Jobs at Djinni

10077
  • Β· 64 views Β· 18 applications Β· 7d

    Payment Manager

    Full Remote Β· Countries of Europe or Ukraine Β· 2 years of experience Β· English - None
    We are looking for a Payment Manager in an affiliate company. Responsibilities: Execute operational payments of the company; Monitor balances and prevent cash gaps; Perform regular reconciliations with partners and platforms; Record all financial...

    We are looking for a Payment Manager in an affiliate company.

     

    Responsibilities:

    • Execute operational payments of the company;
    • Monitor balances and prevent cash gaps;
    • Perform regular reconciliations with partners and platforms;
    • Record all financial transactions in the accounting system;
    • Process payment requests according to internal procedures;
    • Provide accurate data to the Finance Manager.

    Requirements:

    • Experience in iGaming / affiliate / performance environment;
    • Understanding of daily spend and balance management;
    • Experience with payments and reconciliations;
    • Strong Google Sheets skills;
    • High level of accuracy and ownership.
    More
  • Β· 56 views Β· 1 application Β· 3d

    Middle Support Engineer (IRC285151)

    Full Remote Β· Ukraine Β· 3 years of experience Β· English - None
    Description: We are looking for people who thrive in a fast-paced, solutions oriented and creative environments. The Software Support Engineer is a focal point within our software organization for customer support activities related to the Matrix Select...

    Description:

    We are looking for people who thrive in a fast-paced, solutions oriented and creative environments. The Software Support Engineer is a focal point within our software organization for customer support activities related to the Matrix Select software system. Specifically, in this role, the individual(s) will provide remote and field support to customers and operations teams for the installation and configuration of the system. The Software Support Engineer will work proactively and in response to ad-hoc support calls to ensure the software system is running properly in the production warehouse automation environments of our customers. The team will also develop and maintain support driven applications for use in those same environments.
     

    Requirements:
     

    • Linux exposure is required.
    • Work with logs is required.
    • Experience in troubleshooting is required.
    • Writing simple SQL queries.
    • PowerShell/python/Bash scripting experience is a plus.
      GitLab experience, a plus.
    • Working knowledge of Windows O/S configuration is desired.
    • Working knowledge of Windows User and Account management is a plus.
    • JIRA experience, a plus.
    • Ansible and Kubernetes experience is desired.
    • Written and speaking English on upper intermediate level
    • Readiness to late hours schedule

      Job responsibilities:
       
    • Provide escalation support for short-term problem resolution activities.
    • Perform direct coding and validation activities for support tools.
    • Create documentation of system-level functionality from a support perspective.
    • Gather information about the needs of the customers and the capabilities/usage of the underlying software components to drive product improvement activities within software engineering in a proactive manner.
    • Works under pressure in restoring high-priority systems to operations.
    • On call shift hours.
       

    Schedule after probation period:

    Sunday through Thursday 2pm US EST to 11pm US EST OR Tuesday through Saturday 2pm US EST to 11pm US EST 

    More
  • Β· 98 views Β· 18 applications Β· 3d

    Video Editor

    Full Remote Β· Countries of Europe or Ukraine Β· Product Β· 3 years of experience Β· English - B2
    We're on the hunt for a creative, fast-moving video editor who can turn long-form shows into scroll-stopping short-for. You'll work closely with our scripting, product, and AI teams to shape micro-episodes. What You’ll Need 3+ years experience in video...

    We're on the hunt for a creative, fast-moving video editor who can turn long-form shows into scroll-stopping short-for. You'll work closely with our scripting, product, and AI teams to shape micro-episodes.

     

    What You’ll Need

    • 3+ years experience in video editing, ideally with digital or entertainment platforms - Proficiency in Adobe Premiere Pro and/or Final Cut Pro X.
    • Deep understanding of pacing, narrative arcs, and rhythm in short-form editing.
    • Strong ability to interpret scripts and storylines visually.
    • A standout portfolio or reel that showcases mobile-first, narrative editing.
    • Bonus: motion graphics or audio editing skills, TikTok/Reels native experience - Self-starter attitude with excellent time management skills.

     

    What You’ll Be Doing

    • Transforming long-form content into short-form, addictive episodes (30s2 mins).
    • Working with scripts and storyboards to pace and structure episodes for mobile-first viewing - Collaborating with our AI team to refine automated cuts into polished sequences.
    • Enhancing edits with motion graphics, transitions, and audio work as needed.
    • Ensuring all output meets quality, platform, and creative standards.
    • Helping define the visual language of a new generation of storytelling.
    More
  • Β· 81 views Β· 28 applications Β· 8h

    Full-Stack Developer (Front-Oriented)

    Full Remote Β· Worldwide Β· 5 years of experience Β· English - B2
    Meet the YozmaTech YozmaTech isn’t just another tech company – we’re a global team of go-getters, innovators, and A-players helping startups and product companies scale smarter and faster. We build dedicated development teams across 10+ countries,...

