Jobs at Djinni

We are looking for IT support to join our global IT team.

What You will do:

• Responsibility for IT equipment including purchasing
• Install and upgrade computer components and software
• Applying and updating required packages and server services, PC, laptop
• Provide support for Google workspace (G-suite)
• Manage users and access rights to company applications
• Handle on-boarding/off-boarding process for employees 
• Offer technical support to company staff, both on-site and for remote users and offices.
• Troubleshoot hardware and software errors by running diagnostics, documenting problems and resolutions, prioritizing problems, and assessing impact of issues
• Manage virtual servers, OS: Windows, Linux
• Integration, configuration, and operation of several systems (such as Monday, Freshdesk, Slack, Integromat), as well as their continuous improvement for all user groups
• Responsible for the maintenance, configuration, and reliable operation of computer systems, network servers, and virtualization

The experience You will need to successfully complete tasks:

• Good understanding of IT support / Help Desk role (we can regard a student with no strong experience)
• Knowledge of systems and networking software, hardware, and networking protocols
• Experience with G Suite ( Gmail, Calendar, Docs, etc.)
• Familiarity with Cloud platforms is a plus
• Experience with Integromat, Zapier, Monday is a plus
• Excellent time management skills with a proven ability to meet deadlines.
• Service oriented and positive person
• Strong analytical and problem-solving skills.
• Self learning abilities
• Upper-intermediate in English

What We Offer:

• 21 days of paid Leave per year.
• 7 days of sick Leave annually.
• English-speaking Clubs.
• Corporate Events and team buildings.
• Long term cooperation.
• Performance review once a year
• Health insurance.
• All necessary technical equipment provided.
• 4 days work on-site in comfortable office and 1 day fully remote.

Steps of the hiring process:

• Recruitment interview.
• Test task.
• Technical interview.
• Final interview with CTO.

Вимоги до володіння мовами

Англійська

B2 – Вище середнього

Про компанію Bulls-media

BULLS MEDIA is a global leader in digital marketing. Our goal is to simplify decision-making and connect customers with valuable brands.

Our technology helps millions of consumers around the world make smarter, more

We are looking for IT support to join our global IT team.

What You will do:

• Responsibility for IT equipment including purchasing
• Install and upgrade computer components and software
• Applying and updating required packages and server services, PC, laptop
• Provide support for Google workspace (G-suite)
• Manage users and access rights to company applications
• Handle on-boarding/off-boarding process for employees 
• Offer technical support to company staff, both on-site and for remote users and offices.
• Troubleshoot hardware and software errors by running diagnostics, documenting problems and resolutions, prioritizing problems, and assessing impact of issues
• Manage virtual servers, OS: Windows, Linux
• Integration, configuration, and operation of several systems (such as Monday, Freshdesk, Slack, Integromat), as well as their continuous improvement for all user groups
• Responsible for the maintenance, configuration, and reliable operation of computer systems, network servers, and virtualization

The experience You will need to successfully complete tasks:

• At least 0.5 year experience in an IT support / Help Desk role
• Knowledge of systems and networking software, hardware, and networking protocols
• Experience with G Suite ( Gmail, Calendar, Docs, etc.)
• Familiarity with Cloud platforms is a plus
• Experience with Integromat, Zapier, Monday is a plus
• Excellent time management skills with a proven ability to meet deadlines.
• Service oriented and positive person
• Strong analytical and problem-solving skills.
• Self learning abilities
• Upper-intermediate in English

What We Offer:

• 21 days of paid Leave per year.
• 7 days of sick Leave annually.
• English-speaking Clubs.
• Corporate Events and team buildings.
• Long term cooperation.
• Performance review once a year
• Health insurance.
• All necessary technical equipment provided.
• 4 days work on-site in comfortable office and 1 day fully remote.

Steps of the hiring process:

• Recruitment interview.
• Test task.
• Technical interview.
• Final interview with CTO.

Вимоги до володіння мовами

Англійська

B2 – Вище середнього

Про компанію Bulls-media

BULLS MEDIA is a global leader in digital marketing. Our goal is to simplify decision-making and connect customers with valuable brands.

Our technology helps millions of consumers around the world make smarter, more

We are looking for IT support to join our global IT team.

