Jobs at Djinni

We are looking for an IP Legal Manager to lead our online brand protection practice.

This is a management role at the intersection of intellectual property, copyright, legal operations, domain takedown, team management, and process automation. The main goal is to build and manage a scalable process for removing brand-abusing domains.

This is not a classic in-house legal role. We need a person who can manage cases, lead a team, improve processes, control quality, and turn legal/operational workflows into clear systems.

Responsibilities

• Manage the full domain takedown process from case creation to final result.
• Lead a team of 4–5 specialists: assign tasks, review work quality, control deadlines, and improve performance.
• Prepare, review, and improve complaints related to copyright, trademark.
• Communicate or supervise communication with third-paries providers.
• Analyze domain cases together with the team.
• Build and improve internal SOPs, complaint templates, checklists, escalation routes, and quality-control processes.
• Create clear tasks for automation.
• Work with product/development teams to improve internal tools and reduce manual work.
• Track key metrics: processed domains, successful removals, response time, removal time, pending cases, team productivity, and complaint quality.
• Identify bottlenecks in the process and improve the system until it becomes predictable and scalable.

Requirements

• Legal background & corresponding experience in intellectual property, copyright, trademark, brand protection, legal operations, DMCA, or online enforcement.
• Experience managing a small team or coordinating legal/operational workflows.
• Understanding of how hosting providers, registrars, CDN providers, and abuse departments process complaints.
• Strong written English for legal complaints and business communication.
• Ability to work with technical domain data and basic website analysis.
• Strong organizational and process-management skills.
• Ability to create clear instructions, templates, SOPs, and automation tasks.
• Experience working with developers, product managers, CRM systems, trackers, or internal automation tools.
• Attention to detail and ability to work with high-volume cases.
• Result-oriented mindset: focus on removals, speed, quality, and team efficiency.

Will be a plus

• Experience with domain takedowns, anti-piracy, iGaming, affiliate marketing, SEO, or online brand protection.

What we expect from this role

• A clear and controlled domain removal process.
• A well-managed team with measurable results.
• Higher success rate of domain removals.
• Faster processing and escalation of cases.
• Better complaint quality and evidence preparation.
• Improved internal templates, workflows, and automation logic.
• Less manual chaos, more structured legal operations.

This role is not for you if

• You want a purely advisory legal role without operational responsibility.
• You do not want to manage people and processes.
• You are not comfortable working with technical domain data.
• You are not ready to work with automation, trackers, SOPs, and measurable KPIs.

Backend Developer (Rust) – 4connection Messenger Platform

THE 4CONNECTION PROJECT

4connection is a client-commissioned messenger platform combining secure group messaging, interest-based communities, and a serious dating and matching layer. The platform targets the DACH market with a planned launch in early 2027 and a clear commercial roadmap defined with the client, 4connection FlexKapG.

The backend is the proprietary core of the product. The clients (Android in Kotlin, iOS in Swift) will be released as open source. The backend remains closed source.

Architecture highlights:

• Three-layer architecture: Connection Gateway, Routing and Business Logic, Storage
• Cell-based horizontal scaling, approximately 500K users per autonomous cell
• Zero-knowledge server design: message content, keys, and sensitive metadata are not accessible to the server in plaintext
• Custom binary protocol with zero-copy deserialization, no JSON in hot paths
• Event-driven message routing over a NATS bus, no synchronous service waits
• Differentiated storage: Redis for hot state, ScyllaDB for cold history, S3-compatible object store for media

THE ROLE

You will work directly with the technical lead on the Rust backend. The architecture is defined, the stack is chosen, the client is committed, the first internal milestones are running. We are looking for an engineer who wants to take real ownership of significant backend subsystems and write code that will run in production for years.

This is not a Rust learning position. We expect you to be productive in Rust from week one and to bring opinions and experience to the table.

