Jobs Sales

About the Role:

We are looking for an Upwork Sales / SDR to own client communication, qualification, deal shaping, and closing on Upwork.

This role works with warm inbound leads generated through Upwork profiles and bids.
You are responsible not only for responding to clients and closing deals, but also for actively managing and improving the performance of assigned Upwork profiles as a revenue asset.

This is not classic outbound sales and not a chat-only SDR role.
This is a full ownership role inside a marketplace environment.

👉 What You’ll Do

1. Upwork Client Communication & Sales

• Handle all incoming client responses on assigned Upwork profiles;
• Maintain fast and consistent response times;
• Qualify leads via chat and calls;
• Conduct discovery calls with potential clients;
• Shape scope, budget ranges, and next steps;

• Close deals or move leads into structured follow-ups.

   

2. Upwork Profile Ownership & Performance

• Own the performance of assigned Upwork profiles;
• Monitor profile metrics (views, invitations, response rate, lead quality);
• Continuously improve: profile positioning, service descriptions, portfolio, and case presentation;
• Initiate and collect client reviews;

• Treat the profile as a sales funnel, not a static page.

   

3. Deal Quality & Risk Control

• Avoid technical or delivery overpromising;
• Identify unrealistic scope, timelines, or budgets early;
• Protect the delivery team from poorly qualified deals;

• Ensure consistency between profile positioning, communication, and proposals.

   

4. CRM & Sales Discipline

• Maintain accurate deal stages in CRM (Pipedrive);
• Log key deal information and next steps;
• Keep the pipeline clean and up to date;

• Provide feedback on lead quality and profile performance.

   

5. Company Knowledge & Positioning

• Deep understanding of WeSoftYou:
• Portfolio and case studies (Living Security, ProUnitas, Miami Dolphins, F1, DocuSign-like platform, etc.).
• Key vertical expertise (EdTech, FinTech, AI, Web3, MVP).
• Differentiators and process: Discovery → D&D → Delivery → QA → Support.
• Pricing models: Fixed price, T&M, Outstaff, Packages.

• Ability to pitch WSY confidently in perfect English, both written and spoken.

   

6. Communication & Professionalism

• Keep a positive, proactive attitude with clients and internal teams.
• Manage time zones (US/EU) and ensure availability for calls as needed.

• Present clean, structured, grammar-perfect communication.

   

7. Process Adherence & Collaboration

• Follow internal sales frameworks and qualification logic;
• Work closely with Lead Generation and Marketing teams;
• Provide actionable feedback to improve Upwork positioning and lead quality;

• Contribute to the continuous improvement of the Upwork sales channel.

   

👉 What We’re Looking For:

• Proven experience in sales management, ideally within a software development company (B2B).
• Strong understanding of the full sales cycle, CRM, and lead qualification.
• Excellent leadership, communication, and negotiation skills.
• Results-oriented with a strategic mindset.
• Ability to coach and develop a sales team for high performance.

• English fluency (С1), both written and spoken.

   

👉 What we offer:

• 📈Professional Growth opportunities:
  — Ambitious goals and interesting projects;
  — Regular & transparent performance review and feedback process;
  — Possibility for both vertical or horizontal growth (in case you want to try a different path).
• 😌Comfortable Working conditions
  — Flexible working hours;
  — Provision of required equipment;
  — Remote working model.
• 🎁Benefits program
  — 18 working days of fully paid vacation;
  — Free tax reporting support by our Financial department;
  — Help with individual entrepreneurs’ questions and accounting support;
  — Financial support and additional days off for various occasions (e.g. marriage, childbirth, etc.);
  — Speaking Club to practice and improve English;
  — Online sports activities to stay active and healthy.

Rock Ads is looking for a full-time remote Account Manager (DSP) to join our team.

We work directly with a variety of advertisers and affiliates who run their offers through our DSP platform.

The role involves managing and optimizing campaigns across multiple geos, maintaining strong partner relationships, and ensuring consistent performance growth for our advertisers. You’ll be responsible for analyzing data, developing strategies, and optimizing traffic to reach campaign goals.

Key Responsibilities:

Manage and support advertiser and affiliate accounts on the DSP platform.

Monitor campaign performance and optimize for better delivery and ROI.

Build and maintain long-term relationships with partners.

Identify growth opportunities and upsell traffic solutions.

Communicate with technical and media teams to troubleshoot and improve campaign performance.

Prepare regular performance reports and insights for clients.

Requirements:

1+ year of experience in digital marketing, account management, or programmatic advertising.

Strong business development and communication skills.

