Jobs at Djinni

Payments Operations Manager (iGaming)

About the Role

We are an international iGaming company looking for a Payments Operations Manager with hands-on experience in online gambling.

You will be responsible for payment method availability, performance, and expansion across our target GEOs, primarily Africa and LATAM, with potential coverage of Tier 1 markets.

We work through a third-party platform that handles payment integrations, so the focus of this role is on the operator side: selecting payment solutions, coordinating integrations, testing, and monitoring performance after launch.

Responsibilities

• Identify and evaluate PSPs, local payment methods, and alternative payment solutions for target GEOs.
• Manage payment onboarding and integrations from initial assessment to production launch.
• Test deposits and withdrawals after new payment methods go live.
• Monitor existing payment methods and ensure their stable operation.
• Analyse approval rates, failed transactions, and other payment performance metrics.
• Investigate payment issues and coordinate with PSPs and the platform team to resolve them.
• Identify alternative payment channels to improve coverage and payment success rates.
• Maintain up-to-date reporting on payment methods and their performance.

Requirements

• Hands-on payments experience in iGaming / online gambling.
• Experience working with PSPs, aggregators, and local payment methods.
• Proven experience launching payment methods across different GEOs.
• Good understanding of deposit and withdrawal flows.
• Experience monitoring payment performance and analysing approval rates.
• Technical understanding sufficient to coordinate integrations with platform and technical teams.
• Experience with African and/or LATAM payment markets.
• English B1–B2 or higher.

Will Be a Plus

• Experience with the GR8 platform.
• Experience across both Africa and LATAM, as well as Tier 1 markets.
• Knowledge of mobile money and alternative payment methods.
• Experience with multiple PSPs in the same GEO, routing, and cascading.

Important

This role requires practical experience managing payments on the iGaming operator side, including post-launch testing and ongoing performance monitoring.

Connecting a payment method is only the first step — the goal is to ensure it works reliably and delivers measurable results.

We are a digital marketing company (with our own products), primarily focused on media buying across various traffic sources. We are expanding our native direction and are looking for an experienced Media Buyer who will bring new expertise to the team and help scale native traffic.

Responsibilities:

• Launch and scale advertising campaigns in native traffic sources.
• Test new approaches, funnels, and creatives.
• Work with black/grey hat funnels.
• Implement expertise and experience with native traffic sources to scale profitable funnels.
• Analyze campaigns and optimize them based on key performance metrics.

Requirements:

• 1–2+ years of experience working with native traffic.
• Confident experience with major native traffic sources such as Taboola, Outbrain, MGID, and others.
• Practical experience working with black hat / grey hat approaches.
• Full understanding of cloaking processes.
• Ability to test and scale funnels.
• Strong analytical skills and understanding of performance metrics.
• Results-oriented mindset.
• Ability to work independently and make decisions.
• Structured and systematic approach to work.
• Hardworking and responsible.

What we offer:

• Competitive base salary + % of profit.
• Opportunity to work with large budgets.
• Access to all necessary resources for traffic scaling.
• A team with extensive experience in the native/crypto vertical.

Strong Middle+ Business Analyst for a Creator–Fan Social Platform

Part-time · Fully remote · Potential to transition to full-time within the next 3 months
 

We are LenGreo, a full-cycle digital marketing and development agency building and scaling custom digital products for international clients. We’re looking for a Strong Middle+ Business Analyst to support the ongoing delivery, optimisation, and growth of a creator–fan web application.
 

The role will initially be part-time, with the potential to grow into a full-time position within the next 3 months, depending on project needs and mutual fit.
 

About the project

The project is a social-media-style web application focused on creator–fan interaction, similar to OnlyFans. Its core features include subscriptions, content feeds, engagement mechanics, and monetisation.
 

The platform is designed with a mobile-first mindset and is expected to evolve into a high-traffic, content-heavy ecosystem.

You will join an established, in-progress project and work closely with our Lead BA, developers, and designers to shape the product’s next milestones.
 

Role overview

Your main responsibility will be to translate business ideas and product vision into clear, structured requirements that the development team can understand, estimate, and implement.

The role will also include supporting project coordination and delivery. Experience with project management, Scrum facilitation, and presenting product demos to clients would be a strong advantage, with opportunities to take on more responsibility in these areas.
 

Key responsibilities

• Gather, analyse, and structure business and product requirements.
• Participate in discovery sessions, client discussions, and product workshops.
• Define user flows, use cases, and functional requirements.
• Translate business needs into functional specifications, user stories, and acceptance criteria.
• Support backlog creation, prioritisation, and refinement.
• Work closely with developers and designers to clarify requirements and resolve open questions.
• Maintain clear documentation that supports estimation and delivery.
• Help ensure alignment between business goals and technical implementation.
• Support project coordination by tracking tasks, dependencies, blockers, and delivery progress.
• Help prepare client demos and communicate completed functionality, gathering feedback and translating it into actionable requirements.
   