RESPONSIBILITIES

• Implementing backend subsystems in Rust against a clearly defined three-layer architecture
• Building and maintaining the WebSocket and HTTP connection layer (Axum, tokio-tungstenite)
• Implementing message routing and group fanout over NATS
• Implementing the persistence layer against Redis, ScyllaDB, and MinIO
• Implementing the custom binary protocol and zero-copy message handling (rkyv)
• Integrating push notification services (FCM, APNs) without compromising the zero-knowledge guarantees
• Close collaboration with the Android and iOS engineers on API and protocol design
• Writing testable, documented, idiomatic Rust that meets the standard of professional handover

REQUIRED QUALIFICATIONS

• 2+ years of practical Rust experience in non-trivial projects, professional or substantial personal work you can show us
• Solid systems programming background (Rust, C, C++, or comparable) and a real understanding of ownership, lifetimes, memory layout, and concurrency
• Working knowledge of async Rust and the Tokio ecosystem
• Solid network programming foundation: TCP/IP, TLS, WebSockets, HTTP
• Awareness of cryptographic principles relevant to end-to-end encrypted, zero-knowledge systems: key management, forward secrecy, authenticated encryption, secure key derivation. Practical experience is a strong plus.
• A serious commitment to clean, readable, maintainable code. This is non-negotiable.
• Confident with Git and Linux as a daily working environment
• English at B1 or better, written and spoken

DESIRABLE QUALIFICATIONS

• Production experience with Axum, Actix-Web, or comparable Rust web frameworks
• Experience with high-throughput WebSocket systems (tokio-tungstenite, fastwebsockets)
• Experience with zero-copy serialization (rkyv, Cap'n Proto, FlatBuffers) or designing custom binary protocols
• Experience with NATS, Kafka, or comparable message buses
• Experience with wide-column or distributed databases (ScyllaDB, Cassandra)
• Experience with S3-compatible object storage
• Familiarity with FCM and APNs integration
• Familiarity with secure messaging protocols such as Signal Protocol, Double Ratchet, X3DH, or MLS (RFC 9420)

TECHNOLOGY STACK

Rust, Tokio, Axum, tokio-tungstenite, rustls, rkyv, async-nats, Redis, ScyllaDB, MinIO, FCM, APNs, Linux, Git, Open Project, Nextcloud.

HOW WE WORK WITH AI

Claude is used as a language model in our development workflow, as a sparring partner for architecture discussions, code review, and documentation. Claude does not have file system access to our codebase, no agent integration, no automated commits. Source code remains exclusively under the control of the development team. We expect a professional, critical handling of AI tooling. It accelerates thinking, it does not replace engineering judgement.

WHAT WE OFFER

• Fully remote position with long-term collaboration perspective
• Direct mentorship from a technical lead with over four decades of professional software development experience
• A small, focused team without corporate overhead or management layers
• Open-source collaboration tooling (Open Project, Nextcloud)
• Visible work on the open-source client repositories
• Fair compensation aligned with seniority and responsibility

ABOUT WE wilke experience

At WE, we are more than just a service provider, we are a strategic partner. Our more than 40 years of experience in software development and the use of state-of-the-art software-supported processes guarantee the flexible and promising implementation of our projects.

The result of over four decades of experience is an in-depth knowledge of the industry, which enables us to always be at the cutting edge of technology. We are a reliable partner for the development of customized software solutions. We support our customers in turning their visions into reality.

You will always have a dedicated contact person at your side to provide you with advice and support.

With our innovative collaboration tool, WE Gate, we make communication and collaboration simple, transparent and truly agile.

Among other things, we work with collaboration tools, ticket systems, chats, Git, TeamCity, shared documents and further support for remote collaboration.

Company website: https://wilke-experience.de/

stay creative

We expect you are

You’re ready to dive into different challenges and propose a solution. You’re a problem solver with great communication skills, who’s not afraid to take responsibility. You do really care about results and commitment. Bigger challenges — not a problem but an opportunity for you. What is more, you are always in touch with what happens around you so we expect a proactive approach.

What will you be responsible for

• Prepare UGC scenarios for influencers/creators/actors and manage all activities around the UGC creation process, to promote our apps (iOS and Android) on various platforms (not limited to Facebook and Instagram).
• Analyze the effectiveness of the ads created and initiate improvements based on a data-driven approach.
• Monitor of the best market trends and practices within the field: bring new ideas constantly.

• Cooperate with the marketing team (on a daily basis) to discuss acquisition results, marketing and business metrics: bring new ideas, approaches, instruments to meet team goals. You’ll be working side by side with UA Managers, Creative Producers, Designers & PMM.