    Meet the YozmaTech

    YozmaTech isn’t just another tech company – we’re a global team of go-getters, innovators, and A-players helping startups and product companies scale smarter and faster.
    We build dedicated development teams across 10+ countries, creating strong, long-term partnerships based on trust, transparency, and real impact.
    Here, every idea counts. We value people who are proactive, open-minded, and ready to grow. If you’re passionate about building meaningful products and want to join a team that feels like family – you’ll feel right at home with us.

    Our client is a technology company building AI-native security solutions for modern, cloud-based environments. Their product focuses on solving complex security challenges through well-engineered systems and practical, scalable technology.

    Key Requirements:
    πŸ”Ή Strong experience building front-end applications from scratch using React and TypeScript;
    πŸ”Ή Ability to work independently, own features end-to-end, and deliver to production;
    πŸ”Ή Comfortable in a fast-paced, early-stage startup environment;
    πŸ”Ή Clear communication, collaborative mindset, and strong sense of ownership;
    πŸ”Ή Hands-on approach to quality β€” unit testing is part of feature delivery (no dedicated QA team);
    πŸ”Ή Active use of AI tools (Cursor, GPT-based tools, MCPs for Figma) to speed up development, with full responsibility for reviewing and validating AI-generated output;
    πŸ”Ή English β€” Upper-Intermediate or higher;



    What you will do:
    πŸ”Ή Build and own the front-end of the product, including dashboards and management consoles;
    πŸ”Ή Implement features end-to-end based on product requirements and tickets;
    πŸ”Ή Work closely with backend engineers and security specialists;
    πŸ”Ή Take responsibility for feature quality, including writing and running unit tests;
    πŸ”Ή Deliver production-ready functionality with speed and accuracy;
    πŸ”Ή Provide technical input on implementation and architecture decisions;
    πŸ”Ή Use AI-powered tools to improve development speed while maintaining high quality;

    Interview stages:
    πŸ”Ή HR Interview ;
    πŸ”Ή Introductory call (30 minutes) ;
    πŸ”Ή Technical interview (60–90 minutes);
    πŸ”Ή Final Interview (30–45 minutes);
    πŸ”Ή Reference check;
    πŸ”Ή Offer;

    Why Join Us?

    At YozmaTech, we’re self-starters who grow together. Every day, we tackle real challenges for real products – and have fun doing it. We work globally, think entrepreneurially, and support each other like family. We invest in your growth and care about your voice. With us, you’ll always know what you’re working on and why it matters.
    From day one, you’ll get:
    πŸ”Ή Direct access to clients and meaningful products;
    πŸ”Ή Flexibility to work remotely or from our offices;
    πŸ”Ή A-team colleagues and a zero-bureaucracy culture;
    πŸ”Ή Opportunities to grow, lead, and make your mark.

    After you apply

    We’ll keep it respectful, clear, and personal from start to offer.
    You’ll always know what project you’re joining – and how you can grow with us.

    Everyone’s welcome

    Diversity makes us better. We create a space where you can thrive as you are.

    Ready to build something meaningful?

    Let’s talk. Your next big adventure might just start here.

    More
  • Β· 20 views Β· 1 application Β· 6d

    Deputy Head of Risk Department (Anti-Fraud Systems)

    Full Remote Β· EU Β· Product Β· 2 years of experience Β· English - None
    About the Company: It is a product company, holding leading positions in the Indian market. We've been operating for 6 years and during this time, we've established strong positions in both financial performance and audience recognition. ...

    About the Company:

    It is a product company, holding leading positions in the Indian market. We've been operating for 6 years and during this time, we've established strong positions in both financial performance and audience recognition.

     

    Requirements:

    • Bachelor’s or Master’s degree (Mathematics, Statistics, IT, Analytics)
    • 2–3 years of experience as a Risk/Fraud/Data Analyst in anti-fraud products for iGaming or E-commerce (such as Seon, LexisNexis, Covery, Kount, Riskified, Forter, Feedzai, etc.) or experience working with these systems*
    • Experience in rule engine configuration β€” creating, testing, and optimizing rules based on transactional and behavioral data
    • Understanding of scoring principles: knowledge of risk assessment models and fraud probability evaluation methods
    • Ability to work with large datasets and identify fraud patterns
    • Experience in building and visualizing reports
    • Strong analytical thinking and attention to detail
    • English level: Upper-Intermediate or higher

       

    Will be a plus:

    • Experience building an anti-fraud system from scratch or optimizing an existing one
    • Experience in the crypto sector
    • Knowledge of basic KYC principles
       

    Key Responsibilities:

    • Develop and maintain scoring models for customer/transaction risk assessment
    • Configure, test, and optimize risk rules
    • Monitor scoring accuracy and rule efficiency metrics
    • Create and maintain reporting dashboards and analytics
    • Analyze fraud incidents and develop fraud prevention strategies
    • Collaborate with cross-functional teams

     

    We Offer:
    Remote work from anywhere in the world.
    Fast decision-making without bureaucracy.
    Friendly atmosphere among people passionate about their work.
    Qualified managers invested in your growth.
    20 paid vacation days, 5 day-offs, and paid sick leave.