What You will do:

• Responsibility for IT equipment including purchasing
• Install and upgrade computer components and software
• Applying and updating required packages and server services, PC, laptop
• Provide support for Google workspace (G-suite)
• Manage users and access rights to company applications
• Handle on-boarding/off-boarding process for employees 
• Offer technical support to company staff, both on-site and for remote users and offices.
• Troubleshoot hardware and software errors by running diagnostics, documenting problems and resolutions, prioritizing problems, and assessing impact of issues
• Manage virtual servers, OS: Windows, Linux
• Integration, configuration, and operation of several systems (such as Monday, Freshdesk, Slack, Integromat), as well as their continuous improvement for all user groups

• Responsible for the maintenance, configuration, and reliable operation of computer systems, network servers, and virtualization

   

The experience You will need to successfully complete tasks:

• 2 years of experience in an IT support / Sysadmin
• Knowledge of systems and networking software, hardware, and networking protocols
• Experience with G Suite ( Gmail, Calendar, Docs, etc.)
• Familiarity with Cloud platforms is a plus
• Experience with Integromat, Zapier, Monday is a plus
• Excellent time management skills with a proven ability to meet deadlines.
• Service oriented and positive person
• Strong analytical and problem-solving skills.
• Self learning abilities

• Upper-intermediate in English

   

What We Offer:

• 21 days of paid Leave per year.
• 7 days of sick Leave annually.
• English-speaking Clubs.
• Corporate Events and team buildings.
• Long term cooperation.
• Performance review once a year
• Health insurance.
• All necessary technical equipment provided.

• 4 days work on-site in comfortable office and 1 day fully remote.

   

Steps of the hiring process:

• Recruitment interview.
• Test task.
• Technical interview.

• Final interview with CTO.

   

Languages:

English

B2 – Upper-intermediate

Про компанію Bulls-mediaBULLS MEDIA is a global leader in digital marketing. Our goal is to simplify decision-making and connect customers with valuable brands.
Our technology helps millions of consumers around the world make smarter, more confident buying decisions

We are looking for a AI Developer (Full stack / AI Automation) to join our team

What You Will Do:

• Develop and implement AI-driven solutions and AI agents to automate business processes.
• Build backend services using Node.js to integrate AI models into products.
• Work with databases (SQL / NoSQL) for data storage and processing.
• Deploy and manage services using Docker.
• Develop systems using different LLM providers
• Build and optimize AI agent architectures and automation pipelines.
• Create agency multi-agent systems on different harnesses
• Work in Linux environments (Ubuntu) for development and deployment.
• Analyze user needs and design AI solutions to solve user problems.

What We Offer

• 21 days of paid leave per year
• 7 days of sick leave annually
• Health insurance
• English-speaking clubs
• Corporate events and team-building activities
• Long-term cooperation
• Annual performance review
• All necessary technical equipment provided
• Hybrid work format: 4 days in the office, 1 day fully remote

Hiring Process

1. Initial interview
2. Test task
3. Interview with a manager
4. Final interview with CTO.

Required Experience to Succeed in This Role:

• Strong experience with Node.js development.
• Experience working with databases (SQL or NoSQL).
• Ability to write clean, maintainable, and scalable code refactoring.guru
• Understanding of AI concepts, LLMs, or AI agents.
• Experience building and integrating REST APIs.
• Experience with Docker.
• Comfortable working in Linux (Ubuntu) environments.
• Ability to write clean, maintainable, and scalable code.
• English (spoken and written).
• Location - Kyiv

We are looking for a highly skilled, client-focused Account Manager to oversee and expand relationships within their own VIP base. In this role, you will manage your own dedicated VIP portfolio, focusing on cultivating loyalty and long-term engagement with the same high-value clients. This position demands a strong mix of personalized customer engagement, data-driven insights, and strategic account growth. The successful candidate will be proactive, analytical, and capable of delivering tailored experiences that strengthen loyalty, enhance satisfaction, and drive consistent revenue growth.
 

HOW YOU WILL MAKE AN IMPACT

• VIP Relationship Management: Manage a dedicated portfolio of VIP clients, maintaining daily communication and building long-term loyalty by consistently engaging with the same high-value clients from your personal base.
• Multi-Channel Communication: Maintain regular contact with clients through emails, phone calls, and messengers, adapting tone and strategy to suit customers’ needs.
• Data & Metrics: Analyze client behavior and key metrics to identify opportunities for growth, retention, and reactivation.
• Upsell Strategy Development: Create and execute tailored upselling strategies to maximize clients’ value and increase revenue.
• Reporting: Prepare detailed reports on account performance, trends, and campaign outcomes.
• Cross-Department Collaboration: Work closely with other teams to coordinate strategies and deliver seamless customer experiences.
   

