Jobs at Djinni

We’re looking for an experienced Sales Manager to become a part of our customer contact center, delivering world-class service and support to our players across casino and sportsbook verticals.
 

HOW YOU WILL MAKE AN IMPACT:

• Achieve retention, LTV, and player monetization KPIs.
• Troubleshooting
• Personalized work with players: support, communication, and long-term relationship building.
• Behavioral monitoring and analysis: identifying player motivations, predicting activity, and developing individual retention strategies.
• Creating personalized offers: exclusive bonuses, cashback, special events.
• Analyzing deposits, bets, and financial activity.
• Collaborating with other departments to improve client engagement.
   

WHAT WILL HELP YOU SUCCEED IN THE ROLE

• At least 1 year of experience in Sales/Call Centre or related fields
• Spoken French B2
• Understanding of player psychology, motivations, and triggers.
• Analytical skills, ability to work with large volumes of data, and CRM tools.
• Excellent communication skills for building trusted relationships.
• Hands-on experience working with high-rollers and understanding their psychology.
• Experience in developing personalized offers and loyalty programs.
• Regular calls with players to establish trust and enhance loyalty.
   

HOW WE WILL KEEP YOU SMILING

• We offer flexible working hours and remote work setup, enabling you to plan your work around your life and not your life around work!
• We offer unlimited vacation days, and we provide sick leave of paid.
• We are ready to offer relocation support for candidates.
• A competitive compensation that values the skills and experience you bring.
• Employee referral bonus and gifts for your special days.
• Financial support in 50% for learning expenses to help you in your professional growth!
• With us, you will experience a positive atmosphere and a company culture where people are valued above all else. You'll also have the opportunity to participate in fun team-

DevOps Engineer 
 

Hybrid / Remote (with the ability to visit our Kyiv office when needed)

At Johnson Controls, we build smart, secure, and sustainable technologies used worldwide.
Due to internal team growth and exciting new initiatives, we are looking for a talented DevOps Engineer / System Administrator to join our international team.

What you’ll do:

Design, configure, and maintain CI/CD workflows
Support and improve Linux-based environments
Work with Docker-based infrastructure and virtual machines
Develop and maintain automation scripts using Python/Groovy/Bash
Support deployment and infrastructure processes
Monitor system performance and maintain stability
Collaborate closely with engineering teams on new features and improvements

What we’re looking for:

Strong Linux skills (networking, virtualization, tuning, debugging)
Experience with Docker
Experience with AWS or GCP cloud services
Knowledge of infrastructure automation tools such as Terraform, Ansible, Puppet, etc.
Good scripting/programming skills (Python, Go, Bash)
Understanding of monitoring and performance metrics
Knowledge of cybersecurity and data encryption best practices
Strong problem-solving mindset
Good spoken and written English

Nice to have:

Jenkins / GitLab CI/CD
Kubernetes / Docker Compose
Prometheus, Grafana, Zabbix
RabbitMQ / Kafka
MariaDB, PostgreSQL, Redis
Basic C++ or Java knowledge

What we offer:

Hybrid or remote work format;
Flexible cooperation with access to our Kyiv office
8-hour working day;
20 paid vacation days + 8 paid sick leave days;
Medical insurance;
Professional and friendly team environment;
Opportunity to work on scalable global products.

At Win Media, we create innovative, high-performance solutions that shape the future of online gaming 🎯

Our products combine smart operational processes ⚙️, seamless player experience 🎮, and data-driven decision-making 📊
With a passionate team and bold vision, we build casino platforms that are stable, scalable, and loved by players worldwide 🚀

We’re growing fast - and now looking for a Game / Promo Manager to help us manage game operations and drive engaging promo experiences across our platform!
 

