Jobs at Djinni

9964
  • Β· 85 views Β· 2 applications Β· 20d

    Technical Support Team Leader (L1/L2)

    Full Remote Β· Worldwide Β· 2 years of experience Β· English - B2
    We are looking for an experienced Team Leader to manage and develop a Technical Support (L1/L2) team. In this role, you will be responsible for daily operations, performance management, quality assurance, and people leadership while ensuring SLAs, KPIs,...

    We are looking for an experienced Team Leader to manage and develop a Technical Support (L1/L2) team. In this role, you will be responsible for daily operations, performance management, quality assurance, and people leadership while ensuring SLAs, KPIs, and client expectations are consistently met.
    You will serve as the primary operational point of contact for agents, QA, Operations, and clients, providing guidance on technical escalations, coaching team members, and driving continuous improvement across processes and service delivery.
    This role combines people management, technical oversight, and operational ownership.

     

    Requirements:

    βœ”οΈPrevious experience as a Team Leader / Supervisor in Technical Support or Service Desk environments
    βœ”οΈStrong understanding of L1/L2 technical support workflows
    βœ”οΈSolid knowledge of Windows environments and basic networking concepts
    βœ”οΈAbility to guide agents with MS SQL user-level checks and troubleshooting logic
    βœ”οΈExperience managing KPIs, SLAs, AHT, QA scores, and team performance
    βœ”οΈConfident written and spoken English
    βœ”οΈStrong leadership, coaching, and feedback skills
    βœ”οΈStructured, reliable, and ownership-driven working style
    βœ”οΈSolution-oriented mindset with strong decision-making abilities
    βœ”οΈExcellent communication and stakeholder management skills

     

    Responsibilities:

    βž–Lead and manage a team of L1/L2 Technical Support Specialists
    βž–Ensure daily operational performance meets SLAs and KPIs
    βž–Monitor queues, workloads, and staffing to maintain service levels
    βž–Support agents with technical escalations and complex customer cases
    βž–Conduct regular 1:1s, performance reviews, and coaching sessions
    βž–Collaborate with QA on quality audits and improvement plans
    βž–Participate in hiring, onboarding, and training of new agents
    βž–Maintain and improve the knowledge base and operational documentation
    βž–Act as an operational bridge between agents, Operations, Engineering, and clients
    βž–Drive continuous improvement initiatives across processes and workflows

     

    Would be a plus:

    βœ”οΈExperience in BPO / outsourcing environments
    βœ”οΈHands-on technical background in L1/L2 support
    βœ”οΈExperience with Zendesk and similar platforms
    βœ”οΈExposure to IoT / hardware-supported products
    βœ”οΈSix Sigma / Lean or similar operational frameworks
    βœ”οΈExperience ramping new projects or scaling teams

     

    Work conditions:

    βž–Remote work.
    βž–The probation period is two months.
    βž–Schedule: Monday-Friday - 14:00 - 23:00 (with one hour break)

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  • Β· 128 views Β· 10 applications Β· 20d

    Technical Support / Automations Manager

    Full Remote Β· Worldwide Β· Product Β· English - C1
    About us: Gismart is a value-driven mobile app developer with a strong presence in the Health & Wellness, Utilities, and Music app markets. We have recently achieved a significant milestone of over 1 billion downloads worldwide, taking a step toward...

    About us:

     

    Gismart is a value-driven mobile app developer with a strong presence in the Health & Wellness, Utilities, and Music app markets. We have recently achieved a significant milestone of over 1 billion downloads worldwide, taking a step toward our mission of cultivating the well-being of people worldwide. With headquarters in London, UK, Gismart is a dynamic global company with a reach extending across Europe and far beyond. Our determined team comprises over 250 individuals who bring diversity, creativity, innovation, and relentless drive to the company. Gismart unites professionals from diverse backgrounds in entertainment, music, and tech, allowing us to play to each other’s strengths and succeed as a team.


    Our mission:
    Become a stepping stone on our customers’ journeys of self-improvement.

    Our values:

    • Deliver what matters
    • Respect and support others
    • Initiate and own
    • Voiceopenly
    • Execute with quality

    If you are passionate about mobile app development and want to join a company that’s reshaping the industry, Gismart is the place for you. We provide exciting career opportunities, a supportive workplace culture, and the chance to contribute to a team that is making a tangible impact. For more information on Gismart, visit gismart.com.

    Responsibilities:

    Daily operations

    • Monitor active workflows to ensure consistent performance and stability.
    • Detect and address incidents promptly; take ownership of raised issues.
    • Perform quality control on AI-generated responses sent through support platforms.

    Implementation

    • Design, build, and maintain automation workflows using tools like n8n, prioritizing modularity and reusability.
    • Write and maintain scripts (JavaScript) and use low-code tools to support new automation cases.
    • Be up-to-date with Zendesk triggers and rules. Make sure our automations align with Zendesk flows.
    • Integrate Zendesk with third-party automation platforms and monitor their stability.
    • Manage authentication and secure integration of third-party APIs used in automations.
    • Troubleshoot automation workflows regularly, proactively resolving errors and refining functionality.
    • Build and update automation workflows based on defined priorities, including tickets, emails, Slack bots, analytics, and more.
    • Run A/B and multi-scenario tests to evaluate automation effectiveness and improve performance.
    • Conduct tests involving multiple applications, request types, and support platforms.
    • Track error logs and troubleshoot failed workflow executions.

