Jobs at Djinni

Redefine the future of customer experiences. One conversation at a time.

At Nextiva, we’re reimagining how businesses connect, bringing together customer experience and team collaboration on a single, conversation centric platform. Powered by AI, driven by human innovation.

Our culture is forward thinking, customer obsessed and built on the belief that meaningful connections drive better business outcomes. Whether it’s through our signature Amazing Service®, the technology we create, or the experiences we cultivate, connection is at the core of who we are.

If you’re ready to collaborate with incredible people, make an impact, and help businesses everywhere deliver truly amazing experiences, this is where you belong.

How You’ll Make an Impact

As a Technical Support Representative at Nextiva, you’ll be on the front lines of delivering exceptional customer experiences. You’re not just solving issues, you’re uncovering the “why,” guiding customers to the right solutions, and making their day easier.

As a Technical Support Representative, you will deliver Amazing Service® through high-quality technical support services by processing and resolving requests received across various communication channels; while continuously growing your skills in a fast-paced, learning environment. You’ll leverage modern tools, including AI, to work smarter, move faster, and deliver even better outcomes for customers.

What You’ll Do

• Solve What Matters: Troubleshoot customer issues across hardware, software, and networking systems, quickly identifying root causes and driving resolution
• Deliver Great Experiences: Communicate clearly and professionally to ensure every interaction is positive and productive
• Stay on the Details: Document customer interactions, issues, and resolutions with accuracy and consistency
• Keep Systems Running: Provide, maintain, and update systems to ensure optimal performance for customers; managing multiple requests simultaneously in a fast-paced, high-volume environment
• Own the Outcome: Take full ownership of customer issues, following through until resolution while meeting daily and monthly performance metrics
• Continuous Learning: Continuously build technical knowledge of Nextiva products, systems, and troubleshooting processes to provide better service. Explore new tools and ways of working to improve performance
• Work Smarter:
  • Leverage AI tools (e.g., ChatGPT, Copilot, or similar) to support daily workflows, such as summarizing customer interactions, identifying key action items, and improving response quality
  • Apply clear and structured inputs when using AI tools to generate accurate and relevant outputs; iterating and refining your approach when the responses aren't perfect (persistence is key!)

About You:

• 2+ years of customer service experience, preferably in technical support or help desk environment
• Working knowledge of PC and Mac operating systems and Microsoft Office applications; hardware and/or networking knowledge preferred
• Advanced English fluency required (spoken and written).
• Ability to work remotely in Ukraine and regularly work shifts aligned with US business hours (between 12:00pm-4:00am Monday through Friday)
• Curiosity and enthusiasm for learning new technologies
• Comfort working in fast-paced environments with evolving tools and processes

Core Competencies:

• Customer First: Patient, conscientious and professional; providing great customer experiences with a focus on accuracy
• Problem Solver: Strong troubleshooting and analytical skills with a persistent, solution-oriented mindset; able to overcome setbacks and willing to try multiple paths to reach the right solution
• Detail-Oriented: Ability to manage multiple tasks or conversations simultaneously; strong attention to detail in both technical work and documentation
• AI-Forward Mindset: Curiosity and willingness to experiment with AI & automation tools (e.g., ChatGPT, Microsoft Copilot); exposure to similar tools in a professional environment preferred
• Team-Driven: You collaborate, share knowledge, and contribute to a positive team environment

Why Nextiva?

• Impact: Join a company trusted by over a million users, helping businesses deliver better customer experiences every day
• Innovation: Be part of a team building AI-powered solutions that drive efficiency and smarter customer engagement
• Growth: Thrive in a culture focused on continuous learning, development, and career progression
• Culture: Work alongside a supportive, high-energy team committed to Amazing Service® and meaningful connections

Nextiva DNA (Core Competencies)

Nextiva’s most successful team members share common traits and behaviors:

• Drives Results: Action-oriented problem solvers who quickly bring clarity and simplicity to ambiguity, challenge the status quo, and lead meaningful change; celebrating wins to fuel momentum. They act swiftly and pragmatically, learning and improving as they go.
• Critical Thinker: Data-driven, forward-thinking individuals who identify key drivers, anticipate risks, and deliver clear recommendations. They confidently leverage AI and automation to reduce friction, improve decision-making, and focus on higher-value work.
• Right Attitude: Collaborative, competitive, and resilient team players who jump in to solve tough problems, learn from setbacks, and foster a culture of service, respect, and care for customers and teammates.

