Jobs at Djinni

Description

We are an ambitious, fast-growing iGaming company delivering high-quality entertainment and an exceptional player experience across Tier 1 and Tier 2 European markets. As we scale, we are looking for a commercially minded Head of Customer Support & Success to build and lead a function that does more than answer tickets. It will protect player satisfaction, drive deposits and retention, and operate as a revenue-generating part of the business.

Your Mission

You will own the design, leadership and continuous optimisation of our Customer Support & Success operation. You will combine lean processes, hands-on AI and automation, and data-driven player engagement to deliver faster, better service at scale.

Your Key Responsibilities

Leadership & Operations

• Build and manage a lean, technology-driven, multilingual Customer Support department, with full ownership of structure, processes and performance.
• Recruit, train, mentor and quality-check agents and team leads. Establish performance management, retention and personal and departmental KPI baselines.
• Build strong, business-oriented collaboration with Platform, Development, BI, Marketing, Promo, Product and third-party partners.
• Design and implement transparent support procedures, policies and standards.

Commercial Processes

Launch, review and refine the processes covering:

• Sales and deposit conversion via Live Chat, Phone, SMS and Messenger Apps, including payment method suggestions, failed-deposit resolution and KYC collection
• Player onboarding and activation, and pre-VIP / VIP reach-outs
• Upsell and cross-sell, with scripts and coaching, in coordination with Marketing, Promo and Product
• Player reactivation, retention and loyalty workflows
• Emergency and non-standard situation handling
• Critical issue reporting, escalation and resolution
• Product reputation: monitoring social media and review platforms

Technology, AI & Automation

• Implement and configure Live Chat, ticketing and omni-channel CRM systems that pool player data for effective service.
• Hands-on implementation of automations, support bots, multilingual self-service guides and AI-driven support solutions to handle critical load.
• Introduce AI-based QA of service quality.
• Develop player profiling, data-driven personalisation and new engagement and re-engagement formats. Contribute to UX/UI and product development through player research and feedback.

Knowledge, Measurement & Reporting

• Create and maintain a knowledge base for onboarding, training and daily operations, with documented workflows for internal procedures and external collaborations.
• Define, monitor and report main and secondary KPIs, plus department-level business-impact metrics, with transparent tracking of initiatives and their financial outcomes.
• Partner with BI on reliable reporting and data-informed decision-making.

What We're Looking For

• Proven leadership in Customer Support / Success within iGaming, ideally in European T1/T2 markets
• Track record of building and scaling efficient, tech-enabled support teams
• A commercial mindset, with experience turning support into a driver of deposits, retention and VIP development
• Hands-on experience implementing CRM, Live Chat, ticketing, telephony and omni-channel solutions
• Practical experience deploying automation, chatbots and AI tools in support operations
• Data-driven approach, with experience building KPI frameworks and business-impact reporting
• Excellent communication skills and the ability to influence cross-functional stakeholders
• Player-centric approach that balances empathy with commercial acumen
• Familiarity with best practice from leading iGaming operators is a plus
• Upper-Intermediate English; additional European languages are a bonus

Why Join Us?

• Shape the player experience of a high-growth iGaming brand
• Full ownership: build and redesign the department your way
• A real mandate to innovate with AI and automation
• Work with an international, ambitious team
• Competitive compensation plus performance-based incentives

We’re looking for a Senior Full-Stack Developer with strong Node.js and React experience to join our international team.

This role involves building and scaling applications, working with high-load backend services, and developing frontend functionality. We value clear communication, practical problem-solving, and hands-on experience with AI-assisted development.

What you’ll do
 

- Develop and maintain backend services using Node.js and NestJS.

- Build and improve frontend functionality with React.

- Work on application performance, reliability, and scalability.

- Develop and scale message consumers, background workers, and queue-based processing.

- Work with cloud infrastructure and Kubernetes environments.

- Collaborate with the team on technical decisions and implementation.

- Use AI development tools thoughtfully, reviewing generated code for correctness and maintainability.

What we’re looking for

- 5+ years of professional software development experience.

- Strong expertise in Node.js and NestJS.

- Experience handling high-load or high-traffic applications.

- Experience working with cloud infrastructure and Kubernetes.

- Experience with RabbitMQ or similar message queue technologies.

- Experience scaling message consumers and background workers.

- Fluent English, with the ability to explain ideas clearly and communicate effectively.

- Practical experience with AI-assisted development and an interest in current AI tools and practices.

Experience in a particular industry is not required - your technical expertise matters most.

Nice to have

- Experience managing and optimizing MySQL databases with large datasets or high workloads.

- Experience with the ELK stack.

- Hands-on experience developing applications with React.

What we offer

- Long-term collaboration with an international team.

- B2B cooperation with hourly compensation in USD.

