Jobs Head / Chief

We are an international iGaming holding developing our own B2C products and proprietary technology.

One of our key projects is a UK-focused online casino built on our own custom platform.

We are looking for a strong Head of Operations / Operations Lead who will take ownership of day-to-day casino operations and work closely with Product, Development, Payments, CRM, VIP, Support, Risk and Compliance.

This is a hands-on role for someone who understands how an online casino works end to end and can identify operational bottlenecks, find root causes and drive solutions.
 

Responsibilities

• Own daily operations of the UK casino.
• Control the full player journey: Registration → KYC → Deposit → Gameplay → Bonus → Retention/VIP → Withdrawal.
• Identify issues affecting conversion, retention, payments, player experience and revenue.
• Work closely with Product and Development on priorities, fixes and improvements.
• Coordinate Payments, CRM, Support, Risk and Compliance operational flows.
• Monitor deposit and withdrawal performance, PSP issues and payment-related incidents.
• Improve SOPs, SLAs, escalation processes and internal workflows.
• Reduce manual work through automation and process optimisation.
• Analyse key operational KPIs and turn data into actions.
• Manage critical incidents and ensure problems are resolved across teams.
   

Requirements

• 4+ years of experience in iGaming.
• Experience in Operations / Casino Operations / Product Operations / Payments Operations or a similar senior role.
• Hands-on experience with the UK iGaming market is mandatory.
• Strong online casino background.
• Good understanding of UKGC-regulated operations, KYC/AML and Safer Gambling processes.
• Strong knowledge of Payments, CRM/Retention, VIP, Support and Risk/Fraud.
• Experience working directly with Product and Development teams.
• Strong analytical and Root Cause Analysis skills.
• Understanding of key metrics: FTD Conversion, Deposit Success Rate, Retention, Repeat Deposit, Bonus Cost, GGR, NGR and LTV.
• Strong English.

Nice to have

• Experience with a custom-built casino platform.
• PSP integrations / payment orchestration.
• CRM / Retention or VIP background.
• Game providers / aggregators.
• SQL / BI tools.
• Experience launching a casino product or GEO from scratch.
  
   

What we offer

• Senior role with real ownership and decision-making power.
• Direct influence on product, operations and business performance.
• Work with a proprietary platform, not a standard white-label solution.
• Opportunity to build and improve operational processes from the ground up.
• Strong cross-functional team and direct communication with management.
   

We are looking for a strategic, data-driven, and operationally strong Head of Sales to lead and scale our outbound sales division across Tier-1 markets.

This is a high-impact leadership role focused on building scalable outbound sales systems, increasing player monetization, and driving VIP conversion across multiple GEOs.

The role was created as part of separating VIP and Sales into two dedicated verticals, giving the future Head of Sales full ownership over outbound revenue generation, CRM-driven sales operations, and sales infrastructure development.
 

HOW YOU WILL MAKE AN IMPACT

• Take full ownership of outbound sales performance, player conversion into VIP segments, and initial revenue generation across multiple GEOs
• Build, scale, and optimize the Sales department structure starting from an existing team of 10 agents
• Set, monitor, and improve KPIs related to revenue, deposits, conversion rates, player activity, retention, and sales efficiency
• Manage multi-channel outbound communication systems including phone sales, auto-dialers, SMS, email, messengers, and CRM-triggered communication flows
• Research, select, configure, and optimize CRM systems tailored to operational and cross-functional business needs
• Implement CRM automation, routing logic, trigger-based communication scenarios, and personalized sales workflows
• Develop scalable segmentation systems based on player lifecycle, deposit behavior, value, engagement, and risk profiles
• Create personalized offer strategies focused on maximizing NGR, LTV, retention, and player profitability
• Establish communication QA frameworks, analytics infrastructure, reporting systems, and operational standards
• Develop sales playbooks, scripts, objection-handling frameworks, and communication standards for different customer segments and GEOs
• Lead hiring, onboarding, coaching, training, performance management, and leadership development for sales managers and team leads
• Collaborate closely with Operations, CRM, Product, VIP, Analytics, and Compliance teams
   

WHAT WILL HELP YOU SUCCEED IN THE ROLE

• 3+ years of leadership experience as Head of Sales, Call Center Director, Sales Operations Lead, or similar management roles
• Experience in the iGaming industry
• Proven experience building or restructuring outbound sales departments and operational frameworks
• Hands-on experience selecting, implementing, and configuring CRM systems from scratch, including process architecture, segmentation, automation, and routing logic
• Strong understanding of outbound sales infrastructure, predictive/power dialers, CRM-driven workflows, and messaging systems
• Proven success working with Tier-1 GEOs (Western Europe, Canada, Australia/New Zealand) and understanding local customer psychology and premium-client communication standards
• Strong analytical and data-driven mindset with advanced understanding of LTV, CAC, ARPU, Churn, Conversion Rate, and retention metrics
• Experience managing high-volume outbound teams and scaling operational performance
• Ability to combine strategic thinking with hands-on operational leadership
• Strong people-management and leadership skills with experience developing managers and team leads
• English level B2+ is mandatory
• Additional Tier-1 languages will be considered a strong advantage
   

WHY YOU’LL LOVE IT HERE:

• Flexible working hours and a remote work setup, so you can plan work around your life and not your life around work!
• Unlimited vacation days and paid sick leave—because your rest matters.
• A competitive compensation that truly reflects your skills and expertise.
• Employee referral bonus and gifts to celebrate your special occasions.
• 50% financial support for learning expenses to supercharge your professional growth!
• A positive atmosphere where you always feel respected and truly belong.
• Inspirational team-building activities that turn colleagues into best friends.
• Wellness benefits: We’ll support your sports passions, from yoga classes to gym memberships.
• Co-working space reimbursement to save your nerves from always working from home :)

Smart Capital Center is an AI-powered platform transforming Commercial Real Estate (CRE) investment and financial management. Our platform combines real-time market data, financial modeling, workflow automation, and Generative AI to power underwriting, asset management, and portfolio analytics.

Operating at the intersection of AI, finance, and commercial real estate, we are building software that replaces manual, spreadsheet-driven workflows with intelligent, scalable systems.

Our clients include leading institutions such as JLL, Pacific Life Insurance Company, and KeyBank. We are a lean, high-performance engineering organization solving complex problems in a $17 trillion industry.

