Jobs at Djinni

GR8_TECH builds B2B iGaming platforms for operators who play to lead.

We deliver full-cycle, high-impact tech designed to scale — from seamless integrations and expert consulting to long-term operational support. Our platform powers millions of active players and drives real business growth. Call it what it is: the iGaming Platform for Champions.

With 1000+ GR8 people across locations and time zones, we don’t just ship technology — we help operators build success stories across brands, markets, and geos.

Our ambition drives us. Our people make it real.

If you’re a challenger in spirit and a champion in action — join us.

Why this role exists:

This role exists to protect client trust and deliver seamless technical problem resolution for our B2B partners. You’ll help us maintain strict SLA commitments and uninterrupted platform availability by taking full ownership of complex L1 support cases, system alerts, and critical incident coordination.
 

What you’ll drive:

Ticket Ownership & Technical Investigation

• Independently validate, investigate, and resolve complex B2B tickets using server logs, monitoring tools, and Browser DevTools.
• Replicate user-reported issues to isolate root causes across APIs, client-server interactions, and integration layers.
• Review incoming technical fixes from L2/L3 teams to ensure solutions are fully tested and directly address client needs before closing tickets.

Incident Response & Operational Execution

• Coordinate L1 incident workflows during outages, including hosting incident calls, maintaining technical timelines, and issuing public status updates.
• Monitor real-time platform alerts, instantly triaging anomalies to prevent potential SLA breaches.
• Proactively drive backlog management, ensuring clear client follow-ups and transparent delay notifications.

Collaboration & Knowledge Sharing

• Translate complex technical root causes into actionable, human-readable updates for clients and non-technical stakeholders.
• Guide Junior Specialists on investigation techniques, log analysis, and effective ticket routing.
• Escalation path management: Route fully documented, edge-case issues to L2/L3 engineering teams with detailed diagnostic data.

What makes you a GR8 fit:

Must-Have

• 1+ years of experience in B2B Customer Support, Technical Support, Service Desk, Application Support, or operations in a B2B SaaS or high-load digital environment.
• Hands-on experience analyzing server logs, administrative back-office tools, and Browser DevTools.
• Practical knowledge of ticketing platforms (Jira/JSM, Zendesk, or ServiceNow) and incident workflows (L1–L3 framework).
• Proven ability to coordinate critical incidents (organizing response calls, tracking timelines, writing client updates).
• Flexibility to work full-time on a shift-based, 24/7 rotating schedule (including nights, weekends, and holidays).
• Upper-Intermediate English level.

Nice-to-Have

• Direct experience in iGaming, fintech, or payment processing ecosystems.
• Basic understanding of API structures and HTTP request/response payloads.
• Prior experience managing incident response tools like Statuspage.

Why you’ll love working here:

Benefits Cafeteria — annual budget you allocate to:

• Sports • Medical • Mental health • Home office • Languages.

Work-life & support

• Paid maternity/paternity leave + monthly childcare allowance.
• 20+ vacation days, unlimited sick leave, emergency time off.
• Remote-first + tech support + coworking compensation.
• Team events (online/offline/offsite).
• Learning culture with internal courses + growth programs.

Our culture & core values:

GR8_TECH culture is how we win — through trust, ownership, and a growth mindset. We move fast, stay curious, and keep it real, with open feedback, room to experiment, and a team that’s got your back.

FUELLED BY TRUST: we’re open, honest, and have each other’s backs.

OWN YOUR GAME: we take initiative and own what we do.

ACCELER8: we move fast, focus smart, and keep it simple.

CHALLENGE ACCEPTED: we grow through challenges and stay curious.

BULLETPROOF: we’re resilient, ready, and always have a plan.

We are looking for an experienced Senior Product Manager to help us scale existing products, launch new initiatives, identify growth opportunities, and build effective product strategies in a challenging and competitive environment.

We are looking for someone with strong product thinking, a data-driven mindset, and proven experience in managing products end-to-end — from ideation to measurable results.

