Jobs Business Analyst

• Спілкування з бізнес-замовниками для збору та уточнення вимог до звітності та аналітичних дашбордів.
• Дослідження джерел даних та оцінка їх придатності для аналітичних задач.
• Підготовка TRD (Technical Requirements Document) для:
   - DWH-розробників (створення датамартів, трансформація даних);
  -  Tableau-розробників (створення BI-проєктів).
• Контроль життєвого циклу задач: від збору вимог до тестування та передачі у продакшн.
• Управління беклогом: постановка пріоритетів, розподіл задач, контроль статусів.
• Виконання SQL-запитів для аналізу даних та валідації результатів.

• Досвід роботи з T-SQL (написання запитів, аналіз даних).
• Розуміння життєвого циклу BI-рішень: від збору вимог до побудови звітності.
• Навички документування вимог у вигляді технічних завдань/специфікацій (ТЗ, TRD).
• Сильні комунікаційні навички: вміння перекладати бізнес-мову на технічну і навпаки.
• Досвід роботи з Tableau (створення дашбордів, проєктів).
• Завершені курси або сертифікації з бізнес-аналізу, SQL, BI-систем.

• Самостійне створення простих дашбордів у Tableau.

• Високонавантажені системи з реальними викликами масштабування
• Сучасний стек та свобода технологічних рішень
• Можливість впливати на архітектуру продуктів, якими користуються мільйони

• Менторство від сеньйорів з досвідом enterprise-рішень
• Разом будуємо інновації, що працюють для мільйонів

• Продукт, що змінює країну — не просто ще один стартап
• Тут команди стають драйверами технологічних змін

• Компенсація додаткових витрат, пов'язаних з робочими завданнями, здійснюються до внутрішніх політик компаній.
• Добровільне медичне страхування та страхування життя.
• Корпоративні знижки від партнерів NOVA.
• Підтримка ментального здоров'я. Можливість безоплатних консультацій з корпоративним психологом.
• Соціальна відповідальність та волонтерський рух “Свої для своїх”.
• Клуби за інтересами: біговий, шаховий та інші ініціативи для натхнення.
• Соціальні відпустки та компенсації відповідно до КЗпП України.

Join the Fintech Core team building a white-label modular platform that powers digital banks, payment systems, and fintech products across Europe, North America, and MENA regions
 

As a System/Business Analyst on the Fintech Core project, you will define technical architecture, system specifications, and integration designs for a white-label modular fintech platform that enables rapid creation of digital banking and payment products.
 

The platform provides a complete technology stack including general ledger, middleware, mobile/web applications, and extensive third-party integrations for KYC, payments, card issuance, and compliance. You'll work closely with Business Analysts, Solution Architects, and Engineering teams to translate business requirements into detailed technical specifications, design robust system architectures, and ensure seamless integration across microservices while maintaining regulatory compliance and enterprise-grade security.

This role offers hands-on experience designing financial systems at scale, with exposure to payment processing, card networks, digital wallets, cross-border transactions, and regulatory compliance frameworks serving multiple fintech implementations globally.

Responsibilities

• Analyze and document system requirements for platform modules including payments, card issuance, digital wallets, accounts, ledger management, and compliance systems
• Translate business requirements into detailed technical specifications, API contracts, database schemas, and integration architectures
• Design data models, entity relationships, and data flow diagrams for transactional and financial systems with appropriate normalization and performance considerations
• Define integration patterns and technical specifications for connecting with payment processors, KYC/AML providers, card issuers, and open banking platforms
• Document system behaviors using sequence diagrams, component diagrams, deployment architectures, and API specifications (OpenAPI/Swagger)
• Collaborate with Solution Architects to ensure system designs align with microservices architecture patterns, scalability requirements, and technical best practices
• Define non-functional requirements including performance benchmarks, security controls, data retention policies, and audit trail specifications
• Facilitate technical design workshops with Engineering teams to review system specifications, validate implementation approaches, and identify technical risks
• Create comprehensive system documentation in Confluence covering technical flows, component interactions, message formats, and infrastructure requirements
• Support QA teams by defining system integration test scenarios, technical acceptance criteria, and end-to-end testing strategies
• Analyze system performance bottlenecks and propose optimization solutions for high-throughput financial transaction processing
• Ensure all technical specifications maintain regulatory compliance requirements (PCI DSS, GDPR, PSD2) and financial data security standards
• Maintain traceability between business requirements, system specifications, technical implementations, and test cases
• Participate in sprint planning, technical refinement sessions, and architecture review boards to ensure alignment between product vision and technical execution

Professional skills are required:
 

• 3+ years of experience as System Analyst, Technical Analyst, or similar role in fintech or banking domains
• Strong understanding of financial systems architecture including general ledgers, payment processing, and account management
• Experience with microservices architecture, API design, and distributed systems
• Proficiency in creating technical documentation: system design documents, data flow diagrams, sequence diagrams, ER diagrams
• Knowledge of database design and data modeling for transactional systems
• Understanding of integration patterns, message queues, and event-driven architectures
• Familiarity with payment systems standards (ISO 20022, SWIFT, SEPA, card schemes)
• Experience with API specifications (REST, OpenAPI/Swagger, webhooks)
• Understanding of cloud infrastructure and deployment architectures (AWS, Azure, GCP)
• Knowledge of authentication and authorization mechanisms (OAuth, JWT, API keys)

Technical Skills

• 3+ years of experience as System Analyst, Technical Analyst, or similar role in fintech or banking domains
• Strong understanding of financial systems architecture including general ledgers, payment processing, and account management
• Experience with microservices architecture, API design, and distributed systems
• Proficiency in creating technical documentation: system design documents, data flow diagrams, sequence diagrams, ER diagrams
• Knowledge of database design and data modeling for transactional systems
• Understanding of integration patterns, message queues, and event-driven architectures
• Familiarity with payment systems standards (ISO 20022, SWIFT, SEPA, card schemes)
• Experience with API specifications (REST, OpenAPI/Swagger, webhooks)
• Understanding of cloud infrastructure and deployment architectures (AWS, Azure, GCP)