   

Requirements

• Great communication and management skills.
• 1 plus years of work experience in a similar position: UGC, storytelling expertise, influencer marketing (Tier 1 market).
• Experience in creating catchy ad concepts that are oriented to a target audience.
• Ability to create scripts and briefs for UGC.
• Experience in video adaptation for various social networks (META/TikTok).
• You can tell a lot and coach us regarding social media trends, tricks, and tips, within the field — you’re really curious about what you do.
• Knowledge of performance marketing metrics.
• Strong knowledge of platform policies (TikTok, Meta).

• At least a B2 level of English since you’ll be cooperating with a Western audience.

   

What we offer for your success

• Very warm and friendly working environment and flexible working schedule.
• 20 days off, and 12 sick days paid by the company per year. Paid national holidays.
• Medical insurance, and health protection programs (with COVID-19 and dental coverage).
• Continuous professional development and growth opportunities.

Requirements:

• Hands-on experience with preparing automation scenarios using Terraform
• Knowledge of Kubernetes
• Experience with deploying and supporting infrastructure on public clouds (GCP and Tencent will be a plus)
• Knowledge of Microsoft Windows Server
• Knowledge of Active Directory
• Understanding of network concepts - firewalls, VPN, peering (for public clouds)
• English - pre-intermediate or better

Responsibilities:

• System availability and performance monitoring, on the both infrastructure and application levels.
• Planned infrastructure and application updates.
• New environments’ deployment.
• Changing of the existing infrastructure according to the requirements.
• Other tasks related to the system functionality

🎯 THE ROLE
We're a mid-7 figure Amazon beauty brand (chin masks & eye masks) scaling to 8 figures. We need a supply chain built for scale, not survival - diversified suppliers, optimized freight, bulletproof inventory systems, and aggressive cost discipline.
This is not a maintenance role. You will architect our supply chain for the next stage of growth.

🔥 CORE VALUES
These aren't words on a wall. They define who we hire, who we promote, and how we make decisions every day.

● Extreme Ownership: We own everything in our world. No excuses. No finger-pointing.
● Grow or Go: We grow, or we make room for someone who will. Complacency is the enemy.
● Bias for Action: When in doubt, move. 80% of the information is enough.
● Multiply: We use AI, automation, and systems to multiply our effort and outpace competitors.
● Innovation: We don't copy. We create. The standard is "is this different, and is it better?"

🏆 WHAT SUCCESS LOOKS LIKE (FIRST 12 MONTHS)

● 98%+ in-stock rate. Zero stockouts on top sellers.
● 2+ qualified backup suppliers per major SKU within 6 months.
● Blended COGS down 10–15%.
● Landed shipping cost down 15–25% per unit. Emergency air freight reduced 90%+.
● Inventory management system built by day 90. Fully documented by day 180.

We are a fast‑growing iGaming startup seeking a strong Affiliate Manager with proven experience across Tier‑1 traffic sources and an established partner network. Our team combines deep industry expertise, many years of hands‑on experience, and a strong professional network - making us ambitious, highly capable, and ready to scale. We need a professional who can build partnerships from scratch, scale high‑quality traffic, and strengthen our team with expertise and connections.

We are seeking a professional who has:

 • 3+ years of experience in affiliate marketing,

 • strong expertise in Tier 1 markets (preferably Europe),

 • solid experience working with FB, SEO, PPC, influence traffic and others.

Key Responsibilities:

• Develop and scale the affiliate program across Tier 1 regions

• Identify, onboard, and nurture strategic affiliate partnerships

• Monitor and optimize key performance metrics (CPA, ROAS, LTV)

• Represent the company at international industry events and conferences

What We Offer:

• Fully remote position with flexible working hours

• Competitive base salary + performance-based bonuses

• A fast-paced environment with real growth opportunities

We are looking for a promising Python Developer (with basic Angular) to join our tech team. At GYBS, we build smart tech solutions that support our global operations. If you are a Junior dev who wants to skip the corporate bureaucracy, jump into real-world production, and supercharge your skills within a supportive team, we’ve GotYourBack!
 