🌟 What we expect from you

• 2+ years of experience in iGaming (Game Operations / Promo / Casino Operations)
• Proven experience working with Tier-1 GEOs (must-have)
• Strong understanding of casino game lifecycle (adding, testing, activation, updates)
• Experience working with game providers, aggregators, or integrations
• Hands-on experience with casino lobby management (categories, providers, collections)
• Experience with promotions: tournaments, bonuses, or campaigns setup
• Understanding of game availability across GEOs, player segments, and locales
• Attention to detail and strong operational mindset
• Ability to manage multiple tasks and work with large volumes of data
• Good communication skills and ability to work cross-functionally
• English - Intermediate+ (for internal and provider communication)
• Experience in iGaming B2C is a must
   

🎯 Your future responsibilities

• Manage the full game lifecycle: adding, testing, activation, updates, and archiving
• Communicate with game providers and aggregators, support new integrations
• Maintain and optimize Casino Lobby (categories, collections, providers)
• Monitor game availability across GEOs, locales, and player segments
• Review game rounds, investigate issues, and escalate to providers
• Set up and manage promotions: tournaments, campaigns, and quests
• Maintain promo calendar (daily / weekly activities)
• Configure bonus mechanics (deposit bonuses, cashback, free spins, no-deposit bonuses)
• Manage VIP and Loyalty program configurations
• Maintain and update bonus library
• Monitor product stability and escalate issues to technical teams
• Handle VIP & Support requests: investigation and resolution
   

🎁 What We Offer

💰 Competitive salary and performance-based bonuses
📚 Professional growth in a fast-scaling iGaming company
🚀 Deep involvement in game operations and promo mechanics
🤝 Supportive and collaborative team
🌍 Flexible work environment focused on growth and innovation

Welcome to Win Media — Powering Next-Level iGaming Experiences! ✨ 

At Win Media, we create innovative, high-performance solutions that shape the future of online gaming 🎯

Our products combine smart operational processes ⚙️, seamless player experience 🎮, and data-driven decision-making 📊

With a passionate team and bold vision, we build casino platforms that are stable, scalable, and loved by players worldwide 🚀

We’re growing fast — and now looking for a Game Manager! 
 

🌟 What we expect from you

• 2+ years of experience in iGaming (Game Operations / Casino Operations)
• Proven experience working with Tier-1 GEOs (must-have)
• Strong understanding of the casino game lifecycle (adding, testing, activation, updates, archiving)
• Hands-on experience working with game providers and aggregators
• Experience with game integrations and provider communication
• Solid experience in managing Casino Lobby (categories, providers, collections)
• Understanding of game availability across GEOs, locales, and player segments
• Experience in monitoring game performance and identifying issues
• Strong attention to detail and operational mindset
• Ability to manage multiple tasks and large volumes of data
• Good communication skills and cross-functional collaboration
• English — Intermediate+ (for communication with providers and internal teams)
• Experience in iGaming B2C is a must
   

🎯 Your future responsibilities

• Manage the full game lifecycle: adding, testing, activation, updates, and archiving
• Work closely with game providers and aggregators (communication, issue resolution, integrations)
• Monitor game performance and availability across GEOs and player segments
• Review game rounds, investigate issues, and escalate to providers
• Maintain and optimize Casino Lobby (categories, providers, collections, game placement)
• Support new provider integrations and ensure smooth rollout of games
• Monitor product stability and escalate technical issues
• Collaborate with Product, Tech, and Support teams
• Handle game-related requests from Support/VIP teams
   

🎁 What We Offer

💰 Competitive salary and performance-based bonuses
📚 Professional growth in a fast-scaling iGaming company
🚀 Deep involvement in game operations and provider integrations
🤝 Supportive and collaborative team culture
🌍 Flexible work environment focused on growth and innovation

Welcome to Win Media — Powering Next-Level iGaming Experiences! ✨ 

At Win Media, we create innovative, high-performance solutions that shape the future of online gaming 🎯

Our products combine smart operational processes ⚙️, seamless player experience 🎮, and data-driven decision-making 📊

With a passionate team and bold vision, we build casino platforms that are stable, scalable, and loved by players worldwide 🚀

We’re growing fast — and now looking for a  Game operations manager! 
 

