Jobs at Djinni

We are looking for a highly analytical and detail-oriented Finance Manager / Financial Controller to join our growing DTC brand.

This is a hands-on role for someone who can take ownership of the company's financial operations - from collecting and reconciling financial data to building financial models, monitoring cash flow, analyzing profitability, and helping management make data-driven decisions.

Responsibilities

Financial Operations & Reconciliation

• Collect and consolidate financial data from different sources, platforms, departments, and payment providers
• Reconcile internal financial data with actual transactions across company bank accounts
• Match payments, invoices, expenses, refunds, fees, and other transactions
• Identify and investigate discrepancies between reported and actual financial data
• Maintain accurate and up-to-date financial records
• Monitor company expenses and identify unusual or unnecessary costs

Financial Reporting & Management

• Build and maintain financial dashboards and reporting tables from scratch
• Prepare weekly and monthly financial reports
• Track revenue, expenses, gross profit, net profit, margins, and other key financial metrics
• Monitor and analyze cash flow across the business
• Prepare cash flow forecasts and identify potential cash shortages or excess liquidity
• Track accounts payable and upcoming financial obligations
• Provide management with clear financial insights and recommendations

Business & Project Analysis

• Calculate profitability and ROI of individual projects, products, channels, and initiatives
• Analyze project payback periods and unit economics
• Calculate and monitor contribution margins and operating margins
• Analyze the financial performance of different business activities and identify areas for improvement
• Build financial models to evaluate new projects and business opportunities
• Support management in making investment and resource allocation decisions

Process & Financial System Development

• Establish structured financial reporting and reconciliation processes
• Create and maintain financial models and forecasting tools
• Improve the company's financial data structure and reporting methodology
• Develop processes to ensure that all financial transactions are properly tracked and accounted for
• Automate financial reporting where possible

Requirements

• 3+ years of experience in finance, financial controlling, FP&A, accounting, or a similar analytical role
• Strong understanding of financial statements, cash flow, profitability, margins, and ROI
• Strong Excel / Google Sheets skills and ability to build financial models from scratch
• Experience with bank reconciliation and transaction-level financial analysis
• Strong analytical and problem-solving skills
• Excellent attention to detail
• Ability to work independently and take full ownership of financial processes
• Ability to work with large datasets and multiple financial sources
• Good English — B2+ level
• Experience working in an international company or e-commerce/DTC environment

Would be a strong plus

• Experience with DTC / e-commerce businesses
• Experience with Shopify or similar e-commerce platforms
• Experience with multiple payment processors, PSPs, and bank accounts
• Experience with international transactions and multiple currencies
• Experience with QuickBooks, Xero, NetSuite, or similar accounting/ERP systems
• Experience with financial planning and analysis (FP&A)
• Understanding of payment processing fees, refunds, chargebacks, and payment provider settlements
• Experience building management dashboards and financial reporting systems

What We Offer

• Remote position
• Flexible working hours
• Competitive salary based on experience
• Opportunity to join a growing international DTC business
• High level of ownership and autonomy
• Direct impact on business financial decisions
• Long-term cooperation and career growth opportunities

Affiliate Manager (Crypto Casino)

We are looking for an experienced Affiliate Manager to join our growing iGaming team and help scale our affiliate program for a new Crypto Casino project.

Responsibilities

• Search for and onboard new SEO affiliate partners.
• Build and maintain long-term relationships with SEO webmasters and affiliate teams.
• Negotiate and manage RevShare (RS) partnership agreements.
• Monitor traffic quality, player value, and long-term partner performance.
• Analyze FTDs, NGR, LTV, retention, and overall affiliate profitability.
• Scale existing SEO partnerships and identify new growth opportunities.
• Work closely with CRM, Product, and BI teams to maximize affiliate performance.

• Monitor the competitive landscape and identify high-potential SEO partners.

   

Requirements

• Experience as an Affiliate Manager in Crypto Casino.
• Mandatory experience working specifically with SEO traffic.
• Strong understanding of RevShare (RS) business model.
• Existing network of SEO affiliates and webmasters.
• Experience negotiating and managing long-term RS partnerships.
• Understanding of SEO affiliate economics, player quality, and lifetime value.
• Strong analytical and communication skills.

• English — Upper-Intermediate or higher.

   

We Offer

• Fully remote work.
• Competitive fixed salary.
• Attractive performance-based bonus system.
• Long-term cooperation.
• Opportunity to grow with a new international product.
• Fast decision-making and minimal bureaucracy.
• Supportive team and transparent processes.