Learn more at www.smartcapitalcenter.com

The Role

We are looking for an Engineering Manager who combines strong technical leadership with exceptional people management and execution.

This is a hands-on leadership role. While your primary responsibility is building and leading a high-performing engineering team, you will remain deeply involved in technical direction, architecture, AI adoption, and engineering excellence.

You will partner closely with Product, Design, Data, AI, and executive leadership to translate business objectives into scalable technical solutions while fostering an engineering culture centered on ownership, innovation, continuous improvement, and rapid execution.

As an engineering leader, you will help shape not only what we build, but how we build it—leveraging AI to improve both our products and our engineering processes.

What You'll Do

Engineering Leadership

• Lead, mentor, and grow a team of high-performing software engineers.
• Build a culture of ownership, accountability, technical excellence, and continuous learning.
• Recruit, hire, and retain exceptional engineering talent.
• Coach engineers through regular one-on-ones, performance feedback, and career development.
• Foster psychological safety while maintaining high performance standards.
• Develop future technical leaders within the organization.

Technical Leadership

• Drive technical direction alongside senior engineers and architects.
• Review system architecture and technical designs.
• Guide architectural decisions that improve scalability, reliability, maintainability, and security.
• Balance long-term platform evolution with near-term product delivery.
• Establish engineering standards, coding practices, testing strategies, and documentation expectations.
• Drive continuous improvement across engineering processes and developer experience.

AI Engineering Leadership

• Partner with AI engineers to build and operate AI-powered product capabilities.
• Establish best practices for integrating Large Language Models (LLMs) into production systems.
• Promote responsible AI engineering, including evaluation, monitoring, security, and governance.
• Drive adoption of AI-assisted software development tools to improve engineering productivity.
• Evaluate emerging AI technologies and recommend practical adoption where they create measurable business value.
• Help engineers effectively leverage modern AI development tools including GitHub Copilot, Cursor, Claude Code, and similar platforms.

Delivery & Execution

• Own engineering execution across multiple initiatives and product domains.
• Partner with Product Managers to define roadmaps, priorities, estimates, and delivery plans.
• Remove blockers and enable teams to execute efficiently.
• Drive predictable software delivery without compromising engineering quality.
• Continuously improve planning, estimation, release management, and Agile execution.
• Ensure successful delivery of customer-facing features and internal platform improvements.

Platform & Operational Excellence

• Drive improvements in platform reliability, scalability, observability, and operational excellence.
• Improve CI/CD pipelines, automated testing, deployment processes, and developer productivity.
• Establish engineering metrics including deployment frequency, lead time, reliability, defect rates, and operational health.
• Promote ownership of production systems and operational excellence.
• Support incident response, root cause analysis, and continuous improvement initiatives.

Cross-Functional Collaboration

• Partner closely with Product, UX, AI, Data, and Customer Success teams.
• Communicate technical strategy and project status to stakeholders.
• Align engineering priorities with company objectives.
• Participate actively in product planning and strategic decision making.

Requirements

Leadership

• Significant experience building and delivering production software.
• Experience leading software engineering teams in fast-moving environments.
• Proven success hiring, mentoring, and developing engineers.
• Strong coaching, communication, and organizational skills.
• Demonstrated ability to build high-performing engineering teams.
• Ability to influence across technical and business organizations.

Technical Background

• Strong experience building and shipping modern full-stack applications.
• Expertise with modern frontend technologies including React, TypeScript, and JavaScript.
• Strong backend experience using Java/Spring Boot and/or Python.
• Experience designing scalable APIs and distributed systems.
• Strong understanding of relational databases (PostgreSQL preferred).
• Experience building cloud-native applications on AWS or similar cloud platforms.
• Solid understanding of software architecture, security, scalability, and system reliability.

AI & Modern Engineering

• Experience building, integrating, or operating AI-powered applications.
• Understanding of LLMs, prompt engineering, structured outputs, tool/function calling, and Retrieval-Augmented Generation (RAG).
• Familiarity with vector databases, embeddings, semantic search, or AI orchestration frameworks is a plus.
• Experience using AI-assisted software development tools to improve engineering productivity.
• Ability to evaluate emerging AI technologies and drive practical adoption across engineering teams.
• Understanding of AI security, governance, and responsible AI practices.

Engineering Management

• Experience leading Agile software development.
• Strong understanding of modern software delivery practices.
• Experience balancing engineering quality with delivery speed.
• Ability to manage multiple priorities in a fast-paced environment.
• Data-driven approach to planning, execution, and continuous improvement.
• Experience defining and tracking engineering performance metrics.

Core Competencies

• Technical leadership
• Strategic thinking
• Ownership mindset
• Strong execution
• Excellent communication
• Coaching and mentoring
• Systems thinking
• Pragmatic decision making
• Continuous improvement
• Customer-focused problem solving

Nice to Have

• Commercial Real Estate (CRE), financial systems, or analytics platform experience.
• Experience with event-driven or microservice architectures.
• Experience with Kubernetes, Docker, Terraform, or Infrastructure as Code.
• Experience with observability platforms such as Datadog, Grafana, Prometheus, or OpenTelemetry.
• Experience with high-volume data processing and distributed systems.
• Experience scaling engineering teams in startup or high-growth environments.

Why Join Smart Capital Center

• Lead engineering for an AI-native platform transforming Commercial Real Estate.
• Shape engineering culture, architecture, and technical strategy.
• Build products used by leading financial institutions.
• Work directly with founders and executive leadership.
• Solve complex challenges across AI, financial modeling, and large-scale data.
• Build an engineering organization where AI accelerates both product innovation and developer productivity.
• Operate with high ownership, rapid decision-making, and minimal bureaucracy.

JustMarkets is looking for an experienced Head of Infrastructure to lead our engineering operations and maintain a highly loaded, globally distributed trading infrastructure. In this role, you will be solving complex architectural challenges within our hybrid platform, bridging our on-premise trading core (Windows, MetaTrader) with an evolving Linux and Cloud-native ecosystem. You will drive infrastructure automation, as well as lead, mentor, and scale a team of highly skilled engineers.
 