Basic understanding of DSPs, traffic sources, and campaign optimization.

Experience with programmatic platforms (XML / oRTB integrations) will be a strong plus.

Analytical mindset and ability to interpret performance data.

English — Intermediate or higher (other languages are a plus).

We are a US-based AI company trying to recruit the best and talented SDRs in the market and make big improvements with each other in 2026 , Lezz go !

We are a US-based AI company trying to recruit the best and talented SDRs in the market and make big improvements with each other in 2026 , Lezz go !

Location: San Francisco, CA (Hybrid/Remote Flexibility)
Base Salary: $200 - $1,500 + Uncapped Commission

Drive the Future of Automotive. Start with Drivee AI.


Your Mission: Generate Pipeline, Build Our Foundation.
As one of our first dedicated Sales Development Representatives, you will be the crucial bridge between our innovative product and the dealerships that need it. You'll be prospecting, engaging, and qualifying leads, setting the stage for our Account Executives to close deals. This isn't just a dialing job; it's a career launchpad into SaaS sales at a high-growth AI company.

What You'll Do:
Outbound Outreach & Engagement (The "Reach"):
Multi-Channel Outreach: Contact prospects through a combination of:
Cold Email: Crafting short, compelling, value-driven emails.
Cold Calling: Picking up the phone to have direct conversations (still a critical skill).

Follow-Up Sequences: Persistently but professionally follow up (6-12+ touches) and finally try to book them an appointment with the AE

What We're Looking For:
- +1 Year of outbound sales or SDR experience (SaaS/tech preferred, but hungry candidates from any industry are encouraged).
- A track record of meeting or exceeding quotas. You're motivated by results and uncapped commission.
- Exceptional communication skills—you can build rapport quickly and articulate value.
- Resilience and a "no-fear" attitude towards cold outreach and rejection.
- A curiosity about AI and a passion for learning how technology transforms traditional industries.
- Self-starter who thrives in a fast-paced, autonomous startup environment.

Why Join Drivee AI?
- High Impact & High Visibility: As an early team member, your success is immediately visible. There's no corporate ladder to get lost on—prove yourself and grow fast into an AE or team lead role.
- Get Paid What You're Worth: Competitive base salary plus an aggressive, uncapped commission structure. The more you book, the more you earn.
- Equity Upside: Receive meaningful stock options in a company poised for growth.
- Accelerate Your Career: We invest in you with dedicated training, mentorship from seasoned sales leaders, and a clear path to promotion.

Ready to Accelerate Your Sales Career?
If you're a hungry, results-driven individual who wants to be on the ground floor of a promising SF AI startup, we want to hear from you.

Apply Now by messaging at Djinni.

🌟 About the Company: 

At Mamma Mia Covers LLC, we don’t just sell home products — we deliver comfort, style, and functionality to every interior. Since 2018, we’ve been building a next-generation home & living brand for the U.S. and Canadian markets as the #1 global distributor and top-priority partner of the Italian factory Paulato.

We’ve been recognized as one of the fastest-growing companies in the U.S. according to Inc. 5000 in 2023. 

You can learn more here - https://mammamiacovers.com/?srsltid=AfmBOorQFQvtG9LAOUdsVOr2SE46a4p2WUVCpxgAOFVAZnk_VhNZdc6L 

💼 Role Overview: 

To build and grow our presence in the U.S. B2B market. You'll take full ownership of sales development — from identifying the right clients to building relationships, negotiating deals, and ensuring satisfaction beyond the sale. You will work closely with marketing, product, and logistics teams to deliver solutions that meet client needs. Your results will have a direct impact on the company’s success and brand reputation in the U.S.

🕒 Working Conditions:

✔️Employment type: Full-time position (initially, during the probation period, candidates can start part-time if needed).
✔️Flexible working schedule; must overlap with US working hours for several hours.
✔️Competitive salary + KPI-based bonuses.

💡 Requirements & Qualifications:
 

🔸2+ years of experience in B2B sales within the U.S. market.

🔸Experience with interior products, furniture, textiles, or building materials is a strong plus.

🔸Confident English proficiency (Upper-Intermediate or higher) — able to handle negotiations, written communication, and presentations without a language barrier.

🔸Strong skills in cold and warm outreach — able to identify the right decision-makers, approach them effectively, spark interest, and convert leads into deals.

🔸Confident negotiator with persistence — capable of handling objections and closing deals through a solution-oriented approach.

🔸Advanced CRM skills, with hands-on experience managing pipelines, tracking deal progress, and working with key performance indicators (KPIs, conversion rates, average deal size, etc.).

