Jobs at Djinni

PwC is a global network of more than 370,000 professionals in 149 countries that turns challenges into opportunities. We create innovative solutions in audit, consulting, tax and technology, combining knowledge from all over the world.

PwC SDC Lviv, opened in 2018, is part of this global space. It is a place where technology is combined with team spirit, and ambitious ideas find their embodiment in real projects for Central and Eastern Europe.

What do we guarantee?

• Work format: Remote or in a comfortable office in Lviv - you choose.
• Development: Personal development plan, mentoring, English and Polish language courses.
• Stability: Official employment from day one, annual review of salary and career prospects.
• Corporate culture: Events that unite the team and a space where everyone can be themselves.

In your role as Microsoft AI Developer, you’ll have the unique opportunity to design and build advanced Generative AI tools, plug-ins, microservices, and extensions. Your work will be essential in leading innovation and delivering high-impact solutions that set new standards for excellence, further strengthening PwC’s reputation for technological leadership, client satisfaction, and continuous growth. If you’re passionate about shaping the future of technology and eager to make a real difference, this is the perfect place to accelerate your career and leave a lasting mark.

Responsibilities:     

• Lead the design, development, and implementation of large-scale AI-driven software solutions using Microsoft 365 Agents Toolkit and Azure technologies.
• Translate business requirements into technical specifications and deliver effective AI and automation solutions.
• Develop, test, and deploy product features, ensuring they align with client needs and quality standards.
• Support agile product delivery by working closely with cross-functional teams and adopting Agile Scrum methodologies.
• Utilize Azure AI Foundry, Azure OpenAI, Graph connectors, API plugins, and Azure AI Search to deliver robust solutions.
• Guide integration of APIs and microservices architectures for scalable and secure applications.
• Implement best practices in source code management, CI/CD, and DevOps using tools like GitHub and Azure DevOps. 
• Troubleshoot complex issues and provide support throughout the software development lifecycle.

Requirement experiences and skills:

• Bachelor’s or Master’s degree in Computer Science or similar field.
• Hands-on experience in agile teams delivering software solutions at scale.
• Proficiency in service-oriented, event-driven, and microservices architectures.
• Expertise in Azure AI tools including OpenAI, Foundry, Functions, Logic Apps, and Teams Toolkit.
• Microsoft .Net Development Certification and Azure Services certifications will be a plus.
• Experience with Python, containerization (Docker/Kubernetes), and CI/CD pipelines.
• Ability to solve complex problems with creativity and critical thinking.
• Excellent written and verbal communication skills for internal and client-facing interactions.
• Team-oriented mindset with a passion for continuous learning and staying up to date with emerging technologies.

Policy statements:
https://www.pwc.com/ua/uk/about/privacy.html

Наш клієнт — міжнародна онлайн-ігрова компанія, що надає послуги спортивних ставок і казино, з потужною присутністю на ринку Латинської Америки. Стратегічною метою компанії є надання високоякісного, персоналізованого ігрового досвіду, з використанням сучасних технологій і локалізованих сервісів, що враховують уподобання гравців різних країн регіону. Компанія розробляє та запускає власні ігри для казино, а також управляє власними платформами CRM, служби підтримки клієнтів (CS) та бек-офісу.

Ідеально для тих, хто прагне:

• Розробляти та створювати висококонверсійні лендинги, оптимізовані для залучення трафіку та реєстрації користувачів;
• Створювати привабливі візуальні матеріали для промокампаній, включаючи email-шаблони, push-сповіщення та in-app банери, що стимулюють повторне залучення та утримання гравців;
• Розробляти іммерсивні візуальні рішення для екосистеми гейміфікації, зокрема кастомні іконки, бейджі, індикатори прогресу та інтерфейси турнірів, які покращують життєвий цикл гравця та рівень залученості;

• Очолювати розробку та постійний розвиток регіонального Design Brandbook у тісній співпраці з командами Product та CRM, забезпечуючи цілісну преміальну айдентику бренду на всіх точках взаємодії.

   

Досвід, який стане твоєю перевагою:

• Підтверджений досвід дизайну для CRM-циклів, включаючи персоналізовані email-шаблони, push-сповіщення та промобанери для програм лояльності, спрямовані на зниження відтоку та збільшення LTV;
• Практичний досвід створення гейміфікаційних елементів (бейджі, прогрес-бари, турнірні лідерборди, level-up анімації), що формують захоплюючий і винагороджувальний користувацький досвід;
• Досвід розробки або розвитку регіональних Brandbook із забезпеченням узгодженої візуальної ідентичності між різними департаментами з урахуванням локальних культурних особливостей;
• Високий рівень володіння Figma та Adobe Creative Suite (Photoshop, Illustrator), а також досвід використання AI-інструментів для оптимізації та масштабування дизайн-процесів;

• Здатність ефективно співпрацювати з продакт-менеджерами та розробниками для забезпечення технічної реалізовності, мобільної адаптивності та оптимізації продуктивності дизайнів.

   

Ми цінуємо:

• Висока увага до деталей і орієнтація на створення якісного, продуманого результату;
• Мислення власника — проактивність, самостійність та готовність приймати рішення з високим впливом;

• Гнучкість і комфорт у роботі в динамічному, швидкозмінному середовищі iGaming.