WHAT WILL HELP YOU SUCCEED IN THE ROLE

• Previous experience in account management, customer relations, or sales (iGaming or betting industry experience is a plus).
• Strong communication skills, both written and verbal, with the ability to adapt across different channels.
• Analytical mindset with proficiency in working with KPIs, reports, and CRM systems.
• Target-driven with proven ability to implement upselling or cross-selling strategies.
• Fluency in English.
   

WHY YOU’LL LOVE IT HERE:

• Flexible working hours and a remote work setup, so you can plan work around your life and not your life around work!
• Vacation days and paid sick leave—because your rest matters.
• A competitive compensation that truly reflects your skills and expertise.
• Employee referral bonus and gifts to celebrate your special occasions.
• 50% financial support for learning expenses to supercharge your professional growth!
• A positive atmosphere where you always feel respected and truly belong.
• Inspirational team-building activities that turn colleagues into best friends.
• Wellness benefits: We’ll support your sports passions, from yoga classes to gym memberships.

About Ender Turing

Ender Turing is a product-focused AI company building conversation intelligence solutions for analyzing customer communications (voice & chat).

Our platform helps organizations uncover insights from customer interactions, optimize business processes, and improve customer experience through AI-powered analytics.

We work with international clients across the US, Europe, and Latin America.

Our clients include:

• UNIQA Insurance Group
• OTP Bank
• NovaPay
• Dila Medical Lab
• Fozzy Group
• Dobrobut

We are a focused team developing and maintaining a production-grade AI platform used by enterprise customers worldwide.

About the Role

We are looking for an experienced Customer Success Manager (Implementation & Onboarding) who will become a trusted advisor for our customers throughout their onboarding and implementation journey.

This is not a sales role.

Instead, you will work closely with enterprise customers to understand their business processes, help them successfully implement our AI platform, and ensure they achieve measurable business value.

We are looking for someone who combines business thinking with technical curiosity-someone who enjoys understanding how different companies operate while feeling comfortable discussing integrations, APIs, and technical workflows with engineers.

You will collaborate daily with Product Managers, Engineers, AI Specialists, and Customer Success teams.

Your Typical Day

• Conduct onboarding sessions with new customers.
• Analyze customer business processes and operational workflows.
• Configure customer accounts and platform settings.
• Coordinate implementation activities with Engineering.
• Assist customers during integrations.
• Monitor product adoption and customer engagement.
• Lead customer meetings and implementation calls.
• Identify improvement opportunities and communicate customer feedback to Product teams.
• Ensure customers successfully adopt and use the platform.

Key Responsibilities

Customer Onboarding & Implementation

• Lead onboarding projects for enterprise customers.
• Coordinate implementation timelines.
• Configure customer environments.
• Support integrations and technical setup.
• Deliver onboarding sessions and product demonstrations.
• Ensure successful product adoption.

Customer Success

• Build trusted, long-term relationships with customers.
• Understand customer business goals and workflows.
• Provide strategic recommendations on product usage.
• Monitor customer health and proactively address risks.
• Help customers maximize business value from our AI platform.

Business Analysis

• Analyze business processes across different industries.
• Identify customer pain points and opportunities for optimization.
• Recommend best practices for implementation.
• Translate business needs into product requirements.

Cross-functional Collaboration

• Work closely with Engineering, Product Management, and Technical Support.
• Coordinate implementation priorities.
• Participate in product improvement discussions.
• Represent the customer's voice within the company.

Success in This Role

You'll be successful if you:

• Enjoy understanding how businesses operate.
• Can quickly learn new industries and business models.
• Like solving customer problems rather than selling products.
• Can communicate effectively with both business stakeholders and software engineers.
• Are naturally curious and proactive.
• Take ownership of customer success.
• Enjoy working in a fast-moving startup environment.

Requirements

• 2+ years of experience in Customer Success, Implementation, Business Analysis, Product Operations, SaaS Consulting, or Onboarding.
• Experience working with SaaS products.
• English - C1.
• Ukrainian - Native or Fluent.
• Excellent communication and presentation skills.
• Strong business mindset.
• Strong analytical thinking and problem-solving abilities.
• Ability to understand complex business processes.
• Ability to manage multiple customer projects simultaneously.

Technical Skills

• Understanding of SaaS platforms.
• Basic knowledge of REST APIs.
• Experience with CRM systems.
• Experience using Jira, HubSpot, Zendesk, Intercom, or similar tools.
• Ability to read technical documentation.
• Familiarity with browser developer tools.
• Basic SQL knowledge is a strong advantage.