Responsibilities

• Manage team capacity, resource allocation, and establish effective 24/7 on-call rotation processes for incident response.
• Take ownership of the infrastructure budget (FinOps), optimizing cloud costs across AWS, Azure, and Alibaba
• Lead, mentor, and scale a team of DevOps and Site Reliability Engineers
• Define the hiring strategy, interview candidates, and scale the infrastructure team as the business grows.
• Set up, maintain, and ensure the high availability of the global trading infrastructure.
• Guide the architectural vision of our hybrid infrastructure, balancing established on-premise trading cores with scalable Cloud-Native environments.
• Build and maintain comprehensive platform solutions tailored for our software development teams
• Drive the automation of infrastructure using Infrastructure-as-Code (Terraform, Ansible) and build robust CI/CD pipelines.
• Implement and maintain enterprise-level network information security, including DDoS mitigation and infrastructure hardening.
• Collaborate closely with Engineering teams, Product Owners, and C-level stakeholders to align infrastructure roadmaps with business goals.

• Draw up documentation, disaster recovery plans, and instructions for infrastructure operations.

   

Requirements

• 8+ years of hands-on experience in DevOps, System Administration, or Infrastructure Engineering in high-load environments.
• 3+ years of proven experience in a leadership role (managing teams of 20+ engineers).
• Solid experience with Cloud platforms (AWS, Azure, or Alibaba Cloud) and understanding of global network routing.
• Extensive knowledge and hands-on experience with IaC (Terraform, Ansible) and managing CI/CD pipelines.
• Knowledge of containerization and orchestration (Docker, Kubernetes) and a desire to drive Cloud-Native transformation.
• Strong background in network information security and implementing monitoring tools (e.g., Prometheus, Grafana, Datadog).
• Solid experience in administrating relational databases (MySQL).

• English level: Upper-Intermediate or higher (crucial for stakeholder management and technical documentation).

   

Will be a plus

• Experience in the FinTech, CFD domain, or High-Frequency Trading.
• Experience managing and scaling MetaTrader (MT4/MT5) server environments.
• Expertise in configuring and managing Windows Server environments and proficiency in PowerShell scripting.
• Proficiency in one or more programming languages
• Experience with PostgreSQL databases.

• Experience working with enterprise network architectures (BGP, bare-metal servers) and geo-distributed latency optimization.

   

We offer

• 20 paid vacation days per year
• 10 paid sick leave days per year
• Public holidays as per the company’s approved Public holiday list
• Medical insurance
• Professional education budget
• Language learning budget
• Wellness budget (gym membership, sports gear and related expenses)

We are a fast-growing international iGaming company with 1,000+ professionals and a portfolio of successful projects operating across Tier 1–3 markets worldwide.

We are looking for an experienced Head of VIP to lead and further develop the VIP direction across two iGaming projects.

This is a hands-on leadership role for someone who understands VIP management from the inside and can combine team leadership, player management, process development, and commercial focus.

You will take ownership of the existing VIP function, strengthen current processes, develop the team, and drive the further growth of the VIP player base and product.

🎯 What You'll Do

• Lead and develop the VIP team across two projects.
• Oversee day-to-day VIP operations and ensure high standards of player management.
• Develop the existing VIP player base and identify opportunities for further growth.
• Support the team in managing key and high-value players and complex player cases.
• Develop and improve VIP processes, workflows, and service standards.
• Improve VIP offers, campaigns, communication, and personalized player approaches.
• Monitor VIP and team performance and identify areas for improvement.
• Set clear priorities and ensure effective execution across the VIP function.

• Collaborate closely with CRM, Product, BI, Payments, and other teams on VIP initiatives.

   

🔎 What We're Looking For

• Proven experience in VIP management within iGaming.
• Previous experience leading a VIP team or function.
• Strong hands-on understanding of VIP and high-value player management.
• Experience building and improving VIP processes and team workflows.
• Good understanding of player behavior, retention, engagement, and VIP service.
• Strong leadership and people management skills.
• Commercial mindset and confidence working with VIP performance data.
• Ability to combine strategic thinking with hands-on involvement.
• Strong communication, decision-making, and problem-solving skills.

• High level of ownership and autonomy.

   

💼 What We Offer

• We work remotely: Mon-Fri, from 10:00 to 19:00 (UTC+2)
• Paid vacation and sick leave 
• Competitive salary 
• Participation in company internal events .
• Freedom from micromanagement and rigid hierarchies 
• As a team, we are constantly striving to be the best among our competitors! We offer a dynamic, forward-thinking work environment within a profitable company. We recognize that our specialists and managers are crucial to our success and are always ready to support their initiatives.

🔥 Interested?

If you're an experienced VIP professional who enjoys working with players, developing a team, and improving the VIP experience, we'd love to hear from you.

Send us your CV and let's talk! 🚀

🚀 We’re hiring: Head of CRM Retention

We are a fast-growing iGaming company with 1,300+ professionals and 10+ successful projects operating across international markets. We are looking for an experienced Head of CRM Retention to lead and scale our CRM function, with a strong focus on Tier-1 GEOs and high-value player segments.

Responsibilities:

• Own and drive the CRM Retention strategy across Tier-1 markets, ensuring sustainable growth in player engagement, retention, LTV, and revenue.
• Develop market-specific retention approaches based on player behavior, local preferences, regulatory specifics, and competitive landscape.
• Lead, mentor, and develop the CRM team, establishing clear processes, best practices, and performance standards.
• Define, track, and improve key CRM KPIs, including Retention Rate, LTV, ARPU, ROI, Churn Rate, Reactivation Rate, and Conversion Rate.
• Own customer segmentation, lifecycle management, personalization, loyalty mechanics, bonus strategies, and CRM automation.
• Build sophisticated communication journeys across different player lifecycle stages and value segments.
• Work closely with Product, Marketing, BI, Analytics, VIP, and Acquisition teams to create data-driven retention initiatives.
• Identify growth opportunities through cohort analysis, player behavior, market trends, and competitor benchmarking.
• Continuously test and optimize CRM campaigns, offers, communication channels, and retention mechanics.

• Ensure CRM activities are adapted to the expectations and behavioral patterns of players in highly competitive Tier-1 markets.