   

Наші клієнти пропонують конкурентні переваги для підтримки вашого професійного та особистого зростання, зокрема:

• Орієнтація на здоров’я та добробут;
• Медичне страхування;
• Можливості для кар’єрного зростання;
• Пакет бенефітів (відшкодування витрат на спортзал, стоматологічні та психологічні послуги тощо);
• Бонусну систему на основі OKR;

• Динамічне робоче середовище.

   

Долучайся — і нехай твоя історія зростання розпочнеться.

English version:

Our client is an international online gaming company offering sports betting and casino services, with a significant presence in Latin America. The strategic focus is to deliver a high-quality, personalized gaming experience, leveraging advanced technology and localized services to cater to the diverse preferences of Latin American players. Develop and launch own Casino Games, as well as operate own CRM, CS, and Back-office platforms.

Perfect for those who aim to:

• Conceptualize and design high-converting landing pages optimized for traffic acquisition and user registration;
• Create compelling visual assets for promotional campaigns, including email templates, push notifications, and in-app banners that drive player re-engagement and retention;
• Develop immersive visuals for the gamification ecosystem, including custom icons, badges, progress indicators, and tournament interfaces that enhance the player lifecycle and overall engagement;
• Lead the development and continuous evolution of the regional Design Brandbook in close collaboration with Product and CRM teams, ensuring a consistent, premium brand identity across all touchpoints.

Experience you’ll need to bring:

• Proven experience designing for CRM lifecycles, including personalized email templates, push notifications, and loyalty-driven promotional banners aimed at reducing churn and increasing lifetime value;
• Hands-on experience creating gamification assets (badges, progress bars, tournament leaderboards, level-up animations) that deliver immersive and rewarding user experiences;
• Experience developing or evolving regional Brandbooks, maintaining a consistent visual identity across departments while adapting to local cultural nuances;
• Advanced proficiency in Figma and Adobe Creative Suite (Photoshop, Illustrator), with experience leveraging AI-powered design tools to streamline and scale production workflows;
• Strong ability to collaborate with product managers and developers to ensure designs are technically feasible, mobile-responsive, and performance-optimized.

It's a perfect match if you have those personal features:

• High attention to detail and commitment to delivering polished, high-quality results;
• Ownership mentality - proactive, self-driven, and comfortable making high-impact decisions;
• Highly adaptable and comfortable working in dynamic, fast-changing iGaming environments.

Our clients offer competitive benefits to support your professional and personal growth, including:

• Health & Wellness Focus;
• Global Medical Coverage;
• Growth Opportunities;
• Benefits Programs (compensation for the gym/stomatology/psychological service & etc.);
• Performance-Driven Rewards;
• Dynamic Work Environment.

Apply, and let your growth journey begin.

Location – only Lviv!

🚀 Looking for Your Next Big Marketing Challenge?

We’re looking for a strategic B2B Marketer to take ownership of 2–3 key industry verticals and lead all marketing initiatives within them. You’ll be responsible for everything from research and positioning to content planning, outreach, retargeting, and performance analysis.

Here’s why you’ll love working with us:

🌐 Niche Focus, Big Impact: With a strong focus on niche industries like fleet management, indoor mapping, navigation, and AR, we’re making waves in the tech world and building real value in markets that matter.

📚 Proven Expertise: Our portfolio is packed with impressive case studies, articles, and success stories. And in early 2025, we’re adding even more exciting projects.

🌍 Established Presence: Our website attracts 3,000+ visitors monthly, with 50+ published articles and active leads that convert into real contracts.

🔍 Industry Insights: We’ve conducted 2 Industry State Reports in Fleet Management and regularly attend top conferences to stay ahead of the curve.

💼 Tools & Team Ready for Success: Work with in-house designers and content writers, plus full access to the marketing tools you need—no red tape.

🤝 Collaboration at Its Best: Partner directly with our CEO and sales team, breaking silos to achieve impactful results.

👥 Work in a Team, Not Alone: You won’t be starting from scratch. We already have one strong marketing specialist on board, so you’ll be joining forces and collaborating from day one.

🛠️ Clear Vision for the Future: With a detailed strategy for 2025–2026, you’ll step into a role where your efforts truly shape the company’s growth.

This is more than just another marketing job. It’s your chance to make an impact in industries that matter while working with a team that values your expertise.

Ready to take on the challenge? Let’s make it happen!

Required Experience/Skills:

• 2+ years of experience in B2B marketing for software development services;
• Clear understanding of industry segmentation and how to tailor messaging, content, and campaigns for specific verticals;
• Strong knowledge of SEO fundamentals;
• Proven ability to develop and own content strategies, not just execute predefined tasks;
• Solid experience with Account-Based Marketing (ABM) — from identifying target accounts to executing outreach;
• Strong analytical skills — able to work with data to identify trends, evaluate performance, and make informed strategic adjustments;
• Excellent written and verbal communication skills, with a focus on clarity, tone, and persuasive messaging;
• Strong sense of independence and accountability, with a proven ability to own and drive vertical-specific initiatives with minimal supervision;
• Well-developed organizational and execution skills, with a proactive mindset and focus on delivering measurable, results-driven outcomes.

