Jobs at Djinni

We work with iGaming operators of all sizes to help them expand into new markets or strengthen their existing brands. As a casino software company, we provide solutions that help build outstanding brands and achieve business goals. And now we are looking for a Technical Writer to join our team.

What will be your responsibilities:
• Create and maintain high-quality documentation: how-to guides, release notes.
• Simplify complex information into clear and structured content.
• Work closely with the Technical Writing Team Lead to improve documentation standards and participate in planning and content lifecycle management.
• Collaborate with engineering, DevOps, QA, product, and support teams to gather information and validate documentation accuracy.
• Use generative AI tools to assist with proofreading documentation and checking if all is written in accordance with the standard.
• Deliver documentation in sync with timelines.

What we expect from you:
• 1+ years of proven experience as a Technical Writer or in a related role in software or SaaS environments.
• Excellent written English (С1), conversational (B2);
• Solid knowledge of the Software Development Life Cycle (SDLC), Agile/Scrum methodologies, and iterative product development.
• Practical experience using AI tools (e.g., ChatGPT, Claude, Gemini) for writing assistance, prompt creation, and content acceleration.
• Excellent attention to detail, analytical thinking, proactive mindset, ownership of deliverables, and ability to work independently under deadlines.
• You can share a writing portfolio as part of the hiring process.

It’ll be a plus:
 

• Familiarity with UX writing and the ability to craft microcopy, UI text, and contextual help messages.
• Understanding of the iGaming domain (casino games, sportsbook, slots, regulatory compliance, etc).
• Hands-on experience with documentation tools such as Jira, Git, and Markdown.
• Experience documenting RESTful APIs and working with tools such as Swagger, OpenAPI, or Postman.
• Familiarity with formats like JSON, YAML, XML, and a basic understanding of HTML/CSS.

What we offer:
 

• Working hours: 09:00/10:00 to 17:00/18:00 (Kyiv time) (Mon-Fri);
• Remote work format;
• Timely payment of wages and official employment;
• A friendly team and a pleasant atmosphere without pressure, stress, and other negative things.

We believe in the importance of unlocking the inner potential of each team member, and we have an open and democratic system of work organization.

We are waiting for you on our team!

About Five Jars

Five Jars is a US-based digital product and engineering company with a distributed team across the United States and Europe.

For nearly 10 years, we have designed, built, integrated, and supported complex digital platforms for nonprofit organizations, membership-based organizations, cultural institutions, healthcare organizations, and other mid-market clients.

Our work includes digital products and platforms, custom integrations, portals and self-service experiences, web and mobile applications, managed services, and our own SaaS products, Screen Pulse and Deyra.

We are now evolving our commercial direction, with a stronger focus on digital products, integrations, platforms, automation, managed services, and recurring product revenue.

We are looking for a hands-on commercial leader who can take ownership of this transition from the business development and sales side.

The Role

This is not a traditional sales management position.

Initially, you will be the primary individual contributor responsible for business development, sales, and presales. You will personally generate and qualify opportunities, run discovery calls, prepare proposals, negotiate, follow up, and close deals.

At the same time, you will help rebuild and improve Five Jars’ commercial function, identify what works, refine our positioning and target markets, establish repeatable acquisition channels, and eventually build a small sales and business development team.

The core mission of the role is simple: build a practical and repeatable commercial function that consistently creates qualified opportunities and converts them into revenue.

What you will do

• Own both pipeline creation and sales conversion, from initial outreach or inbound inquiry through contract signature.
• Build and execute a focused lead-generation strategy across outbound, inbound, referrals, partnerships, previous opportunities, existing clients, events, and other relevant channels.
• Define and refine ICPs, buyer personas, target accounts, priority markets, and qualification criteria.
• Run business-focused discovery calls, identify client needs, stakeholders, budgets, timelines, and decision processes, and translate them into clear commercial solutions.
• Prepare proposals, estimates, presentations, follow-ups, and commercial materials, and independently close straightforward opportunities.
• Lead larger and more complex opportunities, involving founders or technical specialists when their input is needed.
• Review Five Jars’ existing sales process, CRM pipeline, proposals, lost opportunities, and lead sources, and identify where opportunities are being lost.
• Improve qualification, discovery, sales stages, CRM discipline, forecasting, follow-up, sales materials, and commercial KPIs.
• Work with company leadership to refine Five Jars’ go-to-market direction, service packaging, positioning, pricing, target industries, and commercial messaging.
• Develop existing client accounts through consultative conversations around integrations, modernization, digital products, automation, AI-enabled functionality, managed services, and other relevant opportunities.
• Support the commercial development of Five Jars’ SaaS products, Screen Pulse and Deyra, including discovery, demos, proposals, closing, and market feedback.
• Develop referral, technology, agency, and industry partnerships.
• Work closely with marketing, delivery, engineering, and company leadership.
• Over time, identify which commercial capabilities should be added, participate in hiring, and build and manage the future commercial team.

What we are looking for

• Strong experience owning the complete B2B sales cycle in custom software development, digital products, systems integration, digital agencies, or related professional services.
• Proven experience personally generating, qualifying, progressing, and closing opportunities.
• Strong track record selling services to clients in the United States.
• Experience closing mid-market technology or professional services deals, not only low-cost SaaS subscriptions.
• Strong discovery, negotiation, objection-handling, and closing skills.
• Experience preparing proposals, statements of work, estimates, presentations, and RFP responses.
• Ability to understand software delivery well enough to communicate credibly with both business and technical stakeholders.
• Experience building or improving sales and business development processes in an environment where the function was not yet fully established.
• Strong CRM discipline and ability to work with pipeline data and forecasting.
• Ability to operate independently without extensive day-to-day involvement from founders.
• A hands-on mindset. You should be comfortable doing the work yourself before building a team around it.
• Strong written and spoken English, C1-C2 level for non-native speakers.
• Based in Europe or the US, with meaningful overlap with US Eastern Time business hours.