Total Rewards

Our Total Rewards offerings are designed to allow Nexties to take care of themselves and their families so they can do their best.

Our compensation packages are tailored to each role and candidate's qualifications. We consider a wide range of factors, including skills, experience, training, and certifications, when determining compensation. We aim to offer competitive salaries or wages that reflect the value you bring to our team. Depending on the position, compensation may include base salary, incentives, or bonuses.

• Health 🍏 – Comprehensive medical coverage, individual limit on exclusions and dental care
• Insurance 💼– Life, disability, traumatic injuries and critical diseases
• Work-Life Balance ⚖️ – PTO for all employees, Paid Sick leave (official document required), paid parental leave and paid holidays
• Wellness 🤸‍ – Employee Assistance Program and wellness initiatives
• Growth 🌱 – Access to ongoing learning and development opportunities and career advancement

At Nextiva, we're committed to supporting our employees' health, well-being, and professional growth. Join us and build a rewarding career!
 

We’re looking for a Senior Data Scientist to join a fast-growing R&D team working with large-scale, real-time data in the AdTech domain.

This is not a pure research role — we need someone who can take ownership end-to-end: from idea → modeling → production.

About the Role

You’ll work on high-load systems processing billions of requests, building data-driven solutions that directly impact large-scale digital products and decision-making.

Responsibilities

• Analyze large-scale, complex datasets to uncover insights and opportunities
• Design and build scalable data pipelines
• Develop and deploy ML models (classification, regression, recommendation systems)
• Work with real-time (online) data processing systems
• Improve existing data products and create new ones
• Collaborate with Product, BI, Engineering, DevOps, and Marketing teams
• Own the full lifecycle: research → implementation → production → monitoring

Requirements (Must-have)

• 4+ years of experience as a Data Scientist (6+ preferred)
• Proven experience in AdTech / programmatic advertising
• Hands-on experience with high-load systems (billions of requests)
• Experience working in real-time environments
• Strong background in Machine Learning (tree-based models, recommendation systems)
• Solid Python skills with ML libraries (e.g., XGBoost, LightGBM)
• Strong SQL and data querying skills
• Experience with monitoring tools (e.g., Grafana, Kibana)
• Ability to work end-to-end (research → production)
• English level: C1 (Advanced) with strong communication skills

Nice to Have

• Deep understanding of AdTech ecosystem (DSPs, SSPs, Ad Exchanges)
• Experience with databases like Vertica, VoltDB, MongoDB

• Familiarity with PMML

   

  Hiring Process

• Technical interview
• Home assignment
• HR interview

Ever wanted to write copy that doesn’t just “sound good” - but actually drives revenue? Where every headline, hook, and angle is tested against real performance? Where your words directly influence conversions, not just engagement?

If you think in offers, psychology, and results - this role is for you.

About the Company

We are an international marketing company focused on performance marketing and direct response.

We create and scale campaigns across multiple channels - and copy is at the core of everything we do.

No brand fluff.  No “creative for the sake of creative.”
Only copy that converts.

The Role

We’re looking for a Senior Direct Response Copywriter who understands how to sell through words.

This is a high-impact role where your work directly affects:

• campaign performance
• conversion rates
• revenue growth

You will work closely with media buyers and marketing teams to create and optimize high-performing creatives.

What You’ll Do

Write to Convert

• Create high-performing ad copy, advertorials, and landing pages
• Develop strong hooks, angles, and value propositions
• Adapt messaging for different audiences and markets

Test & Optimize

• Continuously test different copy angles
• Improve conversion rates based on performance data
• Iterate fast based on feedback and results

Work with Media Buyers

• Collaborate with traffic teams to align copy with campaign strategy
• Understand what works and why - not just write blindly

Think in Direct Response

• Focus on action: clicks, leads, purchases

• Use proven frameworks, but adapt creatively

   

What You Bring

• Strong experience in direct response copywriting (Senior level)
• Proven track record of writing high-converting copy
• Deep understanding of customer psychology and sales principles
• Ability to write for performance marketing (not just branding)
• Experience working with paid traffic teams (big plus)

• High level of English (written)

   

What You Get

• Real Impact: Your copy directly affects revenue - not just impressions.
• Performance Culture: Data-driven decisions, fast iterations, and constant testing.
• Creative Freedom with Accountability: You can experiment - but results matter.
• Strong Team Synergy: Work closely with media buyers and marketers who understand performance.

Ready to Write Copy That Sells?

If you want your work to be measured not by how it sounds - but by how it performs -

👉 Apply now and build copy that drives real results.