If you're passionate about affiliate marketing and have experience in the iGaming industry, we'd love to hear from you.

We're looking for an experienced In-App Media Buyer who's ready to scale campaigns, take ownership, and grow into a Team Lead role in the near future.

This is more than just another buying position. We're looking for someone who wants to build a team around themselves, influence strategy, and grow together with the company.

What you'll do

• Launch, optimize, and scale In-App campaigns in the Gambling vertical.
• Work primarily with Slots offers.
• Test new apps, funnels, creatives, and traffic sources.
• Scale campaigns aggressively while maintaining performance.
• Analyze campaign performance and continuously improve results.

• Contribute to the development of buying processes and future team growth.

   

We're looking for someone who has

• 2+ years of experience with In-App traffic in Gambling.
• Recent experience working with CPA offers.
• Strong understanding of Slots traffic.
• Experience managing large daily spends.
• Ability to scale campaigns aggressively.
• Strong analytical skills and data-driven decision making.
• Ability to adapt quickly to market changes.

• Ambition to grow into a Team Lead role.

   

GEO

Main focus:

• Turkey 🇹🇷

• CIS

   

What we offer

• Competitive fixed salary + one of the strongest bonus systems on the market.
• Fully remote work.
• Large budgets and all the resources needed to scale.
• Freedom in decision-making with no micromanagement.
• Fast implementation of new ideas.
• Opportunity to build your own team and grow into a Team Lead.

• A fast-moving team focused on performance and long-term growth.

   

About us

• In-house iGaming team (NDA).
• We work exclusively with Gambling.
• Fast decision-making and minimal bureaucracy.
• Large budgets and a strong focus on scaling.

• Long-term approach to traffic buying and team development.

   

If you're looking for a place where you can manage significant budgets, scale campaigns aggressively, and have a real impact on the team's growth, we'd love to hear from you.

We are looking for a highly experienced Operations Lead to oversee and scale operations across two fast-growing fintech startups.

This role requires a strategic operator with deep expertise in payments, high-risk merchant processing, and international banking workflows, capable of building structure in complex environments and ensuring operational excellence across multiple business lines.

You will be responsible for managing mission-critical processes — from payment operations and merchant onboarding to compliance coordination and cross-functional execution.

Precision, ownership, and the ability to operate in high-stakes environments are essential.

What You’ll Do

• Lead and scale operations across two fintech products/startups
• Oversee end-to-end payment flows and monitor performance
• Coordinate cross-functional teams (finance, support, engineering, compliance)
• Manage operational escalations and resolve critical incidents
• Own and improve internal processes, SOPs, and documentation
• Ensure smooth day-to-day execution across the payment stack
• Work closely with external partners — banks, processors, and service providers
• Support high-risk merchant onboarding and MID-related processes
• Maintain operational discipline across multi-jurisdiction setups

We’re Looking For Someone Who

• Has strong experience in fintech / payments operations
• Understands payment flows, routing, and approval mechanics
• Has worked with high-risk environments or complex payment setups
• Can manage multiple priorities across different products/teams
• Is highly organized, detail-oriented, and execution-driven
• Has strong communication and coordination skills
• Is comfortable operating in fast-moving, ambiguous environments
• Thinks in terms of systems, efficiency, and scalability

Strong Plus

• Experience with high-risk processors (Rocketgate, Sticky.io, Konnektive, NMI, Authorize.net, etc.)
• Understanding of gateway routing, fraud controls, and risk scoring
• Experience working with international banking partners
• Exposure to multi-entity or multi-jurisdiction business structures
• Startup mindset — ability to bring order into evolving processes
• Experience working close to the Dubai time zone

What You’ll Have With Us

• Fully remote, flexible schedule
• High level of ownership and decision-making
• Opportunity to shape operations across multiple products

• Direct impact on business performance and scalability

   

💻 We’re hiring: Senior PHP Developer (Payments)

We’re building next-gen payment infrastructure for high-volume, high-risk merchants.

Looking for a Senior PHP Developer to build and scale core payment systems — integrations, APIs, and backend architecture.