Strong plus

• Experience selling both professional services and software products, building business development functions, working with HubSpot, developing partnerships, or selling digital products, integrations, portals, platforms, SaaS, or managed services.
• Experience or existing relationships in nonprofit, membership, healthcare, fitness, cultural, education, or association markets would also be valuable.

This role may be a strong fit if you are someone who

• Is commercially ambitious but realistic, comfortable with ambiguity, proactive, self-directed, and able to make decisions without waiting for detailed instructions.
• You care more about qualified pipeline and revenue than outreach volume or vanity metrics. You are comfortable challenging assumptions, testing new approaches, and building structure without creating unnecessary bureaucracy.
• You should also genuinely enjoy being hands-on. This is not a role where proposals, follow-ups, outreach, or discovery are delegated to an existing sales team from day one.

What you will have

• You will have access to Five Jars’ existing clients, case studies, proposals, HubSpot data, historical opportunities, and previous commercial efforts.
• You will work directly with company leadership and receive technical support from delivery and engineering specialists for complex opportunities. You will also have support from the existing marketing resource for website, content, campaigns, and sales materials.
• You will have significant ownership of the commercial function and the opportunity to influence sales processes, service packaging, positioning, commercial tools, and future go-to-market direction.
• Once a repeatable commercial model is established, you will have the opportunity to build the future sales and business development team.

What we offer

• Full-time remote work.
• Fixed compensation plus performance-based commission with no artificial earning ceiling.
• Significant ownership and autonomy in building the commercial function.
• Direct access to company leadership.
• Opportunity to influence Five Jars’ future commercial direction.
• Paid vacation, sick leave, and public holidays.
• Professional development and support for relevant industry events.
• Flexible working hours with required overlap with US business hours.

Phoenix Games is a technology company building next-generation iGaming and Web3 products for a global audience. We develop scalable gaming platforms powered by modern web technologies, blockchain, AI, and high-performance backend systems.

As our products continue to grow, we're looking for a Middle Frontend Developer with strong frontend layout skills who can turn Figma designs into accurate, responsive, production-ready interfaces and is comfortable working extensively on the frontend of casino products.

What You'll Do

• Develop and maintain modern web applications using React and TypeScript.
• Build responsive and pixel-perfect interfaces for our iGaming and casino products.
• Do a significant amount of hands-on frontend layout work — translating designs into clean, accurate HTML/CSS/SCSS.
• Implement complex responsive/adaptive layouts for desktop, tablet, and mobile.
• Convert Figma designs into production-ready interfaces with high attention to visual details.
• Build reusable and maintainable React components.
• Integrate frontend applications with REST APIs and backend services.
• Ensure consistent UI behavior across different browsers and screen sizes.
• Identify and fix visual, functional, and cross-browser issues.
• Collaborate closely with Designers, Backend Developers, QA Engineers, and Product Managers.
• Participate in code reviews and contribute to frontend best practices.

Tech Stack

• React
• TypeScript
• Vite
• SCSS
• HTML5 / CSS3
• REST API
• Git
• Figma
• Browser DevTools
• CI/CD

Requirements

• Middle-level Frontend Developer.
• 1+ year of commercial experience with React.
• Strong knowledge of React and TypeScript.
• Hands-on experience with Vite and SCSS.
• Strong HTML/CSS/SCSS skills are a must.
• Strong frontend layout skills and solid understanding of responsive/adaptive design.
• Experience building complex responsive interfaces from scratch.
• Willingness and ability to spend a significant part of the work on layout and UI implementation.
• Ability to accurately reproduce Figma designs in code, including spacing, typography, positioning, states, and responsive behavior.
• Strong understanding of Flexbox, Grid, positioning, media queries, and modern CSS techniques.
• Good eye for visual details and pixel-perfect implementation.
• Understanding of REST APIs and frontend/backend integration.
• Experience with Git and standard development workflows.
• Ability to write clean, readable, and maintainable code.
• Strong analytical and problem-solving skills.
• Ability to work independently and take ownership of tasks.
• Ukrainian or English communication skills.

Nice to Have

• Experience in iGaming, casino, betting, or other high-traffic consumer products.
• Experience building mobile-first and highly responsive interfaces.
• Experience with animations and interactive UI.
• Experience creating reusable UI component systems.
• Familiarity with frontend testing tools.
• Understanding of web performance optimization.
• Experience with Web3 or blockchain products.
• Familiarity with CI/CD pipelines.

What We Offer

• Fully remote work from anywhere in Europe.
• Long-term B2B cooperation.
• Competitive salary paid in EUR or USD.
• Annual salary reviews.
• Performance-based bonus program.
• Annual company bonus.
• 25 paid vacation days.
• Paid sick leave.
• Flexible working hours.
• Home office budget.
• Laptop or equipment allowance.
• Learning & development budget for courses, certifications, books, and conferences.
• English language lessons.
• Private health insurance.
• Mental health support program.
• Sports and wellness compensation.
• Team-building activities and international company retreats.
• Opportunity to work with AI, Web3, blockchain, and modern cloud technologies.
• Career growth in an international product company with ambitious expansion plans.

Phoenix Games is a technology company building next-generation iGaming and Web3 products for a global audience. We develop scalable gaming platforms powered by modern web technologies, blockchain, AI, and high-performance backend systems.

As our products continue to grow, we're looking for a Middle Frontend Developer with strong frontend layout skills who can turn Figma designs into accurate, responsive, production-ready interfaces and is comfortable working extensively on the frontend of casino products.

