Job Description
We are looking for a Senior Data Engineer with at least 4 years of commercial experience in development of data platforms for enterprise applications. With the experience to Lead a team of engineers and take responsiility for the technical solution.

- Proficiency in а workflow orchestration, dbt for data transformation, and SQL for data querying and manipulation.
- Experience in data modeling, ETL (Extract, Transform, Load) processes, and data warehousing concepts.
- Familiarity with cloud platforms (AWS) and their data services.
- Excellent analytical and problem-solving skills with meticulous attention to detail.
- Strong communication and collaboration skills with the ability to lead and motivate cross-functional teams.Good to have ability to participate onsite meeting.

Job Responsibilities
• Implement new solutions into the current system with the refactoring and from scratch methods;
• Preparing the technical documentation;
• Participating in client meetings to understand business and user requirements and estimate tasks;
• Collaborating closely with other engineers, product owners and testers to identify and solve challenging problems;
• Taking part in defect investigation, bug fixing, troubleshooting;

Department/Project Description
Our Client is the Enterprise Worldwide Company. The product you will be working with, provides management and data processing/handling capabilities for networks of the clients scientific lab equipment such as microscopes, etc. The main goals are:

Collection and centralized management of data outputs (measurement results, etc.) provided by clients devices
Outdated data utilization
Managing large volumes of data acquired from measurement devices in the cloud securely and reliably
Seamless sharing of measurement data with collaborators
The ability to share measurement results and accelerate customer service.

A leading global local delivery platform whose mission is to make everyday life easier by delivering an exceptional customer experience — fast, seamless, and right to customers’ doors is looking for a Marketing & Growth Lead

You will be responsible for leading strategic Growth initiatives that require cross-functional collaboration, data-driven decision making and stakeholder influence to deliver measurable business impact.

Main Responsibilities

📍Lead cross-functional Growth projects

– Own and lead strategic Growth initiatives aimed at increasing business performance across cities, customer segments, or verticals.

– Coordinate cross-functional teams (Marketing, Commercial, Operations, Finance, Customer Support and HQ stakeholders) to ensure successful project execution and measurable business impact.

– Define project roadmaps, priorities, timelines and success metrics while keeping stakeholders aligned throughout implementation.

📍Develop Growth & Marketing strategies

– Build local Growth strategies by translating business objectives and customer insights into actionable marketing initiatives.

– Adapt global Growth frameworks to local market needs and identify new opportunities for business expansion.

– Recommend promotional, pricing and customer engagement initiatives based on business objectives and analytical insights.

📍Turn data into business decisions

– Analyze reports, dashboards and customer insights prepared by analytical teams to identify growth opportunities and prioritize initiatives.

– Define KPIs, evaluate project performance and continuously optimize initiatives based on results.

📍Drive stakeholder alignment and influence

– Build strong relationships with local and global stakeholders and gain alignment around strategic initiatives.

– Present recommendations, business cases and project updates to senior leadership and HQ teams.

📍Support business growth

– Monitor market trends, customer behavior and competitive landscape to identify new growth opportunities.

– Contribute to marketing planning, budgeting recommendations and resource allocation for owned initiatives.

Mandatory Requirements

– 4+ years of experience in Marketing, Growth, Commercial Strategy or Business Development, including at least 3 years in a strategic marketing or growth-focused role within digital, e-commerce, FMCG, telecom, fintech or other consumer-oriented businesses.

– Strong analytical thinking with the ability to interpret data, identify growth opportunities and translate insights into business initiatives.

– Proven experience leading complex cross-functional projects involving multiple stakeholders from strategy through execution.

– Experience working with BI and reporting tools (Looker, Power BI, Tableau or similar) to analyse business performance and make data-driven decisions. Hands-on SQL is a plus but not required.

– Fluency in English and Ukrainian.

Why join us

– An enticing equity plan that lets you own a piece of the action.

– Top-notch private health insurance to keep you at your peak.

– Monthly meal benefit to satisfy your cravings!

– Discounted gym memberships to keep you energized.

– Extra time off, the freedom to work from home three days a week, and the opportunity to work from anywhere for up to three weeks a year!

– Enhanced parental leave.

– Online therapy and wellbeing benefits to ensure your mental well-being.

$700–$1,000/mo NET (Starting Base) + Performance Bonuses

STRICTLY: THIS JOB IS ONLY FOR PEOPLE WHO EDITED e-commerce Meta video ads ONLY.