⚙️ Must have

• 5+ years of hands-on production experience in fiat/card payments ⚙️
• Deep understanding of card payment infrastructure and full payment lifecycle
• Strong experience integrating acquirers, PSPs, and payment processors
• Solid knowledge of card network rules and technical specifications
• Hands-on expertise with 3-D Secure (3DS2), Merchant-Initiated Transactions (MIT), and card-on-file / recurring payments
• Strong understanding of payment authentication data (CAVV, trace IDs, transaction indicators, etc.)
• Proven ability to debug and audit payment flows at request/response level
• Experience implementing integrations strictly according to processor/acquirer/network specs

🧠 Engineering & Architecture

• Strong full-stack / backend engineering background
• Experience designing APIs and complex billing/payment systems
• Familiarity with MoR / PayFac architecture (strong plus)
• Ability to independently architect and build a V1 payment platform from 0→1
• Comfortable being the first/solo engineer in a high-ownership environment
• Strong debugging skills and experience handling production incidents

🤖 AI-native workflow

• Actively uses AI tools (Claude, Copilot, Cursor, or similar) 🤖
• Uses AI for coding, debugging, code review, and validating implementations against specs
• Treats AI as a core productivity multiplier, not just an assistant

⭐ Nice to have

• Experience with Merchant of Record (MoR) or PayFac models
• Building payment infrastructure (not just integrating PSPs)
• Experience with multiple acquirers/processors
• Exposure to complex international payment flows
• Crypto + fiat integrations (crypto as an addition, not a replacement for fiat expertise)
• Early-stage startup experience

 💎 What we offer

• Opportunity to build a core payment platform from scratch
• Full ownership of architecture, infrastructure, and product decisions
• Fast-paced, low-bureaucracy environment with real impact
• Highly technical, challenging engineering problems
• Freedom to apply an AI-first engineering workflow

Ось професійний англомовний переклад вакансії:

About Us

Altum is a Ukrainian IT software development house providing technical expertise to digital agencies and startups across the US and Western Europe. We focus on innovation, scalability, and quality to help businesses grow.

DevOut Labs, part of Altum, is a white-label WordPress development team building high-quality websites for US marketing agencies. Although the hiring process is managed by Altum, this position is open specifically within the DevOut Labs team.

Learn more about us: devoutlabs.com

Job Overview

As a WordPress Developer, you will be responsible for developing, customizing, and maintaining WordPress websites for our clients. You will work closely with design and development teams to create functional, visually appealing web resources that align with client goals. This remote position offers the opportunity to work on engaging projects for a diverse range of clients.

Responsibilities:

• Develop custom WordPress themes and plugins based on client requirements and design specifications.
• Customize existing WordPress themes and plugins to enhance site functionality and user experience (UX).
• Optimize websites for speed, performance, and responsiveness across all devices.
• Collaborate closely with designers and fellow developers to implement designs and website functionality.
• Communicate effectively with project managers and clients to provide status updates and gather feedback.

Requirements:

• Proven experience as a WordPress Developer, backed by a strong portfolio of past projects.
• Proficiency in HTML, CSS, JavaScript, PHP, and MySQL.
• Deep understanding of WordPress architecture, theme creation (theming), and plugin development.
• Experience working with popular WordPress plugins and frameworks.
• Ability to work independently and efficiently in a remote work environment.

Nice to Have:

• Experience with ACF Pro.
• Hands-on experience with Webflow or Shopify.
• Experience with front-end frameworks (e.g., Bootstrap or Foundation).
• Knowledge of basic SEO principles and accessibility standards.
• Experience with other CMS platforms (e.g., Drupal, Joomla) is a plus.

Ось професійний англомовний переклад вакансії:

About Us

Altum is a Ukrainian IT software development house providing technical expertise to digital agencies and startups across the US and Western Europe. We focus on innovation, scalability, and quality to help businesses grow.

DevOut Labs, part of Altum, is a white-label WordPress development team building high-quality websites for US marketing agencies. Although the hiring process is managed by Altum, this position is open specifically within the DevOut Labs team.

Learn more about us: devoutlabs.com

Job Overview

As a WordPress Developer, you will be responsible for developing, customizing, and maintaining WordPress websites for our clients. You will work closely with design and development teams to create functional, visually appealing web resources that align with client goals. This remote position offers the opportunity to work on engaging projects for a diverse range of clients.

Responsibilities:

• Develop custom WordPress themes and plugins based on client requirements and design specifications.
• Customize existing WordPress themes and plugins to enhance site functionality and user experience (UX).
• Optimize websites for speed, performance, and responsiveness across all devices.
• Collaborate closely with designers and fellow developers to implement designs and website functionality.
• Communicate effectively with project managers and clients to provide status updates and gather feedback.