🌟 What we expect from you

• 3+ years of experience in iGaming (Game Operations / Casino Operations)
• Proven experience working with Tier-1 GEOs (must-have)
• Strong understanding of the casino game lifecycle (adding, testing, activation, updates, archiving)
• Hands-on experience working with game providers and aggregators
• Experience with game integrations and provider communication
• Solid experience in managing Casino Lobby (categories, providers, collections)
• Understanding of game availability across GEOs, locales, and player segments
• Experience in monitoring game performance and identifying issues
• Strong attention to detail and operational mindset
• Ability to manage multiple tasks and large volumes of data
• Good communication skills and cross-functional collaboration
• English — Intermediate+ (for communication with providers and internal teams)
• Experience in iGaming B2C is a must
   

🎯 Your future responsibilities

• Manage the full game lifecycle: adding, testing, activation, updates, and archiving
• Work closely with game providers and aggregators (communication, issue resolution, integrations)
• Monitor game performance and availability across GEOs and player segments
• Review game rounds, investigate issues, and escalate to providers
• Maintain and optimize Casino Lobby (categories, providers, collections, game placement)
• Support new provider integrations and ensure smooth rollout of games
• Monitor product stability and escalate technical issues
• Collaborate with Product, Tech, and Support teams
• Handle game-related requests from Support/VIP teams
   

🎁 What We Offer

💰 Competitive salary and performance-based bonuses
📚 Professional growth in a fast-scaling iGaming company
🚀 Deep involvement in game operations and provider integrations
🤝 Supportive and collaborative team culture
🌍 Flexible work environment focused on growth and innovation

Who are we looking for?

We are looking for a developer who is ready to join our team and start working together on our projects.

Tasks?

Your tasks will focus on the skills and expectations listed below and the use of new approaches and technologies.

Why did the job open?

We want to invite a new specialist to the company's staff due to the increase in the number of projects.

Requirements:

• B2 English (Upper-Intermediate);
• At least 4+ years of commercial experience with JavaScript;
• At least 3+ years of commercial experience with Node.js;
• At least 2+ years of commercial experience with React.js;
• Experience with TypeScript and Nest.js;
• Experience working with meta-frameworks over React (e.g., Next.js, Remix);
• Experience with RDBMS and NoSQL databases;
• Experience with implementing automated testing platforms and unit tests;
• Experience with REST;
• Experience with Redux/Mobx or other state management libraries;
• Familiarity with modern interface pipelines and assembly tools;
• Ability to communicate well with process participants and team members related to business;
• Experience in integrating with external APIs;
• Solid understanding of object-oriented and functional programming;
  Flexibility and ability to adapt to changes;
• Ability to work closely with Product Managers and Engineering Team-members;
• Experience working with message brokers such as RabbitMQ, SQS, or NATS;
• Understanding and practical knowledge of Secure Software Development Life Cycle (SSDLC) principles;
• Experience building AI-powered solutions;
• Knowledge of observability and monitoring practices, including implementation of metrics, logs, and traces based on industry best practices.
   

Good to have:

• Experience with DevOps;
• Experience with cloud services such as AWS, GCP or Azure;
• Experience with CI/CD processes;
• Experience with Unit/E2E testing;
• Understanding of design and architecture principles;
• Experience with Infrastructure as Code (IaC);
• Experience with solution and system architecture;
• Experience using AI tools to enhance productivity;
• Experience building advanced AI agents;
• Familiarity with emerging protocols and specifications for AI agent systems, such as MCP, A2A, and AG-UI.

Who are we looking for?

We are looking for an "independent fighting unit" who is ready to join our Team and start working together on our projects immediately or after training.

Tasks?

Your tasks will focus on the skills and expectations listed below and the use of new approaches and technologies.

