Payments Manager Offline

Payments Operations Manager (iGaming)

About the Role

We are an international iGaming company looking for a Payments Operations Manager with hands-on experience in online gambling.

You will be responsible for payment method availability, performance, and expansion across our target GEOs, primarily Africa and LATAM, with potential coverage of Tier 1 markets.

We work through a third-party platform that handles payment integrations, so the focus of this role is on the operator side: selecting payment solutions, coordinating integrations, testing, and monitoring performance after launch.

Responsibilities

• Identify and evaluate PSPs, local payment methods, and alternative payment solutions for target GEOs.
• Manage payment onboarding and integrations from initial assessment to production launch.
• Test deposits and withdrawals after new payment methods go live.
• Monitor existing payment methods and ensure their stable operation.
• Analyse approval rates, failed transactions, and other payment performance metrics.
• Investigate payment issues and coordinate with PSPs and the platform team to resolve them.
• Identify alternative payment channels to improve coverage and payment success rates.
• Maintain up-to-date reporting on payment methods and their performance.

Requirements

• Hands-on payments experience in iGaming / online gambling.
• Experience working with PSPs, aggregators, and local payment methods.
• Proven experience launching payment methods across different GEOs.
• Good understanding of deposit and withdrawal flows.
• Experience monitoring payment performance and analysing approval rates.
• Technical understanding sufficient to coordinate integrations with platform and technical teams.
• Experience with African and/or LATAM payment markets.
• English B1–B2 or higher.

Will Be a Plus

• Experience with the GR8 platform.
• Experience across both Africa and LATAM, as well as Tier 1 markets.
• Knowledge of mobile money and alternative payment methods.
• Experience with multiple PSPs in the same GEO, routing, and cascading.

Important

This role requires practical experience managing payments on the iGaming operator side, including post-launch testing and ongoing performance monitoring.

Connecting a payment method is only the first step — the goal is to ensure it works reliably and delivers measurable results.