Nice to Have

• Experience implementing SaaS solutions.
• Experience working with enterprise customers.
• Business Analysis experience.
• Knowledge of AI, NLP, Speech Analytics, or Conversation Intelligence.
• Experience with workflow automation platforms.
• Basic Linux knowledge.
• Technical education or IT background.

Technologies You'll Work With

• AI & Machine Learning
• Speech Analytics
• Natural Language Processing (NLP)
• REST APIs
• CRM Systems
• Jira
• HubSpot
• Browser Developer Tools
• SQL
• Cloud-based SaaS Platforms

Key Performance Indicators (KPIs)

You will be responsible for:

• Successful customer onboarding.
• Implementation project completion.
• Customer adoption and engagement.
• Customer satisfaction.
• Customer retention and long-term success.
• Timely implementation milestones.
• High-quality customer communication.

What We Offer

• Competitive salary: €1,000–1,500/month (depending on experience and expertise).
• Fully remote work.
• Work on a real AI product used by international enterprise customers.
• Direct collaboration with Product, Engineering, and AI teams.
• Opportunity to influence product development through customer feedback.
• Professional development and mentoring.
• Career growth opportunities in: 
  • Product Management
  • Business Analysis
  • Solution Consulting
  • Product Operations
  • Customer Success Leadership
• Small, fast-moving startup where your ideas have real impact.

B2B Cooperation

We work exclusively on a B2B basis. Therefore, you should have or be willing to register a sole proprietorship (FOP) or a company.

Why Join Ender Turing?

At Ender Turing, Customer Success is a strategic function—not just a support role.

You'll work directly with international enterprise customers, help them implement cutting-edge AI technology, and play an important role in shaping how our product evolves.

If you enjoy combining business thinking with technology and want to make a real impact in a growing AI startup, we'd love to hear from you.

Application Process

To move forward, please:

1. Send your CV in English.

2. Answer the following question:

Tell us about a situation where you had to understand a client's business process before proposing or implementing a solution. What was your approach?

3. One more question:

Why are you interested in working in a startup rather than a large corporation?

We value ownership, curiosity, business thinking, and people who enjoy solving real customer problems.

Interview duration: approximately 30 minutes.

Our client is a fast-growing, fast-paced software development organization with a mission to build new ways of interacting with information. They leverage intellectual property and their cloud infrastructure expertise to address complex, real-time data and analytics needs in the enterprise. Their teams are comprised of successful people who enjoy solving problems, engaging in substantive technical discussions, and have a strong passion for their work. They have high expectations in terms of skill, motivation, self-organization, and productivity. They value people who excel at working in collaborative, virtual, and collocated groups, and who thrive in fast-paced Agile development environments.
 
About the Role:
We are seeking a Senior DevOps Engineer for our client. In this role, you will take ownership of building a new AWS tenant from scratch, including the full environment setup and ongoing management. You will play a key role in managing EKS clusters for Kubernetes workloads and implementing robust CI/CD pipelines using tools like GitHub Actions. This is a long-term engagement.
 
Responsibilities:
 

• Design, build, and maintain AWS infrastructure starting from the ground up.
• Manage EKS clusters and ensure high availability, scalability, and security of Kubernetes environments.
• Develop and maintain Infrastructure as Code (IaC) using Terraform/Terragrunt.
• Implement and manage CI/CD pipelines (e.g., GitHub Actions) to support seamless deployments.
• Monitor system performance, troubleshoot issues, and optimize cloud resources.
• Ensure best practices in cloud security, cost optimization, and reliability.
• Collaborate closely with development teams to align infrastructure with application needs.
• Provide technical leadership, guidance, and mentorship to junior team members when needed.

Requirements:
 

• 7+ years of professional experience in DevOps, Cloud Infrastructure, or related roles.
• Proven experience with AWS services and building secure, scalable cloud environments from scratch.
• Experience with setting up and administering ElasticSearch nodes on EC2 instances.
• Practical experience with Terraform (and ideally Terragrunt) for Infrastructure as Code (IaC).
• Hands-on experience building and maintaining Docker containers.
• Experience with AWS ECS and ECR for container orchestration and registry.
• Strong experience with Kubernetes and AWS EKS cluster management (desired especially if collaborating with internal platform teams).
• Familiarity with AWS core services such as ALB, networking, IAM, S3, EC2, Fargate, and other commonly used services.
• Solid knowledge of CI/CD pipelines and tools, preferably GitHub Actions.
• Good understanding of networking, cloud security, and monitoring best practices.
• Excellent problem-solving and troubleshooting skills.
• Comfortable working independently and proactively in a dynamic environment.
• Strong communication skills and ability to collaborate with distributed teams.
• Flexibility to work with US West Coast hours occasionally.
   

