Jobs at Djinni

Bookimed is a global medical treatment platform helping people choose the right clinic and doctor across multiple countries. It’s a high-ticket, high-trust category where “more traffic” is meaningless unless you can convert it into real patient decisions.

We’re building a growth engine that combines performance marketing + conversion funnels + product improvements, and we’re looking for a Growth Lead who can own this end-to-end and make it scalable.

This is not a “run ads and report CPM” role. It’s a role for someone who thinks in repeatable growth loops: channel → creative → landing/funnel → offer → product conversion → economics → scale.

What you’ll own

• Build and scale paid acquisition across the channels you’re strongest in (Meta / Google / TikTok / YouTube — not all required).
• Turn “campaigns” into repeatable growth plays (creative + funnel + offer + product conversion).
• Drive conversion improvements with product thinking: landing pages, onboarding flow, trust/proof, messaging, friction removal.
• Shape a performance-driven creative system (ads creatives, UGC-style assets, content that converts — not “nice content”).
• Run a consistent testing rhythm: launch → learn → decide → iterate → scale.
• Lead and align a small cross-functional group (paid / content / SMM + tight collaboration with product and sales).

What success looks like (first 60–90 days)

• You’ve launched and validated 1–2 scalable growth plays that show clear positive momentum and can be expanded with budget.
• The team is operating with a stable experimentation cadence and clear priorities — without founder micromanagement.
• We have a clear path to scale what works and kill what doesn’t.

What we’re looking for

Must-have

• Strong hands-on experience in performance marketing (you’ve scaled spend, not just managed agencies).
• Real funnel/CRO instincts: you can improve conversion with structure, not opinions.
• Solid understanding of unit economics and how to scale profitably.
• Ownership mindset: you don’t need perfect conditions — you create them.

Nice-to-have

• Experience in high-ticket lead gen, marketplaces, or complex decision journeys.
• Strong creative sense for performance (what actually makes ads convert).
• Comfort working with product teams and shipping improvements fast.

Why Bookimed

• Meaningful category: you’re helping people make serious health decisions, not selling another subscription.
• Complex growth challenge: high trust, multi-market, high intent — perfect for someone who likes building systems.
• AI inside the company: we actively invest in AI to speed up content, experimentation, and product improvements (not as a buzzword, but as a multiplier).

• Room to grow: if you build a scalable growth engine, this role can evolve into broader marketing leadership over time.

   

How to apply

Send:

• A short note on which channels you’re best at and what you’ve scaled.

• 2–3 examples of growth plays you’ve run (what you changed or created in the funnel and why).

   

PayDo, a leading Electronic Money Institution (EMI) authorised by the FCA in the UK, FINTRAC in Canada, and MFSA in Malta, operates in 140+ countries and over 25 industries. Offering multicurrency IBANs, merchant solutions, mass payment options, acquiring, - PayDo provides premium and convenient payment services. With all features available through one platform and contract, PayDo is a preferred solution for modern online businesses.

We are looking for a high-energy, connected, and strategic PR Manager to spearhead our global presence. You won’t just manage news; you will shape the narrative of a fast-growing Fintech brand and its leadership. We need a "door-opener" who thrives on securing earned media in Tier-1 outlets and crafting stories that stick.

Key Responsibilities:

• PR Strategy & Execution: Build and lead the PR roadmap for the company and our C-level executives to drive brand authority in the B2B Fintech space.
• Media Relations (Tier-1): Leverage your existing network to secure organic coverage in top-tier business and tech publications (e.g., TechCrunch, Forbes, Bloomberg, Reuters, Financial FT).
• Expert Content Creation: Write high-impact articles, op-eds, and press releases. Note: We value authentic, human-driven storytelling; we are looking for a writer who doesn’t rely on AI to find a voice.
• Thought Leadership: Position our top management as industry visionaries through speaking slots at major global events (ICE, Money20/20) and podcast appearances.
• Crisis & Reputation Management: Proactively monitor the industry landscape and manage the brand’s reputation across global markets.

