Junior Customer Success Manager

Dynamica Labs invites a Junior Customer Success Manager /Project Manager(CRM)  for the implementation of Microsoft Dynamics 365 CRM system to our clients. This position is for those currently working as Dev, QA, IT BA, Technical Support Specialist or similar. We provide comprehensive training for transitioning into this role. 
 

 FUNCTIONAL RESPONSIBILITIES: 

• Participation in projects for the implementation of Microsoft Dynamics 365 CRM system. 
• Configuring the Microsoft Dynamics 365 CRM system to fit the client's business processes. 
• Interaction with the development department in terms of writing tasks for system customization, controlling deadlines and quality of execution. 
• Building strong relationships with clients to ensure excellent service levels. 
• Meeting deadlines and reporting on completed work.
   

    WHAT WE EXPECT FROM YOU: 

• 1+ year of experience in IT field
• Desire to continuously learn new things 
• Technically savvy 
• English language proficiency at the upper-intermediate level or higher 
• Higher education(in technical or IT field)
  
      WOULD BE A PLUS: 
• Experience working in an IT company 
• Experience as a PM or project management courses 
  Experience working with CRM/ERP systems
  
   BENEFITS:  
• A London based company, Microsoft Solutions Partner for Business Applications 
• UK and US based clients only 
• Opportunities for self-realization, professional and career growth 
• Skilled management and mature processes 
• Interesting and diverse projects 
• Friendly team 
• Transparent payment system 
• Remote work 
• Paid public holidays, annual leave, sick days 
• Guidance, mentoring and training for Dynamics Sales and Marketing, HubSpot, ClickDimensions, MS PowerApps