What You'll Do

• Develop and maintain modern web applications using React and TypeScript.
• Build responsive and pixel-perfect interfaces for our iGaming and casino products.
• Do a significant amount of hands-on frontend layout work — translating designs into clean, accurate HTML/CSS/SCSS.
• Implement complex responsive/adaptive layouts for desktop, tablet, and mobile.
• Convert Figma designs into production-ready interfaces with high attention to visual details.
• Build reusable and maintainable React components.
• Integrate frontend applications with REST APIs and backend services.
• Ensure consistent UI behavior across different browsers and screen sizes.
• Identify and fix visual, functional, and cross-browser issues.
• Collaborate closely with Designers, Backend Developers, QA Engineers, and Product Managers.
• Participate in code reviews and contribute to frontend best practices.

Tech Stack

• React
• TypeScript
• Vite
• SCSS
• HTML5 / CSS3
• REST API
• Git
• Figma
• Browser DevTools
• CI/CD

Requirements

• Middle-level Frontend Developer.
• 1+ year of commercial experience with React.
• Strong knowledge of React and TypeScript.
• Hands-on experience with Vite and SCSS.
• Strong HTML/CSS/SCSS skills are a must.
• Strong frontend layout skills and solid understanding of responsive/adaptive design.
• Experience building complex responsive interfaces from scratch.
• Willingness and ability to spend a significant part of the work on layout and UI implementation.
• Ability to accurately reproduce Figma designs in code, including spacing, typography, positioning, states, and responsive behavior.
• Strong understanding of Flexbox, Grid, positioning, media queries, and modern CSS techniques.
• Good eye for visual details and pixel-perfect implementation.
• Understanding of REST APIs and frontend/backend integration.
• Experience with Git and standard development workflows.
• Ability to write clean, readable, and maintainable code.
• Strong analytical and problem-solving skills.
• Ability to work independently and take ownership of tasks.
• Ukrainian or English communication skills.

Nice to Have

• Experience in iGaming, casino, betting, or other high-traffic consumer products.
• Experience building mobile-first and highly responsive interfaces.
• Experience with animations and interactive UI.
• Experience creating reusable UI component systems.
• Familiarity with frontend testing tools.
• Understanding of web performance optimization.
• Experience with Web3 or blockchain products.
• Familiarity with CI/CD pipelines.

What We Offer

• Fully remote work from anywhere in Europe.
• Long-term B2B cooperation.
• Competitive salary paid in EUR or USD.
• Annual salary reviews.
• Performance-based bonus program.
• Annual company bonus.
• 25 paid vacation days.
• Paid sick leave.
• Flexible working hours.
• Home office budget.
• Laptop or equipment allowance.
• Learning & development budget for courses, certifications, books, and conferences.
• English language lessons.
• Private health insurance.
• Mental health support program.
• Sports and wellness compensation.
• Team-building activities and international company retreats.
• Opportunity to work with AI, Web3, blockchain, and modern cloud technologies.
• Career growth in an international product company with ambitious expansion plans.

Phoenix Games is a technology company building next-generation iGaming and Web3 products for a global audience. We develop scalable gaming platforms powered by modern web technologies, blockchain, AI, and high-performance backend systems.

As our products continue to grow, we're looking for a Middle Frontend Developer with strong frontend layout skills who can turn Figma designs into accurate, responsive, production-ready interfaces and is comfortable working extensively on the frontend of casino products.

What You'll Do

• Develop and maintain modern web applications using React and TypeScript.
• Build responsive and pixel-perfect interfaces for our iGaming and casino products.
• Do a significant amount of hands-on frontend layout work — translating designs into clean, accurate HTML/CSS/SCSS.
• Implement complex responsive/adaptive layouts for desktop, tablet, and mobile.
• Convert Figma designs into production-ready interfaces with high attention to visual details.
• Build reusable and maintainable React components.
• Integrate frontend applications with REST APIs and backend services.
• Ensure consistent UI behavior across different browsers and screen sizes.
• Identify and fix visual, functional, and cross-browser issues.
• Collaborate closely with Designers, Backend Developers, QA Engineers, and Product Managers.
• Participate in code reviews and contribute to frontend best practices.

Tech Stack

• React
• TypeScript
• Vite
• SCSS
• HTML5 / CSS3
• REST API
• Git
• Figma
• Browser DevTools
• CI/CD

Requirements

• Middle-level Frontend Developer.
• 1+ year of commercial experience with React.
• Strong knowledge of React and TypeScript.
• Hands-on experience with Vite and SCSS.
• Strong HTML/CSS/SCSS skills are a must.
• Strong frontend layout skills and solid understanding of responsive/adaptive design.
• Experience building complex responsive interfaces from scratch.
• Willingness and ability to spend a significant part of the work on layout and UI implementation.
• Ability to accurately reproduce Figma designs in code, including spacing, typography, positioning, states, and responsive behavior.
• Strong understanding of Flexbox, Grid, positioning, media queries, and modern CSS techniques.
• Good eye for visual details and pixel-perfect implementation.
• Understanding of REST APIs and frontend/backend integration.
• Experience with Git and standard development workflows.
• Ability to write clean, readable, and maintainable code.
• Strong analytical and problem-solving skills.
• Ability to work independently and take ownership of tasks.
• Ukrainian or English communication skills.

Nice to Have

• Experience in iGaming, casino, betting, or other high-traffic consumer products.
• Experience building mobile-first and highly responsive interfaces.
• Experience with animations and interactive UI.
• Experience creating reusable UI component systems.
• Familiarity with frontend testing tools.
• Understanding of web performance optimization.
• Experience with Web3 or blockchain products.
• Familiarity with CI/CD pipelines.