We Offer:
 

• Competitive market salary.
• Fully remote work.
• Convenient and somewhat flexible working hours.
• 28 days of paid time off per calendar year.
• The chance to work on meaningful, socially valuable products alongside a highly professional, US-based international team.
• Interesting technical challenges with opportunities to grow and learn.

Requirements
 

🔹0,5+ years of commercial experience as a Business Analyst 

🔹Strong understanding of Agile software development methodologies

🔹Practical experience with key business analysis techniques and requirement management tools

🔹Proficiency in identifying and translating business needs into clearly defined requirements

🔹Experience in drafting functional / business / system requirement specifications

🔹Experience in working with stakeholders and requirements elicitation

🔹Excellent interpersonal and communication skills

🔹Upper-intermediate level of English (both written and spoken)
 

Will be a plus
 

🔹Knowledge of business process modelling (BPMN, UML)

🔹Experience in Business Intelligence systems and data analysis

🔹Ability to create UI wireframes supplementing project specifications

🔹Knowledge of the basics of project and product management

🔹Experience with the major task tracking systems (Trello, Jira, ClickUp, Asana)

🔹Technical background (QA, software development, or data engineering)

🔹Experience in using relational or NoSQL DBMS
 

We offer
 

🔹Personalized professional development plan to the Middle and Senior levels

🔹Your own career path to perfect your skills in the areas of BA / BI / PdM / PM

🔹Individual mentoring, continuous knowledge sharing, and BA team workshops

🔹Opportunity to work with the high-skilled engineering team on challenging projects

🔹Open environment that facilitates professional freedom and growth
 

Benefits
 

We offer a number of benefits for the team members to improve their quality of life and help with achieving professional development goals:
 

Professional
 

🔹Compensation of professional certifications, courses, IT conferences, and events

🔹Individual and group English classes with native-speaking teachers from US & UK
 

Quality of life
 

🔹Our processes are tailored to enable remote work and flexible work schedule

🔹You can choose from a selection of hardware either it is Apple, or PC devices
🔹There are other small things, like gym or massages

🔹There are also frequent team retreats, leisure activities, and holiday celebrations

🔹Gifts on personal and professional anniversaries
🔹21 paid days off and 11 national holidays throughout the year to travel and rest

🔹Health program of SysGears

🔹You are a part of a team, we help each other when life knocks one of us down 🤠
 

Responsibilities
 

🔹Collaborating with developers, designers, QAs to deliver projects efficiently

🔹Contributing to expert in-house and international teams (from US, UK, and EU)

🔹Communicating with stakeholders to identify their needs and clarify requirements

🔹Analysing, validating, grooming and documenting requirements to the web & mobile projects

🔹Visualizing business processes and preparing data models for the software projects

🔹Advising stakeholders on the common practices and possible product solutions

🔹Performing competitor and market analysis, assisting in developing product ideas

🔹Communicating project vision and coordinating development with engineering teams

🔹Managing the development workflow applying Agile methodologies

Follow your passion, create exciting products inspired by industry experts, and work on complex business  solutions until they reach global market recognition. Our aim is to always be the best, grow, improve, and innovate. And we would welcome a like-minded person to become an invaluable part of our team!

Follow our social media — Instagram, Facebook, Linkedin, YouTube
Visit our website and learn about the company’s portfolio and technologies 💻

Required Skills

🔹Knowledge of the Business Analysis basics

🔹Strong critical thinking skills

🔹Superb communication skills

🔹Good organizational and leadership instincts

🔹Upper-intermediate English level (speaking and writing)

Personal qualities

🔹You are detailed-oriented and passionate about the quality of your results

🔹You are constantly learning new trends in IT business analysis and management

🔹You have high empathy and deep understanding of the needs of the people around you

🔹You are easygoing and professional: punctual, balanced, with good self-management abilities

Skills that will be an advantage

🔹Technical Background (QA, design, development, etc.)

