Jobs at Djinni

CRM Manager (Sportsbook)
 

About the Role

We are looking for a Senior CRM Manager to drive player retention and engagement across our Sportsbook product.

The role focuses on lifecycle marketing, audience segmentation, personalized communication, and continuous CRM performance optimization based on player behavior, betting activity, and sports event-driven campaigns.
 

Responsibilities

• Implement and develop RFM and behavioral segmentation.
• Build and manage CRM plans across different player segments.
• Manage CRM communication channels (Email, Push, Onsite, SMS).
• Develop and execute Sportsbook CRM campaigns around major sporting events, leagues, tournaments, and seasonal promotions.
• Personalize offers and customer journeys (free bets, cashback, reload bonuses, odds boosts, etc.).
• Launch and optimize reactivation campaigns.
• Run A/B tests (offers, timing, mechanics, events) and continuously improve CRM performance.
• Analyze key metrics such as Retention, LTV, Turnover, Bets, GGR, and Conversion Rate.
• Develop and optimize bonus mechanics, retention strategies, and customer engagement campaigns.

Requirements

• 3+ years of experience in CRM or Retention.
• Proven experience in Sportsbook is mandatory.
• Strong understanding of player behavior, retention mechanics, and lifecycle marketing.
• Experience with CRM funnels, customer segmentation, and key performance metrics.
• Hands-on experience with RFM and behavioral segmentation.
• Analytical mindset and data-driven approach.
• Experience working with CRM platforms and analytics tools.

What You'll Achieve During the First Months

• Optimize player segmentation and CRM strategy.
• Build a structured CRM plan for the Sportsbook product.
• Improve player retention and conversion rates.
• Launch and scale reactivation campaigns.
• Increase CRM performance through A/B testing and analytics.
• Deliver measurable improvements across key CRM metrics.

We Offer

• Competitive salary.
• Work permit support.
• 5/2 working schedule.
• Flexible start of the working day.

Job Overview

We’re looking for a Product / Retention Manager to join our growing team and help our partners build products that keep players engaged for the long run.
Are you ready to apply your expertise in a fast-paced, innovative environment? If you’re excited about working at the intersection of product, analytics, and retention mechanics, keep on reading!

Who are we?

We’re DATA.BET — a product-driven IT company transforming the world of sports, esports, and virtual betting with our innovative sportsbook solution. Since 2017, we’ve been building tech that directly shapes the industry. Our team of experts blends hands-on experience with AI technologies to deliver cutting-edge solutions that set new standards in betting.

Our key products — Odds Feed, AI-powered risk management system, and fast Single Page Application — help partners gain stable profits and a competitive advantage. Our team consists of more than 250 professionals.

Excited by the idea of being part of a fast-moving industry on the rise? Want to help shape trends and build a next-gen product that’s redefining the future of betting? Then join us — and share our passion for sports and tech!

What you’ll be doing:

• Help tailor the product to specific audiences and markets;
• Develop best practices and recommendations for operators;
• Propose improvements to retention mechanics: bonuses, gamification, personalization;
• Collaborate with in-house product managers to integrate new solutions;
• Analyze partner metrics: LTV, ARPU, churn, retention cohorts;
• Work with partners on A/B testing and UX customization.

What we’re looking for:

• 2+ years of experience as a Product Manager / Retention Manager;
• Understanding of retention and engagement mechanics in betting, iGaming, or related industries;
• Experience working with CRM, loyalty systems, and communication tools;
• Data analysis skills;
• Upper-Intermediate English or higher (working with international partners);
• A plus: experience in marketing, gamification or UX research.

What We Offer:

Your wellbeing and a comfortable work environment are our top priorities:

• Flexible schedule & work format (office/remote/hybrid): work where and when you feel most productive.
• 20 paid + 15 unpaid vacation days: take time off whenever you need to reset.
• An extra day off on your birthday — celebrate it your way!
• Medical insurance: take care of your health with extended coverage (available in Ukraine only).
• 22 sick days: 8 days without a doctor’s note (for sick leave or mental health), 10 with a note, plus 4 Personal Days per year — for personal matters, when it is necessary.
• Gifts and bonuses for life’s big moments: weddings, new babies, kindergarten support (available in Ukraine only).

What to expect next:

HR Interview ➡ Technical Interview ➡ Final Interview ➡ Background Check ➡ if we’re a match = Job Offer.

Ready to level up?

Apply now — we’re waiting for you!