DON'T apply with show reels.

Who We Are: We operate two growing e-commerce brands: Naturala (naturala.lt) and FormaState (formastate.com). Right now, we are looking for a dedicated, long-term video editor to join us specifically to scale FormaState, our wellness brand selling back pain and mobility products into the UK market.
 

You will be working directly with the brand founder. No agency layers, no account managers, no corporate red tape.
 

The Vision & Opportunity: We are looking for a long-term creative partner.
 

• The Pay: $700 to $1,000 starting monthly base, depending on your experience and output speed.
• The Upside: We pay bonuses when your ads actually perform and generate revenue.
• The Growth: As we dial in our workflow and your creatives drive results, your base rate will scale up alongside the brand. We want you to build a career here and grow with us.
   

THE WORK: We expect a fast, efficient daily output—typically ranging from 100 to 150+ video exports per month (a mix of fresh concepts and rapid iterations).

The style is native, raw, phone-filmed UGC. Absolutely zero glossy stock footage.
 

Scripts are provided by us, but you need strong motion graphics, explainer skills, and an understanding of pacing for paid social to turn them around quickly.
 

Setup: ФОП contract with our US company, paid monthly against your invoice.
 

Process: portfolio → paid test edit → contract.

We are looking for a Senior DevOps Engineer to build and evolve the infrastructure behind Kyivstar's Big Data products. You will own the full lifecycle of our cloud and on-premises environments - from architecture and provisioning to CI/CD, observability and incident response 

Requirements

- 3+ years of experience as a DevOps Engineer.

- Practical experience with cloud providers (AWS preferred).

- Experience building CI/CD pipelines (preferably GitLab).

- Strong hands-on experience with Docker and Kubernetes.

- Practical experience with Infrastructure as Code (IaC) (preferably Terraform).

- Solid understanding of Unix/Linux operating systems and networking fundamentals.

- Strong hands-on experience with scripting languages (Bash and/or Python).

- Experience with relational and non-relational databases (e.g., PostgreSQL or similar).

- Experience with monitoring and alerting tools (e.g., Prometheus, Grafana).

- Proven experience working with remote/distributed teams.

- Experience with AI agents or AI-driven tooling is a plus.

Responsibilities

- Implement solutions for Big Data and AI products.

- Design and implement CI/CD pipelines tailored for Big Data solutions.

- Manage and maintain AWS and on-premises infrastructure.

- Monitor, troubleshoot, and continuously improve system observability.

- Automate software deployment, monitoring, and routine operational tasks.

- Support staging/production environments, manage release cycles, and assist customers.

We offer

•            A unique opportunity to shape the future of Big Data products at Ukraine's leading telecom operator

•            Work on high-impact initiatives that create value across multiple business functions

•            Collaboration with experienced business, data and technology professionals

•            Remote work with the possibility to visit the office

•            Competitive salary and annual bonus

•            Paid vacation and sick leave

•            Flexible working hours

•            Medical and life insurance

•            Professional development and career growth opportunities

•            A friendly, collaborative and innovation-driven working environment

We are currently seeking a qualified and experienced Technical support (night) engineer to join our team.

Preferred skills:

 - Working experience in gambling support/tech support teams;
 - Working experience with RMG projects.

Must have skills:

 - Strong user of Jira Software/Jira service management/Any desk/ Google workspace, etc.
 - English level: Upper-Intermediate;
 - Strong verbal and corporate communication skills;
 - Understanding of the software lifecycle;
 - Ability to learn quickly and work as a part of a team;
 - A challenging and inquiring mind;
 - Attention to detail and tenacity;
 - Quick logical thinking;
 - Sociability, communicability;

Responsibilities:

 - Monitoring of high-priority services,
 - Testing: performance and the new functionality used;
 - Diagnostics and solution of user problems when working with the software used;
 - Prioritizing user requests;
 - Providing individual solutions for customers based on their business needs.

 - Working hours from 21:00 to 9:00 (2/2)

About the role:

We are looking for an experienced D365 CRM Developer to join a development team working on a project to set up a manual quoting solution and the integration between Microsoft Dynamics 365 CRM and the quoting system.

You will work as part of a small team consisting of 1 Solution Architect and 1–2 Developers, contributing to the development, configuration, integration, and continuous improvement of the solution.