What We Offer

• Fully remote work from anywhere in Europe.
• Long-term B2B cooperation.
• Competitive salary paid in EUR or USD.
• Annual salary reviews.
• Performance-based bonus program.
• Annual company bonus.
• 25 paid vacation days.
• Paid sick leave.
• Flexible working hours.
• Home office budget.
• Laptop or equipment allowance.
• Learning & development budget for courses, certifications, books, and conferences.
• English language lessons.
• Private health insurance.
• Mental health support program.
• Sports and wellness compensation.
• Team-building activities and international company retreats.
• Opportunity to work with AI, Web3, blockchain, and modern cloud technologies.
• Career growth in an international product company with ambitious expansion plans.

RISK inc: An International iGaming Company Pushing the Boundaries of Entertainment
 

Who We Are: An international iGaming company specializing in identifying and fostering the growth of high-potential entertainment markets. With 1000+ professionals in 20+ locations, we operate in 10 countries, serving over 300,000 customers.
 

Always Pushing the Boundaries? You Already Belong at RISK!

Our global-scale operations are based on strong internal expertise, analytics, and data research. We have expertise in iGaming operations (sports betting, online casino), digital and affiliate marketing, tech solutions, and data analytics.
 

We are looking for a  Senior SEO Specialist to join our team.
 

Job Description:

• Develop and implement SEO strategies for product websites, satellite sites, and PBN networks.
• Conduct market and SERP analysis to identify growth opportunities, define launch priorities, and drive projects toward measurable business results.
• Monitor rankings, algorithm updates, technical performance, and project risks, and adjust strategies accordingly.
• Conduct in-depth technical SEO audits of large-scale and SPA-based websites and prepare clear technical specifications for developers.
• Develop content strategies and provide actionable recommendations to the content team.
• Build internal and external linking strategies and create anchor plans for SEO projects.
• Define and track SEO KPIs, analyze performance, and translate results into actionable recommendations.
• Use tools such as SE Ranking, Ahrefs, Semrush, and Similarweb to evaluate performance and support strategic decision-making.
• Collaborate closely with Product, Development, Content, and other teams to ensure end-to-end implementation of SEO initiatives.
   

Qualifications:

• 5+ years of experience in SEO, including at least 2 years in iGaming or other highly competitive niches.
• Strong expertise in grey- and black-hat SEO, supported by successful cases involving PBNs, cloaking, and other non-standard promotion techniques.
• Proven ability to manage multiple complex SEO projects simultaneously without compromising quality or delivery speed.
• Strong experience handling domain blocks, including developing mitigation strategies and successfully migrating projects to mirrors or new domains in restricted GEOs.
• Hands-on experience with SPA websites and related SEO challenges, including SSR and pre-rendering.
• Strong knowledge of HTML, CSS, and JavaScript sufficient to conduct comprehensive technical audits and prepare precise optimization requirements for developers.
• Proven ability to rank projects for high-value keywords in competitive markets.
• Strong understanding of international SEO, GEO-specific SERPs, and search engine behavior across different markets.
• Ability to prioritize initiatives, make independent decisions, and adapt quickly to algorithm changes.
• Strong communication skills in Ukrainian or Russian for effective internal collaboration.
   

Nice to have:

• Hands-on experience setting up and launching websites on WordPress.
• Strong research and problem-solving skills, with the ability to identify non-obvious SEO opportunities.
• Strong understanding of the price-quality relationship when evaluating backlinks and domains.
• Experience with automation tools or AI-powered SEO workflows.

Our Benefit Cafeteria is Packed with Goodies:

• Children Allowance
• Mental Health Support
• Sport Activities
• Language Courses
• Automotive Services
• Veterinary Services
• Home Office Setup Assistance
• Dental Services
• Books and Stationery
• Training Compensation
• And yes, even Massage!

Our partner is a leading B2B iGaming supplier delivering engaging casino content to regulated markets worldwide. Since 2012, they’ve been building high-quality gaming experiences through a modern cloud-native platform that powers hundreds of operator brands across multiple jurisdictions.

Their Platform Solutions team sits at the heart of that ecosystem, enabling seamless integrations between the company, operators, aggregators and platform providers.

They’re now growing the team and looking for a Senior Integration Manager who thrives on ownership, enjoys solving technical challenges and wants to operate at the intersection of Product, Engineering and partners.

About the Role

This is not a traditional Integration Manager or Project Manager role.

They’re looking for someone who combines strong technical understanding with excellent stakeholder management and genuine ownership.

You’ll own partner integrations from initial technical discovery through to launch and beyond, becoming the primary technical contact for your portfolio of operators and aggregators. You’ll work closely with Product, Engineering and QA while representing the company externally, ensuring integrations are delivered successfully and issues are resolved efficiently.

The role is highly cross-functional and requires someone who is equally comfortable discussing API behaviour with engineers as they are leading technical conversations with partners.

Main Responsibilities

– Own end-to-end technical integrations with operators, aggregators and platform providers.
– Act as the primary technical contact for assigned partners throughout onboarding, launch and
BAU.
– Drive multiple integrations simultaneously while managing priorities and timelines.
– Troubleshoot complex integration issues, working closely with engineering teams to identify
root causes and drive resolution.
– Review API documentation, validate integration requirements and support partners throughout
implementation.
– Coordinate technical testing, certification and go-live activities.
– Work closely with Product, Engineering and QA to ensure successful delivery.
– Improve integration processes, documentation and partner onboarding experience.
– Build trusted relationships with both technical and non-technical stakeholders.

What Success Looks Like
– Successful people in this role:
– Take ownership rather than simply coordinate.
– Investigate issues independently before escalating.
– Build trust with engineers and external partners.
– Communicate technical concepts clearly.
– Drive integrations through to completion.
– Continuously improve processes rather than simply maintaining them.