Ever wanted to manage real ad budgets that actually matter — not just “test campaigns”, but scale traffic, revenue, and performance across global markets?

Where your decisions directly impact profitability, not just CTR?

Where you’re not just buying traffic - you’re building systems that generate predictable results?

If you understand native ads and want to move from “running campaigns” to scaling them strategically - this role is for you.

About the Company

We are an international marketing company focused on performance-driven growth across multiple geographies.

We don’t chase vanity metrics.
We build systems that generate measurable revenue.

Our team works across different traffic sources, funnels, and products - optimizing performance at every step of the user journey.

The Role

We’re looking for a Native Ads Media Buyer with hands-on experience in platforms like Taboola and Outbrain.

This is not an entry-level role - we expect you to already understand how campaigns work in practice. You will be responsible for managing and scaling live budgets, optimizing performance, and identifying growth opportunities.

What You’ll Do

Manage Real Budgets

• Handle advertising spend of $20K+/month
• Launch, monitor, and optimize campaigns in Taboola / Outbrain
• Ensure performance aligns with ROI targets

Optimize & Scale

• Analyze campaign performance (CTR, CPC, CPA, ROI)
• Test creatives, angles, and targeting
• Scale winning campaigns and cut underperforming ones fast

Work with Funnels

• Understand how traffic converts across landing pages and offers
• Collaborate with copywriters and marketers to improve performance

Think Performance-First

• Focus on revenue, not just traffic
• Identify new opportunities for scaling campaigns

What You Bring

• Hands-on experience with native ads (Taboola / Outbrain)
• Proven ability to manage at least $20K/month in ad spend
• Strong analytical thinking and performance mindset
• Understanding of direct response marketing principles
• Ability to move fast and make data-driven decisions
• Good English for communication within an international team

What You Get

• Real Scale: Work with budgets that allow meaningful testing and growth.
• Performance Environment: No fluff - only results, data, and optimization.
• Growth Opportunities: Room to expand into larger budgets, new geographies, and traffic sources.
• International Team: Work with a global marketing team across multiple markets.

Ready to Scale Campaigns That Actually Perform?

If you want to move beyond basic campaign management and work with real budgets, real performance, and real impact -

👉 Apply now and start building campaigns that scale.

Ever wanted to influence how a transactional system is built from the ground up - not by maintaining SAP landscapes, but by shaping how locking, concurrency, and consistency will work in a completely new platform?

Where your understanding of SAP internals doesn’t stay inside SAP - but becomes the foundation for architectural decisions in a different system?

Where engineers rely on you not for execution - but for clarity in the hardest parts of system design?

If you’ve worked deep inside SAP and understand how locking and transactions behave under real load - this role is for you.

At AlphaDevs

We don’t just build remote teams - we work with product companies at the level where architecture decisions define the future of the system.

We partner with engineering-driven organizations that build their own platforms - where correctness, scalability, and long-term thinking are not optional.

About the Product

Our client is building a proprietary enterprise platform, including a brand-new DB locking and transaction subsystem.

This is a high-impact, low-level system where:

• concurrency control defines system behavior
• transaction consistency is critical
• design mistakes are expensive to fix later
• there is no legacy - only decisions being made now

This is not about maintaining an existing system.
This is about designing one that will hold under real-world conditions.

The Role

We’re looking for a senior specialist who can act as an architectural advisor to the R&D team.

This is a high-leverage role with real influence over:

• locking model design
• transaction handling strategies
• system consistency guarantees
• scalability under concurrency

You won’t implement the system.
You’ll help ensure it’s designed right.

You won’t replicate SAP.
You’ll help engineers think at the same level of depth.

What You’ll Do

Guide System Architecture

• Work with the R&D team during design phases of the locking and transaction subsystem
•  Help evaluate trade-offs in concurrency, isolation, and consistency

Transfer Deep SAP Knowledge

• Run focused sessions on: lock object design, enqueue server architecture, transaction isolation strategies, deadlock handling, update task patterns

Review Real Design Decisions

• Provide structured feedback on architecture
• Highlight risks, edge cases, and scalability concerns early

Support Critical Milestones

• Engage more deeply when key architectural decisions are made
• Help validate approaches before implementation locks them in

Be the Go-To Expert

• Answer complex questions as the team encounters real design challenges
• Bring clarity where documentation doesn’t help