Required experience and skills

• 4+ years of experience as a Business Analyst, Product Analyst, or in a similar role.
• Hands-on experience working with Jira.
• Experience documenting requirements, user stories, and acceptance criteria.
• Good understanding of how web applications and digital products are built.
• Upper-intermediate or higher English (B2+), with confidence discussing requirements with international clients.
• Fluent or native Ukrainian.
• Strong analytical thinking and attention to detail.
• Ability to structure and communicate complex ideas clearly.
• Ability to work independently and take ownership of assigned tasks.
   

Experience that will be a strong advantage

• Experience with social media platforms, creator tools, subscription products, or content-driven applications, especially creator–fan platforms similar to OnlyFans.
• Understanding of subscriptions, payments, access permissions, content moderation, and monetisation flows.
• Project management experience, including coordinating teams, managing priorities, and tracking delivery.
• Experience facilitating Scrum ceremonies or supporting Agile delivery.
• Experience preparing and leading client demos, presenting product functionality, and collecting feedback.
• Understanding of user behaviour in consumer-facing or mobile-first products.
• Experience working with cross-functional teams across development, design, and marketing.
• Familiarity with Confluence, Notion, Miro, Figma, or similar tools.|
   

Personal qualities

• Strong communication skills and willingness to ask the right questions.
• A high level of responsibility and ownership.
• A proactive approach to identifying gaps, risks, and unclear requirements.
• Ability to manage priorities and keep work moving.
• Desire to build high-quality products and contribute to practical product decisions.
   

What we offer

• An initial part-time position, with the potential to transition to full-time within the next 3 months.
• A fully remote working arrangement.
• Work on an ambitious, evolving creator–fan social platform.
• Direct mentorship and collaboration with a Lead BA.
• A clear growth path and increasing responsibility.
• Hands-on involvement in product discovery, delivery, and decision-making.
• Opportunities to develop your project management and client-facing skills.
• The ability to influence product direction, structure, and user experience.
   

Looking forward to hearing from you and building a great product together.

Location: Remote worldwide 
Type: Full-time, independent contractor (B2B)
Pay: $1500/month, plus KPI-based performance pay and bonuses after the probation period
About us
We’re a sweepstakes gaming company growing our phone sales team. We’re hiring two driven sales professionals to reach out to players who have already signed up on our platform.
About the role
This is a sales role, not customer support. You’ll call a ready-made list of registered users, share current promotions and bonuses, and guide them toward their next step on the platform. If you’re confident on the phone, quick to build rapport, and motivated by results, you’ll do well here.
What you’ll do
Make outbound calls to registered users from a prepared contact list
Present current offers, promotions, and bonuses
Handle objections and keep conversations positive and engaging
Move customers toward the target action
Take inbound calls from customers who call back
Follow company scripts and internal processes
Hit performance targets once the KPI system is in place
What we’re looking for
Background in iGaming, casino, or sweepstakes is REQUIRED
1+ year of sales experience, ideally by phone (telesales, inside sales, outbound or call center sales, customer retention)
Fluent, confident spoken English for calls with U.S. customers
Strong objection-handling skills and an easy way of connecting with people
An energetic, results-focused attitude
Schedule
Monday to Friday, 10:00 AM to 7:00 PM Eastern Time
Three 15-minute breaks and a 30-minute lunch
Virtual office: camera and screen sharing on during work hours
What we offer
$1500 per month, with the company covering applicable income tax on top
KPI system and extra bonuses after probation
100% remote work
 

We are Netrocket — a digital agency with 10+ years of experience helping businesses grow online 🚀
We’ve partnered with clients in 20+ countries, focusing on results-driven marketing for industries like e-commerce, SaaS, IT products, and more.

Today, our primary focus is on local service businesses in the U.S. — HVAC, Roofing, Moving, and others.
These businesses care about clear, measurable results, and we know exactly how to deliver them 📈

As we continue to grow rapidly, we are excited to announce an opening for a PPC Specialist to join our dynamic and friendly team!
 

Key Responsibilities:

• Develop, execute, and manage Pay-Per-Click (PPC) campaigns across multiple platforms including Google Ads, and Meta (will be a plus).
• Identify and target key audience segments to optimize conversion rates and achieve cost-per-acquisition (CPA) goals.
• Conduct market research and competitor analysis to uncover opportunities for campaign improvement.
• Monitor and analyze campaign performance metrics using tools like Google Analytics and Google Tag Manager.
• Adjust and optimize PPC campaigns based on performance data, utilizing A/B testing, bid strategies, and other techniques.
• Stay updated on industry trends, best practices, and algorithm changes to maintain competitive campaigns.
• Generate regular reports on PPC campaign performance and provide actionable insights.
• Collaborate with SEO, content, and marketing teams to align PPC strategies with broader business goals.

• Manage budgets effectively to ensure maximum return on investment (ROI) for PPC campaigns.

   

Requirements:

• 2+ years of proven experience managing PPC campaigns on Google Ads.
• Experience working with the US/EU and other English-speaking markets.
• Deep understanding of Google Ads, Google Analytics, Google Tag Manager, and Google Ads Editor.
• Strong analytical skills and attention to detail, with the ability to interpret complex data and make data-driven decisions.
• Excellent communication and teamwork skills.
• Ability to manage multiple campaigns and projects simultaneously.
• English proficiency — Upper-intermediate or higher.
   