Mandatory Requirements

– Strong experience in Integration Management, Technical Account Management, Solutions
– Engineering or a similar technical customer-facing role.
– Previous experience within iGaming or another API-heavy B2B SaaS environment.
– Solid understanding of REST APIs, HTTP, JSON, authentication methods and webhooks.
– Good understanding of API testing and troubleshooting methodologies.
– Experience investigating integration issues using logs and monitoring tools.
– Understanding of networking fundamentals including DNS, SSL/TLS and connectivity
troubleshooting.
– Ability to review technical documentation and API specifications.
– Excellent communication skills and confidence working directly with engineers and external
technical teams.
– Strong ownership mindset with the ability to drive work independently.
– Fluent English.

Nice to Have
– Experience with OAuth, JWT or HMAC authentication.
– Exposure to observability tools such as Kibana, Grafana or Datadog.
– Previous software development experience.
– Experience working with cloud-native platforms.
– Leadership or mentoring experience.
– Experience improving integration frameworks, tooling or documentation.

We offer

– Work on a modern cloud-native platform serving regulated markets worldwide.
– Solve technically interesting integration challenges.
– Own your work from discovery through production.
– Collaborate with experienced engineers and product teams.
– Influence how integrations are delivered and continuously improved.
– Remote-first environment with flexible working.
– Competitive salary and quarterly bonus.
– Unlimited annual leave and sick leave.
– Private medical insurance.
– Learning and development budget.
– Genuine opportunities for career growth into technical leadership.

We acquire casino players through email at volume. We need one person to own that channel end to end: data in, deposits out. This is a numbers job. Small team, direct access to the founder, budget for tools, no approval chains.

WHAT YOU'LL OWN

— List operations: validation, cleaning, dedup, suppression management, and geo segmentation across in-house and partner brand geos

— Deliverability at consumer scale: sending infrastructure, domain and IP rotation, warm-up, DMARC and one-click unsubscribe, complaint-rate control, inbox placement testing

— Offers and copy: short, offer-led emails per geo and per brand; testing subject lines, bonus angles and send timing 

— Routing logic: which segment goes to which brand, in what order, with what follow-up 

— Tracking and reconciliation: tracking links, postbacks, CPA vs revshare reconciliation against each brand's affiliate program 

— Reporting: separate views for data providers and for external sending partners, plus weekly numbers to us

MUST HAVE

— 2+ years running B2C email acquisition at real volume (100k+/month), with numbers you can state: delivery rate, complaint rate, registrations, FTDs, cost per FTD 

— Deliverability as a core skill. Gmail/Yahoo bulk sender requirements, DMARC, seed testing and inbox placement tools. You've recovered a burned domain, not just read about it 

— List operations: MillionVerifier / ZeroBounce / NeverBounce or equivalent, bounce and suppression handling, comfortable with large files 

— Affiliate mechanics: tracking links, S2S postbacks, and the difference between what a CPA deal pays and what it actually costs you 

— Consent and compliance awareness: unsubscribe handling, data provenance, geo and licensing restrictions, 18+ and responsible gambling requirements 

— iGaming or affiliate marketing background 

— Self-directed. You build the system, report weekly, don't need chasing

NICE TO HAVE

— Own sending infrastructure (SES, SparkPost, Mailgun, dedicated SMTP) 

— SQL or advanced Excel for list ops 

— Automation with n8n / Make / scripts

Benefits

- Remote

- Bonuses on performance

- No micromanagement and oppurtunity to build something
 

We acquire casino players through email at volume. We need one person to own that channel end to end. This is a numbers job. Small team, direct access to the founder, budget for tools, no approval chains.

WHAT YOU'LL OWN

— List operations: validation, cleaning, dedup, suppression management, and geo segmentation across in-house and partner brand geos

— Deliverability at consumer scale: sending infrastructure, domain and IP rotation, warm-up, DMARC and one-click unsubscribe, complaint-rate control, inbox placement testing

— Offers and copy: short, offer-led emails per geo and per brand; testing subject lines, bonus angles and send timing 

— Routing logic: which segment goes to which brand, in what order, with what follow-up 

— Tracking and reconciliation: tracking links, postbacks, CPA vs revshare reconciliation against each brand's affiliate program 

— Reporting: separate views for data providers and for external sending partners, plus weekly numbers to us

MUST HAVE

— 2+ years running B2C email acquisition at real volume (100k+/month), with numbers you can state: delivery rate, complaint rate, registrations, FTDs, cost per FTD 

— Deliverability as a core skill. Gmail/Yahoo bulk sender requirements, DMARC, seed testing and inbox placement tools. You've recovered a burned domain, not just read about it 

— List operations: MillionVerifier / ZeroBounce / NeverBounce or equivalent, bounce and suppression handling, comfortable with large files 

— Affiliate mechanics: tracking links, S2S postbacks, and the difference between what a CPA deal pays and what it actually costs you 

— Consent and compliance awareness: unsubscribe handling, data provenance, geo and licensing restrictions, 18+ and responsible gambling requirements 

— iGaming or affiliate marketing background 

— Self-directed. You build the system, report weekly, don't need chasing

NICE TO HAVE

— Own sending infrastructure (SES, SparkPost, Mailgun, dedicated SMTP) 

— Advanced Excel for list ops 

— Automation with n8n / Make / scripts

Benefits

- Remote

- Bonuses on performance

- No micromanagement and opportunity to build something
 

For 17 years, Alty has reached the top lists of mobile and desktop application developers for fintech, crypto, retail, banking, and tourism. Our professional expertise in UI/UX design, mobile, and web development of high-load applications used by millions of users worldwide. You know us for sure if you use Monobank, Privat24 for Business, ZakazUA, EasyPay, Kashable, or Sfera Living System. We also have a partnership with Visa and Mastercard. Our clients are enterprises and corporations that recommend us to partners. We put the customer at the heart of all we do and achieve our best together. Join us!