REQUIRED SKILLS:

• 1+ year of commercial experience with Python 3;
• Solid understanding and practical experience with FastAPI;
• Experience integrating external APIs and services (REST APIs, WebSockets);
• Experience writing and maintaining PowerShell scripts;
• Good knowledge of PostgreSQL (SQLAlchemy) and Redis (caching, queues);
• Familiarity with MongoDB and NoSQL concepts;
• Confidence working in Linux environments and proficiency with Git;
• English level: Intermediate or higher (sufficient for technical documentation and team chats);
• Basic knowledge of Angular (ready to dive deeper into full-stack tasks).
   

WHAT YOU WILL DO:

• Develop and maintain backend services using Python (FastAPI);
• Integrate and support external APIs and third-party services;
• Take ownership of your code - design, optimize, and troubleshoot database solutions (PostgreSQL, MongoDB, Redis) from start to finish;
• Create and maintain PowerShell scripts for automation and operational tasks;
• Work in close teamwork with other developers to deliver complete end-to-end features;
• Participate in code reviews to ensure high code quality, performance, and maintainability;
• Demonstrate adaptability - be ready to switch between backend tasks, basic frontend updates in Angular, and infrastructure tweaks in a dynamic environment.
   

WOULD BE A PLUS:

• Good communication skills. Yes, we value clean code, but we appreciate it even more when you can clearly explain your ideas or discuss a solution out loud  😉
   

WHAT WE OFFER:

• The ultimate environment for result-oriented Growth: we are ready to mentor you, share knowledge, and help you level up your engineering skills through regular feedback and 1:1 sessions;
• Complete trust and freedom in your remote work format - work from wherever you feel most focused;
• A clear path for career development and grading system;
• An incredible engineering teamwork & vibe with zero toxic micro-management, and a gamified appreciation.
   

If you picture yourself as a part of a successful company - send us your resume!
 

See yaa, we’ve GotYourBack!

Our client is the world's largest automotive safety supplier.
N-iX team will work on a system that is used to control quality of production process as well as quality of produced items. We are looking for Senior Full Stack Developer to join our team.

Requirements:

• At least 4 years of commercial experience as Full Stack Software Developer.
• Proficient in TypeScript/JavaScript, Azure Functions.
• Backend expertise with .Net, RESTful API development, authentication, and authorization.
• Frontend development with React, Composition API, and internationalization.
• Strong debugging and optimization skills across full stack.
• Experience with Azure Functions, Azure SQL.
• Experience with data exchange with Snowflake as a plus.
• Familiarity with message queues, pub/sub patterns, and distributed systems.
• Unit and integration testing.
• Experience with Agile methodologies and tools like JIRA/Confluence.
• Good verbal and written communication skills.

• At least Upper-Intermediate level of English.

   

Responsibilities:

• Implement core backend logic, APIs, and integrations.
• Develop Azure Functions and work with Azure SQL.
• Ensure performance, reliability, and security of backend components.
• Develop and maintain frontend features using React, ensuring responsiveness and usability.
• Ensure responsive design, localization, and accessibility.
• Implement localization and accessibility best practices.
• Participate in code reviews, mentoring, and technical planning.

We offer*:

• Flexible working format - remote, office-based or flexible
• A competitive salary and good compensation package
• Personalized career growth
• Professional development tools (mentorship program, tech talks and trainings, centers of excellence, and more)
• Active tech communities with regular knowledge sharing
• Education reimbursement
• Memorable anniversary presents
• Corporate events and team buildings
• Other location-specific benefits

*not applicable for freelancers

The Role

We are looking for an experienced, self-motivated SDR to work down the funnel processing, qualifying, and nurturing sales opportunities for our Sales department. You will be the first and most critical step in our sales process, identifying and nurturing relationships with potential clients.

What You'll Do

• Identify and research target companies (startups and SMBs) that fit our ideal customer profile.
• Analyse and qualify leads based on their potential needs, budget, and timeline for custom software projects.
• Engage new prospects through strategic outreach (email, LinkedIn, direct messages).
• Clearly articulate Metaproject's value proposition as a technical partner.
• Book qualified discovery meetings for our Account Executives.
• Maintain clean and accurate records in our CRM (Pipedrive).