    Communication

    • Collaborate closely with the backend team to ensure smooth integration of AI solutions. Create tasks for the backend team when new endpoints are required or existing functionality needs enhancement.
    • Collaborate with DevOps to monitor server performance and address any issues impacting automation.
    • Log key automation activities and updates in Confluence to keep the team informed.
    • Coordinate with support leads and agents to collect hands-on feedback for improving automations and review reported tickets.
    • Update the support team on any new or revised automations that may affect their work.
    • Maintain close communication with the Head of Support for task management and roadmap updates.

    Requirements:

    • Advanced English proficiency (C1β€”C2), both written and spoken.
    • Strong expertise in Zendesk, including triggers, tags, macros, and SLA settings.
    • Experience with payment platforms (e.g., PayPal, Stripe).
    • Experience developing automations on low-code platforms (n8n).
    • Proficiency in the n8n automation platform: hands-on experience, including creating complex workflows, integrating APIs, and troubleshooting issues.
    • API Integration: Experience with integrating various third-party tools and services using APIs to streamline support processes like ticket management, CRM, and communication platforms.
    • Problem Solving and Debugging: Ability to identify inefficiencies in existing processes, troubleshoot automation issues, and optimize workflows for better performance and error handling.
    • Collaboration and Communication: Ability to work closely with the support team to understand their pain points and translate them into automated solutions, along with clear documentation of automated processes for future reference.
    • Clear and Precise Prompts: Ability to create specific, well-defined prompts for AI-driven automation, ensuring data processing and outputs are accurate and efficient.
    • Context Awareness: Skill in providing AI with clear context for each task, ensuring effective execution within diverse workflows.

    Would be a plus:

    • Experience with Jira, Confluence, or Asana.
    • Understanding of mobile app functionality, including versions, updates, and device compatibility.
    • Knowledge of subscription models, including renewals, refunds, and invoicing.



     

    Employee Benefits:

    • Remote-First Culture: Our team is diverse and extensive, just like our product portfolio. We provide a flexible working schedule and let you work anywhere in the world, either remotely or in one of our corporate hubs.
    • Π‘oworking Compensation: We provide 50% compensation for coworking spaces worldwide to make sure that everyone has a comfortable and inspiring workspace.
    • Public Holidays Policy: Gismart observes public holidays based on the Ukrainian or Polish holiday calendars. Employees working in other locations are entitled to 12 public holidays per year.
    • 100% Sick Leave Compensation
    • Mental and Physical Health: To help you stay happy and healthy, Gismart will partially cover your medical insurance, sports activities, and therapy costs.
    • Personal Equipment Policy: Of course, we’ll provide you with all the equipment you need or cover the maintenance cost for your own tools.
    • Personal Learning and Development: We love to see you learn and grow, so Gismart will cover 70% of your professional development courses. We’ll also pay for 100% of corporate English courses.
    • Time-Off Policy: Every employee gets 18 working days of paid vacation and 3 personal days per year, with an extra day added for each year at Gismart.
    • Corporate Events: We are remote-first, but we love meeting up in person. Whenever possible, we organize corporate events and team-building activities across all Gismart hubs.
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  • Β· 110 views Β· 13 applications Β· 20d

    Middle DevOps Engineer

    Full Remote Β· Ukraine Β· 2 years of experience Β· English - B2
    We are looking for a Middle DevOps Engineer to support and maintain our Azure- and Kubernetes-based platform. This role focuses on platform stability, observability, and safe deployments, working closely with senior engineers and following established...

    We are looking for a Middle DevOps Engineer to support and maintain our Azure- and Kubernetes-based platform. This role focuses on platform stability, observability, and safe deployments, working closely with senior engineers and following established runbooks and processes.
     

    You will help keep systems healthy, assist with deployments, monitor services, and respond to support requestsβ€”while growing your DevOps skills in a production environment.
     

    Responsibilities:

    • Support and maintain Azure cloud infrastructure and Kubernetes workloads
    • Monitor system health, logs, and metrics; respond to alerts and incidents
    • Assist with deployments using CI/CD pipelines and GitOps workflows
    • Perform basic troubleshooting of applications and infrastructure using standard tools
    • Handle support tickets and operational requests in a timely manner
    • Follow runbooks, operational procedures, and security best practices
    • Escalate issues clearly and promptly when required
    • Collaborate with senior DevOps engineers and development teams
       

    Requirements:

    • 2+ years of proven experience working as a DevOps/SRE
    • Azure & Infrastructure: Basic knowledge of subscriptions/networking with hands-on experience in AKS, Virtual Machines, Key Vault, and PostgreSQL.
    • Kubernetes & Containers: Understanding of core concepts (Pods, Services, ConfigMaps) and basic container image knowledge; ability to troubleshoot using kubectl.
    • CI/CD & Delivery: Experience with Azure DevOps pipelines, Maven-based services, and GitOps/Helm deployment principles.
    • Observability: Ability to monitor logs and metrics using Grafana dashboards and Azure Monitor alerts.
    • Linux & Networking: Basic Linux CLI skills and a fundamental understanding of HTTP/HTTPS, DNS, and ports.
    • Operations & Security: Experience following runbooks and handling incidents with a focus on least-privilege and secrets management.
    • Intermediate English level, sufficient for everyday communication within the team
       

    Nice to Have:

    • Basic Helm usage
    • Exposure to Infrastructure as Code (Terraform or Bicep)
    • Basic scripting skills (Bash or Python)
    More
  • Β· 49 views Β· 5 applications Β· 20d

    IT Researcher (Recruiting)

    Full Remote Β· Worldwide Β· 1 year of experience Β· English - B2
    Job Description We are looking for an IT Researcher to join our Global Recruitment Team. At Miratech, you’ll help us build strong tech teams. With hiring across 25+ countries, our recruitment is truly international: one day you might be searching for IT...