Requirements:

• 3+ years of experience in B2B Fintech industry: Proven experience in B2B tech, ideally within Fintech, Payments or iGaming.
• The "Rolodex": A solid track record of established relationships with journalists and editors at Tier-1 international media.
• Exceptional Writing: Ability to turn complex technical products into compelling narratives. Native or near-native English is a must.
• Proactive Mindset: You don’t wait for a brief; you identify trends and pitch stories before the competition does.
• Proven experience collaborating with PR agencies and journalists, combined with strong research skills for identifying and sourcing relevant media contacts.

Nice to have:

• Design skills for creating pitch materials
• Certifications in PR and Content Writing

We work in a result-driven culture. You will fit in if you:

• Own your work with no excuses.
• Take initiative and act before being told.
• Deliver results that make a real impact.
• Solve problems quickly with practical solutions.

What we offer:

• Annual Learning & Development Budget – invest in your growth with dedicated funds for courses, training, and certifications.
• Regular Performance Reviews Based on KPIs – for your professional growth.
• Transparent career growth – with opportunities to achieve Lead roles within 1 year, Head roles in 2 years, and even C-level within 4 years, based on exceptional performance.
• Innovation Financial Rewards – share your ideas through our PayDo Ideas Hub and earn extra bonuses.
• Public Holidays tailored to your country’s calendar.
• Flexible Payout Options – PE accounts or popular e-wallets.

Become part of a global team redefining FinTech. Your expertise, passion, and ideas will shape the future of payments with PayDo!

We are looking for a skilled Embedded Engineer to join our growing team and support customers in delivering IoT-driven solutions. As our Embedded department continues to expand, we are seeking professionals with strong analytical thinking and solid technical expertise.

In this role, you will collaborate with a team of experienced Embedded Engineers to design and implement high-quality solutions that address real-world challenges. This role suggests working with embedded systems, cloud connectivity, and modern communication technologies.

If you’re a motivated Embedded Developer ready to take the next step in your career, we would be excited to collaborate with you!

Requirements

• 4+ years of experience with C
• Experience with cloud connectivity applications, including monitoring and Firmware-Over-the-Air (FOTA) solutions
• Strong background in communication technologies such as LTE, BLE, OpenThread, MQTT, and cybersecurity
• Strong knowledge of Embedded Linux
• Practical experience with Yocto Linux
• Experience with RTOS
• Experience in debugging and troubleshooting embedded systems, including software debugging on real devices (using J-Link, ST-Link) and resolving system-level issues
• Upper-Intermediate level of English

WOULD BE A PLUS:

• Hardware knowledge
• Experience with Docker, GitLab, and Jira

Responsibilities

• Design separate components, modules, classes, devices
• Code, debug, document, and maintain portions of software and hardware
• Perform different types of testing
• Participate in estimation and planning sessions
• Contribute to the development of technical project documentation and user documentation
• Provide assistance to test engineers and support personnel in solving technical issues of software installation and its operation
• Participate in conference calls and face-to-face meetings with the Customer and Customer partners
• Comply with the best engineering practices, technical standards, and quality criteria set forth on the project
• Report status and progress according to the project and company demands
• Spot current deficiencies in the development process, adopted procedures, and engineering practices, environment configurations, etc., and suggest improvements
• Escalate technical issues to the Architect, Team Lead, and Project Manager

We’re looking for a talented person to join our Development team. Your role will encompass a range of responsibilities; the main one is the delivery of projects on all life cycles.

You will work closely with developers, designers, QA's, and clients.

About you

• At least 1 year of professional experience as a Product / Delivery Manager, especially with iOS and Android in Outsource companies. 
• Experience in teams of 2-7 persons.
• Understanding of UX patterns of mobile apps.
• Strong understanding of project development life-cycle.
• Strong understanding of Agile / Scrum.
• Level of English — intermediate+.
• Respect your and our time, and do not apply if you don't have experience in an Outsource company.

Responsibilities

• Collaborate with the development team and customers.
• Conduct research: user, products, tools (3rd parties); Analyze competitors and follow best practices of the product.
• Set up and lead daily / weekly meetings.
• Be responsible for the result.
• Create user stories and keep project documentation updated.
• Stay updated with the latest design trends, techniques, and technologies to ensure our products are always at the cutting edge of features and design.

Ability to promote to COO and Stock Option.

Please send your CV.