    More
  • Β· 358 views Β· 73 applications Β· 12h

    Project Manager

    Full Remote Β· Countries of Europe or Ukraine Β· 1.5 years of experience Β· English - B2
    This role involves full responsibility for managing internal product initiatives from planning to delivery, ensuring alignment with scope, timelines, and quality expectations. A solid understanding of the web development lifecycle is required. ...

    This role involves full responsibility for managing internal product initiatives from planning to delivery, ensuring alignment with scope, timelines, and quality expectations. A solid understanding of the web development lifecycle is required.

     

    Responsibilities:


    Project Management:

    - Manage project development from initiation to closure, within budget, timeline, and quality standards. This involves leading the product development team on the projects that typically last 2-3 years.
    - Manage day-to-day operational aspects of projects, ensuring smooth progress and addressing challenges.
    - Plan and manage project timelines and milestones, ensuring that tasks are completed on time and objectives are met.
    - Identify and mitigate project risks to ensure steady progress.

     

    Team management:

    - Manage a web development team of backend and frontend developers, a designer, and a QA engineer. Effectively plan and manage the allocation of team members’ time on projects.

     

    Stakeholders management:

    - Manage stakeholder communication throughout the lifecycle of website development projects.

     

    Quality management:

    - Ensure that the project’s deliverables meet the defined quality standards and stakeholders’ expectations.

     

    Required skills:

    - Experience/strong knowledge of Agile, Scrum, Kanban.
    Solid understanding of the SDLC.
    - Strong knowledge of UX design and ability to guide design teams.
    - Fluent in English with excellent communication skills.
    - Strong presentational skills: proficiency in direct stakehoder communication and delivering project updates throughout different stages.
    - Strong in people management, problem-solving, and decision-making.
    - Initiative-driven with a proactive approach to improving project outcomes.

    - Excellent self-organization, time management, and prioritization skills.

     

    Availability to work GMT+2 hours (10 am to 7 pm).

     

    What We Offer:

     

    - A work culture built on mutual success, trust, and continuous growth;

    - Competitive compensation with clearly scheduled salary reviews and raises;

    - A high-performing project management team and an inspiring atmosphere of camaraderie;

    - The opportunity to lead a talented team of top-tier developers and designers;

    - Sports compensation to help you stay active and energized;

    - Paid vacation and sick leave β€” because your well-being matters;

    - Comprehensive health insurance coverage;

    - A modern, comfortable office in the center of Lviv;

    - An amazing team, warm atmosphere, and engaging corporate events.

    More
  • Β· 185 views Β· 30 applications Β· 10d

    Product Marketing Manager (Rerformance Funnels)

    Full Remote Β· Countries of Europe or Ukraine Β· Product Β· 1 year of experience Β· English - B1
    At Promova, we’re redefining language education to make it accessible, personal, and effective for today’s fast-paced world. Our growing team of 160+ professionals is on a mission to connect people, bridge cultures, and empower lifelong learnersβ€”reaching...

    At Promova, we’re redefining language education to make it accessible, personal, and effective for today’s fast-paced world. Our growing team of 160+ professionals is on a mission to connect people, bridge cultures, and empower lifelong learnersβ€”reaching every country except aggressor states (yes, even Antarctica).

     

    We blend AI-driven innovation with human expertise to create tools that help people speak with confidence, embrace new cultures, and truly belong in any language. As part of our team, you’ll make a real impact, work in an environment built on care, quality, and creativity, and grow alongside a community that values progress.

     

    With flexible work options, comprehensive benefits, and endless growth opportunities, Promova is more than a workplace β€” it’s a movement.

     

    At Promova, growth is about driving meaningful, measurable results.

     

    We’re looking for a Middle Growth Marketing Specialist to join our team and work hands-on with growth experiments that improve marketing performance and business efficiency.

     

    In this role, you will optimize and experiment across the marketing funnel β€” from acquisition to conversion. You’ll analyze data, identify growth opportunities, formulate and test hypotheses, and scale successful solutions to drive sustainable growth.

     

    This position is a strong fit for someone analytical, results-oriented, and comfortable working in a fast-changing environment while taking ownership of outcomes.

     

    Your Area of Impact:

     

    • Growth execution: Build, launch, and improve marketing funnels and landing pages to increase conversion and revenue.
    • Analytics & insights: Analyze performance metrics, track key trends, and turn data into clear growth opportunities.
    • Experimentation: Run growth experiments end-to-end β€” from hypothesis generation and testing to validation and scaling.
    • Market awareness: Monitor competitors and market trends to identify new ideas and benchmarks.