🔹Management experience not related to IT

We offer

On the Internship (duration: up to 2-3 months - depends on your performance)

🔹Individual training conducted by a lead Business Analyst

🔹Course that covers all the bases and targets real-life scenarios

🔹Practical tasks with gradually increasing complexity on several projects

🔹Guided participation in a BA service interacting with clients and engineers

🔹Experience exchange practice to learn from other BA specialists
🔹Scholarship per every month of internship 

After the Internship

🔹The position of Junior Business Analyst in the company
🔹Personalized professional development plan to the Middle and Senior levels

🔹Continuous professional training focused at enhancing BA / BI / PdM / PM skills

🔹Further individual mentoring, continuous knowledge sharing, and BA workshops

🔹A variety of challenging projects and the highly-skilled engineering team

🔹Open environment that facilitates professional freedom and growth

Benefits

We offer a number of benefits for the team members to improve their quality of life and help with achieving professional development goals

Professional

🔹Compensation of professional certifications, courses, IT conferences, and events

🔹Individual and group English classes with native-speaking teachers from US & UK

Quality of life

🔹Our processes are tailored to enable remote work and flexible work schedule

🔹You can choose from a selection of hardware either it is Apple, or PC devices

🔹There are also frequent team retreats, leisure activities, and holiday celebrations

🔹Gifts on personal and professional anniversaries
🔹21 paid days off and 11 national holidays throughout the year to travel and rest
🔹Health program of SysGears

🔹You are a part of a team, we help each other when life knocks one of us down 🤠

Responsibilities

🔹Collaborating with developers, designers, QAs to deliver projects efficiently

🔹Contributing to expert in-house and international teams (from US, UK, and EU)

🔹Communicating with stakeholders to identify their needs and clarify requirements

🔹Analyzing, validating, grooming and documenting requirements to the web & mobile projects

🔹Visualizing business processes and preparing data models for the software projects

🔹Advising stakeholders on the common practices and possible product solutions

🔹Performing competitor and market analysis, assisting in developing product ideas

🔹Communicating project vision and coordinating development with engineering teams

🔹Managing the development workflow applying Agile methodologies

Our aim is to always be the best, grow, improve, and innovate. And we would welcome a like-minded person to become an invaluable part of our team! 

Follow our social media — Instagram, Facebook, Linkedin, YouTube
Visit our website and learn about the company’s portfolio and technologies 💻

Moon Active is a global leader in mobile gaming, creating entertainment experiences enjoyed by millions of players worldwide. Our games operate at massive scale, processing billions of events daily, and our engineering teams tackle complex technical challenges that push the boundaries of mobile game development.

As a Unity Developer you’ll be working on one of the mobile gaming industry’s most complex and successful products, a large-scale, highly-optimized Unity codebase that serves millions of concurrent users globally. This isn’t your typical mobile game project. It’s a sophisticated, ever-evolving system that demands exceptional architectural thinking, performance optimization expertise, and the ability to maintain quality at scale.
 

Responsibilities

• Manage features from system design and data handling to production deployment.
• Design architectures and implement end-to-end client-side features, leveraging LLMs from day-to-day development processes up to system architecture.
• Use data-driven methods to resolve production issues and optimize performance across all devices.
• Manage the integration of native plugins and third-party services.

Requirements

• 4+ years of professional experience in software development.
• Experience with Unity on mobile platforms, including its scripting APIs, profiling tools, UI, and animations.
• Hands-on experience with Claude Code, Cursor or similar.
• Experience with object-oriented programming, including design patterns, algorithms, and data structures.
• Strong knowledge of an OOP language (C# or equivalent) and memory management.
• Proactive, self-driven, with strong communication skills.

Advantages

• AI engineering - Experience in building agentic & autonomous frameworks.
• Experience working in a high scale data driven environment - firebase, analytics, metrics etc.

Benefits

Why join Moon Active?

• Be part of a leading global mobile gaming company with a unique product enjoyed by millions.
• Thrive in an exceptional, innovative, and dynamic environment.
• Enjoy full transparency and open communication with talented colleagues across teams.
• Take advantage of tremendous opportunities for professional growth and career advancement within a rapidly expanding company.
• Influence and help build personalized product experiences that impact millions of users worldwide.

We offer

• Generous compensation; paid vacation and sick leave.
• Extensive medical and life insurance coverage for you and your family.
• CrossFit & running classes at the office and MultiSport card.
• Comfortable and modern office located on Królewska 16 street in Warsaw.
• Free daily breakfasts and lunches, and a fully stocked kitchen with snacks and fruits.
• Latest tech equipment, including macOS devices.
• Training & Development/Tuition reimbursement.
• Friend Referral Program with generous bonuses.
• Fun and collaborative workplace culture with regular Friday Happy Hours and team gatherings.
• Relocation bonus for candidates moving to Warsaw.
• Bicycle and Car parking.

We Play to Win! We Play it Smart! We Play as a Team!

We are committed to investing in our employees and fostering a workplace that champions innovation, creativity, and collaboration. At Moon Active, we empower our team members to unleash their potential and achieve remarkable results every day. We encourage bold decision-making and believe that every individual has a significant impact on our success. Join us and level up your career in a supportive and high-achieving environment!