Would Be a Plus:

• Experience in lead generation or B2B sales, especially in a service-based or agency environment;
• Formal marketing education or completion of relevant courses/certifications;
• Previous experience working with specific industries (e.g., fleet, logistics, AR, navigation, etc.);
• Hands-on experience with retargeting strategies or running LinkedIn remarketing campaigns;
• Experience in creating marketing materials like presentations, proposals, and case studies.

Key Responsibilities:

• Develop and own the marketing roadmap for the assigned industry vertical — including quarterly goals, positioning, content pipeline, and campaign strategy;
• Create and manage a vertical-specific content plan, including SEO articles, case studies, and landing pages, in collaboration with the content writer and designer;
• Conduct in-depth industry research — covering competitors, trends, pain points, and ICP behavior — to inform messaging and campaign focus;
• Plan and manage LinkedIn presence for the vertical, including outreach campaigns, personal/company posts, and engagement tactics;
• Launch and oversee retargeting campaigns, defining audience segments and suggesting ad concepts based on user behavior;
• Lead ABM initiatives for your industry, including target account selection, outreach preparation, and performance tracking;
• Identify opportunities to update or improve website pages related to the industry (e.g., service pages, expertise sections, article interlinking);
• Track performance and extract actionable insights — use SEO, analytics, and campaign data to continuously refine strategy;
• Align with sales and lead gen teams to maintain consistent messaging, identify high-potential prospects, and contribute to revenue goals.

Your Benefits:

• 15 days paid vacation + 5 public holidays;
• 7 days 100% paid sick leaves;
• Sport and health compensation;
• Flexible working hours;
• Corporate training (internal and external);
• IT Cluster membership;
• Personal Birthday and anniversary gifts;
• Сorporate parties and team-buildings;
• Company legal and accounting support.

WHO WE ARE:

Volpis is a company of ambitious professionals providing Web & Mobile App Design and Development services for more than 9 years. Regularly listed in the Top IT Outsourcing Companies and Top Custom Software Development Companies on Clutch.co. Being a full-service company, we provide expertise in all phases of the software development life cycle. We’ve successfully covered more than 100 products all over the world. Together, we’ve created a dynamic, fun, inspiring environment where we can be ourselves and grow each day.

Location — LVIV!

Required experience:

• 3–5+ years of experience in project management within an outsourced or product IT company;
• Proven track record of delivering multiple successful projects (preferably in web, mobile);
• Technical understanding gained through experience or education in development, QA, or business analysis.

Required skills:

• Ability to manage the full delivery lifecycle — from pre-sale/discovery to release and post-launch support;
• Proficiency in Jira, Confluence, and documentation management, including maintaining structured project documentation, roadmaps, and delivery reports;
• Experience with project tracking and planning tools, such as Gantt charts, burndown charts, and Earned Value Management (EVM) metrics;
• Solid understanding of Agile and Scrum principles (experience with Waterfall is a plus);
• Excellent analytical and problem-solving abilities with a hands-on mindset;
• Strong leadership and communication skills — able to motivate teams, resolve conflicts, and maintain client confidence;
• Risk management expertise: able to identify potential issues early, assess their impact, and develop effective mitigation plans;
• Proactive and ownership-driven mindset: takes initiative, proposes improvements, and drives decisions rather than waiting for direction;
• Business-oriented thinking: understands how PM decisions impact client goals, budgets, and company success;
• Excellent time management and prioritization skills;
• Participation in HR-related processes — onboarding, performance reviews, salary reviews, and offboarding;
• Involvement in recruitment — interviewing, evaluating, and selecting candidates for project roles;
• Initiating and managing termination processes where necessary;
• Experience with financial coordination — preparing or verifying invoices, tracking project profitability, and supporting financial transparency;
• Upper-Intermediate / Advanced English, both verbal and written.

Would be a plus:

• Project management certification (PMI, CSM, PSM, etc.);
• Experience working with multi-team or complex projects;
• Technical or engineering degree.

Responsibilities:

• The primary goal is to ensure each project’s success — for the client, the company, and the team;
• Define and manage project scope, objectives, and deliverables aligned with client expectations;
• Lead and coordinate cross-functional teams, ensuring effective collaboration and accountability;
• Monitor project progress, identify bottlenecks, and proactively address risks before they escalate;
• Control budget, timelines, and quality to deliver predictable results;
• Facilitate sprint planning, reviews, retrospectives, and recurring status meetings;
• Propose and implement process improvements to enhance efficiency, quality, and client satisfaction;
• Act as the main communication bridge between the client and internal stakeholders, ensuring transparency and trust;
• Support the company’s overall growth through continuous improvement, feedback, and innovation.

Your Benefits:

• 15 days paid vacation + 5 public holidays;
• 7 days 100% paid sick leaves;
• Sport and health compensation;
• Flexible working hours;
• Corporate training (internal and external);
• IT Cluster membership;
• Personal Birthday and anniversary gifts;
• Сorporate parties and team-buildings;
• Company legal and accounting support.

INTERVIEW PROCESS: HR Interview, Technical Interview.

SERM Assistant (Junior Level)

Short Description
We are looking for a SERM Assistant to join our reputation management team and work on projects in the investment and digital sectors.
This role is ideal for a detail-oriented and responsible specialist who wants to enter the online reputation management (SERM) field and grow within a team.

