirements

• 2+ years of experience in AI/ML or a related field.
• Experience building ML models for batch and/or real-time processing, or experience integrating LLM-based solutions.
• Strong knowledge of Python or JavaScript for machine learning and data science.
• Experience with Jupyter Notebooks, NumPy/SciPy, pandas, scikit-learn, TensorFlow/PyTorch, or GPT-model integrations.
• Understanding of NLP and Computer Vision techniques (traditional and deep learning).
• Good understanding of data engineering, database management, and cloud-based ML infrastructure.
• Experience with AWS services (Athena, S3, Lambda, Kinesis, Glue, SageMaker, Data Pipelines, Data Stores).
• Familiarity with CI/CD practices.
• Ability to optimize algorithms for real-time or low-latency environments.
• Strong knowledge of model training, optimization, and selecting the best approaches for specific use cases.
• Experience deploying AI models to production environments is a plus.

What We Offer

• Competitive salary with regular reviews.
• Support for individual entrepreneurs with accounting assistance.
• Fully remote work.
• A clear path for professional development and growth.
• A friendly team environment and engaging team-building activities (online and offline).

We are building a Tamagotchi-inspired virtual pet game combined with idle clicker mechanics, designed to run as a Telegram Mini App.

This is a V1 / MVP project with a clearly defined scope and full documentation ready (GDD, feature specs, monetization, and UI/UX in progress).

We are looking for a skilled developer who can take ownership and deliver a complete, production-ready Mini App experience.

🎮 Game Overview

• Genre: Virtual Pet + Idle Clicker
• Platform: Telegram Mini App (WebView)
• Core loop: Tap → Earn → Upgrade → Care → Evolve
• Pet evolves as it levels up
• Daily engagement and offline progression systems

🛠 What You’ll Build

Core Gameplay

• Tap-to-earn coin system with daily cap
• 4-stat pet system:
  • Hunger
  • Happiness
  • Energy
  • Health
• Care actions:
  • Feed, Play, Rest, Heal (with cooldowns)
• Leveling system:
  • Levels 1–15 with XP progression
• Evolution system:
  • Babymon → Adult Tonimon (Level 10)
• Offline earnings calculation

💰 Monetization

• Integration with Telegram Stars (XTR)
• In-game shop:
  • Coin bundles
  • Premium cosmetics
• Starter Pack:
  • One-time offer after evolution

⚙️ Technical Requirements

Platform

• Telegram Mini App (inside Telegram WebView)
• Mobile-first (iOS & Android via Telegram app)
• Desktop support (secondary)

Telegram Integration

• Telegram Bot API (authentication)
• Telegram Mini App SDK (WebApp object)
• Telegram Stars Payments API:
  • sendInvoice
  • answerPreCheckoutQuery
  • successful_payment

🔐 Key Technical Considerations

• All randomization must be server-side
• Secure payment validation (never trust client-side)
• Efficient state management (stats, inventory, progression)
• Smooth animations (target 60 FPS)
• Accurate offline earnings calculation

⭐ Nice to Have

• Experience with Telegram Mini Apps or Bots
• Experience with Telegram Payments / Stars API
• Background in mobile or casual games
• Familiarity with virtual pet / idle games
• Experience integrating payment systems

📦 Deliverables

1. Fully functional Telegram Mini App (based on GDD)
2. Telegram Bot (entry point + payments handling)
3. Backend API with database (player data persistence)
4. Basic admin dashboard (users & transactions monitoring)
5. Deployment-ready setup + documentation
6. Clean, well-structured source code
7. Production deployment

🤝 What We Offer

• Clear documentation and structured scope
• Fast decision-making and feedback
• Opportunity for long-term collaboration
• Flexible tech stack (we value your expertise)

Must-Have Skills: • Slack API / Slack App Development – 3+ Years • Microsoft Teams API / Teams App Development – 3+ Years • Node.js – 5 Years • React.js – 5 Years • TypeScript – 5 Years • Next.js – 5 Years

Company Overview: We are partnering with a well-funded, early-stage startup that is bringing modern AI to the enterprise service management space. Their platform lives inside Slack, turning internal help and support channels into intelligent, automated workflows — resolving employee questions faster through AI-powered ticketing, routing, and resolution. They’re backed by top-tier venture capital and notable angel investors from companies you’d recognize. If you’re passionate about creating outstanding software that delights users and want to work with cutting-edge technology, this is a great opportunity.