       

    Professional Expertise You Will Need for This Role:

     

    • 1 year of experience in a PMM or GM role. Previous experience in User Acquisition Management (UAM) with Meta Ads and Google Ads would be a great plus.
    • Funnel & CRO expertise: Independent management and optimization of key funnel stages (ad -> LP/funnel -> paywall -> product); designs and runs complex A/B tests.
    • Advanced analytics & tracking: Performing deep-dive analyses in Amplitude, Tableau (or similar), setting up and troubleshooting event tracking, evaluating metrics and trends.
    • Experimentation & growth modeling: Building hypotheses, prioritizing experiments, interpreting results, and scaling high-impact growth initiatives.
    • Market & competitor research: Conducting independent research on market trends, competitors, and best practices; applying insights to growth strategy.
    • Cross-platform performance knowledge: Proven collaboration with User Acquisition Managers and Creative Marketers; Understanding UA approaches across multiple channels (Meta, Google Ads, etc.) and supporting launches of new initiatives or products.
    • English Level β€” B1+

       

    Why This Role Can Be Interesting to You:

     

    1. Ownership & Measurable Impact

    • End-to-End Autonomy: Lead the entire hypothesis lifecycle β€” from research to execution and scaling.
    • P&L Influence: Drive revenue growth and profitability with highly visible, data-backed results.

       

    2. Full-Funnel Optimization

    • 360Β° Mastery: Optimize the complete user journey, from high-converting landing pages to personalized paywalls.
    • Strategic Insight: Conduct deep market research and benchmarking to shape long-term growth roadmaps.

       

    3. High-Performance Collaboration

    • Cross-Functional Synergy: Act as the hub between UA, Product, Creative, and CRM to align business priorities.
    • Agile Growth: Pivot strategies in real-time based on data to capture the most effective growth levers.

       

    4. Clear Career Progression

    • Vertical Growth: Direct path from Performance Marketing ownership to Senior and Leadership roles.
    • Horizontal Scope: Lead cross-functional initiatives to broaden your expertise across Brand and Product.

       

    Corporate Benefits

     

    πŸŽ“Growth β€” offered to help develop your skills, advance your career, and reach your full potential: сompensation for additional training at external events and seminars; access to a large electronic library; paid online courses and conferences; Promova English Group; English Classes; Promova Speaking Club, and access to Promova Premium.

     

    🧘🏼Wellbeing β€” offered to support your overall health, happiness, and resilience: work remotely from any safe location worldwide; flexible work schedule; 20 paid vacation days per year; an unlimited number of sick days, medical insurance coverage; mental health support; power station reimbursement; employee discounts and special benefits for remote employees.

     

    πŸ„πŸΌβ€β™‚οΈ Fun&Activities β€” offered to foster informal communication and strengthen social connections among teammates: remote team compensation for gathering and team-building episodes.

     

    If you’re ready to help reimagine language learning for today’s world, let’s do it together!

    More
  • Β· 71 views Β· 26 applications Β· 14d

    Sales Director (B2B, IT Services)

    Full Remote Β· Countries of Europe or Ukraine Β· 5 years of experience Β· English - C1
    AIMPROSOFT β€” Sales Director Opportunity! We are looking for a proactive and highly motivated Sales Director who will take full ownership of our sales strategy, build and scale a high-performing sales organization, and drive predictable revenue growth....

    πŸš€AIMPROSOFT β€” Sales Director Opportunity!
     

    We are looking for a proactive and highly motivated Sales Director who will take full ownership of our sales strategy, build and scale a high-performing sales organization, and drive predictable revenue growth. This is a key leadership role with direct impact on the company’s strategic transformation and growth.
     

    Our company is evolving from a traditional outstaffing model toward consulting-led, service-product-driven offerings. The Sales Director will play a critical role in shaping and executing this transition on the go-to-market side.

    🎯Mission of the Role:

    • Own and execute the company’s sales strategy in Western markets
    • Build a scalable, system-driven sales function (not hero-based selling)
    • Drive the shift from staff augmentation sales to consulting and service-product sales
    • Deliver a predictable pipeline, revenue growth, and clear forecasting
       

    πŸ”‘Key Responsibilities:

    • Define and execute the overall sales and go-to-market strategy aligned with the company strategy
    • Build, structure, and scale an outbound-driven B2B sales organization
    • Own revenue planning, pipeline health, forecasting, and KPI achievement
    • Design and implement sales systems: CRM, analytics, reporting, scripts, playbooks
    • Hire, onboard, coach, and develop sales managers and sales reps
    • Lead complex, high-value B2B deals and enterprise-level negotiations
    • Work closely with Marketing on ICP definition, positioning, and lead generation
    • Collaborate with Delivery and Account Management to ensure smooth handovers and long-term account growth
    • Represent the company externally: clients, partners, events, and industry forums
       

    πŸ”₯What we need from you:
     