The position includes training, working with clear instructions, and gradual expansion of responsibilities.

Responsibilities & Scope

• Monitoring search engine results and brand mentions
• Collecting and performing initial analysis of reviews, comments, and publications
• Posting reviews and responses using prepared templates
• Working with platforms (forums, aggregators, review sites, social media)
• Maintaining spreadsheets, reports, and internal documentation
• Supporting the SERM Manager with operational tasks
• Ensuring compliance with guidelines and deadlines

Requirements Required:

• High attention to detail and strong focus
• Ability to work with spreadsheets (Google Sheets / Excel)
• Basic understanding of search engines (Google)
• Willingness to learn and follow established processes
• English level: Intermediate or higher

Nice to have:

• Basic copywriting skills
• Experience with Figma, Canva, Adobe tools, CapCut
• Interest in marketing, reputation management, and branding

Working Conditions

• Schedule: Monday–Friday, 10:00–19:00
• Full-time employment
• Salary: fixed rate + performance-based bonuses (range discussed after interview)
• Stable compensation with growth opportunities
• Internal training and ready-to-use instructions
• Probation period with mentor support

• Bonuses based on KPI achievement

   

Growth Opportunities:

• Promotion to SERM Manager
• Expansion of responsibilities
• Participation in international projects
• Transition to related fields (SEO, Content, Analytics)

Location: Remote-first, Europe (Spain or UK preferred)

Office: Barcelona available

Engagement: Full-time, long-term

Employment: In-house

About the Company

Our client is a European health technology company building an AI-driven virtual assistant for clinicians — a real-time system that helps healthcare professionals perform tasks faster and more accurately.

Their mission is to build intelligent, low-latency AI agents that communicate naturally through text and voice, supporting healthcare providers, payers, and pharmaceutical companies.

Core Stack: Python, FastAPI, Docker, Kubernetes, Argo CD, gRPC, Redis, Postgres, WebRTC

Focus Areas: Real-time AI agents, voice systems, event-driven architectures, multi-agent orchestration

Who We’re Looking For

This is a Senior-level (6–7+ years) AI Engineer role.

We’re looking for someone who is highly experienced in building AI/ML systems - not just experimenting with the latest APIs, but shipping real production systems.

You are a software-first AI engineer:

• You understand architectures, reliability, observability, SLAs, and production constraints - not just prompts.

Mandatory background:

• Strong AI/ML expertise + solid software engineering fundamentals
• Experience that predates the LLM boom, showing a foundational understanding of ML/Software Engineering beyond prompt engineering.
• Proven experience with production AI/ML systems
• Previous startup experience (required)

Deep expertise in at least one:

• Voice AI systems
• Multi-agent architectures
• Low-latency software systems

What You’ll Own

You will take ownership of critical AI infrastructure components, including:

AI Brain Service (End-to-End)

• Architecture design, SLAs, latency budgets
• Failure modes & reliability engineering
• Production rollouts and system evolution

Real-Time & Voice Systems

• Streaming text/voice
• VAD, barge-in, turn-taking, interruption handling
• WebRTC, SIP, LiveKit (strong plus)
• Latency optimization under real-world constraints

Multi-Agent Orchestration

• Planner–executor–critic patterns
• Role routing & shared memory
• Tool routers & coordination protocols
• Evaluation-driven iteration

RAG & Retrieval Engineering

• Hybrid retrieval & re-ranking
• Query rewriting, compression, caching
• Freshness & grounding
• Faithfulness and relevancy evaluation

Evaluation & Observability

• Pre-call validation & safety enforcement
• In-call tracing (prompts, tools, tokens, latency, cost)
• Post-call automated evals (hallucination, safety, regressions)
• OpenTelemetry instrumentation
• Shadow evals & drift detection

Minimum Qualifications

• 6–7+ years of ML/backend engineering in product environments
• Strong Python expertise (FastAPI, asyncio, pydantic)
• Experience shipping production AI/ML systems
• Experience in startup environments
• Real-time system experience
• Strong understanding of architecture, observability & reliability

Nice to Have

• DSPy, MiPRO, GEPA
• LLM evaluation frameworks / LLM-as-judge setups
• WebRTC/SRTP, SIP, TURN/SFU tuning
• GCP (Cloud Run, GKE, Pub/Sub, Vertex AI)
• Healthcare domain experience

Example Problems You’ll Solve

• Push median voice round-trip below 2 seconds while preserving turn-taking.
• Implement OTEL-first tracing for agent graphs with automated evaluation triggers.
• Improve RAG with hybrid retrieval + measurable faithfulness gains.
• Turn EHR integrations into reliable LLM tools.

Working Style

• Remote-first (EU time zones preferred)
• Barcelona office available
• Direct collaboration with Head of AI and Engineering
• Fast iteration, high ownership
• Strong architectural influence

Simplify
Keep energy for life.

The daily quantum leap of technology development requires people to continually upgrade their skills to manage more complicated programs and devices. It consumes time and energy.

We work for simplifying the digital experience of people by making a wide range of functionally excellent IT products that are still intuitively usable. From the landing page for the one-time event up to the total automation of the business.

