Jobs at Djinni

Come Back Agency supports US software and technology companies by running their hiring process. We work with delivery and leadership teams to define roles, screen candidates, and manage interviews. Successful candidates are hired directly by the company and become part of its team.
 

This position is with a US-based software company providing custom development and AI implementation for North American clients. The team builds and maintains production software, including AI-enabled systems, and works in long-term client engagements.
 

Team members operate as part of an internal, distributed team and collaborate directly with client stakeholders.

Important requirement (please read carefully) We are only considering candidates who have previous lead generation experience for IT outsourcing, software development, or tech services companies. General lead generation experience is not sufficient for this role.
 

Responsibilities

• Build and maintain lead lists (Founders, CTOs, Operations leaders)
• Run outbound lead generation
• Personalize outreach messages for US-based prospects
• Book qualified calls for the Business Development / US team
• Track outreach and results in CRM
• Continuously improve messaging based on response quality
   

Requirements

• Proven lead generation experience for IT services / software development companies
• Experience using tools such as LinkedIn Sales Navigator, Apollo, Snov, Lemlist, Instantly, or similar
• Strong written English
• Result-oriented mindset
   

KPIs

• Qualified conversations started
• Calls booked
• Call show-up rate
• Lead quality (not just volume)
   

What We Offer:

• Working hours aligned with US time zones, typically 16:00—00:00 Kyiv time.
• 1:1 English lessons to support clear and confident communication.
• Paid vacation and sick days.
• Fully remote work.
• Opportunities for professional growth within the team.
• Structured, personalized onboarding to help you ramp up effectively.
   

Hiring stages: Recruiter screening → Technical interview → Final culture fit interview.
 

Apply with your resume and a short note outlining your relevant experience. You can also submit it through our website at comeback.ua. Selected candidates will be contacted by Come Back Agency

Come Back Agency supports US software and technology companies by running their hiring process. We work with delivery and leadership teams to define roles, screen candidates, and manage interviews. Successful candidates are hired directly by the company and become part of its team.

This position is with a US-based software company providing custom development and AI implementation for North American clients. The team builds and maintains production software, including AI-enabled systems, and works in long-term client engagements.

Team members operate as part of an internal, distributed team and collaborate directly with client stakeholders.

Responsibilities

• Secure new business and grow revenue. This role is not account management and not day-to-day; client communication. Our US team handles calls and ongoing communication;
• Proactively source outbound opportunities (partnerships, referrals, warm outreach);
• Qualify opportunities and drive them to signed agreements;
• Coordinate internally with the US team during deal handoff;
• Contribute directly to revenue growth;

Requirements

• Proven experience in business development/lead generation for IT services / software development companies /SaaS;
• Clear track record of originating or closing deals with budgets $20,000+;
• Understanding of how custom software projects are priced and sold;
• Strong written English (spoken English is a plus, but not critical);
• Ability to work independently and focus on results;

This role does not involve

• Daily client communication;
• Account management;
• Project management;
• Delivery or technical execution;

KPIs

• New qualified opportunities created;
• Pipeline value generated;
• Deals secured / revenue influenced;

What We Offer

• Working hours aligned with US time zones, typically 16:00—00:00 Kyiv time;
• 1:1 English lessons to support clear and confident communication;
• Paid vacation and sick days;
• Fully remote work;
• Opportunities for professional growth within the team;
• Structured, personalized onboarding to help you ramp up effectively.
   

Apply with your resume and a short note outlining your relevant experience. You can also submit it through our website at comeback.ua. Selected candidates will be contacted by Come Back Agency

We’re looking for a reliable, Finance and Admin Operations Specialist — Detail-oriented and Analytical thinking team member to support our daily financial operations.

Ideal for candidates with finance, admin, or accounting experience who want to grow their skills and contribute to impactful work.

Job Responsibilities:

• Maintain financial trackers, prepare monthly reports, and manage bank payments.
• Reconcile invoices against bank transfers, hourly reports, and internal records.
• Actively develop and implement AI automation to streamline manual workflows.
• Manage vacation balances, employee agreement records, and payment-related queries.
• Provide proactive customer updates via email and maintain daily team communication.
• Utilize advanced Google Sheets skills and various accounting/financial systems.
• Leverage experience in international team environments and proficiency in Notion.
• Apply AI expertise or active coursework to optimize financial and admin processes.