   

Requirements:

• 4+ years of experience in CRM, Retention, or Lifecycle Marketing within the iGaming industry.
• 2+ years of experience leading CRM teams.
• Proven hands-on experience with Tier-1 GEOs and a strong understanding of mature, highly competitive iGaming markets.
• Experience managing CRM strategies for high-value and VIP player segments will be a strong advantage.
• Strong expertise in retention strategy, loyalty programs, player segmentation, bonus mechanics, CRM automation, personalization, and lifecycle management.
• Proven ability to improve key retention metrics through data-driven experimentation and optimization.
• Strong analytical skills and confidence working with player data, cohorts, funnels, and CRM performance metrics.
• Experience with CRM platforms; Smartico experience will be a strong plus.
• Ability to combine strategic ownership with hands-on execution in a fast-paced environment.
• Upper-Intermediate English or higher.

• Fluent Ukrainian or Russian communication skills.

   

What We Offer:

🌍 Fully remote work
💰 Competitive salary
🏖 Paid vacation, sick leave, and Birthday Day Off
📈 Opportunity to build and scale the CRM Retention function across Tier-1 markets
🤝 Strong team culture and fast decision-making
🚀 High level of ownership and direct impact on business growth

Ready to take ownership of CRM Retention and drive player value across Tier-1 markets?

Performa is an international HR agency specializing in connecting top talent with leading companies across the iGaming, IT, and Marketing industries. 

Our client is an iGaming company launching a new online crypto casino project as a spin-off from a large international casino brand. The project is currently at an early stage, with a core team already in place and active preparation for launch.

We are looking for a Head of Financial Operations to join the team and take ownership of the company’s financial operations across payments, treasury, crypto liquidity, custody, withdrawals, settlements, reconciliation, chargebacks, and transaction-level financial controls.

The Project

We are building a new online crypto casino project, launched as a spin-off from a large international online casino brand. This is an early-stage opportunity to join an ambitious, fast-moving and execution-driven team with real ownership and direct impact on the business. The position is based on-site in Dubai.

Compensation and the overall package are discussed individually; relocation support can be provided where required.

The Role

The Head of Financial Operations (FinOps) owns the company’s payment infrastructure and controlled movement of money across fiat and crypto rails. The role combines Head of Payments, Treasury and Reconciliation responsibilities: payment orchestration, PSP and banking relationships, liquidity, custody, withdrawals execution, settlements, chargebacks, reconciliation, payment economics and transaction-level financial controls. FinOps executes authorized financial actions and maintains the financial evidence trail.

Responsibilities

Payments and Provider Management

1. Own the payment operating model across fiat and crypto methods, including routing, cascading, failover and GEO-specific cashier configurations in cooperation with IT Department.
2. Lead the selection, commercial negotiation, onboarding and launch of PSPs, acquirers, banks, gateways, crypto processors and other payment partners within delegated authority.
3. Monitor payment conversion, technical success, payout execution, provider availability, fees, reserves, settlement terms and counterparty exposure; drive corrective action and escalation.

4. Maintain a resilient provider portfolio with appropriate concentration limits, fallback capacity and replacement pipelines.

    

Treasury, Custody and Crypto Liquidity

1. Own daily liquidity across PSPs, banks, wallets, custodians and exchanges to fund authorised withdrawals and business obligations.
2. Design and operate the hot/warm/cold wallet model, rebalancing thresholds, signing workflows and transaction-approval controls with the CFO and Risk.
3. Execute approved treasury, conversion and hedging strategies and maintain sufficient fiat/crypto on- and off-ramp capacity.

4. Monitor and mitigate FX, crypto-price, counterparty, settlement, network-fee and liquidity exposures, escalating limit recommendations to the CFO.

    

Withdrawals, Disputes and Controlled Execution

1. Execute withdrawals and other financial actions only after required system, Risk and Compliance approvals, preserving maker-checker, custody and transaction-limit controls.
2. Own payout routing, transaction submission, provider/wallet execution, status monitoring and resolution of failed or stuck transactions.
3. Administer chargebacks, refunds and payment disputes on the financial and provider side, including evidence submission, reversals, reserves and ledger impact.

4. Maintain auditable evidence for holds, releases, rejects, refunds, reversals, disputes and manual interventions; never override a Risk or Compliance restriction.

    

Reconciliation, Settlement and Financial Control

1. Own daily end-to-end reconciliation across gaming, payment, banking, wallet, custody, exchange and accounting systems, with controlled investigation and closure of exceptions.
2. Validate settlements, balances, fees, exchange rates, reserves and segregation of player-related and corporate funds.
3. Own transaction-level controls and operational subledgers, providing reconciled data and evidence for month-end close, audits and regulatory reviews (Accounting retains ownership of statutory books and financial statements).

4. Provide transaction, wallet and settlement evidence to investigations and regulatory reporting without assuming ownership of AML or fraud decisions.

    

Reporting, Process and Team Leadership

1. Own payment and treasury reporting and P&L, covering performance, liquidity, provider exposure, fees, FX/crypto costs, chargebacks, reserves, incidents and control exceptions.
2. Build and lead the FinOps team across payments, treasury and reconciliation, including 24/7 coverage where required.
3. Maintain SOPs, approval matrices, business-continuity procedures and cross-functional SLAs, and drive appropriate automation.

4. Represent FinOps in launches and strategic planning, signing off payment readiness, liquidity, reconciliation and financial controls.

    

Requirements

1. 7+ years of experience in payments, treasury or financial operations, including leadership experience; online casino, sportsbook, PSP, fintech or crypto-exchange experience is strongly preferred.
2. Hands-on knowledge of cards, bank transfers, e-wallets, acquiring, payment orchestration, refunds, chargebacks, settlements and provider reserves.
3. Strong crypto operations experience, including custody, hot/cold wallet controls, exchanges, OTC, on/off-ramps, stablecoins and multi-chain liquidity.
4. Proven ownership of high-volume reconciliation and transaction-level financial controls.
5. Strong commercial experience with PSPs, banks, custodians, exchanges or comparable payment partners.
6. Strong data skills; advanced spreadsheet capability and confidence working with APIs, SQL, dashboards or large transaction datasets.
7. Working knowledge of AML/KYC, sanctions and fraud controls sufficient to execute decisions and preserve evidence while respecting independent control ownership.