• Knowledge of authentication and authorization mechanisms (OAuth, JWT, API keys)

   

Domain Knowledge

• Understanding of core banking concepts: accounts, transactions, balances, ledgers, reconciliation
• Knowledge of payment flows: domestic/international transfers, card payments, digital wallets
• Familiarity with KYC/AML processes and regulatory compliance requirements
• Understanding of financial data security standards (PCI DSS, GDPR)
• Experience with fintech product features: onboarding, card issuing, FX, acquiring

Analytical & Documentation Skills

• Excellent analytical thinking and problem-solving abilities
• Strong technical writing skills with attention to detail
• Ability to translate complex business requirements into technical specifications
• Experience with UML, BPMN, or similar modeling notations
• Proficiency with documentation tools (Confluence, Notion, or similar)
• Experience with requirements management and traceability

Skills will be a plus:

• Experience with white-label or multi-tenant system architectures
• Knowledge of blockchain and cryptocurrency integrations
• Familiarity with regulatory frameworks (PSD2, Open Banking, MiFID)
• Experience with performance testing and system optimization
• Understanding of DevOps practices and CI/CD pipelines
• Previous experience with modular platform architecture
• Knowledge of financial compliance and audit requirements
• Experience with data migration and system integration projects
  
  We offer
• 20 billable days off during the first year of cooperation, 25 billable days off from the second year
• Fair and competitive compensation
• Friendly team and enjoyable working environment
• Clearly established business processes
• Regular company updates and Q&A sessions with top management
• Flexible working schedule
• Remote work
• Ability to transfer unused vacation to the next year

• 50+ млн запитів щодня проходять через наші системи
• 10+ млн активних користувачів покладаються на наші рішення

• Досвід роботи з Microsoft Dynamics 365 Business Central
• Володіння знаннями бухгалтерського обліку П(с)БО та МСФЗ
• Розуміння налаштувань роботи з банківськими виписками (імпорт/експорт)
• Облік ТМЦ, МШП, МНМА, ОЗ (весь перелік операцій – надходження, списання, ліквідація, переміщення, консервація, ремонт, модернізація, продаж, переоцінка, амортизація)
• Облік нематеріальних активів
• Податковий облік (Чітке розуміння процесу)
• Розрахунки з постачальниками та підрядниками, контроль дебіторської / кредиторської заборгованості
• Участь в проведенні інвентаризації, чітке розуміння процесу
• Облік взаєморозрахунків з контрагентами

• Володіння теоретичними основами бухгалтерського та управлінського обліку
• Участь в проектах впровадження в якості ключового користувача

• Високонавантажені системи з реальними викликами масштабування
• Сучасний стек та свобода технологічних рішень
• Можливість впливати на архітектуру продуктів, якими користуються мільйони

• Менторство від сеньйорів з досвідом enterprise-рішень
• Разом будуємо інновації, що працюють для мільйонів

• Продукт, що змінює країну — не просто ще один стартап
• Тут команди стають драйверами технологічних змін

• Компенсація додаткових витрат, пов’язаних з робочими завданнями, здійснюються до внутрішніх політик компаній.
• Добровільне медичне страхування та страхування життя.
• Корпоративні знижки від партнерів NOVA.
• Підтримка ментального здоров’я. Можливість безоплатних консультацій з корпоративним психологом.
• Соціальна відповідальність та волонтерський рух «Свої для своїх».
• Клуби за інтересами: біговий, шаховий та інші ініціативи для натхнення.
• Соціальні відпустки та компенсації відповідно до КЗпП України.

About the project:

At Glorium Technologies, the Pre-Sales BA is the architect of first impressions — the person who transforms a client’s vague ambition into a compelling, structured vision that wins trust and opens doors. If you thrive at the intersection of business strategy, technical feasibility, and client communication, this is your stage.

A new team member will be in charge of:

• Drive Discovery sessions, interviews, and research to transform ambiguous client requests into clear scope definitions, user stories, and initial roadmaps
• Shape tailored solutions by partnering with sales and business development teams to deeply understand client needs
• Own the creation of proposals — including solution overviews, technical requirements, budgets, and timelines — that move deals forward
• Lead client meetings to present proposed solutions and confidently clarify technical and business approaches to non-technical stakeholders
• Collaborate with technical teams to define cost-effective and feasible solutions aligned with client goals
• Build competitive intelligence by researching markets and competitors to keep our offerings sharp and relevant
• Ensure a smooth handover of requirements to delivery and project teams during the first months of a project

• Be available for occasional pre-sales calls with clients between 6–8 PM CET

   

Does this relate to you?

• 6+ years of experience as a Business Analyst in IT, software, or consulting, with a focus on pre-sales
• Proven experience in planning and leading Discovery phases to shape vague ideas into structured project scopes and MVPs
• Strong ability to analyze business processes and translate client requests into functional specifications
• Exceptional communication skills with the ability to present complex technical solutions to non-technical stakeholders
• Client-centric approach, critical thinking, and strong problem-solving skills
• Proficiency in AI-assisted tools (e.g., ChatGPT, Notion AI, or similar) to accelerate research, documentation, and proposal drafting

• Upper-Intermediate or Advanced English level

   

How We Support Your Success:

• Remote or hybrid? The choice is yours. We offer a highly flexible approach to time off and personal days, empowering you to manage your own work-life balance.
• We invest in your proactive mindset. Access dedicated professional training and development opportunities, customized to align with your career goals.
• Sharpen your cross-cultural communication with our dedicated in-house English tutor.
• Influence our growth and culture. Participate in our Referral Bonus program to get rewarded for bringing top talent to the team, and benefit from our Recognition Reward program, which celebrates and rewards your productivity and contributions as a team member.
• We recognize that life happens outside of work. Enjoy special perks to celebrate your birthdays, weddings, and the arrival of new family members.