Requirements:

• Basic understanding of finance or accounting
• Strong Excel/Google Sheets skills
• Attention to detail, Analytical thinking and strong organizational skills
• Proactive, responsible, and ready to learn
• English level B2, Ukrainian native

We offer:

• A vacation package to support work-life balance
• A wellness package to promote health and wellbeing
• Access to learning courses and professional development resources
• Opportunities for growth and advancement within the team

About Us

Studio Raz is an Israeli-based e-commerce agency specializing in building, maintaining, and scaling Magento-based online stores for a diverse portfolio of clients across retail, food & beverage, pet supplies, publishing, and more.

About the Role

We're looking for a hands-on QA Engineer to join our team and take ownership of quality assurance across multiple Magento e-commerce projects. You'll be responsible for testing new features, validating migrations and upgrades, investigating production bugs, and ensuring seamless third-party integrations — all while working closely with our development and DevOps teams.

Key Responsibilities

• QA & Functional Testing — Design and execute test cases for Magento storefronts, including checkout flows, CMS pages, product catalogs, and order management
• Bug Investigation & Triage — Reproduce, investigate, and document bugs across payment gateways (CreditGuard), ERP integrations (Priority, Comax, Boss), and front-end tracking systems
• Migration & Upgrade Testing — Validate Magento version upgrades (e.g., 2.4.x patches), data migrations (categories, products, URL redirects, CMS pages), and go-live readiness
• Analytics & Tracking QA — Verify Google Analytics 4 (GA4), Google Tag Manager (GTM), Facebook Pixel, and Conversions API (CAPI) implementations to ensure accurate event tracking and data consistency
• Third-Party Integration Testing — Test marketing system integrations, ERP order synchronization, shipping module upgrades, and CDN caching solutions (Cloudflare)
• Deployment Validation — Validate deployment pipelines (Deployer), staging environments, and configuration management workflows
• GDPR & Compliance Testing — Test cookie consent implementations, GDPR popups, and assess their impact on traffic and analytics
• Documentation — Create user guides, test case documentation, and setup procedures
• Service Desk Support — Handle and resolve customer-reported issues via the service desk

Requirements

• 2+ years of QA experience in e-commerce or web application environments
• Strong knowledge of Magento 2 / Adobe Commerce — understanding of its architecture, admin panel, catalog, checkout, and CMS
• Experience with bug tracking tools — Jira proficiency is a must
• Familiarity with analytics platforms — Google Analytics 4, Google Tag Manager, Facebook Pixel / CAPI
• Understanding of web technologies — PHP, HTML, CSS, JavaScript basics
• Experience testing third-party integrations — payment gateways, ERP systems, shipping providers, CDN solutions
• Knowledge of deployment workflows — CI/CD pipelines, staging/production environments
• Strong debugging skills — ability to isolate issues across frontend, backend, and third-party services
• Attention to detail and the ability to manage QA across multiple projects simultaneously
• Good communication skills in English

Nice to Have

• Experience with Cloudflare (caching, CDN, Workers)
• Familiarity with GDPR/privacy compliance requirements for e-commerce
• Experience with ERP systems (Priority, Comax)
• Knowledge of SEO-related QA (URL redirects, structured data)

• Automation testing experience (Selenium, Cypress, or similar)

   

What We Offer

• Work on a diverse portfolio of live e-commerce stores serving real customers
• A collaborative, agile team environment
• Opportunity to grow your expertise across the full Magento ecosystem

Interested? Apply now and help us deliver flawless e-commerce experiences! 📩

We are a Ukrainian outsourcing company Join.To.IT, founded in 2012, and delivering software solutions across diverse business domains.
We focus on building long-term partnerships with our clients and delivering solutions that create real business impact. Our team consists of experienced professionals who take ownership of their work, value clear communication, and are committed to high standards in everything they do.
At Join.To.IT, we create an environment where engineers can grow, influence technical decisions, and contribute to meaningful projects alongside a strong and supportive team. 

