Jobs at Djinni

Why join us
If you’re looking for a place to grow, make an impact, and work with people who care, we’d love to meet you! :)

About the role
As a Full Stack Engineer, you will build and scale real-time, data-driven services that power federated search and seamless user experiences across complex systems. Working with Java, Spring Boot, React, TypeScript, and AWS, you’ll develop microservices, design APIs, and deliver responsive interfaces with live updates. This role offers strong ownership of the data layer and architecture, close collaboration with stakeholders, and the opportunity to innovate using modern cloud and real-time technologies.

What you will do
● Work full-stack with a backend emphasis;
● Build and maintain a microservice for federated queries, query status tracking, results handling, and device/configuration management;
● Write interface agents to extract data from external interfaces;
● Implement and improve real-time features using Redis, AWS, and WebSockets;
● Own part of the data layer using MySQL, S3, and migration tools;
● Build secure and robust services ensuring reliability and quality;
● Contribute to a React and TypeScript client;
● Embed solutions across the existing product line;
● Build search forms and integrate APIs with real-time updates using WebSockets;
● Display query status, results, and history in a responsive UI;
● Collaborate with engineers and stakeholders on design and implementation;
● Translate user workflows into APIs and UI flows in collaboration with product teams;
● Participate in code reviews, design discussions, and continuous improvement of architecture and practices.

Must haves
● 4+ years of experience of backend development experience with Java (preferably Java 11+);
● Hands-on experience with Spring Boot and OpenAPI for building REST APIs;
● Experience with WebSockets or other real-time/streaming technologies;
● Solid understanding of relational databases such as MySQL, including schema design, indexing, and query optimization;
● Experience with database migration tools such as Flyway or Liquibase;
● Practical experience with Redis or message/event systems;
● Experience deploying and operating services on AWS or another cloud provider;
● Ability to write automated backend tests (unit and integration);
● Familiarity with CI/CD processes;
● Hands-on experience with AI coding tools;
● Professional experience with React and TypeScript or strong JavaScript;
● Experience integrating REST APIs on the frontend and handling loading and error states;
● Familiarity with frontend testing frameworks such as Jest;
● Upper-intermediate English level.

Nice to haves
● Experience with React Query or similar server-state libraries;
● Experience with React Hook Form or other advanced form libraries;
● Experience with Redis pub/sub or Redis Streams in production;
● Experience with Infrastructure as Code such as Terraform;
● Familiarity with AWS services such as Lambda, API Gateway, EventBridge, and S3;
● Experience in domains with data sensitivity, auditing, or role-based access requirements.

Perks and benefits
● Professional growth: Accelerate your professional journey with mentorship, TechTalks, and personalized growth roadmaps
● Competitive compensation: We match your ever-growing skills, talent, and contributions with competitive USD-based compensation and budgets for education, fitness, and team activities
● A selection of exciting projects: Join projects with modern solutions development and top-tier clients that include Fortune 500 enterprises and leading product brands
● Flextime: Tailor your schedule for an optimal work-life balance, by having the options of working from home and going to the office — whatever makes you the happiest and most productive.

Meet Our Recruitment Process
Asynchronous stage — An automated, self-paced track that helps us move faster and give you quicker feedback:
● Short online form to confirm basic requirements
● 30–60 minute skills assessment
● 5-minute introduction video

Synchronous stage — Live interviews
● Technical interview with our engineering team (scheduled at your convenience)
● Final interview with your future teammates

If it’s a match—you’ll get an offer!

About the Role

We are expanding our team and looking for a DevOps Engineer to join our RnD department. You will be responsible for building, maintaining, and optimizing our infrastructure, ensuring high availability and performance of services across multiple internal systems. This is a great opportunity to work on high-load projects, improve reliability, and contribute to scalable architecture solutions.

Who We Are

Our RnD department is a key driver of innovation in the company, consisting of multiple teams that develop CRM systems, marketing tools, CMS, payment solutions, and internal platforms. We focus on automation, scalability, and performance, building systems that support business growth across multiple products and regions.

Why Join Us?

