Jobs at Djinni

About BULLS MEDIA
BULLS MEDIA is a global leader in digital marketing, dedicated to simplifying decision-making and connecting customers with top-tier brands. Our cutting-edge technology empowers millions of consumers worldwide to make smarter and more confident purchasing decisions.

Our expertise lies in building high-performing review websites. We specialize in developing streamlined landing pages for our clients, ensuring seamless customer experiences while efficiently collecting and managing data through our proprietary tracking system.

We are currently seeking an HR / Recruitment Specialist to join our team.

What You Will Do

Recruitment & Talent Acquisition

• Lead end-to-end recruitment processes, including sourcing, interviewing, and hiring for various positions.
• Collaborate closely with hiring managers to understand role requirements and define ideal candidate profiles.
• Write and publish clear and effective job descriptions across various platforms (LinkedIn, job portals, internal channels).

HR Administration & Compliance

• Manage HR administrative tasks and documentation.
• Ensure compliance with internal HR policies and procedures.

Employee & Manager Development

• Support the development of managers and employees through training initiatives, performance reviews, and career development programs.

Compensation & Benefits / Welfare Management

• Manage employee welfare programs and benefits.
• Monitor employee satisfaction and engagement.
• Oversee the HR budget related to employee engagement and benefits.

Data & Reporting

• Maintain and analyze HR data, including recruitment metrics, employee reports, and budget tracking.
• Prepare and present weekly and monthly HR reports to the HR headquarters.

Legal & Government Relations

• Ensure compliance with Albanian labor laws and regulations.

• Act as a liaison with relevant governmental authorities when necessary.

   

What We Offer

• 21 days of paid leave per year
• 7 days of sick leave annually
• Health insurance
• English-speaking clubs
• Corporate events and team-building activities
• Long-term cooperation
• Annual performance review
• All necessary technical equipment provided
• Hybrid work format: 4 days in the office, 1 day fully remote

Hiring Process

1. Initial interview
2. Test task

3. Interview with a manager

    

Required Experience to Succeed in This Role:

• At least 2 years of experience in an HR / Recruitment role within a company
• Upper-intermediate level of English (spoken and written)
• Excellent administrative and organizational skills
• Experience conducting terminations, hearings, and managing HR documentation
• Comfortable working with data and HR systems (data-driven mindset)
• Strong interpersonal and communication skills
• Ability to manage budgets and prepare detailed HR reports
• Bachelor’s or Master’s degree in Human Resources, Business Administration, or a related field (nice to have)

DevOps Engineer (Senior / 5+ years of experience)
We are looking for a highly experienced DevOps Engineer to help us build and maintain a reliable, scalable, and secure infrastructure for a product with high requirements for stability, performance, and security.
Requirements
Experience
 

• 5+ years of commercial experience as a DevOps Engineer / SRE
• Experience working with high-load systems
• Experience supporting production environments
• Strong understanding of CI/CD, Infrastructure as Code, and cloud-native practices

Cloud
• Strong experience with AWS (required)
EC2, S3, RDS, EKS, IAM, VPC, CloudWatch
• Azure or GCP experience is a plus
Containers & Orchestration
 

• Docker
• Kubernetes (EKS or self-managed)
• Helm

CI/CD
 

• GitHub Actions / GitLab CI / Jenkins / CircleCI
• Building CI/CD pipelines from scratch
• Automated deployments

Infrastructure as Code
 

• Terraform
• CloudFormation (nice to have)
• Ansible (nice to have)

Monitoring & Logging
 

• Prometheus / Grafana
• ELK / OpenSearch
• Datadog / New Relic (nice to have)

Security
 

• SSL, secrets management
• IAM, RBAC
• Security best practices
• Backup & disaster recovery

Networking
 

• TCP/IP, DNS, HTTP/S
• Load balancers
• CDN
• VPN

Responsibilities
 

• Designing and maintaining scalable infrastructure
• Building and supporting CI/CD pipelines
• Process automation
• Monitoring, logging, and alerting
• Ensuring high availability (HA)
• Participating in product architecture design
• Working closely with developers on deployments
• Environment management (dev / staging / prod)
• Infrastructure security

Nice to have
 

• High-load systems experience
• Media / streaming / real-time systems
• Microservices
• FinOps / cost optimization
• SOC2 / ISO / GDPR exposure

We are looking for a Marketing Designer. Your creativity will have a direct impact on millions of users worldwide. In this role, you won’t get stuck in endless approval chains, instead, you will move fast, experiment boldly, and see your ideas directly shaping campaign results. This is a chance to grow as a designer inside a strong IT company whose products are already among the leaders in the industry. Here, your ambition and ownership mindset are what drive real influence!