We work diligently and adequately because we value our and your time and energy.

If you share our principles — we will be pleased to work with You.

We are seeking a motivated and talented Freelance Professional to support our Product

Development team. This role offers a unique opportunity to contribute to a fast-paced,

innovative environment on a project basis. You will collaborate with experienced

professionals to develop and enhance our digital health products.

Trinetix is looking for a skilled Business Analyst with strong expertise in SCRUM and a deep understanding of Agile delivery practices. This role involves close collaboration with product owners, stakeholders, and development teams to define, refine, and translate business needs into clear, actionable user stories and technical solutions. The ideal candidate is detail-oriented, proactive, and comfortable driving clarity and alignment across cross-functional teams. 

Requirements 

• 4+ years of experience in Business Analyst role 
• Strong knowledge of SCRUM methodology and practical experience working in Agile environments 
• Proven ability to work closely with product owners, stakeholders, and development teams 
• Experience in backlog refinement, defining acceptance criteria, and writing clear, actionable user stories 
• Ability to translate business needs into technical requirements 
• Strong communication and facilitation skills 

• Experience working with tools such as Azure DevOps, Microsoft Teams, Microsoft Excel, Confluence or SharePoint, Miro 

   

Nice-to-haves 

• Experience supporting or leading sprint planning 
• Background in business analysis or product ownership 
• Understanding of software development processes and technical terminology 
• Experience working in cross-functional, distributed teams 

• Familiarity with enterprise-level workflows or large-scale Agile environments 

   

Core Responsibilities 

• Collaborate with product owners, stakeholders, and development teams to define and refine business requirements 
• Lead and facilitate backlog refinement sessions to ensure user stories are well-defined, prioritized, and aligned with organizational goals 
• Support sprint planning by preparing clear, structured requirements and ensuring teams understand the scope 
• Ensure all user stories include clear acceptance criteria and are actionable for development teams 
• Translate business needs into effective technical solutions while fostering collaboration across teams 
• Maintain documentation and support alignment using tools such as Azure DevOps, Confluence/SharePoint, Miro, etc. 

We have an immediate need for a Sr. iOS Network Security Architect to work with our client that specializes in digital transformation for established enterprises and growth-stage companies. They build complex, deeply integrated applications that power critical experiences for enterprises and startups alike. Their engineering teams work across web, mobile, and cloud platforms, delivering solutions that range from multi-million dollar platform modernizations to fast-moving, high-impact digital builds.

Position Overview
We are seeking a highly experienced iOS networking specialist for a short-term technical discovery engagement focused on secure network access and browser-based protection on Apple mobile devices.

This is a time-boxed architectural and investigative engagement, not an implementation role. The objective is to evaluate feasibility, define architectural direction, identify risks, and produce clear technical guidance that will inform future product development.

You will assess how an existing enterprise security platform could be extended to iOS while operating within Apple platform constraints and enterprise device management models.

Responsibilities

• Lead a deep technical discovery of iOS networking capabilities related to secure traffic routing, enterprise access, and managed application controls
• Evaluate the use of Apple Network Extension frameworks, including Packet Tunnel Provider, for implementing a custom VPN based traffic steering solution
• Assess feasibility of per app VPN models tied to managed browser applications such as enterprise managed Chrome or Edge, or a custom secure browser
• Define how authentication state can dynamically control access to internal enterprise resources while maintaining baseline internet protection
• Analyze mobile device management requirements, including supervised device considerations, configuration deployment, and policy enforcement
• Document architectural options, tradeoffs, and constraints imposed by Apple platform policies and APIs
• Identify integration points with existing security infrastructure, including certificate handling, identity flows, and remote configuration
• Define emergency control and fail-safe behaviors appropriate for enterprise security environments
• Produce a clear set of technical findings, risks, and recommended architecture to guide downstream product development

Required Experience

• Deep expertise with iOS networking and Apple NetworkExtension framework, especially NEPacketTunnelProvider
• Proven experience designing or implementing VPN or secure network routing solutions on iOS
• Strong understanding of per app VPN, managed app configuration, and mobile device management frameworks
• Experience integrating authentication and identity systems with mobile networking behavior
• Familiarity with enterprise security concepts such as zero trust access, secure web gateways, or secure access service edge models
• Ability to translate complex platform constraints into clear architectural guidance
• Experience producing technical discovery reports, architecture documents, and feasibility assessments

Preferred Experience

• Background in secure browser technologies or enterprise mobility security
• Experience working with OpenVPN or other VPN protocol integrations within mobile platforms
• Familiarity with Apple enterprise deployment programs and app extension distribution models

Engagement Deliverables

• Platform capability assessment and constraints summary
• Recommended high-level architecture for iOS
• Key technical risks and mitigation strategies
• Decision framework for browser strategy, VPN model, and device management dependencies
• Implementation readiness guidance for engineering teams

SMM Manager (IT)

We are looking for an SMM Manager with proven experience in the IT industry to strengthen our brand presence and grow digital engagement.