    Job Description

    We are looking for an IT Researcher to join our Global Recruitment Team.
    At Miratech, you’ll help us build strong tech teams. With hiring across 25+ countries, our recruitment is truly international: one day you might be searching for IT talent in India or Europe, and the next β€” exploring markets in Latin America or Canada.

    As an IT Researcher, you will play a key role in supporting our global recruitment team. Your main focus will be on identifying and engaging IT talent across different regions, conducting market research, and building strong candidate pipelines.


    Daily Scope of Work:

    • Actively search for qualified candidates according to vacancy requirements using multiple channels: LinkedIn, professional communities, forums, internal database, job boards, and social networks.
    • Conduct CV screening, manage candidate profiles in SmartRecruiters, and keep all information up to date.
    • Initiate contact with potential candidates (including β€œcold” outreach) and build initial engagement.
    • Conduct market analysis, research, and prepare reports and presentations to support hiring decisions.
    • Maintain, structure, and expand internal recruitment databases and related reports.
    • Collaborate closely with recruiters, hiring managers, and other departments to ensure smooth hiring processes.
    • Perform other duties as may be required consistent with the purpose of this role.


    Qualifications

    • 1+ years of experience in a recruitment agency, IT company, marketing, or sales department in a junior/assistant/researcher role.
    • Bachelor’s degree or higher (flexible schedule available for students).
    • Upper-Intermediate level of English or higher, both written and spoken.
    • Strong attention to detail and excellent organizational skills.
    • Flexibility, resilience, and ability to work under pressure in a fast-paced environment.
    • Analytical mindset with the ability to process, interpret, and present data.
    • Creativity and β€œout-of-the-box” thinking to identify new sourcing strategies and attract top talent.

      We offer:
    • Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth. 
    • Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, and a relocation program. 
    • Work From Anywhere Culture: make the most of the flexibility that comes with remote work. 
    • Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities. 
    • Global Impact: collaborate on impactful projects for top global clients and shape the future of industries. 
    • Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events. 
    • Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality. 
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  • Β· 124 views Β· 21 applications Β· 20d

    QA engineer to $1400

    Full Remote Β· Worldwide Β· Product Β· 2 years of experience Β· English - B1
    Requirements: β€’ Experience in QA 2+ years. β€’ Good written English skills (intermediate level). β€’ Working with Jira / Confluence. Understanding the testing process Preferred: - Knowledge of Linux. - Experience in using version control systems. ...

    Requirements: 

     

    β€’ Experience in QA 2+ years. 

    β€’ Good written English skills (intermediate level). 

    β€’ Working with Jira / Confluence. 

     

    Understanding the testing process 

     

    Preferred:

    - Knowledge of Linux.

    - Experience in using version control systems.

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  • Β· 111 views Β· 16 applications Β· 20d

    Full Stack Developer (React Native + Expo)

    Worldwide Β· 8 years of experience Β· English - B2
    Mirko Solutions is an international IT company specializing in web and mobile development for clients in the US, Canada, EU, and Australia. We are growing rapidly and are currently looking for a Full Stack Developer (React Native + Expo) for a new...

    Mirko Solutions is an international IT company specializing in web and mobile development for clients in the US, Canada, EU, and Australia. We are growing rapidly and are currently looking for a Full Stack Developer (React Native + Expo) for a new international project.

     

    About the role:

    THE POSITION INVOLVES RELOCATION TO DUBAI (THE COMPANE ASSISTS WITH RELOCATION)
    We’re looking for a very senior Full Stack Engineer who can deliver pixel-perfect financial apps while thriving in an environment where AI is a daily co-pilot. You’ll craft flawless UI in React Native, build secure serverless APIs, and embrace AI tooling to work faster and smarter.

    You should be excited to work at the intersection of fintech and AI, and eager to push how AI tools reshape engineering itself.

     

    In this role, you will:

    πŸ”Έ Deliver production-ready, pixel-perfect UI in React Native + Expo, using Tamagui + Style Dictionary for design consistency.

    πŸ”Έ Own core neobank features (wallets, payments, transaction histories, onboarding, notifications).

    πŸ”Έ Build and maintain scalable serverless APIs (Lambda, API Gateway, DynamoDB, Kinesis, EventBridge).

    πŸ”Έ Integrate stablecoin/blockchain payment flows with security and compliance in mind.

    πŸ”Έ Implement real-time features with WebSockets and SSE, including AI-driven chat and streaming UX.

    πŸ”Έ Optimize for performance (Hermes, Reanimated, FlashList) and observability (Sentry, Better Stack).

    πŸ”Έ Work closely with design teams using Figma β†’ tokens β†’ Tamagui workflows.

    πŸ”Έ Actively leverage AI-driven development tools (Claude, Cursor, MCP integrations) to accelerate code, testing, and prototyping.

    πŸ”Έ Contribute to the culture of AI-assisted engineering, exploring and integrating new tools to increase velocity.

    πŸ”Έ Mentor teammates and set engineering standards for AI + fintech development practices.