We are the creators of a new fintech era!
Our mission is to change this world by making blockchain accessible to everyone in everyday life. WhiteBIT is a global team of over 1,200 professionals united by one mission — to shape the new world order in the Web3 era. Each of our employees is fully engaged in this transformative journey.
We work on our blockchain platform, providing maximum transparency and security for more than 8 million users worldwide. Our breakthrough solutions, incredible speed of adaptation to market challenges, and technological superiority are the strengths that take us beyond ordinary companies. Our official partners include the National Football Team of Ukraine, FC Barcelona, Lifecell, FACEIT and VISA.


The future of Web3 starts with you: join us as a Lead Generation Specialist!
 

Requirements:

— 3 years of experience in lead generation, pre-sales, sales outreach, or B2B sales.
— Experience in prospecting and qualifying B2B leads.
— Understanding of the sales funnel and initial communication stages.
— Ability to identify decision makers and valid contacts.
— Experience with LinkedIn, email outreach, CRM, Google Sheets/Excel.
— B2 English proficiency, strong written outreach.
— Ability to quickly understand the product, ICP, and target markets.
— Accuracy in managing databases, statuses, and reporting.
— Experience in fintech, Web3, crypto, media, affiliate, or digital services is a plus.
 

Responsibilities:

— Searching for potential clients and partners based on specified ICPs.
— Creating, maintaining, and updating a lead database.
— Finding decision makers and contact information.
— Preparing and sending initial messages.
— Establishing initial contact with potential clients.
— Initial qualification: interest, relevance, need, potential.
— Transferring qualified leads to a sales manager.
— Maintaining up-to-date lead status in CRM/tables.
— Testing different channels, segments, and outreach messages.
— Preparing regular reports on activity and results.
 

Work conditions:

— Master cutting-edge technologies and become an expert in the most innovative industry;
— Work with the Fintech of the Future: develop your skills in digital finance and shape the global market;
— Take Your Professionalism to the Next Level: gain unique experience and be part of global transformations;
— Drive Innovations: influence the industry and contribute to groundbreaking solutions;
— Join a Strong Team: collaborate with top experts worldwide and grow alongside the best;

Work-Life Balance & Well-being:
— Modern equipment;
— Comfortable working conditions, and an inspiring environment to help you thrive;
— 24 calendar days of paid leave;
— Additional days off for national holidays.

Internal IT Support (not customer support)

Working hours: 17:00 – 01:00 (Kyiv time)

VEC-UA is the official representative of the US-based company VEC in Ukraine, focused on innovative technologies in the field of Building Information Modeling (BIM).

We are currently looking for an IT Desktop Support Specialist who will help maintain the stability of our IT infrastructure and provide technical support to company employees.

We are open to different working formats — you can work remotely or choose one of our comfortable offices in Lviv, Dnipro, or Kharkiv. All locations are equipped with backup power and stable internet connection to ensure uninterrupted and efficient work under any circumstances.

Important: this position requires working evening shifts to cover the US time zone.
Working hours: 17:00 – 01:00 (Kyiv time)

Your responsibilities will include:
- Providing technical support to employees at the U.S. office on issues related to computers, software, and network access
- Install, configure, and maintain software and applications on employee workstations
- Troubleshoot and resolve software and connectivity issues on Windows-based PCs
- Support, troubleshoot, license, and maintain the company's enterprise technology stack, including tools such as Google Workspace, Slack, Zoom, Office 365, Teams, ClickUp
- Manage and resolve IT support tickets in a timely and efficient manner
- Assist users by providing guidance and basic training on company IT systems and tools
- Collaborate with the IT Ops Manager to ensure the stable and secure operation of the IT infrastructure
- Maintain accurate records of IT equipment, system configurations, and network assets for inventory and tracking purposes
- Document user accounts, access permissions, and related system information in accordance with internal IT policies
- Collaborate with the IT Ops Manager to implement and manage zero-touch deployment for US-based devices using Rippling
- Monitor deployment processes and ensure systems and device setups are running smoothly and efficiently
- Install, configure, and maintain antivirus and endpoint protection software
- Manage and monitor backup processes to ensure data can be restored in the event of system failure or data loss

Qualifications & Requirements:
- Fluency in English (B1-B2 level)
- Experience in customer service preferably in English
- Active Directory and Group Policy
- Basic understanding of IP, DNS, VPN and skills in diagnosing network problems
- Security knowledge. Anti-phishing and other cyber threats
- Domain administration skills and DNS configuration settings
- Proficient in Google Workspace and Admin Console. Ability to create new domains, manage users, add and manage licenses, accesses, groups, reset passwords, and troubleshoot. Security policies and phishing investigations
- Slack, Zoom, Office 365, ClickUP administration experience
- Experience with Zero-touch deployment, MDM tools (Jamf, Intune, Kandji, etc.)
- SSO and SaaS administration experience

It would be an advantage if you have:
- Skills in supporting and managing licenses and users of Autodesk and Bluebeam software packages
- Experience with the Rippling cloud platform

What we offer:

• A modern office with a strong focus on your comfort, along with high-quality hardware and software
• Medical insurance and paid vacation
• Free access to conferences, forums, and courses for professional development
• Team buildings and corporate events
• Compensation for sports activities and English learning
• And many other benefits!