With us, you will get:

• Exciting projects and opportunities for continuous development.
• A management style free from micromanagement and bureaucracy.
• A supportive team that loves what they do and is always ready to help.
• A salary pegged to the USD exchange rate.
• Paid vacation and sick leave.
• An extra day off for your birthday and public holidays.
• Informal meetings, corporate events, and conferences with top professionals in our field.
   

We can’t wait to welcome you to our #netrocketeam🤗

About EVIQO

EVIQO is one of the fastest-growing smart EV charging brands in the US residential market, serving customers across the US, Canada, and Europe soon.

We are already among the Top-5 market leaders in the US in our segment and continue scaling rapidly.

Our mission is to build a category-defining EV charging brand that competes with major players like Tesla, ChargePoint, and Autel.

Our core product is a premium Level 2 smart home EV charger combined with a mobile app and software platform that allows users to monitor and remotely control charging, manage and optimize energy consumption, automate charging sessions, and reduce electricity costs.

With up to 50 Amps of charging power, strong hardware positioning, premium customer experience, and a powerful D2C + Amazon growth engine, we are building much more than just a charger - we are building a scalable international brand.

We operate at the intersection of hardware, software, IoT, e-commerce, D2C, and international growth.

About the Role

The core focus of this role is conducting research and analyzing changes in key Amazon business metrics, including sales, sessions, advertising spend, market share, competitor activity, and other relevant performance indicators.

You will also prepare analysis and business scenarios to support the Head of Amazon in making key commercial decisions.

In addition to analytical work, you will be directly involved in executing Amazon-related tasks and will support the Head of Amazon in coordinating agreed growth initiatives across the PPC, Creative, and Account Management teams, ensuring their execution and tracking results.

This is not an administrative role or a traditional Personal Assistant position. We are looking for a strong, structured, hands-on professional who already has a deep understanding of the Amazon business and is ready to gradually take ownership of a larger part of the Amazon growth function.

Key decisions related to pricing, price elasticity, sales contribution margin, and overall commercial strategy will remain the responsibility of the Head of Amazon.

Expected Outcomes

• Establish a systematic approach to monitoring key Amazon business metrics, market share, and competitor activity, and regularly identify significant changes, risks, and growth opportunities.
• Prepare high-quality analysis and business scenarios to support the Head of Amazon in making decisions related to pricing, promotions, sales contribution margin, and other growth initiatives.
• Independently manage agreed Amazon-related projects and ensure they are delivered within established timelines.
• Effectively coordinate agreed growth initiatives across the PPC, Creative, and Account Management teams and oversee their execution.
• Within the first 6 months, gradually take independent ownership of selected Amazon growth areas and significantly reduce the amount of operational and analytical work requiring the direct involvement of the Head of Amazon.

Competencies

• 4+ years of hands-on experience working with Amazon / Seller Central. Experience in consumer electronics or other highly competitive categories is strongly preferred.
• Strong understanding of Amazon metrics and the relationships between revenue, sessions, CVR, organic ranking, PPC, pricing, coupons, promotions, and profitability.
• Strong analytical skills, including advanced Excel / Google Sheets proficiency and the ability to quickly work with large datasets, identify patterns, and translate them into clear business insights. Experience building automations and analytical workflows using AI tools is a significant advantage.
• High level of independence and ownership: ability to identify problems or opportunities proactively, propose solutions, and drive tasks through to completion.
• Strong organizational and execution skills: ability to manage multiple workstreams simultaneously, prioritize effectively, and avoid unnecessary bureaucracy.
• English level B2 or higher, with the ability to communicate professionally both in writing and verbally with internal teams and external partners.

Why Join EVIQO

• Work in a fast-growing international product company.
• Make a direct impact on business growth.
• Freedom to take ownership and implement ideas.
• Competitive compensation and growth opportunities.
• Fully remote work format.
• Working schedule: 10:00–19:00 (Kyiv time), including a 1-hour lunch break.
• 15 working days of paid vacation per year (available after 6 months of employment).
• 5 paid sick days without medical certificates.
• Sports and professional development compensation after successful completion of the probation period.

We are looking for a QA Engineer to join our team working on an AI-powered drug discovery SaaS platform. The platform combines molecular screening, ADMET analysis, peptide optimization, and Datagrok integration. You will work closely with developers, product owner, and biologists to ensure quality across all platform features.

This is not an execution role — it is a leadership role. You will be the first dedicated QA Lead at Receptor.AI, responsible for building QA processes from the ground up, defining testing strategy, and setting quality standards across the platform. We expect you to take full ownership of quality and drive it forward independently.

