Jobs at Djinni
10018-
Β· 8 views Β· 3 applications Β· 7d
Sales Manager
Full Remote Β· Countries of Europe or Ukraine Β· Product Β· 1 year of experience Β· English - B2We are looking in TrueGroup for a Sales Manager (iGaming - Reactivation & Deposits) who knows how to work with a warm customer base and directly influence playersβ deposit activity. This is not cold calling and not support - this is active sales,...We are looking in TrueGroup for a Sales Manager (iGaming - Reactivation & Deposits) who knows how to work with a warm customer base and directly influence playersβ deposit activity.
This is not cold calling and not support - this is active sales, reactivation, and growth of the deposit cycle.
If you want to see clear results from your work, earn based on performance, and work in a healthy schedule, this role is for you.
HOW YOU WILL MAKE AN IMPACT:
- Communicate with already registered players (reactivation and active base).
- Move players from the 1st to the 2nd deposit, from the 2nd to the 3rd, and further along the deposit funnel.
- Sell personalized bonuses and offers based on player behavior.
- Work with metrics such as deposits, ARPPU, and conversions.
- Collaborate with VIP and Support teams to improve results.
WHAT WILL HELP YOU SUCCEED IN THE ROLE
- Experience in B2C sales, account management, or retention. (iGaming, betting, or entertainment industry preferred).
- Spoken English B2 or German B2 or French Π2
- Understanding of player psychology, motivations, and triggers.
- Analytical skills, ability to work with large volumes of data, and CRM tools.
- Excellent communication skills for building trusted relationships.
- Clear understanding that sales is about numbers and results.
This is an active sales role with clear KPIs.
HOW WE WILL KEEP YOU SMILING
- We work 8 hours per day, 5 days per week (flexible start of the day)
We follow a work-life balance approach - overtime is not the norm. - We offer unlimited vacation days, and we provide sick leave of paid.
- We are ready to offer relocation support for candidates.
- Compensation consists of a fixed base plus performance-based bonuses. There is a direct link between your actions and your income.
- Employee referral bonus and gifts for your special days.
- Financial support in 50% for learning expenses to help you in your professional growth!
- Wellness benefits and co-working space reimbursement.
- We are growing and scaling, which creates opportunities for both vertical growth within the team (Team Lead, Head roles) and horizontal growth across the company into VIP, Support, Product, and other areas of the gambling business.
Growth is based on performance and involvement, not on fixed timelines. - You work with a warm customer base, not a cold market.
- Goals are clear and results are transparent.
- You work in a fast-growing industry with real career potential.
π Send your resume immediately!
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Β· 54 views Β· 6 applications Β· 7d
Customer Support Agent
Full Remote Β· Countries of Europe or Ukraine Β· Product Β· 1 year of experience Β· English - B2We're looking for Customer Support Agent to join our team. As a Customer Support Agent, you will be the first point of contact for our players, ensuring a smooth and efficient support experience through live chat and email. Your main focus will be...We're looking for Customer Support Agent to join our team. As a Customer Support Agent, you will be the first point of contact for our players, ensuring a smooth and efficient support experience through live chat and email. Your main focus will be resolving inquiries, escalating complex cases, and maintaining high standards of response time and quality.
Requirements
- Previous experience in Customer Support and IGaming is a must
- Excellent written communication skills in English (B2+)
- Ability to work flexible shifts, including not only evenings, weekends, and holidays, but also night shifts
- Strong multitasking skills and attention to details
- Ability to work both independently and as part of a team
- Passion for providing high-quality customer service in a fast-paced environment
Responsibilities
- Provide professional and timely support to users via live chat and email
- Handle player inquiries, complaints, and requests with empathy and accuracy
- Escalate complex or sensitive cases to the relevant departments
- Ensure compliance with internal quality standards and communication guidelines
- Maintain up-to-date knowledge of games, promotions, and internal procedures
- Follow the assigned schedule and meet individual performance KPIs (speed, CSAT, accuracy)
Working conditions
More
- Flexible working hours and a remote work setup, so you can plan work around your life and not your life around work!
- Vacation days and paid sick leaveβbecause your rest matters.
- A competitive compensation that truly reflects your skills and expertise.
- Employee referral bonus and gifts to celebrate your special occasions.
- 50% financial support for learning expenses to supercharge your professional growth!
- A positive atmosphere where you always feel respected and truly belong.
- Inspirational team-building activities that turn colleagues into best friends.
- Wellness benefits: Weβll support your sports passions, from yoga classes to gym memberships.
π Send your resume immediately! -
Β· 5 views Β· 0 applications Β· 7d
Sales Manager
Full Remote Β· Ukraine Β· Product Β· 1 year of experience Β· English - B2We are seeking a Sales Manager with a strong sales-driven mindset and the ability to operate effectively across large and diverse client bases. This role requires agility in switching between priorities, handling multiple tasks simultaneously, and driving...We are seeking a Sales Manager with a strong sales-driven mindset and the ability to operate effectively across large and diverse client bases. This role requires agility in switching between priorities, handling multiple tasks simultaneously, and driving engagement without reliance on a fixed portfolio of customers. The successful candidate will excel at creating strong client attachment to the product itself, applying a results-oriented approach, and consistently delivering growth through proactive outreach, persuasive communication, and relentless focus on targets.