🔸Solid understanding of the U.S. B2B landscape: sales cycles, common client needs, pricing sensitivity, legal considerations, and logistical specifics.

🔸Ability to work independently, make decisions, and build the sales process from the ground up.

🔸Business mindset focused on creating long-term value rather than chasing short-term wins.

🎯 Responsibilities:

🔹Proactively identify and attract new B2B clients in the U.S. market, including hotels, hospitality chains, design studios, furniture distributors, architectural firms, and others.

🔹Manage the full B2B sales cycle — from initial outreach to deal closure and post-sale account support.

🔹Prepare and lead negotiations, online presentations, commercial proposals, and pricing calculations.

🔹Build and maintain long-term relationships with key clients, identifying new needs and opportunities for upselling and repeat business.

🔹Manage client records and sales pipelines in the CRM system; monitor deal stages and regularly report on key performance indicators.

🔹Analyze the market, competitors, and customer segments to provide insights and recommendations on product strategy, packaging, and commercial positioning.

🔹Collaborate closely with the marketing, logistics, and product teams to deliver on client requests and enhance the overall customer experience.

🔹Contribute to the development and execution of the U.S. go-to-market strategy in the B2B segment.

🔹Support contract preparation, tenders, and negotiation of custom terms and delivery conditions.

🔹Represent the company at international trade shows, industry events, and virtual workshops.

💎 Benefits:

💰 Financial Stability – Competitive salary, timely payments, accounting compensation
 🕓 Flexible Work – Remote or hybrid format, full-time (part-time possible during probation), flexible hours with US overlap
🚀 Growth & Support – Paid courses, access to learning resources, freedom to suggest new tools, career opportunities
🌿 Care & Comfort – Paid vacation, extra days off for personal events, birthday off, friendly and supportive team

🚀 If you’re ready to take ownership, build meaningful partnerships, and shape the B2B direction of a fast-growing international brand — we’d be happy to meet you!

Outbound Reactivation & AI Voice Ops (iGaming)

Location: Remote
Industry: Betting / iGaming
Company: Fast-growing tech company building cutting-edge AI-driven solutions

🎯 Role Objective

Maximize player activation, deposits, and Net Gaming Revenue (NGR) through high-performing outbound call funnels and scalable AI voice agents integrated into a CRM-driven omnichannel strategy.

Design high-impact outbound reactivation scripts that will become the core prompt logic for AI voice agents.
Your main task is to translate business goals into clear, conversion-driven conversation flows that AI can execute at scale.

📌 Key Responsibilities:

• AI Voice Script Architecture
• Translate leadership requirements (“what the bot must achieve”) into:
  • structured call flows
  • intents & decision trees
  • objection handling logic
• Design human-level sales conversations that can be converted into AI prompts.
• Define:
  • opening hooks
  • value framing
  • reactivation triggers
  • exit & escalation logic (handoff to human, compliance cases).
• Prompt Input for AI Engineers
• Prepare clear, structured script specs for prompt engineers:
  • tone of voice
  • allowed / restricted language
  • branching logic
  • examples of good vs bad responses.
• Work closely with AI / Prompt Engineers to refine prompt behavior based on real outcomes.
• Reactivation & Retention Logic
• Build scripts aligned with:
  • player lifecycle stage
  • deposit history & risk level
  • Responsible Gambling constraints.
• Define KPIs for script success: activation, deposit rate, NGR impact.
• Validation & Iteration (Demo Phase)
• Deliver a working demo script (MVP) ready for AI implementation.

• Iterate based on early bot performance and error analysis.

   

🧩 Requirements:

• 5+ years in outbound telephony, reactivation, or high-ticket telesales
  (iGaming strongly preferred)
• Proven ability to design call scripts that convert
• Strong understanding of:
  • objection handling
  • value anchoring
  • behavioral triggers in phone sales
• Experience working with or alongside:
  • CRM teams
  • call centers

  • product or automation teams.

     

➕ Nice to Have:

• Experience as a Team Lead / Head of Call Center / Retention Lead
• Familiarity with:
  • AI voice bots
  • conversational AI
  • prompt engineering (even at a conceptual level)
• Knowledge of Responsible Gambling practices.

Hiring Process

1. HR Interview
2. Test task
3. Technical Interview
4. Final Interview (optional)

We create a global IoT product with an open-source ecosystem that has already gathered over 20k stars on GitHub. Our platform allows companies to connect devices, collect and analyze data in real-time, manage equipment, and visualize information across various sectors - from smart cities to energy and agriculture. 

We are looking for a Sales Manager who is ready to turn the success of our technology into strategic partnerships by working with large companies around the world.