What You Bring

• Deep, hands-on experience with SAP locking and transaction internals
• Work at architectural level with: enqueue server, lock objects, transaction isolation, deadlock analysis, update tasks
• Experience with systems under real load (not theoretical knowledge)
• Ability to explain complex concepts clearly to senior engineers
• Strong professional English

Nice to Have

• Background in SAP kernel, SAP Labs, or performance engineering
• Experience teaching or explaining SAP internals
• Advisory or consulting experience outside SAP environments

What You Get

• Architectural Impact: Your expertise shapes how a new system handles concurrency and transactions from day one
• High-Leverage Work: No operational noise - only meaningful design discussions
• Flexible Engagement: Hourly advisory model, no fixed commitment
• Real Engineering Challenge: Apply SAP knowledge in a completely new context

Engagement Model

• Remote
• Hourly
• Sessions scheduled as needed
• No FTE, no fixed hours

Ready to Apply SAP Expertise Beyond SAP?

If you want to move from working inside a system to influencing how systems are built — join us and help design a transactional architecture that works not just in theory, but in production.

👉 Apply now - and contribute where design decisions actually matter.

🚀 About Kilona.io

At Kilona.io, we build high-quality, high-speed web and mobile applications. We work with top global startups to create reliable, scalable, and well-engineered products.

The project focuses on building and maintaining iOS application with clean architecture, strong performance, and seamless user experience.

💼 What You'll Do

• Develop and maintain iOS applications using Swift (UIKit and/or SwiftUI)
• Build clean and scalable app architecture
• Integrate REST APIs and third-party services
• Ensure high performance and responsiveness of applications
• Fix bugs and improve application stability
• Collaborate with backend developers and team members

✅ Requirements

• 3+ years of commercial experience in iOS development
• Experience with UIKit and/or SwiftUI
• Understanding of architecture patterns (MVC, MVVM, Clean Architecture)
• Experience working with REST APIs
• Understanding of iOS app lifecycle and memory management
• Experience with Git
• English level - B2 or higher

✨ Nice to have

• Experience with App Store submission and TestFlight
• Experience with CI/CD for mobile apps
• Experience with third-party SDK integrations
• Experience using AI-powered dev tools (ChatGPT, Cursor, etc.)

🧑‍💻 Working Conditions

• Hourly-based payment model (overtime is always paid)
• Fully remote - work from anywhere
• Flexible schedule - you manage your own time
• Easy time-off policy - no bureaucracy
• Work on AI-driven products in a fast-paced team

🔍 Hiring Process

1. Video intro OR screening call (20 - 30 mins)
2. Technical interview (up to 1 hour)
3. Final interview (optional)
4. Offer 🎉

Interested? Let’s talk! 📨

We’re currently supporting our partner — a profitable AdTech company building a platform for real-time advertising trading within the programmatic ecosystem.

The company operates globally and is now entering a scaling phase.
The goal is straightforward: grow the partner network and increase revenue through new deals.

Why This Role Matters

This is not a “support sales” or “lead generation” role.

• You’ll be responsible for driving business development end-to-end -  from first contact to signed contract.
• You’ll work directly with the decision-maker and play a key role in shaping how the company grows.
• If you’re someone who prefers ownership over structure - this will feel right.

What You’ll Be Doing

• Identify and approach relevant companies within AdTech / Affiliate / programmatic ecosystem.
• Build and develop long-term B2B partnerships.
• Present the product and clearly communicate its value.
• Lead negotiations and close deals.
• Work with international markets (Europe, US, Israel, etc.).
• Represent the company at industry events and conferences.

What We’re Looking For

• Experience in AdTech / Affiliate / AdNetwork (1+ year, ideally more).
• Understanding of how the digital advertising ecosystem works.
• Experience in B2B sales, partnerships, or deal closing.
• Strong English (written & spoken).
• Self-driven mindset and ability to work independently.
• Motivation to grow financially through performance.

Nice to Have

• Experience with programmatic advertising (OpenRTB ecosystem).
• Existing network of industry contacts.
• Experience working with or attending industry conferences.

What You Get

• Direct impact on revenue and business growth.
• Fixed salary + performance-based bonuses.
• Compensation structure is discussed individually, depending on experience and results.
• Close collaboration with the founder.
• Real ownership — not just execution.
• Fully remote setup with flexibility.
• Opportunity to grow into a team-building role.

Let’s start with a Hello 

We’re looking for a Project / Product Manager who lives between two worlds —
platform and product — and knows how to make them work as one.

This role is not about building features in isolation.
It’s about alignment, translation, and delivery.

If you can take business needs, speak tech, manage expectations,
and make sure nothing gets lost in between — we should talk.