HOW YOU WILL MAKE AN IMPACT
- Client Outreach: Conduct outbound calls to the existing database with the goal of reactivation, upselling, and strengthening relationships.
- Bonus Sales: Actively promote and sell personalized bonus packages and promotions, ensuring offers align with customers' preferences and behavior.
- Performance Analysis: Monitor customersβ activity, analyze key sales and engagement metrics, and prepare reports to optimize strategies.
- Revenue Growth: Drive sales growth and increase clientsβ retention through effective sales tactics and personalized communication.
- Collaboration: Work closely with a VIP team to coordinate campaigns and maximize conversion rates.
- Customer Focus: Ensure every interaction delivers a professional experience that builds trust and loyalty.
WHAT WILL HELP YOU SUCCEED IN THE ROLE
- Experience in B2C sales or account management (Call center or entertainment industry preferred).
- Strong persuasive communication and negotiation skills.
- Analytical mindset with ability to work with numbers, KPIs, and sales metrics.
- Target-driven, self-motivated, and able to work under pressure.
- Fluency in English.
WHY YOUβLL LOVE IT HERE:
- Flexible working hours and a remote work setup, so you can plan work around your life and not your life around work!
- Unlimited vacation days and paid sick leaveβbecause your rest matters.
- A competitive compensation that truly reflects your skills and expertise.
- Employee referral bonus and gifts to celebrate your special occasions.
- 50% financial support for learning expenses to supercharge your professional growth!
- A positive atmosphere where you always feel respected and truly belong.
- Inspirational team-building activities that turn colleagues into best friends.
- Wellness benefits: Weβll support your sports passions, from yoga classes to gym memberships.
- Co-working space reimbursement to save your nerves from always working from home :)
π Send your resume immediately!
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Β· 50 views Β· 12 applications Β· 7d
Senior Business Development Manager
Full Remote Β· Worldwide Β· Product Β· 2 years of experience Β· English - C1Location: Remote Employment: Service Agreement (Full-time) From Kyiv to Dubai, from Riga to Toronto β SolveX is where fintech meets global ambition. Weβve been in payments for years β high volumes, established reputation, strong merchant network, and...Location: Remote
Employment: Service Agreement (Full-time)From Kyiv to Dubai, from Riga to Toronto β SolveX is where fintech meets global ambition.
Weβve been in payments for years β high volumes, established reputation, strong merchant network, and deep expertise in high-risk industries.Now weβre strengthening our Sales & BizDev team and opening a role for a Business Development Manager who understands the igaming/high-risk ecosystem, knows how to build strategic partnerships, and brings a warm or hot contact base.
About SolveX
SolveX is a leading fintech company specializing in payment solutions for high-risk industries.
Before the war, SolveX dominated the Ukrainian payments market as the top provider for major merchants and aggregators. In 2024, we relaunched from Kazakhstan β and today we process over $100M in monthly transactions, rapidly expanding across Europe, Asia, and Canada.With offices in Almaty, Kyiv, Riga, Warsaw, Dubai, and a global remote team, we combine local presence with international reach.
Our strength? Building localized payment methods and tailor-made solutions that accelerate onboarding, compliance, and merchant growth.Your Mission
Drive SolveXβs market expansion and develop new commercial opportunities across Asia, CIS, and LATAM.
Youβll focus on opening markets, establishing partnerships, and building a strong, sustainable pipeline of high-value merchants.What You Will Do
- Identify and develop new business opportunities in assigned regions (Asia / CIS / LATAM)
- Build and maintain long-term partnerships with merchants, aggregators, and industry players
- Conduct daily outreach and active BD pipeline development
- Manage the full cycle of deal development: discovery β pitch β negotiation β partnership launch
- Collaborate with Tech, Compliance, Product, Finance, and Legal teams to create tailored solutions
- Monitor partnership performance and identify new growth opportunities
- Participate in industry events and conferences to strengthen SolveXβs presence
Provide market insights and contribute to regional and global commercial strategy
Ideal Candidate Profile
Experience & Background
- 5+ years in Business Development or Sales in Payments, PSPs, Aggregators, or iGaming/high-risk
- Warm or hot contact base within the industry
- Experience working with Asia, CIS, or LATAM markets is a strong advantage
- Background in strategic partnerships or regional market expansion
Hard Skills
- Strong understanding of high-risk industries & payment flows
- Ability to build BD strategies and create tailored commercial offers
- Experience working with iGaming / betting / high-risk merchants
- Strong analytical mindset: metrics, performance data, and deal economics
- Excellent presentation and pitch skills
Soft Skills
- Strong communication and negotiation abilities
- High autonomy, ownership, and drive
- Ability to manage multiple opportunities simultaneously
- Proactive, structured, and strategic mindset
- Comfortable working in a fast-paced environment
Languages
- Strong English (required)
- Additional languages (Spanish, Portuguese, Mandarin, Russian) are a plus
Why SolveX?