    General

    • Fluent English (C1 or higher)
    • 3+ years in a senior sales leadership role (Sales Director / Head of Sales / Commercial Director) in B2B IT services (IT outsourcing, custom software development, consulting, data, AI, cloud, etc.)
    • Proven experience in outbound sales to Western markets (USA, UK, EU, Canada) β€” mandatory
    • Track record of building or restructuring a sales department and achieving planned KPIs
    • Strong understanding of consultative and solution-based sales
    • Experience managing and closing large, complex B2B deals
    • High financial literacy: revenue planning, forecasting, unit economics, margins
    • Strong analytical mindset and data-driven decision-making
    • Experience implementing and owning CRM systems and sales analytics
    • Willingness to travel for business development and client engagements
       

    AI & Tooling Expectations

    • Confident user of modern AI tools (e.g. ChatGPT, Claude) in sales workflows
    • Experience or strong interest in AI-powered sales tools and automation
    • Advanced Excel/spreadsheet skills for financial modeling, forecasting, and scenario analysis
       

    Leadership & Management Competencies

    • Systemic and process-oriented thinking β€” ability to build a scalable sales β€œmachine”
    • Strong execution discipline and ability to enforce standards
    • Leadership skills: inspire, coach, and grow teams
    • Structured thinking and sound decision-making under uncertainty
    • Comfortable building processes from scratch in a transforming organization
       

    πŸ“ŒNice to Have:

    • Experience scaling sales in fast-growing startups or scale-ups
    • Additional languages (German, French)
    • Familiarity with compliance-driven industries or regulated environments
       

    🀝Reporting & Collaboration:

    Reporting to: CEO and CTO

    Close collaboration with: Chief Customer Officer, Delivery Director, Marketing Director, Business Unit Directors

    This role ensures tight alignment across the entire customer journey β€” from positioning and lead generation to deal closure, delivery handover, and long-term account growth.
     

    πŸ’ΌWhat We Offer:

    • Fully remote or hybrid work (office in Ivano-Frankivsk)
    • Direct collaboration with experienced marketing leadership, with regular feedback and mentorship
    • Personalized development plans based on our competency framework
    • Challenging projects with measurable business impact
    • Continuous professional development opportunities
    • Collaborative culture that values innovation and knowledge sharing
       

    🧭Recruitment Process:

    Recruitment Interview β†’ English Check β†’ Leadership Interview β†’ Test Task β†’ Offer

    More
  • Β· 63 views Β· 4 applications Β· 7d

    Coaches Success Coordinator (Contract based)

    Full Remote Β· Countries of Europe or Ukraine Β· 0.5 years of experience Β· English - None
    Genesis is a full-service international IT company. More than 1,500 people in five countries create products for more than 200 million unique monthly users. We are one of the largest partners of Facebook, Google, Snapchat, and Apple in Eastern Europe. Our...

    Genesis is a full-service international IT company. More than 1,500 people in five countries create products for more than 200 million unique monthly users. We are one of the largest partners of Facebook, Google, Snapchat, and Apple in Eastern Europe. Our ecosystem consists of more than 15 companies and an investment fund.

    EverHelp is a company in the Genesis ecosystem. We’re a team of professionals, that’s developing outsourcing support services for plenty of products all over the world at a dynamic tempo. The project launched in 2021, and we've experienced a yearly growth rate of +82%. Since February 2022, we've managed to preserve all our workplaces and, most importantly, we continue to strengthen our team while maintaining an employee satisfaction rate of over 90%.
     

    We are looking for a Coaches Success Coordinator to support users via live chat and deliver a great customer experience.
     

    Your future responsibilities include:

    • Handle customer inquiries via live chat (Intercom) in a timely and professional manner.
    • Ensure a positive customer experience by effectively resolving issues and supporting users throughout their journey.
    • Work with freemium users and guide them toward paid plans by explaining the value of access to a real professional coach.
    • Provide supportive, empathetic guidance and suggest basic self-help approaches aligned with the product’s purpose.
    • Document conversations and updates accurately in the CRM system.
    • Collaborate with the team to maintain high service quality and customer satisfaction.
    • This is a 3-month contract role with the possibility of extension based on performance and business needs.
       

    Needed experience & skills:

    • At least 6 months of experience in customer support or a related field.
    • English level B2+.
    • Clear communication skills, empathy, and a customer-focused mindset.
    • Ability to solve problems, think critically, and pay attention to details.
    • Comfortable working with CRM systems (Intercom is a plus).
    • Proactive, adaptable, and open to feedback.
       

    Work with EverHelp is about:

    • 20+ vacation days and unlimited sick leaves,
    • Ability to work fully remotely,
    • A professional team of specialists, ready to share their expertise, along with internal communities and team activities, fosters continuous learning and development both within the team and on an individual level,
    • Opportunity for a career growth. 32% of our teammates obtained a new role during their first year of work in our company. 86% of our Team Leads have been our Customer Support Agents in the past.
       

    Submit your resume and join our team!

    More
  • Β· 595 views Β· 151 applications Β· 9d

    Customer Support Specialist

    Full Remote Β· Countries of Europe or Ukraine Β· Product Β· English - B2
    About the Role At Scrambly, we are revolutionizing the rewarded advertising space, currently serving over 3 million users in the USA. Over the past few years, we've grown rapidly, and we’re looking for incredible people to help us continue pushing...