• You’ll work on high-load, scalable infrastructure supporting critical business systems.
• You’ll have the opportunity to design and improve DevOps processes, including CI/CD, monitoring, and cloud infrastructure.
• We use modern technologies and cloud solutions, with a strong focus on automation and reliability.
• You’ll collaborate closely with backend developers, DevOps engineers, QA, and architects.
• We encourage knowledge sharing, and continuous improvement of processes and tools.

Requirements

Must-Have:

• 2+ years of experience as a DevOps Engineer.
• Strong hands-on experience with Kubernetes, including creating and maintaining Helm charts.
• Deep understanding of Docker and Docker Compose, experience building service images.
• Experience with cloud platforms such as AWS and DigitalOcean.
• Experience building and maintaining CI/CD pipelines (GitLab CI, GitHub Actions).
• Experience with database setup and clustering (PostgreSQL, MySQL, MongoDB).
• 3+ years of experience with Linux administration.
• Experience deploying and supporting PHP applications (php-fpm, Roadrunner).
• Experience configuring and optimizing web servers (Nginx, Traefik) and working with Cloudflare.
• Experience with monitoring and logging stack: Prometheus, Grafana, ELK.
• Scripting skills for automation (Python, Bash).

Nice-to-Have:

• Experience with EKS or managed Kubernetes services.
• Experience with ArgoCD or GitOps approaches.
• Experience designing and maintaining High Availability architectures.
• Experience with Infrastructure as Code (Terraform, Ansible).
• Understanding of cloud security best practices.

Responsibilities

• Maintain and improve the company’s infrastructure and DevOps processes.
• Ensure high availability, stability, and performance of services.
• Investigate and resolve production incidents.
• Develop and maintain monitoring, logging, and alerting systems.
• Organize and improve backup and disaster recovery processes.
• Collaborate with development teams to optimize deployment and infrastructure workflows.
• Participate in planning and designing system architecture and environments.

Benefits

• 18 business days of paid vacation + public holidays compensation.
• Insurance Fund of the company.
• Partial coverage of professional courses.
• Coverage of sick leaves, sports activities, and English language courses.

We’re looking for an Senior AI Automation Engineer (Full-time or Part-time) with hands-on experience in building AI-powered automations and agent-based workflows, and operating such systems in production

This role is for someone who can independently take a business task, design an AI-driven automation solution, and deploy it into production
 

What You’ll Do
 

• Design and build complex business automation workflows using N8N and Make, Zapier as an additional tools
• Implement AI-powered logic within automation flows using leading LLMs (OpenAI, Claude, Gemini, etc.)
• Design and configure agent-based scenarios for multi-step reasoning and task execution
• Apply advanced prompt engineering to ensure stable and predictable LLM behavior
• Integrate automation systems with external platforms via APIs
• Deploy and maintain AI automation flows in production environments
• Work directly with stakeholders to clarify tasks and translate business needs into technical solutions
   

Requirements
 

• 2+ years of experience building AI-driven automations and agent-based workflows
• Strong practical experience with N8N, experience with Make and/or Zapier is a plus
• Hands-on experience working with major LLMs (OpenAI, Claude, Gemini, etc.)
• Solid understanding of agent-based system architecture
• Advanced prompt engineering skills
• Strong understanding of system integrations and REST APIs
• Experience deploying and operating AI automation systems in production
• Ability to work autonomously from task clarification to production deployment
• English level B2+
   

Would Be a Plus
 

• Previous experience with RPA platforms
• Programing background with Python or JavaScript
• Experience building AI chatbots for open-ended communications
   

Why Join Us
 

• Architect and implement complex AI-driven automation systems, not just simple integrations
• Deliver production solutions for top international clients across the US, Canada, and UK
• Flexible remote work format (full-time or part-time)
• 20 paid vacation days and 5 paid sick days for full-time position 
   

We hire for an engineering mindset and ownership. If you're ready to move beyond simple prototypes and embed best-in-class engineering practices into AI automation - we’d love to hear from you

We’re looking for a Senior Java Engineer with Python&Golang skills to join our team. 