Responsibilities:

• Develop and execute social media strategy for IT products and services

• Manage company presence across LinkedIn, Instagram, Telegram and other relevant platforms

• Create engaging content focused on tech, product updates and employer branding

• Work closely with marketing, HR and product teams

• Plan and launch paid social campaigns

• Analyze performance metrics and optimize content strategy

• Monitor trends in the IT and tech industry

Requirements:

• 2+ years experience as SMM Manager in IT / Tech companies

• Strong understanding of B2B and/or B2C tech communication

• Experience managing LinkedIn and professional platforms

• Basic understanding of IT products and digital services

• Experience with analytics tools and paid ads

• Upper-Intermediate English or higher

We offer:

• Competitive fixed salary

• Performance-based bonus

• Remote format

• Opportunity to work with an international IT team

• Professional growth and career development

Headway Inc is a global tech company, revolutionizing lifelong learning by creating digital products for over 150 million users worldwide. Our mission is to help people grow. We’re proud to be ranked 4th among the World’s Top EdTech Сompanies by TIME magazine. We believe lifelong learning should be accessible, personalized, and impactful to each individual. That’s how we change the world and why we bring together exceptional minds.

The core of our achievements is our team. We believe in people and shared values SELECT. That’s why, together with Lisa Rudyk, Head of User Acquisition at Headway by Headway Inc, we’re looking for a User Acquisition Specialist to scale campaigns on Meta and hit the ROI that drives our mission worldwide.

The product and team you will be working with:

Headway is our flagship app, offering summaries of nonfiction bestsellers, daily insights, and gamified challenges. Headway is the world’s most downloaded book summary app and has been featured as App of the Day in over 30 countries, including the US, the UK, and Canada.

You’ll join our User Acquisition team, responsible for driving new user growth, fueling product expansion, and supporting the company’s financial goals. We focus on scaling new revenue by testing fresh approaches and continuously exploring the most effective ways to accelerate product growth.

This job is perfect for you if you:

• Want to work on a product that’s a market leader in Book Summaries across the US and Tier-1 countries.
• Are excited to see the direct impact of your work reflected in both financial and product metrics at Headway.
• Enjoy the freedom to test bold hypotheses, with the potential to fully own a channel or user acquisition flow in the future.
• Want to collaborate closely with the Product team while sharpening your product marketing expertise.
• Love working with a performance-driven team of people who are fully committed to results.
• Are eager to grow in a data-driven environment where experiments and analytics guide every decision.

• Value strong partnerships — we work closely with Google, Meta, and TikTok.

   

What you will do:

• Scale Headway App’s user acquisition through Meta Ads.
• Collaborate with the Product Marketing Team to design new funnels and run product experiments.
• Analyze data, metrics, and test outcomes to make decisions grounded in data-driven insights.
• Improve funnel conversions (CRO) in partnership with the Product Marketing Team.
• Test creatives, audiences, and bidding strategies to maximize growth.
• Work closely with Creative Marketing, Product Marketing, and Analytics teams to drive new user growth.

• Build and maintain automations and scripts to streamline campaign management and optimization.

   

What you need to join us:

• Have ~1 year of experience in marketing, user acquisition, FMCG, consulting — or you’re just starting out and eager to grow fast.
• Know your way around numbers, can use them to make smart decisions and uncover causal relationships.
• Understand the basics of marketing and how paid traffic works.
• Love to research, ask “why?”, and figure things out from the ground up.
• Have a willingness to quickly learn new tools (Amplitude, AppsFlyer, Tableau, ad platforms).
• Communicate confidently in English (B2).

• Align with the values of our team (SELECT).

   

What do we offer:

• Work within an ambitious team on a socially impactful education product.
• An office with a reliable shelter, generators, satellite internet, and other amenities.
• Access to our corporate knowledge base and professional communities.
• Personal development plan.
• Compensation for English language learning, external training, and courses.
• Medical insurance and full sick leave compensation.
• Company doctor and massage in the office.
• Sports activities: running, yoga, boxing, and more.
• Corporate holidays: we go n a week-paid holiday to rest and recharge twice a year.

• Supporting initiatives that help Ukraine. 

   

Working schedule

This is a full-time position with a hybrid remote option. It means that you can decide for yourself: whether you want to work from the office, remotely, or combine these options.

Are you interested?

Send your CV!

Headway Inc is a global tech company, revolutionizing lifelong learning by creating digital products for over 150 million users worldwide. Our mission is to help people grow. We’re proud to be ranked 4th among the World’s Top EdTech Сompanies by TIME magazine. We believe lifelong learning should be accessible, personalized, and impactful to each individual. That’s how we change the world and why we bring together exceptional minds.
 

The core of our achievements is our team. We believe in people and shared values SELECT. That’s why, together with Lisa Rudyk, User Acquisition Manager at Headway by Headway Inc, we’re looking for a PPC Specialist to take full ownership of Google Ads acquisition — one of our top strategic priorities.
 

The product and team you will be working with:

Headway is our flagship app, offering summaries of nonfiction bestsellers, daily insights, and gamified challenges. Headway is the world’s most downloaded book summary app and has been featured as App of the Day in over 30 countries, including the US, the UK, and Canada.
 

You’ll join our User Acquisition team, responsible for driving new user growth, fueling product expansion, and supporting the company’s financial goals. We focus on scaling new revenue by testing fresh approaches and continuously exploring the most effective ways to accelerate product growth.
 