- Stability: Official cooperation & reliable compensation
- Flexibility: Fully remote work, flexible schedule, international environment
- Growth: Clear career progression β potential to grow into Senior BD or Regional Lead
- Exposure: Work directly with global merchants and attend top-tier fintech conferences
- Impact: Direct influence on market expansion, strategy, and SolveXβs commercial footprint
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Β· 35 views Β· 0 applications Β· 7d
Senior Technical Support Specialist to $2500
Hybrid Remote Β· Bulgaria Β· 5 years of experience Β· English - B2Meet the YozmaTech YozmaTech isnβt just another tech company - weβre a global team of go-getters, innovators, and A-players helping startups and product companies scale smarter and faster. We build dedicated development teams across 10+ countries,...Meet the YozmaTech
YozmaTech isnβt just another tech company - weβre a global team of go-getters, innovators, and A-players helping startups and product companies scale smarter and faster.
We build dedicated development teams across 10+ countries, creating strong, long-term partnerships based on trust, transparency, and real impact.Here, every idea counts. We value people who are proactive, open-minded, and ready to grow. If youβre passionate about building meaningful products and want to join a team that feels like family - youβll feel right at home with us.
Our client builds technology that empowers media companies to strengthen their businesses and deliver better experiences to their audiences. What began as tools to enhance audience engagement has grown into a global operation focused on driving largeβscale video growth for leading media brands. Their machineβlearningβpowered video platform maximizes revenue across web, mobile apps, CTV, and DOOH, giving publishers greater control, efficiency, and transparency.
The platform is fully demandβagnostic, with supply path optimization at its core, ensuring partners capture more value without unnecessary intermediaries. Guided by a consistent philosophy of putting media companies first, the team acts as a true partner-listening, adapting, and delivering smarter video solutions that evolve with the fastβchanging digital landscape.
Key Requirements:
πΉ Bachelorβs degree in Computer Science, Engineering or equivalent technical field (or 4+ years of equivalent experience);
πΉ 5+ years hands-on experience in technical support environment, implementing and debugging JavaScript/HTML/CSS in production environments;
πΉ Solid command of browser DevTools, network-trace analysis and console debugging;
πΉ Experience with version control systems such as Git, and understanding of SQL or ability to query and interpret data sets;
πΉ Ability to document technical issues and solutions clearly and concisely
πΉ Experience working in multicultural environments, particularly with U.S.-based teams, is an advantage;
πΉ Ability to effectively communicate and collaborate remotely across time zones, demonstrate proactive self-management, and maintain strong independent working habits;
πΉ English - Upper-Intermediate or higher.What you will do:
πΉ Support the seamless onboarding of new clients by managing technical configurations, troubleshooting integration issues, and ensuring smooth implementation;
πΉ Troubleshoot technical implementation issues and meet response time targets;
πΉ Maintain expertise in EX.CO products and features, sharing knowledge and best practices with internal teams;
πΉ Monitor technical performance, identify issues and resolve proactively;
πΉ Write and maintain technical documentation, integration playbooks, and internal knowledge base articles;
πΉ Diagnose and resolve technical issues effectively, collaborating with the engineering and Product teams to address bugs, design, and client requests;
πΉ Manage platform configurations, including content setup, video player settings, and basic advertising integrations;
πΉ Conduct post-launch QA focused on validating technical performance and expected behaviors;
πΉ Perform validation checks on integration files and ensure configuration accuracy across environments;
πΉ Collaborate with developers and product teams to implement and test new integrations, including third-party APIs and SDKs.
πΉ This role follows a hybrid work model with three days in the office. The team works in rotating weekly shifts that align with both U.S. and European time zones. One week youβll work the early daytime schedule (9:00β18:00 EET), and the next week youβll switch to the later afternoonβevening shift (13:30β22:30 EET)Interview stages:
πΉ HR interview;
πΉ Technical & general interview;
πΉ Home assessment;
πΉ HR interview;
πΉ Reference check;
πΉ Offer.Why Join Us?
At YozmaTech, weβre self-starters who grow together. Every day, we tackle real challenges for real products - and have fun doing it. We work globally, think entrepreneurially, and support each other like family. We invest in your growth and care about your voice. With us, youβll always know what youβre working on and why it matters.
From day one, youβll get:
πΉ Direct access to clients and meaningful products;
πΉ Flexibility to work remotely or from our offices;
πΉ A-team colleagues and a zero-bureaucracy culture;
πΉ Opportunities to grow, lead, and make your mark.After you apply
Weβll keep it respectful, clear, and personal from start to offer.
Youβll always know what project youβre joining - and how you can grow with us.Everyoneβs welcome
Diversity makes us better. We create a space where you can thrive as you are.
Ready to build something meaningful?
Letβs talk. Your next big adventure might just start here.