• We handle the logistics so you can focus on ownership. Benefit from dedicated invoicing assistance, tech admin support, and proactive People Partnership.

   

Please note: Specific financial allowances, insurance options, and localized administrative support vary by country. We will gladly discuss the tailored package available in your specific location during our conversation!

Ready to try your hand? Send your CV without a doubt!

Department/Project Description

For more than 15 years, GlobalLogic has partnered with businesses across every major industry to make amazing products and connect the dots between people, products, and business opportunities. Now, in an increasingly digital world that places the consumer at the center of every interaction, GlobalLogis is helping businesses to depict how they can connect the dots back to consumers, innovate within predictable budgets, and bring the next generation of digital products and services to market.

As a team, we are looking for experienced and ambitious people who are ready to take projects under control and be responsible for the successful delivery on time within budget and scope. A successful candidate should have a background in business skills, management, budgeting, and analysis, as well as be skilled at getting the best out of the people and projects that they oversee.

If you speak Japanese and English and have any project management experiences or willing to lean towards such career path this opportunity may find you well. In GlobalLogic we work extensivelly with Hitachi Japan engineering teams hence we are looking for people who have proven Japanese and English speaking skills to help us set-up engineering teams to build long term partnership and provide product content.

Job Requirements:

• Written and spoken Japanese language proficiency (equivalent of JLPT N1 or N2, it is not mandatory to have an official JLPT certification)
• Written and spoken English language proficiency (equivalent of B2 or higher)
•  Hands-in experience in IT project management - best in the area of software development life cycle
• Proven track record of working closely with customers across multiple SDLC stages
• Proven communication and interpersonal skills to fascilitate working between Japan and CEE based teams
• Ability to make decisions with a limited amount of information
• Ability to guide the team through uncertainty and complexity to deliver agreed content

• Self-reliant

   

Job Responsibilities

• Develop, execute and maintain project plans, deliverables, and project documentation.
• Elicit, analyse, document, and validate business and functional requirements.
• Facilitate workshops and meetings with stakeholders to clarify business needs and priorities.
• Translate business requirements into actionable specifications for the delivery team.
• Establish and maintain trusted and effective communication with the customer, stakeholders, and GlobalLogic project teams.
• Tailor project delivery processes to ensure high-quality outcomes.
• Monitor, manage, and mitigate project risks, issues, and dependencies.
• Manage distributed project teams throughout the project lifecycle.
• Support backlog refinement, scope management, and change request assessment.
• Ensure alignment between business objectives, project scope, and delivered solutions.
• Identify opportunities for process and solution improvements.
• Report project status, risks, and key challenges to stakeholders in a clear and structured manner.

Description

The Digital Health organization is technology team which focused on next generation Digital Health capabilities which deliver on the Medicine mission and vision to deliver Insight Driven Care. This role will operate within the Digital Health Applications & Interoperability subgroup of the broader Digital Health team, focused on patient engagement, care coordination, AI, healthcare analytics & interoperability amongst other advanced technologies which enhance our product portfolio with new services, while improving clinical & patient experiences.

The project is a cloud-based PaaS Ecosystem built with a privacy by design centric approach to provide a centralized cloud-based platform to store, classify, and control access to federated datasets in a scalable, secure, and efficient manner.

The ecosystem will allow Customer Operating Units (medical device departments) to store federated data sets of varying sizes and formats and control access to those data sets through Data steward(s). Source data sets can be exposed to qualified use cases and workflows through different project types.

The Healthcare Data Platform ecosystem will provide ML/AI project capabilities for streamlined development processes and a ML/AI workbench to enhance data exploration, wrangling, and model training.

OU’s: Currently, Nuero, Cardio, Diabetes is the OU that HDP data platform is working with, but there could be more OU’s coming up with requirements in future.

GL Role: is to work on the enhancement of current capabilities, including taking over the work that AWS proserve team is doing, and develop new requirements that will keep coming from different OU’s in the future.

#LI-MP2
#LI-Remote

Requirements

• Business analyst
• API specifications
• Product management
• Requirements definition
• Validation

Technical Person, has expertise with writing requirements.

• 5+ years of previous BA experience.
• Excellent written and spoken skills in English. Advanced level of English;
• Knowledge of SDLC;
• Analytical set of mind;
• Strong communication skills;
• Teamwork
• Presentation skills;
• UML modeling experience;
• SW QA or Dev experience. 

NICE TO HAVE

• Previous Healthcare or Medical Device experience
• Experience working with Healthcare Data, including HL7v2, FHIR and DICOM
• FHIR and/or HL7 Certifications
• Building software classified as Software as a Medical Device (SaMD)
• Understanding of EHR technologies such as EPIC, Cerner, etc…
• Experience implementation enterprise grade cyber security & privacy by design into software products
• Experience working in Digital Health software
• Experience developing global applications
• Strong understanding of SDLC – Waterfall & Agile methodologies
• Software estimation
• Experience leading software development teams onshore and offshore
• AWS Cloud Native Services

Job responsibilities

• Gather and document requirements
• Requirements elicitation
• Requirements analysis
• Translate business requirements to technical software requirements
• Interact with internal and external customers to validate business flows
• Follow documentation guidelines
• Analyze, design, prioritize, and implement a set of IT products, platforms, and services
• Lead feature definition and prioritization for a software development team
• Write and refine user stories, including acceptance criteria and happy/sad paths
• Develop, maintain and update comprehensive documentation of Digital Health Interoperability services
• Document workflows, data mapping and API specs
• Leverage understanding of FHIR / HL7v2 to conduct data validation tasks to verify accuracy and completeness of dataflows
• Collaborate with software engineers and developers to design and implement Interoperability solutions
• Engage with business partners to understand their needs and ensure product delivery addresses key needs
• Collaborate with project managers to meet project commitments and timelines
• Provide guidance and input to developers to refine stories and ensure development meets requirements
• Work directly with QA engineers to answer questions and prove out requirements through testing
• Actively participate in sprint ceremonies, including stand ups, demos, and retrospectives
• Document standards, policies and best practices for delivery and consumption of platform / product capabilities
• Manage quality system documentation and ensure compliance with validation requirements
• Collaborate with teams across Global IT including GSO, Privacy, Cloud Platform Solutions, Regulatory, and Quality

Why this role exists:

This role exists to own the technical evolution, configuration standards, and data architecture across our entire Talent technology stack. You’ll help us scale our HR efficiency by translating complex business needs from Talent stakeholders into seamless system workflows, automated integrations, and robust analytics capabilities.
 