L2 Customer Support Manager in fintech is responsible for assisting our clients with their integration-related questions that cannot be covered by the L1 team, providing customers with relevant replies to their questions or concerns, and helping to set up the integration with our service. Additionally, the team is responsible for handling the data export requests, both from our merchants and colleagues from other departments.

Requirements:

• Upper-Intermediate/Advanced English level.
• Minimum 2 years of technical support experience.
• Strong SQL knowledge and hands-on experience with complex READ only queries.
• REST API knowledge.
• Ability to adapt to and manage changes effectively.
• Strong attention to detail.
• Customer-focused mindset.
• Excellent written business communication skills.

Key responsibilities:

• Managing incoming requests from customers and colleagues from other departments.
• Issues escalation to the relevant departments for further investigation and their execution monitoring.
• Assisting customers with integration-related inquiries (API, plugins).
• Preparing data exports from the database per other departments requests.
• Preparing reports for the customers according to the request.
• Guides and manuals preparation about current procedures and technical documentation for clients.
• Bugs/technical issues reporting when such were detected.

Nice to have:

• Previous experience in fintech.

What you will get with us

• Team-oriented and encouraging work environment.
• Career development opportunity.
• Paid vacation & sick leaves.
• Corporate English classes.
• Paying taxes and conducting private entrepreneurs.
• Internal Referral program.
• Remote-based work.

Hiring process

• CV screening → Interview with Recruitment Specialist → Test Task → Interview with Hiring Manager → Job Offer.

Are you ready to explore new opportunities? We invite you to submit your application today. We appreciate your interest and look forward to welcoming you on board!

We’re looking for a Motion Designer for an international sweepstakes project—someone who can create dynamic advertising content and use AI not just as a tool, but as an integral part of the workflow.

🌍 Remote / Online office
📅 5/2 Mon–Fri, 9:00 AM–6:00 PM Prague time
💼 Official employment - B2B
 

Responsibilities:
• 🎬 Promotional videos and creative content for sweepstakes
• 🤖 AI-generated video & content: Midjourney, Runway, Pika, Kling, Sora
• 🎮 Animation of interfaces, gameplay, win effects, and visual effects
• ⚡ Dynamic editing and strong hooks in the first few seconds
• 🎨 Color correction, compositing, stabilization, retouching
• 📱 Adapting videos for different platforms and formats
• 🔄 Quick edits and multiple creative iterations
 

What’s important:
• At least 1 year of experience in motion design
• After Effects + Premiere Pro + Photoshop
• Experience creating promotional videos
• AI video/image generation
• Lip-sync, voice cloning / voice and video synchronization
• Understanding of promotional mechanics: bonuses, cashback, free spins, deposits, wins, and withdrawals
 

🎰 A big plus: Experience in gambling, iGaming, or sweepstakes; affiliate marketing or media buying; Facebook Ads or TikTok Ads; understanding of retention and the psychology of attention.

We’re looking for someone who will take full ownership of the technical function within our Analytics department — and bring Reporting, Data Tech, and AI to a new level of maturity.

The mission is clear: transform Reporting and Data Tech into a powerful internal platform that helps the entire analytics function work faster, smarter, and more effectively.

 

𝗪𝗵𝗮𝘁 𝘆𝗼𝘂’𝗹𝗹 𝗼𝘄𝗻:

▸ Build and scale BI infrastructure from the ground up

▸ Lead and develop teams across Reporting, Data Tech, and AI

▸ Design and implement scalable Data Warehouse architecture

▸ Own ETL/ELT processes and Data Governance frameworks

▸ Drive automation across reporting and data pipelines

▸ Integrate AI/LLM tools to optimize analytical processes

▸ Act as the bridge between technical analytics and business stakeholders

▸ Drive change management and build a culture of data-driven decisions

 

𝗪𝗵𝗮𝘁 𝘆𝗼𝘂 𝗯𝗿𝗶𝗻𝗴:

▸ 5+ years in BI / Data / Analytics

▸ Proven experience managing BI or Data teams

▸ Hands-on experience building BI functions from scratch

▸ Deep expertise in Data Warehousing and modern BI platforms

▸ SQL at expert level

▸ Strong understanding of ETL/ELT and Reporting infrastructure

▸ Practical experience with AI/LLM for process optimization

▸ Experience in change management

▸ Strong leadership, ownership mindset, and business orientation

 

𝗪𝗼𝘂𝗹𝗱 𝗯𝗲 𝗮 𝗽𝗹𝘂𝘀:

▸ iGaming background

▸ Experience in product companies

▸ Experience working with large-scale data volumes

▸ Familiarity with modern AI tools and frameworks

 

Our Benefit Cafeteria is Packed with Goodies:

• Children Allowance
• Mental Health Support
• Sport Activities
• Language Courses
• Automotive Services
• Veterinary Services
• Home Office Setup Assistance
• Dental Services
• Books and Stationery
• Training Compensation
• And yes, even Massage!
   