This job is perfect for you if you:

• Want to work on a product that’s a market leader in Book Summaries across the US and Tier-1 countries.
• Are excited to see the direct impact of your work reflected in both financial and product metrics at Headway.
• Thrive when you have full ownership — Google Ads acquisition is one of our top strategic priorities, and you’ll drive it end to end.
• Want to collaborate closely with the Product team while sharpening your product marketing expertise.
• Love working with a performance-driven team of people who are fully committed to results.
• Are eager to grow in a data-driven environment where experiments and analytics guide every decision.
• Value strong partnerships — we work closely with Google, Meta, and TikTok. Our collaboration with Google’s Ukrainian office gives you access to offline interactions, summits, resources, and exclusive events.
   

What you will do:

• Scale Headway App’s user acquisition through Google Ads campaigns.
• Collaborate with the Product team to design new funnels and run product experiments.
• Analyze data, metrics, and test outcomes to make decisions grounded in data-driven insights.
• Improve funnel conversions (CRO) in partnership with the Product team.
• Test creatives, audiences, and bidding strategies to maximize growth.
• Work closely with Creative Marketing, Product Marketing, and Analytics teams to drive new user growth.
• Build and maintain automations and scripts to streamline campaign management and optimization.
   

What you need to join us:

• Proven experience with Google Ads (PMax, Search, Demand Gen, Display).
• Strong knowledge of analytical tools such as Google Analytics, Tableau, Mixpanel, Amplitude, etc.
• Solid understanding of marketing metrics
• Ability to analyze data and uncover causal relationships.
• Hands-on experience with scripts and campaign automation.
• Experience working on CRO initiatives with product teams is a strong plus.
• Alignment with the values of our team (SELECT).
   

What do we offer:

• Work within an ambitious team on a socially impactful education product.
• An office with a reliable shelter, generators, satellite internet, and other amenities.
• Access to our corporate knowledge base and professional communities.
• Personal development plan.
• Compensation for English language learning, external training, and courses.
• Medical insurance and full sick leave compensation.
• Company doctor and massage in the office.
• Sports activities: running, yoga, boxing, and more.
• Corporate holidays: we go n a week-paid holiday to rest and recharge twice a year.
• Supporting initiatives that help Ukraine. 
   

Working schedule

This is a full-time position with a hybrid remote option. It means that you can decide for yourself: whether you want to work from the office, remotely, or combine these options.
 

Are you interested?

Send your CV!

Intetics Inc, a leading global technology company providing custom software application development, distributed professional teams, software product quality assessment, and “all-things-digital” solutions, is seeking a talented Junior Recruiter to join our team.

What you will do:

• Attract candidates through various job platforms;
• Advertise open roles on various channels;
• Reach out to potential candidates and build relationships for future job opportunities;
• Work closely with different departments to forecast staffing needs;
• Screen, interview, and make sure every candidate leaves with a great impression of us (whether hired or not);
• Manage candidate pipelines and ensure timely communication throughout the hiring process;

Requirements

•Excellent communication skills of written and spoken English (B1+);
•At least 0.3 — 1 year of Talent Acquisition or Recruitment experience (any field, IT experience is not required)
•Good time management skills with the ability to juggle various open positions;
•Experience with recruiting candidates through different job websites, sourcing skills;
•Having an eye for detail and high work-quality standards;
•Open, easy-going personality.

Title: Admin, Service Operations
Reports to: Team Lead, Service Operations
Type: International Contractor
Location: Remote
 

Atlas Technica's mission is to shoulder IT management, user support, and cybersecurity for our clients who are hedge funds and other investment firms. Founded in 2016, we have grown 100% year over year since inception through our uncompromising focus on service.

We value ownership, execution, growth, intelligence, and camaraderie. We are looking for people who share our Core Values, thrive, and contribute to this environment while putting the customer first. At Atlas Technica, we offer a competitive salary, comprehensive benefits, and great perks to our global Team. We strive to maintain a professional yet friendly environment while promoting professional and career development for our Team Members. Join Atlas Technica now!

We are seeking Service Operations Administrators to join our growing Service Operations team within a Managed Services Provider (MSP) environment. This role is critical to the stability, accuracy, and consistency of our service delivery operations.

Service Operations Administrators are responsible for high-volume, time-sensitive operational workflows that support Service Delivery and Client Success teams. This role focuses on execution excellence, process adherence, and proactive follow-ups to ensure work is completed accurately and on time.

You will work closely with Service Ops Associates and Analysts, following established processes while helping surface gaps, risks, or inefficiencies as the organization continues to scale.

This is an execution-focused role with clear ownership and accountability expectations.