😎 What we're looking for:

• 4+ years of experience as a Product Manager in an Agile environment.
• 2+ years of hands-on experience managing B2C products in a highly competitive digital industry.
• Strong understanding of product and business metrics: GGR, NGR, LTV, ROI, ROMI, and Payback.
• Proven experience in end-to-end product ownership, from ideation and hypothesis validation to launch and performance analysis.
• Strong analytical skills and a data-driven approach to decision-making.
• Hands-on experience with A/B testing and product experimentation.
• Excellent cross-functional collaboration and stakeholder management skills.
• Experience with competitor analysis, user behavior research, audience segmentation, and traffic insights.

⚡️ Your future responsibilities:

• Develop and launch product initiatives aimed at improving key business metrics, including LTV, Retention, and Revenue.
• Conduct in-depth product analysis, identify growth opportunities, and validate hypotheses through A/B testing.
• Own and evolve the Product Roadmap, prioritize initiatives, and track delivery.
• Manage the full product lifecycle — from ideation and development to launch and post-launch performance evaluation.
• Collaborate closely with Engineering, Analytics, Marketing, Design, Billing, and Operations teams.
• Define product KPIs, monitor performance, identify trends, and adjust the roadmap based on data.
• Define and manage product requirements, from high-level concepts to detailed specifications.
• Contribute to product strategy and continuously improve team processes.

😊 What we offer:

• Fully remote work with a flexible start to your working day.
• Unlimited paid vacation and paid sick leave.
• 7 additional paid days off per year for rest or personal matters, plus a day off on your birthday.
• Stable and timely salary payments.
• Monthly wellness allowance (~$50) for mental health, sports, language courses, hobbies, and other personal needs.
• Coworking space compensation.
• Corporate MacBook.
• Company-sponsored online English lessons.
• Minimal bureaucracy and the freedom to take initiative.
• A friendly, professional, and energetic international team.

About the role
AI and agentic systems are changing how companies build software. Many clients can now build a simple app on their own with AI tools. What they need is a partner who understands their business, sees where AI and automation create real value, and proposes a solution that makes sense for them.

We are rethinking how we work with potential clients, and we are looking for a Senior Pre-sale Business Analyst to join our team and become part of this change. You will drive the pre-sale process and act as a business consultant for our clients.
 

What you will do

Pre-sales and discovery

• Lead discovery with new leads: stakeholder interviews and workshops to understand business goals, constraints and opportunities for AI and automation
• Design solution options and MVP scope, backed by a clear business case, high-level requirements, assumptions and risks
• Build quick demos and prototypes with AI and no-code tools to show clients what is possible
• Prepare commercial offers together with Sales and Delivery, and present them to clients

Sales process improvement

• Formulate and test hypotheses on how we work with leads and use the results to shape our approach
• Turn our project experience and AI expertise into clear, reusable offers, case studies and templates

• Try new AI tools first-hand and share what matters with the team

   

What we expect

• 5+ years in IT, including solid experience as a Business Analyst: requirements elicitation, decomposition and prioritization, process modelling, wireframing and solution documentation
• Hands-on experience in pre-sales and discovery, and a good understanding of how B2B sales work in IT services
• Experience in a product company or on a long-term outsourcing project; strong product thinking and the ability to dive deep into a client’s business problems
• Daily, practical AI fluency (e.g. Claude, ChatGPT, agentic workflows, prompt engineering): you follow new releases, have built something yourself (an agent, an automation, an open-source setup or a no-code prototype) and understand what AI can and cannot do today
• Good understanding of software architecture and integrations
• Excellent communication, facilitation and presentation skills; confident with C-level stakeholders
• English: Upper-Intermediate or higher, fluent in spoken business communication
• Proactive, result-oriented, comfortable with uncertainty and ready for challenging tasks

• Readiness for occasional business trips

   

Nice to have

• Consulting background is a strong plus
• Experience on AI / ML / LLM projects or AI-related pre-sales
• Experience in consulting or in a Product Owner / Product Manager role
• Experience improving a sales or pre-sales process

Why Join Us? 

    🌍 Remote-first & flexible work

• Fully remote working model.
• Access to an office if there is one available in your location.
• Monday–Friday, 40-hour working week.

• Flexible working hours: schedule options between 08:00 and 19:00, including a 1-hour lunch break (the only requirement is a minimum of 5 hours of overlap with the team)

  🏖️ Vacation & sick leave

• 20 paid working days of vacation during the first year.
• 10 paid sick days per year (for childcare would also be covered), compensated at 100% of salary.

• Public holidays are days off by default.