More -
Β· 135 views Β· 5 applications Β· 7d
Marketing Manager Xcom
Full Remote Β· Worldwide Β· Product Β· 4 years of experience Β· English - C2Responsibilities Own and execute growth & PR strategy for the US market Define positioning, messaging, and brand narrative Build and manage relationships with US tech, fintech, and startup media Secure media coverage, interviews, podcasts, thought...Responsibilities
- Own and execute growth & PR strategy for the US market
- Define positioning, messaging, and brand narrative
- Build and manage relationships with US tech, fintech, and startup media
- Secure media coverage, interviews, podcasts, thought leadership
- Own and scale Twitter/X as a core growth channel
- Support investor and partner visibility through PR initiatives
- Define KPIs, analyze results, and optimize strategy
Report directly to founders
Requirements
Must-have
- 4+ years of experience in Growth / Marketing / PR
- Proven track record working with the US market
- Existing network in US media, startup, or tech ecosystem
- Strong understanding of branding, storytelling, and growth channels
- Experience growing Twitter/X in tech or startup space
- Fluent English (C1 or near-native)
US-friendly working hours
Nice-to-have
- FinTech / Tech background
- Investor relations or fundraising support
Personal brand on Tech / Startup Twitter
- Key Skills
- Brand Marketing
- PR & Media Relations
- Growth Strategy
- Social Media Marketing (Twitter/X)
- Community Engagement
- Communication Strategy
- Copywriting
Influencer Marketing
We offer
- Full ownership of growth & PR
- Direct influence on company growth and valuation
- Close collaboration with founders
- Competitive salary + growth opportunities
- Remote-first environment
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Β· 256 views Β· 95 applications Β· 7d
Full-stack JavaScript Developer
Full Remote Β· Ukraine Β· 3 years of experience Β· English - NoneHi! Weβre REZET. We help our business partners worldwide achieve their goals by creating game-changing software that accurately corresponds to their business needs and procreative mindsets. Weβre looking for a talented, experienced Middle(+) Full Stack...Hi! Weβre REZET.
We help our business partners worldwide achieve their goals by creating game-changing software that accurately corresponds to their business needs and procreative mindsets.
Weβre looking for a talented, experienced Middle(+) Full Stack JavaScript developer who will join our team and help us drive towards new success stories and achievements, together!Joining our team, you will:
- Collaborate on worldwide projects;
- Solve challenging and engaging tasks;
- Share your ideas freely, and be able to integrate them into the workflow.
Required skills:
- Experience with JavaScript β₯3 years;
- Async code callbacks, promises;
- NodeJS/MongoDB;
- Experience with React, Vue, Angular (at least one from the list);
- HTML / CSS / Flex;
- Git;
- Conversational English (B1 β B2).
Would be a plus:
- ReactNative;
- SASS / LESS / SCSS;
- AWS / Heroku / DO;
- SQL, MySQL, Postgresql;
- Docker;
- Unit testing with Jest;
- TypeScript;
Main responsibilities:
- take a proactive part in software development;
- code refactoring & optimization;
- build new and tweak existing functionality and features;
- participate in client meetings.
Required personal traits:
- High level of communication skills: clearly express your thoughts verbally and in writing. Know how to ask the right questions. Explain complex things in simple terms.
- Proactivity. Take responsibility and accountability in the area of your professional domain. Suggest ideas for improving the work process.
- Positive attitude and optimism. Believe in the positive outcome in any circumstances. Support your teammates. Be ready for changes.
We offer:
- Challenging and engaging tasks;
- Flexible work schedule;
- Competitive salary;
- Paid vacations, days off, and sick leaves;
- Medical insurance;
- Paid gym, sports, and educational activities;
- Professional growth;
- Career growth and the possibility of becoming an influential part of the projects and team.
Rezet is a team that fuses talent, innovation, and technology β feel free to share your CV and join us!
More -
Β· 27 views Β· 4 applications Β· 7d
Influencer Acquisition Manager to $2000
Full Remote Β· Worldwide Β· 2 years of experience Β· English - B2About Yanarchy Yanarchy is a Los Angelesβbased talent agency that partners with unique, driven talents, helping them reach new heights and fulfill their dreams. We focus on cultivating individuality and providing full support so our talents can maximize...About Yanarchy
Yanarchy is a Los Angelesβbased talent agency that partners with unique, driven talents, helping them reach new heights and fulfill their dreams. We focus on cultivating individuality and providing full support so our talents can maximize their potential and achieve their goals.
Yanarchy is not just an agency β we are building a future ecosystem of services and monetization tools, developed as independent projects based on our expertise.
The Role
We are looking for a Influencer Acquisition Manager to grow Yanarchyβs talent pipeline.
Your primary mission is to identify, attract, and qualify high-potential talents through research, analytics, and personalized outreach. This is a foundational growth role focused on building a scalable lead funnel β from first touch to contract-ready talent.
You will work closely with Account, Sales, and Growth teams, combining market research, performance analysis, and relationship-building to bring the right talents into the agency.
Key Responsibilities
Talent Research & Market Analysis
- Conduct manual research across social media platforms to identify promising talents based on performance and growth potential.
- Analyze talent profiles using key metrics (Revenue, CTR, Conversion Rate, GPM, engagement, growth trends, subscriber growth, location, monthly views).
- Track market and niche trends to identify new opportunities for talent acquisition.
Lead Generation & Qualification
- Build a long list of potential talents with structured analytical data.
- Convert long lists into short lists, clearly highlighting each talentβs strengths, advantages, and monetization potential.