Key Responsibilities

• Develop and configure solutions within Microsoft Dynamics 365 CRM
• Support the implementation of a manual quoting process and related business workflows
• Develop and maintain integrations between D365 CRM and the external quoting system
• Customize D365 entities, forms, views, business processes, and workflows
• Develop custom functionality using JavaScript/TypeScript and Power Platform
• Implement and maintain API-based integrations
• Work with Power Automate to automate business processes and workflows
• Participate in technical discussions and collaborate closely with the Solution Architect
• Analyze business and technical requirements and translate them into scalable CRM solutions
• Troubleshoot issues, perform testing, and support production fixes
• Contribute to technical documentation and knowledge sharing

Required Skills & Experience

• 3+ years of experience with Microsoft Dynamics 365 CRM / CE development
• Strong experience with D365 CRM customization and configuration
• Good knowledge of Microsoft Power Platform, particularly:
• Power Apps
• Power Automate
• Strong JavaScript/TypeScript skills
• Experience developing CRM integrations and APIs
• Knowledge of Dataverse
• Experience with custom workflows, business rules, plugins, and/or custom CRM components
• Understanding of REST APIs and integration patterns
• Experience working with external systems and data synchronization
• Good understanding of CRM architecture and development best practices
• Ability to work independently while collaborating closely with a Solution Architect and other developers
• Good communication skills and ability to work in an international team

Nice to Have

• Experience with quoting, pricing, sales, or CPQ-related solutions
• Experience integrating D365 CRM with external quoting or ERP systems
• Knowledge of C# / .NET and Dynamics 365 plugins
• Experience with Azure services and Azure-based integrations
• Experience with Twilio, DocuSign, or other third-party integrations
• Previous experience in insurance, financial services, or other enterprise environments

Ready to level up your career? 

Playtech's GPAS unit is looking for an experienced Scala Developer with excellent engineering skills.

Your influential mission. You will...  

• Participate in software design, development, refactoring, support, and code reviews to maintain high development standards.
• Collaborate with platform teams to deliver great results.
• Work autonomously on your tasks with little or no supervision.
• Optimize the platform to achieve maximum throughput and scalability.
• Be proactive and go beyond expectations.

Components for success. You...

• Bring at least 3 years of hands-on experience developing server-side applications in Scala.
• Have a strong working knowledge of Scala (preferably Scala 3) and SBT (Scala Build Tool).
• Demonstrate solid experience with Pekko/Akka, including HTTP, Actors, Cluster, Persistence, Streams, and connectors.
• Possess a strong understanding of the JVM, data structures, and algorithms.
• Exhibit excellent knowledge of parallel and concurrent programming principles.
• Have practical experience building high-scale, distributed systems with complex interfaces and integrations.
• Think like an engineer - taking ownership, driving solutions forward, and continuously improving systems and processes.
• Demonstrate exceptional problem-solving skills and critical thinking.
• Show a willingness to document solutions and actively share knowledge with colleagues.

• Communicate clearly and effectively in English.

   

You'll get extra points for...

• Previous experience in the iGaming domain.
• Experience working with Typesafe Config.
• Hands-on experience with Couchbase or other document-based NoSQL databases.
• Familiarity with AWS services such as S3 and DynamoDB.
• Experience using Play JSON.
• Proficiency with ScalaTest for testing.
• Experience with containerization and orchestration tools such as Docker, Nomad, or Kubernetes.
• Confidence working in Linux environments.

Thrive in a culture that values...   

• A friendly, cooperative, and goal-oriented team of experienced professionals.
• Clear goals and a results-driven environment.
• Open communication, knowledge sharing, and mutual support across teams.
• Initiative-taking and a confident approach at the workplace.
• Collaborative and supportive culture as well as stable long-term career opportunities.
• Global scope and inclusive working environment where you can engage with diverse teams and perspectives.
• Constant learning and development opportunities and professional growth programs.

• An active lifestyle and mental well-being supported through sports classes, master classes, and monthly well-being activities.

   

GPAS UNIT

We invite an experienced Scala Developer to become a part of Playtech as a new member of the GPAS product team. Gaming Platform as a Service aka GPAS is Playtech’s exclusive distributed games delivery platform that currently has more than 1000 games running on it. GPAS is a highly accessible, multi-tenant, scalable, distributed and event-driven system written in Scala with the help of the Akka framework. We use Couchbase as a hot storage and AWS S3/DynamoDB as our cold storage to ensure we can handle nearly a billion transactions per day. We have a complex solution that provides capabilities to run various types of online casino games. We adopt Scrum methodology to deliver new features on time.