What you need for this role:

— 4+ years of experience working as a Senior Interface Designer.

— Strong portfolio with relevant digital product design examples.

— Proficient with all aspects of the Figma tool: design systems, auto-layouts, components, animations, plugins, etc. (as Figma remains the primary tool for interface design).

— Ability to set up and scale design systems according to the project needs.

— Excellent design taste, with the ability to bring polish and detail beyond baseline expectations.

— Strong knowledge of Android and iOS guidelines and trends, as well as native and cross-platform design patterns.

— Experience in designing both web and mobile apps.

— Experience with fintech, banking, or other enterprise-level products.

— Working knowledge of AI-assisted design workflows across the core stages of the design process.

— Basic understanding of code, with the ability to quickly validate ideas through live prototypes (a.k.a. vibe coding).

— Ability to identify interface "blind spots" and proactively propose strong design solutions and options, not just following existing requirements, but working effectively even when they don't exist.

— Be a self-starter and be self-motivated to perform multiple tasks under minimal supervision.

— Full ownership of and accountability for the results of your work.

— English level: B2 (Upper-Intermediate) or higher

— Nice to have: understanding of accessibility principles and standards (WCAG).
 

What you will do:

— Design and specify user interfaces and information architecture using participatory and iterative design techniques.

— Use your understanding of past and current business and market context to design and deliver high-quality product solutions.

— Stay on top of both visual/interface trends and domain-specific patterns and mechanics relevant to your projects, and bring that knowledge into your work.

— Translate strategic direction and UX prototypes into high-quality design solutions within established brand identity.

— Contribute to and help scale the team's design system.

— Collaborate closely with developers to ensure feasible, implementation-ready handoff.

— Choose the right level of fidelity for each task (wireframes, prototypes, or high-fidelity design) based on what the project actually needs, rather than defaulting to one process.

— Generate strong, varied design concepts and confidently explore multiple directions before converging on solutions.

— Iterate on designs based on testing results and feedback loops.

— Present design decisions to stakeholders and clients, confidently arguing for your rationale.

— Dig into and clarify what the client or project genuinely needs, rather than taking requirements at face value.

What we offer for you to succeed:

— Warm and friendly working environment with flexible start (from 8:00 to 11:00) based on personal preferences and team meetings.

— We put a healthy work-life balance first.
— Caring for physical and mental health — compensation of a psychologist and sports to choose from.
— Speaking Club and English with a teacher.
— Volunteer projects that help the state get closer to victory.
— Ability to work from one of our offices in Kyiv. And you are more than welcome to bring your pets to the office.
— A space to grow both professionally and personally. A wide variety of exciting projects, the best hardware for your work, performance reviews, educational workshops, and team coaching.
— No tiresome bureaucracy. If you need something — just ask and get it.
 

Our employees describe working here as a welcoming, collaborative, and impactful experience. If you are a creative and energetic person, we cannot wait to see you on board!

About Us
We’re a fast-growing startup operating at the intersection of CS2 skin gambling and online casino entertainment. Our brand blends gaming culture, high-stakes excitement, and cutting-edge technology into a seamless platform where users can wager, win, and trade with ease.
As we build the next generation of skin-based entertainment, our community remains at the core of everything we do. We’re now looking for a Customer Support Specialist who will help us deliver an exceptional user experience, support players across multiple markets, and ensure our platform remains trustworthy, engaging, and responsive. 

Job Summary
As our Customer Support Specialist, you will be the first point of contact for our users, representing the voice and face of our platform. Your role goes far beyond simply answering inquiries — you will focus on fully resolving user issues, building trust, and ensuring every interaction ends with a satisfied customer, even if they begin frustrated or doubtful.

Required Qualifications

• English: Level B2 (Upper-Intermediate) or higher. Excellent written grammar is a must.
• Experience: 1+ year in Customer Support (experience in GameDev, Crypto, or Fintech is a huge plus).
• Soft Skills: High stress resistance, empathy, and the ability to "read between the lines."
• Tech Skills: You understand how browsers work, what cache/cookies are, and can explain it to a grandmother.
   

Key Responsibilities

• User Support: Handling incoming inquiries via chat and ticketing systems (crisp.chat/discord) in English, Russian, and Ukrainian. 
• Technical Troubleshooting: Primary diagnosis of issues (deposit errors, login problems, withdrawal delays).
• Analysis & Escalation: Identifying mass issues and quickly relaying information to the technical team.
• Knowledge Base: Updating internal instructions and Help Center articles.
   

Recruitment Process

1. Application Review (1-2 weeks).
   If you have not received a response from the recruiter, your experience is irrelevant to this vacancy.
2. Interview Stages (2-3 weeks).
   1. Prescreen Call with Recruiter - 30 min.
   2. Technical Interview - 1 hour.
   3. Test Assignment.
   4. Final Interview - 30 min. 
3. Job Offer
4. Referrals: Employment and Background Check

We Offer

• Competitive compensation package (depends on your experience and skills).
• Fully remote work with flexible hours (within the CET/EET time zone) from any location of your choice.
• 29 business days of vacation and paid sick leave.
• Corporate equipment (laptops, monitors, etc.).
• Operating in a start-up environment with cutting-edge technologies and unlimited investments in software upgrades, free from legacy systems or outdated solutions.
• Values-driven culture with a friendly and supportive work environment.
• Matrix organizational structure designed to streamline communication, remove barriers, and promote efficiency.
   

We’re not looking for someone to just “join the team” - we’re looking for someone ready to shape the product, lead meaningful growth, and make an impact from day one.

If that sounds like you - send over your CV, and let’s talk!

