Jobs at Djinni

Diya is a successful Ukrainian IT company providing full-service IT solutions for small and medium businesses across the world. Our company has a strong professional background in providing remote technical support services to companies across different industries helping them deliver excellent customer experience.

We are a friendly crowd of it-savvies. Working shoulder to shoulder in a virtual crew gives us the flexibility to provide better solutions and exceed our customers’ expectations.

We are looking for a proactive and detail-oriented Customer Success & Sales Support Specialist to support customer communications and manage the flow of leads, inquiries, and support requests across multiple online channels. The role combines professional client interaction, coordination of incoming messages, and accurate CRM data administration.

This position requires strong communication skills, responsibility, and the ability to react quickly and professionally to different types of customer requests.

Responsibilities:

1) Customer Communications & Support (English)

• Respond to live chat messages on the website
• Handle inquiries coming via email, contact forms, or social media
• Provide clear, polite, professional responses in English
• Log all interactions into the CRM system
• Forward inquiries to internal specialists when needed and ensure proper follow-up
• Keep full records of communication history
• Report recurring customer questions and suggestions for service improvements

2) Product-Related Customer Interaction (Ukrainian)

• Respond to customer questions about product types, ordering, delivery options, pricing, etc.
• Manage requests arriving through website, social pages, and messaging platforms
• Ensure customer messaging aligns with brand voice and tone
• Coordinate with internal teams on order processing or special requests
• Prepare brief summaries of requests for product, sales, or logistics teams

3) Lead & CRM Pipeline Adminastration

• Maintain an up-to-date list of all incoming prospects and inquiries
• Track the status of leads, opportunities, offers, and next steps in the CRM
• Ensure all customer data, notes, and follow-ups are properly reflected in the system
• Remind internal stakeholders of pending actions or deadlines
• Prepare weekly pipeline summaries showing lead volume, status changes, and progress
• Support with introductory messages, proposal drafts, and meeting scheduling when needed

What we offer:

• Comfortable work environment, remote work.
• Ongoing operations: according to European business hours
• Paid vacation and sick leave.
• Healthcare insurance and gym.
• Training and useful experience.
• Work in a young and friendly team.
• Career opportunities and professional growth.

CrunchCode — міжнародна сервісна ІТ-компанія з досвідом близько 7 років у розробці вебсервісів і вебзастосунків. Ми працюємо у форматах staff augmentation (outstaff) та outsourcing і підключаємо спеціалістів до проєктів клієнтів у довгостроковій моделі співпраці.

Ми працюємо переважно з проєктами в доменах логістики (включно з last mile),e-commerce, fintech та банкінгу, а також enterprise-рішеннями.
Для нас важливо, щоб проєкт був “чистим” і зрозумілим з точки зору етики та цінності для користувачів.

Ми принципово не беремо проєкти, пов’язані з:
● gambling / гемблінгом,
● adult-контентом та порнографією,
● шахрайством або будь-якою розробкою, що спрямована на обман чи маніпуляції.

What We Offer:
● Fully remote work
● Long-term, stable project
● High level of autonomy and trust
● Minimal bureaucracy
● Direct impact on business-critical logistics systems
● Long-term engagement, not a short-term contract.

Project Overview
North American technology company delivering enterprise-grade digital solutions for healthcare and institutional operations management. The platform covers workflow automation, operational analytics, inventory coordination, order processing, and business reporting across large-scale distributed environments. The engineering team operates within a modern AI-enhanced delivery environment.

Tech Stack: C# · .NET · REST API · SQL · CI/CD · AWS · Automation Frameworks · AI Dev Tools

Requirements (Must-have):
- 10+ years of professional QA experience
- Strong expertise in test automation using C#
- Commercial experience testing backend applications on .NET
- Solid hands-on API testing and service validation experience
- Deep understanding of QA methodologies, test design techniques, and SDLC
- SQL-based data verification and database testing
- Experience integrating automated tests into CI/CD pipelines
- Familiarity with cloud platforms — AWS preferred
- Availability overlapping with US Eastern Time until at least 3 PM EST

Responsibilities:
- Design and implement automated test solutions using C# for backend and API testing
- Create and maintain comprehensive test documentation — test plans, scenarios, and validation strategies
- Perform functional, regression, integration, and exploratory testing
- Validate REST APIs, business workflows, and data integrity across distributed systems
- Execute database validation and backend verification using SQL
- Enhance and support scalable automation frameworks within the .NET environment
- Support testing activities within CI/CD pipelines and cloud-hosted infrastructures
- Investigate defects, perform root-cause analysis, and collaborate on resolution
- Work with AI-assisted engineering tools to improve testing efficiency
- Participate in Agile cycles and contribute to release quality assessments