What you’ll drive:

Requirements and Backlog Ownership

• Own the end-to-end Talent Tech backlog by scoping, prioritizing, and translating business requests into high-quality technical specifications (BRDs, use cases, user stories).
• Plan the business analysis approach, stakeholder engagement, and requirements lifecycle management specifically for Talent systems.
• Facilitate discovery workshops with Talent stakeholders to uncover underlying operational pains, identify Change Requests, and define clear project scopes.
   

Architecture, Systems and Automation

• Define and enforce configuration standards (business rules, workflows, permissions) and People data architecture, including field taxonomy, naming conventions, and governance rules.
• Identify and execute low-code/no-code automation opportunities (using tools like n8n, Make, Zapier) and API-based integrations to eliminate manual friction across HR operations.
• Execute straightforward system configurations directly while scoping complex technical builds for engineering or external vendors.
   

Delivery, Rollouts and AI Initiatives

• Lead the end-to-end technical execution of major Talent system rollouts and updates—from discovery and scope definition to UAT, deployment, and adoption planning.
• Coordinate day-to-day project tasks and backlog items for contractors and external vendors to ensure timely delivery.
• Conduct feasibility studies on HR processes, defining AI use cases, establishing success metrics, and validating post-deployment performance.
   

Data Analytics and BI

• Translate complex business questions into actionable BI requirements (for Tableau, Power BI, or Superset) and Analytics Platform specs (such as BigQuery).
• Partner with data teams to ensure People data pipelines are clean, reliable, and aligned with company reporting standards.
• Communicate project milestones, technical specs, and system performance metrics transparently to HR leadership and technical partners.
   

What makes you a GR8 fit:

Must-have

• 3+ years of experience as a System Analyst, Business Analyst, or Product Owner managing complex software/system projects.
• Strong hands-on background in writing clear technical specifications (BRDs, user stories, use cases) and process mapping (current/future-state workflow diagrams).
• Proven experience leading end-to-end software rollouts or major platform updates, from initial discovery through UAT to deployment.
• Practical understanding of system configuration concepts (workflows, business rules, permissions, data taxonomy) and data analysis tools (SQL, Excel).
• Familiarity with automation/integration concepts (APIs, low-code tools like n8n, Make, Zapier) and BI platforms (Tableau, Power BI, Superset, or BigQuery).
• Demonstrated ability to independently manage, scope, and prioritize a high-volume backlog with minimal supervision.
• Excellent communication and stakeholder management skills to bridge the gap between business teams and engineering/vendors.

Nice-to-have

• Domain knowledge in HR processes and metrics (OKRs, KPIs, talent acquisition, and employee lifecycle flows).
• Hands-on experience in ERP configuration or building directly within an Analytics Platform/Data Warehouse.

• Professional certifications in Business Analysis or Data (IIBA ECBA/CCBA/CBAP, PMI-PBA, CAP, or Power BI Data Analyst Associate).

   

Why you’ll love working here: 

Benefits Cafeteria — annual budget you allocate to:

Sports • Medical • Mental health • Home office • Languages.

Work-life & support

• Paid maternity/paternity leave + monthly childcare allowance.
• 20+ vacation days, unlimited sick leave, emergency time off.
• Remote-first + tech support + coworking compensation.
• Team events (online/offline/offsite).
• Learning culture with internal courses + growth programs.

Our culture & core values:

GR8_TECH culture is how we win — through trust, ownership, and a growth mindset. We move fast, stay curious, and keep it real, with open feedback, room to experiment, and a team that’s got your back.

FUELLED BY TRUST: we’re open, honest, and have each other’s backs.

OWN YOUR GAME: we take initiative and own what we do.

ACCELER8: we move fast, focus smart, and keep it simple.

CHALLENGE ACCEPTED: we grow through challenges and stay curious.

At Geniusee, we help businesses thrive through technology partnerships and strengthen the engineering community by sharing knowledge and creating opportunities 🙌

We live by our values: Continuous Growth, Team Synergy, Taking Responsibility, Conscious Openness, and Result-Driven Mindset. Here, you’ll find a safe, inclusive, and supportive environment where your voice is heard, and feedback is welcome 🤗

Whether you want to work from home or from our offices in Kyiv / Lviv / Warsaw with stable electricity and Wi-Fi, we’ve got you covered.
Join us and make an impact 💜

Project Information:
The project focuses on building a complex, real-time, multi-component system with deep hardware integrations, strict scope control, and high reliability requirements.

Requirements
● 3+ years of experience as a Business Analyst in IT, with hands-on work on complex systems or integration-heavy projects across multiple domains.
● Strong understanding of the software development lifecycle, with a particular focus on system analysis and integration-driven solutions.
● Proven experience in eliciting and structuring requirements in technically complex environments (interviews, deep-dive sessions with engineers, document and specification analysis).
● Ability to quickly understand complex domains, hardware-related constraints, and evolving system behavior, and translate them into clear, structured requirements.
● Solid stakeholder management skills, including working with technical and non-technical stakeholders under time and responsibility constraints.
● Strong experience in defining and documenting functional and non-functional requirements, including:
— system flows;
— integration requirements;
— business rules and automation algorithms;
— simulation systems;
— constraints and assumptions.
● Experience working with multiple requirement formats: user stories, acceptance criteria, system specifications, sequence diagrams, BPMN/UML, state diagrams.
● Ability to decompose complex end-to-end system flows into clear, testable, and implementation-ready components.
● Confidence in change management: identifying impacts, managing dependencies, and maintaining system consistency when requirements evolve.
● Strong focus on scope control: ability to work strictly within the approved scope, clearly distinguish scope from assumptions, and prevent uncontrolled scope expansion.
● Strong collaboration skills with cross-functional teams: backend, system engineers, embedded/hardware-related teams, QA, and product/project management.
● Ability to reason about business value and risk when working with different solution options in responsibility-heavy and technically complex domains.
● Experience supporting business acceptance testing, system validation, and post-delivery analysis.
● English level: Upper-Intermediate (B2) or higher.
● The candidate must be based in Ukraine.
● Availability to work from Kyiv or readiness to travel to Kyiv up to several times per month when required by the project.