Requirements:

• Proven experience as a WordPress Developer, backed by a strong portfolio of past projects.
• Proficiency in HTML, CSS, JavaScript, PHP, and MySQL.
• Deep understanding of WordPress architecture, theme creation (theming), and plugin development.
• Experience working with popular WordPress plugins and frameworks.
• Ability to work independently and efficiently in a remote work environment.

Nice to Have:

• Experience with ACF Pro.
• Hands-on experience with Webflow or Shopify.
• Experience with front-end frameworks (e.g., Bootstrap or Foundation).
• Knowledge of basic SEO principles and accessibility standards.
• Experience with other CMS platforms (e.g., Drupal, Joomla) is a plus.

This position is open only to candidates currently based in Canada, who have valid authorization to work in Canada. Candidates based in Toronto are highly preferred.

About the Role

We are hiring a Senior Product Manager to own the front half of the delivery process: to make sure work starts with a business goal and a validated problem, not with a design, and that by the time something reaches engineering it is shaped, sequenced, and feasible.

Project

FinTech product built for the restaurant and hospitality space. We integrate with POS and scheduling systems and sit on top of the money flows those systems generate.

We grew fast in startup mode, and it worked as we have a live product, real customers, and real revenue. What we don't yet have is a delivery process that matches the size of what we're building. 

Required Hard Skills

• 5+ years in product management, including at least one product with real technical complexity behind it.
• Prior FinTech experience (payments, payouts, reconciliation, lending, banking, or embedded finance), or direct restaurant/hospitality tech experience (POS, scheduling, workforce management, delivery platforms).
• Demonstrable experience introducing or substantially reshaping a delivery process in a company that had outgrown ad-hoc ways of working. We will ask you to walk us through exactly what you changed, what resistance you hit, and what it measurably improved.
• Strong requirements practice: you can write and review PRDs, user stories, acceptance criteria, and flow documentation, and you know when to hand that off versus do it yourself.
• Experience working with third-party APIs or platform integrations, including the messy parts: partner limitations, versioning, data reconciliation, error handling, validation layer.
• Strong BA skills to act as an owner of the product requirements, including describing and maintaining the product backlog
• Strong product toolkit. We value strong processes over proficiency with any specific tool, but expect broad hands-on experience across modern product and AI tools, with the ability to select and adapt the right toolkit for the job. 

• Fluent English, written and spoken.

   

Required Soft Skills

• Comfort working alongside engineers on architecture and technical debt conversations with enough depth to understand the trade-offs, ask sharp questions, and be trusted in the room.

• Ability to hold a position with a founder-CEO. You'll be asked to change how initiatives currently start, which means disagreeing productively and often.

   

Nice to Have

• Hands-on familiarity with specific POS or scheduling platforms (Toast, Square, Lightspeed, 7shifts, Deputy, or similar).
• Experience with a product that had to earn back reliability and trust after a fast-growth phase.
• Track record building product analytics from a low baseline with instrumentation, funnels, defining the metrics that matter.
• Comfort with BPMN or similar process modeling.
• Multi-tenant SaaS or B2B2C experience.

Key Responsibilities

1. Shape the delivery process end-to-end: 

- Introduce and implement a discovery-to-delivery flow

- Establish where design, engineering, and BA input enter the process, and make technical feasibility a first-class input.

- Define the artifacts and quality bar for each stage of the delivery process.

2. Get the backlog shaped: 

- Break large ambiguous initiatives into slices that can be estimated, built, and released independently.

- Own the roadmap and its sequencing, and keep it honest about capacity and dependencies.

3. Balance new value against the debt

- Build a shared, evidence-based view of where technical debt is costing us delivery speed, reliability, or the ability to ship what's next.

4. Own the integration and domain surface

- Own the product side of our POS and scheduling integrations

- Translate FinTech constraints such as payments, reconciliation, settlement, data handling, compliance into requirements engineering can build against.

- Bring the operational reality of restaurants into product decisions: shift patterns, staff turnover, tips and payouts, peak-hour behavior, tax background, low tolerance for anything that slows down service.

Who this position is not for
This is a build-the-process role, not a run-the-process role. If you need an established framework to operate inside, this will frustrate you. If you've stabilized delivery in a company that outgrew its early habits, you'll recognize the work immediately.

Things you should know before applying:

• The process is genuinely not there yet. You are building it, largely alone, while shipping.
• There is real technical debt. Some of what you want to do will be slower than it should be, and part of your job is making that visible and getting it funded.
• Initiatives currently start closer to solution than problem, and changing that means changing habits at the top of the company. We know this and we're hiring for it - but it will take persistence.