  ❤️ Health & family benefits

• Medical insurance or medical insurance compensation.
• Company gifts for:
  • Birthday
  • Wedding
  • Birth of a child
• Paid lunches at the office.
• Family days etc.
• 📑 FOP / Individual Entrepreneur Support if needed
  🔄 Paid Bench period between projects
  🤝 No time-tracking software — transparent and trust-based time reporting.
  🎁 Referral Program

Location: Poland (Kraków preferred)
Work format: Full-time
Project: International fintech payments platform combining traditional payment systems with crypto infrastructure.

Responsibilities:

• Build and scale a modern fintech payments platform.
• Develop real-time processing, settlement, reconciliation, and wallet services.
• Provide technical leadership for teams of 5–15 engineers.
• Drive architectural decisions, conduct code reviews, and mentor engineers.
• Stay hands-on with daily coding and end-to-end technical ownership.

Requirements:

• 8+ years of production experience with TypeScript/JavaScript (frontend & backend).
• Strong expertise in React, Node.js, and GraphQL/Apollo.
• Hands-on experience with AWS Serverless architecture.
• Strong knowledge of DynamoDB/NoSQL and PostgreSQL.
• Proven experience leading technical teams of 5–15 engineers.
• Experience with AI-assisted development tools, including 1+ year with Anthropic Claude.
• Tech stack: TypeScript, React 19, Node.js, GraphQL/Apollo, AWS, DynamoDB, PostgreSQL, Playwright, CDK.

Nice to have:

• Experience in fintech/payments, settlement systems, PCI compliance, ledger systems, or fee models.

Important: Candidates must be physically located in Poland. Kraków is preferred, but other Polish cities are also considered !!!!

Admiral Studios is a fast-growing Ukrainian IT outsourcing company, specializing in web development, mobile development, UI/UX, and SEO.

We embrace the latest and most advanced technologies: Node.js, React, Laravel, Shopify, Python, and WordPress.

We create quality projects for clients in the US, Europe, the UK, and Canada 🌍, especially Healthcare, Real Estate, and E-commerce projects.

Currently, our team consists of more than 60+ skilled experts 👨‍💻, and we are constantly growing.

We are currently looking for an SEO Manager ⭐️ to join our team to create and implement SEO strategies for our clients that will significantly impact their businesses.

For a perfect match, we expect  🎯

• 1+ year of SEO experience with Europe and the USA markets
• Hands-on experience with Ahrefs
• Experience with Screaming Frog, including proxy setup
• Understanding of documentation and practical use of Google Search Console
• Working with Chrome Dev Tools / Lighthouse
• Knowledge of On-Page and Off-Page optimization principles
• Experience in creating a website page structure from scratch
• Experience in writing technical specifications for developers and copywriters
• English B1+

Nice to have 💎

• Experience in website migration
• Active or expired Google Analytics 4 certification

Duties & Responsibilities 💼

• Website migrations in Europe and the USA
• Technical optimization of websites after migration
• Creating and restructuring website architecture and page structure
• Preparing technical specifications for developers and copywriters
• Implementing On-Page and Off-Page SEO best practices
• Communicating with clients regarding SEO strategy and progress

Why Join Admiral Studios?

⭐️Growth-Oriented Environment – value efficiency, flexibility, and results

🤝Team Spirit – Regular corporate online & offline events to keep the team connected
📚Professional Development Support – we provide:

• A structured Performance Review system
• Access to an internal knowledge library
• Career growth opportunities with a clear development plan
• A budget for improving work processes and implementing new ideas

🧘Work-Life Balance – Enjoy a flexible work schedule and a fully remote work model
✅Paid Time Off – 20 vacation days + 10 sick leave days per year

Hiring steps: Screening — Tech Interview — СТО Interview — Job Offer 

If your experience and skills match our candidate scorecard, the recruiting team will contact you within 5 business days 💙
 
Don't forget to provide your Telegram nickname for contact !

Admiral Studios is a fast-growing Ukrainian IT outsourcing company, specializing in web development, mobile development, UI/UX, and SEO.

We create quality projects for clients in the US, Europe, the UK, and Canada 🌍, especially Healthcare, Real Estate, and E-commerce projects.

Currently, our team consists of more than 60+ skilled experts 👨‍💻, and we are constantly growing.