- Assess fit based on performance data, brand potential, and alignment with Yanarchyβs ecosystem.
Outreach & Communication Strategy
- Develop personalized outreach strategies tailored to each talent.
- Initiate first contact and build interest through thoughtful, value-driven communication.
- Handle inbound applications coming through the company website.
- Qualify leads and transfer warm, high-intent talents to the next stage of communication.
Pipeline & Funnel Management
- Build and maintain a clear talent acquisition funnel from first contact to signed contract.
- Track progression, conversion rates, and bottlenecks at each stage.
- Ensure transparency and accurate reporting across the pipeline.
Relationship Management
- Build and maintain strong relationships with talents during early-stage communication.
- Support negotiation preparation by providing structured insights and performance data.
- Ensure a smooth transition of talent to the next stages of the communication process.
Requirements
- 2β3+ years of experience in Business Development, Partnerships, Talent Acquisition, or Creator Scouting.
- Strong interpersonal communication skills with the ability to adapt tone, style, and messaging to each talent β from professional to friendly and relatable.
- Hands-on experience with manual prospecting through social media platforms.
- Experience building and managing lead funnels and pipelines.
- Self-motivated, proactive, and comfortable working independently.
- Ability to operate in fast-paced, evolving environments.
Nice to Have
- Experience recruiting or onboarding creators, streamers, or digital talents.
- Background in partnerships, negotiations, or creator economy.
- Familiarity with CRM tools, spreadsheets, or BI dashboards.
- Experience working with performance-driven or monetization-focused models.
- Strong analytical skills and confidence working with performance metrics (Revenue, CTR, CR, GPM, engagement).
You will contribute to
- Planning talent acquisition strategy.
- Attracting high-potential talents through research and outreach.
- Selecting talents based on data and strategic fit.
- Developing a strong early-stage relationship with talents.
- Retaining interest through value-driven communication.
- Transitioning talents smoothly into the contracting and onboarding process.
What we offer
- Fully remote work in a creative and ambitious team.
- Competitive, performance-based compensation.
- Paid vacation, sick leave, and personal days off.
- Fast feedback loop with minimal bureaucracy.
- Direct impact on the growth of Yanarchyβs talent ecosystem.
- Opportunity to grow inside the organization.
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Β· 114 views Β· 0 applications Β· 7d
Technical Customer Service Agent
Full Remote Β· Countries of Europe or Ukraine Β· 1 year of experience Β· English - B2Genesis is a full-service international IT company. More than 1,500 people in five countries create products for more than 200 million unique monthly users. We are one of the largest partners of Facebook, Google, Snapchat, and Apple in Eastern Europe. Our...Genesis is a full-service international IT company. More than 1,500 people in five countries create products for more than 200 million unique monthly users. We are one of the largest partners of Facebook, Google, Snapchat, and Apple in Eastern Europe. Our ecosystem consists of more than 15 companies and an investment fund.
EverHelp is a company in the Genesis ecosystem. Weβre a team of professionals developing outsourcing support services for a wide range of products worldwide at a dynamic pace. The project launched in 2021, and last year we achieved a yearly growth rate of +82%. Since February 2022, we have preserved all workplaces and continue to strengthen our team while maintaining an employee satisfaction rate of over 90%.
Our statement:- Weβre against war and unjustified aggression;
- We evacuated teammates and their families from frontline areas, helped them relocate, and provided financial support;
- We supplied the team with charging stations;
- We continue to work together for the future of Ukraine.
We are currently seeking a Technical Customer Service Agent (Middle+) to join our growing support team.
This role is part of a new long-term project, where you will cover Tier 1 technical support, working closely with international clients and internal teams. Weβre looking for proactive specialists who are ready to dive deep into the product, take ownership of issues, and follow them through βuntil the bottom line.β
Working schedule:
Primary coverage is US daytime/(EST, GMT -5) (6:00 AM β 6:00 PM)
The schedule is flexible and will be discussed with an agent on an individual basis.- 30-min. lunch break;
- Mandatory, paid weekend overtime (4+ hours) on a rotating basis;
- 24/7 support coverage through shift rotation
Your future responsibilities include:- Assisting customers via phone, email, chat, and occasional video calls (e.g., helping with system setup);
- Developing expertise as a Subject Matter Expert in platform and network troubleshooting, providing intermediate to advanced VoIP technical support;
- Identifying, troubleshooting, and proactively resolving platform and network issues;
- Escalating complex cases to higher-tier support teams with clear, complete, and accurate documentation;
- Recreating customer environments on lab servers to replicate and resolve technical issues;
- Comparing customer configurations with best practices and recommending improvements;
- Providing clear, step-by-step instructions for system updates and configuration changes;
- Monitoring system performance and participating in regular maintenance and troubleshooting activities;
- Keeping customers informed with timely status updates on issue resolution progress;
- Working with ticketing systems and internal service desks to manage incoming requests;
- Collaborating with cross-functional teams to improve workflows, processes, and overall customer satisfaction.