Responsibilities

• Work with warm leads, helping clients understand the product's value and bringing deals to a successful close.
• Build long-term relationships with current clients and system integrators.
• Present our software, explaining complex technical solutions in simple language adapted to the client's needs.
• Collaborate with development, support, and marketing teams to achieve common results.
• Manage correspondence and meetings where it is critical to feel the "tone of voice" or show empathy.

Requirements

• 1+ year in B2B sales (SaaS, Software, or IoT is a plus).
• English level B2 and higher (ability to freely conduct negotiations and correspondence).
• Understanding of the full sales cycle.
• Experience with CRM systems.
• Strong negotiation skills.

Our ideal candidate possesses the following competencies

• Autonomy – the ability to effectively plan and perform work without constant supervision, seek solutions independently, and adapt to new challenges.
• Responsibility – the ability to take full responsibility for the result of one's work.
• Mature/Constructive Communication – the ability to build effective interaction based on respect, express opinions without aggression, and feel the client's "tone of voice" (empathy).
• Simplicity – the ability to simplify complex things.

What We Offer

• Work on a global product (open-source IoT, over 20k GitHub stars).
• Clear tasks and team support.
• Career growth and regular reviews.
• Medical insurance or compensation program.
• 17 vacation days and 10 sick leaves.
• Corporate English classes.
• Comfortable office in Kyiv (Podil) + flexible schedule.

Bitmedia Labs is an international product IT company that has been building ambitious innovative products for millions of users worldwide since 2014 — combining deep tech expertise with a creative mindset.

Our ecosystem spans:
• Game Development — building the next generation of Web3 gaming, where gameplay comes first, players own their assets, and developers thrive within massive, engaged communities.
• Digital Marketing Ecosystem — building a unified ecosystem that combines a leading high-performance advertising platform with emerging media and affiliate solutions.

We are looking for a Business Developer Manager to drive the growth of our Web3 gaming initiatives, including the flagship MMO ecosystem Chainers. In this role, you will lead fundraising efforts, structure and execute strategic partnerships, and manage relationships with VCs, launchpads, and key ecosystem partners. Working closely with leadership at the intersection of investment, strategy, and ecosystem development, you will help scale Chainers, expand our multi-genre gaming portfolio, and strengthen our presence in the Web3 gaming market.

Responsibilities:
• Lead and support investment rounds, manage relationships with VCs, funds, angels, launchpads, and strategic investors;
• Coordinate fundraising materials, including pitch decks, one-pagers, and tokenomics narratives, participate in negotiations on valuation, allocation, vesting, governance, and strategic terms, and maintain investor communications;
• Identify, negotiate, and execute strategic partnerships with Web3 gaming ecosystems, blockchains, launchpads, guilds, distribution partners, games, and other relevant Web2/Web3 businesses;
• Represent the company in the Web3 gaming, crypto, and GameFi ecosystem, building visibility and strategic relationships;
• Track market trends across crypto, DeFi, GameFi, NFTs, and on-chain economies, providing input on positioning, expansion, and long-term growth;
• Collaborate closely with product, marketing, and legal teams to align business development initiatives with the product roadmap, marketing strategy, and tokenomics design.

Requirements:

• Proven experience in Web3 gaming projects and direct work with VCs, funds, or strategic investors;
• Participation in or leadership of investment rounds, including fundraising, token sales, or strategic rounds;
• Strong understanding of blockchain fundamentals, crypto, DeFi, GameFi mechanics, tokenomics, vesting, and governance models;
• Excellent negotiation and relationship-building skills with the ability to communicate complex crypto concepts clearly to both Web2 and Web3 stakeholders;
• Fluent English.

Nice to have:

• Experience leading investment rounds end-to-end;
• Existing network of VCs, launchpads, or ecosystem partners;
• Experience with MMOs, live-ops games, or large-scale gaming ecosystems;
• Familiarity with on-chain metrics, user acquisition economics, and retention models;
• Public speaking, conference participation, or ecosystem representation experience.

Hiring process:

• Intro call with a Recruiter — Interview with the Hiring team — Сollection of recommendations — Offer.
 

Join Bitmedia Labs to evolve, explore, and make a real difference — together.

Our culture is built on openness, trust, and support. We value initiative, ownership, and results. We work as one team — helping each other, celebrating wins, and learning from challenges together.

We offer the freedom and space to grow:

• Professional growth and self-realization through ambitious products;
• The opportunity to bring your ideas to life, experiment, and directly influence the product’s development;
• Collaboration with talented teammates united by a shared goal.