Playtech is an equal opportunities employer. Our mission is to welcome everyone and create inclusive teams. We celebrate differences and encourage everyone to join us and be themselves at work.

Job Description:

• Focus on building strong relationships with high-value customers by understanding their needs, preferences, and gaming habits to offer personalized services;
• Serve as the primary contact for VIP customers, ensuring timely and effective communication, and providing regular feedback, updates, and information on personalized offers and promotions;
• Implement data-driven strategies to retain VIP customers, enhance their experience, and ensure brand loyalty through personalized promotional offers;
• Accurately and effectively address customer issues, collaborating with internal departments to ensure quick problem resolution;
• Work with various internal teams (VIP CRM, BI, Customer Support) to align VIP strategies with overall business objectives and provide feedback on product improvements;
• Ensure all interactions with VIP customers comply with gaming regulations and company policies;
  
   

Experience:

• 2+ years of experience in Account Management, Customer Relationship roles, in the iGaming industry;
• Strong understanding of the iGaming and Sports betting market for Latam market;
• Proficiency in using customer relationship management (CRM) software, communication software and other related tools;
• Regulatory compliance knowledge would be a plus as we work with sensitive information;
• Knowledge of English language on lvl B2
   

Project Context: The final client is a U.S.-based independent insurance brokerage serving ultra-high-net-worth clients with Private Placement Variable Annuities (PPVA) and Private Placement Life Insurance (PPLI). We are building a mobile application that provides clients with secure access to policies, statements, documents, and self-service capabilities. The BA will bridge the existing web-based client portal (WordPress/MySQL stack) and the new native mobile product that initially should duplicate web portal functionality, but in the next phases new functionality would be needed. The BA will be responsible for the requirements specification and project documentation creation, aligning the web portal and mobile application in terms of functionality and ensuring clear guidance for the external back-end team (creators of the web portal) for the requested changes needed for the mobile app.

Engagement Type: Contract, part-time involvement, initially for  3-6 months. The specific number of hours required would be clarified later. Initial engagement for the first 1-3 weeks could be close to full-time involvement, but further engagement during the project is expected to be less than 0.5 FTE per week.

Location: Remote (CEST/EST overlap preferred for client sync)

Client Industry: Insurance brokerage, regulated financial services (SOC 2 Type II, NYSDFS compliance environment)

Start Date: End of October of  2026 (subject to contract signature)
Requirements (ideal scenario, ready to consider candidates that match 75% of the requirements):

 

1. Domain Experience

3+ years as BA in fintech, insurance, or regulated financial services (banking, wealth management, brokerage).
Demonstrated understanding of client portal → mobile app migration patterns (what works on web ≠ what works on mobile, especially with tables and reports).
Experience working with ultra-HNW or B2B2C client bases where UX must balance simplicity with compliance disclosures.
 

1. Technical Proficiency

Cross-platform mobile platforms: iOS and Android design patterns, platform-specific constraints (biometrics, push notifications, offline-first architecture).
API-driven product thinking: the mobile app will consume APIs from the existing portal backend - must be able to spec API contracts, data models, error states, and edge cases.
Legacy system integration: must be able to assess what can be exposed via API vs. what needs re-architecture.
 

1. Requirements Elicitation & Documentation

Proven ability to run discovery workshops with non-technical stakeholders (insurance advisors, compliance officers, C-suite) and translate business needs into user stories, acceptance criteria, and edge-case matrices.
Document clarity under regulatory scrutiny: requirements must be audit-ready (The client operates under SOC 2 + NYSDFS — every decision needs a paper trail).
 

1. Stakeholder Management

Multi-stakeholder alignment: Involvement of several decision-makers + likely compliance/legal functions in review loops. BA must navigate competing priorities without being a bottleneck.

Client-facing communication: must be able to present findings, trade-offs, and recommendations directly to the client in structured, concise formats in English..
Experience working within vendor-client dynamics (not internal product teams) — knows when to push back, when to escalate, when to adapt scope. 

Who we are:
Selesa offers IT outsourcing, specialist out-staffing, and project management services to enhance business operations. We focus on providing skilled professionals for IT needs, including development, security consulting, and business development. Selesa also manages sales, account management, and human resources to support company growth. Our services are known for efficiency, quality, and strong communication, making us a trusted partner for businesses looking to streamline and secure their IT infrastructure. Originated in Vilnius, Lithuania, we cater to global clients.