About the Role We’re looking for a Senior Integrations Engineer to join the core Platform team. In this role, you’ll architect, build, and scale deep integrations with Slack and Microsoft Teams — the two primary surfaces through which the platform delivers AI-powered ticketing, routing, and resolution to enterprise customers. Beyond messaging platforms, you’ll connect the product with the broader SaaS ecosystem (identity providers, HR systems, ticketing tools) and help shape the integrations infrastructure using Temporal to orchestrate complex workflows. This is a high- impact role where you’ll collaborate across product, platform, and engineering to make the product seamlessly fit into customers’ existing environments. This role is available as a part-time contract engagement with a clear path to a full-time position for the right person. We’re looking for someone who can demonstrate strong ownership and delivery from day one.

What You Will Do:

Build and maintain production Slack and Microsoft Teams integrations — including bot interactions, slash commands, message actions, adaptive cards, and real-time event handling via each platform’s APIs and SDKs • Extend platform capabilities across both messaging surfaces, ensuring feature parity, UX consistency, and reliable event processing between Slack and Teams deployments • Design, build, and maintain integrations with third-party systems such as identity providers, ticketing platforms, collaboration tools, and HR systems • Own and evolve Temporal-based integration orchestration workflows for reliable, stateful, and long-running processes • Define and implement scalable integration patterns that can be reused across multiple connectors • Improve integration infrastructure including CI/CD workflows, testing frameworks, and monitoring • Work within a TypeScript monorepo (TurboRepo) to build modular and composable integration services • Implement observability and reliability best practices — metrics, retries, error handling • Partner with customer success and product teams to troubleshoot, optimize, and improve integration behavior in production • Support internal tooling and UI components built with Next.js and React to configure and manage integrations

What We Are Looking For: • Proven experience building and shipping Slack integrations (Bolt SDK, Block Kit, Events API, Socket Mode) in production environments • Proven experience building and shipping Microsoft Teams integrations (Bot Framework SDK, Adaptive Cards, Graph API, Teams Toolkit) in production environments • Strong experience with Next.js, React, and TypeScript/Node.js • An eye for detail and the ability to implement scalable architecture • Proficiency with modern development tools including TurboRepo for monorepo management and experience with TailwindCSS/ShadCN • Skilled at diagnosing issues and devising efficient solutions in complex systems • A mindset toward automating repetitive tasks to improve efficiency and consistency • Strong communicator who enjoys collaborating across teams • Passionate about staying current with emerging technologies and continuously improving

Phenomenon Studio is a full-cycle design and development company founded in 2019.
We help startups and small to medium-sized businesses build and scale products across Healthcare, EdTech, SaaS, FinTech, and Web3 industries.
Recognized with 30+ industry awards, we deliver high-quality solutions that combine creativity, technology, and business impact.

We’re seeking a proactive and relationship-driven Business Development & Partnerships Manager to help us expand beyond inbound leads. In this role, you’ll research new markets, open scalable long-term channels, and cultivate strategic connections with enterprise-level clients.

You’ll represent Phenomenon Studio at key industry events, build trust quickly both online and in person, and translate market insights into partnerships that drive sustained growth.

Team: Sales Team Lead, Account Executive, SDR

Requirements:

• 3+ years in business development, partnerships, or growth
• Proven track record of finding new business opportunities and launching new revenue channels
• Experience representing a company at conferences and industry events
• Strong networking and communication skills
• Strong negotiation & closing skills
• Fluent English (C1+)

Responsibilities:

• Research and explore new business opportunities.
• Build relationships with potential partners and enterprise clients.
• Attend industry events to represent the company and generate leads.
• Develop and execute account-based strategies.
• Support the Sales team with qualified opportunities

What we offer:

• Remote work format and flexible schedule
• Autonomy in work, opportunity to build processes, and grow within the company
• Individual development plan and annual performance review
• Workshops and playgrounds for continuous learning
• Compensation for subject-matter training
• Corporate English classes
• Access to IT Loyalty Club
• Accounting support
• 18 working days of annual leave
• 7 working days of sick leave and 7 working days of unpaid leave
• All national public holidays off

Recruitment process: Recruitment interview — Interview with the Head of Department — Final interview

Stack Kotlin · Jetpack Compose · Coroutines · Flow

We build fully in Kotlin — no legacy Java. UI is done with Jetpack Compose, Coroutines handle async work cleanly, and Flow drives reactive data streams across the app.

What you'll do Build and own Android features used by millions of users.

What we need

• 3+ years of Android development (Kotlin / Compose)
• Strong product sense and clean code mindset

• Based in: Lithuania · Slovenia · Netherlands · Ireland · United Kingdom

   

What you get

• Performance-driven bonuses + equity
• 100% paid health insurance
• Real impact at scale

We are looking for a Senior-level freelance engineer with proven, hands-on experience in backend and systems development (Python and C++) for drones, UAVs, or robotic platforms. This role involves building critical software that directly powers autonomous aerial operations, from onboard systems to mission control infrastructure.

What you’ll do

• Design and develop backend services for mission control and monitoring of autonomous drones
   
• Build reliable data pipelines to process and analyze telemetry in real time
   
• Implement and maintain communication protocols (MAVLink over UDP/TCP)
   
• Integrate with PX4 or ArduPilot flight stacks and extend/customize C++ components when needed
   
• Contribute to software deployment on embedded platforms (e.g., Raspberry Pi, NVIDIA Jetson)
   
• Collaborate remotely with robotics, hardware, and frontend teams to deliver end-to-end UAV solutions
  
   

You have

• Mandatory: production-level experience building software for drones/UAVs or robotic platforms
   
• Strong Python expertise (Asyncio, FastAPI/Flask, or similar frameworks)
   
• Solid C++ experience in robotics, real-time systems, or embedded development
   
• Practical experience with PX4 or ArduPilot flight stacks
   
• Hands-on experience with MAVLink protocol
   
• Strong understanding of UAV/robotics development workflows
   
• Experience working in Linux environments
   
• Hands-on knowledge of Docker and containerized deployments
   
• Git and version control best practices
   
• Experience designing and maintaining CI/CD pipelines
   
• Solid understanding of networking concepts (UDP/TCP, DHCP, traffic debugging tools)
  
   

Nice to have

• Experience with software deployment on embedded hardware platforms
   
• Experience with telemetry visualization or monitoring dashboards
   
• Familiarity with video streaming technologies (depending on the team assignment)
   
• Exposure to cloud-based infrastructure (AWS, GCP, or Azure)
  Prior work in Agile, cross-functional robotics teams
  
   

What we offer

• Freelance / hourly paid (long-term collaboration possible)
   
• Competitive rate based on expertise and contributions
   
• 100% remote & flexible working hours
   
• Direct involvement in cutting-edge UAV and robotics projects
   
• A motivated international team where your work has a real impact on live autonomous systems
  
   

👉 Proven PX4 or ArduPilot experience is required. If you bring practical UAV/drone software expertise (Python + C++) and understand real-world robotics workflows, we’d be excited to talk with you.

Requirements:

At least 5 years of B2B sales experience in fintech, media buying, or affiliate marketing.
A strong existing network in media buying, arbitrage, affiliates, and iGaming
Understanding of media buyers’ and webmasters’ workflows: limits, blocks, payment speed, and support requirements.
Ability to run demos and explain a technical product in simple, clear language.
Experience working with different types of clients — from solo buyers to large teams.
English at a confident professional working level.
Strong discipline in CRM management.

Responsibilities:

Prospecting and acquiring new clients.
Conducting initial calls and lead qualification.
Running PayPartners demos.
Designing a customized cooperation model based on the client’s team structure and volumes.
Managing agency accounts: explaining terms, onboarding, and coordinating with providers.
Supporting clients after activation and driving volume growth.
Recording information in the CRM and managing deal stages.
Providing feedback to the product and operations teams.
Participating in conferences and working with leads.

