Customer Support Specialist with German

We are building a customer support team for our new project and are looking for a Customer Support Representative who is confident in both spoken and written German and English (B2 or higher).
 

You’re our ideal candidate if you:

• Are fluent in German (B2/C1 level);
• Have strong communication skills and are eager to learn, grow, and quickly grasp new information;
• Have previous experience in customer support (a plus, but not required).
   

What you’ll do:

• Providing customer service to German-speaking customers during incoming calls;
• Responding to inquiries about products in writing;
• Ensuring high-quality customer service and a positive experience when interacting with the service.
   

What we offer:

• Paid training;
• Stable and on-time salary (fixed pay + performance-based bonuses);
• Career development opportunities (within the project or in other company departments);
• Full-time employment;
• Work schedule: Monday to Friday, 10:00–18:00 (Kyiv time);
• Comfortable office or the option to work remotely (with a stable internet connection and backup power during outages);
• Supportive colleagues and a friendly, young team.