Job Description

• 3+ years of experience in SW testing of complex systems (preferable embedded/network equipment)
• Understanding and knowledge of computer networks and L2/L3 networking protocols
• Basic hands-on experience with Linux command-line
• High level of interpersonal skills. Ability to communicate effectively with different groups.
• Engineering curiosity
• Problem solver, not maker
• At least Intermediate level of English (writing and speaking)

Would be a plus:

• Knowledge in DOCSIS / PON (Passive Optical Network)
• Data traffic generators (Ixia, iPerf.) and analyzers (Wireshark)
• Script tools/languages (Python, Bash, etc.)
• Hands-on experience with virtualization technologies (Kubernetes, Docker).

Job Responsibilities

• Testing End-to-End complex embedded system, which involve HW and SW components
• Administration of various server and network equipment, which is an environment for test execution
• Preparation and execution extended test scenarios with focus on load/scale/performance/stress aspects
• Integration testing of features developed by differrent scrum teams
• Customer issues reproduction and investigation
• Work in agile mode and cooperate with multiple scrum teams as well as with customer

Department/Project Description

Broadband team works on 2nd generations of Harmonic (NASDAQ:HLIT) Cable Access products: actively developing the industry’s first software-based CCAP solution (“Cable OS”) and cloud native CMTS.

These solutions allow to cable operator companies to deliver the IP-based data, video, and voice services to millions of customers. Focus is given to CableOS which will allow to get rid of the existing HW equipment and to migrate to the cloud, saving customers the enormous expenses for the support of HW network equipment.

The system is based on microservice architecture and is running on the general purpose CPUs. It doesn’t require using ASICs and make possible to run the SW both on the bare metal servers as well as on the private cloud infostructure. CableOS is a pioneer in DOCSIS software defined networking (SDN) with all the benefits it gives to the service providers.

GlobalLogic team is involved in development, manual and automated testing, as well as in solution integration at customers’ headend and further technical support 24/7 with providing professional services for Customers.

To learn more - please visit

HTTPS://WWW.HARMONICINC.COM/BROADBAND/
HTTPS://WWW.GLOBALLOGIC.COM/UA/HARMONIC-AND-GLOBALLOGIC/

VitaUp is building a category-leading supplements brand across Amazon US & EU.

We compete in one of the most complex and competitive categories on Amazon — health & wellness — alongside brands like NOW, Pure Encapsulations, and Nature Made. We already have proven products, strong unit economics, and an established operational foundation. Our next stage is aggressive scaling.

We are looking for a Head of Amazon Growth — a commercially-minded operator, strategist, and leader who understands how to scale Amazon businesses in highly competitive supplement categories.

This role is closer to running a business unit than managing a marketplace account.

You will own Amazon growth end-to-end: category strategy, product launches, profitability, team leadership, operational scalability, and performance execution across US & EU marketplaces.

We are not looking for a coordinator or task manager. We are looking for someone who thinks like an owner, moves fast, understands the numbers behind growth, and knows how to build scalable systems and high-performing teams.

What You Will Own

You will be fully accountable for Amazon business performance:

• revenue growth
• profitability
• launch performance
• operational scalability
• market expansion

• category positioning

   

You will define how products compete, scale, and win within the health & supplements category.

Your responsibilities will include:

• Building and executing Amazon growth strategy across US & EU marketplaces
• Leading end-to-end product launches from market opportunity analysis to post-launch scaling
• Driving performance through data, experimentation, and operational excellence
• Owning P&L decisions and balancing aggressive growth with profitability
• Identifying new growth levers, category opportunities, and expansion potential
• Building scalable processes and operational infrastructure for long-term growth
• Managing forecasting, inventory planning, and supply coordination around growth cycles
• Leading and scaling a cross-functional Amazon team across PPC, design, content, analytics, influencer and affiliate functions
• Creating accountability systems, workflows, and performance standards across the team
• Working directly with founders on strategic growth decisions and long-term scaling initiatives

What We Are Looking For

Proven Amazon Scaling Experience

- You have 5+ years of hands-on Amazon experience with a strong track record of scaling brands or product portfolios.

- You have personally driven products from launch to significant monthly revenue and can clearly explain:

• what you scaled
• how you scaled it
• which levers created growth

• what challenges you solved

   

We are looking for operators, not coordinators.

Supplements / Health Category Expertise

You deeply understand:

• dietary supplements
• wellness products
• customer psychology in health categories
• competitive dynamics

• compliance-sensitive product positioning

   

Experience in supplements, nutraceuticals, wellness, sports nutrition, or adjacent regulated categories is highly preferred.

Strong Commercial & Analytical Thinking

You think like a business owner. You understand:

• profitability
• contribution margin
• TACOS / ACOS
• LTV
• inventory economics
• ranking mechanics
• conversion optimization
• launch velocity

• category strategy

   

You make decisions based on data, not assumptions.

Leadership & Team Management

• You have experience leading and developing cross-functional teams in fast-scaling environments.

• Ideally, you have managed teams of 10+ people across multiple business functions while remaining hands-on and operationally involved.

   

Ownership Mentality

• You are highly autonomous and proactive.
• You do not wait for instructions.
  You identify problems early, make decisions quickly, and create structure where needed.
• You are comfortable operating in high-growth environments where priorities evolve fast.

Compliance & Marketplace Understanding

You understand Amazon policies and the complexity of operating in regulated health categories.

Knowledge of:

• FDA/FTC compliance
• Amazon content policies
• supplement claims

• account health & compliance risks
  is a strong plus.