About Us:

Our client  is defining the future of cybersecurity through our XDR platform that automatically prevents, detects, and responds to threats in real time. Singularity XDR ingests data and leverages our patented AI models to deliver autonomous protection. With the Client, organizations gain full transparency into everything happening across the network at machine speed – to defeat every attack at every stage of the threat lifecycle.

We are a values-driven team where names are known, results are rewarded, and friendships are formed. Trust, accountability, relentlessness, ingenuity, and define the pillars of our collaborative and unified global culture. We're looking for people that will drive team success and collaboration across a team. If you’re enthusiastic about innovative approaches to problem-solving, we would love to speak with you about joining our team!

About the team & role:

Our team is responsible for the backend part for the main product line - securing tens of millions of devices across the globe of all kinds of OS (Windows, Linux, macOS), and processing billions of security events every day.

• We are building services (e.g. gateways, caching, threat data ingestion etc) that process traffic & serve for two-way interaction between client's Agents on the protected devices and our cloud-based Management console (a large-scale distributed system, with a client facing, data-heavy & complex web application)
• We also enable features in this console that allow tens of thousands of users on IT security teams of our clients to manage our security SW deployed on endpoints in client's environments (e.g. investigating threats & notifications from protected devices; creating blocklists, exclusions, policies etc.).

You'll be joining a team with a significant impact on how our customers' environments (incl. 4 or Fortune10 companies, hundreds of Global2000 or governments) are protected, how they interact with agents, gain visibility into their security posture, and understand the risks and act upon them. As a core team, we're heavily involved in every end-to-end effort, features development and are key contributors to the design and build of the right architecture of client's cybersecurity solution to match the scale & hyper-growth of our business.

What will you do?

• Design, develop and support backend system serving for endpoint security
• Help us with initiatives around moving our services to a new deployment model.
• Tuning and adjusting our services to work with new CPU architectures.
• Improving the observability for our services.

Responsibilities: 

• Cross-Team Collaboration: Work closely with product, validation, and front-end engineering teams to deliver and maintain high-quality features.
• Code Quality and Maintenance: Write clean, maintainable code. Stay up-to-date with the latest advancements in backend technologies and security best practices.
• Innovation and Creativity: Bring creativity to the table. Explore new solutions and technologies to improve our product continuously.

Requirements: 

• 7+ years of extensive software engineering experience, including proven expertise in developing large-scale distributed systems and microservices architecture, with a focus on performance, scalability and reliability
• Proficiency in Java and Python 
• Experience with Golang is a plus
• Experience with cloud platforms (AWS and/or GCP) and Kubernetes (must)
• Experience with Kafka or similar solutions is a plus
• Excellent problem-solving skills
• Strong communication skills and ability to articulate technical concepts and influence engineering direction across teams, departments and stakeholders

We offer*:

• Flexible working format - remote, office-based or flexible
• A competitive salary and good compensation package
• Personalized career growth
• Professional development tools (mentorship program, tech talks and trainings, centers of excellence, and more)
• Active tech communities with regular knowledge sharing
• Education reimbursement
• Memorable anniversary presents
• Corporate events and team buildings
• Other location-specific benefits

*not applicable for freelancers

Role

We are a Belgian company building a modular robotic pick-and-place platform for the food industry (cheese, meat, etc.).

We are hiring a medior all-round developer (4+ years) to work full-time (remote) on a robotics system combining vision, planning, and robot control.

What you’ll do

• Develop modular robotics software (ROS2-based architecture)
• Implement robot control and motion planning (e.g. MoveIt2)
• Build simple, robust vision pipelines such as:
  • Object detection using point clouds (3D)
  • Frame differencing and motion detection
  • Basic filtering (no heavy AI required)
• Contribute to real-time planning and task assignment
• Work across multiple projects (not robotics only)
• Implement small, lightweight front-end interface to support: 
  • Camera and robot calibration
  • Basic system monitoring (status, logs, previews)
  • Simple operator controls
• Integrate the UI with the robotics backend
• 4+ years software development experience
• Strong C++
• Understanding of:
  • Real-time systems
  • Modularity
  • Clean architecture
• Basic computer vision (OpenCV or similar)
• Some exposure to AI or ML (not core)