 Now, we’re looking for an IT Sales Manager ⭐️ to help us expand our client base and drive growth. If you have a sales background, a proactive mindset, and a passion for building long-term partnerships, this is your opportunity.
As a part of our growth & business development team, you’ll be supported in your desire for new challenges and professional growth.

For a perfect match, we expect 🎯

• 2+ years of experience in IT outsourcing / consulting sales with a proven track record in full-cycle B2B deals
• Hands-on experience with full-cycle sales using Upwork and LinkedIn
• Strong understanding of web technologies such as Node.js, React, Python 
• Knowledge of contract negotiation and deal structuring
• Experience selling Custom Software Development and Design
• Deep knowledge of IT services, outsourcing models, and current industry trends
• Excellent communication, negotiation, and stakeholder management skills

• Advanced objection-handling and closing expertise

   

Nice to have 💎

• Background in consultative or solution-based sales
• Confident use of CRM tools to manage pipelines, forecasts, and deal progress
• Experience selling to enterprise clients or high-value B2B accounts
  
   

Duties & Responsibilities 💼
 

• Identify, qualify, and close high-value B2B opportunities in IT outsourcing and consulting
• Conduct full-cycle sales via Upwork, LinkedIn, and direct outreach: from prospecting and discovery to contract signing
• Own and manage the sales pipeline and revenue forecast
• Lead discovery calls and solution-mapping sessions, translating business needs into technical solutions in collaboration with delivery teams
• Negotiate pricing, contracts, and scopes of work, ensuring commercially sound deal structures
• Ensure smooth handover from sales to delivery and support early-stage client engagement
• Proactively build, test, and optimize sales processes (outreach, qualification, follow-ups, CRM workflows)
• Track, analyze, and optimize sales performance metrics to drive continuous improvement
• Handle complex objections and stalled deals using strategic and creative closing approaches
• Analyze market trends, competitors, and client needs to identify new opportunities and niches
• Collaborate closely with Marketing, Delivery, and Management to align sales strategy with company goals
• Share best practices and contribute to scaling and maturity of the sales function

Why Join Admiral Studios?

⭐️Growth-Oriented Environment – value efficiency, flexibility, and results. 

🤝Team Spirit – Regular corporate online & offline events to keep the team connected
📚Professional Development Support – we provide:

• A structured Performance Review system.
• Access to an internal knowledge library.
• Career growth opportunities with a clear development plan.
• A budget for improving work processes and implementing new ideas.

🧘Work-Life Balance – Enjoy a flexible work schedule and a fully remote work model.
✅Paid Time Off – 20 vacation days + 10 sick leave days per year.

Hiring steps: 
Screening — Test Task — Tech Interview — CEO Interview — Job Offer 

If your experience and skills match our candidate scorecard, the recruiting team will contact you within 5 business days 💙

Don't forget to provide your Telegram nickname for contact.

N-iX is a global software engineering and technology services company, building solutions for clients since 2002. Our teams work across Europe, the Americas, and Asia for Fortune 500 companies and fast-growing businesses in finance, retail, manufacturing, telecom, healthcare, and more.

Our Data & Analytics practice designs and delivers modern data platforms on Snowflake, Databricks, Azure and AWS, from first assessment to production at scale.

We are looking for a Data Architect to lead the design of cloud data platforms for our clients. You will own the target architecture end-to-end, work directly with client stakeholders, and guide engineering teams through delivery.
The role mixes hands-on technical leadership with consulting: you will shape solutions in pre-sales, run discovery workshops, and stay accountable for architecture quality once the project is live.

Responsibilities:

• Design end-to-end data architectures on Snowflake and/or Databricks, deployed on Azure and/or AWS: ingestion, storage, processing, serving and consumption layers.
• Define lakehouse and data warehouse patterns (medallion architecture, data vault, dimensional models) and choose the right one for each use case.
• Lead migrations from legacy platforms (on-prem DWH, Hadoop, Teradata, Oracle, SQL Server) to the cloud, including assessment, roadmap and cutover plan.
• Set standards for data modelling, pipeline design, CI/CD, infrastructure as code and environment strategy.
• Design data governance, security and compliance: access control, data lineage, cataloguing (Unity Catalog, Snowflake Horizon, Purview), GDPR and local LATAM privacy laws.
• Optimize platform cost and performance (warehouse sizing, cluster policies, FinOps practices).
• Run discovery workshops and architecture reviews with client business and technical stakeholders, in English.
• Support pre-sales: solution design, effort estimates, technical sections of proposals and client presentations.
• Mentor data engineers and review their designs and code; act as the technical point of escalation on the project.
• Prepare data foundations for BI, advanced analytics, ML and GenAI use cases.