Responsibilities
● Perform business and system analysis activities throughout the full software development lifecycle.
● Elicit, analyze, and formalize requirements for a complex, real-time, multi-component system.
● Describe and maintain end-to-end system behavior, including interactions between subsystems and external integrations.
● Prepare and maintain clear, structured, and unambiguous documentation suitable for engineering, testing, and validation.
● Ensure strict adherence to the agreed scope and requirements baseline throughout the project lifecycle.
● Facilitate requirement clarification and validation sessions with stakeholders and the delivery team.
● Ensure shared understanding of system scope, constraints, and priorities across all involved parties.
● Actively manage requirement changes, dependencies, and risks related to system behavior and integrations, following a clear and disciplined change management process.
● Contribute to internal BA practices, documentation standards, and knowledge sharing within the company.
● Strong ownership mindset, with the ability to proactively drive analysis activities and follow topics through to resolution.
● Adaptability and ability to work effectively in a dynamic environment with evolving requirements, priorities, and incomplete information.
● Flexibility in approaches and ways of working, with the ability to adjust to project needs while maintaining focus on quality and outcomes.

Key Working Principles
● High level of attention to detail when working with requirements, integrations, and system behavior.
● Discipline in following defined scope, processes, and change management rules.
● Ability to notice inconsistencies, gaps, and edge cases early and proactively address them.

Nice to have
● Experience with system analysis, embedded systems, IoT, telecom, or other technically complex domains.
● Understanding of real-time systems, event-driven architectures, or state-based system behavior.
● Experience in presales or early-stage solution definition.


What will you get:
Career growth & projects
● Competitive salary based on your skills and experience, and a benefits package.
● Regular performance appraisals to support your career development.
● Professional development support: online courses, certifications, and study compensation (including English courses).
● A modern tech stack across challenging, long-term projects.

Health & well-being
● Paid vacation (18 working days), public holidays (11 days), and sick leave (15 days).
● VIP medical insurance or sports coverage.

Work environment & flexibility
● Remote work from anywhere in the world or in one of our offices in Kyiv, Lviv, or Warsaw.
● Necessary equipment to perform your work.

Culture & community
● A collaborative and open culture where contributions are recognized.
● Regular corporate online & offline activities.
● Geniusee Charity Fund, making a difference beyond tech.

We are looking for a strong Senior Business Analyst / System Analyst who can structure complex business processes, translate operational and product needs into clear requirements for the development team, and act as a key link between business, product, and engineering.

This role is for someone who can deeply understand processes, identify dependencies between system modules, quickly navigate complex scenarios, and turn them into a logical, clear, and implementable structure.

Product: a ticketing / event-tech platform for the European market within the e-commerce domain, with multiple integrations, operational scenarios, automations, and AI-driven processes.

Requirements

• 5+ years of experience in IT as a Business Analyst / System Analyst / Product Owner
• Experience with complex systems, multi-module products, or enterprise solutions
• Experience with e-commerce products, marketplaces, transactional platforms, or products with multiple user and operational scenarios
• Understanding of e-commerce processes: user journey, checkout, orders, payments, refunds, availability / inventory, notifications, customer support flows
• Experience analyzing and documenting interactions between modules, services, APIs, and external integrations
• Understanding of SDLC and Agile / Scrum / Kanban principles
• Ability to quickly structure large volumes of unstructured information
• Experience documenting business processes, user flows, use cases, system logic, and interaction scenarios
• Experience creating documentation: BRD, SRS, User Stories, Use Cases, BPMN, workflow diagrams
• Ability to translate business requests into clear development tasks
• Experience with Confluence, Jira, Miro, Draw.io, Figma, or similar tools
• Experience with AI tools or AI-driven processes for analysis, information structuring, documentation automation, or workflow optimization
• Systems thinking, strong self-organization, ownership, and communication skills

Nice to Have

• Experience in ticketing / event-tech / event management / entertainment / booking systems
• Experience with products for the European market
• Experience in fintech, SaaS, or enterprise products
• Experience as an Operational BA or Enterprise Systems Analyst
• Experience launching new products, modules, or internal transformation projects
• Experience with high-load operational products or systems with a large number of transactions and integrations
• Understanding of payment flows, fraud checks, invoices, reporting, or customer support automation
• Hands-on experience with LLM tools, chatbots, scoring systems, or internal AI tools

Responsibilities

• Analyze, structure, and document business requirements and processes
• Identify weak points in current processes and suggest improvements
• Prepare technical specifications, user stories, workflow diagrams, BPMN, and other project documentation
• Describe system logic, module interactions, services, and integrations
• Decompose complex business tasks into clear stages for the development team
• Collaborate with product, operations, and engineering teams
• Participate in designing new features, modules, automations, and AI-driven solutions
• Maintain and develop the product knowledge base
• Prepare diagrams, mockups, flows, and user scenario descriptions
• Participate in discovery phases for new products and internal transformation projects
• Ensure consistency between business needs and technical implementation

Working Conditions

• Remote work format
• Paid vacation and sick leave
• Minimal bureaucracy and fast decision-making
• Direct collaboration with the product and key decision makers
• Opportunity to influence process architecture and product development
• Result-oriented and growth-focused team
• Competitive salary
• Work in a Ukrainian product company actively scaling in the European market