• Basic front-end experience using JavaScript/TypeScript and a modern framework (React or similar)

   

Requirements

• 4+ years software development experience
• Strong C++
• Understanding of:
  • Real-time systems
  • Modularity
  • Clean architecture
• Basic computer vision (OpenCV or similar)
• Some exposure to AI or ML (not core)

• Basic front-end experience using JavaScript/TypeScript and a modern framework (React or similar)

   

Nice to have

• Experience with ROS2
• 3D vision or point cloud processing
• Robotics experience (MoveIt2, kinematics)
• Python

Offer

• Full-time (40h/week)
• Fully Remote
• Long-term collaboration

We are an established iGaming company with 4+ years of experience and a team of 1600+ specialists, managing 10+ large-scale projects across Tier 1–3 markets.

As part of our strategic growth, we are partnering with a professional SEO company operating in highly competitive iGaming and casino niches. Their team builds and scales SEO strategies where results and a systematic approach truly matter.

We are supporting them in the search for a strong Team Lead of SEO who will scale the direction, build high-performing teams, and drive sustainable project growth.

Key Responsibilities

• Develop and implement SEO strategies for project portfolios and international brands
• Build and manage teams of SEO specialists and experts of various profiles
• Optimize processes to enable scaling of the SEO direction and increase overall efficiency
• Work with highly competitive geographies, continuously improving approaches and adapting to search engine algorithm changes
• Collaborate with all key departments of the company to ensure effective traffic monetization
   

Required Skills

• Hands-on SEO experience — from deep understanding of algorithms to technical aspects (redirects, canonicals, server responses, indexing)
• Experience in team or department management — ability to scale processes and effectively lead people
• Experience working with large website portfolios and multi-brand structures — ability to manage multiple projects and a complex SEO ecosystem
• Background in competitive niches, especially iGaming / casino / affiliate, where performance and results are critical
• Strong analytical and strategic mindset combined with a realistic assessment of team resources and capabilities
   

What We Offer

• A key role in developing the SEO direction of an international holding
• Autonomy in strategic decision-making and the opportunity to implement your own ideas
• Long-term cooperation with a stable company
• Support from owners and a senior team with deep SEO expertise
• Flexible cooperation format (in-house / contract), modern tools, and resources to execute ambitious plans
  
  📩 Ready to build a high-impact affiliate program from the ground up? Send us your CV — let’s talk!

We are looking for an experienced Solution Architect with strong expertise in IoT. You will actively participate in presale activities, discovery phases and design and guide the implementation of end-to-end solutions that combine IoT data and cloud services. You will work closely with engineering teams, product managers, and business stakeholders to build architectures that are scalable, secure, and aligned with business goals.

Requirements:

• 7+ years in software engineering, including 3+ proven experience as a Solution Architect or senior technical lead in IoT-related projects
• Strong understanding of IoT ecosystems including hardware, firmware, connectivity options, and cloud platforms (AWS IoT, Azure IoT, GCP IoT alternatives)
• Hands-on experience with microservices, APIs, messaging systems, and event-driven architectures
• Familiarity with data ingestion, edge computing, and real-time analytics
• Solid understanding of security best practices for IoT (device identity, encryption, data protection)
• Proficiency in more than one programming languages (Python, .NET/C#, C/C++, Node.js)
• Experience with containerization and orchestration (Docker, Kubernetes) is a plus

Nice-to-Have Skills:

• Energy domain knowledge and experience
• Experience with digital twins, device management platforms, or industrial IoT systems
• Experience in monitoring or responsible AI practices
• Knowledge of embedded systems or hardware design
• Certifications (AWS/Azure/GCP Architect) are an advantage

Job responsibilities:

• Actively participate in the presale and discovery activities
• Collaborate with cross-functional teams to translate business needs into architectural requirements, constraints, and quality attributes
• Design and document distributed IoT solution architectures including devices, connectivity, cloud components, APIs, data pipelines, and integrations
• Lead technical decision-making and ensure architectural coherence across IoT initiatives
• Evaluate IoT technologies, frameworks, and standards (e.g., MQTT, DNP3, OPC, Azure/AWS IoT, vector databases, agentic frameworks)
• Define NFRs, ensure high standards of security, reliability, performance, and data governance across workloads
• Guide development teams through implementation and provide architectural oversight throughout the project lifecycle
• Produce architecture diagrams, documentation, and technical guidelines

We're a US-based entertainment tech company in hyper-growth mode. Our mobile product has found strong product–market fit in North America, and now we're scaling aggressively.