Responsibilities
Drive IT services sales from initial contact to deal closure
Manage lead generation efforts and develop new client acquisition channels (Upwork and LinkedIn)
Conduct negotiations with clients, including C-level stakeholders
Participate in project estimation together with technical teams
Build and maintain long-term client relationships
Identify growth opportunities within existing accounts (upselling)
Prepare commercial proposals and oversee contract execution
Collaborate with delivery teams to align scope, resources, and budgets
Analyze market trends and competitors to support sales strategy
Represent the company at events, conferences, and networking activities

Requirements 
Proven experience in IT services sales and full sales cycle management
Experience working with SDRs and/or marketing teams
Strong negotiation and objection-handling skills
Understanding of the estimation process and basic technical knowledge
Experience in Account Management and long-term client relationship building
Customer Success mindset with the ability to resolve conflicts effectively
Experience preparing commercial proposals and managing budgets
Ability to collaborate effectively with technical teams
Understanding of Fixed Price delivery models
Strong analytical, strategic thinking, and presentation skills
Upper-Intermediate+ level of English

Nice to Have
Understanding of SDLC (Software Development Life Cycle)
Familiarity with Lean and Scrum methodologies

We Offer
Office-based work format (Kyiv, near Vasylkivska metro station with shelter, Starlink and uninterrupted power supply)
Free gym access near the office
Paid vacation and sick leave
Medical Insurance
Compensation for professional courses and development
Supportive and loyal management

N-iX is a global software development service company that helps businesses across the globe create next-generation software products. Founded in 2002, we unite 2,400+ tech-savvy professionals across 40+ countries, working on impactful projects for industry leaders and Fortune 500 companies. Our expertise spans cloud, data, AI/ML, embedded software, IoT, and more, driving digital transformation across finance, manufacturing, telecom, healthcare, and other industries. Join N-iX and become part of a team where your ideas make a real impact.
 

Our client is a leading, fully regulated US-based digital asset trading platform. They provide secure, low-latency access to cryptocurrency markets, acting as a bridge between traditional finance and the Web3 ecosystem.
 

The Senior Mobile Engineer will play a pivotal role in transitioning the core mobile platform from native environments to a unified Flutter/Dart codebase. You will maintain the stability of the existing production iOS app while architecting and developing robust, scalable cross-platform features, ensuring a seamless migration process.
 

Key Responsibilities:

• Maintain, enhance, and support our production native iOS application written in Swift.
• Collaborate on the design and development of a new Flutter/Dart codebase, ensuring performance and scalability.
• Own end-to-end delivery of mobile features, including development, testing, release, and ongoing support
• Build clean, modular, and reusable code to support scalable mobile architecture
• Collaborate with Product, Design, and Backend teams to define requirements and deliver high-quality features
• Optimize app performance, responsiveness, and reliability across a range of iOS devices
• Integrate RESTful APIs and ensure efficient data handling and state management
• Participate in code reviews and contribute to maintaining high standards of code quality and maintainability
• Identify and resolve performance bottlenecks, bugs, and technical issues
• Partner with QA and DevOps to support CI/CD pipelines, automated testing, and release processes
• Mentor junior engineers and contribute to a culture of continuous improvement
   

Required Qualifications:

• Bachelor's degree in Computer Science or a related field;
• 5+ years in mobile development experience: 3+ years of native iOS (Swift) and 2+ years of Flutter/Dart (or strong cross-platform experience with proven learning track).
• Strong expertise in iOS development: Swift, UIKit/SwiftUI, architecture patterns (MVC, MVVM, VIPER, Clean), and modern concurrency (Combine, async/await)
• Hands-on Flutter experience: Dart, state management (Provider, Riverpod, Bloc, or GetX), and native–Flutter integration (platform channels/pigeon).
• Proven experience in app migration or hybrid architectures (native + Flutter), ensuring production stability during transition.
• Solid experience with REST APIs, async data handling, and state management across mobile layers.
• Experience with performance optimization and debugging tools (Xcode Instruments, Flutter DevTools, Firebase).
• Strong testing practices: XCTest/XCUITest, flutter_test/integration_test, CI-integrated automation.
• Familiarity with mobile security best practices (secure storage, biometrics, certificate pinning, auth flows).
• Experience with Git and CI/CD pipelines (Fastlane, Bitrise, GitHub Actions, Codemagic), App Store processes (TestFlight, App Store Connect).
• Experience working in FinTech, banking, trading, or other highly regulated environments, with a strong collaboration and mentorship mindset across cross-functional teams (Product, Design, Backend, QA, Android); 
• Upper-Intermediate level of English or higher.
   