    About the Role
    At Scrambly, we are revolutionizing the rewarded advertising space, currently serving over 3 million users in the USA. Over the past few years, we've grown rapidly, and we’re looking for incredible people to help us continue pushing boundaries and delivering top-tier digital solutions.

    Now we're hiring a Customer Support Specialist to deliver fast, accurate, and empathetic assistance to Scrambly’s users. You'll resolve issues efficiently, ensuring customer satisfaction, maintaining platform trust, and acting as the voice of the user to internal teams.

    Key Responsibilities

    • Deliver exceptional customer support across multiple channels including live chat, email, and social media platforms, ensuring timely and professional responses
    • Maintain First Contact Resolution (FCR) excellence by providing accurate, complete solutions that resolve customer inquiries on initial contact
    • Ensure all customer communications strictly adhere to the company's Tone of Voice guidelines and brand standards, creating consistent and on-brand customer experiences
    • Provide responses that are accurate, compliant with company policies, and aligned with current procedures and quality guidelines
    • Proactively identify and escalate complex cases or emerging issues to appropriate teams, demonstrating sound judgment and problem-solving skills
    • Take full ownership of assigned support cases from initial contact through resolution, maintaining accountability for customer satisfaction
    • Manage and execute individual support operations projects, including process improvements, documentation updates, and quality initiatives
    • Maintain detailed and accurate case documentation in CRM systems, ensuring complete audit trails for all customer interactions
    • Collaborate cross-functionally with Product, Operations, and Quality Assurance teams to communicate customer feedback and contribute to service improvements
    • Meet and exceed key performance indicators (KPIs) including response time, resolution time, customer satisfaction scores (CSAT), and quality assurance (QS) metrics
    • Stay current with product knowledge, policy updates, and industry best practices through ongoing training and self-directed learning
    • Contribute to knowledge base development by identifying gaps and creating clear, helpful documentation for both customers and team members
    • Participate in team meetings, provide constructive feedback, and support continuous improvement initiatives within the support organization

    Requirements

    • English: Strong written communication skills (B2 or better)
    • Flexibility to work in shifts, including weekends and holidays as required by business needs
    • Effective time management skills
    • Strong communication and interpersonal skills, ability to communicate technical information in an easy-to-understand, user-friendly way
    • Exceptional attention to detail and accuracy in all customer communications and documentation
    • Reliable internet connection and appropriate home office setup for remote work
    • Great adaptability skills, with experience adjusting to high-volume support periods and evolving product updates

    Nice to Have

    • At least 1 year of proven experience working in customer support
    • Experience working efficiently with CRM, admin panel and others (Freshdesk, Retool, Affise, etc)
    • Knowledge of basic troubleshooting methodologies and technical support fundamentals
    • Previous experience in a metrics-driven environment with exposure to KPIs like CSAT, NPS, FCR, and AHT
    • Experience working in international or multicultural teams

    What We Offer

    • Startup environment with freedom to experiment and implement your ideas
    • Opportunities for career growth as Scrambly scales internationally
    • Training, development support, and bonuses for professional learning
    • Work schedule: 4/2 rotation; morning/evening shifts (8:00-16:00/16:00-00:00; Kyiv time)
    More
  • Β· 116 views Β· 28 applications Β· 18d

    Senior DevOps Engineer

    Full Remote Β· Countries of Europe or Ukraine Β· 5 years of experience Β· English - B2
    Solid Software is looking for an experienced Senior DevOps Engineer to join our team. In this role, you will focus on modernizing DevOps infrastructure and CI/CD pipelines to improve reliability, security, cost efficiency, and delivery speed. This is a...

    Solid Software is looking for an experienced Senior DevOps Engineer to join our team.
    In this role, you will focus on modernizing DevOps infrastructure and CI/CD pipelines to improve reliability, security, cost efficiency, and delivery speed.

    This is a hands-on senior-level position where you will lead high-impact infrastructure initiatives, quickly dive into existing architecture, identify systemic issues, and deliver practical, well-documented improvements within a defined timeframe.

    You will work closely with engineering, platform, security, and product teams to reduce operational risk and support scalable growth.

    The position requires availability for evening meetings with a Canada-based team (up to 12:00 AM, GMT+2).

    ‍

    What will you do?
     

    β€’ Design and implement scalable, secure, and cost-efficient cloud infrastructure;
    β€’ Lead key DevOps and platform initiatives, including CI/CD modernization, GitOps adoption, and zero-downtime deployments;
    β€’ Improve and maintain CI/CD pipelines to ensure fast, reliable, and secure releases;
    β€’ Identify and address technical debt, scalability challenges, and operational risks;
    β€’ Enhance observability, monitoring, and incident response across production systems;
    β€’ Work closely with engineering and product teams to shape infrastructure strategy;
    β€’ Mentor engineers and promote DevOps best practices;
    β€’ Maintain clear documentation and ensure solutions support business goals.
     