Benefits:

• An exciting and challenging job in a fast-growing business groups, the opportunity to be part of a multicultural team of top professionals in Development, Architecture, Management, Operations, Marketing, Legal, Finance and more
• Great working atmosphere with passionate experts and leaders, sharing a friendly culture and a success-driven mindset is guaranteed
• Beautiful offices in Warsaw, Limassol, Kyiv, Almaty, Yerevan — work remotely or on-site with comfort and enjoy the opportunity to build a network of connections with professionals day by day
• Modern corporate equipment based on macOS or Windows and additional equipment are provided
• Paid vacations, sick leave, personal events days, days off
• ️Corporate health insurance program for your well-being
• Referral program — enjoy cooperation with your colleagues and get the bonus
• Educational programs: regular internal training sessions, compensation for external education, attendance of specialized global conferences
• Rewards program for mentoring and coaching colleagues
• Free internal English courses
• Yoga classes to help you stay active and energized
• In-house Travel Service
• Multiple internal activities: online platform for employees with quests, gamification, presents and news, RedCore clubs for movie / book / pets lovers, special office days dedicated to holidays
• Corporate events, team buildings

We are looking for a Full Stack Developer with a strong frontend focus to join our fintech platform team. You will own the UI layer end-to-end while staying involved across the full stack, work directly with product, design, and business stakeholders to turn requirements into working software, and actively use AI tools to move faster and build better.

This is a hybrid role, and we are currently considering candidates based in Lviv (Ukraine). Fully remote work is not an option for this position.

What You Will Do
Frontend & UI
— Own the frontend architecture across Vue 3 and a dedicated Nuxt.js service
— Implement complex UI features with a strong sense of design — layouts, interactions, states, responsiveness
— Translate Figma designs into production-ready components, maintaining design fidelity
— Build reusable component libraries and enforce UI consistency across the platform
— Integrate frontend with GraphQL APIs and REST services
Backend & Integration
— Develop and maintain Node.js / Express microservices
— Design PostgreSQL schemas and manage data access with Prisma ORM
— Write and maintain GraphQL schemas, resolvers, and subscriptions

Communication & Collaboration
— Work directly with product managers and stakeholders to clarify requirements and scope
— Proactively flag risks, propose solutions, and keep stakeholders informed on progress
— Give technical feedback on design feasibility and suggest improvements
— Participate in code reviews with attention to quality and knowledge sharing

What We Are Looking For
— 4–5 years of production experience in full stack JavaScript / TypeScript development
— Strong Vue.js 3 (Composition API) and Nuxt.js skills
— A good eye for design: you care about spacing, typography, interaction states, and visual consistency
— Node.js, Express, PostgreSQL, Prisma, GraphQL — comfortable working across the full backend layer
— TypeScript across the entire stack
— Experience with AI-assisted development and an openness to integrating AI tools into daily engineering work
— Strong communication skills and experience working directly with non-technical stakeholders

Nice to Have
— Background in fintech, payments, or regulated financial products
— Hands-on experience with RabbitMQ or similar message brokers

Tech Stack: Vue 3, TypeScript, Node.js, GraphQL, PostgreSQL, Prisma

What We Offer
— Frontend-heavy role with real ownership over UI architecture
— Direct access to product and business stakeholders
— Modern microservices stack with no legacy debt
— AI-friendly engineering culture — we embrace tools that make you more effective
— Competitive compensation, remote-friendly, learning budget

We are helping our partner — a fast-growing product company in the iGaming space — find a Senior Java Developer to join their backend team.

This is not a “just write code” role.

This is about building systems, making decisions, and owning the result.

What this role is really about

You’ll be working on a high-load casino product, where:

• systems process real-time events
• performance matters
• architecture decisions have real impact

The team builds services from scratch and owns them end-to-end.