Communication channels:- Jira
- Internal Service Desk systems
- Zendesk
Needed experience & skills:
Hard/Technical skills:- Basic networking knowledge (packet flow, troubleshooting concepts);
- Linux fundamentals;
- Entry-level MySQL knowledge;
- Basic understanding of APIs;
- English proficiency at B2βC1 level;
- 1β2 years of experience in a call center or customer support role, preferably in Telecom or IT;
- Solid understanding of VoIP fundamentals.
Soft skills:
- Excellent communication and interpersonal skills with a strong customer-focus;
- Strong problem-solving and analytical thinking;
- High attention to detail and ability to document issues accurately;
- Ability to multitask and prioritize in a fast-paced environment;
- Self-driven, proactive, and resourceful;
- Ability to work independently while being a strong team player;
Willingness to follow established workflows and contribute to continuous improvement.
Nice to have:
- Relevant certifications (CCNA, CCNP, JNCIA, JNCIP) are a plus;
- Strong learners with high motivation are preferred over less-engaged experienced candidates.
Working with EverHelp is about:
- 20 vacation days and 10 paid sick leaves;
- Fully remote work format;
- B2B cooperation model;
- One-month paid training period before independently handling tickets;
- Continuous professional development and hands-on learning with evolving technologies;
A supportive, professional team that values ownership, proactivity, and growth;
Career growth opportunitiesβincluding progression to CS Team Lead roles.
Submit your resume and join our team !
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Β· 192 views Β· 39 applications Β· 7d
Operations Manager
Full Remote Β· Countries of Europe or Ukraine Β· 1 year of experience Β· English - NoneAbout Us We are a fast-growing and leading company in the AI Voice space for the iGaming industry. We replace inefficient manual processes with scalable, reliable, and high-performance AI technology. Our solutions are already used by 20+ brands across 8+...About Us
We are a fast-growing and leading company in the AI Voice space for the iGaming industry. We replace inefficient manual processes with scalable, reliable, and high-performance AI technology. Our solutions are already used by 20+ brands across 8+ geographies. We are well-funded, ambitious, and building a team of top professionals.
We Are Looking For
We are looking for an Operations Manager in the Delivery Department β someone who will ensure smooth operational workflows, infrastructure stability, and high service quality. You will support technical processes, manage resources, work closely with providers, and maintain the operational backbone that powers our AI Voice technology.
About You
Youβre detail-oriented, highly responsible, and comfortable working in a fast-paced environment. You enjoy structured processes, learn quickly, and are not intimidated by technical tasks. You stay organized under pressure and can make decisions with confidence. Reliability, self-management, and precision define your workflow.
What Awaits You
A results-driven team, high operational velocity, no bureaucracy, and an opportunity to influence how our internal infrastructure evolves. You will have a clearly defined scope, transparent processes, and room for professional growth. We value initiative and appreciate people who propose improvements, not just execute tasks.
Key Responsibilities
Transmission configuration for projects- Connection and support of SMS providers
- Connection and support of VoIP providers
Route performance monitoring
- Call initiation monitoring
- Bandwidth monitoring
- SMS sending and receiving monitoring
- Telephony quality monitoring
Documentation of transmission errors
- Classification and logging of failures
- Setting tasks for troubleshooting and monitoring their completion
Requirements
- Strong attention to detail and high sense of responsibility
- Ability to work under deadlines and manage a high task volume
- Fast learning ability and structured thinking
- Basic documentation and reporting skills
- Strong teamwork and communication abilities
- Technical aptitude is a plus
Nice to Have- Experience with Jira / YouTrack / Monday
- Experience working with VoIP or SMS providers
- Understanding of performance marketing workflows
- Experience with payment infrastructures (including crypto accounts)
- English proficiency
What we offer
- Fully remote work format and flexible working hours.
- Competitive salary pegged to USD.
- 24 days of paid vacation (sick leave, national, religious, and company holidays).
- A friendly communication culture and transparent processes.
- Dynamic work environment.
- Opportunities for professional development and career growth.
- No micromanagement β just trust, ownership, and freedom to experiment.
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Β· 18 views Β· 1 application Β· 7d
Sales Development Representative (SDR) to $1100
Full Remote Β· Ukraine Β· 3 years of experience Β· English - B2About the company We are an IT company focused on building long-term partnerships with international clients. We work with modern sales tools, transparent processes, and give real opportunities for professional growth. Requirements Upper-Intermediate...About the company
We are an IT company focused on building long-term partnerships with international clients. We work with modern sales tools, transparent processes, and give real opportunities for professional growth.
Requirements- Upper-Intermediate English level or higher (Advanced is a plus);
- 3+ years of experience as a Sales Manager / SDR in the IT industry;
- Strong presentation and communication skills (email, phone, LinkedIn);
- Understanding of software development processes and technologies;
- Experience working with CRM and sales automation tools;
- High level of responsibility, result-oriented mindset, attention to detail;
- Ability to learn quickly and adapt to new tools and processes.
Responsibilities- Lead generation and outreach using LinkedIn Helper, Apollo;
- Managing leads and pipeline in Pipedrive CRM;
- Working with job platforms and lead sources;
- Communication with potential clients via email, LinkedIn, messengers;
- Conducting phone calls with prospects via Google Voice;
- Qualification of leads and initial negotiations;
- Participation in sales planning and pipeline development;
- Close collaboration with Sales Managers and founders.