Who we are looking for:

We are seeking a Financial Statement and Audit Specialist based in Ukraine to be responsible for preparing regular financial reports and conducting audits to ensure accurate and timely accounting. 

Responsibilities:

• Prepare monthly financial reports
• Plan and perform audits to make sure that the financial records are fair and accurate.
• Develop process improvements to refine the quality and effectiveness of deliverables.
• Develop clear and complete reports of audit procedures and findings.
• Maintain financial and audit documentation according to established standards.
• Organize financial and audit training as required.
• Manage reconciliation and cash.
• Communicate with internal and external company’s partners.

Requirements:

• A bachelor's or master's degree in accounting or accounting sciences.
• Certification as a Certified Internal Auditor, Certified Financial Services Auditor, or similar.
• At least 2 years experience as a financial accountant, financial analyst, or business accountant in Ukraine.
• A thorough understanding of key areas such as risk, compliance, and financial legislation.
• Proficient at detailed report writing and presentation
• At least Intermediate English language proficiency
• Industry experience in slot games is a plus
• Strong attention to detail and teamwork skills

• Ability to meet deadlines in a fast-paced environment

   

What we offer:

• Fully remote position with a flexible schedule
• Long-term opportunity with potential for financial and career advancement

• Supportive and positive work culture, collaborating with like-minded teammates

   

The recruitment process will include a three-day pre-trial period, during which we will test your skills. This period is paid. After successfully completing the pre-trial, an interview will follow. If the interview is successful, the next step will be an offer.

When submitting your application, please make sure to include your responses to the following screening questions in your COVER LETTER:

1. Please explain to us your level of spoken/written English. Just rank it from 1 to 10, where 10 means a Native Speaker; 8-9 means a Near Native Speaker; 6-7 means Fluent Speaker; under 6 any further levels.
2. Please explain to us your experience in accounting and audit.
3. What are your Monthly salary expectations for a long-term, full-time position (if we consider 40 hours a week)?
4. What is your notice period and how soon can you join ?

Who we are:

Selesa offers IT outsourcing, specialist out-staffing, and project management services to enhance business operations. We focus on providing skilled professionals for IT needs, including development, security consulting, and business development. Selesa also manages sales, account management, and human resources to support company growth. Our services are known for efficiency, quality, and strong communication, making us a trusted partner for businesses looking to streamline and secure their IT infrastructure. Originated in Vilnius, Lithuania, we cater to global clients.

Who we are looking for:
We are seeking an Account and Content Manager with strong initiative, negotiation, and communication skills to serve as the primary point of contact and build long-term relationships with clients (platforms) and partners (game providers).

Responsibilities:

• Help clients and partners through email, online presentations, screen-share 
• Ensure the timely and successful delivery of our solutions according to customer needs and objectives
• Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders
• Forecast and track key account metrics
• Keeping current clients satisfied and delivering exceptional service on a day-to-day basis
• Monitor and analyze ongoing process
• Working with the Sales team to onboard and integrate new clients and developing existing client relationships

• Liaise between the clients and internal teams

   

Requirements:

• Exceptional negotiation communication skills 
• iGaming experience is a must 
• Proficient in English at both written and spoken
• Industry experience in slot games is a plus
• Experience as an account manager, sales representative, or business development manager in a gambling or tech company.
• Strong attention to detail and teamwork skills.

• Ability to meet deadlines in a fast-paced environment.

   

What we offer:

• Fully remote position with a flexible schedule
• Long-term opportunity with potential for financial and career advancement
• Supportive and positive work culture, collaborating with like-minded teammates

The recruitment process will include a three-day pre-trial period, during which we will test your skills. This period is paid. After successfully completing the pre-trial, an interview will follow. If the interview is successful, the next step will be an offer..

Screening questions:

1. Please explain to us your level of spoken/written English. Just rank it from 1 to 10, where 10 means a Native Speaker; 8-9 means a Near Native Speaker; 6-7 means Fluent Speaker; under 6 any further levels.
2. Сan you share examples from your portfolio that showcase your account management-related skills, particularly for gambling tech? 
3. What are your Monthly salary expectations for a long-term, full-time position (if we consider 40 hours a week)
4. What is your notice period and how soon can you join us?

Who we are:

Selesa offers IT outsourcing, specialist out-staffing, and project management services to enhance business operations. We focus on providing skilled professionals for IT needs, including development, security consulting, and business development. Selesa also manages sales, account management, and human resources to support company growth. Our services are known for efficiency, quality, and strong communication, making us a trusted partner for businesses looking to streamline and secure their IT infrastructure. Originated in Vilnius, Lithuania, we cater to global clients.