Nice to Have:
- Experience in healthcare, enterprise operations, or large-scale management platforms
- Exposure to AI-assisted development and testing workflows
- Modern DevOps practices and release automation
- ISTQB or similar QA certification
- AWS / Azure certification
- Degree in Computer Science or related discipline

Hiring Process: Intro call → Technical discussion → Offer
Duration: Long-term

We are seeking an experienced PLM Solution Architect with strong German language capabilities to lead enterprise-level Product Lifecycle Management initiatives for one of our biggest-scale customers in the automotive sector. This role requires a strategic thinker who can bridge technical architecture with business requirements while effectively communicating with German-speaking stakeholders across the organization who will have the opportunity to work on strategic PLM initiatives for a global organization being the key-decision makers. 

Do you have strong presentation and facilitation capabilities along with the ability to communicate complex technical concepts to diverse audiences and influence on them with proven stakeholder management skills across multiple organizational levels?

And all that while being experienced with mentoring technical teams and junior architects, and at the same time being able to work independently while time management is your best friend... sounds like you? Then look no further, if multitasking is not a word that scares you, should you match the following:

Key Responsibilities

Solution Architecture & Implementation

• Lead end-to-end PLM solution architecture design, development, and implementation
• Define and maintain PLM architecture standards, best practices, and technology roadmap
• Conduct solution design sessions, architecture reviews, and technical assessments
• Ensure system scalability, data governance, and regulatory compliance
• Support deployment activities, system migrations, and platform upgrades

Stakeholder Engagement

• Engage directly with German-speaking business stakeholders to gather, analyze, and refine requirements
• Facilitate workshops and design sessions in the German language
• Translate business needs into technical solutions and architecture blueprints
• Present technical concepts to both technical and non-technical audiences

System Integration

• Drive integration strategies with enterprise systems, including: ERP Systems: SAP; CAD Tools: Siemens NX, CATIA, and other design platforms; PLM Platforms: Teamcenter, Windchill, or similar
• Design and implement API-based integrations across the enterprise ecosystem
• Ensure seamless data flow between PLM and other business-critical systems

Required Skills & Qualifications

Education & Experience

• Bachelor's or Master's degree in Engineering, Computer Science, Information Technology, or related field
• 8–12+ years of progressive experience in the PLM domain and solution architecture

Technical Expertise

• Deep expertise in at least one major PLM platform: Siemens Teamcenter; PTC Windchill or an equivalent enterprise PLM solution
• Proven track record in solution architecture and enterprise system integration
• Strong understanding of core PLM concepts: Bill of Materials (BOM) management, Engineering Change Management (ECM/ECO), Product Data Management (PDM), Configuration management, Workflow and lifecycle management
• Experience with APIs, web services, and integration technologies
• Knowledge of enterprise architecture frameworks and methodologies

Language Requirements

• German: B1/B2 level (CEFR) – mandatory
  • Ability to conduct business meetings and technical discussions
  • Comfortable facilitating workshops and presenting in German
• English: Fluent (written and spoken) for international collaboration

Nice to Have

Industry & Domain Knowledge

• Experience in the automotive or manufacturing industries
• Understanding of industry-specific compliance and standards (e.g., IATF 16949, ISO 9001)

Emerging Technologies

• Knowledge of cloud platforms (Microsoft Azure, AWS)
• Familiarity with digital thread and digital twin concepts
• Experience with IoT, Industry 4.0, or smart manufacturing initiatives
• Understanding of Agile/DevOps methodologies in the PLM context

Ми — швидкозростаючий crypto iGaming проєкт, орієнтований на міжнародний ринок. Продукт працює виключно у crypto-сегменті без fiat-рішень. Наразі команда знаходиться на етапі активного масштабування та повторного запуску продукту, тому шукаємо сильного Head of CRM, який зможе побудувати retention-напрямок практично з нуля.