Key Responsibilities:

• Analyse and formalise requests from business and stakeholders; conduct sessions to clarify problems, goals, and context;
• Identify and decompose problems; apply techniques for information gathering and structuring (interviews, document analysis, observation, data analysis);
• Prepare and refine business and functional requirements;
• Create User Stories and Acceptance Criteria for tasks in Jira/YouTrack;
• Support the Product Owner in analysing, clarifying, and preparing requirements, as well as in managing priorities and task planning;
• Prepare and maintain up-to-date documentation in Confluence;Work with context — understand dependencies between tasks, systems, and teams;
• Participate in roadmap preparation and ensure consistency of product development plans;
• Verify the requirement implementation accuracy together with QA;
• Participate in daily stand-ups, planning sessions, and retrospectives;
• Use basic prototyping tools (e.g., Marvel, Figma, Miro) to clarify user flows and logic;
• Review final designs required for task definition;
• Collaborate with the development team to clarify implementation details;Keep the backlog and task statuses up to date.

Core Skills:

• Strong communication skills and the ability to solve problems diplomatically and build constructive team relationships;
• Understanding of SDLC, Agile, and Waterfall principles;
• Ability to formulate clear, testable requirements and Acceptance Criteria;
• Solid understanding of frontend technologies (HTML, CSS) and client-server interaction principles;
• Basic experience working with design systems and understanding how to use them to refine requirements;
• Proficiency with Jira, YouTrack, Confluence, or similar tools;
• Systemic thinking and the ability to see relationships between requirements and product goals;
• Attention to detail and strong analytical, structured thinking.
   

Additional Skills:

• Experience in fintech or trading systems will be a strong advantage (but not mandatory);
• 1–2 years of experience in IT projects (as a Business Analyst, Product Owner Assistant, or QA);
• Understanding of web platform and API principles;
• Ability to create simple diagrams (BPMN, Flowcharts, User Flows);
• Experience collaborating with QA teams.
   

Language Requirements:

• Intermediate English level for working with technical documentation and team communication.

We offer:

• An interesting project and non-trivial tasks that will allow us to show our professional attitude and creativity;
• Friendly team;
• Comfortable working schedule and working conditions;
• Opportunity to work remotely as well as in an office located in the city centre;
• Stable, competitive salary;
• Paid vacation and sick leaves;
• Opportunity for professional growth and career development;
• English, paid professional courses, coffee/fruits and other pluses :)

Get to know us

Ideals is a global B2B SaaS product company recognized as the most highly rated and customer-centric brand in the secure business collaboration market. Trusted by over 2,000,000 users from 300,000 companies globally, we help people run high-stakes processes and make important decisions with less stress, higher quality, and shorter hours.

Ideals Virtual Data Room (VDR): Secure document sharing and collaboration for due diligence, fundraising, corporate reporting, licensing, clinical trials, and other complex transactions.

Ideals Board: Board and leadership collaboration platform for faster, safer, and more compliant decision-making.

After 18 years in the market, we power more than 10% of global M&A activity, grow at 30%+ YoY, and are now scaling 5x globally to disrupt the VDR category and reach unicorn status by 2029.

The role

We are looking for a Senior Revenue Systems AI Engineer to design, build, and operationalize AI-enabled automations and agent-driven workflows across our Revenue Systems, while strengthening CRM systems ownership, integrations, and process scalability across GTM operations.

You'll support the Revenue Systems Engineering team's shift toward an automation-first operating model, replacing manual, ticket-driven work with agent-executed workflows, without breaking what already works. You'll have real influence over how AI gets embedded into revenue operations at Ideals, from evaluating what should be automated to defining the guardrails that keep automation safe and auditable.

You'll work independently on regular end-to-end solutions where business processes and ownership boundaries are already defined, making implementation decisions within established architecture and standards, while looking for ways to improve existing processes.

This is a fully remote role open to candidates based in Ukraine.

What you will do

• Build and maintain AI-assisted automations and agent workflows (primarily in n8n)
• Define orchestration logic, prompts/instructions, fallback paths, and documentation for agent-executed tasks
• Evaluate which Revenue Systems processes are realistically automatable vs. human-owned
• Design and implement integrations between HubSpot, internal systems, and external tools required for AI-enabled workflows
• Improve and maintain CRM process logic, ownership/routing logic, and related workflow automation
• Support technical investigations, automation QA, and production stabilization for newly introduced AI/agent flows
• Partner cross-functionally to align business rules, controls, and expected outputs for automated processes
• Contribute to future-state architecture and process hardening across Revenue Systems

What you bring

• 4+ years of experience in revenue systems, CRM engineering, business systems, automation engineering, integrations, or technical operations
• Usage of AI tools (Claude, ChatGPT, Gemini) as a primary way to build - accelerating workflow and code development - while critically validating, debugging, and explaining AI-generated code and SQL rather than taking it at face value
• Practical, hands-on experience designing and building production-grade AI/LLM workflows and agentic orchestration
• Expert SQL skills: advanced query design (CTEs, window functions), performance and cost optimization at scale, parsing semi-structured/JSON data, and building validation/reconciliation checks to prove output correctness
• Strong architectural background in platform selection, configuring scalable object/association logic, and preventing workflow conflicts across connected business systems
• Advanced analytical and systems thinking, with the ability to dive deep into complex datasets, draw accurate conclusions, identify causal links, and think beyond immediately available facts to build long-term solutions
• Strong English language proficiency (B2/C1 level) for clear communication and documentation
• Exceptional communication and facilitation skills, with the ability to lead cross-functional discussions, translate complex technical topics into business language, speak directly to the point, and reach mutual agreement
• A proactive, high-ownership mindset focused on continuous self-development, process optimization, spotting system vulnerabilities, and going the extra mile for better results

Our assessment process

• Screening call with the Talent Acquisition Specialist
• Test task 1 - a written assignment focused on advanced SQL and data engineering skills
• Test task 2 - a case study on an AI/LLM agentic workflow and systems architecture design
• Hiring Manager interview - live presentation of the solution (test task 2)
• Competency-based interview with the Talent Acquisition Specialist

What we offer

We highly value our people, so we will empower you with all the resources and support to help you reach your full potential.