     

    Qualifications:

    πŸ”Έ 8+ years of engineering experience, with at least 3 in mobile fintech apps.

    πŸ”Έ Proven ability to deliver complex, modern financial apps with secure flows and beautiful UI.

    πŸ”Έ Mastery of React Native + Expo with a track record of pixel-perfect UI/UX.

    πŸ”Έ Full stack experience in TypeScript, including serverless AWS backends.

    πŸ”Έ Experience with secure auth (Cognito, JWT, device secrets) and financial-grade data handling.

    πŸ”Έ Familiarity with stablecoins, blockchain transactions, or payments APIs.

    πŸ”Έ Strong knowledge of real-time networking (WebSockets, SSE).

    πŸ”Έ Comfortable working with AI tooling in daily development β€” ideally already using tools like Claude, Cursor, or AI-assisted IDEs.

    πŸ”Έ Excited to push the frontier of AI-driven software development, not just adapt to it.

     

    We offer:

    πŸ”Έ Build a world-class whitelabel neobank with AI at its core.

    πŸ”Έ Work in a modern, unified TypeScript stack across frontend and backend.

    πŸ”Έ Shape the future of AI-driven engineering β€” we’re not just using AI, we’re pioneering how it’s done.

    πŸ”Έ Tackle hard problems in fintech UX, payments, real-time systems, and blockchain.

    πŸ”Έ Join a remote-first, senior team where ownership, polish, and innovation come first.

    πŸ”Έ Benefits: Discretionary Annual Bonus: Up to 20% of base salary, subject to company and individual performance 

    πŸ”Έ Visa Sponsorship: Full employment visa + family visa sponsorship (spouse and children) 

    πŸ”Έ Health Insurance: Gold tier plan covering employee and family with premium provider network 

    πŸ”Έ Relocation Package: Flight arrangements + additional support (details can be discussed) 

    πŸ”Έ Annual Leave: 30 days per year (after completing 1 year of service) 

    πŸ”Έ Public Holidays: UAE public holidays (~12-15 days) 

    πŸ”Έ Working Hours: 40-hour week (reduced during Ramadan per UAE law) 

    πŸ”Έ End of Service Gratuity: As per UAE labor law 

    πŸ”Έ Employment Terms: 6-month probation period with full benefits from day one.

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  • Β· 316 views Β· 38 applications Β· 20d

    Manual QA Engineer

    Full Remote Β· Countries of Europe or Ukraine Β· Product Β· 2 years of experience Β· English - A1
    Dublemint is a growing IT company seeking an experienced Manual QA Engineer to join our team! Our main project is an online casino platform with its web-based back office (gambling industry). We’re looking for someone who not only tests features, but...

    Dublemint is a growing IT company seeking an experienced Manual QA Engineer to join our team!

     

    Our main project is an online casino platform with its web-based back office (gambling industry). We’re looking for someone who not only tests features, but also thinks critically about product quality, user experience, and long-term maintainability.

     

    βœ… You’re a perfect match if you have:

    • 2+ years of manual QA experience
       
    • Strong critical thinking skills – you don’t just check if a feature β€œworks”, you assess whether it makes sense for the product and the user. You notice when something looks or feels wrong, even if technically it’s β€œdone”.
       
    • A sharp eye for detail and ability to evaluate user experience and visual quality (UI/UX) β€” even if you’re not a designer, you can spot misalignment, inconsistencies, or poor usability.
       
    • Experience with cross-browser and cross-platform testing
       
    • Familiarity with Dev Toolserror logs, and basic API testing
       
    • Ability to identify, document, and clearly communicate issues
       
    • English level: B1+ – you can clearly describe issues and write structured test cases

       


    πŸ’‘ It’s a plus if you also have:

    • Experience with slot platforms (apps, sites), slot games and gambling mechanics
       
    • Experience with version control systems (GIT or similar)
       
    • Knowledge of MySQL or other databases
       
    • Understanding of Agile/Scrum processes
       
    • Experience with automated testing tools

       

    🎯 What you’ll do:

    • Perform comprehensive manual testing of web and mobile apps

       
    • Assess product quality beyond functionality – ask:
      • Is it user-friendly?
         
      • Does it meet the modern product and UX standards?
         
      • Is it visually consistent and polished?
         
      • Would it make sense to a real user?

         
    • Collaborate with developers and managers to report not just bugs, but UX concerns, inconsistencies, and usability issues
       
    • Create and maintain structured test documentation
       
    • Test across devices and browsers
       
    • Ensure alignment with designs and business expectations
       
    • Raise questions and suggest improvements, even outside of strict specs

       

    🎰 Gambling Platform Testing Scope

    • UI Testing – Validate the visual quality of the website, app, and back office: is everything clean, aligned, modern, and consistent with the overall design language?
       
    • UX Testing – Assess how intuitive and logical the user journey is β€” from registration and deposits to navigating the platform, managing settings, reports, and withdrawals.
       
    • Consistency & Integration Testing – Check how new features and changes fit into the existing product β€” visually, functionally, and contextually. Nothing should feel out of place.
       
    • Cross-Platform & Responsiveness Testing – Ensure smooth performance and proper display across different devices (desktop, mobile browsers, PWA) and screen sizes.
       
    • Bug Reporting & Critical Review – Identify and log bugs, but also go beyond that β€” spot UX flaws, inconsistencies, or confusing behavior. Be proactive in raising questions and suggesting improvements, even when the feature technically β€œworks.”