Формат роботи

• Full-time, remote
• Стартап-культура: ownership, автономність та hands-on execution

• Заробітна плата: $4,000–$7,000 gross + KPI bonus

   

Основні задачі

• Розробка та реалізація CRM/Retention-стратегії: onboarding, retention, reactivation, VIP lifecycle.
• Повне налаштування та управління CRM-флоу в Smartico:
  • automation,
  • segmentation,
  • trigger journeys,
  • bonus mechanics.
• Управління multi-channel CRM-комунікацією:
  • Email,
  • Push (web/mobile),
  • Telegram,
  • Pop-up,
  • In-app Inbox.
• Самостійне створення CRM-контенту англійською мовою:
  • emails,
  • promo texts,
  • banners,
  • pop-ups.
• Налаштування domain warm-up, контроль deliverability та domain/IP reputation.
• Побудова BI-звітності та автоматизованих dashboard/reporting систем.
• Проведення A/B тестування та оптимізація retention performance.
• Розробка bonus mechanics:
  • cashback,
  • reload,
  • free spins,
  • missions,
  • retention campaigns.

• Тісна співпраця з Product, Marketing, BI та Tech командами.

   

Вимоги

• Досвід у iGaming / crypto casino — обов’язково.
• Від 2 років досвіду у crypto-проєктах.
• Досвід роботи з успішними міжнародними продуктами.
• Hands-on досвід роботи зі Smartico від 6 місяців:
  • lifecycle journeys,
  • triggers,
  • bonus setup,
  • automations.
• Глибоке розуміння retention metrics:
  • LTV,
  • ARPU,
  • Retention Rate,
  • Churn,
  • Cohort Analysis.
• Досвід роботи з deliverability та domain management.
• Сильні аналітичні навички та data-driven mindset.
• Вільна англійська мова (усна та письмова).

• Самостійність, ownership та готовність працювати в startup environment.

   

Буде перевагою

• Досвід у crypto casino / Web3 продуктах.
• Досвід побудови CRM-функції з нуля.
• Досвід роботи з bonus economy та abuse prevention.
• Базові навички HTML/email верстки.

• Досвід автоматизації BI/reporting систем.

   

KPI

• Retention Rate (M1/M2)
• LTV / ARPU
• Churn Rate
• Reactivation Rate
• CRM conversion metrics
• Deliverability & Inbox Placement

Job Description 

We are seeking a Middle Multimedia Engineer to join our engineering team working on advanced audio/video streaming solutions for embedded platforms. The ideal candidate will have strong hands-on experience with GStreamer and a deep understanding of multimedia systems, media pipelines, and streaming technologies. 

Technical Requirements 

• 6+ years of software development experience in multimedia or system-level environments 
• Good hands-on experience with GStreamer (must-have): 
  • building and debugging media pipelines 
  • working with elements, pads, caps, plugins 
  • troubleshooting latency, synchronization, and performance issues 
• Strong programming skills in C++ OR Java (must-have) for system-level or multimedia applications 
• Strong understanding of audio & video streaming technologies and protocols (RTP, RTSP) (must-have) 
• Experience with video/audio codecs (H.264, H.265, VP9, AAC, Opus) 
• Experience with Video4Linux (V4L2) 
• Hands-on experience with Embedded Linux OR Embedded Android (must-have) 
• Understanding of networking fundamentals: TCP, UDP, HTTP 
• Ability to troubleshoot across software layers (middleware, OS, hardware interaction) 
• Experience with Git (version control systems) 
• Excellent problem-solving, critical thinking, communication skills 

Nice to Have 

• Experience with Embedded Android OR Android BSP (AOSP) 
• Familiarity with multimedia systems: 
  • Android Audio OR SurfaceFlinger 
  • ffmpeg, VAAPI, OpenMAX, OpenGL 
• Experience with WebRTC 
• Experience with camera integration OR camera subsystem customization 
• Knowledge of hardware-accelerated media pipelines 
• Scripting experience (Bash OR Python) 

Responsibilities 

• Design, develop, and maintain multimedia middleware components 
• Build, integrate, and optimize GStreamer-based audio/video pipelines. Integrate media components with user-space applications and system services 
• Debug and resolve complex media issues related to performance, stability, and synchronization 
• Drive technical discussions and contribute to architecture decisions 
• Collaborate with hardware, platform, and application teams 
• Support board bring-up and hardware validation related to audio/video subsystems 

🚀 Project

Large-scale e-commerce platform (South Africa) based on PrestaShop, featuring a complex ecosystem and numerous 3rd-party integrations

💡 Why we are hiring

Our project is scaling rapidly, and regression testing is becoming heavier. We already have an excellent QA Engineer who ensures zero critical bugs reach production. However, to give her room to grow and improve our overall processes, we need a reliable teammate to take over a significant portion of manual testing and bring a fresh perspective to our product.