For your best work

• Remote-first flexibility to shape your ideal workday
• Home workplace budget
• Resilient home budget for Ukraine-based teammates
• Resilient office in Kyiv & co-working expense coverage
• Individual IT budget for extra equipment
• Top-tier tech and AI-powered tools

For your growth

• Access to Ideals Academy with numerous courses
• Investment in external learning and development activities
• Guidance in Personal Development Plan creation
• Professional literature and subscriptions coverage
• Support of your passion as a speaker or writer
• Internal talent mobility opportunities

For your well-being

• Medical insurance and Wellness Package for sports activities
• Full coverage of mental health sessions for Ukrainian teammates
• Funding for sports competitions
• 20 business days of paid time off per year
• Unlimited health-related time-off

Extra perks

• Budget for meetups with your team
• Generous internal referral program

Our culture

Commitment, Excellence, Collaboration, Trust and Care are core values to the Ideals team. For us, these are the principles that every Idealer lives and breathes. We are on the lookout for like-minded individuals who share our values. By doing so, we create a team where talents feel at ease and work to the best of their abilities.

Ideals is an equal opportunity employer

Ideals is made up of people from a wide variety of backgrounds and lifestyles. We embrace diversity and invite applications from people from all walks of life. We don’t discriminate against employees or applicants based on gender identity or expression, sexual orientation, race, religion, age, national origin, or citizenship.

We are seeking an AI-Native Business Analyst who integrates modern Generative AI and LLM workflows into their everyday analytical process.

In this role, you will bridge the gap between business needs and technical execution by leveraging AI tools to accelerate requirements engineering, system analysis, API exploration, and solution validation.

You will work closely with clients, stakeholders, and engineering teams to understand complex business problems, analyze existing systems, and help deliver practical technical solutions faster and more efficiently.

The ideal candidate combines strong business analysis skills with a solid technical background, understands modern software systems, and uses AI tools as part of their daily workflow to improve the speed and quality of analysis.

Key Responsibilities

• Conduct discovery sessions with clients and stakeholders to understand business needs, define requirements, and align project objectives.
• Analyze existing systems, codebases, APIs, documentation, and data using modern AI tools to quickly identify dependencies, limitations, and potential solutions.
• Translate business requirements into clear functional specifications, user stories, acceptance criteria, and actionable development tasks.
• Explore and validate technical solutions by testing REST APIs, reviewing system behavior, and creating lightweight proof-of-concepts when needed.
• Investigate system issues, perform root-cause analysis, and collaborate with engineering teams to define effective solutions.
• Evaluate the impact of proposed changes across complex, multi-component applications, identifying dependencies, risks, and integration considerations.
• Continuously improve analysis workflows by adopting new AI tools and techniques that increase speed, accuracy, and quality of delivery.

Qualifications

• Strong practical experience using AI tools (Claude, ChatGPT, Cursor, coding assistants) as part of your daily workflow for technical analysis, research, documentation, and problem-solving, with the ability to critically evaluate and validate AI-generated outputs.
• Proven experience communicating directly with clients and stakeholders, translating business objectives into clear functional and technical requirements.
• Solid understanding of REST APIs, ability to understand how websites work and main system parts (BE/FE/DB/Message brokers), ability to investigate code and onboard independently, do selfonboarding, ability to quickly create prototypes. Experience with Postman, OpenAPI/Swagger, or similar tools.
• Strong analytical and problem-solving skills, with a proactive approach to ambiguous tasks, a sense of ownership, and the ability to quickly understand complex business domains and technical systems.

• Excellent communication skills and the ability to collaborate effectively with both business stakeholders and engineering teams.

   

Nice to have: Background as a Technical BA, Software Engineer, experience in FinTech.

About Orgmeter

OrgMeter is deal-flow, tracking, and reporting software that helps merchant cash advance businesses streamline operations, manage workflows, and scale efficiently. We build reliable, high-performance solutions that support mission-critical business processes.

At DICEUS, we’re inviting motivated individuals to join us as Intern Business Analysts and start their journey in software delivery and product development.

This internship is a great opportunity to gain hands-on experience working with enterprise-level solutions in the insurance domain, collaborate with cross-functional teams, and learn Agile practices, requirement analysis, and documentation preparation. You will work closely with experienced BAs and development teams to understand how real digital products are built and delivered.

What You’ll Be Learning

• Fundamentals of business analysis
• How to collect, document, and analyze business and technical requirements
• Preparing documentation: user stories, specifications, requirements, presentations
• Working with tools such as Jira, Confluence, and Trello
• Participation in project meetings: daily stand-ups, planning, demos
• Understanding and applying SDLC in practice
• Communication with clients and internal stakeholders

What We Expect From You

• Basic understanding of software development processes
• Strong analytical and communication skills
• Interest in business analysis, IT consulting, and working with requirements
• Responsibility, attention to detail, willingness to learn and grow
• English level — at least Intermediate for communication and documentation

What We Offer

• Hands-on business analysis experience on real IT projects
• Opportunity to work with enterprise-level products in the insurance industry
• Supportive and professional environment with continuous learning culture
• Potential career growth to Junior Business Analyst after successful internship completion

WWelcome to Drawer.AI!
We invite you to join our mission to shake up the AEC (Architecture, Engineering, and Construction) industry by transforming estimation processes. Harnessing the power of AI, we are revolutionising construction with Generative Design and Reinforcement Learning.

About us:
Our US-based startup raised investments from leading industry ventures and is ready for the next Series A Round in 2025. And this is just the beginning.