Preferred Qualifications:

• Exposure to Android (Kotlin) and full cross-platform transitions; mobile analytics/push notifications (APNs, FCM); and crypto / Web3 mobile integrations - wallet flows, WalletConnect, MetaMask SDK, transaction signing, on-chain data display.

RONIS is a custom software development and design company located in Ukraine.

With 20 years of experience, we provide consultancy services, strategy planning, IT landscape architecture, custom software architecture, and development, as well as integrations with existing systems.

We are now focusing on deep learning, artificial intelligence, and big data, and on their importance in e-Commerce.

Responsibilities:

- Manage software development projects from planning to delivery
- Coordinate communication between clients and development teams
- Monitor project progress, timelines, and deliverables
- Create and maintain project documentation
- Organize and facilitate team meetings
- Ensure transparent communication across all stakeholders
- Support the team in resolving blockers and operational issues
- Track project statuses and report updates to stakeholders
- Ensure product quality and timely delivery

Requirements:

- 2+ years of experience as an IT Project Manager
- Strong understanding of software development processes
- Practical experience with Agile methodologies (Scrum, Kanban)
- Experience managing web and/or mobile development projects
- Ability to coordinate cross-functional teams 
- Experience with project management tools such as Jira, Confluence, ClickUp, Trello, or similar
- Strong communication and stakeholder management skills
- Ability to manage project scope, priorities, timelines, and risks
- Experience conducting Scrum ceremonies (Daily meetings, Sprint Planning, Retrospectives, Grooming)
- Understanding of estimation, workload planning, and resource management
- Experience working with clients and handling client communication
- Ability to identify blockers and proactively resolve issues
- Strong analytical and problem-solving skills
- Upper-Intermediate English or higher (written and spoken)

Nice to Have:

- Technical background or understanding of frontend/backend architecture
- Knowledge of QA processes and testing flows
- Experience working with remote teams

We offer:

- Competitive salary based on your experience and skills
- Remote work
- Paid vacation and sick leave
- Opportunity to work on interesting international projects
- Friendly and supportive team environment
- Professional growth
- Comfortable onboarding process and team assistance
- Modern tools and well-established workflows
- Opportunity to influence processes

RedCore is an international business group that creates technological solutions for digital markets. Our products and services cover fintech, marketing, e-commerce, customer service, communications and regulatory technologies. 

We are looking for a Media Buyer to join our team!

Requirements:

 - User acquisition expert: 1+ years of proven track in building marketing retention campaigns for a consumer product through ad networks;
- Previous experience with ad networks;
- Understanding of attribution models (post view vs click) and conversion deduplication;
- Awareness of GEO-specific advertising regulations for gambling verticals;
- Gambling experience is mandatory;
- Work with creatives, experience with setting up tasks for video creatives;
- Experience in A/B testing and campaign optimization;
- Ability to identify issues within campaigns and develop solutions quickly;
- Understanding user journey, user segmentation, engagement, and customer experience;
- Ability to analyze and understand such metrics as CTR, CR, CPA;
- Previous work with such tools as Jira, Tableau;
- Understanding how to work with pixels, postbacks, user cookies;
- Remote work experience: ideally, in an international team;
- Flexible and open to feedback, with a continuous improvement mindset;
- Comfortable working independently and managing large-scale ad budgets;
- Good English communication skills

Responsibilities:

- Launch retargeting and performance campaigns;
- Manage the structure of retargeting campaigns;
- Close work with existing campaigns;
- Technical setup: pixel integration, postback configuration;
- Inventory management: maintaining whitelists and blacklists of publishers and domains in DSP;
- Creative performance analysis and briefing for the design team based on CTR and conversion data;
- Regular reporting on campaign performance by GEO and placement;
- Close work with existing campaigns.

What are the conditions and bonuses?