We also care about well-being and balance:

• Flexible schedule and the option to work remotely or from our hubs in Kyiv, Warsaw, and Berlin;
• Competitive compensation, regular performance reviews, paid vacation, sick leave, and public holidays;
• Modern Apple equipment and thoughtful corporate gifts for holidays and personal milestones.
• Support for your growth: courses, workshops, and conferences.

Through our charity foundation Bit Spilka, run by volunteers from our team, we support the military, medics, and civilians across Ukraine — already delivering over $500,000 in aid. Here your work also drives social impact, and you can also join our volunteer initiatives.

If this resonates with you — send your CV and join us.

Let’s foster the world together!

Requirements:
— At least 1 year of cold calling experience;
— Experience in IT or online services;
— Understanding of how to work with and without scripts;
— Understanding of how to address business pain points;
— Experience with email marketing;
— English level B2+

Responsibilities:
- Working Hours: Aligned with US time zones (e.g., 5 PM — 1 AM EEST);
- Proactive Outbound Outreach: Execute 50-70 cold calls daily to potential US clients across targeted industries (e-commerce, retail, manufacturing);
- Lead Generation & Qualification: Identify key decision-makers (Marketing Directors, E-commerce Managers, CTOs) and qualify leads based on budget, authority, need, and timeline (BANT framework);
- CRM Management: Meticulously log all call activities, notes, and lead statuses in our CRM (e.g., HubSpot, Salesforce) to ensure a clean and actionable pipeline;
- Appointment Setting: Schedule qualified introductory meetings for the senior sales team with a clear handover of context and pain points;
- Script Development & Iteration: Collaborate with the marketing team to continuously refine and improve cold calling scripts and talking points based on conversion data and market feedback;
- Market Intelligence: Gather and report on market trends, common objections, and competitive insights from prospect interactions.
 

Working conditions:
— Paid vacation (15 business days per year);
— Flexible working hours (8 hours a day);
— Paid workshops, conferences, courses.

Profisea is an Israeli DevOps and Cloud company that provides a full spectrum of cloud management services — from intelligent customization of existing infrastructures to end-to-end design and optimization tailored to each client’s business goals. 
For over eight years, Profisea has been implementing top DevOps, GitOps, and FinOps practices to help organizations transform their cloud operations, enhance productivity, and achieve long-term efficiency and scalability. 

Building on this expertise, Profisea Labs was founded as an innovative AI-powered multi-cloud management platform. 
Profisea Labs helps CloudOps engineers and IT managers optimize cloud usage, reduce costs, and automate workflows through intelligent, next-generation technologies.We are now developing a cutting-edge AI division focused on agentic GenAI systems — autonomous agents capable of reasoning, learning, and interacting seamlessly with users and systems. 
We’re looking for curious and ambitious minds to join us in designing, training, and scaling these new AI-driven solutions shaping the future of cloud management. 
 
Your Responsibilities 
 

• Conduct cold calls in English and Ukrainian to reach potential clients — this is the main part of the job. 
• Research the client’s niche, industry, and business needs to better understand their challenges. 
• Identify and analyze potential leads using LinkedIn, Upwork, and company databases, according to the Ideal Customer Profile (ICP). 
• Create and launch personalized outreach sequences (intro messages, follow-ups) via LinkedIn and email. 
• Manage correspondence with leads, qualify them, and guide them to the next sales stage. 
• Schedule meetings and discovery calls for the sales team. 
• Keep accurate CRM records and track all interactions and KPIs. 
• Analyze campaign results and prepare regular reports on performance. 
   
  Requirements 
   
• English level B2 or higher — confident spoken and written. 
• Excellent communication and interpersonal skills. 
• Comfortable and confident making cold calls (a must). 
• Experience working with LinkedIn (Sales Navigator or basic tools). 
• Understanding of the sales funnel and outreach basics. 
• Motivation to grow in IT and sales. 
   
  Will be a plus: 
   
• Previous experience in sales or lead generation. 
• Familiarity with CRM systems (HubSpot, Salesforce, Zoho, etc.). 
• Basic knowledge of Excel and PowerPoint. 
   
  What We Offer 
   
• Opportunity to be part of a growing company and to grow with us 
• Being at the forefront of the DevOps and Cloud services industry 
• Great compensation and commissions 
• Flexible work hours 
• Professional working environment where you will be an essential member of our team 

AMS Pilot is more than just a marketing agency.

We are a team that genuinely helps brands on Amazon and TikTok Shop grow their profits — not just “run ads”.