What you’ll be doing

• Act as a bridge between platform and product teams
• Translate product needs into clear platform requirements
• Align priorities, timelines, and expectations across teams
• Track delivery and ensure smooth implementation of features
• Identify gaps, risks, and miscommunication early
• Drive end-to-end execution without losing context

You’re the person who makes sure
product ideas don’t get stuck on the platform side — and vice versa

 What we expect from you

• Experience as Project / Product Manager in tech environments
• Strong understanding of how platforms and products interact
• Ability to work with developers, product owners, and stakeholders
• Excellent communication — you simplify complexity
• Structured, proactive, and ownership-driven mindset
• You don’t escalate problems — you solve them

Big plus

• Experience working with platform-based products
• Background in iGaming / high-load / fast-paced environments
• Understanding of APIs, integrations, dependencies
• Experience managing cross-team delivery

What you’ll get

• A key role with real impact on product delivery
• Fast decision-making, no unnecessary bureaucracy
• Ownership across multiple teams and processes
• A strong team and space to influence how things work
• Competitive compensation (let’s discuss 😉)

Let’s talk

If you know how to connect teams, align priorities,
and make complex systems actually work —

We’re building an intelligent AI agent that doesn’t just answer questions, but reasons, retrieves, understands context, and acts across documents, SQL data, and visual inputs.

If you're excited by rapid experimentation, real users, and pushing LLMs beyond chat - this role is for you.

     What You'll Do

• Design and implement an intelligent chatbot/agent capable of reasoning over documents, structured SQL data, and multimodal inputs
• Fine-tune or integrate LLMs (OpenAI, Ollama, Deepseek, etc.) for contextual Q&A
• Develop text analytics pipelines (sentiment analysis, classification, topic modeling)
• Design image processing systems for tagging, feature extraction
• Experiment rapidly with new ideas, validate hypotheses
• Support and work with Hadoop clusters for big data processing.
  
  What We're Looking For
• 2+ years of experience as ML/AI engineering or in a similar role
• Bachelor’s degree in Computer Science, or a related field
• Strong proficiency in Python, and solid experience with ML frameworks
• Deep understanding of NLP and CV fundamentals
• Hands-on experience with AI/ML projects deployed in production
• Experience integrating LLMs, retrieval pipelines in multi-step reasoning agents
• Practical experience in text/image processing
  
  Nice to Have
• Knowledge of OCR, captioning
• Experience with prompt engineering
• Experience in predictive modeling

Senior Sales (Growth) Manager_Germany

We help leading brands embed autonomous, AI‑powered agents into their workflows, processes, products and services so they can scale faster and operate smarter.

Built on a strong automation heritage, we focus on seamless integration of AI intoenterprise level organization, not just proving concepts, but owning outcomes and driving value in every industry we are present. At Roboyo, you’ll join a global team of builders, consultants and engineers that are top practitioners of taking solutions to the next level for clients in pursuit of excellence.

In this role, you’ll focus on winning new clients and expanding our footprint in key industries. At the same time, you’ll manage and grow existing accounts (approx. 50% baseline business), ensuring long-term success and strong customer relationships.

Qualifications

•  ~ 3–5 years of experience in B2B sales with a focus on IT services or SaaS, ideally with experience to AI-related solutions
• Proven success in new business development and account management.
•  Proven track record of prospecting and building robust pipelines
• Ability to pitch value propositions into new market verticals, backing RPFs/POEs with data to maximize margin uplift for prospective clients.
• Solid understanding of digital transformation and intelligent automation.
• Experience with platforms like Microsoft, UiPath, Parloa or Celonis is a plus.
• Strong communication, negotiation and presentation skills at C-Level.
• Self-starter with ambition, a winning mindset, and a passion for growth.
• Confident visionary with experience motivating others around Automation and Agentic AI wherever they set foot.
• Sales expertise and coaching: a hunter with business acumen within a consultative approach, willing to mentor and train other team members.
• Fluent in German & English
• 
  In addition to:
   
• 30 days of vacation, flexible & hybrid work setup, and great offices in the center of Munich or Nuremberg.
• Regular team events, Urban Sports Club or Sodexo benefits, JobRad, and company pension scheme.
• International projects, global mobility (work abroad temporarily!), and, if needed, relocation support

 Growth, feedback, appreciation, and a team culture you won’t forget anytime soon.

Sounds like your kind of challenge? Then let’s shape the future together!