📝 Key Responsibilities

• Manual testing of new e-commerce features and integrations.
• Conducting deep regression testing before production releases.
• Requirement Analysis: Participating in feature grooming and reviewing primary documentation to highlight potential edge cases before development starts.
• Deep Investigation: Analyze server logs, inspect database records (optionally with backend team support), and accurately isolate and report backend issues.
• Creating high-quality, reproducible bug reports.
• Assisting the team in structuring and maintaining QA documentation.

👥 About the Team & Culture

We are a compact, highly driven dev team (remotely - Backend, Frontend, QA and CTO in Ukraine) that works closely with Account Manager and COO from South Africa. We don't do micromanagement; we operate on hyper-responsibility. We are the kind of people who don't ask for permission to investigate a complex issue. We argue with reason, reach a consensus, and respect each other's opinion and time.

• Internal communication: Ukrainian/Russian.
• Client communication, documentation, and Daily Stand-ups: English.

🎯 The Mindset We Are Looking For

• Deep Responsibility. We prefer you to test slowly and thoughtfully rather than rushing and missing obvious edge cases.
• High Autonomy. You know how to google and use AI, read documentation, and think logically before bringing a question to anyone. However, during probation period all sorts of questions are welcomed. 
• Initiative. We welcome fresh ideas, but we always align on the boundaries first to ensure they bring value, not chaos.

🤝 Hiring Process

1. Apply — send your CV.
2. Interview with CTO and QA Lead.
3. Probation (2-3 months).
4. Oficcial offer (payroll, not FOP)

Hello!

We are Boosta — a holding IT company that creates, scales, and invests in digital businesses with global potential.

• Founded in 2014
• 700+ professionals
• Hundreds of thousands of users worldwide

Boosta’s portfolio includes a wide range of successful IT products, as well as projects focused on performance marketing.

Right now, we’re looking for an Investment Analyst who will join the team of our corporate investment fund Burner. 
 

What is our Investment Analyst going to work with?

• Proactively source new investment opportunities. Develop relationships with target companies and their founders.
• Cover the investment analysis process, including: initial information request, basic financial statement analysis and preparation of a financial models, market research, drafting of potential deal terms, and further negotiations.
• Monitor and analyze portfolio companies’ financial and operational performance to ensure they meet their growth objectives.
• Serve on advisory boards of portfolio entities, organizing and actively participating in board meetings, budgeting, forecasting processes, and reporting.
• Collaborate with Boosta`s internal departments, including finance, legal, marketing, product, and service teams.
   

What skills and experience does our Investment Analyst have?

• 1+ year of experience on the same or related positions
• Analytics fundamentals (data handling)
• Basic financial modeling and company valuation fundamentals
• Accounting fundamentals

• Presentation skills

   

Your journey with us:

• Step 1: Pre-screening.
• Step 2: Interview.
• Step 3: Test Task
• Step 4: Bar-Raising Call 
• Step 5: Reference check.
• Step 6: Job Offer!
   

Why is it so great to be a part of Boosta?

• 28 business days of paid off.
• Flexible hours and the possibility to work remotely.
• Medical insurance and mental health care.
• Compensation for courses, trainings.
• English classes and speaking clubs.
• Internal library, educational events.
• Outstanding corporate parties, teambuildings.

We’re looking for a Backend Engineer with solid Java experience to join one of our US-based clients on an outstaff basis.

The team is international, so confident English is important for daily communication and collaboration.

We’re looking for someone who can work independently, communicate clearly, and comfortably join an existing engineering environment.

What’s important for this role:

• At least 5 years of commercial experience
• Experience developing applications using Java technologies (JAVA 21+) and frameworks like Spring
• Excellent knowledge of enterprise system architecture patterns including data modeling, database design, SQL, performance monitoring, tuning, and unit testing.
• Experience working with Postgres DB
• Ability to write unit tests (TDD practices)

• Experience working with AWS services such as EC2, ECS, S3, Lambda, API Gateway, CloudWatch, RDS, etc.

   

MUST HAVE

We’re also looking for someone who:

•  has extensive experience in Ai tools usage,  and will guide customer team in building next generation application using the AI tools / agents / skills / best practices.
• has experience in building a development process using AI from scratch - building the process, prompts, and common rules.

Responsibilities:

• Design, develop, and maintain scalable backend services using Java
• Build and support RESTful APIs and microservices
• Design and optimize PostgreSQL databases (schemas, queries, migrations)
• Work with AWS cloud services to ensure scalable and reliable solutions
• Develop and maintain CI/CD pipelines (Jenkins, GitHub Actions)
• Ensure code quality through TDD, testing, and code reviews
• Сollaborate closely with other engineers and product teams
• Use AI tools to speed up development workflows and improve delivery efficiency

Hi there.