Must have

• 3+ years of QA experience in a software product company, with at least 1 year in a lead or senior role
• Strong experience with manual testing — functional, regression, smoke, exploratory
• Proven experience building or significantly improving QA processes from scratch
• Hands-on experience with test automation — Python, Playwright, Pytest
• Experience with API testing — Postman, Swagger
• Basic understanding of REST API and HTTP
• Ability to work autonomously and make decisions without constant guidance
• Expeiliarity with Jira or similar issue trackers
• Upper-Intermediate English (written)

Tech Stack

• Test automation: Python, Playwright, Pytest, Pydantic
• API testing: Requests / HTTPX, Postman, Swagger
• CI/CD & Reporting: GitLab CI, Allure Reports
• Basic SQL knowledge
• Experience with Page Object Model architecture
• Test Management: QASE, Jira

Domain knowledge (our differentiator)

• Basic understanding of molecular biology — proteins, DNA/RNA, small molecules
• Understanding of protein structure from primary to quaternary (critical for understanding docking and screening results)
• Familiarity with the drug development process — from target identification to clinical trials
• Familiarity with concepts: protein, molecule, SMILES, docking, ADMET — or willingness to learn quickly
• Ability to distinguish between a UI bug and a scientific/business logic issue
• Experience in biotech, pharma, or life sciences software is a strong plus

Soft skills

• Attention to detail
• Proactive communication — if something is unclear, asks immediately
• Comfortable working with scientists and engineers in the same team
• Ability to work independently and manage own workload

Will be a plus

• Experience testing data-heavy or scientific platforms
• Experience with Datagrok or similar analytical tools
• Familiarity with drug discovery workflows

We’re looking for a Junior Front-End Engineer (with React Native Expo experience) to join our team. 

Work Location: Poland (Krakow), Slovakia (Kosice) or Czechia (Prague). 

Hybrid: 2+ days per week in the office, the rest remote.

The Mission

We are building a complex, real-time ecosystem for micromobility and logistics systems sim—where split-second logistics meet seamless user experiences. We need a Junior Front-End to work on the development of our Customer Mobile Web App and our high-utility Internal Admin Panels.

You’ll be the bridge between the sleek, high-performance interface our users see and the robust, scalable Python services that power the logic.

• Mobile-First Frontend: Architect and scale our React-based mobile web application, ensuring 60fps performance and offline-first capabilities.
• Operational Control Centers: Build dense, data-heavy Admin Panels that allow our operations team to monitor real-time logistics, manage users, and handle complex dispatching.
• Scalable Backend: Design and maintain performant APIs using Python (FastAPI/Django) to handle high-concurrency event streams.
• End-to-End Ownership: From database schema design to CSS transitions, you’ll own the entire feature lifecycle.

Who You Are

• The Architect: You don't just "write code"; you design systems. You understand how a change in a Python microservice ripples out to the React frontend.
• UX Enthusiast: You understand that an Admin Panel requires different UX "muscle" (efficiency and density) than a mobile app (simplicity and speed).
• Problem Solver: You’ve dealt with the "hard stuff"—real-time GPS tracking, race conditions in booking logic, or complex state management.
• Pragmatist: You balance the need for clean, tested code with the reality of shipping features in a fast-paced environment.

Will be a plus Led transformation of standalone product into scalable SaaS platform.

Why Join Us?

Work on a product with immediate, real-world impact.

A "no-red-tape" environment where your architectural decisions stick.

Layer Technology

Frontend - React Native Expo, Styled Components, Mobx/Redux, WebSockets. Experience with Firebase, Expo SDK, Expo Modules.

Backend - Python (FastAPI / Django / Flask)

Database - PostgreSQL, Redis (for real-time caching)

Infrastructure - AWS/GCP, Docker, Kubernetes

Real-time - WebSockets / Socket.io (for "Uber-style" live tracking)

Requirements & Skills - Senior Front-End Engineer

What We’re Looking For:

• Commercial experience with React Native (Expo)
• Advanced proficiency in React Native Expo.
• Expert-level TypeScript experience with advanced types and strict configurations;
• Deep knowledge of React 18+ fundamentals: hooks, context, memoization, rendering performance.
• Strong knowledge of state management tools (Redux, MobX, Zustand, etc.);
• Experience building map-based UI: react-native-maps / MapView, markers, polylines/routes, camera control, clustering.
• Strong UI implementation skills: different screen sizes, accessibility basics.
• Hands-on experience with GPS / background location tracking
• Expertise in navigation: React Navigation (deep linking, nested navigators, modal flows).
• API integration: REST/GraphQL consumption, request caching, pagination, retries, error handling.
• Handling auth flows (JWT/OAuth), token refresh, secure storage patterns (Keychain/Keystore concepts).
   

Core responsibilities: 

• Full end-to-end ownership of the mobile app (iOS & Android)
• App maintenance, releases, production stability & incident handling
• GPS / geolocation + live tracking
• REST API + real-time event integration
• Performance, reliability, and architecture improvements
• Ability to understand business requirements and translate them into technical requirements.

Required Skills

• React Native Expo, Styled Components, Mobx/Redux, WebSockets. 
• Experience with Firebase.
• Expo SDK 52+, Expo Modules

Language Skills

English: Upper intermediate (B2)

We offer:

• Challenging and rewarding tasks with autonomy in a distributed international team
• Motivated colleagues who foster a collaborative environment
• Competitive salary based on your experience and expertise
• 20 vacation days + state holidays + your birthday off (for full-time employees)
• Sick leave coverage (5 days for full-time employees)
• Opportunities for regular business trips abroad

We’re looking for a Junior Backend (Python) Engineer to join our team. 