Responsibilities:

Service Proposal Generation and Repository:

• Operational Execution & BAU Support
• Own and execute assigned Service Ops BAU workflows end-to-end
• Acknowledge all assigned requests within the same business day
• Complete tasks accurately and within defined timelines
• Proactively follow up on outstanding items to prevent delays or backlog
• Core Workflows
• Meeting scheduling and coordination
• QBR preparation support and follow-ups
• NPS ticket creation, survey tracking, and follow-ups
• Weekly timesheet follow-ups and reporting support
• Rock Reset preparation and administrative support
• Scorecard data collection and updates
• Support project follow-ups (administrative layer)
• C360 change monitoring and updates
• BVOIP queue monitoring
• CSAT channel monitoring
• Support Bonusly award administration
• End-of-year operational change facilitation
• Process & Documentation
• Follow documented processes and checklists consistently
• Flag unclear or outdated documentation and escalate for clarification
• Assist with documentation updates when processes change
• Maintain accuracy in tools such as Monday.com, Outlook calendars, and internal systems
• Collaboration & Coverage
• Support team coverage during PTO or peak workload periods
• Participate in task handoffs and ensure continuity of work
• Escalate risks, blockers, or capacity concerns early

Qualifications:

• 1–3 years of experience in operations, service coordination, or administrative support (MSP experience a plus)
• Strong attention to detail and accuracy
• Excellent follow-through and task ownership
• Ability to manage multiple tasks simultaneously in a fast-paced environment
• Strong written and verbal communication skills
• Comfortable working with operational tools (ticketing systems, task boards, calendars)
• Willingness to follow structured processes and use checklists
• Ability to receive feedback and adjust quickly
• Reliable time management and calendar discipline
   

Desirable Qualities:

• Experience in an MSP, IT services, or professional services environment
• Familiarity with tools such as Monday.com, ConnectWise, Power BI, or similar systems
• Process-oriented mindset with an eye for consistency and improvement
• Proactive communicator who raises issues early
• Comfortable with repetitive, high-volume operational work
• Team-oriented and willing to support coverage when needed
• Interest in growing into more complex operational responsibilities over time

Atlas Technica is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Atlas Technica’s mission is to shoulder IT management, user support, and cybersecurity for our clients, who are hedge funds and other investment firms. Founded in 2016, we have grown 100% year over year through our uncompromising focus on service.

We value ownership, execution, growth, intelligence, and camaraderie. We are looking for people who share our Core Values, thrive, and contribute to this environment while putting the customer first. At Atlas Technica, we offer a competitive salary, comprehensive benefits, and great perks to our global Team. We strive to maintain a professional yet friendly environment while promoting professional and career development for our Team Members. Join Atlas Technica now!

NOC Engineer role responsibility is to serve as Atlas’ front line for alerts & requests. Our multinational team of Network Operation Center engineers addresses issues with end-user devices, cloud technologies, and basic network troubleshooting. The NOC offers both leadership and technical career progression opportunities. This role is a full-time (40 hours/week) contract.

Responsibilities:

• Resolve alerts, primarily consisting of user devices, circuit downs, temperature/water alerts, Cloud alerts, SOC alerts.
• Resolve requests, primarily consisting of scheduling after-hours maintenance and device/new customer onboarding.
• Communicate with vendors and customers as a point of contact; Coordinate maintenance, after-hours repair, and patch remediation.
• Projects, as assigned by managers, for the NOC and Support teams.
• Documentation, maintaining knowledge base, new articles, and content improvements.
• Recommend and improve processes to drive better outcomes.

Requirements:

• Microsoft Windows Desktop & Server OS
   
  • General familiarity with all currently-supported versions of Windows, with an emphasis on Desktop issues
  • OS & App Patching, OS Upgrades, Failure Remediation
  • Cloud Products & Technologies
  • Microsoft 365, Azure, SharePoint/OneDrive, Exchange Online, Amazon AWS
  • Identity Management, Authorization, and Security (Azure AD, Okta)
  • EMM/MDM tools (InTune, AirWatch)
  • Backups & Disaster Recovery
• E-Mail Technologies
   
  • General Mail Flow Troubleshooting, Archiving, Retention, Compliance
  • Proofpoint, Mimecast, Global Relay
• Networking
   
  • Comprehension of network protocols (TCP/IP, VPN, DNS, DHCP)
  • Diagnostic toolkit in Layer 1-3 functionality
• Security
   
  • Resolve alerts as raised by SIEM/SOC providers, Anti-Virus
• Great communicators, able to speak at a conversational English level
• 3+ years of general IT experience, primarily in server, infrastructure support, and networking/circuits
• 1+ years of network experience, including knowledge of ITIL-based Service Operations
• Passionate about delivering consistently positive experiences to our customers
• Strong diagnostics toolkit; approaches an incident with logic, conscientious of time spent on a given issue

Desirable Qualities:

• Experience working in an MSP/Consultancy environment.
• Experience with related tools such as OpsGenie, PageR Duty, PRTG, Scripting with PowerShell, Automate Script, and Azure Functions.
• Strong knowledge of RMM tools such as ConnectWise Automate, SolarWinds, Nagios, CloudWatch, or Zabbix.
• Able to design monitors to look for problem conditions in customer environments.
• Able to design scripts to address faults automatically.
• A degree in a relevant field (Computer Science/Computer Engineering).
• Certifications such as CompTIA A+, Server+, Network+ or similar.

Atlas Technica is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Working Hours Offered, No Rotation or On-Calls

• US EST Weekday 2nd Shift — Includes 1h unpaid lunch: Monday-Friday 2 PM-11 PM EST

OR

• US EST Weekday 1st Shift — Includes 1h unpaid lunch: Monday-Friday 6 AM-3 PM EST

OR

• US EST Weekday 3rd Shift — Includes 1h unpaid lunch: Monday-Friday 10 PM-7 AM EST