Requirements: 

• 8+ years in data engineering or data platforms, including 3+ years as a Data or Solution Architect.
• Hands-on production experience with Snowflake and/or Databricks (at least one in depth).
• Strong knowledge of Azure and/or AWS data services, for example:
  • Azure: ADLS Gen2, Data Factory, Synapse/Fabric, Event Hubs, Purview, Key Vault
  • AWS: S3, Glue, Redshift, Kinesis, Lambda, Lake Formation, IAM
• Expert SQL and solid Python or Scala; experience with Spark.
• Proven experience with data modelling (dimensional, data vault) and lakehouse design.
• Experience with orchestration and transformation tools such as Airflow, dbt, Azure Data Factory or Databricks Workflows.
• Working knowledge of infrastructure as code (Terraform, Bicep or CloudFormation) and CI/CD for data.
• Track record of leading at least one cloud data platform build or migration from design to production.
• Client-facing consulting experience: running workshops, presenting architecture decisions, managing expectations.
• At least B2 English, written and spoken.

Nice to have:

• Certifications: SnowPro Advanced Architect, Databricks Certified Data Engineer Professional, Azure Solutions Architect Expert, AWS Solutions Architect Professional or AWS Data Analytics/Data Engineer.
• Streaming architectures (Kafka, Spark Structured Streaming, Snowpipe Streaming, Delta Live Tables).
• Data mesh, data products and data contracts in practice.
• MLOps and GenAI data foundations (feature stores, vector search, RAG pipelines).
• Domain experience in banking, insurance, retail, telecom or energy.

Location: Remote — Ireland
Salary: $3,000/month fixed base + performance-based bonuses
Target total compensation: Up to $60,000/year

We are an international team in the Online Sweepstakes Gaming industry, seeking a confident and motivated Sales Representative.

We’re looking for someone who enjoys sales, knows how to communicate effectively over the phone, and is motivated by achieving strong results.

Responsibilities

• Make outbound calls and acquire new customers.
• Present promotions, bonuses, and special offers.
• Understand customer needs, overcome objections, and close sales.
• Build customer relationships and encourage repeat purchases.
• Meet individual sales targets and KPIs.

Requirements

• 1+ year of experience in sales, preferably B2C, telesales, or outbound sales.
• English proficiency at C2 level.
• Russian proficiency at B2 level or higher.
• Strong communication and negotiation skills.
• Confidence in phone sales and objection handling.
• Self-motivated, proactive, and results-driven mindset.

Experience in iGaming, online casinos, or Sweepstakes is a strong advantage.

What We Offer

• $3,000 fixed monthly salary + performance-based bonuses.
• Potential total compensation of up to $60,000/year.
• Fully remote position.
• Monday–Friday, 12:00–21:00 (UTC−5).
• Three 15-minute breaks and a 30-minute lunch
• Virtual office: camera and screen sharing on during work hours
• Product training and team support.

RedCore is an international business group that creates technological solutions for digital markets. Our products and services cover fintech, marketing, e-commerce, customer service, communications, and regulatory technologies.

We are looking for a Retention Marketing Manager to join our team!

Requirements:

- 2+ years of experience in retention, CRM, or lifecycle marketing roles;

- Experience in segmentation, customer journey mapping, and lifecycle communication;

- Background in industries such as e-commerce, fintech, SaaS, or mobile apps is a strong plus;

- Experience in drafting and conducting marketing activities for player retention and return;

- Knowledge and ability to calculate the economy of the basic mechanics of bonuses, tournaments, lotteries, daily quests;

- Strong English skills, with ability to write and communicate briefs and tasks;

- Experience with client segmentation, preferably RFM;

- Knowledge of marketing and niche metrics: CvR, Margin, LTV, ARPU, RR, GGR, NGR, etc.;

- Understanding of basic approaches to A/B testing and hypothesis testing to optimize marketing activities;

- Experience working with analytics tools: GA, Tableau, Power BI, Google Data Studio;

- Knowledge of market and competitor analysis methods.