What it’s like to work with Drawer.AI:
Everyone’s voice counts here. Our tech team is open, flexible, and all about getting the job done to make solutions work. We’re not just writing code. We are changing how construction happens with advanced AI.
Explore opportunities to join our team and be at the forefront of innovation.
It’s time to build better!

Role Overview:

At Drawer.AI, we're not just another IT company – we're on a mission to revolutionize the way the world sees Construction Industry with Generative Design and Reinforcement Learning.

We are looking for a detail-oriented and proactive Business Analyst who is passionate about understanding business needs and translating them into clear, structured documentation. This role is perfect for someone with at least 1 year of experience in requirement gathering and business analysis, even outside the software industry.

You’ll play a key role in bridging the gap between business stakeholders and developers — collecting requirements, maintaining product documentation, and supporting the development team throughout the project lifecycle. If you’re analytical, quick to learn, and eager to grow as a Business Analyst — we’d love to meet you!

Key Responsibilities:

• Transform business ideas into simple User Stories and Use Cases;
• Collecting, analysing, determining requirements;
• Maintain Knowledge database and be an entry point for all the questions raised by developers related to business logic;
• Build effective communication channels with developers and stakeholders;
• Lead technical refinement (grooming) sessions with a team.

Requirements:

• English upper-intermediate or higher (B2/C1);
• Effective "human being" writing skills (not chat GPT/robotic style);
• 1+ year of experience working with business analysis/collecting; requirements in any business domain (not limited to software development);
• Experience in writing technical documentation, User Stories, Use Cases;
• Understanding of SDLC;
• Analytical mindset;
• Ability to learn fast;
• Desire to develop yourself as a Business Analyst.
   

Join our stellar team at Drawer.AI, where excellence meets opportunity! Experience the exceptional; enjoy a competitive salary and career advancement and the outstanding work environment we take pride in. Elevate your professional journey with us – because we believe in creating success together. Build a better future with us!

Не просто код, а твій вплив на мільйони українців

Nova Digital — це технологічне серце екосистеми NOVA, де твій код стає частиною щоденного життя цілої країни.

Про масштаб наших сервісів:

• 50+ млн запитів щодня проходять через наші системи
• 10+ млн активних користувачів покладаються на наші рішення

Ми будуємо не просто продукт — ми створюємо технологічну інфраструктуру, яка об’єднує людей, бізнеси та можливості вже майже по цілому світу.

Ми шукаємо Business Analyst в команду "Інформування". Інформування - це система сповіщень для користувачів, де ми створюємо ефективні push, Viber, SMS та email-розсилки, що допомагають клієнтам отримувати актуальну інформацію про посилки в процесі доставки як в Україні, так і за її межами.

Твій ідеальний профіль:

• Системне мислення: здатність тримати в голові велику кількість взаємозв’язаних процесів і шукати зв’язки між бізнес-проблемою та технічним рішенням.
• Проактивність та ініціативність: ми шукаємо не просто виконавця, а аналітика, який думає, ставить під сумнів, пропонує покращення та аргументує свої ідеї.
• Комунікаційні навички: чітке та логічне донесення думки — як письмово, так і усно; вміння пояснити складне простими словами як для розробників, так і для non-tech учасників.
• Досвід роботи у крос-функціональних командах (аналітики, продакт-менеджери, девелопери, QA, маркетинг).
• Готовність працювати в умовах швидкого масштабування, невизначеності та зміни пріоритетів.

• Від 3-х років в ролі BA/SA (переважно з продуктом або платформою, що працює з логістикою, e-commerce, або великими обсягами користувацьких даних).
• Досвід роботи в системному аналізі.
• Активність та комунікабельність, бажання працювати в команді.
• Досвід роботи з робота з Jira, Confluence, Draw.io, Google Workplace.
• Досвід збору та аналізу вимог.
• Знання технік моделювання бізнес-процесів (BPMN), діаграм класів (UML), sequence-діаграм, user-story, use-case.
• Навички написання ТЗ, специфікацій та інструкцій для користувачів.
• Розуміння принципів інтеграції (REST API, JSON/XML, webhooks) та досвід роботи з технічними командами щодо зовнішніх/внутрішніх інтеграцій.
• Постійна робота з REST API.
• Аналіз даних: SQL, MySQL, PostgreSQL, Excel.
• Знання технологій і досвід проєктів інтеграції інформаційних систем;
• Досвід побудови складних логістичних або системних процесів — наприклад, відстеження життєвого циклу посилки, управління статусами, SLA, поверненнями тощо.

Що робитимеш як Business Analyst:

• Збір вимог до програмного забезпечення та їх аналіз.
• Написання технічних завдань та мануалів.
• Керування технічними вимогами.
• Прийом реалізованих задач.
• Співпрацювати з командами розробки, дизайну, QA.
• Працювати з логістичними API та інтеграціями з поштовими операторами.
• Валідувати та оптимізувати нові фічі на основі даних, користувацького фідбеку та логів.
• Підтримувати документацію продукту.

Nice-to-have:

• Досвід роботи в сфері логістики або системі інформування буде перевагою.
• Знання технічних аспектів розробки програмного забезпечення.

• Високонавантажені системи з реальними викликами масштабування
• Сучасний стек та свобода технологічних рішень
• Можливість впливати на архітектуру продуктів, якими користуються мільйони

• Менторство від сеньйорів з досвідом enterprise-рішень
• Разом будуємо інновації, що працюють для мільйонів

• Продукт, що змінює країну — не просто ще один стартап
• Тут команди стають драйверами технологічних змін

• Компенсація додаткових витрат, пов'язаних з робочими завданнями, здійснюються до внутрішніх політик компаній.
• Добровільне медичне страхування та страхування життя.
• Корпоративні знижки від партнерів NOVA.
• Підтримка ментального здоров'я. Можливість безоплатних консультацій з корпоративним психологом.
• Соціальна відповідальність та волонтерський рух “Свої для своїх”.
• Клуби за інтересами: біговий, шаховий та інші ініціативи для натхнення.
• Соціальні відпустки та компенсації відповідно до КЗпП України.