Requirements

• 3+ years of B2B SDR experience in the IT services / Outsourcing is required.
• Proven track record of consistently meeting or exceeding targets.
• Excellent communication and presentation skills, both written and verbal.
• Ability to understand and explain technical services to both tech and business people.
• Highly organized and self-disciplined (this is a remote role).

Why Join Metaproject?

• Be a foundational member of a growing sales team.
• Work with a 100% remote and flexible team.
• Sell high-value, interesting custom projects to innovative companies.

Due to team expansion and product growth, we are looking for a Risk Manager with strong analytical skills to effectively develop and implement the product in line with the company’s strategic goals and customer needs.

Responsibilities

• Monitor market conditions in real time to ensure the seamless operation of trading platforms
• Manage risks associated with clients' trading operations
• Assess user trading activity and implement anti-fraud measures
• Collaborate with other departments (customer support, IT, product team) to ensure efficient client interaction
• Conduct analytics and gather statistics on user trading activity

Requirements 

• Experience working with Excel
• English level – Intermediate 
• Bachelor’s degree in Finance, Economics, Mathematics, or a related field
• Ability to quickly analyze large volumes of data and make decisions
• Ability to work in a fast-paced environment with high responsibility

Will be a plus

• Experience in a similar role in the financial or CFD industry
• Experience working with trading platforms (MetaTrader, cTrader, or similar)
• Deep understanding of financial risks and experience working with CFD

We offer

• Tax expenses coverage for private entrepreneurs in Ukraine
• Expert support and guidance for Ukrainian private entrepreneurs
• 20 paid vacation days per year
• 10 paid sick leave days per year
• Medical insurance
• Opportunity to work remotely
• Professional education budget
• Language learning budget
• Wellness budget (gym membership, sports gear and related expenses)

Sounds interesting? Apply now and let’s have a talk:)

We are a fast‑growing iGaming product operating across Tier‑1 markets and serving millions of users worldwide. Our Ukrainian team is ambitious, highly capable, and ready to scale. We are looking for a Chief Marketing Officer who will drive global growth, strengthen our brand, and lead marketing excellence across diverse regions.

🌐 Key Responsibilities:

• Strategic and operational leadership of the marketing function.

• Development and execution of a global marketing strategy focused on Tier‑1 markets.

• Ownership of brand positioning and communication strategy to ensure consistency across all channels.

• Management of performance marketing, affiliate, SEO, SMM, CRM, and media buying teams.

• Building and optimizing acquisition funnels with focus on ROI, CAC, LTV:CAC ratio.

• Identification and scaling of new traffic channels, including programmatic, influencer, and emerging platforms.

• Deep analysis of marketing performance, customer lifecycle, and market trends; providing actionable insights.

• Collaboration with product, analytics, and business teams to maximize financial performance.

• Development of retention and loyalty strategies tailored to Tier‑1 audiences.

• Oversight of compliance and responsible marketing practices in regulated markets.

📊 Required Experience:

• 4+ years of experience in marketing leadership roles, ideally in iGaming or FinTech.

• Proven track record of success in Tier‑1 markets.

• Strong expertise in traffic acquisition channels (ASO, PPC, FB, inApp, programmatic, SEO).

• Experience managing in‑house teams and external partners/agencies.

• Advanced analytical skills, ability to interpret complex data and optimize campaigns.

• Deep understanding of iGaming KPIs: deposits, ARPU, LTV, retention, fraud.

• English proficiency at C1+ level (mandatory); Ukrainian language proficiency is a plus for team collaboration.

• Strategic mindset combined with hands‑on execution skills.

💱 Why Join:

• Work in an international Tier‑1 iGaming environment.

• Remote format with flexible schedule.

• Competitive compensation and performance bonuses.

• Opportunity to shape global marketing strategy and scale a Tier‑1 product.

• Collaborative, multicultural team atmosphere.

Main requirements

• We’re seeking a super-experienced Senior Fullstack Developer with deep expertise in JavaScript/TypeScript, particularly in Node.js, React, and Supabase, combined with practical experience in AI prompt engineering. You’ll architect, build, and optimize scalable applications that seamlessly integrate AI-assisted functionalities and modern cloud backends.