Will be plus

- Familiarity with leading game and slot providers;

- Strong understanding of user lifecycles, and effective retention techniques;

- Awareness of key sports commonly featured in betting lines, including major teams, clubs, and athletes;

- Experience collaborating with cross-functional teams such as product, customer support, and user acquisition.

Responsibilities:

- Develop and execute retention strategies to improve customer engagement and reduce churn;

- Plan and manage multi-channel campaigns across the customer lifecycle;

- Segment audiences and personalize communications/promotions based on user behavior and data insights;

- Analyze campaign performance, run A/B tests, and optimize for key KPIs (LTV, retention, churn);

- Collaborate with Product, BI, and Creative teams to ensure consistent and effective user experiences.

Our benefits to you:

• Paid annual leave.
• Paid days off.
• RedCore TEAM corporate gamification system.
• Annual corporate events for employees.
• Reimbursement of business travel expenses.
• Flexible working format and start time.
• Employee learning and development system.
• Mentoring program.
• Overtime compensation.
• Referral program with a cash bonus.
• Corporate psychologist.
• Cafeteria benefit system: sports, insurance, language learning (depends on region).

RedCore is an international business group that creates technological solutions for digital markets. Our products and services cover fintech, marketing, e-commerce, customer service, communications and regulatory technologies. 

We are looking for a Business Trainer to join our team.

Requirements:
- Languages: English (B2+)
- Education: Higher (pedagogy/HR management), additional courses in business training methodology
- Work experience: 3+ years in personnel training and development as a business trainer/methodologist, experience independently developing soft skills training programs (from scratch to launch)
 

Will be plus:

- Knowledge of Azerbaijani/Turkish/Spanish
- Experience working with various target audiences

Responsibilities:
- Develop and implement soft skills training programs for business unit specialists

- Collaborate with department heads to identify and analyze training needs

- Evaluate the effectiveness of implemented training programs

- Design and implement modern, AI-powered solutions for specialist training

Our benefits to you:
🏖Paid annual leave and additional paid days off;

⏰Flexible working format and start time;

🎮RedCore TEAM corporate gamification system with engaging activities and rewards;

🎉Annual corporate events and team celebrations;

✈️Reimbursement of business travel expenses;

📚Employee learning and development opportunities;

🤝Mentoring program to support your professional growth;

💵Overtime compensation;

🎁Referral program with cash bonuses for recommending talented professionals;

🧘Corporate psychologist to support your mental well-being;

☘️Cafeteria benefit system: choose from available benefits such as sports, medical insurance, and language learning (depending on the region).

Location: Remote — Canada
Salary: $3,000/month fixed base + performance-based bonuses
Target total compensation: Up to $60,000/year

We are an international team operating in the Online Sweepstakes Gaming industry and are looking for a motivated Sales Representative to join us.

This is a sales-focused position for someone who is confident making outbound calls, engaging customers, and closing deals.

Responsibilities

• Make outbound calls and acquire new customers.
• Introduce customers to current promotions, bonuses, and special offers.
• Handle objections, negotiate, and close sales.
• Build long-term customer relationships and drive repeat purchases.
• Meet individual sales targets and KPIs.

Requirements

• 1+ year of sales experience (B2C, telesales, outbound sales, or similar).
• English proficiency at C2 level.
• Russian proficiency at B2 level or higher.
• Strong communication and negotiation skills.
• Confidence in phone conversations and objection handling.
• A proactive and results-driven mindset.

Experience in iGaming, online casinos, or Sweepstakes is a strong advantage.

What We Offer

• $3,000 fixed monthly salary + performance-based bonuses.
• Potential earnings of up to $60,000/year.
• Fully remote work.
• Monday–Friday, 12:00–21:00 (UTC−5).
  Three 15-minute breaks and a 30-minute lunch
• Virtual office: camera and screen sharing on during work hours
• Product training and team support.

RedCore is an international business group that creates technological solutions for digital markets. Our products and services cover fintech, marketing, e-commerce, customer service, communications, and regulatory technologies.
 

We are looking for a Team Lead Python to join our team!