     

    πŸ“Ž Conditions:

    • Remote work with flexible hours
       
    • Trial rate: $6/hour, rising to $7.5/hour after trial, paid monthly (option for more frequent payments if needed)
       
    • Minimum 6 productive hours per day, 5 days per week
       
    • Time tracking via Yaware is mandatory
       

    If you’re not just a checker of tasks, but a guardian of product quality, we’d love to hear from you.

    Send your CV and let’s build something great together!

     

    More
  • Β· 28 views Β· 7 applications Β· 20d

    Senior Creative Producer - Spark Team

    Countries of Europe or Ukraine Β· Product Β· 3 years of experience Β· English - B2 Ukrainian Product πŸ‡ΊπŸ‡¦
    Spark Mail is one of our flagship products, improving the email experience for millions of users around the world. For most of its history, growth has come from strong product quality and word of mouth. As we invest more deliberately in paid user...

    Spark Mail is one of our flagship products, improving the email experience for millions of users around the world. For most of its history, growth has come from strong product quality and word of mouth. As we invest more deliberately in paid user acquisition, we're hiring a Senior Creative Producer who brings creative judgment, analytical thinking, and a disciplined testing mindset to own and build the foundations of Spark's performance marketing.

     

    About the role: 

    The Senior Creative Producer owns the day-to-day execution of creative production across paid social and performance channels, shaping creative direction with a performance-first mindset. Working closely with the Performance Creative Designer and Senior Paid Social Campaign Manager, this role ensures assets are clearly briefed, efficiently produced, delivered on time, and aligned with campaign goals, brand standards, and platform constraints.
    Success is measured by creative velocity, speed of iteration, and measurable improvement in acquisition performance.

     

    What you’ll do: 

    Creative strategy & concept development

    • Develop creative concepts, hooks, and hypotheses designed for rapid testing and measurable impact on CTR, CVR, CPI, and ROAS.
    • Write clear, performance-driven briefs that translate creative ideas into executable, testable assets across formats and platforms.
    • Translate creative learnings into clear recommendations that shape campaign strategy, messaging, and future investment.
    • Monitor competitor creative and market trends to identify high-potential angles, hooks, and formats worth testing.

    Production & quality

    • Own creative production for paid social campaigns, from brief through launch, ensuring assets are test-ready and aligned to goals.
    • Collaborate with the Performance Creative Designer and Paid Social Manager to produce and scale high-performing creative.
    • Ensure all creative output meets brand standards, legal requirements, and platform specifications while prioritizing delivery speed.
    • Keep creative moving efficiently from brief to launch by managing feedback, revisions, and handoffs with minimal friction.
    • Maintain production documentation, trackers, and file organization to support repeatable workflows.

    Performance & scale 

    • Own creative KPIs including win rate, testing velocity, and contribution to CPA and ROAS improvement.
    • Turn performance insights into new creative angles and repeatable concepts that improve core acquisition metrics.
    • Partner with the Paid Social Campaign Manager to drive creative performance and sustained acquisition efficiency.
    • Build systems for high-velocity testing using AI, freelancers, and UGC to scale output without reducing win rate.

     

    About you: 

    • 3+ years of experience as a creative producer or in a similar creative marketing or production role.
    • Hands-on experience with paid social or performance marketing workflows on platforms such as Meta, TikTok, and YouTube.
    • Track record of building or improving a creative production workflow β€” not just operating within one.
    • Strong writing and storytelling skills, with clear, natural English (B2+ minimum) for effective ad copy and briefs.
    • Deep understanding of asset specifications, versioning, and delivery requirements for digital campaigns.
    • Comfort with creative and collaboration tools including Figma, Jitter, and Jira.
    • Comfort reading performance dashboards and translating data into creative decisions.
    • Ability to turn ambiguity into structured plans and maintain discipline in testing and experimentation.
    • Proactive ownership mindset β€” you don't wait to be told what to do.

     

    What you will get at Readdle:

    • Customer-centric culture. We put our users at the heart of everything we do. Every team member has the opportunity to engage directly with customers, gaining insights that shape meaningful, delightful experiences for millions worldwide.
    • Relentless growth. We’re committed to mastery in our craft. We take ownership of our work, decisions, and outcomes, and we see feedback as a catalyst for growth. Every challenge is an opportunity to learn, evolve, and raise the bar.
    • Exceptional people, exceptional team. Our greatest strength is our people. We care deeply about each other, work transparently, and celebrate collective success. Together, we build an environment where everyone can do their best work and grow beyond their potential.
    • Real impact. We design products that truly matter. Our focus is on delivering tangible value, simplifying complexity, pushing boundaries, and continuously improving how we build and deliver solutions to our users.
    • Culture of innovation. We embrace curiosity and creativity in everything we do. Fresh ideas are not just welcomed, they’re expected, celebrated, and turned into real innovations that shape the future of our products and company.
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  • Β· 191 views Β· 8 applications Β· 20d

    DevOps Engineer

    Full Remote Β· Ukraine Β· 3 years of experience Β· English - B2
    We are looking for a DevOps Engineer with 3+ years of DevOps engineering experience to join a long-term project focused on modernizing municipal land management through a secure, large-scale digital platform for governmental institutions. You will be...

    We are looking for a DevOps Engineer with 3+ years of DevOps engineering experience to join a long-term project focused on modernizing municipal land management through a secure, large-scale digital platform for governmental institutions.