☘️An exciting and challenging job in a fast-growing product company, the opportunity to be part of a multicultural team of top professionals in Development, Architecture, Management, Operations, Marketing, Legal, Finance and other;

🤝🏻Great working atmosphere with passionate experts and leaders, sharing a friendly culture and a success-driven mindset is guaranteed;

📍Beautiful offices in Warsaw, Limassol work remotely or on-site with comfort and enjoy the opportunity to build a network of connections with professionals day by day;

🧑🏻‍💻Laptop & all necessary equipment for work according to the ecosystem standards;

🏖Paid vacations, personal events days, days off;

🫖Paid sick leave;

👨🏻‍⚕️Medical insurance;

💵Referral program enjoy cooperation with your colleagues and get the bonus;

📚Educational support by our L&D team: internal and external trainings and conferences, courses on Udemy;

🗣Free internal English courses;

🧘Sport benefit;

🦄Multiple internal activities: online platform for employees with quests, gamification and presents for collecting bonuses, RedCore talks club for movie and book lovers, board games cozy evenings, special office days dedicated to holidays;

🎳Company events, team buildings.

Our client is an innovative manufacturer of medical devices in the United States, producing devices and software applications.

In this project, you will have a great opportunity to be involved in the full development life cycle of medical software, which is designed to assist individuals by processing information from medical devices to identify health trends and track daily activities. In addition, there are opportunities to work with medical devices, in the scope of end-to-end testing.

Job Description

• 4+ years of dedicated experience testing complex software systems without user interfaces (i.e. API testing)
• Proven track record of independently developing, executing, maintaining, and enhancing robust automated test scripts and frameworks
• 4+ years of strong, hands-on coding experience with Java
• Experience with Selenium WebDriver, RestAssured
• Solid understanding and independent application of QA practices (black box testing, risk-based testing, system testing, regression testing, exploratory testing)
• Test Coverage & Mocking strategies

Must have:

• Test Automation Experience: API (backend) testing (4+ years)
• Test Automation Frameworks: RestAssured, Selenium
• Programming Languages: Java (4+ years)
• Tools: Postman, event logging (Splunk/Datadog), CI/CD pipeline integration
• Regulatory experience
• Excellent English communication skills

Nice to have:

• Salesforce
• Atlassian tools: Jira, Confluence, Bamboo
• mySQL
• Jama QMS
   

Job Responsibilities

• Perform rigorous testing on complex software systems without user interfaces, focusing heavily on comprehensive API testing.
• Develop, execute, and maintain automated test scripts and contribute to framework design to ensure software quality and reliability.
• Write and maintain clean, reusable, and efficient test code using Java
• Use Selenium WebDriver and other E2E frameworks for advanced and comprehensive web application testing.
• Apply solid QA practices to systematically and independently identify, track, and resolve complex software issues.

We are looking for a proactive, responsible, and highly motivated Recruiter / Researcher to join our team and help us attract top IT talent across European markets. This role is perfect for someone who thrives on research, candidate engagement, and process optimization, and wants to contribute to building a high-performing international recruitment operation.
 

Responsibilities:

• Source candidates using LinkedIn, Djinni, GitHub, and other platforms
• Build and maintain candidate pipelines for open and upcoming roles
• Conduct initial outreach and pre-screening
• Use automation tools to scale sourcing and outreach processes
• Maintain accurate data in CRM and internal systems
   

Requirements:

• 1+ year of experience in sourcing or recruiting
• Hands-on experience with LinkedIn automation tools and sourcing platforms
• Experience using tools for automated outreach and candidate tracking (e.g., LinkedIn Helper, PhantomBuster, etc.)
• Understanding of IT roles and technologies 
• Understanding of European talent markets and hiring specifics
• Strong research skills and attention to detail
• Excellent communication and interpersonal skills
• Ability to work independently and manage multiple tasks
   

We offer:

• Remote work
• Flexible collaboration options: fixed salary, performance-based hiring bonuses, probation period of 3 months
• Opportunity to grow 
• Work with international clients and interesting technical roles
   

💬 If you’re interested, feel free to apply or message directly.

RedCore is an international business group that creates technological solutions for digital markets. Our products and services cover fintech, marketing, e-commerce, customer service, communications and regulatory technologies. 

We are looking for a Media Buyer to join our team!

Requirements:

- Experience with TikTok Ads (retargeting) for at least 1 year
- Understanding of pixel-based audiences and funnel structure (registration → deposit → LTV)
- Experience working with gray verticals (gambling / betting / similar niches)
- Ability to analyze key metrics (CPA, ROI, CR, CTR) and make data-driven decisions
- Experience in preparing creative briefs and evaluating their performance
- Self-driven with strong ownership of results
- Experience working across multiple GEOs

Responsibilities:

- Launching and optimizing advertising campaigns in TikTok Ads (retargeting)
- Working with audience segments (Non-FTD, Non-Active, Active Base, etc.)
- Scaling profitable setups and pausing underperforming ones
- Analyzing metrics and making data-driven decisions
- Creating briefs for creatives and testing hypotheses
- Monitoring audience fatigue and refreshing creatives
- Collaborating with cross-functional teams (design, analytics, account management)
- Managing assigned GEOs

What are the conditions and bonuses?