- Work on technically challenging applications with a focus on performance and scalability.

Hiring process

An introductory HR call followed by two technical interviews.

We’re looking for a Senior Full-Stack Developer with strong Node.js and React experience to join our international team.

This role involves building and scaling applications, working with high-load backend services, and developing frontend functionality. We value clear communication, practical problem-solving, and hands-on experience with AI-assisted development.

What you’ll do:

- Develop and maintain backend services using Node.js and NestJS.
- Build and improve frontend functionality with React.
- Work on application performance, reliability, and scalability.
- Develop and scale message consumers, background workers, and queue-based processing.
- Work with cloud infrastructure and Kubernetes environments.
- Collaborate with the team on technical decisions and implementation.
- Use AI development tools thoughtfully, reviewing generated code for correctness and maintainability.

What we’re looking for:

- 5+ years of professional software development experience.
- Strong expertise in Node.js and NestJS.
- Hands-on experience developing applications with React.
- Experience handling high-load or high-traffic applications.
- Experience working with cloud infrastructure and Kubernetes.
- Experience with RabbitMQ or similar message queue technologies.
- Experience scaling message consumers and background workers.
- Fluent English, with the ability to explain ideas clearly and communicate effectively.
- Practical experience with AI-assisted development and an interest in current AI tools and practices.

Experience in a particular industry is not required - your technical expertise matters most.

Nice to have:

- Experience managing and optimizing MySQL databases with large datasets or high workloads.
- Experience with the ELK stack.

What we offer:

- Long-term collaboration with an international team.
- B2B cooperation with hourly compensation in USD.
- Work on technically challenging applications with a focus on performance and scalability.

Hiring process:

An introductory HR call followed by two technical interviews.
 

We are an iGaming company with more than three years of experience and a team of 1,000+ specialists.

Our portfolio includes eight major projects that are popular with our customers and successfully operate in Tier 1–3 markets. We value skilled people who help us build efficient processes and expand into new markets.

🔎 We’re looking for a Reliability Specialist / Production Support Engineer with at least one year of experience to join our Product Availability team — the people who keep our web products accessible and running reliably.

If you enjoy figuring out why something broke and seeing the impact of your work, this role could be your next step.

🛠 What you’ll do

• Monitor alerts and respond to issues affecting websites, payments, registration, tracking, CDN, and DNS.
• Investigate problems using logs, metrics, browser network requests, and information from external providers.
• Restore service or escalate incidents with a clear explanation of the impact and what you’ve already checked.
• Follow incidents through to resolution or a clear handover.
• Participate in an on-call rotation using PagerDuty, responding to incidents according to an agreed schedule.

• Improve monitoring and help automate repetitive tasks

   

✅ Must-have skills

• 1+ year of experience in system administration, NOC, L2+ technical support, or a similar technical role.
• Hands-on troubleshooting experience: you can walk us through a real incident, your actions, and the outcome.
• Understanding of DNS, HTTP/HTTPS, and SSL certificates, including common issues and how to investigate them.
• Experience with Cloudflare or another CDN.
• Ability to use browser DevTools, curl, and logs to inspect requests and investigate errors.
• Basic knowledge of Git/GitHub and YAML.

• Practical experience using AI for technical tasks, such as troubleshooting, creating scripts, or automating workflows with Claude Code, Cursor, Copilot, or similar tools. You can provide relevant context, explain the task, and verify the results.

   

• Willingness to participate in an on-call rotation.

🌟 Nice to have

• Experience in iGaming, affiliate marketing, e-commerce, or fintech.
• Familiarity with Grafana, Uptime Kuma, or other monitoring tools.

• Experience with n8n, Zapier, Make, or building Telegram bots.

   

🎁 What we offer

• 100% remote work.
• Competitive salary.
• Paid vacation and sick leave.
• Professional training and career growth opportunities.
• A supportive team and transparent communication.

• Access to a corporate psychologist.

   

🚀 Ready to help keep our products running?

Apply and tell us about a technical issue you helped solve — what went wrong, how you investigated it, and what happened next. We’d love to hear your story!

Location: Remote (preferably within European time zones)

About WOWCube

At WOWCube®, we’re redefining play with a one-of-a-kind cube-shaped gaming console that merges the physical and digital worlds. 

The WOWCube Entertainment System combines modular hardware, immersive software, and creative game design to create a brand-new category of interactive entertainment.

About the Role

We are looking for a hands-on Game Designer to shape core mechanics, design levels, and turn ideas into playable experiences alongside the team.

You will design puzzles, systems, and progression at every stage, from first sketch through documentation to shipped feature, working in tight cooperation with developers, artists, and animators.

We expect a designer who thinks in systems and player experience, communicates through clear documentation, and drives decisions backed by playtests and data.