8. Fluent English, written and spoken.

    

Preferred Qualifications

1. Prior experience as Head of Payments, Head of Treasury, Head of FinOps or an equivalent role in iGaming.
2. Practical knowledge of crypto custody platforms and wallet infrastructure, including Fireblocks, Copper or BitGo, covering transaction workflows, signing and approval schemes, hot/warm/cold wallet structures, wallet rebalancing, access controls and crypto liquidity management.
3. Working knowledge of blockchain analytics and wallet-screening tools such as Chainalysis or Elliptic, sufficient to interpret screening results, identify transactions requiring escalation and execute authorised holds or releases in accordance with approved Risk and Compliance decisions.
4. Experience across multiple gaming jurisdictions and high-risk merchant banking environments.
5. Experience designing automated reconciliation, payment-monitoring and treasury-control tooling.

6. Strong mathematical, finance or quantitative background.

    

We Offer

1. A senior leadership role building the FinOps function from the ground up, with real ownership of payment infrastructure, treasury and financial controls.
2. Relocation support where needed.
3. Competitive compensation package discussed individually with each candidate.

RedCore is an international business group that creates technological solutions for digital markets. Our products and services cover fintech, marketing, e-commerce, customer service, communications, and regulatory technologies.

We are looking for a Head of Cybersecurity Operations!

Requirements:

1. Skills and Experience
Proven experience building, transforming, or significantly improving cybersecurity operational capabilities and processes. Experience implementing or improving a centralized IAM or PAM solution. Experience building or maturing a SOC function from an early-stage or fragmented operating model.
Experience working in complex technology environments with cloud, hybrid, and distributed infrastructure. Experience operating cybersecurity functions in a fast-growing, technology-driven, or multi-product organization.
Ability to translate high-level cybersecurity objectives into practical, measurable operational initiatives. Experience designing and implementing operational processes, escalation models, KPIs, SLAs, and performance metrics.
Strong practical understanding of SOC operating models, including monitoring, alert triage, investigation, escalation, incident handling, and reporting; SIEM platforms, security event correlation, detection engineering, and security analytics.
Proven results in threat hunting and the application of threat intelligence to operational security (security logging, telemetry collection, retention, and investigation requirements).
Pragmatic approach to cybersecurity, with the ability to balance security, operational efficiency, and business needs. Structured and analytical approach to complex security and operational problems.
Experience defining team structures, responsibilities, operating models, and areas of ownership, as well as setting objectives, KPIs, and measurable performance expectations for teams.

2. Qualifications:
Education: Bachelor’s / Master’s degree in Computer Science, Software Engineering, or Management.
7+ years of experience in cybersecurity, information security, or related technical security roles.
3+ years of experience leading cybersecurity, security operations, SOC, IAM, incident response, or other security engineering teams.
Experience in iGaming, fintech, or other regulated environments (strongly preferred).
Relevant certifications are a plus.

3. Softs
Strong decision-making skills, particularly during security incidents and high-risk situations.
Strong ownership and accountability for outcomes. Ability to prioritize effectively in a high-volume and rapidly changing environment.
Exceptional communication skills with ability to lead under pressure.
Strategic thinker able to balance business needs with risk management.
Strong communication and mentoring skills; ability to lead, motivate, and mentor a team.

Responsibilities:

The Head of Cybersecurity Operations is responsible for leading and continuously improving the business group’s cybersecurity operations and core security capabilities.
The role ensures that cybersecurity controls are effectively operated and monitored with particular responsibility for the Security Operations Center (SOC) and Identity and Access Management (IAM) functions. The role works closely with the Head of Infrastructure Security, Head of Application Security, SRE & Incident Management, and other technology and business functions to ensure that cybersecurity risks are identified, detected, contained, and addressed in a coordinated manner.

1. Cybersecurity Operations Leadership
Define and continuously improve the cybersecurity operating model, processes, responsibilities, and operational standards.
Ensure effective coordination between SOC, IAM, Infrastructure Security, Application Security, SRE, and other relevant teams.
Establish clear ownership and escalation paths for security events, incidents, vulnerabilities, and access-related risks. Define cybersecurity-specific escalation procedures and ensure appropriate stakeholders are involved.
Ensure cybersecurity operations are aligned with the organization’s security strategy, risk appetite, regulatory obligations, and business priorities. Ensure that operational cybersecurity requirements are clearly communicated to relevant teams and translated into actionable technical and organizational requirements.
Build a scalable cybersecurity operational model capable of supporting a growing portfolio of products, platforms, business domains, and geographical locations. Continuously improve the efficiency, scalability, and maturity of cybersecurity operations.

2. Security Operations Center (SOC)
Define the SOC operating model, including monitoring, alert triage, investigation, escalation, incident handling, and reporting.
Ensure effective monitoring of relevant infrastructure, systems, identities, endpoints, cloud environments, and security events. Ensure appropriate security telemetry is collected, retained, and available for investigation.
Ensure security events are properly investigated, documented, prioritized, escalated, and resolved. Ensure security incidents are properly classified based on severity, impact, scope, and risk.
Define and continuously improve detection rules, use cases, alerting logic, and threat detection capabilities. Drive threat hunting and proactive identification of suspicious activity and security weaknesses.Ensure emerging threats and relevant threat intelligence are incorporated into security monitoring and detection activities where appropriate.
Ensure lessons learned from security incidents are translated into improvements in detection, controls, processes, and architecture. Track remediation activities resulting from cybersecurity incidents and ensure appropriate ownership and follow-through.

3. Identity and Access Management (IAM)
Define and maintain the organization’s access management principles, processes, and operational standards.

Ensure appropriate identity lifecycle management, including onboarding, role changes, access modification, and offboarding. Establish and maintain effective processes for access provisioning, approval, review, and revocation.
Ensure the principle of least privilege is applied across corporate systems, infrastructure, cloud environments, and relevant platforms. Oversee privileged access management and controls for administrative, production, and other high-risk access.
Drive regular access reviews and recertification processes for critical systems and privileged accounts.
Identify and address excessive, unnecessary, orphaned, shared, or otherwise risky access.
Drive automation and standardization of IAM processes where appropriate. Drive automation of repetitive security operations and access management activities.

4. Leadership & People Management
Lead and develop the SOC and IAM teams.
Define team structure, roles, career paths, and competency development.
Hire, mentor, and retain high-performing security engineers and leaders. Build the capabilities required to support a mature and scalable cybersecurity operation.
Establish team objectives, KPIs, and performance metrics.Establish clear goals, performance expectations, and development plans for team members.