Requirements

Position Name: Senior FS Developer
Level: Senior FS Developer
Hard skills requirements (including years):

• 6+ years of Software Engineering experience
• 4-5 years of experience with Node.js (Express.js, koa.js, Nest.js)
• Strong experience and understanding of React, including Hooks and Context
• Strong experience and understanding of AWS
• Strong Software Design knowledge: OOD, FP, Design patterns
• Excellent knowledge of modern systems architecture components including microservices, event sourcing, and distributed data processing systems
• Proficient understanding of Git
• Excellent understanding of both NoSQL and SQL databases
• Experience with Docker & CI/CD processes
• Experience with Serverless framework, AWS Lambdas, AWS Cloudformation
• Knowledge of Agile (preferably SCRUM) development practices
• At least Upper-Intermediate level of English

Would be great 😎 :

• Strong experience with TypeScript
• Experience as a Tech / Team lead on projects
• A сomputer science, software engineering, or related field master’s or bachelor’s degree.
• Hands-on experience with messages queuing/delivery services (Amazon SQS, SNS, RabbitMQ, Kafka, etc.)

Responsibilities:

• Process improvements proposing and taking ownership of full-cycle of features delivering
• Active participation in technical discussions
• Actively participate in architectural design sessions, overall team meetings, product meetings, communities of practice, etc.
• Create an architectural design to illustrate high-level solutions to an application and feature requests
• Architect, design, and team cooperation to deliver features and services into production
• Writing and implementing efficient, extendable, and high-quality code in balance with rapid feature delivery
• Cross code reviews, technical documentation creation, and supporting

Upper English is a must

We’re looking for a Chief Executive Officer (CEO) to take full ownership of one of AIBY’s core product groups — a 20M-install, $10M ARR consumer subscription business — and scale it into its next phase of profitable growth.

Your mission – maximize the Net Profit and Long-Term Value (LTV) of your multi-platform portfolio of apps across iOS, Android, and web by aligning product innovation with data-driven performance marketing.

Unlike a solo founder, you aren’t starting from zero. As a Business Unit CEO, you have:

• immediate access to AIBY’s historical data from 70+ apps to see what works
• centralized Legal, Finance, and HR so you can focus 100% on the product and the users
• significant UA budgets and infrastructure already in place

What you will do:

• P&L Ownership: you’re 100% accountable for the revenue, marketing spend, and operational costs of your unit
• Strategic Roadmap: define the “Why” and the “When”. You decide which features to build based on their projected impact on retention and monetization
• Growth & Monetization: work hand-in-hand with your UA Lead to optimize ROAS (Return on Ad Spend) and Payback Periods. You’ll oversee the subscription funnel, A/B testing, and paywall optimizations
• Cross-Functional Leadership: build, structure, and scale a high-performing team across Product, Growth, Marketing, Engineering, and Design
• Resource/ Capital Allocation Strategy: you have the autonomy to decide where to “bet” your resources. If a specific app in your unit is scaling, you pivot the team’s focus there immediately
• Partnership with the Board and Founders: you’re involved in strategic decision-making at the C-level, with direct impact on business metrics, financial results, and the product ecosystem

What you should have:

• 7+ years of experience in product-based B2C businesses (subscription, mobile/web)
• 3+ years in leadership roles with direct P&L ownership (CPO, CMO, GM, CEO, Product Director, Head of Product, Head of Marketing, etc.)
• Product-Marketing Hybrid expertise: you can speak “Engineering” to the devs and “ROAS” to the marketers. You understand how a product change affects ad performance and vice versa
• Proven 0→1 and scale-stage experience: launching new units, restructuring businesses, scaling early-stage products to meaningful revenue, or founding a startup
• Strong financial acumen: you live in the dashboards. You understand the nuances of cohorts, LTV/CAC ratios, and churn rates in a subscription-based model
• Mentality: ownership, clarity, decisiveness, speed, and persistence
• Entrepreneurial mindset

What we offer:

• Full strategic and operational ownership of a multi-million ARR business unit
• Competitive fixed compensation + performance-based bonus + long-term incentive structure
• The opportunity to scale a category-leading product portfolio into a global market-defining player
• Results-oriented colleagues committed to scaling impactful products. Your team will help you achieve the most ambitious goals
• Remote-friendly work environment with high autonomy and minimal bureaucracy

Location

AIBY is a team of strong international top talents. This role allows for either hybrid (combining in-office and remote work), fully remote or in-office work.