Experience designing mobile or puzzle games is highly valued, as is a background in games for handheld consoles and other portable gaming devices.

What You’ll Do

• Design, document, and refine core gameplay mechanics, progression systems, and game economy.
• Drive rapid prototyping in close collaboration with developers: shaping interactions, validating mechanics, and iterating on playable builds.
• Create and iterate on levels, puzzles, and gameplay challenges that are fun, logical, and intuitive.
• Prepare clear, concise design documentation for the core loop and meta systems.
• Define an MVP scope for each new idea so it can be prototyped and validated fast, before the team commits to full production.
• Build configuration systems that give you full control over game feel and keep the design coherent and easy to tune as the project grows.
• Define clear asset requirements for artists and animators, making sure assets are exported correctly and ready for integration into builds.

Requirements

• Minimum 3 years of professional experience as a Game Designer.
• 1–3 shipped products (mobile titles at least in soft launch, or released PC games).
• Strong command of technical game design documentation, game balancing, and day-to-day work in Jira and Confluence.
• Comfortable in a highly iterative R&D environment, working in close cooperation with developers.
• Hands-on experience with Figma, including active collaboration with artists and other designers inside the tool.
• Experience working with AI pipelines (e.g., generating concepts via image/video generation).
• Examples of original levels or puzzles with a clear explanation of the design intent and why they work.
• Ability to produce short, structured, and clear design specs.
• Openness to iteration and user testing.

Nice-to-Haves

• Experience in casual or puzzle game development.
• Experience designing onboarding, tutorials, and dynamic difficulty.
• Basic 2D/3D art skills (greyboxing, concept sketches, simple sprites or models).
• Ability to prototype full gameplay mechanics with AI assistance, not just visually.
• UI/UX design experience with visual prototyping in Figma.

What We’d Like to See in Your Application

• 1–2 game design documents from your portfolio of shipped games.
• 2–3 links to shipped games (videos of those games are also welcome).

About us:

DevCasi is an international IT company with a 4-year track record and a team of 50+ people. We've built our own gaming platform and develop both our own brands and client projects on it. Our key markets are the UK, Germany and Australia.

We're now actively growing our B2B direction and looking for a sales leader to take ownership of it and build it from the ground up.
 

What you'll do:

• Sell B2B solutions: run the full deal cycle for our platform, individual modules and partner integrations for casino operators.
• Acquire new clients: build the prospecting strategy, work with target segments (operators, aggregators, affiliates) and grow a strong deal pipeline.
• Run cold outreach via LinkedIn, email, Telegram and industry communities; build the funnel from lead to closed deal.
• Lead presentations and negotiations with C-level: showcase the platform's value, handle objections, agree terms and close contracts.
• Onboard partners: coordinate integrations, monitor SLAs and support partners through to first results.
• Represent the company at iGaming conferences (ICE, SiGMA, iGB, etc.): network, generate leads and strengthen our brand in the industry.
• Manage the CRM: maintain the pipeline, forecast revenue, report on KPIs and analyze channel performance.
• Build the sales team as the direction grows: hiring, training, processes and standards.
   

What we're looking for:

• 3+ years of B2B sales experience in iGaming.
• Experience selling platform solutions (white label / turnkey, PAM, modules).
• Experience in cold sales and negotiating with senior decision-makers.
• Solid market knowledge: key players, partnership models, licensing and GEO specifics.
• English at B2+ level or higher.
   

Preferred qualifications:

• An established network within the iGaming industry.
• Background in selling gaming solutions or partner integrations.
• Experience building and leading a sales team.
   

What we offer:

• A key role in shaping a new B2B direction.
• A flexible start to the working day.
• A comfortable office in Cyprus.
• A strong team and a product-driven environment.

About the Project
Vira is a fitness trainer who creates home workouts for an adult audience.
 

At the core of her approach is regularity and discipline over waiting for motivation. The channel features full-length workouts in real-time with no editing: cardio, strength training, Pilates, ballet, kickboxing, and other formats.
 

An active community is gradually forming around the channel, so we are looking for a person to help maintain comfortable and friendly communication with the audience.
 

Key Responsibilities

• Moderate comments under YouTube videos.
• Respond to comments and viewer questions in accordance with the channel's Tone of Voice.
• Track spam, offensive comments, and other violations of community guidelines.
• Forward questions and comments requiring Vira’s personal response or expert opinion to her.
• Moderate live chat during live streams.
• Maintain order in the chat and promptly react to spam and inappropriate behavior.
• Support activity and a friendly atmosphere during live broadcasts.
• Record vital feedback from the audience: FAQs, suggestions, and reactions to workouts and content.
• Keep simple reports on the work performed.