    You will be deeply involved in infrastructure design and operations, working within a large, distributed engineering team and collaborating closely with a US-based core team to deliver reliable, transparent, and high-impact public-sector solutions.

     Responsibilities:

    • Design and execute a phased migration from vSphere to Hyper-V, including rollback strategies;
    • Migrate workloads in controlled batches and ensure stability during parallel/hybrid operations;
    • Coordinate dependencies across compute, networking, storage, and identity;
    • Plan host upgrades, capacity modeling, and high availability;
    • Manage VM lifecycle, conversion, and replatforming in vSphere and Hyper-V;
    • Migrate NFS shares, VM datastores, mount points, and ISO libraries;
    • Validate performance and data integrity post-migration;
    • Extend Docker Swarm clusters to new hosts;
    • Perform gradual container migration, decommission legacy nodes, and rebalance services;
    • Implement centralized patching, inventory, compliance tracking, and automated rollout;
    • Deploy automated certificate lifecycle management integrated with container workloads;
    • Enforce governance: expiration monitoring, ownership, and rotation policies;
    • Support Kubernetes platform design post-Hyper-V migration;
    • Develop Swarm-to-Kubernetes migration playbooks;
    • Build tooling for deployments, secrets, and ingress.

       

    Required skills:

    • 3+ years of experience in DevOps engineering;
    • Advanced knowledge of Azure and AWS;
    • Strong hands-on experience with VMware vSphere / ESXi and Microsoft Hyper-V (design & operations);
    • Solid Linux administration skills (systemd, networking, storage, performance tuning) with proven troubleshooting across OS and virtualization layers;
    • Strong knowledge of networking fundamentals (VLANs, routing, firewalls) and NFS administration (performance, permissions);
    • Practical experience with Docker Swarm (overlay networking, services, secrets, constraints) and a strong understanding of Kubernetes (EKS and self-managed);
    • Ability to build and maintain CI/CD pipelines for infrastructure and container delivery;
    • Experience with Terraform (preferred) or other IaC tools;
    • Scripting skills in Bash and PowerShell, with basic Python knowledge; experience with Ansible automation;
    • Upper-Intermediate or higher English (spoken and written).

       

    Would be a great plus:

    • Experience migrating large systems to AWS;
    • Professional certifications in AWS, Kubernetes, or DevOps;
    • Prior hands-on system administration or software development background beyond automation.

       

     IT Craft offers:

    • Competitive compensation according to the qualifications;
    • Flexible working hours, remote work;
    • Opportunity for career growth;
    • Compensation for technical courses, educational resources, and sport;
    • In-house English training;
    • A friendly team of open-minded people.

    Please send your CV.

    By submitting your application, you consent to the processing of your personal data in accordance with IT Craft's Privacy Policy, available at https://itechcraft.com/datenschutz/.

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  • Β· 39 views Β· 3 applications Β· 20d

    Senior Data Analyst

    Full Remote Β· Worldwide Β· Product Β· 5 years of experience Β· English - C1
    As a Senior Data Analyst, you will play a key role in shaping our business by providing actionable insights, building advanced analytics, and supporting key decisions across teams. You will have real influence on product direction, business strategies,...

    As a Senior Data Analyst, you will play a key role in shaping our business by providing actionable insights, building advanced analytics, and supporting key decisions across teams. You will have real influence on product direction, business strategies, and operational improvements.
    You’ll work closely with founders and cross-functional teams to build dashboards, monitor key metrics, and help drive the company’s growth. This is a hands-on role for someone passionate about using data to make an impact.

    Key Responsibilities: 

     

    • Build, maintain, and optimize dashboards and reports to support decision-making.
    • Analyze large datasets to identify trends, anomalies, and actionable opportunities.
    • Partner with cross-functional teams to define metrics and build analytical frameworks.
    • Automate recurring reporting processes to improve data accessibility and efficiency.
    • Present findings and recommendations to senior leadership with clarity and impact.
    • Support data governance and quality initiatives.
    • Create one executive dashboard with real time updates

    Qualifications: 

     

    • 8+ years of experience in data analytics or a similar field
    • Strong expertise with BigQuery, Looker and Power BI
    • Expert-level SQL; proficient in at least one scripting language (Python)
    • Strong understanding of data modeling, ETL, and analytics
    • Experience working in fast-paced startup environments is a plus
    • Excellent communication and storytelling skills
    • Familiarity with marketing, product, or operations analytics.
    • English proficiency (both spoken and written)

    Why You’ll Love It Here:
     
     

    • You’ll work at the core of a product-led, AI-powered startup where data drives every decision
    • Your work will ship - fast - and impact thousands of users
    • High autonomy, low bureaucracy: we trust you to own your domain
    • Remote-first culture with flexible hours and async-friendly communication
    • A smart, passionate team that moves fast, supports each other, and builds cool stuff
    •  15 paid vacation days + 5 paid sick days annually.
    •  Paid access to courses, books, and growth resources.
    •  Real decision-making power and ownership of your results.


     

     

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  • Β· 8 views Β· 0 applications Β· 20d

    Infrastructure Engineer with Java (hybrid work in Warsaw)

    Office Work Β· Poland Β· 5 years of experience Β· English - B2
    The product we are working on is one of TOP-3 navigation systems, complex web services, and other solutions related to it. The web and mobile apps handle information at a massive scale and extend well beyond the search, giving people and companies a lot...