Why did the job open?

We want to invite a new specialist to the company's staff due to the increase in the number of projects and the opening of a branch.

Additionally:
The company has the ability to provide employee reservations in accordance with the current legislation of Ukraine.

Requirements:

• B2 English (Upper-Intermediate)
• At least 3+ years of commercial experience with JavaScript;
• At least 2+ years of commercial experience with Node.js;
• At least 2+ years of commercial experience with React.js;
• Experience with Typescript, Nest.js;
• Experience with RDBMS and NoSQL databases;
• Experience with implementing automated testing platforms and unit tests;
• Experience with REST;
• Experience with Redux/Mobx or other state management libraries;
• Familiarity with modern interface pipelines and assembly tools;
• Ability to communicate well with process participants and team members related to business;
• Experience in integrating with external APIs;
• SOLID understanding of object-oriented and functional programming
• Flexibility and ability to adapt to changes;
• Ability to work closely with Product Managers and Engineering Team members.

Good to have:

• Experience with DevOps;
• Experience with cloud services such as AWS, GCP or Azure;
• Experience with CI/CD processes;
• Experience with Unit/E2E testing;
• Understanding design, and architecture principles;
• Experience with message brokers, like RabbitMQ, SQS, etc;
• Experience with Infrastructure as code (IaC).

We are looking for a Senior Data Engineer. This is not a standard ETL role. You will work on a high-load system processing 10,000+ executions per minute, building scalable pipelines where AI and LLM logic are embedded directly into production data flows.

The role combines data engineering, backend thinking, infrastructure ownership, and real production AI integration.

What you will do:

• Design and maintain scalable data pipelines in Python on Google Cloud Platform
• Build and optimize AI-driven scoring flows using LLMs for real-time identity enrichment
• Work with BigQuery, Apache Spark, and Apache Iceberg for heavy data processing
• Maintain high-load orchestration with custom Python nodes and complex workflows
• Own deployment and release processes (CI/CD)
• Optimize PostgreSQL performance under heavy load
• Investigate incidents and resolve root causes permanently

• Use AI engineering tools such as Claude in daily development

   

Requirements:

• 4+ years of experience in Data Engineering / Backend Engineering
• Strong Python skills
• Commercial experience with production LLM integration (OpenAI / Anthropic / Gemini)
• Strong knowledge of GCP (Cloud Functions, IAM, Networking)
• Experience with BigQuery, Spark, Iceberg
• Good understanding of Kubernetes
• Experience with workflow orchestration tools (n8n is a strong plus)
• Strong practical knowledge of PostgreSQL

• English level B2+

   

What is important for us:

• Ownership mindset
• Fast learning ability
• Strong problem-solving approach
• Active AI usage in engineering work
• Focus on practical results over unnecessary complexity

We are building a customer support team for our new project and are looking for a Customer Support Representative who is confident in both spoken and written German and English (B2 or higher).
 

You’re our ideal candidate if you:

• Are fluent in German (B2/C1 level);
• Have strong communication skills and are eager to learn, grow, and quickly grasp new information;
• Have previous experience in customer support (a plus, but not required).
   

What you’ll do:

• Providing customer service to German-speaking customers during incoming calls;
• Responding to inquiries about products in writing;
• Ensuring high-quality customer service and a positive experience when interacting with the service.
   

What we offer:

• Paid training;
• Stable and on-time salary (fixed pay + performance-based bonuses);
• Career development opportunities (within the project or in other company departments);
• Full-time employment;
• Work schedule: Monday to Friday, 10:00–18:00 (Kyiv time);
• Comfortable office or the option to work remotely (with a stable internet connection and backup power during outages);
• Supportive colleagues and a friendly, young team.

We’re seeking a skilled and enthusiastic Clinical Design Engineer to join Materialise.

If you are selected for the job, you will need to undergo thorough training before handling real cases. We will teach you everything you need to know. We are not looking for experts but motivated individuals willing to learn and grow with us.