Location: Remote (Europe-based Ukrainian candidates only)

Project Sector: EnergyTech (Iceland)

Experience: 3–5 years

English Level: Upper-Intermediate / Advanced
 

ABOUT OUR CUSTOMER

It is a European company building exciting new products from scratch for startups and helping mature companies in their journey towards data-driven innovation and AI-based solutions. Their expertise spans EnergyTech, FinTech, ClimateTech, and more.

Founded in Ukraine and developed based on Scandinavian culture, HBM is hiring both in Ukraine and the EU. We combine the agility of a startup with a human-oriented leadership team and a strong focus on work-life balance.
 

PROJECT OVERVIEW

Our customer is a leading Icelandic energy company providing electricity, geothermal water, and carbon storage. We are looking for a Middle Data Engineer with a focus on support and optimization.

Unlike a typical "build-from-scratch" role, this position is centered around maintaining and stabilizing a complex DWH ecosystem. You will be the "guardian" of data flow, ensuring that daily operational pipelines run reliably and investigating failures in the legacy and modern stack.
 

TECH STACK

• Platforms: SQL Server, Azure
• BI Stack: Microsoft BI (SSRS, SSIS, SSAS — Olap and Tabular), Power BI, Tableau
• Tools: TimeXtender, exMon (monitoring)
• Languages: SQL (primary), Python, PowerShell
   

CHALLENGES & RESPONSIBILITIES

• Pipeline Troubleshooting: Investigating failed ETL tasks, timeouts, and execution errors.
• Root Cause Analysis: Identifying why data extractions from in-house systems (like SCADA) fail and fixing them.
• Monitoring: Working with exMon to resolve warnings and ensure data consistency in business-critical tables.
• DWH Maintenance: Correcting configuration issues in pipeline parameters, schedule triggers, or source/target connections.
• Collaboration: Working closely with the Icelandic on-site team and the Data Engineering Lead in an Agile environment.
• Documentation: Updating Jira tickets with clear English descriptions of problems and resolutions.
   

REQUIREMENTS

• Experience: 3–5 years of commercial experience with DWH solutions and data pipelines.
• SQL Mastery: Strong debugging skills, specifically with MS SQL Server.
• ETL Expertise: Solid experience with ETL/ELT workflows (SSIS, ADF, or similar).
• Analytical Mindset: Ability to parse log outputs, identify root causes, and correct code-level issues.
• DWH Concepts: Deep understanding of fact tables, dimensions, and staging layers.
• Soft Skills: Proactive "action-oriented" approach and the ability to communicate effectively with stakeholders.
• Language: Upper-Intermediate or Advanced English.
• Location: You are a Ukrainian currently residing in Europe.
   

NICE TO HAVE

• Experience with Python or PowerShell for data processing and automation.
• Background in the Energy sector or working with IoT/SCADA data.

RECRUITMENT PROCESS

1. HR Interview (30 min)
2. Managerial Interview (30 min)
3. Technical Interview (1.5 hours)
4. Customer Interview (30–45 min)
    

WE OFFER

• Long-term engagement with a stable Icelandic partner.
• A flat organization where your voice is heard.
• Flexible remote work from anywhere in Europe.
• Competitive compensation and a focus on well-being.
• Professional growth within a team that values Scandinavian work culture.

About the Role

We are looking for a data and detailed oriented Senior CRM/Retention Manager with strong ownership and independent mindset to join our growing iGaming team.

In this role, you will be responsible for ownership of end to end CRM/Retention strategy for one of our brands. Including creating/reviewing/adjusting Retention/CRM strategy, bonus policy, promo planning, managing of end to end prod launch of automated, ah-hoc and A/B test campaigns aimed at increasing engagement, retention, reactivation metrics. Works with numerous CRM/Retention tools: classic bonus system and gamification tool and taking part in developing these functionalities.

Conduct data analysing of customer base and campaigns to meet business KPIs (LTV, Bonus rate, Retention Rate, ROMi etc)

You’ll work closely with the internal CRM operational team, product, marketing, analytical, VIP  teams.