Johnson Controls is an International Company is a global leader in high-quality electronic security systems. We operate in Ukraine through our subcontractor in Kyiv, developing top-tier security solutions.

We’re looking for an experienced Full Stack Developer to join our team and work on cutting-edge web applications. 

If you have a passion for clean, scalable code and enjoy working in a professional environment, this is for you. 

• 4+ years of experience in PHP/JavaScript/HTML/CSS development 

• Strong OOP knowledge 

• Solid experience with React/Redux 

• Experience in building RESTful APIs 

• Knowledge of MySQL/MariaDB 

• Experience with Go/Dart is a plus 

• Experience with Apache Thrift RPC is a plus 

• Experience with NodeJS is a plus We Offer: 

• Remote work 

• 8-hour workday 

• 20 paid vacation days + 8 paid sick days

• Medical insurance 

• Professional and supportive environment Responsibilities: 

• Design and develop web applications with a scalable architecture 

• Ensure high-quality, responsive, and maintainable code 

• Work closely with the engineering team to launch new features 

• Maintain code integrity and organization 

Employment Type: Full time

What you will do:

PowerManage is an AlmaLinux-based platform that provides capabilities to control and manage end users’ security panels hosted by intrusion security service providers.

As an engineer hired for this position, you will be part of the L3 technical support team, providing support during regular working hours to enterprise customers using PowerManage in various parts of the world (Europe, APAC, LATAM, South Africa, etc.). In rare cases, when critical production issues occur, an engineer should be available during non-working hours.

Responsibilities

• Provide technical support to customers’ production installations during regular working hours

• Communicate effectively with the L2 technical support

team

• Troubleshoot and resolve software issues in a production environment

• Handle DevOps-specific tasks, including automation, monitoring, and infrastructure management

What we look for:

Required

• Advanced experience with Linux systems or we provide with a course

• Strong troubleshooting skills

• Good networking skills

• Solid experience with monitoring systems (Prometheus, Grafana, Zabbix)

• Good analytical skills

• English level: Upper-intermediate B2:

• Ability to handle email communication and phone calls in English

• Ability to read and write technical documentation

Preferred

• Experience with cloud providers (AWS, GCP)

• Understanding of databases (MariaDB, Redis, PostgreSQL)

• Ability to read and write Python and bash scripts

• Understanding of the SDLC (Software Development Life

Cycle) principles

• Understanding of cybersecurity best practices

Here’s what we will offer:

• Competitive pay.

• Paid vacation, holidays, and sick time.

• Extensive product and on-the-job/cross-training opportunities, supported by our outstanding internal resources.

• Encouraging and collaborative team environment.

• Scheduling and management support.

About Johnson Controls

Johnson Controls is a global leader in smart, sustainable building solutions, security, and fire protection. With over 140 years of innovation, we develop cutting-edge technologies that enhance efficiency, safety, and comfort in buildings worldwide. Our mission is to create a smarter, healthier, and more sustainable future through intelligent automation and advanced energy solutions.

ExistLive is a zero-fee ticketing, RSVP, and fundraising platform built for nonprofits, artists, and event organizers.

Role Overview

We’re looking for a Back-End Engineer to design, develop, and maintain our web applications and infrastructure. You’ll work closely with our front-end and product teams to deliver clean, reliable, and scalable systems that power real-world events and fundraising campaigns.

Format: Remote, full-time

Timezone: EEST (Kyiv) with at least 4 hours overlap

Start: ASAP

Responsibilities

• Build clean and fast Go services on Cloud Run (stateless, timeouts, concurrency, graceful shutdown).
• Develop and refine Stripe payment flows (Checkout / Connect / SetupIntents, webhooks, idempotency, retries).
• Implement ticketing logic (reservations, row-level locks, compensations on failure).
• Design and evolve REST APIs (OpenAPI-first), ensure backward compatibility and proper error handling.
• Work with PostgreSQL: schemas, migrations, indexes, EXPLAIN/ANALYZE, and query optimization.
• Integrate with Elastic proxy for event/ticket indexing and rebuild pipelines.
• Add observability (Datadog metrics/logs/traces) and define alerting standards.
• Write meaningful unit/integration tests and participate in constructive code reviews.