We're looking for a world-class User Acquisition leader to help us grow from $500K to $10M+ in monthly ad spend — profitably.

We are looking for a hands-on Senior User Acquisition Manager to lead and scale paid acquisition across Meta, Snapchat, and TikTok. This role combines strategic ownership with operational execution: you will be responsible for building a scalable acquisition system, driving traffic and profitable growth, and shaping the creative and data-driven strategy for US and Canadian markets.
 

This is not just a managerial role — hands-on execution and the ability to optimize campaigns, budgets, and creative testing frameworks are key.
 

Responsibilities

• Own and scale acquisition campaigns on Meta Ads, Snapchat, and TikTok across the US & Canada.
• Build a systematic and repeatable acquisition engine, including funnels, audiences, and creative testing frameworks.
• Collaborate closely with the Creative Lead and design team.
• Analyze key metrics (LTV, CAC, ROAS, ROMI, ROI) and optimize campaigns for maximum profitability.
• Research competitors and implement best practices for campaign growth.
• Experiment with new channels, technologies, and hypotheses.
• Manage budgets efficiently and structure campaigns for scalable growth.
• Contribute to strategic improvements and growth initiatives within the UA department.
   

Requirements

Must-have

• 2+ years of experience in User Acquisition
• Proven experience running Meta Ads and other paid channels (Snapchat, TikTok).
• Strong track record working with US and Canadian markets.
• Demonstrated ability to scale campaigns profitably.
• Deep understanding of creative testing frameworks and performance optimization mechanics.
• Strong hands-on execution skills and data-driven decision-making.
• Intermediate English.
   

Nice-to-have

• Experience building or restructuring acquisition teams.
• Experience working in high-volume creative environments.
• Familiarity with sweepstakes or subscription-based products.
• Performance-driven mindset with strong accountability for results.
   

Why Join Us?

💰 Big budgets — $500K+/month with a clear path to scale to $10M+ monthly ad spend

📊 Strong analytics infrastructure — dashboards, attribution, and everything you need to make data-driven decisions

🎨 Established creative pipeline — dedicated Creative Lead and design team, no creative bottlenecks

🚀 High autonomy — own your results with direct access to founders and fast decision-making

📈 Real impact — your work directly drives company growth and market expansion

Our Customer is one of the biggest companies on the market of home entertainment consumer electronics devices that strives to provide their clients with high-quality products and services.

Project goals include automation of tests and processes for new firmware releases; creating tools and reports to help other teams perform better and get data and summaries more easily. 

Location: Lviv (hybrid)

Requirements:

• Python knowledge 
• Experience in the usage of automated testing frameworks
• Experience in BDD AUtomation
• Software Testing skills (good knowledge of test design and testing techniques; excellent reporting and documentation skills)
• At least intermediate English level
• Self-motivated person who is able to work independently and in the team
• Good communication skills
• Ability to learn new technologies quickly

Job responsibilities:

• Working with automated test framework
• Creating automated scripts, tools and reports
• Debugging issues and creating bug reports
• Developing test plans for new features and ensure good level of test coverage
• Contributing to team processes
• Communication with clients and team members

Hi there! AgileEngine is an Inc. 5000 company that creates award-winning software for Fortune 500 brands and trailblazing startups across 17+ industries. We rank among the leaders in areas like application development and AI/ML, and our people-first culture has earned us multiple Best Place to Work awards.

Why join us
If you’re looking for a place to grow, make an impact, and work with people who care, we’d love to meet you! :)

About the role
We are looking for a Senior .NET Engineer to design and implement integrations, customizations, and automation within a modern product information ecosystem. In this role, you’ll build and enhance extensions using C# and .NET technologies while supporting system workflows and scalable data models. You’ll collaborate with cross-functional teams to deliver reliable integration solutions, troubleshoot complex issues, and improve platform capabilities in a dynamic environment.