Our main value is people, which is why we create an environment that encourages personal growth, freedom and responsibility, trust, and support in bringing your ideas to life.

RedCore is an international business group that creates technological solutions for digital markets. Our products and services cover fintech, marketing, e-commerce, customer service, communications, and regulatory technologies. 

We are looking for a CRM Manager to join our team!

Requirements

- 2+ years of experience in CRM or email marketing;
- Hands-on experience with Customer.io and other ESP/CDP tools (Mailchimp, SendGrid, Klaviyo, or similar);
- Experience working with multiple communication channels: email, SMS, push notifications, in-app messages, and pop-ups;
- Understanding of trigger-based and automated communications;
- Basic knowledge of HTML/CSS and experience working with HTML email templates;
- Practical understanding of email deliverability, including domain/IP warm-up strategies, sender reputation monitoring, and spam risk prevention.
- Understanding of key CRM metrics (open rate, click rate, conversion, retention, churn, etc.);
- Understanding of deliverability nuances and anti-spam policies;
- Ability to work independently and take responsibility for results.

Responsibilities

- Manage CRM communications across email, SMS, push notifications, in-app messages, and pop-ups;
- Plan, launch, and control CRM campaigns based on the communication plan;
- Analyze CRM and promo campaign performance using key metrics;
- Make conclusions and suggest improvements based on data;
- Run A/B tests and analyze test results;
- Build, maintain, and optimize automated and trigger-based communication flows;
- Segment users based on behavior, activity, and lifecycle stage;
- Manage email templates, including basic HTML/CSS edits and ensuring the logical consistency of dynamic content;
- Monitor email deliverability, domain reputation, and spam indicators, and implement actions to maintain healthy sending performance.
- Prepare and present CRM performance reports for stakeholders, including management and cross-functional teams.
- Continuously optimize communication processes, tools, and approaches;
- Work with product and analytics teams to improve user experience and key metrics.

What are the conditions and bonuses?

☘️An exciting and challenging job in a fast-growing product company, the opportunity to be part of a multicultural team of top professionals in Development, Architecture, Management, Operations, Marketing, Legal, Finance and other;

🤝🏻Great working atmosphere with passionate experts and leaders, sharing a friendly culture and a success-driven mindset is guaranteed;

📍Beautiful offices in Warsaw, Limassol work remotely or on-site with comfort and enjoy the opportunity to build a network of connections with professionals day by day;

🧑🏻‍💻Laptop & all necessary equipment for work according to the ecosystem standards;

🏖Paid vacations, personal events days, days off;

🫖Paid sick leave;

👨🏻‍⚕️Medical insurance;

💵Referral program enjoy cooperation with your colleagues and get the bonus;

📚Educational support by our L&D team: internal and external trainings and conferences, courses on Udemy;

🧘Sport benefit;

🦄Multiple internal activities: online platform for employees with quests, gamification and presents for collecting bonuses, RedCore talks club for movie and book lovers, board games cozy evenings, special office days dedicated to holidays;

🎳Company events, team buildings.

We are looking for a talented Software Engineer to join our experienced team and help build innovative solutions new to Ukraine and to the world. This is a rare opportunity to become part of an exceptionally skilled, cross-functional team capable of developing advanced system-level solutions from the ground up.

You’ll be working in a creative, fast-paced environment alongside a great team of talented professionals who share a unique blend of expertise and passion for innovation. We value great ideas, rapid iteration, and open collaboration — and we’re driven by the impact our solutions can make.

If you’re excited about solving complex challenges and contributing to groundbreaking projects, we’d love to hear from you.

Responsibilities:

• Develop products using C++, Rust, Kotlin, Python, and JavaScript. Experience with all languages is not required, but we encourage learning those that are missing
• Designing and implementing creative new algorithms and technologies for high-performance, highly scalable, and highly reliable systems
• Collaborate closely with a team of highly skilled and motivated engineers, contributing to a culture of mutual inspiration and excellence.
• Continuously grow your knowledge, whether you’re already experienced or just starting out in system-level software development.

Requirements:

• Experience working with non-web stack programming languages (C++, Rust, etc).
• Solid understanding of Linux environment, including Kernel or Shell-level operations
• Experience on GitHub.
• Proven design sensibility and willingness to work in a collaborative, team-oriented environment.
• English at Intermediate level or higher — both spoken and written.