Recruitment Process

• Introductory Call (45 min).
• HR Interview (1 hr).
• Technical Interview (1 hr).

• Founder/Client meeting.

   

We are looking for people who are motivated to learn, take ownership, and grow together with us.

Sound like the right fit? Apply now - let's talk!

EJAW is a software development and art creation agency that delivers services to game developers, media companies and other organizations alike around the world since 2010.

We are currently looking for a QA Engineer for our iGaming division.

Responsibilities:

• Product Testing
• Writing test cases
• Detection, analysis and description of errors
• Creation and updating test documentation
• Working with logs
• API testing
• Reporting on the work done.

What kind of professional are we looking for:

• Experience QA Engineer 1+ yers 
• Good understanding of SDLC and STLC, error life cycle
• Knowledge of the main mobile platforms (iOS, Android)
• Knowledge of Jira, Confluence, BrowserStack
• Result-oriented and attention to detail
• Ability to set goals and effectively organize your work
• Experience in client-server interaction.

Why do we enjoy working here:

• Remote work with a flexible schedule
• Competitive salary in US dollars
• Paid vacation and sick leave
• Friendly team of professionals
• Interesting innovative projects.

About Our Client

Our client is a leading enterprise data platform company building an open, high-performance data lakehouse for AI and analytical workloads. The platform combines an intelligent SQL query engine, an AI-ready semantic layer, and an open catalog built on Apache Iceberg — enabling Fortune 500 companies across finance, energy, manufacturing, and logistics to unify, query, and govern data at massive scale across cloud and on-premise sources.

About the Role

We are looking for a Senior Software Engineer to build and operate production AI agent and search services on top of a large-scale data platform. This is hands-on work at the intersection of distributed backend engineering and applied AI: multi-agent workflows, tool-execution infrastructure, retrieval and relevance, and integrations with multiple LLM providers — all running as real, customer-facing production services with the reliability expectations that implies.

Responsibilities

• Design and implement scalable multi-agent workflows (including conversation state), tool-execution infrastructure, and data-aware tools working with catalogs, schemas, lineage, SQL, jobs, semantic metadata, data preparation, and visualizations
• Build search and retrieval capabilities with OpenSearch or equivalent — indexing, relevance tuning, hybrid keyword + vector search
• Integrate multiple LLM/model providers with secure configuration and graceful degradation
• Develop APIs and event contracts across REST, streaming/SSE, gRPC, protobuf, and SDKs, including UI integrations
• Operate, monitor, and improve production services — service health, logs, metrics, traces, search-cluster health, latency, and error rates; participate in the team's production-support model
• Investigate incidents, drive root-cause analysis, and ship durable fixes
• Design for permissions, tool approvals, multi-tenancy, and customer-data governance
• Maintain dependencies, apply security fixes, and reduce tech debt; produce designs, tests, runbooks, and documentation; lead technical discussions and review code

Required Qualifications

• B.S. or M.S. in Computer Science, Computer Engineering, or a related field — or equivalent practical experience
• 7+ years of relevant experience, or equivalent demonstrated senior-level impact
• Strong Java software engineering skills
• Strong grasp of concurrency, data structures, API design, testing, maintainability, and backward compatibility
• Solid background in distributed systems, microservices, cloud services, or data-intensive backends
• Hands-on experience with search technologies — OpenSearch, Elasticsearch, or Lucene — including vector search, embeddings, or relevance systems
• Experience building LLM applications, agent/tool workflows, RAG systems, or model-provider integrations
• Strong production instincts: diagnosing failures via logs, metrics, and traces; designing for fault tolerance, retries, cancellation, and recovery
• SQL and familiarity with data platform concepts: catalogs, metadata, schemas, governance, lineage
• Comfort leading ambiguous, cross-service work with clear stakeholder communication and strong written documentation
• Comfortable with AI-assisted development workflows — using modern AI tools productively while critically validating their output
• English Upper-Intermediate or higher (B2+) — daily written and verbal communication with a US-based engineering team
• Availability to work EU business hours shifted 2–3 hours later for daily overlap with US West Coast mornings

