Senior Integration Manager

Our partner is a leading B2B iGaming supplier delivering engaging casino content to regulated markets worldwide. Since 2012, they’ve been building high-quality gaming experiences through a modern cloud-native platform that powers hundreds of operator brands across multiple jurisdictions.

Their Platform Solutions team sits at the heart of that ecosystem, enabling seamless integrations between the company, operators, aggregators and platform providers.

They’re now growing the team and looking for a Senior Integration Manager who thrives on ownership, enjoys solving technical challenges and wants to operate at the intersection of Product, Engineering and partners.

About the Role

This is not a traditional Integration Manager or Project Manager role.

They’re looking for someone who combines strong technical understanding with excellent stakeholder management and genuine ownership.

You’ll own partner integrations from initial technical discovery through to launch and beyond, becoming the primary technical contact for your portfolio of operators and aggregators. You’ll work closely with Product, Engineering and QA while representing the company externally, ensuring integrations are delivered successfully and issues are resolved efficiently.

The role is highly cross-functional and requires someone who is equally comfortable discussing API behaviour with engineers as they are leading technical conversations with partners.

Main Responsibilities

– Own end-to-end technical integrations with operators, aggregators and platform providers.
– Act as the primary technical contact for assigned partners throughout onboarding, launch and
BAU.
– Drive multiple integrations simultaneously while managing priorities and timelines.
– Troubleshoot complex integration issues, working closely with engineering teams to identify
root causes and drive resolution.
– Review API documentation, validate integration requirements and support partners throughout
implementation.
– Coordinate technical testing, certification and go-live activities.
– Work closely with Product, Engineering and QA to ensure successful delivery.
– Improve integration processes, documentation and partner onboarding experience.
– Build trusted relationships with both technical and non-technical stakeholders.

What Success Looks Like
– Successful people in this role:
– Take ownership rather than simply coordinate.
– Investigate issues independently before escalating.
– Build trust with engineers and external partners.
– Communicate technical concepts clearly.
– Drive integrations through to completion.
– Continuously improve processes rather than simply maintaining them.

Mandatory Requirements

– Strong experience in Integration Management, Technical Account Management, Solutions
– Engineering or a similar technical customer-facing role.
– Previous experience within iGaming or another API-heavy B2B SaaS environment.
– Solid understanding of REST APIs, HTTP, JSON, authentication methods and webhooks.
– Good understanding of API testing and troubleshooting methodologies.
– Experience investigating integration issues using logs and monitoring tools.
– Understanding of networking fundamentals including DNS, SSL/TLS and connectivity
troubleshooting.
– Ability to review technical documentation and API specifications.
– Excellent communication skills and confidence working directly with engineers and external
technical teams.
– Strong ownership mindset with the ability to drive work independently.
– Fluent English.

Nice to Have
– Experience with OAuth, JWT or HMAC authentication.
– Exposure to observability tools such as Kibana, Grafana or Datadog.
– Previous software development experience.
– Experience working with cloud-native platforms.
– Leadership or mentoring experience.
– Experience improving integration frameworks, tooling or documentation.

We offer

– Work on a modern cloud-native platform serving regulated markets worldwide.
– Solve technically interesting integration challenges.
– Own your work from discovery through production.
– Collaborate with experienced engineers and product teams.
– Influence how integrations are delivered and continuously improved.
– Remote-first environment with flexible working.
– Competitive salary and quarterly bonus.
– Unlimited annual leave and sick leave.
– Private medical insurance.
– Learning and development budget.
– Genuine opportunities for career growth into technical leadership.