☘️An exciting and challenging job in a fast-growing product company, the opportunity to be part of a multicultural team of top professionals in Development, Architecture, Management, Operations, Marketing, Legal, Finance and other;

🤝🏻Great working atmosphere with passionate experts and leaders, sharing a friendly culture and a success-driven mindset is guaranteed;

📍Beautiful offices in Warsaw, Limassol work remotely or on-site with comfort and enjoy the opportunity to build a network of connections with professionals day by day;

🧑🏻‍💻Laptop & all necessary equipment for work according to the ecosystem standards;

🏖Paid vacations, personal events days, days off;

🫖Paid sick leave;

👨🏻‍⚕️Medical insurance;

💵Referral program enjoy cooperation with your colleagues and get the bonus;

📚Educational support by our L&D team: internal and external trainings and conferences, courses on Udemy;

🗣Free internal English courses;

🧘Sport benefit;

🦄Multiple internal activities: online platform for employees with quests, gamification and presents for collecting bonuses, RedCore talks club for movie and book lovers, board games cozy evenings, special office days dedicated to holidays;

🎳Company events, team buildings.

We’re looking for 2 Senior UX/UI Designers (Mobile Casual Games)
Ever wondered what it’s like to shape the experience of mobile puzzle games played by millions of users worldwide? Here’s your chance.
We’re currently looking for Senior UX/UI Designers to join a strong, creative team of ~20 developers, artists, and designers working on live casual puzzle games.
📍 Location: Remote (Europe + Turkey)

🎮 What you’ll actually do
You’ll be deeply involved in shaping how players feel inside the game — from the first tap to long-term engagement.
You’ll:
• Lead UX/UI design for new features (from idea → wireframes → final in-game UI)
• Design smooth, intuitive player flows (menus, HUDs, popups, systems)
• Create high-quality, visually strong UI aligned with game style
• Collaborate with product, design, art, and dev teams daily
• Own features end-to-end and see them shipped live
• Improve player experience using data + real player behavior
• Balance usability, engagement, and monetization in smart ways
• Contribute to and evolve a scalable UI design system
• Bring fresh ideas — not just execute, but improve the product

🧠 What we’re looking for
• 4+ years in UX/UI design in the gaming industry
• Strong portfolio with shipped mobile game UI/UX
• Experience with live games and ongoing feature updates
• Deep understanding of free-to-play / casual game UX patterns
• Strong Figma + Adobe Creative Suite skills
• Experience working with developers (Unity is a plus)
• Strong sense of layout, typography, composition, visual hierarchy
• Ability to translate game/product goals into player experience
• Confident English communication

🤝 Soft skills that matter
• Ownership mindset — you lead features, not just design them
• Strong product thinking + player empathy
• Comfortable in fast-paced, iterative environments
• Open to feedback and collaboration across disciplines
• Passion for games and interactive experiences

✨ Why this role is interesting
• Real ownership over features used by millions
• Creative freedom (not just task execution)
• Strong, experienced team with solid production pipelines
• Impact-driven culture focused on quality, not just speed

Project description

We’re looking for a Crowd Marketing Specialist to grow Coupler.io’s presence on Reddit and SaaS-specific communities/forums like Shopify, Xero, etc.

You’ll join conversations where users talk about data, reporting, and automation, and contribute responses tied to real solutions using Coupler.io. You’ll also monitor brand mentions, track discussions, and spot opportunities for meaningful engagement.

If this sounds exciting, apply now! We are open to considering interns for this role!

WHAT’S YOUR IMPACT?

By showing up consistently in online communities, you’ll help users find practical solutions to data and reporting problems, no pitch required. Just good answers that happen to involve Coupler.io in terms of data flow automation, reporting optimization, etc.