Desired Skills

• LangChain4j or similar agent frameworks
• Python for AI services, evaluation harnesses, or sandboxed execution
• React and TypeScript
• gRPC, protobuf, Quarkus, Kubernetes, MongoDB, KV stores, event-driven architectures
• Apache Arrow, Apache Iceberg, OpenLineage, semantic layers, or data-governance systems
• AI quality evaluation: LLM-as-judge, model benchmarking, production AI metrics
• OpenSearch operations: index lifecycle management, relevance tuning, incident response
• Open-source contributions

Details

• Engagement: Long-term contract
• Location: Europe (EU / EEA / UK), remote
• Working hours: EU business hours, shifted 2–3 hours later for daily overlap with the US West Coast team

We are looking for a strong candidate for Customer Support/Technical support role in a startup. 
Ideally, the canddiate should have an experience of both Calls and emal/chat communication with customers and some SAAS work experience.

This is an Israeli startup operating in the computer vision and logistics sectors; they are looking for a customer support specialist with a strong command of English to assist their clients.
Candidate should be comfortable working a shifted schedule—specifically from 14:00 to 23:00—to align with US business hours when needed.

Strong English skills are required, as the role involves communicating with both potential and existing clients regarding sales and support. The startup operates in the US and Israeli markets.
 

Looking forward to your applications.

We are looking for an experienced CRM Manager to build our customer communication system from the ground up for a fast-growing direct-to-consumer brand.
 

Responsibilities:

• Design and implement the company's CRM infrastructure from scratch.
• Organize and manage a customer database of approximately 10,000 contacts.
• Segment the customer database based on customer behavior and purchase history.
• Set up automated and manual email, SMS, and/or messaging campaigns.
• Develop customer communication workflows, including welcome sequences, product launches, promotional campaigns, customer retention, and re-engagement strategies.
• Integrate the CRM with the necessary tools and platforms.
• Monitor campaign performance and optimize key metrics such as open rates, click-through rates, and conversions.
   

Requirements:

• Proven experience implementing CRM systems and building customer communication processes from scratch.
• Experience with e-commerce or consumer brands is highly preferred.
• Hands-on experience with CRM platforms such as HubSpot, Klaviyo, Kommo, Bitrix24, amoCRM, or similar.
• Strong understanding of CRM marketing, customer segmentation, lifecycle marketing, and marketing automation.
• Experience setting up integrations and automated workflows.
• Analytical mindset with a focus on measurable business results.
   

Nice to Have:

• Experience working with subscription or repeat-purchase businesses.
• Experience cleaning, organizing, and migrating customer databases.
• Knowledge of email marketing platforms and messaging automation tools.
• Understanding of customer retention strategies and loyalty programs.
• Knowledge of data privacy and personal data protection best practices.
   

About the role

We’re looking for a senior payments leader to build and scale the Group’s Payments & Billing function across brands, markets and payment infrastructure.

This is a hands-on leadership role for someone who has already optimized high-volume international CNP card payments at scale and understands how payment performance translates into business results.

What you will own

• Payments & Billing strategy across the Group
• Performance across initial, returning CIT, card-on-file, recurring, MIT, recovery and retry flows
• 3DS, SCA, authentication and authorization optimization
• Routing and cascades across PSPs, acquirers and MIDs
• Selection and management of PSPs, acquirers, gateways and payment partners
• Payment experimentation and processing rules based on data and issuer behavior
• Processing costs, fraud, refunds, disputes and chargebacks
• Building and leading the Payments & Billing team

What we’re looking for

Must-have:

• 8+ years of experience in international CNP card payments
• Senior merchant-side experience in a high-volume, complex environment
• Deep understanding of issuer authorization logic, 3DS and authentication data
• Strong experience with routing, cascades and retry strategies
• Hands-on experience with multiple PSPs and acquirers
• Experience with card-on-file and returning customer-initiated transactions
• Strong analytical and experimentation mindset
• Ability to turn payment data into measurable processing improvements
• Comfortable being hands-on initially and building a team
• Fluent English

Brain

We’re looking for someone who already knows payments at scale — not someone who needs to learn the fundamentals on the job.

Experience in iGaming, dating, sweepstakes, subscription, fintech or other high-risk/high-volume verticals is a strong plus.

What success looks like

The goal is to maximize Net Lifetime Profit per card acquired while improving authorization, recovery and processing economics and maintaining diversified, stable payment rails.

Location

Remote-first, with occasional travel for acquirer meetings and team alignment.

Compensation

Competitive and aligned with the seniority and rarity of the profile. Details discussed with qualified candidates.