Requirements:
- 5+ years of commercial Python development experience.
- 1+ years as a Team Lead.
- Experience with Docker, Kubernetes, CI/CD and cloud environments.
- Understanding REST, experience with different protocols (especially http and gRPC))
- Experience with databases (MongoDB/PostgreSQL/MySQL/Redis) and messaging systems (NATS, Kafka, RabbitMQ or similar).
- Strong engineering practices (code reviews, testing, clean code) and people management skills.

Will be plus:
- Experience with Grafana/LGTM, Datadog or similar observability tools.
- Experience with DORA metrics or engineering performance metrics.
- On-call experience.

Responsibilities:

- Lead a team of backend engineers, providing technical guidance, mentoring and regular feedback.
- Own the team's technical delivery—from planning and estimation to releases and production support.
- Drive code quality, architecture decisions and continuous improvement of existing services.
- Collaborate with Product, QA, DevOps and other stakeholders to ensure predictable delivery.
- Hire, onboard and develop engineers while fostering a culture of ownership and accountability.

Our benefits to you:

- Paid annual leave.

- Paid days off.

- RedCore TEAM corporate gamification system.

- Annual corporate events for employees.

- Reimbursement of business travel expenses.

- Flexible working format and start time.

- Employee learning and development system.

- Mentoring program.

- Overtime compensation.

- Referral program with a cash bonus.

- Corporate psychologist.

- Cafeteria benefit system: sports, insurance, language learning (depends on region).

Automat-it is an all-in AWS Premier Partner and Managed Services Provider specializing in the startup ecosystem. With over 800 customers and 500+ AWS certifications, Automat-it brings hands-on expertise in AI, DevOps, and FinOps to empower fast-paced startups to grow, deliver & win. Our customers save significant time-to-market and optimize their cloud performance and costs.

We work across EMEA and the US, fueling innovation and solving complex challenges daily. Join us to grow your skills, shape bold ideas, and help build the future of tech.

We are looking for a Support Engineer with hands-on AWS and Linux experience, strong troubleshooting skills, and the ability to monitor, support, and optimize customer environments in a 24/7 setting.

📍 Work location - Ukraine

Responsibilities

• Respond to incidents according to playbooks 
• Provide customer support in rotating 8-hour shifts to ensure 24/7 coverage
• Monitor and troubleshoot network, infrastructure, and application issues
• Analyze metrics, alerts, and incidents to fine-tune algorithms and thresholds
• Maintain and document monitoring solutions

• Contribute to infrastructure automation and internal Support tools development

  

Requirements

• At least 1 year of experience in a similar position such as NOC/Tech Support engineer
• Hands-on AWS cloud experience 
• Confident Linux OS knowledge
• Network troubleshooting and configuration
• GIT and scripting skills with either Python or Bash
• Web applications architecture understanding 
• Monitoring tools (Prometheus, Cloudwatch, etc.) and principles 
• Upper-intermediate English language proficiency
• Great customer service and confident business communication skills
• Strong troubleshooting and problem-solving skills, drive to prevent incidents
• Be innovative, learn new tools and best practices
• IaaC: CloudFormation, Terraform knowledge - advantage
• CI/CD: Jenkins, ArgoCD - advantage

• Containers orchestration: Docker, Kubernetes (EKS, GKE) - advantage

   

What Success Looks Like in Year One

• You demonstrate a strong understanding of the AWS services and infrastructure components monitored across customer environments, including customer-specific dependencies, alerting logic, and operational context. You use this knowledge to perform efficient root cause analysis and reduce investigation time during incidents.
• You demonstrate confident hands-on experience with the core monitoring toolset, including Datadog, CloudWatch, Grafana, Zabbix, and PagerDuty. You can independently configure monitoring for a new customer from scratch, including alerting, dashboards, and escalation flows tailored to the customer’s infrastructure and operational requirements.
• You demonstrate strong Сustomer Obsession, critical thinking, and analytical skills by going beyond alert acknowledgment to analyse patterns across metrics, logs, and events. You apply logical reasoning to identify root causes, distinguish false positives from real issues, improve alerting quality based on your findings, and help translate this ownership mindset across the team.
• You take effective ownership of customer issues, coordinate confidently with internal and external stakeholders, including DevOps, FinOps, AWS Support, and AWS TAMs.
• You can confidently act as the main engineer on shift, support new team members during their ramp-up, and help your shift partner follow the team’s operational flow, communication standards, and escalation process.