Ready to Take the Leap?

Join a team where every day is an opportunity to take a RISK and come out on top. Follow us on LinkedIn and Instagram, and let us be your hub for turning ambitious ideas and extraordinary solutions into reality.

At RISK, we believe that our people are the driving force behind our success. Together, we can achieve great things and push the boundaries of what’s possible in the iGaming industry.

What you'll do

- Build the creative function from zero: the process, the team, the tools, the testing framework and the reporting.

- Own the creative strategy across all major ad networks: Meta, TikTok, Google App Campaigns, Snapchat, and in-app networks (AppLovin, Unity, Mintegral, ironSource).

- Run video production end to end: scripts, UGC creators, editors, motion designers, AI-generated video, timelines and quality.

- Produce and adapt video and static for each network's formats and placements, including playables and end cards for in-app networks.

- Make the latest AI tools the core of production (video, image, voice, lip-sync, avatars), and keep testing new ones as they appear.

- Ship a steady weekly volume of new concepts and iterations, and turn winners into dozens of variations.

- Read performance by creative (hook rate, CTR, IPM, CPI, ROAS) and decide what to kill, iterate or scale.

- Keep a creative testing log and share what works with the UA team and the product.

 

Must have

- 4+ years in performance creative for mobile apps (installs, trials, subscriptions).

- Hands-on experience with several ad networks, at least Meta and TikTok, plus one more (Google UAC or an in-app network).

- Experience managing video production: you have led editors, motion designers or UGC creators, not only made videos yourself.

- Real production experience with current generative AI tools (e.g. Runway, Kling, Veo, Sora, Midjourney, Flux, ElevenLabs, HeyGen, Arcads, ComfyUI or similar).

- You have built a creative process or team from scratch at least once.

- Data-driven: you know which metrics tell you a creative works on each network.

- A portfolio of ads that actually ran, with numbers.

- Upper-Intermediate English or higher.
 

Nice to have

- Subscription apps: utilities, cleaners, AI apps, dating or lifestyle.

- Playable ads.

- Can edit yourself (CapCut, After Effects, Premiere).

- Experience with automated creative pipelines (templates, batch variations, APIs).

 

What we offer

- Building a creative function from zero, with full ownership.

- Direct work with the founder, with no layers of approvals.

- Real ad budgets, and your creatives go live fast.

- Fully remote, flexible hours.

Aweb is an internet marketing agency that has successfully promoted clients' sites since 2006 using search engine optimisation (SEO) and contextual advertising (PPC). We help clients see how effective Internet marketing can benefit and help their businesses grow.

We invite a client success manager with experience in digital marketing to join our team.

Main Tasks:

• communicate with clients, build long-term trust relations;
• analyse customer needs;
• solve development tasks most optimally;
• coordinate the work of a team of technical specialists;
• control the project execution terms.

Requirements:

• mandatory expertise in communication, conducting complex negotiations with clients;
• the ability to quickly find answers to any questions;
• the ability to understand the client's needs, the ability to correctly transform his wishes into tasks;
• notable analytical abilities;
• the ability to accurately and clearly formulate thoughts - orally and on paper;
• multitasking, ability to switch quickly.
• It will be an advantage:
• knowledge of the basics of Internet marketing.

We offer:

• a decent salary;
• official employment;
• the loyal attitude of management;
• remote work.

Our job offer provides:

• an experienced mentor during the trial period;
• the opportunity to develop and realize your potential in interesting projects;
• regular seminars from Google employees, as well as the opportunity to attend Google conferences in Ukraine and abroad;
• participation in internal seminars and exchange of useful information with related departments in an informal setting;
• corporate library and virtual repository of knowledge and experience.
• flexible management, availability to discuss ideas and perspectives;
• efficient team and friendly atmosphere.

By joining our team, you can work with people motivated by success and involved in a common cause.

To get our job offer, you will have to:

• Send a resume with salary expectations;
• Complete a test task;
• Meet with the HRD and Head of Clients Service Department;
• Meet with the Head of Clients Service Department, HRD and CEO;
• Accept our offer)

See you soon!