We work with clients from the USA, the UK, Europe, and Ukraine, build long-term partnerships, and always rely on data, analytics, and measurable results.

If you want to:

• sell a high-quality service you can be proud of
• impact clients’ businesses, not just “close deals”
• grow your income and expertise in eCommerce

— you’ll feel at home with us 🚀

🌍 Learn more about us: https://amspilot.com/amazon-ppc-agency 

💰 What we offer

• Fixed salary + 10–20% revenue-based commission

  (the more you sell, the higher your percentage)

• Fully remote — work from anywhere
• Full-time position with flexible working hours (Mon–Fri)
• Paid vacation and sick leave
• Company-funded training + mentorship from strong sales and PPC experts
• International experience: clients and partners from the USA, UK, and Europe
• Real influence on clients’ businesses — and on your own income

🚀 Your role

You will be a key person in sales, helping clients see real growth opportunities for their businesses:

• Conduct sales and discovery calls with warm leads (inbound + qualified outbound)
• Analyze client accounts (Amazon / TikTok Shop) and identify growth opportunities
• Deeply understand client pain points and offer solutions — not generic packages
• Manage deals in the CRM: statuses, notes, next steps
• Work closely with PPC strategists and audit specialists
• Close deals and guide clients toward a confident start of cooperation

✅ What we’re looking for

Must-have:

• 2+ years of experience in B2B / eCommerce sales, preferably with Amazon and/or TikTok Shop (Shopify or Etsy experience is acceptable if Amazon experience is limited)
• Experience in consultative sales and closing mid-market deals
• English level B2–C1
• Strong communication skills and business mindset
• High level of self-organization, proactivity, and ownership of results

Nice to have:

• Experience selling Amazon agency services
• Understanding of key metrics: ACOS, TACoS, BSR
• Hands-on experience with Helium10, DataDive, SQP
• Basic Amazon / TikTok Shop account analysis skills

🔥 Why AMS Pilot

• You sell real results, not empty promises
• Transparent compensation: your results = your earnings
• A team that truly supports you — not “throwing you into the field”
• Opportunity to grow into Senior Sales or Team Lead roles

We are looking for a passionate and results-driven Sales Manager to join our growing team. 

You will work with US and European clients, manage the entire sales cycle, and focus on closing deals. This role requires a professional who combines strong communication and negotiation skills with a structured and KPI-driven approach.

Requirements:
— 2+ years of proven experience in B2B IT sales (software development, digital solutions, or IT services)
— Advanced English (B2—C1) — excellent communication and negotiation skills
— Strong closing and negotiation skills with the ability to manage complex sales cycles, handle objections, and deliver value-based selling
— Strong business acumen and interpersonal skills: empathy, adaptability, and the ability to build trust and long-term client relationships
— Track record of closing deals with US and European clients
— Proficiency with CRM systems (Pipedrive or similar)
— Result-oriented, KPI-driven mindset with the ability to meet quotas

Responsibilities:
— Manage the full sales cycle: lead qualification, discovery, negotiation, and closing
— Nurture inbound and outbound warm leads via email, LinkedIn, and calls
— Conduct discovery calls, demos with qualified prospects, and deliver value-based pitches
— Focus on closing deals while building long-term relationships
— Maintain CRM discipline (Pipedrive): update pipelines, track actions, prepare templates
— Re-engage with past or outdated leads to maximize opportunities
— Work towards monthly and quarterly revenue targets (quota-driven)
— Collaborate with marketing and delivery teams to ensure smooth client onboarding and satisfaction
— Account management opportunities are available if you are interested in developing this skill set

Nice to have:
— Experience working as both Sales and Account Manager (hybrid role)
— Background in domains such as Web3, AI, iGaming, or Crypto

Why Join Us:
— Flexible Work Environment: Benefit from remote work options and a work-life balance that suits your lifestyle
— Collaborative Culture: Join a team that values open communication, teamwork, and continuous learning
— Professional Growth: Support your growth with covered professional courses, ongoing learning opportunities, and clear paths for career development
— Technological Expertise: Our technical team is always keeping up with new technologies, so we are open to experiments and new approaches
— Generous Benefits: Take advantage of paid vacation, sick leaves, and holidays to recharge and maintain your well-being
— Global Exposure: Work on exciting projects with an international focus, primarily serving the Western European and USA markets

Recruitment stages: Intro call with Recruiter — Technical interview — Final interview  — Job offer

If you are motivated by challenges, and real impact on projects, we would be happy to meet you and tell you more about the team!