   

Tools & Platforms 

You are comfortable working with:

• Seller Central
• Brand Analytics
• Helium10
• DataDive
• Sellerboard
• Amazon PPC ecosystems

• analytics and forecasting tools

   

What We Offer

• A key leadership role with direct influence on company growth and expansion strategy
• Full ownership over Amazon US & EU performance
• The opportunity to build and scale a high-growth supplement brand in a highly competitive category
• Direct collaboration with founders and visibility into strategic business decisions
• Freedom to build systems, processes, and scalable growth infrastructure
• Strong existing operational foundation and proven products already performing on the market
• Remote-first work environment with flexibility and high autonomy
• Competitive USD-based compensation with performance-driven upside

If you think like an owner, operate with data, and know how to scale Amazon brands in competitive health categories — we would love to speak with you.

Please send your CV along with examples of brands, listings, or Amazon businesses you have helped scale.

Emerise Group is a dynamic, product-driven company operating in the iGaming industry, focused on building high-impact solutions that fuel innovation and deliver outstanding user experiences across the entertainment ecosystem. We currently have an opening for Lead of Customer Care. This is a high-impact role, where you’ll own the strategy and development of customer support and success, directly influencing client satisfaction, retention, and LTV. Your initiatives will have a direct impact on revenue growth.
 

Requirements:

• Experience: 2+ years in customer success, account management, or related roles; at least 2 years in a leadership position.
• Industry Knowledge: Proven experience in online gambling, iGaming, or other regulated industries.
• Customer Success Expertise: Demonstrated track record in developing and implementing customer success strategies, onboarding programs, and retention initiatives.
• Leadership Skills: Experience building, managing, and motivating high-performance teams.
• Analytical Skills: Ability to analyze customer data, identify trends, and implement improvements based on insights.
• KPIs & Metrics: Hands-on experience with CSAT, NPS, CLV, churn rate, and other key customer success metrics.
• Collaboration: Proven ability to work effectively with product, tech, and compliance teams to deliver customer-focused improvements.
• Communication: Excellent verbal and written communication skills; ability to manage relationships with key and VIP customers.
• Regulatory Compliance: Understanding of gambling regulations and responsible gaming principles.
• Tools & Platforms: BackOffice SoftSwiss (preferred), Chat providers: LiveChat / HelpDesk, Jira.
• Language: English at B2/C1 level (both written and spoken).
    

Expected Duties / Responsibilities:

• Develop and implement a customer success strategy.
• Build and lead a customer success team to provide world-class support and ensure high customer satisfaction and retention.
• Coordinating a team of 9 specialists across Support and RFPD (Anti-Fraud) departments.
• Establish and track key performance indicators (KPIs) for customer success, including customer satisfaction (CSAT), Net Promoter Score (NPS).
• Create and manage customer onboarding programs to ensure seamless integration.
• Collaborate with product and tech teams to relay customer feedback and drive continuous improvement.
• Act as the main point of contact for high-value customers, addressing concerns and identifying growth opportunities.
• Develop and execute customer engagement strategies to increase customer lifetime value.
• Ensure compliance with gambling regulations and responsible gaming practices in all customer interactions.
• Analyze customer data to identify patterns, trends, and potential issues, proactively addressing them to improve the customer experience.
   

Selling Points:

• Remote-First Work Model: we offer a fully remote work environment, providing you with the flexibility to work from any location worldwide while maintaining high productivity and work-life balance.
• Growth-Oriented Environment: join a fast-growing business operating in a startup-driven environment with minimal bureaucracy. We value efficiency, ownership, and the ability to make decisions quickly.
• Opportunity to scale customer success and support: you will take ownership of the entire customer experience and support strategy, driving team performance, customer satisfaction, retention, and lifetime value, with a direct impact on overall revenue growth.
• Collaborative and Transparent Culture: we foster a professional, respectful, and open working culture where teamwork, accountability, and clear communication are core values.

Job Description

Cloud Computing: Proficiency in cloud platforms: Azure; tools: Foundry, OpenAI, PaaS Services, IaaS
ServiceNow Tools: Experience with ServiceNow tools for managing service requests and Incidents

Job Responsibilities

 Model Monitoring & Management: Continuously monitoring model performance, identifying drift, and triggering retraining or recalibration processes.
 Infrastructure Management: Maintaining and scaling the infrastructure required to support AI workloadsб including cloud resources, servers and storage.
 Cost Optimization: Monitoring resource utilization, identifying inefficiencies and optimizing costs associated with AI infrastructure and operations.
 Security & Compliance: Implementing and enforcing data security policies and ensuring compliance with relevant regulations.
 Bias Detection & Mitigation: Analyzing models for bias and implementing techniques to mitigate it. Working with data science teams to ensure fairness and equity.
 Access Control & Permissions: Managing access to AI models, data, and infrastructure.
 Documentation & Reporting: Maintaining comprehensive documentation of AI models, and infrastructure. Generating reports on model performance, data quality and security.
 Collaboration with Data Science: Working closely with data scientists to deploy, monitor and improve models. Providing feedback on model performance and data quality.
 Vendor Management: Evaluating and managing relationships with AI technology vendors.

Your responsibilities will include maintaining the health of our AI systems, resolving technical issues, and ensuring the systems are secure and up-to-date. The ideal candidate is a tech-savvy professional with an in-depth understanding of AI technologies and system administration. The ability to learn quickly and adapt to new technologies is essential.
Ultimately, the AI System Administrator should enhance our AI infrastructure and contribute to building high-quality AI applications that align with our business needs.

Department/Project Description

Artificial intelligence (AI) is rapidly transforming the business landscape. From automating mundane tasks to powering data-driven insights, AI promises increased efficiency, improved decision-making and a competitive edge. However, simply implementing AI tools isn’t enough. To realize the full potential of these technologies, organizations need a dedicated role focused on managing, optimizing and governing their AI deployments: the AI Administrator. This emerging role is quickly becoming essential for businesses of all sizes.
We are seeking a dedicated AI System Administrator to manage and optimize our company’s AI systems and platforms.