Working Schedule

• Monday to Friday: from 10:00 to 18:00.
• Weekends: 1–2 hours of online presence during scheduled live streams.

Requirements

• Excellent written English with the ability to communicate simply and friendly.
• C1 English level or higher.
• Proven Customer Support experience is a must.
• Strong contextual awareness to know when a short reply is enough and when a question should be forwarded to Vira.
• High emotional resilience to handle negativity calmly without entering into arguments.
• Strong attention to detail to ensure no important messages are missed among a high volume of comments.
• High responsibility regarding schedules and availability during planned live streams.
• Good understanding of YouTube, including the basic logic of comments and live chats.
• Ability to adhere to the specified Tone of Voice and moderation rules.

What We Offer

• Fully remote work format.
• Focus on a single YouTube project with a clear area of responsibility.
• Clear guidelines for moderation and audience communication.
• Support and guidance during onboarding.
• Work with an active audience and a project that keeps growing.
• An opportunity to influence how comfortable and vibrant the channel's community will be.
  
  If you love YouTube, care about people, and know how to maintain order in the comments independently, we’ll be glad to meet you! ☺️

Dripify is a pioneering, remote-first IT product company specializing in outreach automation products. Our platform empowers businesses by revolutionizing hiring, sales, and marketing communication processes, making interactions more efficient and seamless.

As a Business Development Representative, you’ll play a critical role in the sales process by generating high-quality leads and setting appointments for our Account Executives. Your focus will be on prospecting and qualifying potential clients, building relationships, and driving pipeline growth.

🚀This is your real chance to start or truly boost your career in product sales, surrounded by a strong and supportive team that drives Dripify’s success!

Requirements:

• Fluency in English (both written and spoken).
• 0-2 years of experience in sales development, business development, or a similar role (SaaS experience is a plus).
• Strong verbal and written communication skills, with the ability to engage with C-level executives.
• Ability to handle rejection and stay motivated in a fast-paced environment.
• Excellent research skills, with the ability to find and engage with decision-makers.
• Strong organization and time-management skills.
• Strong listening skills to understand customer needs, uncover pain points, and tailor your approach accordingly.

Responsibilities:

• Maintain accurate and up-to-date records in our CRM (Hubspot).
• Research and identify potential clients using a mix of prospecting tools, databases, and social platforms.
• Research areas of interest for key decision makers and potential routes to engage them.
• Craft well researched, creative outreach campaigns tailored to the findings of your research.
• Professionally and persistently follow up via phone, email, LinkedIn and other means identified from the research.
• Conduct initial introductory and discovery discussions to help qualify potential.
• Book qualified meetings and provide the sales team with detailed, well formatted handover notes from initial discussions.
• Partner with Account Executives to schedule and prepare for sales meetings, ensuring a smooth transition from lead generation to closing.
• Consistently meet or exceed Key Performance Indicators and contribute to the continued hypergrowth of the region.
• Adapt messaging to suit the needs of the local market.

Work conditions:

• 100% remote position, providing flexibility and work-life balance.
• Competitive salary reflecting your skills and expertise.
• 24 days of paid vacation per year to recharge and relax.
• 10 days of paid sick leave.
• Educational opportunities.
• Compensation budget for medical and hobby/sport expenses.
• Generous budget for birthdays and anniversaries.
• Online and offline team events.
• A collaborative and innovative work environment with passionate team members.

Hiring process:

✅Create a short video — ✅Interview with Talent Acquisition Specialist —✅Interview with Sales Lead — ✅Test assignment — ✅Final interview with Head of Sales — ✅Reference check — ✅Offer

Embedded C/C++ Development • AI-Assisted Engineering • Hardware Bring-up & Debugging

Location: Remote (EU Time Zones)
Reports to: Embedded Systems Engineering Manager 
Level: Senior (a strong middle+ with the right depth is welcome)

About WOWCube

WOWCube is a gaming console shaped as a puzzle cube: eight modules with 24 screens that act as one device. We build the hardware, our own operating system (OctaviOS), the system apps and the dock station. The current cube is shipping, the next generation is in bring-up. 

About the role

You will join the embedded team and own whole subsystems of OctaviOS - from design to a release proven on real devices. AI coding agents are part of our everyday toolset and write a large share of the code; the engineer owns the design, keeps the codebase free of technical debt and is responsible for the solution working completely. That means deliberate development with full control over what the agents produce. We are looking for an engineer who turns this way of working into a multiple of a conventional developer's output and works well with the team.

Main responsibilities

• Design, implement and debug C firmware for an ARM Cortex-M / RTOS platform: drivers, system modules, connectivity, power management etc.
• Own features and fixes end-to-end: requirements, design, implementation, tests, verification on devices, release.
• Bring up new board revisions and build the diagnostics for hardware testing.
• Find root causes of crashes, memory corruption, timing and radio issues; prove fixes on hardware.
• Use AI coding agents daily and keep them under control: prepare the context (architecture, hardware constraints, coding rules), review every change for correctness, reuse and size, improve the shared agent setup.