Who we are looking for:

We are seeking an Account & Sales Manager with strong initiative, negotiation, and communication skills to act as a key link between the organization and its external stakeholders. The role will focus on building and maintaining long-term relationships with clients (platforms) and partners (game providers), while identifying new business opportunities and supporting the growth of existing partnerships.

This position combines account management and sales responsibilities, requiring a proactive, relationship-driven individual who can effectively manage client needs, negotiate commercial terms, and contribute to the company's overall business development.

Responsibilities:

• Support business growth through proactive customer engagement and relationship management.
• Build and maintain strong, professional relationships with clients to drive account growth and ensure high levels of client satisfaction.
• Manage B2B client relationships and negotiate contracts and commercial agreements.
• Facilitate communication across cross-functional teams to ensure alignment on business objectives and smooth execution.
• Maintain regular contact with existing clients, understand their needs, and identify opportunities to strengthen and grow partnerships.
• Develop and propose new campaign ideas and initiatives in collaboration with clients and partners.
• Provide ongoing support to clients and partners via email, online presentations, screen sharing, Teams and other communication channels.
• Ensure the timely and successful delivery of solutions in line with customer needs and objectives.
• Clearly communicate the progress of monthly and quarterly initiatives to both internal and external stakeholders.
• Forecast, monitor, and track key account metrics and performance.
• Monitor client satisfaction and provide exceptional day-to-day service to maintain strong, long-term relationships.
• Monitor and analyze ongoing processes to identify areas for improvement and ensure operational efficiency.
• Work closely with the Sales team to onboard and integrate new clients and support the development and growth of existing client relationships.

Requirements

• Proven experience in Account Management, Sales, or Business Development, preferably within the iGaming, gambling, online casino industry.
• iGaming experience is a must; 
• Strong interpersonal and relationship-building skills, with the ability to engage effectively with clients, partners, and external stakeholders.
• Proven experience managing B2B clients and building long-term business relationships.
• Strong negotiation, communication, and presentation skills.
• Experience managing or contributing to cross-functional projects and coordinating with internal teams.
• Prior experience preparing and supporting executive-level presentations, proposals, and business meetings.
• Experience with CRM tools and project management platforms.
• Strong customer service skills with a proactive and solution-oriented approach.
• Excellent written and spoken English.
• Strong attention to detail and the ability to work effectively as part of a team.
• Ability to prioritize tasks, meet deadlines, and perform effectively in a fast-paced, dynamic environment.

What we offer:

• Fully remote position with a flexible schedule
• Long-term opportunity with potential for financial and career advancement
• Supportive and positive work culture, collaborating with like-minded teammates

Screening questions:

1. Please explain to us your level of spoken/written English. Just rank it from 1 to 10, where 10 means a Native Speaker; 8-9 means a Near Native Speaker; 6-7 means Fluent Speaker; under 6 any further levels.
2. Please share examples of your previous experience or portfolio that demonstrate your account and sales management skills, particularly within iGaming, B2B Sales, gambling technology.
3. What are your Monthly salary expectations for a long-term, full-time position (if we consider 40 hours a week)?
4. What is your notice period and how soon can you join ? 

🚀 We're looking for a Project Manager / Account Manager!

REQUIREMENTS:

• 6+ months of commercial experience as a Project Manager, Account Manager, or in a hybrid PM/AM role.
• Experience managing teams and coordinating multiple projects or clients simultaneously.
• Upper-Intermediate/Advanced English (C1+) with the ability to communicate confidently and negotiate with international clients – MUST.
• Strong communication, stakeholder management, and negotiation skills.
• Ability to prioritize tasks, manage workloads, and ensure timely delivery.
• Solid understanding of SDLC, software development methodologies, and project management fundamentals.
• Strong ownership, responsibility, problem-solving skills, and the ability to stay organized under pressure.

Nice to have:

• Experience working with QA teams or within software testing projects.
• Experience in IT consulting or service-based companies.
• Hands-on experience with CRM systems and project/task management tools.
• Experience identifying upsell opportunities and expanding long-term client partnerships.

