Casino Product Manager

We are launching a new online casino focused on Tier-1 markets and are looking for a Product Casino Manager to develop the player experience, bonus mechanics, and core product funnels.

Your goal will be to improve conversion, retention, and revenue through product improvements while ensuring that key player journeys run smoothly.

Responsibilities:

• Shape the product vision and prioritize improvements for Tier-1 markets.
• Optimize the player journey from the first visit through registration, deposits, gameplay, withdrawals, and retention.
• Manage the bonus system, including free spins, cashback, tournaments, missions, quests, and loyalty programs.
• Define bonus conditions, wagering requirements, and limits; monitor bonus rate and overall bonus costs.
• Work with designers to improve UX/UI across navigation, the cashier, promotional pages, and other key user flows.
• Oversee the casino lobby structure, game placement, onsite content, and promotional materials.
• Plan the activity calendar together with the CRM / Retention team.
• Monitor the stability of registration, deposits, withdrawals, bonus allocation, and gameplay.
• Track payment approval rates and coordinate the resolution of payment issues.
• Analyze product metrics, player behavior, and session recordings to identify drop-off points and revenue losses.
• Run A/B tests and evaluate how changes affect conversion, retention, engagement, and revenue.
• Coordinate product initiatives across CRM, Analytics, Marketing, Payments, Support, Design, Content, and external contractors.

Requirements:

• 3+ years of experience as a Product Manager in iGaming / online casino.
• Hands-on experience with bonus systems, retention mechanics, and player journeys.
• Understanding of bonus economics and their impact on product performance.
• Experience improving UX/UI, website structure, and onsite funnels.
• Experience with product analytics and A/B testing.
• Understanding of deposits, withdrawals, and payment failure reasons.
• Experience managing casino lobbies and game placement.
• Understanding of CRM mechanics and onsite communications.
• Ability to identify problems, set priorities, and take improvements through to measurable results.
• English at Intermediate+ level or higher for working with contractors, platform providers, and international teams.
• Fluent in Ukrainian and Russian.