The company offers:

• Official employment with a competitive salary and clear, transparent terms of cooperation.
• Paid vacation (24 calendar days per year) and paid sick leave.
• Support for your professional growth — the company is actively expanding, and you’ll have the opportunity to grow together with it.
• An atmosphere of trust, open communication, and leadership—initiative is welcomed, ideas are brought to life, and the team supports your progress.

This position offers a unique opportunity to create products at the intersection of cutting-edge innovation and real client needs, helping to shape trends in a new technological industry in Ukraine.

About PRNEWS.IO

PRNEWS.IO is a global content marketing platform that connects brands with media outlets around the world. Headquartered in Northern Europe, we empower international brands to gain media exposure while helping news publishers monetize their content. Our clients are located all over the world, including Europe, the US, and Asia, with a growing strategic focus on expanding our presence and market share in the United States.

At PRNEWS.IO, you'll join a dynamic, international team that thrives in a fast-paced environment and shares a passion for global communication. We operate based on four core values:  ambition, innovation, credibility, and cooperation. And we believe in aligning our work with purpose. These values define who we are and who we strive to become.

What You'll Do

• Sourcing and attracting new media partners worldwide
• Expanding the media inventory on the platform across different GEOs, topics, and languages
• Personalized communication with publishers via email, LinkedIn, messengers, and calls
• Conducting negotiations and agreeing on favorable partnership terms
• Maintaining up-to-date commercial conditions and partner database
• Working with large datasets: website lists, segmentation, and filtering
• Preparing and launching outreach campaigns / cold email sequences
• Analyze websites using SEO metrics and quality indicators.

• Analyze results, prepare reports, and collaborate with the Sales and Media Success teams to continuously improve processes.

   

What We're Looking For

• 2+ years of experience in Digital Marketing, PR, Media, Advertising, or Partnership Management.
• Upper-Intermediate (B2+) English with strong written and spoken communication skills for daily interactions and negotiations.
• Experience in outreach, link building, lead generation, partnerships, or sales is a plus.
• Basic understanding of SEO fundamentals and website quality metrics.
• Experience with Ahrefs, Semrush, Similarweb, or similar SEO tools.
• Strong proficiency in Excel / Google Sheets.
• Experience with CRM systems is a plus.

• Interest in AI, automation, and low-code tools for improving workflows and increasing process efficiency.

   

What We Offer

• Join an international team and work with media partners from around the world.
• The opportunity to make a real impact on product development and core business processes.
• The freedom to introduce new ideas and experiment with AI-powered solutions and automation.

• Professional growth, competitive compensation, and a modern, collaborative work environment.

   

If you're excited about building international partnerships and leveraging SEO, AI, and automation to drive results, we'd love to hear from you! 

We are looking for a creative and versatile Marketing & Multimedia Designer to create high-quality visual content that clearly communicates our technology, product, and brand.
 

Responsibilities

• Design professional presentations, sales decks, and company materials.
• Create visual assets for marketing campaigns, social media, websites, events, and internal use.
• Produce and edit engaging product and promotional videos.
• Transform complex technical concepts into clear and compelling visual stories.
• Create and adapt digital assets using basic HTML.
• Maintain visual consistency across all company materials.
• Collaborate with Marketing, Product, Sales, and other stakeholders.
   

Requirements

• At least 2 years of professional design experience.
• Strong proficiency in Figma.
• Proven experience designing presentations and marketing assets.
• Experience creating and editing video content.
• Basic knowledge of HTML.
• Experience working with cloud-based, SaaS, or technology products.
• Strong visual, layout, typography, and storytelling skills.
• Ability to manage several design projects and meet deadlines.
• Good English communication skills.
• A strong portfolio demonstrating presentations, digital assets, and video work.
   

Please include a portfolio with your application.

Simulmedia is seeking an experienced Senior Backend Engineer to join our engineering team, working on the backend and data infrastructure powering our TV advertising platform - spanning National Linear and CTV. This role sits within a distributed system of up to ~30 microservices, and you'll be primarily responsible for building, scaling, and operating backend services - with secondary exposure to backend-for-frontend work in TypeScript/Node.

In this role you will work closely with product managers, designers, and data engineers to ensure seamless integration of analytics features into the platform. The ability to frequently iterate and deliver high-quality features that are owned end-to-end is crucial in this role.

We're looking for someone who takes ownership, communicates directly and honestly, and cares about the reliability and craft of the systems they build - not just shipping features but understanding how they behave in production.

Location: Ukraine is mandatory. Our offices are located in Kyiv and Lviv. Teams are located in Kyiv and Lviv and primarily work remotely with occasional offline meetings.