Position considering to work with Softswiss ecosystem + Customer.io tool

Key Responsibilities

• Own and drive the end-to-end CRM & Retention strategy for the brand, aligned with business KPIs (LTV, NGR, Retention Rate, Bonus Cost, ROMI)
• Define and continuously optimize player lifecycle strategies (onboarding, activation, retention, reactivation
• Develop and maintain segmentation frameworks.
• Plan and execute CRM calendar (weekly / monthly / event-based: sport, seasonal, local markets)
• Manage setup process of planned and other campaigns along with Operational CRM unit (setup part should be covered by Operational team mainly close to 70%).
• Launch and manage multi-channel campaigns (email, push, in-app, SMS) along with the monitor of delivery and effectiveness.
• Own communication effectiveness of automated journeys, ad-hoc campaigns, triggered campaigns.
• Design and optimize bonus policy and promotional mechanics along with controlling bonus cost efficiency and improving bonus ROI and player value.
• Build and scale automated lifecycle journeys with continuous improvement of personalization and real-time triggers
• Analyze player behavior, cohorts, and campaign performance to identify growth opportunities
• Monitor and optimize core metrics for brand: LTV/ARPU, Retention/Reactivation Rates, Bonus Rate.
• Define and execute structured A/B testing relevant for brand and business needs.
• In collaboration with the Product team define and improve CRM-related features/bonus/ engagement capabilities.
• Close cooperation with Product, Analytical, Marketing, VIP, Operational teams for executing targets and plans.
• Key Requirements
• 3+ years of experience in CRM / Retention / Lifecycle Marketing in iGaming, sport betting.
• Proven track record of owning CRM strategy and delivering measurable impact on LTV, Retention, and NGR
• Strong understanding of player lifecycle, behavioral segmentation, and retention mechanics
• Advanced analytical mindset with ability to translate data into actionable CRM decisions
• Experience working with key metrics: LTV/ARPU, Retention/Reactivation Rates, Bonus Rate and communication metrics - Delivery, Open, Click, Conversion rates
• Experience with cohort analysis, funnel analysis, and performance reporting
• Deep understanding of bonus systems and promotional mechanics (preferably in Softswiss ecosystem)
• Ability to balance conversion vs bonus cost efficiency
• Experience working with iGaming platforms such as SOFTSWISS and with CRM platforms such as Customer.io
• Understanding of event-based architecture, triggers, and automation logic
• Experience managing multi-channel communication (email, push, in-app, SMS)
• Data-driven approach to continuous optimization of campaigns and journeys
• Proven experience in A/B testing and experimentation frameworks
• Experience building and scaling automated lifecycle journeys
• Strong sense of ownership and accountability for results
• Ability to work independently in a fast-paced, performance-driven environment
• Structured, detail-oriented, and result-focused approach
• Proactive mindset with ability to identify growth opportunities and act on them

unitedcode.ai is a startup that released the world’s first data-driven vet-and-match platform for tech recruiting. We are part of Unitedcode Group, which has combined a wide range of IT staffing and recruiting solutions and services since 2019.

We released our SaaS platform in early 2026, and now seek a content marketing professional to help us expand our digital presence and reach new audiences.

We are looking for a content writer with basic SEO knowledge who can create search-aware content. We would like to see a novice specialist who would take on daily tasks and further develop professionally in this field.

Requirements:

Writing and editing skills are essential, along with a basic “book-learning knowledge” of SEO and the ability to work with Content/SEO/Marketing tools
(Deep technical SEO expertise is not required)

• Up to 1 year of experience in content marketing and SMM
• Experience in the implementation of monthly content plans (Blog, LinkedIn, Facebook, Instagram)
• Ability to work with web analytics metrics, evaluate results, and suggest improvements
• Basic knowledge of organic search traffic acquisition through the blog content, and working with keywords and search queries
• Experience in creating professional marketing prompts for ChatGPT/Claude
• Verbal / writing English at least at the B1 level

Will be a big plus, but not required:

• Experience in promoting SaaS products or software development services
• Experience in writing English content for the English-speaking market
• Certified training in content marketing, SMM, SEO, and digital advertising
• Experience with SearchAtlas, Semrush, Ahrefs, or similar SEO/content tools

What you will do:

• Creating content that is useful for readers, not just search engines
• Daily SMM work: creating and posting content, interacting with subscribers, commenting, etc.
• Weekly writing blog posts, articles, and other website content
• Structuring content for readability with clear headings, short paragraphs, and scannable formatting
• Working with marketing/seo tools (we are ready to educate and onboard you)
• Checking competitor content and finding content gaps or new topic opportunities
• Working with ChatGPT/Claude/Freepik for the purpose of creating content and visuals
• Working with MerlinAI to generate social media comments
• Working with SearchAtlas to improve website search visibility through automated tools like keyword research and on-page analysis
• Analyze and optimize KPIs across different channels, making suggestions for improvement

Conditions:

• Form of employment: Contractor
• Long-term contract with a US-based company
• Monday to Friday, full-time
• Fully remote / Flexible schedule

 PR Manager  for the international product IT company,  which provides a full-stack package of complex AdTech solutions for digital advertisers, publishers and ad agencies worldwide. 