Work Location: Poland (Krakow), Slovakia (Kosice) or Czechia (Prague). 

Hybrid: 2+ days per week in the office, the rest remote.

The Mission

We are building a complex, real-time ecosystem for micromobility and logistics systems sim—where split-second logistics meet seamless user experiences. We need a Junior Backend (Python) Engineer to work on the development of our Customer Mobile Web App and our high-utility Internal Admin Panels.

You’ll be the bridge between the sleek, high-performance interface our users see and the robust, scalable Python services that power the logic.

Key Responsibilities

• Mobile-First Frontend: Architect and scale our React-based mobile web application, ensuring 60fps performance and offline-first capabilities.
• Operational Control Centers: Build dense, data-heavy Admin Panels that allow our operations team to monitor real-time logistics, manage users, and handle complex dispatching.
• Scalable Backend: Design and maintain performant APIs using Python (FastAPI/Django) to handle high-concurrency event streams.

• End-to-End Ownership: From database schema design to CSS transitions, you’ll own the entire feature lifecycle.

   

Who You Are

• The Architect: You don't just "write code"; you design systems. You understand how a change in a Python microservice ripples out to the React frontend.
• UX Enthusiast: You understand that an Admin Panel requires different UX "muscle" (efficiency and density) than a mobile app (simplicity and speed).
• Problem Solver: You’ve dealt with the "hard stuff"—real-time GPS tracking, race conditions in booking logic, or complex state management.
• Pragmatist: You balance the need for clean, tested code with the reality of shipping features in a fast-paced environment.

Will be plus Led transformation of standalone product into scalable SaaS platform.

Why Join Us?

Work on a product with immediate, real-world impact.

A "no-red-tape" environment where your architectural decisions stick.

Layer Technology

Frontend - React Native Expo, Styled Components, Mobx/Redux, WebSockets. Experience with Firebase, Expo SDK, Expo Modules.

Backend-  Python (FastAPI / Django / Flask)

Database - PostgreSQL, Redis (for real-time caching)

Infrastructure - AWS/GCP, Docker, Kubernetes

Real-time-  WebSockets / Socket.io (for "Uber-style" live tracking)

Requirements & Skills 

• Proven experience in Python and backend development using FastAPI, Django, or Flask.
• Strong understanding of geospatial data structures (GeoJSON, latitude/longitude).
• Understand principles of cloud native development
• Usage of docker for development environment
• Familiar with Kubernetes (application lifecycle and environment)
• Familiar with Helm charts (their maintenance and usage)
• Familiar with ArgoCD, Grafana, Github
• Nice to have - familiarity with helmfile

Required Skills

• Experience with Python, primarily in backend development
• Python: Advanced
• FastAPI / Django / Flask

Language Skills

English: Upper intermediate (B2)

We offer

• Challenging and rewarding tasks with autonomy in a distributed international team
• Motivated colleagues who foster a collaborative environment
• Competitive salary based on your experience and expertise
• 20 vacation days + state holidays + your birthday off (for full-time employees)
• Sick leave coverage (5 days for full-time employees)
• Opportunities for regular business trips abroad

Our Customer:

Our client is a global technology company developing an advanced cloud platform for AI-powered voice communication. Their product enables organizations to build, integrate, and deploy intelligent voice services by combining modern AI technologies, large language models, and enterprise-grade communication infrastructure. The engineering team focuses on creating scalable, cloud-native SaaS solutions that process real-time interactions while maintaining high performance, reliability, and security.

Your tasks:

• Design and develop new product features across both backend and frontend components.
• Build scalable backend services using modern .NET technologies.
• Develop responsive Single Page Applications using the latest React ecosystem.
• Design and integrate REST and GraphQL APIs.
• Work with relational and NoSQL databases while ensuring data consistency and performance.
• Participate in designing microservices-based architecture and distributed systems.
• Collaborate with product managers, architects, and other engineers throughout the entire development lifecycle.
• Leverage AI-assisted development tools (such as Claude, GitHub Copilot, etc.) to improve productivity while maintaining full
• ownership and understanding of the implementation.
• Write clean, maintainable, and well-tested code following modern engineering best practices.
• Contribute to architecture discussions, code reviews, and continuous product improvements.

Required experience and skills:

• 3+ years of commercial experience in Full Stack development.
• Strong experience with modern C#, .NET Core, and ASP.NET Core.
• Solid hands-on experience with the latest versions of React, including Functional Components, Hooks, and modern state management.
• Experience building Single Page Applications (SPA).
• Strong knowledge of Entity Framework.
• Experience designing and developing microservices-based applications.
• Practical experience with REST APIs and GraphQL.
• Experience with SQL and NoSQL databases (SQL Server, PostgreSQL, MongoDB, or similar).
• Good understanding of asynchronous programming, distributed systems, and cloud-native application development.
• Experience using AI-assisted development tools (Claude, GitHub Copilot, or similar) as part of the software development workflow.
• Ability to explain architectural decisions, coding approaches, and engineering best practices independently, without relying solely on AI-generated code.
• Strong analytical thinking, problem-solving skills, and ownership mindset.
• Experience working in Agile development environments.
• Upper-Intermediate (B2) or higher level of English.