Our benefits to you:

☘️An exciting and challenging job in a fast-growing business group, the opportunity to be part of a multicultural team of top professionals in Development, Architecture, Management, Operations, Marketing, Legal, Finance, and more

🤝🏻Great working atmosphere with passionate experts and leaders, sharing a friendly culture and a success-driven mindset is guaranteed

🧑🏻‍💻Modern corporate equipment based on macOS or Windows and additional equipment are provided

🏖Paid vacations, sick leave, personal events days, days off

💵Referral program — enjoy cooperation with your colleagues and get the bonus

📚Educational programs: regular internal training sessions, compensation for external education, attendance of specialized global conferences

🎯Rewards program for mentoring and coaching colleagues

✈️In-house Travel Service

🦄Multiple internal activities: online platform for employees with quests, gamification, presents and news, clubs for movie / book / pets lovers and more

🎳Other benefits could be added based on your location 

We are looking for a highly skilled Head of User Acquisition specialist who will take on the development of the in-app direction and take a systematic approach to scaling of traffic sources. You will be responsible for optimizing the purchasing strategy, connecting and developing new channels, as well as increasing the efficiency of current sources. This is a great opportunity for an independent specialist with management ambitions. You will be able to not only generate ideas, but also implement them from concept to stable results.

Who we are:

We are a team with over 8 years of experience in traffic acquisition and monetization.

Our primary focus is on achieving maximum effectiveness in performance marketing. In recent years, we have been actively developing our own mobile apps and monetizing them through large-scale traffic acquisition.

• $2,5M+ monthly turnover
• We purchase Web and In-App for Android and iOS
• Own mobile applications (Android/iOS) with advertising monetization
• A 12-person in-house creative team covering the full production cycle
• Own auto-bidder - everything is data-driven
• Work directly with founders with 15+ years of industry experience who understand the business, speak the same language, and encourage initiative

Your tasks:

• Formulate the overall development strategy for the UA direction and look for new growth points
• Build systematic processes for purchasing and testing sources
• Develop the in-app direction and expand the pool of sources
• Search for, launch, and scale non-standard traffic channels (TapJoy, Adjoe, MiAds, Kwai, etc.)
• Analyze current sources, test new ones, and evaluate their effectiveness
• Quickly understand new traffic sources, evaluate their potential, and promptly implement them
• Formulate and test purchasing hypotheses, propose new approaches to data analytics, identify anomalies and growth points, track creative performance, and draw conclusions for optimization
• Interact with creative and analytical teams
• Manage a team of traffic managers: set tasks, monitor launches and results
• Effectively manage and optimize large budgets from $2,5M+/monthly
• Regularly prepare performance reports, identify trends, and share insights

What we expect from you:

• You are a confident Head of User Acquisition in the in-app direction
• You understand the principles of purchasing in various networks (Mintegral, AppLovin, Unity, BigoAds, Liftoff, Moloco, Appnext, and others)
• You know how to adapt strategies for each source, GEO, and audience
• You have experience working with AppMetrica, Adjust, and Appsflyer
• You have experience scaling purchases in various sources from scratch
• Experience working with different monetization models (advertising/hybrid/subscriptions) - with an understanding of how they work and how to develop a plan
• Openness to constructive feedback, respect for established processes, adherence to deadlines and transparency in reporting, willingness to work in sync with the team
• Experience in managing and developing a UA team

Nice to have:

• Practical experience in working with/launching non-trivial traffic sources: in-app affiliate programs, DSP, offerwall platforms (TapJoy, Adjoe, MiAds, Kwai, etc.). Skills in testing, evaluating, and scaling such channels
• Experience in purchasing in Web/Social/Google areas

We offer:

• We will enhance your stack: skills in effective CPI purchasing with large budgets thanks to real-time managed bidding via API and auto-optimization.
• No time wasted on routine tasks - a separate team takes care of launching and running advertising campaigns.
• Remote format.
• Schedule: 10:00 a.m. to 7:00 p.m. Cyprus time
• 20 working days of vacation and paid sick leave
• Salary depending on your level and experience 
• We observe the Cyprus public holiday calendar
• Probation period - 6 months
• The team consists of strong specialists. We value initiative, responsibility, teamwork, and the desire for growth.

Our partners atr looking for a strong Head of Marketing who can think beyond standard promotion and drive growth across our entire game portfolio. Brand positioning, global PR, lead-gen campaigns, and trade show presence: what you build directly impacts our visibility, operator partnerships, and market reach.
 

🧩 What you’ll do

• Drive Strategy & Execution: Develop and implement an end-to-end B2B marketing strategy, defining ambitious goals, key promotion channels, and measurable KPIs;
• Budget & Performance Management: Take full ownership of marketing budgets, optimize spending, and continuously evaluate campaign ROI;
• Brand & PR Ownership: Elevate brand recognition, manage our industry reputation, and build strong relationships with iGaming media, partners, and influencers;
• Digital & Content Leadership: Coordinate integrated digital marketing efforts, including SMM, SEO, email campaigns, and content strategy designed to engage operators and players alike;
• Market & Competitor Intelligence: Deep-dive into market trends, analyze competitor strategies, and identify new growth channels within the iGaming space;
• Team Leadership: Build, mentor, and inspire a high-performing marketing team, fostering an environment of accountability and continuous learning;
• Events & Trade Shows: Plan, coordinate, and lead our presence at top international iGaming events and expos to maximize networking and business opportunities;

• Visual Identity & Design Oversight: Collaborate with designers to approve visual assets, ensuring high standards and consistency across all promo materials.

   

💎 What you bring

• 3+ years of marketing experience in iGaming (game provider side preferred), with a proven track record of shipping successful campaigns and scaling brand awareness;
• Deep understanding of B2B marketing dynamics in the slots/casino ecosystem;
• Strong experience in budget allocation, performance analytics, and KPI tracking;
• Hands-on expertise in digital channels (SMM, SEO, Email) and event management for international trade shows (ICE, iGB, SiGMA, etc.);
• Strategic mindset combined with the ability to execute quickly without unnecessary red tape;

• Fluency in English (written and spoken).

  
   

🧠 Nice to have

• Established network of iGaming media contacts, affiliates, and event organizers;
• Experience working directly with game studios or casino operators;
• Knowledge of PR strategies tailored to regulatory nuances in various jurisdictions;
• Strong visual eye and experience briefing/managing visual content production.