What you’ll be doing

• Build new backend services from scratch
• Participate in architectural and technical decisions
• Work with microservices and distributed systems
• Solve complex technical challenges
• Collaborate in a cross-functional team (product / QA / dev)
• Take ownership of what you build — not just tasks

What we’re looking for

• 5+ years of experience with Java
• Strong experience with microservices architecture (2+ years)
• Deep understanding of distributed systems
• Hands-on experience with:
  • Spring Boot
  • PostgreSQL
  • Kafka (or similar messaging systems)
  • SQL + NoSQL databases
• Experience with AWS / Kubernetes will be a strong plus
• gRPC — nice to have

But more importantly:

You think, not just code

You take ownership

You can explain your decisions

What you get

• Product company (not outsourcing)
• Real impact on architecture and product
• Strong engineering team
• Fast-paced environment with real challenges
• Remote work

About the Role

We are looking for a skilled Platform Engineer to join our payments team. In this role, you will be responsible for integrating and maintaining payment providers across multiple platforms, resolving technical issues, and developing robust payment solutions. You will work closely with product, QA, and business teams to ensure seamless payment flows for our customers worldwide.

Key Responsibilities
• Configure payment providers across multiple platforms, including PayAdmit, Corefy, and similar PSP/orchestration solutions.
• Manage end-to-end setup of payment methods, merchant accounts, routing rules, and cascading logic within payment platforms.
• Investigate, debug, and resolve bugs and issues related to payment processing, transaction failures, and provider integrations.
• Build and maintain RESTful APIs and webhooks to connect internal systems with third- party payment gateways.
• Monitor platform performance, transaction success rates, and provider uptime; proactively identify and address bottlenecks.
• Collaborate with QA engineers to write and maintain automated tests for payment flows.
• Participate in code reviews, technical discussions, and contribute to architectural decisions.
• Write clear technical documentation for integrations, configurations, and internal processes.

Required Qualifications
• 2+ years of experience in software development or platform engineering, with a focus on payment systems.
• Hands-on experience configuring at least one payment orchestration or PSP platform
(e.g., payAdmit, Corefy, Checkout.com, Stripe, Adyen, or similar).
• Solid understanding of REST APIs, JSON, and webhooks.
• Experience with debugging tools, log analysis, and monitoring platforms.
• Strong analytical and problem-solving skills with attention to detail.
• Good communication skills in English (written and verbal).

Nice to Have
• Familiarity with multiple payment platforms and provider ecosystems.
• Knowledge of PCI DSS compliance requirements and secure coding practices.
• Experience with cloud infrastructure (AWS, GCP, or Azure).
• Familiarity with containerization tools such as Docker and Kubernetes.
• Understanding of financial reconciliation, chargebacks, and settlement processes.
• Develop and maintain integration code for payment providers using Java, PHP, and/or Node.js.
• Proficiency in one or more backend languages: Java, PHP, or Node.js.

What We Offer
• Competitive salary and performance-based bonuses.
• Flexible working hours and remote-friendly environment.
• Opportunity to work with a global payments ecosystem and cutting-edge fintech products.
• Professional development budget and conference attendance support.
• Collaborative, transparent, and growth-oriented team culture.
 

• By applying for this position, you may join one of the most respected and rapidly growing institutional investors globally. Our client is a professional investment management organization that manages funds to ensure long-term sustainability. The company invests across all major asset classes, including public equity, private equity, real estate, infrastructure, and fixed-income instruments, with offices in Toronto, London, Hong Kong, New York, São Paulo, Luxembourg, and Mumbai.
  
  The client attracts and selects high-caliber individuals from top-tier institutions worldwide. Joining the team offers the opportunity to work with diverse and inspiring colleagues and approachable leaders, engage in stimulating work within a fast-paced and intellectually challenging environment, and gain accelerated exposure and responsibility. There are also global career development opportunities and the motivation of contributing to an important social purpose grounded in strong principles. The organization maintains a deeply rooted culture centered on integrity, partnership, and high performance.
  
  If you are passionate about performance, value a collegial and collaborative culture, and uphold the highest standards of integrity, this opportunity may be right for you.