Retention Team Leader

Join one of the leading global brokerage firms and become part of a high-performing, dynamic team in the exciting world of Forex and CFD trading. With a strong international presence and over a decade of success, we empower traders worldwide by providing innovative tools, advanced platforms, and exceptional support.

Position: Retention Team Leader

Location: Kiev & Odessa Offices, Ukraine

Employment Type: Full-time

The Opportunity

We are seeking a High-Caliber Retention Team Leader to lead, inspire, and manage our retention team. This is a high-impact role where you will drive team performance, implement retention strategies, and ensure exceptional client satisfaction.

Key Responsibilities

• Lead, coach, and motivate a team of retention agents to achieve performance targets.

• Develop and implement retention strategies to maximize client satisfaction and loyalty.

• Monitor team KPIs and provide performance feedback and training.

• Analyse client behaviour, track churn, and identify opportunities to improve retention.

• Collaborate with management to optimize processes, reporting, and data-driven decision-making.

• Ensure compliance with company policies, regulatory requirements, and best practices.

Ideal Candidate

• Proven leadership experience in Forex, CFD, or financial services retention or sales teams.

• Strong track record in managing high-performing teams and achieving ambitious KPIs.

• Excellent communication, interpersonal, and analytical skills.

• Results-driven, proactive, and able to thrive in a fast-paced environment.

• Ability to mentor and develop team members for long-term success.

What We Offer

• Competitive basic salary with an attractive commission structure.

• Opportunity to work in a dynamic, multinational, and multicultural environment.

• Career growth and professional development opportunities.

• Access to cutting-edge tools and technology to drive team success.

Ready to Lead a Winning Team?

If you have the experience, drive, and ambition to lead a high-performing retention team, we want to hear from you!

Only shortlisted candidates will be contacted. All applications will be treated with strict confidentiality

Join one of the leading global brokerage firms and become part of a fast-growing, high-performing sales team in the exciting world of Forex and CFD trading. With a strong international presence and over a decade of industry leadership, we are a fully regulated entity dedicated to transparency and excellence.

We are a dominant force in the African market, empowering thousands of traders across the continent with innovative tools, expert support, and top-tier trading platforms. We are currently expanding our strategic operations in Kiev and Odessa, Ukraine and we are looking for enthusiastic and motivated individuals to join our Retention Department.

Position: Retention Agent

Location: Both Remote and In Office options (Kiev,Odesa, Ukraine)

The Opportunity

We are looking for Retention Agents to join our dynamic and multicultural team. In this role, you will be responsible for building and maintaining strong relationships with existing clients to ensure satisfaction, enhance loyalty, and drive long-term engagement with our company’s products and services.

Key Responsibilities

• Build and maintain positive relationships with existing clients.

• Contact clients by phone, email, or chat to ensure satisfaction and engagement.

• Educate clients about trading platforms, products, and available tools.

• Assist clients with inquiries and guide them through the trading process.

• Work towards achieving individual and team targets.

• Support clients in developing their trading potential.

• Collaborate with colleagues to enhance the overall client experience.

Requirements

• Proven experience in Retention is a very strong advantage.

• A strong “winner’s spirit” and positive attitude.

• Excellent communication and interpersonal skills.

• High motivation to learn and grow in the financial sector.

• Good command of English (additional languages are an advantage).

• Ability to thrive in a dynamic, target-driven environment.

What We Offer

• Full training and ongoing support from industry professionals.

• Competitive base salary ($800) plus attractive commission structure (depends on your knowledge and experience)

• Career growth opportunities within an international company.

• Friendly and multicultural work environment.

How to Apply

Ready to take your career to the next level? 

If you are passionate about building relationships and driving success in a fast-paced FinTech environment, we want to hear from you! Join a team that values ambition, growth, and professional excellence.

Only shortlisted candidates will be contacted. All applications will be treated with strict confidentiality.