With over 70 products and 3 billion installs worldwide, AIBY is at the forefront of mobile-first product development with a focus on AI technology. Innovation and team spirit are the backbones of our company, and thanks to them, we’re proud of titles like ChatOn, iScanner, ARTA, Forma, OnSkin, Plantum, and many others. At AIBY, you can enjoy the work you do while helping millions of people.

This is a build-and-own role, not a maintain-and-report one. As Head of Marketing, you’ll decide where the budget goes, which channels win, and how fast we scale web acquisition across a multi-product Business Unit. You set the strategy—nobody hands it to you.

Your portfolio: 6+ cross-platform apps across web, iOS, and Android. ChatOn, an AI chatbot assistant with 100M+ downloads, is your anchor product—one of AIBY’s flagship apps by both revenue and downloads—and you’ll keep scaling it while picking up earlier-stage products and turning them into the next ChatOn.

From day one, you’ll lead a team of up to 10 direct reports, including User Acquisition and ASO Managers, and build the performance marketing function that drives real, measurable growth for the Business Unit. You’ll report directly to the Business Unit CEO.

What you will do:

• Own Performance Marketing for the Business Unit end to end: strategy, budget, priorities, results
• Make web acquisition the main growth priority while mobile keeps growing at pace
• Decide how budget gets allocated across products, channels and geographies, and back those decisions with numbers
• Own unit economics: plan it, forecast it, hit it
• Run ASO as part of one acquisition engine, not a side function
• Hire, coach and raise the bar for your Marketing team
• Squeeze more out of every channel, audience, creative and funnel—testing never stops
• Make Creative and UA work as one team, not two
• Partner with Product and Growth on what actually moves acquisition, activation and monetization

• Build the reporting and processes that let everything scale without you in every meeting

   

What you should have:

• 5+ years in Performance Marketing, with hands-on ownership of User Acquisition for subscription-based products, both mobile and web
• 3+ years in a leadership role with direct accountability for growth metrics— revenue, CAC, ROMI
• Confirmed cases of scaling web acquisition—numbers you can talk through, not just channels you’ve touched
• Channel mastery: Google, Meta, TikTok, Applovin and beyond. You can walk into any ad account, read what’s wrong, and tell the team exactly how to fix it
• Deep understanding of unit economics, attribution, forecasting, and marketing analytics
• Experience owning significant marketing budgets, from allocation to defending the numbers behind it
• Leadership experience with direct reports—you’ve hired, mentored, and made hard calls when needed. You know what a high bar looks like, and you hold it

What we offer:

• A real slice of AIBY’s entire portfolio in your hands—6+ cross-platform apps out of 70+ across the company, anchored by the flagship app by both revenue and downloads. Mature product, proven demand, real budget. We move at scale
• Beyond that, you’ll get earlier-stage products with no fixed growth strategy yet—real space to build the approach from scratch, not just optimize someone else’s
• Competitive fixed compensation + generous performance-based bonus
• A full creative machine in-house: motion designers, graphic designers, brand, PR, influencer marketing. You orchestrate—they execute. No agency dependency
• Results-oriented colleagues committed to scaling impactful products. Your team will help you achieve the most ambitious goals
• Remote-friendly work environment with high autonomy and minimal bureaucracy

Location

AIBY is a team of strong international top talents. This role allows for either hybrid (combining in-office and remote work), fully remote or in-office work.

We are building an international Payroll product that helps companies manage payroll operations and employee salary payments across multiple jurisdictions while ensuring compliance with local regulations. As the business continues to scale across global markets, we are looking for a Head of Growth to take ownership of the commercial strategy and overall revenue growth of the direction. In this role, you will be responsible for acquiring new clients, developing strategic partnerships, expanding revenue within the existing customer base, owning the business unit P&L, and building a high-performing commercial team. This is a leadership position with a high level of autonomy, direct impact on business strategy, and responsibility for the overall commercial success of the project.

Responsibilities

• Develop and execute the customer acquisition strategy for international markets.
• Own the full sales cycle from lead generation to contract signing.
• Build and scale strategic partnership channels.
• Drive upsell and cross-sell initiatives within the existing customer base.
• Own and manage the business unit P&L, revenue growth, and key commercial metrics.
• Build, mentor, and scale the commercial team as the project grows.

• Manage CRM processes, sales pipeline, forecasting, and reporting.

   

Requirements

• 5+ years of experience in B2B Sales, Business Development, Growth, or Revenue-focused roles.
• Proven track record in SaaS, FinTech, Payroll, HCM, or similar B2B industries.
• Experience closing deals across international markets.
• Strong understanding of P&L management and revenue ownership.
• Experience building and managing partnership programs.
• Upper-Intermediate (B2+) English or higher.
• Excellent negotiation, communication, and stakeholder management skills.

• Strong analytical mindset with a data-driven approach to decision-making.

   

Nice to Have

• Experience with global payroll platforms such as Deel, Remote, Rippling, or Papaya Global.
• Understanding of EOR/PEO business models.
• Experience launching and scaling operations in new markets.
• Previous experience leading and growing commercial teams.

Data Science UA is a service company with deep expertise in AI and Data Science. Our story started in 2016 with the first Data Science UA Conference in Kyiv, and since then, we've built one of the largest AI communities in Europe.

About the Role:
We are looking for an Operations Director to the client’s team.
The operations directorate will be built from scratch.
This is a senior build mandate. We are looking for an operator who has consolidated scattered operational functions into a managed directorate before, and who can do it in an organisation that has not previously had documented processes.
 

Responsibilities:
- Build and consolidate the service perimeter.
- Branch network: format, operating standards, cash discipline, limits, service speed.
- Cash logistics and transportation, resource availability across locations.
- Payment infrastructure: consolidation from business lines, legal and electronic rails.
- Customer support, customer experience and the contact centre.
- Define the target operating model for the directorate and build the management team under it.
- Create a single point of resolution for client requests, replacing the current sequential chain of approvals between units.
- Define service levels towards business lines and the commercial function: targets, measurement, impact on remuneration.
- Document and standardise core operational processes where none currently exist.
- Own cost per transaction and the operational cost base.
- Build the performance measurement system for service functions and the reporting behind it.
- Cascade group objectives into operational units.
- Arbitrate priorities between business lines and shared infrastructure.
- Operational readiness for entry into new markets.
- Automation of operational processes together with the product and technology functions.
- Build and develop the operations leadership bench.
 