• Review colleagues' work, keep design notes and tests current.

   

Requirements

• 5+ years of firmware development; at least one shipped consumer device.
• Strong C (working C++) on ARM Cortex-M with an RTOS; comfortable with schematics, datasheets, a debugger and a logic analyzer.
• Solid low-level knowledge: memory layout, DMA and caches, interrupts and timing, power management, a radio stack (BLE or similar), serial protocols.
• Experience bringing up a new board and validating firmware on physical devices.
• Systems thinking and a disciplined approach to debugging: reproduce, measure, prove - and the judgment to know when that rigour is needed and when a quick fix is right.
• Daily use of AI coding agents (Claude Code or similar) in real projects, with the judgment to tell good generated code from plausible-looking bad code and the discipline to keep generated changes small, reusable and debt-free.

• A team player: argues with evidence, accepts decisions once made, communicates clearly in writing, flags risks early.

   

Nice-to-Have

• Python for tooling and test automation.
• Vendor SDK bring-up on a less-documented SoC; RTOS internals.
• 2D graphics or game-engine work on constrained hardware.
• Hardware-in-the-loop or factory test rigs; EVT/DVT/PVT experience.

• Rust, MQTT, battery chargers and gauges.

   

How we work

• Small PRs, host tests and CI on every push; a short design note for every mechanism; zero technical debt.
• A bench (cube and dock) at your desk; tooling to flash, install and read telemetry remotely.
• English for code and documentation; remote, async-friendly, EU hours.

About Sine Engineering

Sine Engineering builds the technology behind reliable drone autonomy, delivering communication, navigation, and control systems that enable coordinated multi-drone operations. More than 200 UAV manufacturers rely on our solutions, and our technology powers many of the interceptor operations active today.

Through our dual-use platform, we support civilian innovation while helping democratic nations strengthen their technological advantage.

Any drone, any scale, anywhere — resilient communication, navigation, and coordination built for the age of autonomy. Our products have already proven their effectiveness in real combat conditions in Ukraine.

About the Role

We are looking for a Delivery Manager to own the technical direction and delivery of projects across a portfolio of strategic customer accounts.

This role bridges client needs and engineering execution. You will engage early, often before a solution or delivery scope is fully defined, to understand the client’s platforms, operational use cases, technical constraints, and future plans. You will then translate that understanding into a realistic technical roadmap and coordinate its implementation with Client Integrations, Product, Demo, Military Support, and other engineering teams.

You will work closely with a Key Account Manager. While the Key Account Manager owns the overall account strategy, customer relationship, and commercial outcomes, you will be responsible for the technical account plan, solution feasibility, and successful technical delivery.

This is neither a traditional sales role nor a purely administrative project management position. It requires sufficient engineering depth to make and defend technical decisions, combined with the ability to lead complex, customer-facing initiatives across multiple teams.

Responsibilities

Technical Account Ownership

• Maintain a comprehensive and up-to-date technical view of each assigned account, including client platforms, system architecture, completed and planned integrations, operational use cases, risks, and dependencies.
• Develop and maintain a technical account roadmap aligned with the Account Development Plan and the client’s product and platform development strategy.
• Participate in customer discussions before scope commitments are made, ensuring technical feasibility, constraints, effort estimates, and dependencies are clearly understood.
• Translate customer and operational requirements into a well-defined technical scope, integration approach, delivery plan, and acceptance criteria.
• Own solution feasibility and technical commitments for assigned accounts.
• Identify technically viable opportunities to expand Sine solutions across additional customer platforms, products, and use cases.
• Build trusted relationships with customers’ engineering and technical teams.
  Technical Delivery
• Own the technical outcomes of discovery activities, integrations, proof-of-concepts (PoCs), demonstrations, and acceptance testing.
• Define project concepts in collaboration with engineers and technical specialists.
• Establish technical milestones, dependencies, risks, test objectives, and acceptance criteria.
• Assemble and align the appropriate technical team for each opportunity based on scope and complexity.
• Coordinate engineers and technical contributors who do not necessarily report directly to you.
• Monitor delivery progress and proactively escalate technical risks, resource constraints, and scope changes.
• Ensure technical decisions, configurations, test results, and known limitations are properly documented.
• Facilitate smooth handover from internal teams to customer deployment, support, or ongoing development.