• You have successfully achieved the AWS Certified Cloud Practitioner and AWS Certified Solutions Architect - Associate certifications, and continue developing your AWS expertise by preparing for additional certifications aligned with your professional growth path.

   

Benefits

• Professional training and certifications covered by the company (AWS, FinOps, Kubernetes, etc.)
• International work environment
• Referral program – enjoy cooperation with your colleagues and get a bonus 
• Company events and social gatherings (happy hours, team events, knowledge sharing, etc.)
• Wellbeing and professional coaching
• English classes

• Soft skills training

   

Country-specific benefits will be discussed during the hiring process.

Automat-it is committed to fostering a workplace that promotes equal opportunities for all and believes that a diverse workforce is crucial to our success. Our recruitment decisions are based on your experience and skills, recognizing the value you bring to our team.

If you are tired of patching up legacy code and want to build something from the ground up, this might be for you.

We are looking for an Embedded Architect to spearhead a complete technological shift. We are sunsetting our Embedded Linux setup and migrating the entire ecosystem to NXP microcontrollers running Zephyr OS. You will be working on this project in close collaboration with our client, a global leader in the home appliance industry.

This is a pure greenfield opportunity where you will write the new architectural blueprint, rewrite the core code from scratch, and strategically guide the porting process. It’s an ideal playground for someone who wants full technical ownership and knows how to push Zephyr to its limits.
 

Requirements
 

• Proven experience as a Software Architect.
• Full lifecycle experience: from Start of Development (SoD) to Start of Production (SoP), including familiarity with production-related topics.
• Strong knowledge of the arc42 framework.
• Expert knowledge of RTOS-based development (preferably Zephyr).
• C++ programming skills and experience in embedded software development.
• Deep embedded software know-how, including hands-on experience or solid understanding of the NXP RW610 wireless MCU.
• Practical experience using AI tools/technologies.
• Experience in connectivity and UI development.
• Expert skills in writing requirements and architectural documentation.
• Basic knowledge of security and encryption.
• iSAQB-F certification and one or more advanced training courses (ARCEVAL, SOFT, or IMPROVE) would be an advantage.
• Good command of English.
• Strong communication and collaboration skills.
   

Job responsibilities
 

• Architect robust and scalable software solutions for embedded systems within the LaundryCare domain
• Design and define the software architecture for M3uC (Microcontroller Unit)-based systems, ensuring modularity and maintainability.
• Develop comprehensive architecture documentation, including design specifications, interface definitions, and technical guidelines.
• Drive the implementation of core software components using C++ in an RTOS environment.
• Ensure adherence to architectural standards and quality gates throughout the software development lifecycle.
• Optimize software performance and resource utilization within embedded constraints.
• Conduct architectural reviews and provide constructive feedback to ensure design integrity and alignment with strategic goals.
• Troubleshoot and resolve complex technical issues related to software architecture and embedded system integration.

We are looking for Senior Embedded C Developer to join our team in Lviv, Ukraine.

Our customer is one of the world’s largest manufacturers of construction tools, looking to expand its market presence through new functional and hardware solutions.

As an experienced developer, you will implement functionality for a new type of device that is not yet available on the market, maintain existing embedded system libraries, and develop integrated automated Hardware-in-the-Loop (HIL) testing systems to improve production code quality. You will work on software development for industrial construction tools.

Requirements

• Proficiency in C programming
• Programming experience with ARM Cortex-M-based microcontrollers (STM32 preferred)
• Knowledge of Hardware-in-the-Loop (HIL) testing
• Experience with real-time operating systems and multithreading
• Knowledge of embedded interfaces (SPI, UART, CAN, I2C, etc.)
• Experience with CI/CD tools: Git and Jenkins
• Familiarity with Agile/Scrum methodologies
• Intermediate or higher level of English proficiency

Nice to have:

• Ability to read and understand electrical schematics
• Python programming skills
   

Job responsibilities

• Design and implement new features
• Participate in architecture discussions and propose technical solutions and directions
• Maintain and update existing embedded software
• Communicate with the customer on a daily basis