Would be a plus:

• Experience with Docker and CI/CD pipelines.
• Experience with Azure and Azure Kubernetes Service (AKS).
• Knowledge of cloud-native SaaS architecture.
• Experience with high-load or real-time communication systems.
• Familiarity with modern software architecture patterns and system design.
• Experience participating in technical design discussions and architectural decision-making.

Netrocket is a digital agency with 12+ years of experience in SEO and PPC for US home service businesses (HVAC, roofing, plumbing, electrical, remodeling). We’re scaling sales in the US and looking for a Sales Executive who owns the process from the first call to a signed deal.

What we offer

• Base /month + strong variable (commission on closed MRR)
• Fully remote, no micromanagement, no bureaucracy
• A service you can sell with confidence: real results, real clients, real case studies
• Room to grow into a Team Lead / Head of Sales role as the team scales
• Working hours: US Eastern time, 9am–6pm ET (coverage until 6–8pm ET is a plus)

What you’ll do

• Run the full sales cycle: discovery call → proposal → follow-up → closed-won → new MRR
• Present our services, handle objections and close deals
• Build your own pipeline alongside the SDR (LinkedIn, Upwork, outbound, inbound)
• Keep the CRM clean: deal stages, notes, next steps
• Share insights on why deals are won or lost and report your forecast to the CEO

What we’re looking for

• 3+ years in B2B sales, agency/IT background is a big plus
• 2+ years selling digital marketing services (SEO, PPC, Google Ads, LSA, websites, lead generation)
• You’re actively selling right now and can speak to your numbers: quota, close rate, average deal size, sales cycle, MRR/ARR
• Experience with HubSpot or a similar CRM
• English C1+ with natural American-style business communication
• Home services experience and hands-on Upwork experience are a plus

Language:

• English

Work Location: Remote

We are Netrocket — a digital agency with 10+ years of experience helping businesses grow online 🚀
We've partnered with clients in 20+ countries, focusing on results-driven marketing for industries like e-commerce, SaaS, IT products, and more.
Today, our primary focus is on local service businesses in the U.S. — HVAC, Roofing, Moving, and others.
These businesses care about clear, measurable results, and we know exactly how to deliver them 📈
As we continue to grow rapidly, we are excited to announce an opening for a PPC Specialist (Meta Ads) to join our dynamic and friendly team!

Key Responsibilities:

• Develop, execute, and manage PPC campaigns primarily on Meta Ads (Facebook & Instagram — feed, stories, reels).
• Identify and target key audience segments (custom, lookalike, interest-based) to optimize conversion rates and achieve CPA goals.
• Conduct market research and competitor analysis to uncover opportunities for creative and targeting improvement.
• Monitor and analyze campaign performance using Meta Ads Manager, Meta Events Manager, Google Analytics, and Google Tag Manager.
• Optimize campaigns based on performance data, utilizing A/B testing (creatives, audiences, placements) and bid strategies.
• Stay updated on Meta algorithm changes, iOS/privacy updates, and industry best practices.
• Generate regular reports on Meta Ads performance and provide actionable insights.
• Collaborate with creative, content, and marketing teams to develop high-performing ad creatives and copy.

• Manage budgets effectively to ensure maximum ROI on Meta Ads campaigns.

   

Requirements:

• 2+ years of proven, hands-on experience managing Meta Ads campaigns.
• Experience working with the US/EU and other English-speaking markets.
• Deep, confident knowledge of Meta Ads Manager, Meta Pixel/Conversions API, Meta Events Manager, and Business Manager.
• Strong analytical skills and attention to detail; ability to interpret complex data and make data-driven decisions.
• Excellent communication and teamwork skills.
• Ability to manage multiple campaigns and projects simultaneously.
• English proficiency — Upper-intermediate or higher.

• Experience with Google Ads will be a plus, but is not required.

   

With us, you will get:

• Exciting projects and opportunities for continuous development.
• A management style free from micromanagement and bureaucracy.
• A supportive team that loves what they do and is always ready to help.
• A salary pegged to the USD exchange rate.
• Paid vacation and sick leave.
• An extra day off for your birthday and public holidays.

• Informal meetings, corporate events, and conferences with top professionals in our field.

   

We can't wait to welcome you to our #netrocketeam 🤗

We are looking for an experienced and proactive Customer Support Manager / Head of Customer Support to lead, develop, and scale our Customer Support operations within a fast-growing international iGaming business.

You will have the autonomy to make decisions, implement improvements, and directly influence customer experience, operational efficiency, and business performance.

What You'll Do

Strategy & Operations

• Own and continuously improve the Customer Support strategy, processes, service standards, KPIs, and SLAs.
• Drive operational efficiency, service quality, productivity, and cost optimization.
• Manage workforce planning, resource allocation, and departmental budgets.
• Identify operational risks, bottlenecks, and improvement opportunities, turning them into actionable solutions.