What you will do
● Create integrations, customization, and automation;
● Design technical specifications;
● Develop and enhance custom extensions to support integrations and system workflow requirements;
● Diagnose, debug, and fix technical issues reported from the existing implementation;
● Understand, document, and elaborate on technical and non-technical requirements for system integrations and customization;
● Recommend incremental updates to the data model, accommodating additional data attributes and entities;
● Work with the technical team in implementing changes to the data model, integration, and customization.

Must haves
● Bachelor’s degree in Computer Science, Engineering, or related field;
● 5+ years of experience in software development using C#.NET;
● Strong knowledge of .NET C# MVC and .NET Core;
● 2–3 years of experience with system integrations (upstream and downstream);
● Experience building integrations using JSON and REST APIs;
● Experience with InRiver Product Information Management (PIM);
● Experience working with .NET remoting;
● Exposure to APIs and data exchange formats;
● Upper-intermediate English level.

Nice to haves
● InRiver PIM developer certification;
● Working knowledge of Visual Studio .NET and Azure DevOps or GitHub;
● Knowledge of remoting in .NET Core;
● Strong understanding of object-oriented programming concepts;
● Experience working with relational data models and data structures;
● Experience working with 3rd party APIs and SDKs;
● Experience writing and interacting with SOAP and REST web services;
● Experience using Git.

Perks and benefits
● Professional growth: Accelerate your professional journey with mentorship, TechTalks, and personalized growth roadmaps
● Competitive compensation: We match your ever-growing skills, talent, and contributions with competitive USD-based compensation and budgets for education, fitness, and team activities
● A selection of exciting projects: Join projects with modern solutions development and top-tier clients that include Fortune 500 enterprises and leading product brands
● Flextime: Tailor your schedule for an optimal work-life balance, by having the options of working from home and going to the office — whatever makes you the happiest and most productive.

Meet Our Recruitment Process
Asynchronous stage — An automated, self-paced track that helps us move faster and give you quicker feedback:
● Short online form to confirm basic requirements
● 30–60 minute skills assessment
● 5-minute introduction video

Synchronous stage — Live interviews
● Technical interview with our engineering team (scheduled at your convenience)
● Final interview with your future teammates

If it’s a match—you’ll get an offer!

Playtech‘s POP team is looking for a diligent and meticulous QA Engineer (Intern) with willing to work in an international environment. Please note that the internship program is scheduled for a duration of six months
 

Job Description

Your influential mission. You will...

• Learn the design and functionality of a world-class software platform
• Analyze requirements, design tests, and carry out testing for new features
• Perform manual testing at different levels
• Find, localize, and report software defects, and monitor their progress
• Communicate daily with analysts, developers, architects, and many more interesting people
   

Qualifications

Components for success. You...

• Hold a formal degree in software engineering, information technology, or an equivalent field
• Speak and write good English
• Have good knowledge of Software Testing Theory and the Software Development Life Cycle
• Demonstrate good communication skills
• Possess strong analytical and problem-solving skills
• Pay attention to the smallest details
• Excel in both critical and creative thinking
• Are motivated and can stand your ground
• Enjoy learning new things
• Are not afraid to ask questions
   

You’ll get extra points for...

• Education in the field of Quality Assurance
• Understanding REST & API practices and experience with Postman tool
• Understanding of microservices architecture
   

Thrive in a culture that values...

• Possibility to cooperate with a product company
• Educational possibilities
• Competitive compensation
• Fully-equipped perfect office space located in the city center (“Palats Sportu” metro station)
• Warm and friendly attitude to every specialist
• Professional growth
   

Additional Information

HOW TO APPLY? 

In addition to your CV, please add a brief motivation letter covering your goals, your current experience, or related fields and/or working in a project team. You can write it in the comment section at the end of the application page (under “your message to the hiring manager”). 
 