Qualifications

• 2+ years of production Go experience (context, goroutines, sync, http, pgx/driver).
• Strong SQL/PostgreSQL background (transactions, EXPLAIN, deadlocks, row-level locking).
• Understanding of Stripe/webhooks/idempotency — or willingness to learn quickly.
• Basic GCP/Docker experience (Cloud Run, environments, secrets).
• Strong API design mindset with Clean Architecture principles (SOLID, KISS, DRY, YAGNI).
• Self-driven, reliable, and ready to take ownership of full feature chunks — no micro-tasks.

Preferred Skills

• Firebase Auth, external login providers.
• Datadog APM (tracing, log correlation).
• Elasticsearch integration, indexing pipelines.
• OpenAPI-first, client/server generation; compile-time DI (Wire/alternatives).
• Intermediate+ English for documentation and team communication.

Tech Stack

Language: Go 1.25+

HTTP: Chi router + custom middleware

Database: PostgreSQL + PostGIS

ORM: GORM

Search: Elasticsearch (via proxy service)

Payments: Stripe (Checkout / Connect / SetupIntents)

Auth: Firebase Auth (+ custom tokens)

gRPC: partial, expanding

Containerization: Docker

CI/CD: GitHub Actions

Infrastructure: GCP (Cloud Run, App Engine, Cloud Storage)

Observability: Datadog

Code Quality: golangci-lint, testify tests

Who we’re looking for

• 2+ years of production Go experience (context, goroutines, sync, http, pgx/driver; profiling is a plus).
• Strong SQL/PostgreSQL: transactions, indexes, EXPLAIN, deadlocks, row‑level locking.
• Understanding of Stripe/webhooks/idempotency — or willingness to learn fast.
• Basic GCP/Docker experience: build an image, deploy to Cloud Run, configure environment variables/secrets.
• API design skills and commitment to simplicity (KISS, Clean Architecture).
• Self‑driven, go-getter mindset, and ready to take chunks of work, not micro‑tasks.

How We Work

• GitHub Flow: small PRs, meaningful commits.
• Linters via golangci-lint, formatting with gofmt/goimports.
• Mandatory idempotent handlers for webhooks and retries with backoff.
• Non-functional priorities: reliability > performance, with performance budgets for hot paths.

What We Offer

• Visible impact: your code powers real-world events and fundraising.
• Influence on architecture and technical debt priorities.
• Transparent code reviews and respectful collaboration.
• Paid 2-week trial period, followed by clear decision from both sides.
• 10 paid vacation days per year (after 1 year, flexible usage).

💬 Don’t meet every single requirement?

No problem. If you’re excited about what we’re building, we’d love to hear from you.

ABOUT US 

We're a mobile app development team focused on health and fitness. Our newest app is gaining traction on TikTok, and we need a creative content strategist to help us scale our video content production.

WHAT YOU'LL DO

• Come up with creative ideas and hooks for video content that promotes our products
• Write video scripts - including exactly what the creator should say on camera
• Create visual shooting instructions for creators (how to film, what to show, scene-by-scene direction)
• Write text hooks and captions that stop the scroll and drive engagement

• Think strategically about angles and concepts that can push our products forward on TikTok

   

YOU'RE A GOOD FIT IF YOU

• Write in English at a fluent (native-level fluency preferred)
• Have a strong sense of what makes TikTok content perform — trends, hooks, pacing
• Can think both creatively (ideas, concepts) and practically (clear instructions for creators)
• Know how to use AI tools to work faster without sacrificing quality
• Have an iPhone (our apps are iOS-only, and you'll need to test and understand the product)
• Have strong research skills and instincts for what makes content catch on

WORK DETAILS

• Location: Remote
• Type: Part-time
• Hours: 10-30 hours per week (flexible)

HOW TO APPLY

Send us your portfolio of any social media work you've done - video scripts, content concepts, or TikTok examples are a big plus.

We'll ask shortlisted candidates to complete a brief test task (should take up to 1 hour) to see your skills in action.

We’re building an ecosystem of 15 Shopify Apps designed to power and optimise services for high-end clients.
You’ll be involved in the full development cycle – from system architecture to production deployment, working closely with our CTO and product team.

We’re continuously hiring experienced Shopify App developers – this role is permanently open.