Team Leadership

• Lead, mentor, and develop CS Supervisors and their teams.
• Build a strong, accountable, and independent leadership structure.
• Oversee recruitment, onboarding, training, and performance management.
• Create a high-performance culture focused on ownership, continuous improvement, and results.

Cross-Functional Collaboration

• Work closely with Product, CRM, VIP, Payments, Risk, KYC, Compliance, Finance, and Tech teams.
• Manage operational communication with external B2B clients and partners, including SLAs, escalations, and service requirements.
• Ensure smooth implementation of product updates, regulatory changes, and internal processes.

Customer Experience & Business Impact

• Analyze customer feedback, operational data, and performance metrics to drive meaningful improvements.
• Improve CS tools, workflows, automation, and AI-driven solutions.
• Take ownership of complex escalations, recurring issues, and corrective actions.
• Develop initiatives that positively impact customer satisfaction, retention, efficiency, and overall business results.

• Provide senior management with strategic insights, recommendations, and data-driven solutions.

   

What We're Looking For

• 5+ years of experience in a Customer Support Manager, Head of CS, or similar leadership role within the iGaming industry (must have).
• Proven experience managing large, remote, and/or shift-based Customer Support teams.
• Strong understanding of CS operations, KPIs, SLAs, quality assurance, and performance management.
• Experience with Zendesk, Intercom, live chat platforms, or similar CS tools.
• Strong analytical, strategic, and business-oriented mindset.
• Ability to independently make decisions, take ownership, and deliver measurable results.
• Experience optimizing workflows, improving operational efficiency, and implementing scalable processes.
• Strong stakeholder management and cross-functional collaboration skills.
• Excellent leadership, communication, and problem-solving abilities.
• Fluent English.
   

Nice to Have

• Russian language proficiency.
• Experience implementing automation and AI solutions in Customer Support.
• Experience working across both B2B and B2C iGaming operations.
   

What We Offer

• 20 vacation days + 36 paid sick leaves per year.
• Flexible schedule with no micromanagement.
• A high-impact leadership role with real decision-making authority.
• Opportunity to shape Customer Support strategy, processes, and team development.
• Freedom to introduce new ideas, drive improvements, and influence business results.
• International team with transparent processes and fast decision-making.
   

Join us and take ownership of building a high-performing, scalable Customer Support function that delivers exceptional customer experience and measurable business value.

We are Netrocket — a digital agency with 10+ years of experience helping businesses grow online 🚀
We've partnered with clients in 20+ countries, focusing on results-driven marketing for industries like e-commerce, SaaS, IT products, and more.
Today, our primary focus is on local service businesses in the U.S. — HVAC, Roofing, Moving, and others.
These businesses care about clear, measurable results, and we know exactly how to deliver them 📈
As we continue to grow rapidly, we are excited to announce an opening for a PPC Specialist (Google Ads) to join our dynamic and friendly team!
 

Key Responsibilities:

• Develop, execute, and manage PPC campaigns primarily on Google Ads (Search, Display, Performance Max, Local Services Ads).
• Identify and target key audience segments to optimize conversion rates and achieve cost-per-acquisition (CPA) goals.
• Conduct market research and competitor analysis to uncover opportunities for campaign improvement.
• Monitor and analyze campaign performance using Google Analytics, Google Tag Manager, and Google Ads Editor.
• Optimize campaigns based on performance data, utilizing A/B testing, bid strategies, and keyword/search-term analysis.
• Stay updated on Google Ads algorithm changes, new features, and industry best practices.
• Generate regular reports on Google Ads performance and provide actionable insights.
• Collaborate with SEO, content, and marketing teams to align PPC strategies with broader business goals.
• Manage budgets effectively to ensure maximum ROI on Google Ads campaigns.
   

Requirements:

• 2+ years of proven, hands-on experience managing Google Ads campaigns.
• Experience working with the US/EU and other English-speaking markets.
• Deep, confident knowledge of Google Ads, Google Analytics, Google Tag Manager, and Google Ads Editor.
• Strong analytical skills and attention to detail; ability to interpret complex data and make data-driven decisions.
• Excellent communication and teamwork skills.
• Ability to manage multiple campaigns and projects simultaneously.
• English proficiency — Upper-intermediate or higher.
• Experience with Meta Ads will be a plus, but is not required.
   

With us, you will get:

• Exciting projects and opportunities for continuous development.
• A management style free from micromanagement and bureaucracy.
• A supportive team that loves what they do and is always ready to help.
• A salary pegged to the USD exchange rate.
• Paid vacation and sick leave.
• An extra day off for your birthday and public holidays.
• Informal meetings, corporate events, and conferences with top professionals in our field.

We can't wait to welcome you to our #netrocketeam 🤗

A multi-company group is building its IAM capability across several portfolio companies, each with its own IT function. The governance framework, the target operating model and the IAM control set are designed, and selection of an IGA platform is in the last stages of an RFP.

This role takes that foundation and turns it into something that operates: a platform in production, applications onboarded, roles defined, and controls producing evidence on a cadence. It is a build role in a federated group, not the stewardship of an established function. The person joining inherits a programme in motion, with the design work done and the delivery ahead of them.