• Responsibilities:

  The Technical Lead will oversee the technical strategy and execution of fintech projects, managing a distributed team of Python developers and ensuring seamless delivery on AWS infrastructure. This role merges technical leadership, people management, and client communication, requiring a proactive and empathetic approach to both technology and team development.
  Key Responsibilities
  • Lead and coordinate a remote development team across multiple time zones to deliver high-quality fintech software solutions.
  • Oversee project architecture, development, deployment, and performance optimization using Python and AWS.
  • Ensure robust, scalable, and secure system design aligned with fintech industry standards and compliance requirements.
  • Build and maintain strong client relationships, providing regular progress updates and strategic technical insights.
  • Conduct regular performance reviews, one-on-one check-ins, and mood monitoring to foster engagement and well-being within the team.
  • Mentor engineers, support professional growth, and encourage knowledge sharing across teams.
  • Manage project timelines, risks, and dependencies in accordance with agile principles.
  • Identify and drive improvements in development processes, collaboration practices, and product quality.
  • Collaborate with product managers and business stakeholders to align technical solutions with strategic goals.

• Mandatory Skills Description:

  • Bachelor's or Master's degree in Computer Science, Engineering, or a related field.
  • 8+ years of experience in software engineering with at least 2 years in a technical leadership role.
  • Proven expertise in Python development (Django, FastAPI, Flask, or equivalent).
  • Solid experience with AWS (ECS, Lambda, S3, CloudFormation, RDS or similar services).
  • Previous experience leading distributed or cross-cultural engineering teams.
  • Strong communication skills and ability to manage relationships with both internal and external stakeholders.
  • Demonstrated success delivering fintech systems (e.g., payment gateways, banking APIs, compliance tools).
  • Deep understanding of Agile/Scrum methodologies.
  • Fluent in English (written and spoken).

• Nice-to-Have Skills Description:

  • Knowledge of financial regulations (PSD2, AML/KYC, PCI DSS).
  • Experience with CI/CD pipelines, automated testing, and DevOps practices.
  • Experience with data security, encryption, and financial-grade API design.
  • Passion for innovation, continuous improvement, and building high-performing teams.

• Languages:
  • English: C1 Advanced

We are looking for an experienced Middle Project Manager who will lead and deliver projects for our clients. This role requires strong leadership, excellent communication skills, and the ability to drive projects to successful completion while building long-term client relationships. You will also play a key role in mentoring and supporting our Project Management team, ensuring their professional growth and alignment with best practices.

Key Responsibilities

• Lead end-to-end project management for client engagements, ensuring scope, budget, and timelines are met.
• Serve as the main point of contact for clients, fostering strong and transparent communication.
• Manage risks, dependencies, and priorities across multiple projects.
• Report on project progress, deliverables, and key outcomes to stakeholders.
• Drive continuous improvements in project management processes and standards.
• Collaborate closely with internal teams (Developers, Consultants, Business Analysts) to ensure smooth project execution.
• Actively participate in the pre-sales process, driving and delivering high-quality proposals.
• Mentor and guide the Project Management team, providing feedback, support, and sharing best practices.

Requirements

• 4+ years of project management experience in IT or consulting environments.
• Proven experience managing international projects and cross-functional teams.
• Strong client-facing communication and relationship management skills.
• Leadership experience with mentoring or managing other project managers.
• Excellent organizational and problem-solving abilities.
• Polish language: at least B2 (nice to have)
• English language: C1.

Optional

• Previous exposure to Salesforce projects or CRM environments

We Offer

• Highly experienced team with 10+ years in both technology and business
• Challenging, inspiring projects using modern technologies
• Reimbursement of professional Salesforce certifications
• Medical Insurance after the probation period
• Corporate English and German classes
• Professional development plan
• 18 working days paid vacation
• Law agency support through our partner law agency
• Regular performance reviews and a competitive salary
• Flexible working schedule and employee-friendly HR policy
• Delicious coffee from Chehovych Roastery at the Lviv office

Skylum empowers millions of photographers to create incredible images. Our award-winning photo editing software combines AI-powered automation with full creative control. We make editing enjoyable, easy, and accessible for everyone.

 

You’ll join an environment where growth, learning, and creativity are encouraged. Flexible schedules, trust-based workflows, and a supportive team give you everything you need to focus on your best work.