    The product we are working on is one of TOP-3 navigation systems, complex web services, and other solutions related to it. The web and mobile apps handle information at a massive scale and extend well beyond the search, giving people and companies a lot of new, useful options.

    This role focuses on executing critical migration projects within the backend infrastructure of the project. The Backend Infrastructure team is undertaking several large-scale migrations to modernize its systems, improve reliability, and reduce maintenance overhead. This TVC position will be instrumental in performing the hands-on work required for these migrations, working closely with the infrastructure team and other Backend teams.
     

    Responsibilities:
     

    • Execute Migrations: Actively participate in and drive the execution of large-scale code and system migrations across various backend services. Some examples include:
      • migrating event processing systems from custom infrastructure to managed infrastructure solutions;
      • Transitioning services from custom OpenCensus metrics collection to OpenTelemetry;
      • migrating custom metrics to standard OpenTelemetry metrics.
    • Code Modification and Updates: Update and refactor existing codebases (primarily Java) to align with new libraries, platforms, and infrastructure.
    • Testing: Work with the Infrastructure team to create a testing plan for migrations to ensure that changes do not break running services and execute the test plans.
    • Collaboration: Work closely with the Backend Infrastructure team and other software engineers to understand migration requirements, plan execution strategies, and ensure smooth transitions with minimal disruption.
    • Problem Solving: Investigate, debug, and resolve technical issues and complexities encountered during the migration processes.
    • Documentation: Maintain clear and concise documentation for migration plans, processes, changes made, and outcomes.
    • Best Practices: Adhere to software development best practices, ensuring code quality, and follow established guidelines for infrastructure changes.

       

    Requirements:

    • 5+ years of hands-on experience in backend software development.
    • Strong proficiency in Java programming.
    • Strong communication and interpersonal skills, with the ability to collaborate effectively within a technical team environment.
    • Bachelor’s degree in Computer Science, Software Engineering, or a related technical field, or equivalent practical experience.
    • Good spoken and written English level β€” Upper-Intermediate or higher.
       

    Nice to have:

    • Experience with observability frameworks such as OpenTelemetry or OpenCensus.
    • Familiarity with gRPC.
    • Knowledge of Google Cloud Platform (GCP) services, particularly data processing services like Dataflow.
       

    We offer:

    • Opportunities to develop in various areas;
    • Compensation package (20 paid vacation days, paid sick leaves);
    • Flexible working hours;
    • Medical insurance;
    • English courses with a native speaker, yoga (Zoom);
    • Paid tech training and other activities for professional growth;
    • Hybrid work mode (∼3 days in the office);
    • International business trips
    • Comfortable office.

       

    If your qualifications and experience match the requirements of the position, our recruitment team will reach out to you in a week maximum. Please rest assured that we carefully consider each candidate, but due to the amount of applications, the review and further processing of your candidacy may take some time.

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  • Β· 113 views Β· 37 applications Β· 20d

    Manual QA Engineer

    Full Remote Β· Countries of Europe or Ukraine Β· 3 years of experience Β· English - B1
    Requirements: 3+ years of hands-on experience in manual software testing 1+ years of experience in mobile application testing Strong background in Manual Testing with proven real-world experience Strong attention to detail with a structured, analytical...

    Requirements:

    • 3+ years of hands-on experience in manual software testing
    • 1+ years of experience in mobile application testing
    • Strong background in Manual Testing with proven real-world experience
    • Strong attention to detail with a structured, analytical mindset
    • Good communication skills and ability to work closely with developers

       

    Languages:

    Upper-Intermediate (B2) or higher level of English, both written and spoken

     

    Would be a plus:

    Experience in healthcare domain

     

    About project:

    This is a product company revolutionizing the Health Care industry in the US by providing innovative solutions to improve medical services. The project helps patients centralize all aspects of their treatment, ensuring timely recommendations and engagement that lead to better health outcomes. Additionally, Navierre supports healthcare providers by offering technologies and services that streamline and enhance the care delivery model, enabling superior treatment results.

     

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  • Β· 218 views Β· 49 applications Β· 20d

    Junior QA Engineer

    Full Remote Β· Ukraine Β· Product Β· 1 year of experience Β· English - B2
    About Project: An application that brings AI into highly specialized professional fields, enabling them to benefit from the latest cutting-edge advancements. We are currently looking for a talented Junior QA Engineer for our team. Requirements: 0,5...

    About Project:

    An application that brings AI into highly specialized professional fields, enabling them to benefit from the latest cutting-edge advancements.

    We are currently looking for a talented Junior QA Engineer for our team.

     

    Requirements:
    ●  0,5 years experience as QA engineer;
    ●  Experience in software testing (web, mobile);
    ● Have practical experience testing API using Postman;
    ● Basic knowledge of HTML, CSS, JavaScript, SQL will be a plus;
    ●  Good knowledge of browser dev tools;
    ●  Good knowledge of testing types and test design techniques;
    ●  Experience developing and maintaining test documentation;
    ●  Understanding of Agile approach (Scrum, Kanban frameworks);
    ●  English level: Upper-Intermediate.

     

    Will be a plus:
    ● Create and maintain test documentation.

     

    Responsibilities:
    ●  Creating and executing of Test-cases, preparing and work with Test Documentation;
    ●  Testing web and mobile applications;
    ●  Executing manual tests;
    ●  Work with issue tracking tools (Jira).

     

    Location:

    Ukraine: remote.