We are hiring a Senior Product Manager to own the Teramind Endpoint Agent end to end. 
You will be the single accountable product leader for the roadmap, priorities, and outcomes of the Agent organization - approximately half of Teramind engineering, working across operating systems, low-level platform components, and the server-side telemetry pipeline.

This is a pivotal role. The Agent is one of the strongest competitive moats Teramind has, and the next chapter of the product strategy depends on what we build into it. You are coming in to bring product rigor, customer insight, prioritization discipline, and technical judgment to a team that is capable of shipping world-class endpoint technology.

You will sit alongside other product managers, reporting to the VP of Product. Together, you own Teramind's product surface area.
 

What You Will Own

The Agent roadmap across all platforms. Windows, macOS, Linux, and the expansion into more platforms. You decide what ships, in what order, and why. You balance customer-driven feature work, platform modernization, performance, and security hardening on a single prioritized backlog.

Translating business vision into engineering reality. Synthesize signals from many directions - executive strategy, sister product teams, sales and customer success, customer interviews, competitor moves, analyst input, and direct conversations with the engineering org - and turn them into a coherent technical roadmap the Agent team can execute against. You are the interpreter between "we need to detect AI tool exfiltration" and "here is how we instrument the endpoint to see it."

Building for the enterprise: bulletproof and undetectable. We have a strong and growing enterprise footprint, and these customers expect the Agent to be invisible to end users, resilient against tampering, and reliable under conditions that break weaker products. You will own the roadmap that makes our agent the most trusted and most resilient in the category - tamper-proof, undetectable in stealth deployments, and engineered to survive in hostile environments.

Performance, footprint, and reliability. Every CPU cycle, every megabyte of memory, every battery percent point, and every megabyte of network we consume is felt by the end user and argued about by the customer's IT team. You will set and defend the performance bar - and push the team to raise it.

Define, measure, and meet product KPIs. You will establish the metrics that matter for an endpoint agent - adoption, version rollout velocity, deployment success rate, agent stability and crash rates, performance benchmarks, detection coverage, time-to-patch on OS changes - and you will hold yourself, the team, and the company accountable to them.

Industry and ecosystem relationships. You will build and maintain relationships with Microsoft, Apple, the Linux ecosystem, MDM vendors (Jamf, Intune, and others), major AV/EDR vendors, and the research community. You will represent Teramind credibly in technical conversations where the agent's architecture is the subject.
 

Who You Are

• 5+ years of product management experience, with at least 3 of those owning a technical platform, SDK, agent, or systems-level product. Senior IC role - you are expected to operate with autonomy and influence without needing headcount.
• Technical depth is non-negotiable. You do not need to read or write C++, but you should be able to reason about Windows architecture, understand macOS system extensions and the trade-offs of Endpoint Security vs Network Extension frameworks, and have informed opinions about agent architecture. You can sit in a design review and push back credibly.
• Endpoint or systems background. You have shipped products in at least one of these categories: endpoint security (EDR, EPP, XDR), endpoint agents for monitoring or management, OS-level tools, developer tools, systems software, or infrastructure products. Experience with products like CrowdStrike, SentinelOne, Microsoft Defender, Tanium, JumpCloud, or similar is directly relevant. Pure SaaS/application PMs without systems exposure will struggle in this role.
• You think in outcomes, not features. You define success as "95% of customers roll out a new agent version within 30 days" or "detection coverage at the edge increased from X to Y" - not as "shipped version 27.0."
• You are comfortable with security trade-offs. You have opinions about visibility vs privacy, tamper protection vs usability, cloud processing vs on-device intelligence. You can reason about the attacker's perspective and the IT buyer's perspective in the same conversation.
• You can translate across audiences. Engineers trust you because you speak their language. Customers trust you because you listen and deliver. Executives trust you because you tie technical decisions to business outcomes. Security teams at customers trust you because you respect their concerns.
• You bring rigor. PRDs, prioritization frameworks, release cadence, success metrics - you have your own way of bringing structure to product work, and you roll it out with the team, not at them.
• Strong written communication. Crisp PRDs, structured decision memos, clear release notes, credible engineering-facing specs. In a distributed team, writing is how product management scales.
   