Responsibilities:

⁃ A Clinical Design Engineer developing medical implants and guides for CMF based on Clinical engineer requests, surgeon's preferences, and anatomy aspects according to work instructions and established procedures;

⁃ Able to determine the high-level clinical reality and history of the patient based on medical image data, and other additional data if applicable.

Requirements:

⁃ University degree in Mechanical Engineering or the Biomedical Engineering field is a plus (commercial experience is not mandatory);

⁃ Good 3-dimensional thinking & basic experience with CAD tools (SolidWorks or similar);

English level: Intermediate.

⁃ General engineering knowledge;

⁃ Detail-oriented and good at troubleshooting;

⁃ Good self-organization skills;

Will be a plus

Understanding of 3D-printing technology.

We are looking for a Game Portfolio Manager with a strong understanding of iGaming content, market trends, and player behavior. This role bridges product and analytics — you’ll shape the strategy behind our game lineup, ensuring we offer the most engaging, high-performing titles across different markets and GEOs.

Vision of the role:
We’re looking for someone who feels confident working with games and truly understands how they function under the hood — the mechanic, player behavior, and what makes a title perform. You’ll collaborate closely with department leads and take full strategic ownership of our entire game portfolio — defining the content strategy, setting performance benchmarks, and developing actionable roadmaps. The focus is on strategic thinking and decision-making: analysis, identifying trends, and turning data into clear strategic decisions that drive portfolio growth.

Responsibilities:
- Analyze slot market trends, player behavior, and competitor games.
- Select and evaluate game concepts for portfolio integration or internal development.
- Define product requirements (mechanics, bonuses, visuals, UX) and oversee lifecycle.
- Build strategy to maximize game performance across GEOs.
- Collaborate with marketing and cross-functional teams to drive engagement and ROI.
- Track KPIs (engagement, retention, conversion, GGR) and generate reports for management.

Requirements:
- Experience in iGaming (Product, Game, or Marketing Manager roles).
- Deep understanding of gaming mechanics: slots, crash, instant, dice, live.
- Knowledge of key metrics: RTP, GGR, NGR, LTV, retention, conversion.
- Understanding of market trends across Europe, Latam, Asia, and Africa.
- Experience with analytical tools (Power BI, Excel, Tableau, etc.).
- Strategic mindset with commercial intuition – ROI and business impact awareness.
- Strong communication, coordination, and leadership skills.
- Flexible and adaptable in a fast-changing market.

We offer:
- Convenient work schedule (8/9/10/11 — 17/18/19/20);
- 21 working days of vacation;
- 10 working days of sick leave;
- Extra days off for birthday, wedding, etc and for public holidays;
- Payment for training;
- Financial and intangible gifts from the company;
- Free communication, the ability to influence processes and implement your ideas;
- Comfortable and easy management, no tyranny.

How We Hire:
We’re not here to make you jump through flaming hoops (unless that’s your hobby — in which case, we’ll cheer you on). Our goal is to see if we’re a good match for each other — and to make sure you enjoy the ride.

1. Pre-Screen Call — 30 min
A quick hello with one of our recruiters. We’ll talk about your background, your goals, and what you’re looking for. In return, we’ll tell you more about ABXplay, the role, the team, and answer any burning questions.

2. Hard Skills Interview — 45–60 min
You’ll meet your potential manager. We’ll dive into the real stuff — your future responsibilities, the challenges ahead, and the kind of work you’d actually be doing (no mystery here).

3. The Offer Stage

Promin Apps is a product-first company on a mission to help people feel better, move more, and live healthier lives — physically and emotionally.

At the intersection of AI, data, behavioral science, and personalization, we build thoughtful digital products that support fundamental lifestyle changes — from yoga and fitness to better habits and mental well-being.
Now, we’re looking for a user-centric Product Marketing Manager — someone who will drive real growth by deeply understanding the audience, crafting compelling product narratives, and bridging the gap between user needs and business goals.