Required Qualifications

• Experience delivering complex hardware, embedded systems, or system integration projects for external customers.
• Ability to understand system architecture and make sound technical decisions.
• Experience translating customer or operational requirements into technical scopes and implementation plans.
• Experience coordinating multidisciplinary engineering teams and specialists without direct reporting authority.
• Ability to estimate technical effort, identify dependencies, and assess delivery risks.
• Strong customer-facing communication skills, including the ability to explain technical limitations and navigate challenging delivery discussions.
• Structured approach to planning, documentation, risk management, and reporting.
• Professional working proficiency in both English and Ukrainian.
• Willingness to travel to customer sites as required.

Nice to Have

• Engineering background or strong technical expertise in UAVs, robotics, embedded systems, RF communications, navigation systems, electronics, or a related field.
• Experience in defense technology, UAVs, UGVs, autonomy, communications, RF systems, ISR, electronic warfare (EW), or GNSS-denied navigation.
• Experience as a Technical Account Manager, Solutions Architect, Integration Lead, Technical Project Manager, or Engineering Delivery Lead.
• Understanding of UAV subsystems, including telemetry and control links, video transmission, flight controllers, navigation systems, antennas, onboard electronics, and ground control stations.
• Experience with field testing, flight testing, demonstrations, or formal customer acceptance processes.
• Experience collaborating with Product and R&D teams to address customer-driven product requirements.
• Experience working with military users, defense organizations, or operational support teams.
• Experience coordinating external engineering partners, vendors, or subcontractors.

Why Join Us?

• If you’re excited about building technology that shapes the future of drone autonomy and want your work to have a meaningful impact on defense and security, we’d love to hear from you.
• If this role aligns with your experience and ambitions, don’t hesitate to apply. We’re looking for people who share our drive to push the boundaries of what’s possible and deliver technologies that make a real-world difference.

We are looking for a Product Analyst (Web) to join the analytics team behind our web video chat platform, which has 1M+ monthly visitors from the USA to Australia and ranks in the top 5 in its niche. Your analysis won’t end up as a report nobody opens. Your findings on funnels, retention and monetization go straight into product decisions, and every A/B test you help run is checked on real global traffic. You’ll grow alongside experienced analysts and Product Managers and use a modern stack (BigQuery, Tableau, Python). You’ll quickly move from tracking metrics to explaining why they change and what the team should do next.
 

About our product:
Since 2020, we’ve built a global connection platform uniting people across religions, races, and cultures. We’ve grown to 1M+ visitors monthly, with users spanning the globe from the USA to Australia.

Ranked in the top 5, we deliver flawless video quality and 99.99% uptime, even during massive traffic spikes. Completely ad-free, with intuitive UX/UI.
AI content moderation and strong data protection back every connection we support.
Our next target: become one of the top 3 international social networking platforms.
Are you in?
 

In this role you will

• Track and analyze key web product metrics: conversion, retention, ARPU, ARPPU
• Analyze user funnels to find the steps with the biggest drop-offs and the reasons behind them
• Validate event tracking after releases: events arrive, parameters are filled in correctly, no gaps or duplicates
• Maintain the event and parameter structure together with product and development teams, so data flows correctly into reporting
• Investigate metric changes, separate real shifts in user behavior from tracking issues, and explain the causes to the product team
• Take part in preparing and analyzing A/B tests: sample size, split validation, results calculation and conclusions
• Research user behavior through segmentation, cohort analysis and feature usage
• Formulate and validate hypotheses for product and monetization improvements together with Product Managers
• Build and maintain Tableau dashboards for product metrics and funnels, and prepare ad-hoc reports and data exports
• Create and maintain BigQuery data marts for product analytics
   

It’s all about you

• 1+ year of experience in product analytics or data analytics
• Strong SQL skills: joins, window functions, CTEs, aggregations
• Basic statistics: distributions, confidence intervals, p-value and how A/B tests work
• Python (Pandas) for data analysis
• Experience with any BI tool
• Understanding of product metrics: retention, conversion, ARPU, LTV, cohorts
• Understanding of web analytics: events, sessions, funnels, UTM tags
• Attention to detail: you validate data before drawing conclusions
• Ability to explain numbers in plain language and turn them into clear conclusions
• Proactive mindset and drive to grow in product analytics

Would be a plus

• Hands-on experience analyzing A/B tests
• Experience with Tableau and BigQuery
• Using AI tools (e.g., Claude) in your analytics routine
   

What we offer

Care and support

• 20 paid days off, 15 days off due to sickness, and 6 extra days for family moments that matter
• Up to 10 additional days off for public holidays
• 100% medical insurance coverage
• Sports and equipment reimbursement
• Financial and legal support when you need it
• Maternity Recovery Support Allowance
• Position retention and support for teammates who joined the Armed Forces of Ukraine
• Active participation in social initiatives supporting Ukraine
• Team spirit beyond the screen: company marathons, themed masterclasses, and teambuildings people actually look forward to