  The company develops white-label platforms for enterprise clients—custom turnkey solutions to automate and optimize digital advertising.

Products company : SSP, DSP, Ad Exchange platforms.

Main markets - Tier 1-2 

Marketing team - marketer  manager, designer, 4 content writers. 

Locations/Offices - Kyiv, Lviv,  Mykolaiv or remote.

Requirements:

• 3+ years of experience in PR / Communications in B2B Tech, with experience working in international markets
• Experience in media pitching (securing media publications)
• Experience executing PR activities using both free and paid tools
• Experience launching PR campaigns with measurable results
• Experience writing articles for tier-1 media outlets
• Experience working with events (conferences, speaking engagements, webinars)
• Experience developing personal brands for C-level executives
• Understanding of ABM or experience in close collaboration with Sales teams
• Experience with LinkedIn thought leadership
• Strong writing skills (English required, C1+) + spoken English level Upper-Intermediate+
• Proactive mindset and ability to work independently without micromanagement
• Excellent communication skills

Responsibilities:

• Development and execution of the company’s global PR strategy, including positioning and key brand messaging.
•  Planning PR activities (media relations, thought leadership, partnerships) and managing the content calendar. 
• Building and maintaining relationships with media and journalists, ensuring consistent high-quality publications in relevant outlets.
•  Pitching company topics and speakers for media coverage, podcasts, and conferences. 
• Developing personal brands of C-level executives through LinkedIn, expert content, and thought leadership. 
• Organizing company participation in events (conferences, webinars, sponsorships) with a strong focus on PR outcomes. 
• Monitoring brand mentions and managing brand reputation. 
• Collaborating with Sales within ABM initiatives by creating tailored content for key accounts. 
• Preparing press releases, case studies, media kits, and sales materials. 
• Supporting external communications during rebranding initiatives and managing public brand perception.

About this role

We are looking for a Senior User Acquisition Manager to drive and scale paid acquisition across Meta and other sources such as: Google ,TikTok etc.  for our subscription-based products.

This is a hands-on role with a strong focus on performance, experimentation, and scalable growth. You will be responsible for building, optimizing, and scaling acquisition systems, working closely with creative, product, and analytics teams.

The ideal candidate combines strong execution skills with strategic thinking, is highly data-driven, and thrives in a fast-paced environment where speed and ownership matter.

Responsibilities

Performance & Scaling

• Own and scale paid acquisition across Meta 
• Continuously improve key metrics (CPA, ROAS, ROMI , ROI)
• Identify and scale winning campaigns while maintaining efficiency

Campaign Management & Optimization

• Build and manage campaign structures aligned with scaling goals
• Continuously test and optimize creatives
• Run structured A/B tests with clear hypotheses and learning agendas

Data Analysis & Decision-Making

• Analyze performance across the full funnel
• Identify bottlenecks and growth opportunities
• Translate data into actionable insights and decisions

Creative Collaboration

• Partner closely with creative teams to develop high-performing ads
• Provide clear, data-driven feedback on hooks, angles, and formats
• Help define and scale repeatable creative frameworks

Growth Experiments

• Identify new scaling levers within existing channels
• Test new audiences, formats, and campaign types
• Contribute to testing new acquisition channels when relevant

Cross-functional Collaboration

• Work closely with product, analytics, and growth teams
• Align on KPIs, tracking, and reporting
• Ensure data accuracy and proper event tracking

Qualifications

Experience

• 3–5 years of experience in user acquisition / performance marketing
• Strong hands-on experience with Meta and other traffic sources
• Proven track record of managing and scaling $1M+ monthly budgets
• Experience with subscription-based products (web) is a strong plus

Analytical Skills

• Strong understanding of performance metrics (CPA, ROAS, retention)
• Ability to analyze data and make fast, informed decisions

Execution & Ownership

• Highly proactive and self-driven
• Comfortable owning performance outcomes end-to-end
• Strong ability to manage multiple campaigns and priorities simultaneously

Strategic Thinking

• Data-driven mindset with a structured approach to testing
• Ability to balance short-term performance with long-term scalability
• Focus on building repeatable acquisition systems

Communication & Collaboration

• Clear and structured communication
• Ability to present insights and performance to stakeholders
• Strong collaboration with creative and cross-functional teams