We are currently searching for a talented Fullstack WordPress Developer to join our team. In this role, you'll be working on various projects based on WordPress, like WooCommerce, WPML, Elementor, and LSM.

Our new team member needs to be an independent and courageous problem solver who can contribute to the platform's growth.

This position offers remote flexibility, providing ample room for professional development.

Apply now and become an integral part of our success story!

Requirements:

-2+ years of commercial full-stack WordPress plugin/theme development experience (MySQL, PHP, JS, SCSS/CSS);

- Solid knowledge of WordPress backend and integrations;

- Good knowledge of client-server communication (HTTP, REST API);

- Skills using GitHub/GitLab/Bitbucket ;

- Good knowledge of CPanel/WHM/Ploi/Plesk

- Strong server infrastructure understanding (LAMP) ;

- Experience with CI/CD is an advantage;

- English level - Upper intermediate (good speaking skills);

- Hands-on Slack/Trello/Jira or similar experience;

Responsibilities:

- Knowledge of server providers like Kinsta and WPengine.

- Develop and customize the WooCommerce backend;

- Integrate various third-party services and APIs to enhance the functionality of the platform;

- Support the launch of the Minimum Viable Product (MVP) and continuously improve the project based on client feedback;

- Engage in direct communication with clients and technical teams;

- Utilize and set version control systems such as GitHub/GitLab/BitBucket for proper code management and collaboration;

- Optionally, implement CI/CD processes for streamlined deployments;

What we offer:

- Opportunity for remote work;

- Working on major projects for global companies;

- Competitive compensation fixed in USD;

- Paid 15 working days off per year.

- 50% of Gym/Courses compensation.

You will be closely working with the PM, team lead, and existing team of developers.

Recruitment process:

Step 1 - Interview with Technical Lead ➠ Step 2 - Test task ➠ Step 3 - Offer

About the Work:

Within the RFA initiative, we develop ProjectUA — a national IT platform for the Government of Ukraine that enables planning, monitoring and evaluation of policy implementation. ProjectUA consolidates government priorities, delivers real-time progress monitoring, and supports transparent, data-driven decision-making. 

Primary tasks are: 
● Design, develop, and maintain high-quality backend solutions in PHP
● Review and improve the existing codebase with focus on security vulnerabilities and performance bottlenecks
● Write and maintain unit and integration tests
● Prepare and maintain clear technical documentation

Formal Eligibility Requirements (Mandatory):

Please note: due to project, contracting, and donor requirements, candidates must meet all of the criteria below in order to be considered:

● Ukrainian citizenship (mandatory)
● Registered Ukrainian Private Entrepreneur of the 3d group (consultancy services) or readiness to register as Private Entrepreneur prior to contract signing
● Legal ability to provide consultancy services under Ukrainian law
● Availability for full-time engagement (Monday–Friday)

Required Qualifications: Experience:
● 4+ years of professional experience with PHP
● Strong knowledge of PHP 7.4 and PHP 8.x
● Proven production experience with Yii2
● Solid knowledge of MySQL, including schema design and query optimization (EXPLAIN, indexes)
● Strong background in API design (REST/JSON) and backend architecture
● Hands-on experience with performance measurement and optimization: profiling code execution, analyzing bottlenecks (slow requests/queries), improving runtime and memory usage
● Practical experience with debugging and troubleshooting: working with logs, reproducing issues, root-cause analysis, and delivering reliable fixes
● Hands-on experience writing unit and integration tests using Codeception
● Good understanding of OOP, SOLID, and clean code practices

What We Value Most:
● Engineering mindset focused on long-term product health, not short-term hacks
● Personal responsibility for correctness, security, and reliability
● Proactive and independent approach: ability to propose improvements and drive them to completion

As a plus:
● Experience with Vue.js (and understanding how frontend integrates with APIs)
● Experience with Redis / caching
● Experience with Symfony and/or Laravel
● Experience with Docker/CI on a basic level
● Experience refactoring monoliths and improving performance/memory usage

Please note: Alinea International does not provide exemptions from mandatory military service requirements for consultants engaged under Private Entrepreneur (PE) contracts.