Playtech Open Platform (POP) Unit

Playtech Open Platform (POP) is a large‑scale content aggregation and distribution system that provides online casino operators with a single point of access to thousands of games from Playtech and a wide network of third‑party studios. It streamlines integrations, expands content availability, and equips operators with tools that improve how games are managed across markets. POP functions as a unified hub where RGS providers integrate once, enabling operators to instantly activate a broad catalogue of casino content without additional development work. This eliminates the need for multiple supplier integrations and accelerates time‑to‑market for new releases. The platform also embeds regulated‑market support, helping operators maintain compliance across jurisdictions.
 

Playtech is an equal opportunities employer. Our mission is to welcome everyone and create inclusive teams. We celebrate differences and encourage everyone to join us and be themselves at work.

Welcome to ApexTech 🙌

We’re looking for a Salesforce Administrator/Developer who takes ownership of architecture and enjoys building scalable, high-quality user interfaces. You’ll play a key role in shaping frontend decisions and delivering a polished product experience.

Requirements
• 4+ years of experience as a Salesforce Administrator in complex Salesforce environments
• Strong understanding of Salesforce environments (sandboxes, production) and release management processes
• Experience working with Git branches and CI/CD pipelines (SFDX-based deployments preferred)
• Solid knowledge of metadata deployment and change management best practices
• Hands-on experience with custom fields, validation rules, and impact analysis
• Ability to assess dependencies and risks before implementing changes on heavily used objects
• Strong understanding of Salesforce automation tools (Flow, Process Builder) and when to escalate to Apex/Triggers
• Good knowledge of Salesforce security model: profiles, permission sets, field-level security, sharing rules
• Experience working with custom settings and custom metadata for configuration management
• Strong analytical skills and structured troubleshooting approach
• Good communication skills and ability to work with product owners and developers

Responsibilities:
• Safely manage and deploy changes from development environments to production using sandbox strategy, Git branching, and CI/CD pipelines
• Perform impact analysis before implementing changes to core objects and ensure minimal disruption to business processes
• Configure and maintain custom fields, validation rules, and automation according to business requirements
• Evaluate and choose appropriate automation tools (Flow vs existing automation vs Apex) in collaboration with developers
• Ensure proper testing, documentation, and rollback strategies for all changes
• Troubleshoot access and feature visibility issues by analyzing profiles, permission sets, and configuration settings
• Maintain system stability, data integrity, and security standards
• Collaborate with product owners and technical teams to continuously improve Salesforce processes and governance

Interview process:
1. Intro-call with the Recruiter.
2. Technical Interview.
3. Client Interview

What do we offer?
💻 Full remote work and meetings for brainstorming.
💡Freedom and flexibility.
🚀A team of top experts and synergy of the entire organization.
💸Competitive salary.
🌿 Vacation and sick leaves.
🙏Therapy sessions with our psychologist.
📚Budget for professional development.
💃Corporate events and team building.

About Us
Yespo is an omnichannel Customer Data Platform for mid-size and enterprise businesses in retail, e-commerce, and SaaS. We help companies communicate with their customers across all channels — increasing sales and building long-term loyalty. We’re actively growing in European and US markets and looking for ambitious, proactive specialists to grow with us.

Role Focus
This is not a classic account management role. You’ll be responsible for the critical first phase of a client’s journey — from signed contract to successful, fully operational integration. Your goal is to make onboarding fast, smooth, and immediately impactful for the client’s business metrics.

Key Responsibilities:

• Own the full onboarding process: from kickoff call to live integration.
• Conduct discovery sessions to understand each client’s business goals and map them to Yespo capabilities.
• Create and maintain detailed integration roadmaps; coordinate timelines with clients and internal integration teams.
• Proactively identify blockers and resolve them before they slow the client down.
• Conduct product demos and training sessions tailored to the client’s use case.
• Monitor client performance metrics throughout the integration phase; identify risks early and take action to eliminate them and ensure a stable, smooth launch.
• Serve as the bridge between the client, the integration team, and other internal departments.
• Collect and structure client feedback; pass actionable insights to Product and Tech.

Skills & Experience:

• 2+ years in customer success, project management, or marketing — ideally in a B2B SaaS or product company.
• Strong communication skills, both written and verbal — you can explain complex things simply.
• Analytical mindset: able to decompose problems, find root causes, and build a plan.
• Comfortable owning a process end-to-end with minimal oversight.
• English — Upper-Intermediate or higher: you’ll be working with international clients and English-language projects on a regular basis.
• Hands-on experience with e-commerce, CRM, or marketing automation concepts.