We are looking for a VIP Account Manager who will be responsible for delivering exceptional, personalized service to our most valued players. You will act as a trusted point of contact, ensuring a premium experience through tailored support, proactive engagement, and deep understanding of client needs. This role requires a client-first mindset, attention to detail, and the ability to solve complex issues efficiently and empathetically.

HOW YOU WILL MAKE AN IMPACT:

• Provide personalized support via chat, email, phone, and messengers to VIP clients
• Resolve complex issues related to payments, bonuses, verification, and gameplay
• Build and maintain trusted long-term relationships with high-value players
• Conduct proactive outreach and regular check-ins to ensure client satisfaction
• Collaborate effectively with Customer Support, RFPD, QA, Product, and CRM teams
• Share client insights to improve products and processes
• Coordinate special requests and custom solutions for VIP players
• Monitor daily player activity and gaming patterns of VIP clients
• Identify at-risk players and implement retention strategies
• Offer personalized bonuses and promotional campaigns
• Celebrate player milestones and significant events
• Ensure strict adherence to internal policies and procedures
• Track key metrics including retention rates, satisfaction scores, and response times
• English — B2 level or higher

• German - B1-B2 level or higher

   

WHAT WILL HELP YOU SUCCEED IN THE ROLE:

• Excellent communication skills (written and verbal) in English; additional languages are a plus
• Proven experience in VIP account management, customer success, or a similar client-facing role, preferably in iGaming or a related industry
• Strong problem-solving skills with the ability to handle sensitive and complex issues (e.g. payments, bonuses, verification) with discretion and professionalism
• Relationship-building expertise and a proactive approach to customer engagement
• Deep understanding of customer behavior, especially in high-value segments
• Ability to analyze player activity data and identify trends, opportunities, and risks
• Collaborative mindset with experience working across multiple departments (Customer Support, Product, CRM, etc.)
• Flexibility and adaptability — able to prioritize in a fast-paced, dynamic environment
• Attention to detail and a high level of organization
• Experience working with CRM tools and support platforms (e.g., Zendesk, Salesforce, or similar)

• Willingness to work shifts and be available outside standard hours for VIP client needs

   

WHY YOU’LL LOVE IT HERE:

• Flexible working hours and a remote work setup, so you can plan work around your life and not your life around work!
• Unlimited vacation days and paid sick leave—because your rest matters.
• A competitive compensation that truly reflects your skills and expertise.
• Employee referral bonus and gifts to celebrate your special occasions.
• 50% financial support for learning expenses to supercharge your professional growth!
• A positive atmosphere where you always feel respected and truly belong.
• Inspirational team-building activities that turn colleagues into best friends.
• Wellness benefits: We’ll support your sports passions, from yoga classes to gym memberships.
• Co-working space reimbursement to save your nerves from always working from home :)

Paycord is a PayTech company with a high-load platform for payment processing. We combine fintech expertise with merchant insights to create innovative solutions. We’ve successfully developed a strong product that helps businesses succeed in new markets.

Our primary focus is on solution-driven development, and we prioritize the needs of our business clients. We provide access to a wide range of local and international payment methods, supporting businesses in reaching new heights and achieving excellence.

We are looking for a proactive and relationship-driven Account Manager to manage and grow a portfolio of clients in the payments and high-risk industry. This role focuses on building long-term partnerships, identifying growth opportunities, and acting as the main point of contact between clients and internal teams.

 

You would be running such tasks as:

• Build and maintain strong, long-term relationships with existing clients;
• Act as the primary point of contact for client communication and support;
• Identify opportunities to upsell and cross-sell additional products and services;
• Understand client business models, especially within high-risk industries, and provide tailored solutions;
• Resolve client issues through effective problem-solving and coordination with internal teams;
• Collaborate closely with Operations, Product, Sales, and Finance teams to ensure smooth client experience;
• Monitor client performance, activity, and satisfaction;
• Attend industry events, conferences, and meetings to strengthen relationships and represent the company;
• Provide feedback from clients to internal teams to help improve products and services.
  
   

Required skills and expertise:

• Excellent communication and interpersonal skills;
• Strong command of English (written and spoken);
• Knowledge or experience in the payments industry;
• Understanding of high-risk industries;
• Proven ability to manage multiple accounts and priorities;
• Strong negotiation and relationship-building skills;
• Problem-solving mindset with a client-first approach;
• Previous experience in fintech, payment processing, or PSP environment.

Soft Skills Requirements:

• A-player with a positive mindset and ability to act with minimal guidance, be proactive, and handle uncertainty;
• Excellent presentation skills;
• Extraordinary communication and negotiation skills;
• Multitasking, time management, and planning skills;
• Excellent organizational skills.