We are looking for a Senior Data Scientist to help build data-driven products that significantly improve customer experience on a large-scale betting platform. You will work on high-impact machine learning models, take full ownership from research to production, and directly influence product and business decisions. This role goes beyond modeling – you will deploy models into production, run experiments, monitor results, and partner closely with product and business teams.

You will work on models and systems such as:

• Churn, retention and LTV prediction;
• Risk scoring, fraud and responsible gambling models;
• Personalization and recommendation systems;
• Uplift and causal models to drive product decision;
• Real-time ML systems powering user experience;

• Experimentation frameworks and A/B testing.

   

What you’ll be doing:

• Design, train and productionize machine learning models for product, risk and personalization use cases;
• Own models end-to-end: data exploration, feature engineering, modeling, deployment and monitoring;
• Design and analyze A/B tests to measure the real business impact of models and product changes;
• Collaborate closely with product managers, engineers and analysts to translate business problems into ML solutions;
•  Monitor model performance, data quality, drift and key business metrics after deployment;

• Communicate insights and recommendations to business and product stakeholders.

   

What we’re looking for:

• 4+ years of experience as a Data Scientist or in a similar applied ML role;
• Strong hands-on experience with Python and SQL;
• Proven experience building and deploying ML models in production;
• Experience with churn, LTV, behavioral or risk-related models;
• Solid understanding of statistics, experimentation and A/B testing;
• Ability to clearly explain technical results to non-technical stakeholders.

Nice to have:

• Experience in gaming, fintech or other high-scale consumer products;
• Experience with recommendation systems or risk/fraud models;
• Familiarity with cloud environments and basic MLOps practices;
• Experience working with real-time or near real-time ML systems.

Who We Are:

We are DATA.BET, a product IT company that develops comprehensive technological solutions for sports, esports, and virtual sports betting in a single sportsbook.
Our key products - Odds Feed, AI-powered risk management system, and fast Single Page Application - help partners gain stable profits and a competitive advantage.
Our team consists of more than 250 professionals. 

At SPD Technology, we bring together a team of like-minded people who are driven by the desire to bring value through their work, united in their commitment to high performance and delivering custom, cutting-edge tech solutions that drive clients’ growth. We empower our people with a culture of excellence and enable them with the opportunity to uphold their accountability to contribute on each level. We value humanity and collaboration, encourage professional and personal growth, and foster a supportive and flexible work environment where everyone’s contribution is welcomed.

Now we are looking for a Software Development Engineer (MLOps) to join us as part of our team.

About the role

As a Senior ML Operations Engineer, you will support teams building and deploying AI-driven solutions, helping them overcome common challenges in the ML development, deployment, and support lifecycle. This role offers autonomy in decision-making, encouraging a proactive approach to solving complex issues and finding optimal solutions for scalable systems.

About the project

PitchBook — a platform for investment professionals. Our software provides access to data and the analytical tools to get answers fast and discover promising opportunities. Uncovers actionable insights and trends hidden within the financial data of more than three million companies. Users all over the world include large corporations, start-ups, venture capital and private equity firms, investment banks, and many others. Features of PitchBook: Advanced search / Discovery & insights / Company profiles / Workflow & efficiency / Financials and many more.

Team composition

1 Engineering Manager, 4 Senior ML Ops Engineers

Work Environment

The role offers a flexible work schedule, allowing you to adapt your working hours with the requirement to attend all team meetings. The team follows a Scrum-based Agile methodology.

As a qualified expert, You will

• Serve as a force multiplier for development teams by creating golden paths that remove roadblocks and improve ideation and innovation.
• Collaborate with other engineers, product managers, and internal stakeholders in an Agile environment.
• Provide mentorship, technical guidance, and perform code reviews for team members.
• Design and deliver on projects end-to-end with little to no guidance.
• Provide support to teams building and deploying AI applications by addressing common pain points in the MLDLC.
• Learn constantly and be passionate about discovering new tools, technologies, libraries, and frameworks (commercial and open source), that can be leveraged to improve PitchBook’s AI capabilities.
• Support the vision and values of the company through role modeling and encouraging desired behaviors.
• Participate in various cross-functional company initiatives and projects as requested.
• Contribute to strategic planning in a way that ensures the team is building exceptional products that bring real business value.
• Evaluate frameworks, vendors, and tools that can be used to optimize processes and costs with minimal guidance.