     

    We offer:

    • The ability to focus on your work: a lack of bureaucracy and micromanagement;
    • Competitive compensation depending on skills and experience level;
    • Ability to learn new technological stacks, which help you to grow professionally and advance your career;
    • Friendly atmosphere, concern for the comfort of specialists;
    • English lessons;
    • Flexible schedule depends on project’s needs;
    • 15 working days of vacation;
    • 12 working days per year are allowed to be β€œno show days” due to personal reasons.
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  • Β· 37 views Β· 7 applications Β· 20d

    Creative Marketing Manager

    Full Remote Β· Worldwide Β· Product Β· 1.5 years of experience Β· English - B2
    Inception-1 is a fast-growing product company building AI-driven products that help people feel more connected and less alone. Our mission is to create meaningful digital experiences that blend technology with empathy β€” and to prove that AI can be both...

    Inception-1 is a fast-growing product company building AI-driven products that help people feel more connected and less alone. Our mission is to create meaningful digital experiences that blend technology with empathy β€” and to prove that AI can be both human and transformative.
    We partner with leading infrastructure providers and move fast, experimenting, iterating, and scaling what works. Everything we build goes straight to production and real users.

    We’re looking for a Creative Marketing Manager / Creative Producer to own creative strategy and drive growth through high-performing creatives across paid acquisition channels. You’ll work closely with UA managers and creative teams to build scalable creative systems for Tier-1 markets.

    Responsibilities

    • Own creative strategy across paid channels (Meta, TikTok, Snapchat, Google)
    • Build and run a creative testing framework (hypotheses β†’ iterations β†’ scaling)
    • Manage and coordinate designers, copywriters, and translators
    • Analyze creative performance and generate data-driven insights
    • Launch and scale creatives for US and Tier-1 markets
    • Collaborate with UA managers by funnel stage and channel
    • Improve creative win-rate and reduce creative fatigue
    • Help build a scalable Creative Factory process



    Hard skills we value
     

    • 2+ years in performance creative / growth / UA (Mid–Senior)
    • Strong understanding of CTR, CPA, CVR, ROAS, retention
    • Experience with paid social platforms (Meta, TikTok, Snapchat, Google)
    • Creative testing & performance analysis experience
    • Data-driven mindset and hypothesis generation
    • Hands-on with Google Sheets / Excel
    • Understanding of the full funnel (creative β†’ LP / quiz β†’ product β†’ monetization)



    Nice-to-have
     

    • Experience with Tableau / Looker / Amplitude
    • Using AI tools for creative ideation or production
    • Web-to-app or web-to-web funnel experience
    • US-market creatives experience
    • Background in subscription, dating, or social discovery products
    • Basic knowledge of A/B testing and CRO



    What we offer
     

    • Remote work or comfortable offices in Kyiv (Podil)
    • Flexible working hours
    • Medical insurance (after probation) and online doctor services
    • 20 paid vacation days, unlimited sick leave
    • Equipment, learning budget, internal lectures
    • Sports activities and gym discounts
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  • Β· 12 views Β· 5 applications Β· 20d

    Media Buyer (e-commerce)

    Full Remote Β· Worldwide Β· 2 years of experience Β· English - B2
    We are looking for a motivated and enthusiastic Media Buyer Specialist on behalf of our client. If you have strong experience in eCommerce, native ads, push ads, and generic-product campaigns, excellent analytical skills, and a proven track record across...

    We are looking for a motivated and enthusiastic Media Buyer Specialist on behalf of our client. If you have strong experience in eCommerce, native ads, push ads, and generic-product campaigns, excellent analytical skills, and a proven track record across multiple verticals β€” this role is for you.

     

    What You Will Be Working On

    β€’ Planning and executing high-performing media buying campaigns for eCommerce and generic product offers

    β€’ Running and optimizing native and push ad campaigns

    β€’ Identifying the best traffic sources and channels to achieve performance goals

    β€’ Working with top converting offers and diverse geos

    β€’ Platforms: PropellerAds, AdMaven, PopAds (training provided if needed)

    β€’ Models: CPC & CPA

    β€’ Geo: Worldwide


    Responsibilities

    β€’ Tracking and analyzing campaign performance

    β€’ Making data-driven decisions to optimize and scale campaigns

    β€’ Reporting results and insights to internal stakeholders

    β€’ Continuously testing creatives, audiences, and funnels to improve ROI


    To Be Successful, You Need

    β€’ 2+ years of experience in media buying/data analytics

    β€’ Hands-on experience in eCommerce, native ads, push ads, and generic product campaigns

    β€’ Familiarity with various verticals and traffic types

    β€’ Strong analytical, data-driven, and performance-oriented mindset

    β€’ Understanding of media buying across PPC, DSPs, and display networks

    β€’ Expert-level proficiency in English

    β€’ Familiarity with Voluum or similar tracking platforms is a plus

    β€’ Strong multi-tasking and prioritization skills

    β€’ Desire to grow and develop within digital marketing

    β€’ Positive attitude and willingness to share knowledge

    β€’ Basic understanding of broader online marketing concepts (PPC, SEO, email marketing, etc.)


    Benefits

    β€’ Significant growth opportunities

    β€’ Knowledgeable, experienced, and fun team

    β€’ International and diverse work atmosphere

    β€’ Be part of a rapidly growing global company

    β€’ Paid vacation and sick leave

    β€’ Competitive base salary + performance bonus system


    We look forward to your application!

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