RESPONSIBILITIES:

• Manage one core project, coordinating manual and automation QA teams.
• Plan and allocate team resources across projects to ensure efficient delivery.
• Communicate with clients regarding project progress, priorities, and current activities.
• Prioritize and manage project backlogs together with the team.
• Ensure timely delivery and maintain high-quality project outcomes.
• Build and maintain long-term relationships with existing clients.
• Handle client requests and ensure agreed commitments are fulfilled.
• Monitor client satisfaction, collect feedback, and proactively resolve issues.
• Identify opportunities to expand cooperation and support business growth through upsell initiatives.

WHAT WE OFFER:

• Full-time remote position with stability and career growth opportunities.
• Ukrainian holidays off, plus paid vacation and sick leave.
• Compensation for English courses and sports activities.
• Access to an in-house English-speaking club.
• Accounting support and a proactive work environment.
• Engaging corporate events and team-building activities.
• Opportunity to work with international clients from the UK, USA, and EU.
• Friendly, supportive team with the freedom to take ownership and make an impact.

Who we are 

We are a Ukrainian multiproduct company that creates database development and management tools, connectivity solutions, productivity tools, and data services for more than 500.000 clients from 120 countries. Among our clients, you can find such legends as Microsoft Corporation, Oracle America, IBM, Intel, and many more companies that deserve their place in the Fortune 100 and Fortune 500.

Since 1997, we have been streamlining data workflows for professionals and teams with our intuitive and efficient software products. We’re committed to enhancing our customers’ experience across the globe by minimizing data-related tasks and enabling them to focus on more inspiring goals. Whether it’s Fortune-100 companies or individuals, we provide a customer-centric approach, delivering high-quality solutions and exceptional support.

Driven by passion, we play a substantial role in shaping the future of data management.

Product that needs your engagement 

You will be at the heart of building a new generation web-based application fully powered by AI technologies. This product is envisioned as a cutting-edge tool that redefines how professionals interact with complex data and workflows. We’re not just adding AI features into an existing app — we are designing an AI-first experience from the ground up, where automation, personalization, and intelligence are embedded in every interaction. The application will combine scalability, intuitive UX, and deep AI integration to create a solution that is both technically robust and delightful to use.

Your future challenges & opportunities

As a Senior QA Engineer, you will help establish the quality foundation for a new AI-powered product.

You will work closely with Product, Engineering, Business Analysis, and other QA professionals to define quality standards, testability requirements, automation priorities, and release criteria. This is a hands-on individual contributor role with a high level of ownership.

You will not only test features after implementation. You will contribute to product quality throughout the development lifecycle — from requirements and solution design to release validation and continuous improvement.

What you will do

• Build and evolve the QA strategy, quality standards, testability requirements, and release criteria for a new AI-first product.
• Collaborate with Product and Engineering teams during requirements refinement, solution design, risk analysis, and estimation.
• Define and execute a risk-based testing strategy focused on critical user journeys, integrations, data integrity, and reliability.
• Perform functional, integration, regression, acceptance, exploratory, and non-functional testing of web, backend, API, and data-driven workflows.
• Validate product behavior through the UI, APIs, logs, database queries, observability data, and pipeline artifacts.
• Build, maintain, and improve automated tests for critical user flows, APIs, integrations, and regression scenarios; integrate them into CI/CD pipelines.
• Report, investigate, and verify defects; collaborate with engineers to identify root causes and improve product testability.
• Test AI-powered features with non-deterministic outputs using evaluation criteria, quality rubrics, thresholds, tolerances, and representative test datasets.
• Support AI regression testing and validate AI behavior for relevance, correctness, groundedness, reliability, safety, and expected workflow outcomes.

What we are looking for

• 5+ years of experience in software quality assurance or software testing.
• Strong hands-on experience with both manual and automated testing.
• Experience testing web applications, backend services, APIs, and client-server systems.
• Strong understanding of software testing methodologies, test design techniques, and QA best practices.
• Experience designing, writing, maintaining, or significantly contributing to automated test coverage.
• Experience with API testing and API debugging tools such as Postman, Swagger/OpenAPI, Fiddler, Charles, or similar tools.
• Experience with version control systems such as Git.
• Experience with test automation frameworks and tools such as Playwright, Cypress, Selenium, Appium, RestAssured, pytest, NUnit, xUnit, SpecFlow, or similar tools.
• Experience working with CI/CD pipelines and build systems such as Jenkins, GitHub Actions, GitLab CI, Azure DevOps, or similar tools.
• Experience working with Docker or other containerized environments.
• Experience with functional, integration, regression, acceptance, exploratory, and non-functional testing.
• Ability to investigate issues using logs, API responses, database queries, network information, and other technical artifacts.
• Strong analytical thinking, attention to detail, and ability to make well-reasoned quality decisions.
• Ability to work independently, prioritize tasks in a changing environment, and communicate clearly with cross-functional stakeholders.