    Requirements
     

    β€’ Strong experience designing, building, and operating modern CI/CD pipelines, including GitOps approaches (ArgoCD, Flux, or similar);
    β€’ Deep hands-on expertise with a major cloud provider (AWS preferred) and Infrastructure as Code tools such as Terraform, CloudFormation, or CDK;
    β€’ Extensive experience with containerization and orchestration technologies: Docker, Kubernetes (EKS or similar), Helm;
    β€’ Strong programming skills in Python or Go for automation, tooling, and infrastructure workflows;
    β€’ Expert-level knowledge of Linux/UNIX systems administration and Git;
    β€’ Advanced understanding of cloud networking (VPC design, DNS, routing, service mesh) and cloud security (IAM, threat modeling, compliance automation);
    β€’ Solid experience with observability, monitoring, and alerting using tools such as Prometheus, Grafana, Loki, and/or Datadog;
    β€’ Ability to quickly understand complex systems and deliver impactful improvements within a limited contract timeframe.

    β€’ Upper-Intermediate English (B2): Able to actively participate and lead meetings

    ‍

    Why Solid Software?
     

    β€’ We support Ukraine;
    β€’ A wonderful team of enthusiasts and like-minded people;
    β€’ Atmosphere of comfortable work & life balance;
    β€’ Flexible schedule and work-from-home opportunity;
    β€’ Work with trendy and sometimes experimental technologies;
    β€’ MacBook Pro and great tech;
    β€’ Lack of bureaucracy;
    β€’ Compensation of professional events, sports activities;
    β€’ Anniversary presents;
    β€’ Accounting and lawyer services
    ‍

    Professional growth
     

    β€’ Mentorship program;
    β€’ Internal career path program: from Developer to Architect. It consists of 11 knowledge areas, books, training sessions, and work activities;
    β€’ Corporate library with best programming books (+ an ability to order a particular book if we miss it);
    β€’ Ability to work on challenging projects with awesome clients;
    β€’ Professional and constant feedback.
     

    We truly value the unique talents and skills that each individual brings to our company. As we continue on our journey of growth, we eagerly anticipate the opportunity to welcome you into our team. 

    Talk to you soon!

    More
  • Β· 32 views Β· 3 applications Β· 14d

    Media Buyer (Gambling Vertical) to $5000

    Full Remote Β· Poland, Ukraine, Georgia, Lithuania, Latvia Β· 1 year of experience Β· English - None
    We are looking for an experienced Media Buyer to work with the Gambling vertical Tier1. You will be responsible for launching, optimizing, and scaling advertising campaigns across multiple traffic sources. Traffic Sources Facebook Ads TikTok Ads In-App...

    We are looking for an experienced Media Buyer to work with the Gambling vertical Tier1. You will be responsible for launching, optimizing, and scaling advertising campaigns across multiple traffic sources.

     

    Traffic Sources

    • Facebook Ads
    • TikTok Ads
    • In-App traffic

     

    Responsibilities

    • Launch and manage gambling campaigns across FB, TikTok, and in-app sources
    • Optimize campaigns to achieve stable ROI and profit growth
    • Test creatives, funnels, approaches, and Tier1 GEOs
    • Scale profitable campaigns and manage budgets
    • Analyze performance metrics and make data-driven decisions
    • Work closely with the team to improve overall results
    • Follow internal processes and reporting standards

     

    Requirements

    • Proven experience as a Media Buyer in the Gambling vertical
    • Hands-on experience with Facebook Ads, TikTok Ads, and/or in-app traffic
    • Strong understanding of performance marketing and analytics
    • Ability to work independently and take full ownership of campaigns
    • Result-oriented mindset and readiness to work with profit-based KPIs
    • Experience with trackers, analytics tools, and anti-detect browsers is a plus

     

    Compensation

    Profit-based commission model:

    • $0 – $10,000 β†’ 15%
    • $10,000 – $15,000 β†’ 20%
    • $15,000 – $25,000 β†’ 25%
    • $25,000+ β†’ 40%

     

    What We Offer

    • Fully remote work format
    • Flexible and fast-paced environment
    • Opportunity to work with scalable budgets and strong offers
    • Transparent commission system
    • Long-term cooperation and growth opportunities to Team Lead

     

    If you have solid experience in gambling and are ready to scale profitably β€” we’d be happy to connect

    More
  • Β· 154 views Β· 22 applications Β· 14d

    Middle/Senior Rust Developer

    Full Remote Β· Worldwide Β· 4 years of experience Β· English - C1
    We invite Middle/Senior Rust Developer to join our team for remote, long-term cooperation. Gransoft develop an large-scale low-latency in-house trading engine. Requirements: Strong and confident knowledge of Rust. 4+ years of professional software...

    We invite Middle/Senior Rust Developer to join our team for remote, long-term cooperation.

    Gransoft develop an large-scale low-latency in-house trading engine.