Nice to Have

• Engineering background earlier in your career (systems, kernel, driver, or low-level platform programming)
• Direct experience with Windows Filter Drivers, Minifilters, or WFP
• Experience with macOS Endpoint Security framework or Network Extensions
• Exposure to MDM ecosystems (Jamf, Intune, Workspace ONE, Kandji)
• Experience shipping to Linux endpoints (eBPF, kernel modules, or userspace agents)
• Background in insider risk, DLP, or behavioral analytics
• Familiarity with AI/ML at the edge or on-device inference
• Experience navigating EDR/AV co-existence and exclusion lists at scale
   

Why This Role

Endpoint agents are having a moment. The convergence of insider risk, DLP, AI, and hybrid work is making the endpoint the most strategically important surface in enterprise security and workforce intelligence. Teramind's Agent is one of the deepest data-collection engines in the market - we see things the rest of the category does not - and it is one of the strongest competitive moats we have.

You are coming in to take a genuinely differentiated technical platform and make it the backbone of the next generation of workforce intelligence. The engineering talent is here. The customer demand is here. The strategic priority is here. Your role is pivotal to where Teramind goes next.
 

Interested?

We'd love to hear what you have shipped, what you have owned, and why this role fits what you want to do next. Send us your resume and a short note.

About Our Client

Our client is a leading enterprise data platform company building an open, high-performance data lakehouse for AI and analytical workloads. The platform combines an intelligent SQL query engine, an AI-ready semantic layer, and an open catalog built on Apache Iceberg — enabling Fortune 500 companies across finance, energy, manufacturing, and logistics to unify, query, and govern data at massive scale across cloud and on-premise sources.

About the Role

We are looking for a Senior Software Engineer for the connectivity stack of a large-scale data platform. The work spans three areas:

• Client connectivity — drivers and client libraries used by applications and BI tools
• Source connectivity — connectors to databases and data systems, including authentication, metadata discovery, and query/data pushdown, with certification and upgrade support
• Agent & service connectivity — tool interfaces and integrations for AI-agent access to the platform

Deep expertise in one of these areas is enough — you'll grow into the adjacent ones over time. This is a role for an engineer who cares about API and protocol stability, backward compatibility, and interoperability with the tools enterprises actually use. You will lead the design and delivery of substantial components, working within an established architecture alongside US-based engineering reviewers.

This is a systems-level, backend engineering role focused on drivers, protocols, and distributed services — not application development or CRUD services.

Responsibilities

• Lead the design and delivery of connectivity components — client drivers, source connectors, and service integrations — turning ambiguous initiatives into well-scoped, reviewable milestones
• Produce technical designs, explain architectural trade-offs, and surface compatibility, security, and delivery risks early
• Maintain backward compatibility and API/protocol stability; build compatibility, interoperability, and performance test suites
• Develop and maintain connectors for major BI tools, collaborating with the technology partners behind them
• Diagnose complex client/server, protocol, and distributed-system failures; drive root-cause analysis of customer-reported and escaped defects
• Improve diagnostics, logging, observability, and supportability of the connectivity stack
• Contribute upstream to open-source projects (e.g., Apache Arrow) where agreed
• Mentor engineers, participate in code and design reviews, and communicate progress and risks clearly across a distributed team

Required Qualifications

• B.S. or M.S. in Computer Science, Computer Engineering, or a related field — or equivalent practical experience
• 8+ years of production software engineering experience
• Deep proficiency in Java or C++, and the ability to work effectively in another systems/services language
• Experience designing and debugging APIs, protocols, client libraries, or distributed services
• Strong fundamentals: data structures, concurrency, asynchronous programming, networking, and failure handling
• A track record of comprehensive testing — unit, integration, compatibility, and performance
• Experience with production CI/CD, release processes, and engineering quality controls
• Working knowledge of SQL
• Comfortable with AI-assisted development workflows — using modern AI tools productively while critically validating their output
• Clear written and verbal communication in a distributed engineering environment; English Upper-Intermediate or higher (B2+)
• Availability to work EU business hours shifted 2–3 hours later for daily overlap with US West Coast mornings

Desired Skills

• JDBC, ODBC, ADBC, or database-driver development experience
• Apache Arrow (including Arrow Flight)
• SQL engines, databases, or data platforms
• Source-connector development for databases, warehouses, or SaaS systems
• MCP or agent-tool integrations
• OAuth, OIDC, TLS, and enterprise authentication flows
• Cross-platform native build, packaging, and release experience
• BI-tool interoperability (Power BI, Tableau) and partner collaboration
• Observability and production diagnostics
• Open-source contribution experience

Details

• Engagement: Long-term contract
• Location: Europe (EU / EEA / UK), remote
• Working hours: EU business hours, shifted 2–3 hours later for daily overlap with the US West Coast team