Comfortable environment

• Fully remote cooperation by design: our processes are built around it. Kyiv hub is there if you want it
• Modern equipment, or reimbursement for your own setup

Investment in your future

• Collaborate with a highly-skilled team of Middle & Senior professionals, sharing practical cases and expertise in the social networking and streaming niche
• Clear KPI system, so you always know what “good” looks like, no guessing games
• Performance-based reviews and Individual Development Plans (IDPs)
• Reimbursement for professional courses and English classes
• Corporate library, book club, and regular knowledge-sharing events
• AI is an integral part of our work culture. We invest in modern AI tools, equip our teams with the skills to use them effectively, and foster an environment where technology helps people achieve better results faster
   

Hiring process

• Intro call
• Technical interview
• Final interview
• Reference check
• Offer

RedCore is an international business group that creates technological solutions for digital markets. Our products and services cover fintech, marketing, e-commerce, customer service, communications, and regulatory technologies.

We are looking for a Media Buyer

Requirements

- At least 2 years of proven iGaming experience with casino products.
- Proven experience managing and scaling $50k+ monthly Meta Ads spend.
- Strong track record of hitting CPA/FTD targets and scaling profitable campaigns across multiple GEOs.
- Deep understanding of key metrics FTD, CPA, ROI/ROAS, LTV and payback metrics.
- Strong expertise in creative testing, campaign structures, popular funnels, tracking.
- Strong expertise with PWA TIR1/3 GEOs and IOS approaches
Reliable work with analytics, trackers, anti-detection browsers and proxies.
- Proficiency with Keitaro or Binom trackers.
- Ability to independently own the full cycle: research → launch → optimization → scaling → reporting/P&L.

Responsibilities

- Manage and scale Meta Facebook paid traffic for iGaming inhouse and external products across multiple GEOs.
- Launch, optimize and scale advertising campaigns based on CPA, FTD, ROAS and quality KPIs.
- Own campaign performance and budget allocation from testing stage to stable scale.
- Develop and test new campaign structures, audiences, funnels, landing pages and creative hypotheses.
- Analyze campaign data, identify performance bottlenecks and make data-driven optimization decisions.
- Work closely with creative, design, product and analytics teams to continuously improve results.v
- Monitor daily spend, performance and profitability; prepare regular performance reports.
- Research competitors, market trends and new acquisition opportunities.

Benefits

🏖Paid annual leave and additional paid days off;

⏰Flexible working format and start time;

🎮RedCore TEAM corporate gamification system with engaging activities and rewards;

🎉Annual corporate events and team celebrations;

✈️Reimbursement of business travel expenses;

📚Employee learning and development opportunities;

🤝Mentoring program to support your professional growth;

💵Overtime compensation;

🎁Referral program with cash bonuses for recommending talented professionals;

🧘Corporate psychologist to support your mental well-being;

☘️Cafeteria benefit system: choose from available benefits such as sports, medical insurance, and language learning (depending on the region).

RedCore is an international business group that creates technological solutions for digital markets. Our products and services cover fintech, marketing, e-commerce, customer service, communications, and regulatory technologies.

We are looking for a Media Buyer DSP

Requirements

- Previous experience with ad networks or programmatic traffic sources, with mandatory experience in Gambling / iGaming;

- Deep understanding of DSP retargeting mechanics, user acquisition/retention, and funnel stages;

- Hands-on technical knowledge of pixels, postbacks, user cookies, attribution models (post-view vs post-click), and deduplication;

- Strong analytical ability to analyze CTR, CR, CPA, CPC, CPM, Spend, FTD, and Deposit Rate, with proven experience optimizing for ROI and traffic quality;

- Experience with A/B testing, tracking creative fatigue, and preparing briefs for video creatives;

- Practical experience working with Jira and Tableau for campaign reporting and management;

- Awareness of GEO-specific advertising regulations for gambling verticals;

Responsibilities

- Launch, optimize, and manage DSP retargeting campaigns in Gambling/iGaming;

- Build and manage campaign structures based on user segments and funnel stages;

- Technical setup: pixels, postbacks, user cookies, and tracking/attribution configuration;

- Analyze key metrics (CTR, CR, CPA, CPC, CPM, Spend, FTD, Deposit Rate) and optimize based on CPA, ROI, volume, and traffic quality;

- Creative performance analysis, tracking creative fatigue, and briefing the team for video/display creatives;

- Regular reporting and campaign summaries using Jira and Tableau;

- Manage campaign budgets independently and ensure compliance with GEO-specific advertising regulations.