Would be a plus

• Experience testing AI-powered, LLM-based, RAG, agentic, or data-intensive applications.
• Experience defining AI evaluation criteria, creating evaluation datasets, or testing non-deterministic system behavior.
• Experience with prompt testing, prompt regression testing, model comparison, or LLM output evaluation

Why this role is interesting

• You will help build a new AI-powered product from the ground up rather than maintain an inherited test suite.
• You will have a real impact on the product’s quality strategy, automation foundation, testability requirements, and release criteria.
• You will work at the intersection of QA, backend systems, data, automation, and AI.
• You will solve complex quality challenges where traditional pass/fail testing is not always enough.
• You will work closely with experienced engineers, product managers, analysts, and QA professionals.
• You will have the freedom to propose improvements, introduce better practices, and influence technical and product decisions.
• You will contribute to a product designed for a global audience and used in complex professional workflows.

Benefits you get

• Maintain your work-life balance

Manage your own working hours with our flexible schedule

19 days of annual vacation granted on a pro-rata basis

No overtimes required

• Hybrid type of cooperation

Whether you prefer to work remotely in the comfort of your home office or from one of our 4 offices, you can still take part in increasing the world`s awareness about quality Ukrainian products from any part of the world

• Stay healthy

Medical insurance from one of the top insurance companies in Ukraine with a wide range of included services, as well as special programs for relatives; and special options for those who live abroad.

15 working days of sick leave per year — because your health is a priority.

• Grow with us

In-house English courses — increase your proficiency through our online courses and speaking clubs with a native speaker

Online learning activities — workshops, lectures, and webinars to enhance your leadership, management, and self-awareness skills

Experience exchange — we are proud of our team of professionals who gladly share their deep expertise in all kinds of fields with the rest of the team

Promotions, rotations, and transitions — when you believe your skills could benefit a different role or team.

• Stand with Ukraine!

We have an active pro-Ukrainian position, and that means we help our army, our servicemen, and their families not only through constant donations and volunteering, but also through our military leave policy, special health insurance options, and financial help

We are a perfect match if you share our values

We are professionals in our field.

We know how to turn up our professionalism to the maximum, because we are experts who enjoy solving complex tasks.

We know how to focus on the product, think big, and at the same time delve deep into the details.

We create a calm and friendly atmosphere within the company.

We value the freedom of open and transparent communications.

Radical honesty is embedded in the foundation of our culture.

We are open to new things and constantly develop and practice regular knowledge sharing, which helps us evolve continuously.

Most importantly, the company creates an environment where we can fulfill our potential upon a solid foundation.

Our Hiring Process

• Recruitment Interview
• Technical Interview
• Offer Call

We strive to ensure transparency and openness in the hiring process, and we understand the importance of providing timely feedback. If your resume meets the job requirements, we will contact you to clarify details and schedule an interview within 2 weeks after your application is submitted.

The timeframe for feedback between interview stages may take up to 2 weeks.

Requirements
• Possess perfect communication skills
•  6+ months of customer support experience
• High emotional intelligence, empathy and patience when dealing with customers
• Can and enjoy explaining processes step by step and guiding customers
• Written and spoken English (minimum B2)
• Previous experience in customer service in the gaming or iGaming industry (preferred)
• Flexible and adaptable
• Disciplined with a strong work ethic
• Ability to multi-task
• Stress-resistant
 

Responsibilities:

• Identify user needs, understand their preferences and guide them toward the most suitable offers or features.

• Demonstrate a comprehensive understanding of the company's products and services, effectively presenting them to customers and highlighting their benefits.

• Address customer objections calmly and persuasively, providing clear and convincing explanations to overcome concerns and secure sales.

• Follow up with clients to ensure issues are resolved and promotions are correctly activated or used.

• Consistently hit and exceed service KPIs – including contact rate, conversion rate, and customer satisfaction.

General terms and conditions:

• 15 working days of paid vacation in a year;

• 12 working days of paid sick leave in a year;
• 2/2/2/2 schedule (2 day shifts from 8:00 AM to 8:00 PM, 2 days off, 2 night shifts from 8:00 PM to 8:00 AM, 2 days off, and so on)