We’re looking for you if you have

• Degree in Computer Science, Information Systems, Machine Learning, or a similar field preferred (or equivalent practical experience).
• 5+ years of hands-on software development experience with Python (Java experience with strong Python proficiency also considered).
• 4+ years of experience designing and building distributed software systems and architectures.
• 3+ years of hands-on experience deploying and operating Machine Learning services in production.
• Experience supporting ML lifecycle operations including post-deployment monitoring and maintenance.
• Experience in cloud-native stack, with a practical understanding of containerization technologies such as Kubernetes and Docker.
• Demonstrated experience with SQL and NoSQL database design and implementation.
• Ability to decompose complex problems into iterative, well-defined solutions.
• Strong problem-solving abilities with focus on building scalable, efficient, and maintainable systems.
• Strong communication and collaboration skills, with the ability to engage effectively with internal customers across various cultures and regions.
• Ability to be a team player who can also work independently.
• Experience working across multiple development teams is a plus.

Desired Skills

• Experience with cloud platforms (AWS, Google Cloud Platform, or Azure).
• Proficiency in GitOps practices and CI/CD pipeline development and management.
• Observability and monitoring: Integration experience with observability tools (Prometheus, Grafana) and building instrumented, production-ready systems.
• LLM Infrastructure: Experience provisioning and managing Large Language Models through managed services (Azure OpenAI, Google Vertex AI, Amazon Bedrock).
• LLM Tooling: Hands-on experience with LLM gateways (LiteLLM) and agentic frameworks (LangGraph, LangSmith, or similar).
• Vector Systems: Practical experience with vector embedding models and vector databases (Pinecone, Weaviate, Milvus, pgvector).
• RAG Systems: Experience building Retrieval-Augmented Generation systems and evaluating both retrieval quality and generation performance.
• Cloud-native experience with services like Amazon SageMaker, Google Vertex AI, or Azure ML
• Familiarity with ML frameworks and tools: PyTorch, TensorFlow, scikit-learn
• Experience with data infrastructure: Redis, Elasticsearch, Apache Kafka.
• ML experiment tracking and model management: Weights & Biases, MLflow, KubeFlow.
• API development with FastAPI or similar frameworks.
• Java programming experience is a plus.

Interview Process

1. Pre-Screening with the recruiter
2. Tech Interview(ML Fundamentals, Software Engineering) + Live Coding (up to 1,5 hours)
3. ML System Design Interview (up to 60 min)
4. Interview with Engineering Manager (60 min)
5. Final Client Interview (60 min)

ToolSense was founded in June 2017 by Alexander Manafi, Benjamin Petterle, and Rostyslav Yavorskyi with the vision to support maintenance, repair, and operation teams by digitizing asset processes, enabling automation & empowering smarter decisions.

Through unifying assets, people & processes in ToolSense, the lives of frontline workers become easier & asset-intensive industries become more efficient.

ToolSense has already won numerous international customers from the facility services & construction industry and renowned industry awards, such as the “Interclean Innovation Award” or the “Construction Equipment Forum Startup Award”. Furthermore, ToolSense recently raised an €8m Series A investment round led by PwC IIoT to double down on its strategy of digitising asset-intensive industries.

Who we are looking for 

We are looking for an experienced Product Manager with strong domain expertise in FSM / CAFM solutions and a proven product management background.

The ideal candidate should be proactive, strategic, and capable of identifying product opportunities, operational gaps, and best practices independently — not only executing tasks, but shaping product direction.

Key Responsibilities

• Define and drive product strategy and roadmap for FSM / CAFM solutions
• Identify product improvements, missing functionality, and optimization opportunities
• Work closely with engineering, design, and business stakeholders
• Translate customer and business needs into product requirements
• Introduce industry best practices and modern product management processes
• Prioritize features, backlog, and product initiatives
• Conduct market and competitor research
• Support product discovery and long-term platform vision

Required Experience

• 5+ years of Product Management experience
• Strong experience in:
  • FSM (Field Service Management)
  • CAFM (Computer-Aided Facility Management)
  • Facility Management / PropTech / Real Estate Tech platforms
• Experience working with SaaS products
• Strong analytical and strategic thinking
• Ability to work independently and challenge existing assumptions
• Experience collaborating with cross-functional teams
• Excellent communication skills in English

Ideal Candidate Profile

The candidate should resemble senior product leaders with:

• strong domain expertise,
• strategic thinking,
• operational awareness,
• hands-on product ownership,
• and ability to bring structure and best practices into growing products.  

Nice to Have

• Experience with enterprise software
• Experience with workflow automation or asset management systems
• Technical understanding of integrations/APIs
• Experience in scaling B2B software products
• Background in digital transformation projects

Work Format

• Remote-friendly position

• Relocation to Vienna may also be considered

   

We are looking for a Senior Dynamics 365 Field Service Developer to join us for a client project. This role is ideal for a highly skilled D365 and Power Platform developer with strong Dynamics 365 Field Service expertise.