Requirements:
Must have:
- 12+ years in operations, including 5+ years leading operations in an organisation of 500+ employees.
- Built an operations function from a low base — not inherited a mature one.
- Consolidated operational functions out of business units into a shared directorate, including managing the political resistance that comes with it.
- Managed a distributed network: branches, service points or regional operations.
- Implemented service levels and performance metrics for internal service functions.
- Documented and standardised processes in an environment where none existed.
- Owned operational cost and unit economics of transactions.
- Working English.
 

Nice to have:
- Financial services, banking, payments or a retail network with cash operations.
- Experience with cash handling, cash logistics and custody of valuables.
- Operational support of expansion into new jurisdictions.
- Process automation and systems implementation experience.
 

What the client offers:
- A directorate to design and build from the ground up.
- Direct reporting line to the CEO and a seat at the management committee.
- Full authority over the service perimeter and the mandate to consolidate it.
- A visible, measurable problem to solve with clear commercial impact.

With over 70 products and 3 billion installs worldwide, AIBY is at the forefront of mobile and web app development with a focus on AI technology. Innovation and team spirit are the backbones of our company, and thanks to them, we’re proud of titles like ChatOn, iScanner, ARTA, Forma, OnSkin, Plantum, and many others. At AIBY, you can enjoy the work you do while helping millions of people.

Web is where we’re building what comes next. In 2025, web grew 10x year-over-year — and by mid-2026, we’re already close to repeating that entire year’s numbers. Now we’re looking for a Head of Web Growth to join one of our Business Units and take the web even further: from a strong growth engine to the dominant revenue driver across its app portfolio.

You’ll report to the CEO of the BU and lead a team of growth managers, who are already delivering solid results. Your job is to help them aim higher and build the systems that make strong performance repeatable.

What you will do:

• Own web revenue performance across the unit and set the direction for how the team moves these numbers
• Audit current web growth processes and build the strategy from there
• Lead the shift to web-to-web as the primary growth format — scaling what works and fixing what doesn’t
• Lead, mentor, and develop a team — raise the hard skills bar, drive accountability, and create the kind of environment where ambitious targets feel energizing rather than exhausting
• Work closely with heads of product, marketing, analytics, and engineering to move initiatives from strategy to execution

What you should have:

• 5+ years of experience in growth or product marketing within subscription-based environments, with a strong focus on web and web-to-web
• 3+ years of leadership experience managing growth teams and driving cross-functional collaboration across product, marketing, analytics, and engineering
• Proven track record of taking subscription products through different stages: you’ve launched from scratch, scaled what was already working, and diagnosed why something that should be growing isn’t
• Deep understanding of unit economics and web growth metrics: CAC, LTV, ROAS, retention, churn, funnel conversion — and how they connect to each other
• Understanding of how LTV prediction models are built and what drives them
• Experience with payment infrastructure: you know how subscription billing works end-to-end
• Hypothesis-driven approach to growth: you build experiments, read results honestly, and iterate fast
• Sharp analytical thinking — you work comfortably with numbers, notice what others miss, and can translate data into decisions
• Solid people management instincts — you know how to develop talent
• Strong written and spoken English

What we offer:

• Results-oriented colleagues committed to scaling impactful products. Your team will help you achieve the most ambitious goals
• Remote-friendly work environment with high autonomy and minimal bureaucracy
• Competitive fixed salary+ generous performance-based bonus
• Medical insurance (depending on the location)

• Paid vacations, sick days, and other benefits

   

Location

AIBY is a team of strong international top talents. This role allows for either hybrid (combining in-office and remote work), fully remote or in-office work.

Gamzix is a high-growth international licensed iGaming provider, creating high-performing games and scalable, cutting-edge solutions for the global market.
Our team of 150+ specialists operates globally, with Warsaw as our main hub office. We are driven by continuous improvement and a people-first culture where we communicate openly, win together, and truly enjoy the game we’re building.
We operate under an MGA B2B Critical Supply License and certifications from iTechLabs and GLI, ensuring our products meet high standards of quality, compliance, and performance across markets.

We are looking for an experienced Head of Studio to launch and lead a new independent game studio under the Gamzix umbrella. This is a unique opportunity for a product-driven leader with an entrepreneurial mindset to build a team, drive the development of high-quality slot games, and take full ownership of the studio’s success.

Key Responsibilities

• Build and lead an independent game studio from the ground up
• Take full ownership of the studio’s P&L, strategy, team formation, and product roadmap
• Drive the end-to-end development and launch of slot games: from concept and team assembly to release and performance tracking
• Hire, onboard, and manage a multidisciplinary team (art, animation, development, QA, etc.), closing key positions as needed
• Set and achieve ambitious KPIs for game quality, studio growth, and financial results
• Collaborate closely with the board (product, tech, and business leaders) for strategic guidance and product reviews
• Ensure the studio operates autonomously, making independent decisions and solving operational challenges (including hiring, contracts, NDA, payments, etc.)
• Analyze market trends, identify new opportunities, and define the studio’s product vision and strategy
• Maintain high standards of product quality and innovation, ensuring games meet or exceed Tier-1 provider benchmarks
• Oversee technical and operational aspects, including process setup, documentation, and integration with holding infrastructure
• Report regularly on studio performance, pipeline, and key metrics to the board

Requirements

• 3+ years of experience in a senior product, studio lead, CPO, or similar leadership role in iGaming (slots), social casino, or game development
• Proven track record of building and scaling teams or studios from scratch (ideally in game development)
• Deep product expertise in slot games: understanding of game design, math, mechanics, and market trends
• Strong entrepreneurial mindset: proactive, hands-on, and able to independently solve a wide range of challenges
• Experience managing P&L, setting KPIs, and driving for financial and product results
• Ability to hire, onboard, and develop high-performing teams
• Strong technical literacy: able to communicate with developers, understand technical processes, and ensure smooth operations
• Excellent communication and stakeholder management skills
• Experience working with international teams (EU/Ukraine preferred)
• English proficiency sufficient for business communication

What We Offer

• The opportunity to build and lead an independent studio with full ownership and autonomy
• Direct impact on product, team, and business results
• Competitive compensation
• Full support from the holding, including infrastructure, technical solutions, and strategic guidance
• A strong, ambitious, and supportive team culture