Key Responsibilities:

• Design, build, and maintain backend services in Ruby (Roda) operating within a large-scale distributed microservice architecture.
• Contribute to backend-focused TypeScript/Node.js work, including API design and tRPC procedures, in support of Next.js applications.
• Own service reliability: instrumentation, monitoring, and observability across services (tracing, metrics, structured logging).
• Collaborate closely with data engineers on data pipelines, ETL processes, and ensuring clean, well-modeled data flows between services.
• Investigate and resolve production incidents; contribute to and follow oncall/runbook practices.
• Design and evolve APIs with strong attention to authentication, authorization, and security best practices.
• Participate in code reviews, pair programming, and knowledge-sharing sessions to ensure high-quality, maintainable code.
• Write thorough unit and integration tests for backend services
• Work independently while communicating clearly across a distributed, cross-functional team

Qualifications:

• Bachelor’s degree in Computer Science, Computer Engineering, or a related technical field.
• 5+ years of professional Ruby backend development experience; prior experience may be with Rails, Roda, Sinatra, or similar - deep Roda-specific knowledge is not required, as long as the underlying Ruby fundamentals are strong.
• Experience operating within a distributed systems / microservice architecture.
• Solid working knowledge of observability tooling - OpenTelemetry, Datadog, Grafana, Prometheus, or equivalent - including setting up tracing, metrics, and alerting, not just consuming dashboards.
• Experience with error tracking/monitoring tools such as Sentry, Honeybadger or equivalent.
• Hands-on experience in TypeScript and Node.js, with practical experience in Next.js for backend/API-layer work.
• Experience with tRPC or comparable typed API frameworks.
• Solid experience with AWS and its core services (e.g. EC2, S3, RDS, SQS/SNS, ECS/EKS), including infrastructure-as-code with AWS CDK, plus containerized applications (Docker).
• Experience designing and evolving APIs, including auth, security, and versioning concerns.
• Experience working in a large distributed system with dozens of independent services, potentially written in different languages; ability to quickly get up to speed in unfamiliar code and trace a request's path across multiple services end-to-end.
• Experience with CI/CD pipelines - we currently use Jenkins and are actively migrating to GitHub Actions, so comfort with either (and ideally migration experience) is valuable.
• Ability to use AI coding tools (e.g. Claude Code, Codex, Cursor, or similar) effectively to speed up development, debugging, and code comprehension.
• Strong communication skills; ability to work independently and take ownership of services end-to-end.
• Ability to communicate effectively with the U.S.-based teams and work 11:00 AM - 8:00 PM EEST (11:00 - 20:00).

Bonus Points for:

• Python experience (data tooling, scripting, or services)
• Experience in AdTech or digital advertising/media analytics
• Prior experience in a service migration, decomposition, or platform-modernization effort

Interview Process:

1. Pre-screening (30 mins)
2. Technical Interview (1h)
3. System Design (1.5h)
4. Product Interview (30 mins)
5. Offer.

Simulmedia is seeking an experienced Senior Full Stack Engineer to join our engineering team and help build and improve our products. We build software for TV advertising — campaign management, delivery, and reporting used by advertisers and agencies.

In this role, you will work closely with product managers, designers, and data engineers to deliver features across the stack. The ability to frequently iterate and deliver high-quality work that is owned end-to-end is crucial in this role.

Location: Ukraine is mandatory. Our offices are located in Kyiv and Lviv. Teams are located in Kyiv and Lviv and primarily work remotely with occasional offline meetings.

Key Responsibilities

• Develop both frontend and backend services using React, Next.js, and TypeScript, ensuring seamless integration between components.
• Build robust, scalable APIs using tRPC to serve data to the frontend application.
• Create efficient pages using server-side rendering (SSR) or static site generation (SSG) via Next.js for performance-optimized analytics displays.
• Collaborate with designers to implement responsive and visually appealing user interfaces using Tailwind CSS, ensuring a smooth, intuitive experience for the platform’s users.
• Optimize the full stack to ensure quick load times, low-latency data fetching, and smooth user experiences, especially for data-heavy visualizations and analytics pages.
• Deploy and manage the platform using Vercel, taking advantage of its serverless functions for backend processes and ensuring efficient deployments and scaling.
• Own features end-to-end — from API and data layer through UI to production — with a strong focus on quality and maintainability.
• Participate in code reviews, pair programming, and knowledge-sharing sessions to ensure high-quality, maintainable code.
• Implement unit and end-to-end testing for both frontend and backend components to ensure reliability and reduce bugs in production.