Required skills

⭐ 1+ year of experience in digital marketing in any position (experience in Support or Social Media would be a plus)
⭐ Advanced written and spoken English
⭐ Strong communication skills and attention to detail
⭐ Ability to pick up new tools quickly
⭐ Comfortable using AI tools day-to-day (drafting messages, researching threads, etc.)
⭐ Curiosity, self-direction, eagerness to learn
⭐ Basic Google Workspace proficiency (Docs, GSheets, Drive)
⭐ Capability to manage your own tasks and collaborate with a team
⭐ Familiarity with how online communities function

As a plus

🔹Experience managing a Reddit account or crowd marketing in SaaS communities
🔹Background in SaaS, data tools, or marketing technology
🔹Familiarity with data integration or business intelligence concepts

We offer

🌎 Full-remote from any location or in one of our offices (Kyiv/Krakow/Warsaw) bit.ly/rw-remotecollab
💸 Competitive compensation, access to savings program, and deposit policy
💻 Thanks to our hardware policy, we use the best equipment and can regularly update it
🌴 34 days a year as paid time off (24 standard days + 10 more to cover public holidays)
🏋🏼 Health policy budget that will cover your private sports and healthcare expenses
🎤 Participate in our online and offline events
⌨️ Our offices are equipped with modern ergonomic chairs and standing desks
🍪 You can always find fresh food and drinks in our kitchen
🤝 In Ukraine, we collaborate through Diia.City
🤩 More about our benefits and how we work 🔗 Railsware Handbook: railsware.com/handbook

Responsibilities

🔹Monitor Reddit, Shopify, QuickBooks, and other relevant communities for discussions around data exports, reporting automation, and analytics
🔹Respond to threads with clear, helpful answers, and explain how Coupler.io fits where it genuinely does
🔹Create and publish posts in Coupler.io’s own community spaces
🔹Track brand mentions across communities and join conversations where your input adds real value
🔹Maintain a structured log of activity, including threads, responses, and performance
🔹Analyze engagement and share regular insights with the SEO Manager, highlighting trends, gaps, and opportunities

Description

We are looking for a person with basic knowledge of .NET programming who is ready to join our strong and friendly team. You will start with .NET training from our mentor to refresh and consolidate your knowledge, the next step will be training on our products, and then you will join the main team working on a real development task. This is a great opportunity to start your career in IT.

The client is the world’s leading developer of Automatic Identification and Data Collection (AIDC) software with over 30 years of experience and over 750,000 installations across 120 countries. We develop and maintain a set of Web, Windows desktop, and server applications used for receiving, inventory management, product identification, product control, and shipping. The project started in 2006 with 6 employees and grew up to 20+. Nowadays, we have a great team deeply involved in all client processes and business decisions.

Requirements

• Basic knowledge of C# & .NET
• Good understanding of OOP
• Basic knowledge of databases and SQL
• Pre-intermediate English
• Strong willingness to learn

Job responsibilities

• Design and develop components and extensions to existing modules
• Defect investigation, bug fixing, and troubleshooting
• Unit and functional testing
• Writing functional and design documentation
• Following the design and coding standards accepted in the team
• Work with the QA team in order to validate the correctness of the implementation

RESPONSIBILITIES

• VIP segment management: low / mid / high rollers
• Building and developing the VIP program - tiers, bonuses, privileges
• Managing and developing a team of VIP managers
• Personalized approach to high-value players: offers, communications, terms
• Tracking key metrics: GGR, ARPU, LTV, retention, churn
• Developing and implementing retention and reactivation strategies for VIP players
• Driving upgrades between VIP tiers (player upgrading)
• Cross-functional collaboration: CRM, product, analytics, payments
• Quality control of communications with VIP players
• Analyzing VIP program performance and implementing improvements

REQUIREMENTS
Experience & Expertise

• 3+ years of experience in iGaming / betting / casino
• Hands-on experience working with VIP / high-value segments
• Team management experience (VIP managers / account managers)
• Proven track record of building or scaling VIP programs
• Understanding of bonus economics and its impact on revenue
• Experience with CRM tools and player segmentation

Skills & Knowledge

• Strong understanding of metrics: GGR, ARPU, LTV, retention, churn
• Analytical mindset - ability to work with data and make data-driven decisions
• English - B2 or higher (required)
• Proficiency in: Slack, Jira, Confluence, basic CRM systems
• Strong communication skills — both written and verbal