Benefits

🏖Paid annual leave and additional paid days off;

⏰Flexible working format and start time;

🎮RedCore TEAM corporate gamification system with engaging activities and rewards;

🎉Annual corporate events and team celebrations;

✈️Reimbursement of business travel expenses;

📚Employee learning and development opportunities;

🤝Mentoring program to support your professional growth;

💵Overtime compensation;

🎁Referral program with cash bonuses for recommending talented professionals;

🧘Corporate psychologist to support your mental well-being;

☘️Cafeteria benefit system: choose from available benefits such as sports, medical insurance, and language learning (depending on the region).

On behalf of our client — a growing Product IT Company — we are looking for a skilled and proactive Technical Writer.

The company is scaling its product and needs a specialist to build and streamline a structured internal Knowledge Management system. The main mission of this role is to transform scattered product details into a centralized, transparent, and user-friendly knowledge base for the entire engineering team.
 

Key Responsibilities

• Build the Knowledge Base: Create, structure, and maintain clear internal technical documentation as a single source of truth.

• Gather Technical Insights: Actively engage with Developers, QA Engineers, Project Managers, and System Architects to capture details about product architecture, services, and business logic.

• Refine Specs & Requirements: Help the team turn verbal ideas and discussions into well-structured technical tasks and specifications.

• Keep Docs Up to Date: Ensure documentation evolves continuously alongside product updates, new integrations, and architectural decisions.

• Enhance Knowledge Transfer: Help improve internal onboarding processes for new team members and streamline team-wide knowledge sharing.
 

What We Are Looking For

• Background: Proven experience as a Technical Writer, Business Analyst, or System Analyst within the IT sector.

• Technical Understanding: Good grasp of the Software Development Life Cycle (SDLC), REST APIs, client-server architecture, and basic software engineering principles.

• Analytical Mindset: Exceptional written communication skills, systems thinking, and a knack for structuring complex information clearly.

• Proactivity & Ownership: Strong initiative, ability to work independently, ask the right questions, and dig deep into the product mechanics.

• Tools: Solid experience with Jira, Confluence, Notion, or similar documentation platforms.
 

What Our Client Offers

• Flexibility: 100% remote work policy.

• Generous Vacation: 20 working days of paid vacation per year.

• Extra Rest: 1 additional day off every month.

• Health & Benefits: Paid sick leaves.

• Career Growth: Direct impact on product processes in a collaborative engineering culture.
 

Interested in bringing order to tech knowledge and making an impact? Apply now or send your CV!

RedCore is an international business group that creates technological solutions for digital markets. Our products and services cover fintech, marketing, e-commerce, customer service, communications, and regulatory technologies.

We are looking for a Media Buyer FB

Requirements

- 2+ years of successful proven experience with Facebook in the Gambling

- Ability to effectively manage large advertising Budgets

- Availability of successful cases in the betting niche in the CIS/Latam markets

- Deep understanding of basic metrics of the Conversion Rate and Unity Economy (ROI, NGR, GGR, LTV, CTR, CPC, CPM, CPA, CPL, etc.)

- Experience in working with Antidetect Browser and Tracking Systems

- A high-level understanding of how the major advertising Facebook and Instagram platforms (placements, auto-rules, launch methods)

- Ability to moderate creatives and links on the previously mentioned platforms

- Ability to work independently with cloaking and filtration systems (Adspect, Palladium, Im Klo, HideClick, Keitaro, Android/IOS apps, PWA apps, etc.)

- Ability to collect test results (advertising), draw conclusions and suggestions for further actions

- Ability to analyze and optimize your advertising campaigns to achieve specified KPIs

- Experience in А/B testing

- Experience with a lot of traffic, ability to work with a large array of information

- English B1 and above

Responsibilities

- Creating, setting up and optimization advertising campaigns on Facebook and Instagram platforms to attract new players to the Product

- Conducting regular comprehensive analysis of own advertising campaigns and making decisions on how to improve the results

- Regularly building Marketing Hypotheses and conducting A/B tests to generate new profitable approaches to traffic generation

- Setting the Terms of Reference for the necessary promotional materials

- Competent budget management

- Together with the team, the formation of media strategies, calculation of the KPI funnel

- Monitoring the implementation of own traffic KPIs and finding ways to continuously improve them

- Regular reporting on performance and profit

- Market and Competitor Analysis

- Planning and calculation of Traffic Streams

Benefits

🏖Paid annual leave and additional paid days off;

⏰Flexible working format and start time;

🎮RedCore TEAM corporate gamification system with engaging activities and rewards;

🎉Annual corporate events and team celebrations;

✈️Reimbursement of business travel expenses;

📚Employee learning and development opportunities;

🤝Mentoring program to support your professional growth;

💵Overtime compensation;

🎁Referral program with cash bonuses for recommending talented professionals;

🧘Corporate psychologist to support your mental well-being;

☘️Cafeteria benefit system: choose from available benefits such as sports, medical insurance, and language learning (depending on the region).