What You’ll Do

• Develop and customise Dynamics 365 CE and Field Service solutions
• Work with Dataverse, Power Platform, Model-driven apps, and solution components
• Implement custom logic using plugins, JavaScript, custom APIs, Power Automate, and related technologies
• Extend business processes around work orders, scheduling, resources, assets, inventory, and mobile scenarios
• Design and develop integrations with external systems and data sources
• Use Azure services to support integrations, automation, data processing, and scalable solution architecture
• Contribute to AI-assisted solutions and AI-driven delivery approaches
• Translate functional requirements into reliable, secure, and maintainable technical solutions
• Work closely with functional consultants, architects, and business stakeholders
• Support testing, troubleshooting, deployment, documentation, and technical quality assurance

What We’re Looking For

• 6+ years development experience with Dynamics 365 Field Service and other apps (Sales, CS, Marketing) and Dataverse
• Strong experience with Power Platform
• Practical experience with plugins, JavaScript, custom APIs, integrations, and Dataverse customisations
• Solid understanding of Azure services used in integrations, automation, and enterprise application development
• Experience applying AI-assisted development tools or building AI-supported business solutions
• Understanding of Field Service processes such as work orders, scheduling, resources, assets, inventory, and mobile scenarios
• Good understanding of APIs, authentication, security, data models, and deployment practices
• Ability to work independently and take ownership in a client-facing project environment
• Strong problem-solving skills and attention to technical quality
• Excellent English communication skills

(TikTok / YouTube / Viral Video Marketing)

We’re looking for a highly creative, internet-native marketer who understands how modern content spreads online.

This role is part creative strategist, part content producer, part growth marketer. You’ll help shape the voice and creative direction of our brand across short-form video platforms while collaborating with creators and communities to expand reach organically.

You should be obsessed with viral formats, trends, storytelling, hooks, pacing, and understanding why certain videos explode while others die instantly.

What You’ll Do

• Research and identify viral content trends, formats, hooks, and creative angles daily
• Develop creative concepts for short-form videos and campaigns
• Coordinate and manage production of TikTok, YouTube Shorts, Instagram Reels, and X content
• Publish and optimize content across social platforms
• Collaborate with creators, influencers, editors, and UGC talent
• Build relationships with external creators and help distribute/promote our videos through partner accounts
• Experiment with unconventional, memetic, and creative marketing ideas
• Analyze performance metrics and iterate rapidly based on results
• Help define the creative identity and internet presence of the brand
• Stay extremely up to date with AI video tools, creator trends, and platform algorithms

What We’re Looking For

• Strong creative instinct and taste
• Deep understanding of TikTok, YouTube Shorts, Instagram Reels, and internet culture
• Experience growing or managing social media channels
• Experience with viral content creation or creative marketing campaigns
• Understanding of short-form video structure, pacing, retention, hooks, and storytelling
• Ability to think beyond traditional marketing approaches
• Strong communication and collaboration skills
• Self-driven personality with fast execution speed
• Comfortable working in a startup environment with rapid experimentation

Huge Plus If You Have

• Experience in video production, editing, or directing
• Experience working with creators/influencers
• Experience growing YouTube or TikTok channels
• Experience with AI video tools, generative media, or creative automation
• Background in meme culture, gaming, internet brands, or creator economy
• Portfolio of viral content, campaigns, or social accounts

Why Join Early

This is an early-stage role with significant upside and ownership.

As one of the first creative hires, you’ll have the opportunity to:

• Help shape the brand, creative direction, and marketing strategy from the ground up
• Build and improve creative processes instead of inheriting corporate bureaucracy
• Take ownership over campaigns, experiments, and distribution systems
• Help build and lead creative or growth teams as the company scales
• Receive meaningful compensation upside, including potential equity/options in the product

We want people who don’t just execute ideas — we want builders who can help define what the company becomes.

Ideal Personality

• Extremely online
• Creative and curious
• Fast-moving and experimental
• Understands internet attention
• Loves testing ideas and pushing unconventional concepts
• Notices trends before they become mainstream

About Us

We’re building tools for the future of AI-generated video and creative automation. Our goal is to help brands and creators produce high-performing video content dramatically faster than traditional workflows.

If you spend hours analyzing why a random TikTok got 20 million views — you’ll probably fit right in.