Qualifications

• Education: Bachelor’s degree in Computer Science, Computer Engineering, or a related technical field.
• Experience: 5+ years of senior-level experience in full stack development, with a strong focus on web applications and data-driven platforms.
• Core Languages: Strong proficiency in TypeScript, including strong typing and interface design for scalable codebases.
• Frontend Expertise: Deep understanding of React and its ecosystem, including hooks, functional components, and React Server Components (RSC). Proficiency in Tailwind CSS for building responsive, accessible, and aesthetically pleasing UIs.
• Data Visualization: Experience in building data visualization tools and dashboards using React-based libraries (e.g., D3.js, Chart.js).
• Rendering: Experience with SSR and SSG using Next.js, optimizing for performance and SEO.
• Backend Expertise: Proficiency in backend development (e.g., Bun, Node.js) with tRPC as an API framework. Experience designing and developing APIs, handling authentication, authorization, and security best practices.
• Data Architecture: Proficiency in building scalable and reliable data-fetching layers, especially for real-time or large-scale analytics.
• System Design: Experience designing and evolving scalable web application architectures — APIs, data flow, and frontend/backend boundaries.
• Infrastructure: Experience with serverless architectures, understanding of edge computing, and CDN usage for enhancing performance and reliability. Solid experience with Vercel or other serverless platforms for deployment, CI/CD pipelines, and performance monitoring.
• Testing: Experience with unit and end-to-end testing frameworks such as Vitest, Cypress/Playwright, or similar.
• Version Control: Proficiency in Git, including experience with pull requests, code reviews, and branching strategies.
• Soft Skills: Ability to work independently and collaboratively in a team environment. Strong communication and interpersonal skills.
• Timezone: Ability to communicate effectively with the U.S.-based teams and work 11:00 AM — 8:00 PM EEST (11:00 - 20:00).

Bonus Points For

• Experience with Ruby
• Familiarity with CTV platforms or working experience in digital advertising or media analytics.
• Knowledge of SEO, accessibility, and performance optimization for web applications.

Interview Process

1. Pre-screening (30 mins)
2. Technical Interview (1h)
3. System Design (1.5h)
4. Product Interview (30 mins)
5. Offer.

What You’ll Do: 

As a key member of the Program Management team at PAR Retail, you will play a central role in implementing high-impact customer campaigns that drive measurable outcomes. You’ll work closely with Technical Program Managers to stay ahead of evolving industry trends, proactively shaping offer structures that align with both customer needs and manufacturer guidelines.  

Success in this role hinges on an exceptional attention to detail while you're configuring complex campaigns and ensuring flawless execution across multiple accounts. Precision matters at every step, and your ability to consistently deliver accurate, high-quality work will directly influence both customer satisfaction and business results. You’ll join a team that values thoughtful collaboration, sharp execution, and creating real value for our customers. 

Responsibilities + Activities:  

• Understand PAR Retail's loyalty engine and work with Technical Program Management team to build consumer facing campaigns  
• Act as a subject matter expert on tobacco manufacturer program offerings and enable customers to collect maximum reimbursement dollars 
• Analyze campaign requirements from customers and create optimally designed offers  
• Implement tobacco campaigns across a variety of customer accounts, tailoring configurations to meet each program’s unique requirements and nuances 
• Extend campaign building knowledge to broader program initiatives with potential to grow into supporting other campaign configurations  
• Support offer testing both internally and externally 
• Anticipate challenges with configuration structures ahead of time to ensure smooth consumer experiences  
• Collaborate with product team to understand new requirements for offer structures in an ever-evolving industry 

Your Qualities:  

• Obsession with the details, a proactive approach to identifying and solving problems, and a strong sense of ownership 
• Value quality and consistency, with an emphasis on continued personal and professional growth  
• Willing to approach unfamiliar problems with an openness and determination to learn new skills and subject matter  
• High emotional intelligence and interpersonal skills  

Experience & Skills You’ll Need: 

• 1-3 years industry or related experience  
• Ability to work collaboratively to help deliver outcomes for our customers 
• Strong writing, communication, and organization skills  
• Detail-oriented self-starter, capable of prioritizing in a fast-paced environment 
• Ability to meet deadlines 
• Excel experience 

Bonus Points: 

• SQL experience 
• Jira experience 
• Basic AI skills 

Israel-based autosport IT company is looking for a skilled Support Engineer to join our team. We develop products that enhance the user experience in both real-world and simulated autosport environments, including multiple web-based applications that provide real-time performance insights to drivers, teams, and racing data.