Working Conditions- Opportunity to grow into a Head of Sales role;
- Real influence on decision-making and sales processes;
- Participation in sales strategy discussions with company founders;
- Ready-to-use presentation and sales materials;
- Competitive compensation: fixed rate + % from all customer payments during the project;
- Teamwork with experienced sales professionals;
- Fully remote work.
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Β· 86 views Β· 7 applications Β· 7d
Operations Manager
Full Remote Β· Countries of Europe or Ukraine Β· 1 year of experience Β· English - NoneAbout Us We are a fast-growing and leading company in the AI Voice space for the iGaming industry. We replace inefficient manual processes with scalable, reliable, and high-performance AI technology. Our solutions are already used by 20+ brands across 8+...About Us
We are a fast-growing and leading company in the AI Voice space for the iGaming industry. We replace inefficient manual processes with scalable, reliable, and high-performance AI technology. Our solutions are already used by 20+ brands across 8+ geographies. We are well-funded, ambitious, and building a team of top professionals.
We Are Looking For
We are looking for an Operations Manager in the Delivery Department β someone who will ensure smooth operational workflows, infrastructure stability, and high service quality. You will support technical processes, manage resources, work closely with providers, and maintain the operational backbone that powers our AI Voice technology.
About You
Youβre detail-oriented, highly responsible, and comfortable working in a fast-paced environment. You enjoy structured processes, learn quickly, and are not intimidated by technical tasks. You stay organized under pressure and can make decisions with confidence. Reliability, self-management, and precision define your workflow.
What Awaits You
A results-driven team, high operational velocity, no bureaucracy, and an opportunity to influence how our internal infrastructure evolves. You will have a clearly defined scope, transparent processes, and room for professional growth. We value initiative and appreciate people who propose improvements, not just execute tasks.
Key Responsibilities
Transmission configuration for projects- Connection and support of SMS providers
- Connection and support of VoIP providers
Route performance monitoring
- Call initiation monitoring
- Bandwidth monitoring
- SMS sending and receiving monitoring
- Telephony quality monitoring
Documentation of transmission errors
- Classification and logging of failures
- Setting tasks for troubleshooting and monitoring their completion
Requirements
- Strong attention to detail and high sense of responsibility
- Ability to work under deadlines and manage a high task volume
- Fast learning ability and structured thinking
- Basic documentation and reporting skills
- Strong teamwork and communication abilities
- Technical aptitude is a plus
Nice to Have- Experience with Jira / YouTrack / Monday
- Experience working with VoIP or SMS providers
- Understanding of performance marketing workflows
- Experience with payment infrastructures (including crypto accounts)
- English proficiency
What we offer
- Fully remote work format and flexible working hours.
- Competitive salary pegged to USD.
- 24 days of paid vacation (sick leave, national, religious, and company holidays).
- A friendly communication culture and transparent processes.
- Dynamic work environment.
- Opportunities for professional development and career growth.
- No micromanagement β just trust, ownership, and freedom to experiment.
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Β· 94 views Β· 9 applications Β· 7d
Shopify Developer
Part-time Β· Full Remote Β· Countries of Europe or Ukraine Β· 4 years of experience Β· English - B1Required skills: At least 5 years experience with Shopify At least upper-Intermediate English level experience with Shopify Plus will be a HUGE plus. Key Responsibilities: Developing new features and websites Supporting existing solutions ...Required skills:
πAt least 5 years experience with Shopify
π At least upper-Intermediate English level
β‘οΈ experience with Shopify Plus will be a HUGE plus.
Key Responsibilities:
π Developing new features and websites
π Supporting existing solutions
π Migrating from various e-commerce platforms
π Debugging and bug fixes for operating businesses
π Take part in the development of our own tools and frameworks
π Project deployment and basic testing
We offer:
β Become a part of rapidly growing Ecommerce Agency
β NO russian clients, NO russian colleagues!
β Remote work
β Paid time-off
β Flexible schedule
β Ability for a constant financial and professional growth
More -
Β· 124 views Β· 21 applications Β· 7d
Full-Stack Creative Designer (UI/UX, WordPress and Marketing)
Full Remote Β· Worldwide Β· Product Β· 2 years of experience Β· English - NoneLocation: Remote Working Hours: Fixed Schedule, 09:00 β 17:00 Position Type: Full-time / Long-term Role Overview: We are looking for a versatile and highly motivated Designer to join our team. You will be a "creative powerhouse" responsible for...Location: Remote
Working Hours:
Fixed Schedule, 09:00 β 17:00
Position Type: Full-time / Long-term
Role Overview: We are looking for a versatile and highly motivated Designer to join our team. You will be a "creative powerhouse" responsible for our entire visual and digital presence β from software UI/UX to marketing assets and the company's WordPress website. This role requires a unique mix of technical web-building skills, marketing intuition, and high-end design capabilities.
Key Responsibilities:
- UI/UX Design: Lead the design and improvement of complex software interfaces, focusing on user-centered principles and functional aesthetics.