How the role operates

The function is new and has no precedent to inherit. There is no IAM function above this role to escalate into, and for most decisions there is no prior ruling to point at. The role sets its own agenda, brings its own proposals to the forums it runs.

The role leads a project team of two IAM business analysts and three IAM integration engineers. It is not a solo role, but it is the only role accountable for the outcome. The holder sets the team’s direction and priorities and carries the programme themselves, with no programme manager or PMO between them and delivery.

Purpose of the role

Own the IAM Target Operating Model end to end, from governance framework and control design through to delivery of the IAM platform and its adoption across the portfolio companies. Lead the IAM project team. Accountable for the group IAM maturity position and for the regulatory and internal compliance behind it.

Key responsibilities

Leading the team
• Lead a project team of two IAM business analysts and three IAM integration engineers, setting direction, priorities and the expected standard of work.
• Allocate the team across governance workstreams and platform integration, and rebalance as the programme moves from design into delivery.
• Build the team’s capability in a function where most practices are being established for the first time.
• Hold the implementation partner and any managed services to the same standard as the internal team.

Programme delivery and IAM platform
• Set the IAM programme agenda and bring proposals and decisions to the governance forums, rather than waiting for direction.
• Own delivery of the IAM platform implementation: scope, plan, milestones, budget and dependencies, with no PMO to carry them.
• Direct the implementation partner and managed services alongside the internal integration capacity.
• Translate IAM requirements into platform configuration, and own the decisions where the two do not match.
• Own application onboarding across the in-scope portfolio: sequencing, connector delivery, testing and cutover.
• Own the commercial relationship after signature, including licence metric, identity counts, true-ups and change control.
• Report delivery progress, risks and decisions to the steering committee and to executive stakeholders.

Governance, policy and operating model
• Own and maintain the IAM policies, standards and procedures.
• Own the IAM Target Operating Model across process, tooling and organisation.
• Define IAM decision rights, accountabilities and escalation paths, and keep them current as the function grows.
• Ensure alignment with regulatory and internal requirements, including ISO 27001 and DORA.

Risk, control and compliance
• Own the IAM control set: control objectives, design, execution cadence and evidence model.
• Move the controls from design into operation, and from Test of Design through to Test of Effectiveness.
• Own the IAM risk register and exception management.
• Coordinate IAM audits and regulatory reviews.
• Own the group IAM maturity position against the parent company’s IAM maturity framework, including the annual self-assessment and the agreed maturity trajectory.
• Define and track IAM KPIs and maturity metrics.

Portfolio company engagement
• Secure adoption of the group IAM operating model across the portfolio companies, each with its own IT function and its own priorities.
• Get IAM domain owners, business owners and application owners named, and keep them engaged in reviews, approvals and authorization concepts.
• Work with HR, service desk and infrastructure teams in each company on the joiner, mover and leaver process and the data behind it.
• Operate through influence rather than line authority across company boundaries.

Role and access model
• Own the business role model: design principles, taxonomy, eligibility and lifecycle.
• Own authorization concepts across the in-scope applications, and the application criticality and entitlement risk classification behind them.
• Own segregation of duties: rule design, conflict analysis and exception handling.

Oversight and reporting
• Approve deviations and exceptions to IAM standards.
• Provide guidance to the portfolio companies and application owners.
• Report IAM posture, risk and progress to senior management and to the parent company.

What success looks like in the first twelve months

• The IAM platform is in production, with the first wave of applications connected.
• The Priority controls are operating on their defined cadence and producing evidence.
• Authorization concepts are approved across the in-scope application portfolio.
• IAM domain owners are named and active in every portfolio company.
• The group maturity position has reached the agreed target.
• The programme plan for the following year is set, funded and agreed with the steering committee, on the holder’s own proposal.

Required experience and expertise

• 8+ years in IAM, information security, governance or risk, with at least 2 years in a lead or ownership role.
• Evidence of having built an IAM or control function where one did not exist, rather than taking over one that was already running.
• Delivery of at least one IGA platform implementation end to end, including vendor and implementation partner management.
• Experience leading a mixed team of analysts and engineers, setting priorities across governance and technical delivery at the same time.
• Able to run the programme as its own project manager: plan, milestones, budget, risks and steering, with no PMO behind them.
• Able to get decisions out of senior stakeholders who do not report to them, and to keep those decisions made.
• Deep working knowledge of IAM: joiner, mover and leaver, role and entitlement design, segregation of duties, access reviews and privileged access.
• Experience operating in complex, federated or multi-entity organisations, where adoption is negotiated rather than mandated.
• Comfortable working directly with access data: able to take a large directory or application extract and turn it.
into a finding or a role model without waiting for someone else to analyse it.
• Experience with regulatory and control frameworks, and with audit and evidence expectations.
• Proven stakeholder management at executive level, and the ability to put IAM risk in business terms.
• Languages: English mandatory, Spanish and German are a plus.

Desirable

• Experience reporting into a parent company against a defined maturity framework.
• Microsoft Entra ID and Active Directory at multi-tenant or multi-forest scale.
• HR-driven identity lifecycle from an HCM platform.
• Privileged access management implementation experience.