    Requirements:

    • Strong and confident knowledge of Rust.
    • 4+ years of professional software development experience, including at least 2 years of hands-on experience with Rust
    • Experience with Unix-family operating systems.
    • Experience with cloud platforms.
    • Experience with low-latency data messaging systems (e.g. Redis)
    • Experience with CI/CD solutions, Supervisor and docker.
    • An high-level proficiency in English: reading, writing and speaking
    • Self-motivated, highly responsive, and committed to meeting tasks and deadlines.

       

    Strong plus

    • Experience with Python.
    • Experience with real-time and large-scale systems
    • Experience with finance domain.

       

    We offer:

     β€” Interesting and challenging project

     β€” Creative and friendly atmosphere

     β€” Our company policy is to welcome your ideas and suggestions

     β€” An international team of experienced developers

     β€” Flexible work schedule

     β€” 8-hour workday

    More details could be given during an interview 
    Please include your Telegram username in CV.

    More
  • Β· 14 views Β· 1 application Β· 7d

    Senior Java Developer (Spark, Hadoop)

    Full Remote Β· Ukraine Β· 5 years of experience Β· English - B2
    Project Description: A next-generation cross-asset data management platform to provide globally consistent data and innovative tools to support business strategy for trade/sales clients that is built on big data architecture, highly scalable, and...

    Project Description:

    A next-generation cross-asset data management platform to provide globally consistent data and innovative tools to support business strategy for trade/sales clients that is built on big data architecture, highly scalable, and cloud-ready. The platform enables industry-leading analytics, client reporting, regulatory compliance, surveillance, supervisory reporting, and data science solutions (data flame). The project tech stack: Apache Spark, Hive, Java, Scala, Spring, SQL, Kafka, Hadoop.

    We are looking for a strong Senior Java Developer with Big Data experience (Hadoop, Spark) capable of build the design and establish the framework in order to expose and distribute the Risk data to wide variety of consumers including Finance, Front office Risk Systems, Trading Systems, Back office and Account systems. This should cover low latency access and Streaming, Push / Pull mechanisms depending on the type of consumers.

    The role of the Senior Java Developer involves working with strong development teams (3 Senior Java Developers), the opportunity to work with big data improving knowledge in this domain utilizing the resources of an international bank.

    Responsibilities:

    β€’ Design and build frameworks for ingesting/modeling the complex Risk data
    β€’ Develop Low latency caching to service Front office risk systems

    Mandatory Skills Description:

    β€’ At least 5 years of experience in software development, including professional backend software development experience;
    β€’ Strong Knowledge of Java programming languages
    β€’ 1+ year of Big data development with extensive hands-on experience with Spark programming
    β€’ Strong knowledge of big data technologies like Hadoop (Hive) and Spark
    β€’ Should be familiar with algorithms and design patterns
    β€’ Understanding of distributed systems.
    β€’ Understanding of CI/CD workflow.
    β€’ Familiarity with Linux environment including scripting skills

    Nice-to-Have Skills Description:

    β€’ Experience In-memory databases and caching
    β€’ Job Orchestration tools like Autosys or Airflow
    β€’ Financial background (where possible)

    Languages:

    English: B2 Upper Intermediate

    More
  • Β· 165 views Β· 23 applications Β· 23d

    Full-Stack Developer - Equity Position - Saluso Health Platform

    Full Remote Β· Worldwide Β· 2 years of experience Β· English - B2
    We're looking for a junior developer to help complete Saluso, our health management platform. About Saluso:Saluso is a healthcare platform that centralizes health data, connects patients with healthcare professionals, and enables personalized health...

    We're looking for a junior developer to help complete Saluso, our health management platform.

     

    About Saluso:Saluso is a healthcare platform that centralizes health data, connects patients with healthcare professionals, and enables personalized health management. Our mission is to give people ownership of their health data and change how healthcare is delivered through innovation and closer doctor-patient relationships.

     

    The Opportunity:

    • Equity position with significant equity stake
    • Additional compensation: up to $400/month
    • Development is 40% complete β€” patient web app (frontend + backend) is fully done and testable
    • Live demo: https://patient-web-app-mocha.vercel.app/
    • Next: build the mobile patient app and doctor web app (Next.js)
    • Strong Cursor AI experience is essential (mobile/web experience is nice-to-have)
    • Ukrainian speaking preferred
    • English B2 minimum required

     

    What We've Built:

    • Patient web application with centralized health records
    • Doctor-patient messaging
    • Wearable device integration
    • Medication management
    • AI-powered health insights
    • Health goal tracking and planning
    • Secure, HIPAA/GDPR compliant infrastructure

       

    Why This Role:

    • Join early with meaningful equity
    • Build on a solid foundation β€” backend ready, focus on frontend/mobile
    • Work on a healthcare technology project with real impact
    • Learn and grow in a supportive environment
    • See your work deployed and used by real users

       

    If you're interested and have strong Cursor experience, let's discuss!

    More
Log In or Sign Up to see all posted jobs