As a Support Engineer, you will be responsible for:

• Supporting customer Live Race Events across the globe (Europe, USA, South America, Australia), Racing School Events, and Sim Racing Events
• Monitoring and comparing our data with customers’ real-time data during live events
• Communicating with customers regarding unexpected situations such as missing data, schedule changes, canceled sessions, or platform-related issues
• Investigating and analyzing reported issues and escalating them when necessary
• Supporting web-based products and assisting users with troubleshooting
• Working with APIs and databases for data validation and issue investigation
• Collaborating closely with development and product teams to ensure smooth event operations
• Documenting issues, updates, and resolutions in Jira, Confluence, or similar tools

We are looking for a candidate who possesses:

• Strong English communication skills
• At least 1 year of experience in technical support, product support, or web application support
• Experience working with Jira and Confluence (or similar tools)
• Basic understanding of APIs and experience with tools such as Postman or Swagger
• Experience working with relational or document-oriented databases, including basic querying and data validation
• Strong analytical and problem-solving skills
• Ability to work in a fast-paced environment during live events
• High level of responsibility and attention to detail

Working schedule:

• Regular working hours: Thursday–Monday, 09:00–18:00 (Tuesday and Wednesday are days off)
• Additional hours required outside of regular working hours during live events or critical activities are compensated separately according to the hourly rate
• Only candidates currently located in Kyiv or willing to relocate to Kyiv after the war will be considered

If this sounds like a good fit for you, we encourage you to apply!

Thanks!
 

We are looking for a Beta Community Support Engineer to join our big and skilled team, working on a big navigation system. The navigational app works on smartphones and tablets, letting people outsmart traffic, communicate, share trips etc.

The Beta community includes several thousand volunteers worldwide who participate in various testing phases of the product and aid in improving product quality. The main responsibilities include daily management and communication with the Beta Community — monitoring Beta feedback, bug reports, suggestions and ensuring questions have a response.

Responsibilities:

• Monitoring and debugging Beta community bug reports, suggestions and forum posts
• Releasing Beta-staged versions to the community via Centercode
• Identifying important and critical issues to track and report about to internal teams

Requirements:

• High level English speaker — be able to write and communicate verbally in proficient English, using technical and testing related terminology
• 1+ year in L2 Technical Support or 1+ year in manual QA
• Familiarity with bug tracking systems and test management tools
• Task oriented — able to deliver quickly on tight schedules and deadlines, and must be able to adapt to frequent changes in requirements

We offer:

• Opportunities to develop in various areas (web, mobile, backend testing, API testing, etc)
• Compensation package (20 paid vacation days, paid sick leaves)
• Flexible working hours
• Medical Insurance
• English courses with a native speaker, yoga (zoom)
• Paid tech training and other activities for professional growth
• Work from comfortable office in the center of Warsaw
• International business trips

The Defense Procurement Agency (DOT) is a national agency responsible for procuring ammunition, UAVs, military equipment, fuel, food, clothing, and other critical supplies for the Armed Forces of Ukraine and the Defense Forces.

Our mission: Strengthening Ukraine by ensuring reliable support for the Defense Forces while fostering the development of the national defense industry.

Our vision: To become the driving force behind the transformation of Ukraine's defense procurement ecosystem—not only operating the system, but continuously improving it.

We are looking for a Head of Data Governance to establish and lead the organization's enterprise Data Governance function. In this role, you will define the vision, policies, standards, and governance framework for managing data across the organization, ensuring high-quality, trusted, and well-governed data that enables informed decision-making and supports large-scale digital transformation initiatives.

Responsibilities

• Lead the design, implementation, and continuous improvement of the organization's Data Governance framework.
• Develop and maintain enterprise-wide data policies, standards, methodologies, and governance processes.
  Establish and enhance Master Data Management (MDM), Reference Data, Metadata Management, and Data Quality practices.
• Define data ownership, stewardship, governance roles, and accountability across business units.
• Develop data quality standards, monitoring processes, and governance controls.
• Collaborate with business stakeholders, analysts, architects, and engineering teams to define enterprise data requirements.
• Contribute to enterprise data models and integration requirements across corporate information systems.
• Prepare governance documentation, methodologies, standards, and best practices.
• Ensure Data Governance principles are embedded into the implementation of new enterprise systems and digital services.
• Build, lead, mentor, and develop the Data Governance team while driving collaboration across the organization.

Requirements

• Bachelor's degree in Information Technology, Applied Mathematics, Economics, Finance, or a related field.
• Proven experience in Data Governance, Data Management, Business Intelligence, Business Analysis, or related disciplines.
• Hands-on experience implementing or improving Data Governance, Master Data Management (MDM), Data Quality, or Metadata Management initiatives.
• Strong understanding of Data Governance principles, data lifecycle management, and enterprise data architecture.
• Experience developing enterprise policies, standards, governance frameworks, or methodological documentation.
• Experience collaborating with business and technology teams to define and implement enterprise data requirements.
• Understanding of enterprise platforms such as ERP, CRM, BI, Data Warehouse, or similar systems.
• Experience leading teams or coordinating cross-functional initiatives.
• Strong analytical thinking, structured problem-solving, and stakeholder management skills.
• English proficiency at Intermediate level or higher.

