Game / Promo Manager

At Win Media, we create innovative, high-performance solutions that shape the future of online gaming 🎯

Our products combine smart operational processes ⚙️, seamless player experience 🎮, and data-driven decision-making 📊
With a passionate team and bold vision, we build casino platforms that are stable, scalable, and loved by players worldwide 🚀

We’re growing fast - and now looking for a Game / Promo Manager to help us manage game operations and drive engaging promo experiences across our platform!
 

🌟 What we expect from you

• 2+ years of experience in iGaming (Game Operations / Promo / Casino Operations)
• Proven experience working with Tier-1 GEOs (must-have)
• Strong understanding of casino game lifecycle (adding, testing, activation, updates)
• Experience working with game providers, aggregators, or integrations
• Hands-on experience with casino lobby management (categories, providers, collections)
• Experience with promotions: tournaments, bonuses, or campaigns setup
• Understanding of game availability across GEOs, player segments, and locales
• Attention to detail and strong operational mindset
• Ability to manage multiple tasks and work with large volumes of data
• Good communication skills and ability to work cross-functionally
• English - Intermediate+ (for internal and provider communication)
• Experience in iGaming B2C is a must
   

🎯 Your future responsibilities

• Manage the full game lifecycle: adding, testing, activation, updates, and archiving
• Communicate with game providers and aggregators, support new integrations
• Maintain and optimize Casino Lobby (categories, collections, providers)
• Monitor game availability across GEOs, locales, and player segments
• Review game rounds, investigate issues, and escalate to providers
• Set up and manage promotions: tournaments, campaigns, and quests
• Maintain promo calendar (daily / weekly activities)
• Configure bonus mechanics (deposit bonuses, cashback, free spins, no-deposit bonuses)
• Manage VIP and Loyalty program configurations
• Maintain and update bonus library
• Monitor product stability and escalate issues to technical teams
• Handle VIP & Support requests: investigation and resolution
   

🎁 What We Offer

💰 Competitive salary and performance-based bonuses
📚 Professional growth in a fast-scaling iGaming company
🚀 Deep involvement in game operations and promo mechanics
🤝 Supportive and collaborative team
🌍 Flexible work environment focused on growth and innovation