- Web Development (WordPress & Elementor): Build, manage, and optimize landing pages and website sections using WordPress and Elementor Pro. Ensure all pages are responsive and high-performing.
- Marketing & Advertising: Create high-impact visual materials for digital marketing, social media, and sales decks.
- Video Production: Edit professional promotional videos and tutorials using Wondershare Filmora.
- AI Integration: Daily use of AI tools (Midjourney, Firefly, etc.) to enhance creative quality and accelerate workflow.
Requirements (Must-Have):
- Software UI/UX Experience: 2-3 years of proven experience in designing complex software/SaaS interfaces (Portfolio required).
- WordPress & Elementor Mastery: Expert knowledge in building and maintaining pages within the WordPress ecosystem using Elementor.
- Marketing Expertise: Strong background in creating advertising materials that drive results.
- Video Proficiency: Advanced skills in Filmora are a strict requirement.
- AI-Forward Mindset: Constant exploration of the latest AI trends to optimize design output.
- Soft Skills: High service awareness, ability to work under pressure, and meeting strict deadlines.
- Discipline: Full availability during fixed hours (09:00 - 17:00).
What We Offer:
- Stable, long-term employment.
- Dynamic work environment with exposure to cutting-edge technologies.
- Predictable fixed schedule.
- Option for relocation to Cyprus
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Β· 67 views Β· 12 applications Β· 7d
Staff Engineer (Python) for AI voice technology that service restaurants
Full Remote Β· Countries of Europe or Ukraine Β· Product Β· 10 years of experience Β· English - B2They build one of the most trusted AI order-taking systems for drive-thrus, designed specifically for high-volume QSR environments and built to scale. Their AI consistently delivers over 93% order completion and 96% accuracy, enabling faster, error-free...They build one of the most trusted AI order-taking systems for drive-thrus, designed specifically for high-volume QSR environments and built to scale. Their AI consistently delivers over 93% order completion and 96% accuracy, enabling faster, error-free service across thousands of locations.
Their platform gives brands full control over scripts, upsells, and voice, while allowing franchisees to easily adapt menus, limited-time offers, and regional variations. Built-in labor optimization reduces employee stress and turnover, saves hours of labor every day, and significantly improves the guest experience.
They are growing rapidly and operate the largest number of voice-AI drive-thru deployments in the market, competing directly with both big tech and restaurant technology leaders.
They are now looking for a Staff Engineer to join their Infrastructure team and help shape the backbone of a highly complex, real-time system at scale.
About the Role:As a Staff Engineer, you will operate at a high level of ownership and impact, working on systems that are already live in production and used at massive scale.
You will:
- Own and evolve critical parts of the core backend infrastructure -a real-time, distributed system written in Python and Rust
- Lead large technical initiatives end-to-end with minimal guidance
- Troubleshoot and resolve high-severity, complex production issues
- Continuously improve development velocity while maintaining exceptionally high reliability standards
Why You Should Apply
This role is ideal for engineers who want real technical ownership, not just influence on paper.
By joining them, you will:
- Work on mission-critical, real-time systems deployed at massive scale
- Tackle hard infrastructure problems involving networking, performance, concurrency, and reliability
- Have genuine autonomy to design, build, and ship impactful solutions
- Compete technically with top-tier big tech systems while retaining startup-level speed
- Influence architecture decisions that directly affect thousands of real-world locations
- Be part of a team that values deep technical excellence, resilience, and ownership
If youβre looking for a role where your experience truly matters - and where the problems are genuinely difficult - this is it.
Qualifications
- BSc in Software Development or equivalent industry experience
- Previous experience as a Staff or Principal Engineer in a startup environment
- 10+ years of Python development experience
- Strong experience with Python Asyncio
- Excellent software design and architecture skills
- Strong written and verbal communication skills
- Significant experience with at least one strongly typed language (Rust, C++, Go, Swift, Java, etc.)
- Deep understanding of networking protocols and operating systems
- Deep expertise in Python profiling and performance optimization
- Proven experience delivering and troubleshooting production-grade, cloud-based distributed systems
- Experience building and debugging real-time, low-level systems (e.g., kernel, drivers, RTOS)
- Hands-on experience with Kubernetes and Helm
- Experience working with multiple observability stacks
- Strong LLM prompting skills, while also being effective without them
- Experience with gRPC and gRPC troubleshooting
- Contributor or maintainer of an open-source project
Bonus Experience
- Knowledge of WebRTC, STUN/TURN, SIP, RTP, HLS, or RTMP
- Experience with Rust and PyO3
- Audio or voice-related programming experience
Qualities Theyβre Looking For
- Fast - you aim to be a true 10x engineer, not just another senior profile
- Resilient - comfortable balancing planned work with urgent, real-time issues
- Clear communicator - able to write concise documentation and explain complex ideas
- Strong problem solver with a systems-level mindset
- Extreme ownership and independence
- Ability to turn incomplete or ambiguous requirements into real products
- A collaborative team player who raises the technical bar around them
If youβre passionate about AI, real-time systems, and backend development at scale, weβd love to hear from you!