Account and Sales Manager
Who we are:
Selesa offers IT outsourcing, specialist out-staffing, and project management services to enhance business operations. We focus on providing skilled professionals for IT needs, including development, security consulting, and business development. Selesa also manages sales, account management, and human resources to support company growth. Our services are known for efficiency, quality, and strong communication, making us a trusted partner for businesses looking to streamline and secure their IT infrastructure. Originated in Vilnius, Lithuania, we cater to global clients.
Who we are looking for:
We are seeking an Account & Sales Manager with strong initiative, negotiation, and communication skills to act as a key link between the organization and its external stakeholders. The role will focus on building and maintaining long-term relationships with clients (platforms) and partners (game providers), while identifying new business opportunities and supporting the growth of existing partnerships.
This position combines account management and sales responsibilities, requiring a proactive, relationship-driven individual who can effectively manage client needs, negotiate commercial terms, and contribute to the company's overall business development.
Responsibilities:
- Support business growth through proactive customer engagement and relationship management.
- Build and maintain strong, professional relationships with clients to drive account growth and ensure high levels of client satisfaction.
- Manage B2B client relationships and negotiate contracts and commercial agreements.
- Facilitate communication across cross-functional teams to ensure alignment on business objectives and smooth execution.
- Maintain regular contact with existing clients, understand their needs, and identify opportunities to strengthen and grow partnerships.
- Develop and propose new campaign ideas and initiatives in collaboration with clients and partners.
- Provide ongoing support to clients and partners via email, online presentations, screen sharing, Skype, and other communication channels.
- Ensure the timely and successful delivery of solutions in line with customer needs and objectives.
- Clearly communicate the progress of monthly and quarterly initiatives to both internal and external stakeholders.
- Forecast, monitor, and track key account metrics and performance.
- Monitor client satisfaction and provide exceptional day-to-day service to maintain strong, long-term relationships.
- Monitor and analyze ongoing processes to identify areas for improvement and ensure operational efficiency.
- Work closely with the Sales team to onboard and integrate new clients and support the development and growth of existing client relationships.
Requirements
- Proven experience in Account Management, Sales, or Business Development, preferably within the iGaming, gambling, online casino industry.
- iGaming experience is a must;
- Strong interpersonal and relationship-building skills, with the ability to engage effectively with clients, partners, and external stakeholders.
- Proven experience managing B2B clients and building long-term business relationships.
- Strong negotiation, communication, and presentation skills.
- Experience managing or contributing to cross-functional projects and coordinating with internal teams.
- Prior experience preparing and supporting executive-level presentations, proposals, and business meetings.
- Experience with CRM tools and project management platforms.
- Strong customer service skills with a proactive and solution-oriented approach.
- Excellent written and spoken English.
- Strong attention to detail and the ability to work effectively as part of a team.
- Ability to prioritize tasks, meet deadlines, and perform effectively in a fast-paced, dynamic environment.
What we offer:
- Fully remote position with a flexible schedule
- Long-term opportunity with potential for financial and career advancement
- Supportive and positive work culture, collaborating with like-minded teammates
The recruitment process will include a three-day pre-trial period, during which we will test your skills. This period is paid. After successfully completing the pre-trial, an interview will follow. If the interview is successful, the next step will be an offer.
Screening questions:
- Please explain to us your level of spoken/written English. Just rank it from 1 to 10, where 10 means a Native Speaker; 8-9 means a Near Native Speaker; 6-7 means Fluent Speaker; under 6 any further levels.
- Please share examples of your previous experience or portfolio that demonstrate your account management skills, particularly within iGaming, gambling technology, or B2B tech.
- What are your Monthly salary expectations for a long-term, full-time position (if we consider 40 hours a week)?
- What is your notice period and how soon can you join ?