Nice to Have

• Experience with SQL, Power BI, or other Business Intelligence platforms.
• Experience implementing Business Glossary, Data Catalog, or Metadata Management solutions.
• Knowledge of DAMA-DMBOK, DCAM, or other Data Governance frameworks.
• Experience supporting enterprise digital transformation programs.

What We Offer

• Meaningful work that directly contributes to strengthening Ukraine's defense capabilities.
• Official employment with competitive salary and full social benefits.
• Professional development, learning opportunities, and career growth.
• Structured onboarding and dedicated mentorship.
• A collaborative, supportive, and mission-driven team.
• Modern office near the metro with reliable internet and equipped shelter.
• Opportunity to establish and scale an enterprise-wide Data Governance function within one of Ukraine's most strategically important organizations.

By joining our team, you will contribute to one of Ukraine's largest digital transformation initiatives in the defense sector and help build the future of defense procurement.

Ready to make a real impact? We'd love to hear from you. Apply today!

* By submitting your CV, you consent to the processing of your personal data in accordance with applicable legislation.

** Due to the high volume of applications, only candidates whose qualifications best match the position will be contacted.

Client Overview:
Our Client provides comprehensive operational support and a range of expert services to the world’s leading insurers, brokers, fleet managers and automotive manufacturers. 3,300 employees across ten countries deliver exceptional standards on a large scale for over 1,200 clients. We help the global insurance market to handle millions of claims each year in the most cost-effective and efficient ways possible.
The Client is embarking on an exciting and challenging transformation program and our software solutions are a driving force behind this strategy using cloud computing and leading-edge design patterns. 

Requirements:

• 5+ years as a Product Owner in a software development environment
• Strong requirements elicitation, analysis, and documentation across business, functional, and non-functional needs
• Hands-on experience writing clear user stories with acceptance criteria and managing/prioritizing a product backlog
• Experience working in Agile / Scrum / Kanban teams
• Proficiency with Jira (required) and Confluence (or comparable Agile and documentation tooling)
• Familiarity with SaaS business models and cloud-based architectures, with a working understanding of AWS/Azure
• Understanding of REST APIs, integrations, and data flows
• Process mapping and modeling skills (BPMN, flow diagrams)
• Strong stakeholder management, facilitation, and workshop leadership
• Solid understanding of the software development lifecycle (SDLC)
• Strong analytical and problem-solving skills
• Ability to work in a distributed, multi-timezone team (EU, UK)

• Excellent English communication skills, comfortable with both technical and non-technical audiences

   

Nice to Have:

• Experience with AI-assisted development and analysis tools (Copilot, Claude, Cursor)
• Background in enterprise / B2B SaaS, multi-tenant platforms, or large-scale portals
• Experience supporting a platform consolidation, migration, or feature-parity initiative
• Certification such as CBAP, PMI-PBA, or Agile/Scrum (CSM, SAFe) / Product Owner (CSPO)
• Experience with SQL or data querying tools

• Exposure to compliance or regulatory-driven environments (data privacy, security standards)

   

Responsibilities:

• Own, refine, and prioritize the product backlog for the portal feature-parity workstream
• Translate product vision and business objectives into clear, actionable user stories with acceptance criteria in Jira
• Elicit, analyze, and document business, functional, and non-functional requirements
• Facilitate requirements workshops, stakeholder interviews, and discovery sessions
• Lead and support sprint planning, backlog grooming, and release planning
• Ensure requirements traceability from business objective through to delivery
• Collaborate with engineering, UX, DevOps, and QA to clarify requirements and resolve ambiguities
• Document workflows, process diagrams, system interactions, and data flows
• Define KPIs and success metrics for new features and releases
• Support UAT planning and validation to confirm delivered functionality meets business intent
• Identify risks, dependencies, and impacts of proposed changes
• Engage with Client product and engineering counterparts in EU/UK on scope, integration points, and delivery milestones

• Participate in Agile ceremonies (stand-ups, planning, retros, demos)

   

We offer*:

• Flexible working format - remote, office-based or flexible
• A competitive salary and good compensation package
• Personalized career growth
• Professional development tools (mentorship program, tech talks and trainings, centers of excellence, and more)
• Active tech communities with regular knowledge sharing
• Education reimbursement
• Memorable anniversary presents
• Corporate events and team buildings
• Other location-specific benefits

*not applicable for freelancers