Tech skills:

• Experience in developing Shopify Apps is a must

   

• Shopify
• React.js
• Node.js
• Remix.js
• Polaris
• GraphQL
• Rest API
• Prisma
• PostgreSQL
• Docker
• Git
• Vite

What we offer:

• Product-focused work: You’ll build our own internal apps, not client projects.
• Top-notch approach: Clean codebase, thorough documentation, and scalable architecture.
• Remote-first: Work from anywhere.
• Ukrainian tax support: We cover your taxes and provide an internal accountant.
• Team of pros: Work directly with founders and experienced engineers who care about doing things the right way.

Hiring steps:

1. Interview with recruiter (30-60 min)

2. Technical interview CTO (60 min)

3. Paid test assignment

Who we are:

Adaptiq is a technology hub specializing in building, scaling, and supporting R&D teams for high-end, fast-growing product companies in a wide range of industries.

About the Product:

Bringg is an enterprise-grade last-mile delivery platform powering global retailers and logistics leaders. The platform processes hundreds of millions of transactions annually, using AI-driven decision-making, advanced algorithms, and distributed systems to optimize routing, dispatch, driver management, and real-time delivery tracking at global scale.

Bringg’s strong Application Support Team works closely with our customer success, ensures platform reliability under high data volume and solves complex operational challenges.

About the Role:

As an Application Support Engineer on the Bringg team, you will own end-to-end resolution of technical and product issues for large international customers. 
You will work closely with customer success, solutions experts, and R&D to investigate incidents, perform root cause analysis, validate fixes, and drive improvements in a mission-critical platform, ensuring a high level of service in an operationally critical environment.

Key Responsibilities:

• Respond to customer and technical support inquiries from Bringg users on Web and Mobile platforms.
• Investigate and diagnose issues using SQL queries, log analysis, and API monitoring tools.
• Manage support cases, prioritize competing incidents, and ensure timely follow-up.
• Escalate complex bugs to the R&D team with clear reproduction steps and impact assessments.
• Coordinate incident communications with internal teams and external stakeholders.
• Validate and functional-test fixes related to support cases across platform components.
• Collect customer requirements and configuration requests to inform platform enhancements.
• Monitor production performance metrics and usage reports to identify support trends.
• Create and update technical documentation and train team members and customers.
• Propose and implement improvements to support processes for efficiency and quality.

Required Competence and Skills:

• 2+ years of experience in L2 or L3 Application Support
• Strong SQL skills for data analysis and troubleshooting
• Hands-on experience with RESTful APIs and system integrations
• Experience supporting Web and Mobile applications in production environments
• Customer-facing mindset, with the ability to manage relationships under pressure
• Experience working in operationally critical, high-pressure environments, including incident management
• Fluent English, with strong written and verbal communication skills

Nice to Have:

• Experience with Postman, Salesforce or other integration/CRM tools 
• Bachelor’s degree in Computer Science or a related technical field.

Why Us:

We provide 20 days of vacation leave per calendar year (plus official national holidays of a country you are based in).

We provide full accounting and legal support in all countries we operate.

We utilize a fully remote work model with a powerful workstation and co-working space in case you need it.

We offer a highly competitive package with yearly performance and compensation reviews.

Quantum is a global technology partner delivering high-end software products that address real-world problems. 

We advance emerging technologies for outside-the-box solutions. We focus on Machine Learning, Computer Vision, Deep Learning, GIS, MLOps, Blockchain, and more.

Here at Quantum, we are dedicated to creating state-of-art solutions that effectively address the pressing issues faced by businesses and the world. To date, our team of exceptional people has already helped many organizations globally attain technological leadership.

We constantly discover new ways to solve never-ending business challenges by adopting new technologies, even when there isn’t yet a best practice. If you share our passion for problem-solving and making an impact, join us and enjoy getting to know our wealth of experience!

About the position

Quantum is expanding the team and has brilliant opportunities for a Software Engineer. The client is a technological research company that utilizes proprietary AI-based analysis and language models to provide comprehensive insights into global stocks in all languages. Our mission is to bridge the knowledge gap in the investment world and empower investors of all types to become “super-investors.”