What to expect:
— Global focus: Tier-1 markets (US & beyond) with proven traction and clear room to scale;
— AI-first approach: smarter workflows and a clean, personalised user experience;
— Experimentation at the core: a strong setup with a funnel builder, deep analytics, and continuous A/B testing;
— Focus on product: acquisition is driven by experienced UA, Creative, and PPC teams — you focus on product growth and impact;
— Direct collaboration with the CEO: built 10+ successful products in the niche and actively involved in product decisions;
— Fast-paced execution: quick decisions, real ownership, and no unnecessary approvals;
— Clear growth path: real opportunities to grow into Lead, Head, or GM roles as the company scales.

What you will do:
— Own and optimize the full conversion funnel — from onboarding to purchase — with a strong focus on web flows, monetization models, and pricing;
— Design, test, and scale new monetization strategies to outperform market benchmarks and increase ARPU, Conversion, LTV;
— Run A/B tests end-to-end, analyze results, and quickly implement data-driven improvements;
— Research markets, competitors, and user behavior to uncover growth opportunities and user pain points;

— Work with Meta, Google, and AppLovin performance marketing channels;
— Formulate and validate hypotheses across different funnel stages using both quantitative and qualitative data;
— Collaborate cross-functionally with UA, Creative Production, Design, and Analytics to ensure alignment, fast execution, and measurable impact.

What we’re looking for:
— 3+ years of experience in Growth, Product Marketing, or Product roles, including B2C subscription-based products;
— Proven track record in conversion optimization, monetization, and pricing strategy (web experience highly preferred);
— Strong hands-on experience in A/B testing, data analysis, and data-driven decision-making;
— Solid understanding of unit economics, key product and marketing metrics;
— Ability to conduct market and competitor research and analyze user behavior to identify growth opportunities;
— Expertise in launching and scaling products from scratch, owning key growth and marketing processes end-to-end.
— Analytical yet user-centric mindset, with the ability to balance monetization goals and customer value;
— Confident English (B2+)​.

What we offer:
— Work from anywhere with a fully remote setup that adapts to your lifestyle;
— Flexible working hours that align with your most productive rhythm;
— Basic benefits package, including paid vacation, sick leave, and more;
— Personal and professional support, with advocacy available when you need a hand;
— Access to a curated corporate library filled with resources to fuel your continuous learning and development.

We’re not looking for someone to just “join the team” — we’re looking for someone ready to shape the product, lead meaningful growth, and make an impact from day one.
If that sounds like you — send over your CV, and let’s talk!

Come Back Agency supports US software and technology companies by running their hiring process. We work with delivery and leadership teams to define roles, screen candidates, and manage interviews. Successful candidates are hired directly by the company and become part of its team.
 

This position is with a US-based software company providing custom development and AI implementation for North American clients. The team builds and maintains production software, including AI-enabled systems, and works in long-term client engagements. Team members operate as part of an internal, distributed team and collaborate directly with client stakeholders.
 

About the role:

This is an internal role focused on outreach, partnerships, and placements that improve rankings and bring relevant referral traffic. This is not a client facing role.
 

What you will do:

• You will build and execute a link acquisition plan for priority service pages, state pages, case studies, and thought leadership content
• You will find and qualify websites for outreach, focusing on relevance, quality, and real traffic
• You will run outreach campaigns to secure placements through guest posts, editor mentions, partnerships, resource pages, and digital PR angles
• You will coordinate with our writers and designers to create assets that earn links, like research posts, comparisons, templates, and tools
• You will manage our local and industry citations where relevant, and keep listings consistent
• You will monitor backlinks, anchors, and competitors, and provide weekly updates on what is working
• You will protect the domain by avoiding risky tactics and keeping everything aligned with Google guidelines
   

Requirements:

• Proven link building experience with examples of placements you secured
• Strong prospecting and outreach skills, including personalized email and relationship building
• Understanding of SEO fundamentals, including topical relevance, anchors, and avoiding harmful patterns
• Comfort using tools like Ahrefs, Semrush, Moz, or similar, and Google Search Console
• Ability to work systematically and track everything in a spreadsheet or CRM style pipeline
   

Nice to have:

• Experience with B2B services, SaaS, or software agencies
• Experience with digital PR pitches and creating link worthy content angles
• Experience supporting state localized SEO pages and local SEO citations
   

What We Offer:

• Working hours aligned with US time zones, typically 16:00—23:59 Kyiv time.
• English lessons to support clear and confident communication.
• Paid vacation and sick days.
• Fully remote work.
• Opportunities for professional growth within the team.
• Structured, personalized onboarding to help you ramp up effectively.
   

Apply with your resume and a short note outlining your relevant experience. You can also submit it through our website at comeback.ua. Selected candidates will be contacted by Come Back Agency

About us: We are a modern provider of electronic document management solutions for businesses of various fields and industries, from small businesses to corporate companies. We transform and change the approach to working with documents between companies and teams, automating and simplifying the process of document exchange.

About the role: We’re looking for a proactive and driven Partner Development Manager to build and scale our global partner network. This role is ideal for someone with a strong background in B2B or SaaS partnerships, excited to take ownership of partnership strategy and execution from the ground up.

You’ll work directly with the leadership team, help define our partner playbook, identify and onboard new resellers, referral and WhiteLabel partners, and actively support their success.

    Key tasks:

• Build and launch a scalable partner program (reseller, referral, and white-label);
• Create and adapt partner program materials: agreements, onboarding docs, sales enablement kits, etc.;
• Conduct market research and identify high-potential regions and verticals;
• Source and engage with prospective partners (VARs, resellers, consultants, integrators);
• Lead product demos, partnership negotiations, and deal closures;
• Support partner onboarding, training, and ongoing engagement;

• Collaborate with marketing, sales, and product teams to improve partner success.

   

    Skills and required competencies:

• 3+ years of experience building and managing B2B and/or SaaS partner programs;
• Proven experience in partner acquisition and enablement;
• Excellent communication and negotiation skills;
• Fluency in English (written and verbal);
• Self-starter mindset with strong organizational and project management skills;

• Ability to work independently and adapt quickly in a fast-changing environment.

  
  What we offer: 

• Competitive base salary + performance-based bonuses;
• Flexible schedule and remote work;
• Travel opportunities (industry events, partner onboarding);
• Direct influence on international expansion strategy;
• Professional growth in a high-impact role.

Strategic Responsibilities: 

• Be responsible for implementing and coordinating the “People Partnership” model across all teams;
• Help increase engagement, improve retention, and enhance the employee experience based on data (surveys, analysis of turnover results);
• Provide support on organizational structure, workforce planning, and talent development (assessments, succession planning);
• Participate in initiatives to shape corporate culture and promote company values.

Operational Responsibilities:

• Support performance management cycles (OKR/KPI, evaluations);
• Collaborate with managers on employee relations and day-to-day HR matters;
• Conduct exit interviews and provide practical recommendations;
• Collaborate with the recruitment department on hiring and onboarding processes;
• Provide recommendations on compensation and benefits based on market and internal data;
• Conduct employee satisfaction and engagement surveys;
• Ensure effective communication and alignment across teams.

Qualifications:

• 3+ years of experience in HRBP / HR Generalist roles within BPO, IT, or service industries;
• Experience in supporting performance management processes (OKR/KPI, evaluations) and employee relations;
• Exposure to culture initiatives, internal communications, or employee engagement activities;
• Strong communication, facilitation, and conflict resolution skills;
• Structured thinking with a hands-on, practical approach;
• Ability to multitask and work with multiple teams in a dynamic environment;
• English and Ukrainian at B2+ level.