Would Be a Plus:

• Familiarity with e-commerce platforms and their integrations: WooCommerce, Shopify, OpenCart, Horoshop, etc.
• Understanding of omnichannel marketing: email, SMS, push, in-app.
• Experience working with Notion, Elastic, or Looker Studio.

We Offer:

• Flexible 8-hour work schedule, Mon-Fri.
• Remote-first position with an option to work from our office in the center of Dnipro (with guaranteed electricity and uninterrupted internet).
• 18 working days of vacation and official holidays off.
• Partial compensation for English language courses and other educational programs.

• An awesome team of professional and fun individuals.

   

If you’re looking for a dynamic and ambitious product company driven by constant innovation and exciting projects (eSputnik, Reteno, Yespo) — join our team!

We are seeking a highly qualified Head of Support to join our fast‑growing iGaming startup. Our team combines deep industry expertise, many years of hands‑on experience, and a strong professional network - making us ambitious, highly capable, and ready to scale. 
 
🌐 Key Responsibilities:

Recruiting, onboarding, mentoring, and developing the support team.
Developing and implementing processes, procedures, and quality standards.
Monitoring team performance and ensuring adherence to key metrics (CSAT, response time, etc.).
Managing support tools, including HelpDesk, Live Chat, and other platforms.
Ensuring high customer service standards in a 24/7 dynamic environment.
Collaborating with other departments (Antifraud, Product, Design) to enhance the customer
experience
Improving communication processes with clients Increased response speed and quality
Implementation and maintenance of key SLA/NPS indicators
Training of department employees (enhancing product knowledge)
Implementation of a service desk and control of task processing
Creation of reports and analytics for the department
 
📊 Requirements:

Proven experience in a similar role within the iGaming industry.
Strong understanding of Tier‑1 market specifics.
Excellent leadership skills and experience managing teams.
Outstanding communication and organizational abilities.
Ability to analyze data and deliver detailed reports.
English proficiency at B2+ level (mandatory).
 
💱 We offer:
• Work in an international Tier‑1 iGaming environment.
• Remote format with flexible schedule.
• Competitive compensation and performance bonuses.
• Opportunity to shape global marketing strategy and scale a Tier‑1 product.
• Collaborative, multicultural team atmosphere.

We are seeking a high-impact Head of Retention to build our Retention department from the ground up at a fast-growing, ambitious iGaming startup. If you have deep Tier-1 market expertise, a passion for data-driven growth, and the drive to scale a proprietary CRM system, we want you on our team.
 

🌐 Key Responsibilities:

• Build from Scratch: Architect and launch the Retention department on our powerful, proprietary CRM platform.
• Strategy & Reactivation: Develop and execute end-to-end strategies to maximize user retention and reactivation across multiple GEOs.
• Omnichannel Mastery: Lead communication across Email, SMS, In-App, Web-Push, WhatsApp, and Telegram.
• Data-Driven Growth: Segment audiences to deliver personalized journeys, run rigorous A/B tests, and turn insights into revenue.
• Performance Analysis: Plan, execute, and analyze promotional campaigns and automated lifecycles to consistently optimize retention metrics.
• Innovation: Proactively identify growth levers and new player retention methodologies.
 

📊 Required Experience:

• Hands-on experience with Tier-1 markets is a must.
• 2+ years in the iGaming industry, with at least 1 year in a Head of Retention or lead role.
• Proven ability to build business reports (funnels, segments, communication chains) and make data-backed decisions.
• Experience in team building, hiring, and implementing effective performance-based motivation systems.
• A multitasking powerhouse who thrives on managing complex data in a fast-paced environment.
 

💱 Why Join:

• Work in an international Tier‑1 iGaming environment.
• Remote format with flexible schedule.
• Competitive compensation and performance bonuses.
• Opportunity to shape global marketing strategy and scale a Tier‑1 product.
• Collaborative, multicultural team atmosphere.