We offer:

Care for your health and well-being:

• 100 % paid sick leaves;
• 20 working days of paid vacation;
• Medical support;
• Benefits Cafeteria (budget for gym/stomatology/psychological service & etc.);
• Ability to work remotely or in the office (as you wish);
• Corporate gifts & events.
  
   

Professional growth & development:

• Competitive salary with annual salary promotions;
• The annual budget for professional courses, conferences, workshops, and books;
• Internal training courses;
• Work with a team of professionals and have the opportunity to share knowledge.
  
   

Corporate Culture:

• Dynamic and result-oriented work environment;
• The ability to influence product development at an early stage;
• Openness to new ideas and approaches, healthy team discussions;
• No “red tape” culture.
  
  
   

Candidate journey:
HR Interview ---->Interview ---->Final Interview

About the role

We are seeking a senior commercial leader to build and scale primarily B2B sales in the defense and security sector, with selective B2G engagements. The role is based in Kyiv and involves regular international travel, including Europe and other partner markets. You will own the full commercial cycle with military, industrial, and institutional customers, from early engagement and demonstrations to contracting and long-term account development.

About us

We are a startup developing alternative navigation systems for UAVs. Our mission is to build reliable, GNSS-independent solutions for autonomous platforms. 

Responsibilities

• Build, manage, and expand a B2B sales pipeline in defense and security markets, with additional work across B2G engagements involving the Ministry of Defense of Ukraine and other national MoDs.
• Lead commercial engagements end to end: customer discovery, solution positioning, demonstrations, negotiations, and contract execution.
• Support tenders and capture activities where required, including preparation of proposals and participation in procurement processes related to MoD, EU, and NATO programs.
• Represent the company at international conferences, exhibitions, and industry events; organize and deliver field demonstrations and technical presentations.
• Coordinate closely with legal, finance, engineering, and production teams to ensure commercially viable and contract-compliant deals.
• Design, build, and continuously improve sales processes, pipelines, and reporting using the company’s internal CRM system.

• Apply analytical and business-analysis thinking to improve forecasting, deal qualification, and go-to-market execution; contribute to scaling and structuring the sales function over time.

   

Requirements

• Demonstrated experience owning and executing the full sales cycle in complex B2B environments, including proposals, negotiations, and contracts.
• Strong communication and presentation skills, with the ability to engage senior stakeholders, technical teams, and international partners.
• High level of interpersonal effectiveness, with a track record of building trust and maintaining long-term customer relationships.
• Proactive, self-directed approach with the ability to take initiative and operate with limited structure.
• Capability to design, document, and improve sales processes and pipelines, applying analytical and business-analysis thinking to forecasting and execution.

• Upper-intermediate to advanced English (B2–C1).

   

Would be a plus

• Proven commercial experience in defense and security markets.
• Practical experience working with the Ministry of Defense of Ukraine and/or other national Ministries of Defense.
• Experience selling physical or hardware products, particularly complex or mission-critical systems.
• Direct exposure to B2G sales, public procurement, or tender-based processes (MoD, EU, NATO).
• Experience in the UK and European defense markets, including work with integrators, primes, or institutional customers.
• Background in miltech, engineering, or other technically sophisticated industries.

• Experience operating in environments with export controls, compliance constraints, or regulated customers.

   

What we offer

• Senior, high-impact commercial role with direct ownership of international B2B defense revenue.
• Kyiv-based position with regular international travel, including conferences, exhibitions, and customer engagements across Europe and partner markets.
• Meaningful influence over go-to-market strategy, sales processes, and commercial structure as the function scales.
• Performance-based compensation structure aligned with results and long-term value creation, discussed individually.
• Opportunity to work hands-on with advanced, real-world defense technologies and high-stakes customers

Format: Full-time
Compensation: Fixed salary + % per closed deal
Work format: Remote

Responsibilities:

• Working with the automated lead generation system Convertix.io
• Monitoring and fine-tuning lead generation criteria (niche, budget, keywords, filters)
• Leading sales conversations with clients (chat-first)
• Qualifying leads and identifying real buying intent
• Negotiating pricing, scope, and timelines

Requirements:

• Strong hands-on experience with Upwork sales (not theory)
• Clear understanding of the sales funnel: proposal → reply → negotiation → deal
• Confident written English (B2+ / C1 preferred)
• Strong negotiation and closing skills
• Ability to push deals forward and drive clients to a decision

How to apply:

In your application, please include:

1. ICP and tech stack you were working with

2. Your Upwork sales experience

3. Your average reply rate / close rate