Through our generative AI technology implemented into brokerage platforms and other financial institutions’ infrastructures, we offer instant fundamental analyses of global stocks alongside bespoke investment strategies, enabling informed investment decisions for millions of investors worldwide.

Must have skills:

• 5+ years of professional Python development
• 2+ years working with Apache Spark and ETL pipelines
• At least 1 year of practical experience with Kubernetes and containerized environments
• Strong knowledge of SQL and NoSQL databases
• Hands-on experience building APIs with FastAPI
• Proficiency with Docker, CI/CD processes, and Git version control
• Solid background in AWS cloud services
• Practical understanding of Airflow or similar workflow orchestration tools
• Upper-Intermediate or higher English proficiency (spoken and written)

Would be a plus:

• Experience in the financial domain
• Experience with LLMs (Large Language Models)
• Experience with DynamoDB, Delta Lake, Couchbase
• Experience in Google Cloud

Your tasks will include:

• Develop and maintain services with LLM-based solutions
• Optimize ETL pipelines and integrate models into production
• Develop and maintain backend APIs
• Deploy and manage pipelines on AWS
• Kubernetes service development
• Collaborate with other teams and managers
• Participate in code reviews and follow existing engineering standards

We offer:

• Delivering high-end software projects that address real-world problems
• Surrounding experts who are ready to move forward professionally
• Professional growth plan and team leader support
• Taking ownership of R&D and socially significant projects
• Participation in worldwide tech conferences and competitions
• Taking part in regular educational activities
• Being a part of a multicultural company with a fun and lighthearted atmosphere
• Working from anywhere with flexible working hours
• Paid vacation and sick leave days

Join Quantum and take a step toward your data-driven future.

Full-Spectrum Recruitment

Own end-to-end hiring for all roles: engineering, production, operations, finance, supply chain, leadership.

Define hiring strategy together with founders and department heads.

Build and manage structured candidate pipelines.

Conduct structured interviews (behavioral + competency-based).

Coordinate technical and managerial evaluation stages.

Manage offer negotiations and closing.

People Operations

Build onboarding and integration processes.

Support performance review cycles and feedback culture.

Develop internal HR policies and documentation.

Track hiring and retention metrics.

Support team leads in team development and conflict resolution.

Requirements

3+ years of experience in recruitment (agency or in-house).

Experience hiring across multiple functions (not only tech).

Strong sourcing and headhunting skills.

Ability to assess both hard skills and cultural alignment.

Structured, ownership-driven mindset.

Comfortable operating in high-growth or fast-changing environments.

English — Upper-Intermediate or higher.

Will Be a Strong Advantage

Experience in manufacturing, defense, robotics, or hardware companies.

Experience building HR processes from scratch.

Understanding of compensation structures and performance systems.

We are seeking an experienced Database Administrator (DBA) with strong expertise in database management and AWS cloud infrastructure.

Requirements
Key Responsibilities:

• Administer and optimize databases such as Amazon RDS(Postgres, MariaDB), MongoDB, Clickhouse
• Monitor database performance, availability, and capacity; proactively tune and optimize systems
• Ensure database security, encryption, access control, and compliance with best practices
• Collaborate with application and DevOps teams to support cloud-native architectures
• Troubleshoot database and infrastructure issues in production environments
• Automate routine DBA tasks using scripts and cloud-native tools

Required Skills & Qualifications:

• Strong hands-on experience with cloud databases on AWS
• Proficiency in one or more databases (Postgres, MariaDB, MongoDB, Clickhouse, etc.)
• Strong knowledge of database performance tuning, indexing, and query optimization
• Familiarity with IAM, VPC, security groups, and cloud security best practices
• Experience with monitoring tools such as CloudWatch, Performance Insights, or similar
• Strong troubleshooting and problem-solving skills

Nice to Have:

• Experience with Terraform/Terragrunt
• Experience with data migration tools like AWS DMS

What we offer:
 

Rewards & Celebrations

• Quarterly Bonus System
• Team Buildings Compensations
• Memorable Days Financial Benefit

Learning & Development

• Annual fixed budget for personal learning 
• English Language Courses Compensation

Time Off & Leave

• Paid Annual Leave (Vacation) - 24 working days
• Sick leave - unlimited number of days, fully covered

Wellbeing Support

• Mental Health Support (Therapy Compensation)
• Holiday Helper Service

Workplace Tools & Assistance

• Laptop provided by Company (after probation)

Work conditions:

• Remote work from EU
• Flexible 8-hour workday, typically between 9:00 - 18:00 CET
• Five working days, Monday to Friday
• Public holidays observed according to Ukrainian legislation
• Business trips to Bratislava every 3-6 months (company provides compensation of expenses)

At Ixilix, we value transparency, trust, and ownership. We believe that great results come from people who care - about their work, their team, and the impact they create. 