 

🇺🇦 Proudly Ukrainian, Skylum stands with Ukraine through action, regularly supporting organizations that help accelerate our victory.

We are looking for a skilled Photo Retoucher to join our creative flow. You will be working with a wide variety of genres — from breathtaking landscapes and macro shots to street photography, portraits, and wildlife. Your main task will be to deliver high-quality, natural-looking results using Luminar and processing RAW files.

Required experience:
 

• At least 6 months of professional retouching experience
• MacBook with an M1 chip (or newer) is a must for optimal software performance
• Active PE (Individual Entrepreneur Group 3) status is required for contracting
• Deep understanding of RAW processing
• Ability to achieve a specific visual result and, more importantly, clearly describe your workflow step-by-step
• A strong eye for detail and a commitment to natural-looking retouching (avoiding over-processed looks)
  
   

Key responsibilities:

• Process a diverse range of photography: landscapes, street, portraits, macro, nature, and animals
• Work with a pre-agreed monthly volume of photos
• Maintain consistency and high quality across different genres

What to expect when you apply

• An interview with our Talent Acquisition Manager
• Test task to show your skills
• Management interview
• And finally, your job offer!

About the role

We are a fast-growing Payment Service Provider (PSP) working in the high-risk fintech segment.

Right now, we are building a new unified payment platform, consolidating several existing systems into one scalable solution.

We are looking for a Business Analyst who will play a key role at the intersection of business, product, and engineering — translating complex payment processes into clear and actionable specifications.

 What you will do

🔹 Requirements & Documentation

• Gather business requirements from stakeholders (product, risk, compliance, merchants)
• Write clear specifications, user stories, and acceptance criteria
• Model business processes (BPMN 2.0, AS-IS / TO-BE)
• Maintain documentation (Confluence / Notion)

🔹 Payment Processes

• Describe and optimize payment flows:
  • authorization
  • settlement
  • refunds
  • chargebacks
• Analyze transaction routing logic (smart routing, waterfall)
• Support integrations with PSPs and acquirers (REST API)
• Participate in platform consolidation and migration

🔹 Collaboration

• Work closely with Product, Engineering, and QA
• Participate in Agile ceremonies (grooming, planning, demos)
• Align with compliance and risk teams (PCI DSS, AML/KYC)

• Prepare materials for internal teams and merchants

   

 Requirements

🔹 Must-have

• 3+ years as Business Analyst / Systems Analyst
• Experience in fintech / payments / banking
• Strong understanding of payment lifecycle
  (authorization → capture → settlement → reconciliation)
• Experience working with REST APIs (Postman / Swagger)
• BPMN / UML knowledge
• Experience with Agile / Scrum
• Strong English communication skills

🔹 Nice to have

• Experience with PSP / acquiring / PayFac
• Knowledge of ISO 8583 / ISO 20022
• Experience with chargebacks / disputes / rolling reserves

• Experience in platform migration projects

   

What we offer

• Work on a real fintech product in the high-risk domain
• Participation in building a scalable payment platform
• Close collaboration with product and tech teams
• Flexible work format (remote / hybrid)
• Opportunity to influence product decisions
• Professional growth in fintech

Dripify is looking for a Head of Customer Support to lead and grow our multinational support team and deliver an exceptional customer experience that users genuinely love, 24/7.

As a fast-scaling B2B SaaS company, support is one of the most important parts of our business. We want every customer to feel heard, guided, and supported — quickly, clearly, and with a friendly human touch.

You will manage support teams across several countries, build efficient processes, introduce high standards of service quality, and ensure the team is trained, motivated, and set up for success. You’ll also collaborate closely with Product, Sales, and other departments to keep customer feedback moving in the right direction and ensure issues are resolved proactively.

We’re looking for someone who knows how to structure a support organization effectively, set up clear cross-department processes, and continuously improve support SLAs and key performance metrics like CSAT, FRT, and resolution time. Someone who can build and lead a high-performing, motivated remote team, bring clarity and consistency to daily operations, and create a positive, accountable, service-driven culture.