Sounds like you? Let’s connect! We’re just one click away.

We are hiring a Customer Support Agent to provide high-quality client service for online products.
 

Role Overview:

We are looking for a Customer Support Agent for a fully remote role, acting as the main point of contact for customers and collaborating with internal teams to resolve issues.
 

Key Responsibilities:

• Act as the main point of contact for customers actively using the product;
• Respond to customer inquiries in a timely and professional manner;
• Provide customer support via email and chat;
• Gain a good understanding of the product to effectively answer customer questions;
• Communicate with other team members to find solutions when needed;
• Escalate inquiries to the relevant departments when required.

(Full training will be provided.)
 

Ideal profile for the position:

• Fluent Polish speaker;
• Good communication skills and customer-oriented mindset;
• Active listening skills, patience, and attention to detail;
• Ability to manage time effectively in a shift-based environment;
• Affinity with technology;
• Previous Customer Support experience is required;
• Previous iGaming experience is a plus;
• English level: B2 for internal communication.
   

Work Model & Schedule:

• Fully remote role;
• Shift-based position;
• Day shifts only (no night shifts);
• Working days: 4 days on / 2 days off;
• Shifts may include weekends.
   

The company guarantees you the following benefits:

• A positive workplace atmosphere that creates a culture of collaboration and support, making it a place you'll love working in;
• Competitive compensation and regular career development reviews;
• A generous vacation and sick leave policy, allowing you to take time off and enjoy a work-life balance;
• Financial assistance for professional development, helping you stay ahead of the curve and love your career path;
• Educational Allowances that give you the opportunity to expand your knowledge and experience;
• You'll have a monthly allowance for personal activities, giving you the opportunity to pursue your interests and hobbies outside of work;
• A comprehensive health insurance plan, depending on your current location;
• Referral program with financial rewards for bringing top talent to the company;
• Engaging in team-building activities and corporate parties.
   

Interview process:

1. HR Interview with a recruiter;
2. Final interview with the team;
3. Final decision.
    

If you find this opportunity right for you, don't hesitate to apply or get in touch with us if you have any questions!

Our client stands out in the online gambling sector and is known for offering exciting slot games around the world. With a creative center in Barcelona and beyond, they are dedicated to creating high-quality games that deliver immersive user experiences. 

Requirements

• 2+ years of experience as a 2D Animator.
• Experience with Spine (must-have).
• Experience creating animations for slot games / iGaming projects (must)
• Excellent knowledge of Adobe Photoshop and Adobe After Effects.
• Strong understanding of traditional animation principles
  (timing, spacing, squash & stretch, anticipation, etc.).
• Experience creating and animating game UI / interfaces.
• Solid portfolio with shipped / released commercial projects.
• Interest and readiness to use AI tools for concepts, assets, and workflow improvement.
• Clear and effective communication skills.
• Strong team player, open to learning new tools, technologies, and approaches.

Responsibilities

• Create and set up 2D character, object, and UI animations in Spine.
• Animate environments and in-game elements for slot games.
• Develop and configure visual effects using particle systems
  (Particle Designer, Particle Illusion, Magic Particles, etc.).
• Improve the overall visual quality and polish of existing animations (timing, smoothness, readability).
• Collaborate closely with artists, game designers, and developers to integrate animations into the game.
• Help design and optimize the animation pipeline, including the use of AI tools where relevant.
• Participate in animation reviews and provide / receive constructive feedback.

Сompanу offer:

• A vibrant and innovative work environment within a leading company in the online gambling industry.
• The opportunity to be part of a global team of experts passionate about creating exceptional gaming experiences.
• Career development prospects and continuous learning opportunities.