If you thrive in fast-paced SaaS environments and believe world-class support can be a company’s strongest competitive advantage, you’ll fit right in!

Requirements:

— 5+ years of experience managing international Customer Support teams in a high-volume, fast-paced environment.
— 2+ years in Customer Support leadership roles within B2B SaaS.
— Proven experience hiring, onboarding, mentoring, and developing customer support team members who together form a well-structured, motivated, and high-performing support organization
— Demonstrated ability to design, document, and implement scalable support processes that ensure consistency as the company grows.
— Experience building or improving support knowledge bases, internal documentation, and training systems.
— Experience managing escalations, including technical issues, high-value accounts, and urgent or sensitive customer situations
— Strong understanding of Intercom or similar support platforms (Zendesk, Freshdesk, Gorgias, Gorgias, etc.).
— Solid experience with HubSpot CRM (or similar) — including integrations with support tools and workflow automation.
— Experience working with AI chatbots, automations, and AI-assisted support flows.
— Proven track record of building and optimizing cross-team processes (especially with Product, Engineering, Sales) that impact customer satisfaction and outcomes.
— Experience of successfully building and maintaining a positive, friendly team culture across a distributed, international support team while holding high standards.
— Strong written and spoken English — able to craft/support replies better than any agent on the team.
— High ownership, proactive mindset, and ability to make decisions under uncertainty.

Responsibilities:

— Lead and manage a multinational customer support team with a user-centric approach and efficiency in mind.
— Develop the long-term vision, SLAs, and OKRs for the Support department, ensuring alignment with Dripify’s overall business and customer retention goals.
— Own, monitor, and report on all critical Support KPIs — including CSAT, First Response Time, Resolution Time, SLA compliance, and operational stability — with continuous improvements to achieve world-class performance.
— Lead the hiring, onboarding, mentoring, and professional development of support agents across multiple geographies, building a positive, motivated, and high-performing team culture.
— Oversee onboarding programs for new support agents to ensure rapid productivity and strong understanding of the product, tone of voice, workflows, and expectations.
— Design, roll out, and manage a robust QA framework to ensure reply quality, tone consistency, and adherence to Dripify’s communication standards across the entire team.
— Own the continuous education of the support team, ensuring agents remain fully updated on new product features, industry changes, and competitor positioning.
— Proactively identify and lead initiatives that improve support workflows, automate repetitive tasks, reduce agent handling time, and boosts overall operational efficiency.
— Lead the strategy for optimizing the AI chatbot, knowledge base, and self-service documentation to maximize First Contact Resolution (FCR) and reduce low-value or repetitive ticket volume.
— Own and optimize the support tech stack, including Intercom (or equivalent), HubSpot integrations, automation workflows, macros, and internal tools.
— Act as the operational bridge between Support and other teams, ensuring customer insights, product feedback, bugs, feature requests, and recurring issues are captured, structured, and communicated clearly.
— Partner with Product and Engineering teams to prioritize improvements based on customer impact and recurring support trends.
— Collaborate with Sales and Success teams to ensure high-value customers receive timely guidance, appropriate escalation, and a smooth, positive experience.
— Create and execute clear internal and external communication protocols during system outages, platform-wide issues, and security-related incidents to ensure transparency and quick resolution.

Would be a plus:

— Background in email automation, CRM, or LinkedIn outreach tools.
— Familiarity with LinkedIn / Email automation
— Basic understanding of automation tools (Zapier, Make, SQL, or workflow builders).

Here is what we offer:

— 100% remote position, providing flexibility and work-life balance.
— Competitive salary reflecting your skills and expertise.
— 24 days of paid vacation per year to recharge and relax.
— 10 days of paid sick leave.
— Educational opportunities.
— Compensation budget for medical and hobby/sport expenses.
— Generous budget for birthdays and anniversaries.
— Online and offline team events.
— A collaborative and innovative work environment with passionate team members.

Hiring process:

✅Intro call with HR Generalist (45-60min) — ✅ Test assignment — ✅Interview with Head of Product & Operations and CEO — ✅Reference check — ✅Offer