About the company: United Tech is a global IT product company shaping the future of real-time social connection. With millions of users across North America, Europe, LATAM, and MENA, we build next-gen mobile and web apps for live-streaming and social networking. Our platforms enable connection at scale fast, interactive, and deeply engaging. The market is projected to exceed $206B by 2030, and we are already leading the evolution. Founded in Ukraine, scaling worldwide. Are you in?

In this role, you will

• Develop digital creatives for advertising (video and static) across Snapchat, Meta, TikTok, YouTube, and more
• Research and analyze competitor creatives, trends, and best practices
• Prepare moodboards for idea briefs and brainstorming sessions
• Continuously improve processes and expand the team’s creative toolkit
• Grow in design and marketing creativity through hands-on practice
• Proactively suggest new formats, ideas, and visual solutions

It's all about you

• 1–2 years in digital design (preferably within a performance/marketing team)
• Confident proficiency in Adobe After Effects, Figma, CapCut, Photoshop/Illustrator (preferred), and AI tools
• Strong knowledge of composition, typography, color, and visual hierarchy
• Ability to analyze market and competitors, adapting creatives to trends
• Experience working with social media creatives; knowledge of Snapchat, Meta, TikTok, and Google Ads guidelines
• AI Skills & Tools: MidJourney and other generative tools
• English: B2 level or higher — for briefs, terminology, and communication
• Flexibility, result orientation, and aspiration for excellence
  Would be a plus
• Experience creating top-performing ad creatives that scaled campaigns
• Ability to quickly generate and adapt ideas to new formats
• Experience with UGC/influencer formats or generative content (AI, templates, etc.)

What we offer

• Care and support:
• 20 paid vacation days, 15 sick days, and 6 additional days off for family events
• Up to 10 additional days off for public holidays
• 100% medical insurance coverage
• Sports and equipment reimbursement
• Team building events, corporate gifts, and stylish merch
• Financial and legal support
• Position retention and support for those who join the Armed Forces of Ukraine
• Participation in social initiatives supporting Ukraine
• Comfortable working environment:
• Work from our Kyiv hub or remotely with a flexible schedule
• Modern equipment or depreciation of your own tools
• Investment in your future:
• Collaborate with a highly-skilled team of Middle & Senior professionals, sharing practical cases and expertise in the social networking niche
• 70% of our heads and leads have grown into their roles here – so can you!
• Performance-oriented reviews and Individual Development Plans (IDPs)
• Reimbursement for professional courses and English classes
• Corporate library, book club, and knowledge-sharing events

Hiring Process

• Intro call
• Test Task
• Technical interview
• Final Interview
• Reference check
• Offer

We have built an international web platform that truly changes the way people meet and connect across Tier-1 markets. More than one million users from the United States, Canada, and the United Kingdom already trust us when they are looking for meaningful, genuine relationships rather than superficial matches

Since 2020, we’ve built a space for those who crave genuine connections — no ads, no distractions, just seamless, comfortable communication and the freedom to share content anytime. Our platform strikes the perfect balance between performance and intuitive design, keeping people engaged and inspiring authentic interactions.

About the role: We are looking for an AQA Engineer to help ensure the quality and stability of our web application and new features. You will work closely with the product and development team and contribute to improving QA processes

In this role, you will

• Maintain and update existing automated tests
• Support regression — analyze results, fix and update tests
• Prepare and maintain test data
• Maintain reports and dashboards for automated tests (Allure, CI/CD)
• Analyze test failures and create bug reports
• Participate in creating new tests

It’s all about you

• 6+ months of experience in Automation QA
• Have a strong core knowledge of Java 21
• Experience with  Selenide for automation
• Knowledge of TestNG (or JUnit)for organizing and executing automated test cases
• Familiarity with Git and version control workflows
• API testing skills using RestAssured or Postman
• Competence in MySQL database management
• B1  English or higher
• Have deep knowledge of software testing principles and methodologies, including Agile, and regression testing
   

Would be a plus

• Experience with test management tools (Jira, Confluence, or similar)
• Experience in manual testing

What we offer

Care and support: 

• 20 paid vacation days, 15 sick leave days, and 6 additional days off for family events
• 100% medical insurance coverage
• Sports and equipment reimbursement
• Team building events, corporate gifts, and stylish merch
• Financial and legal support
• Maternity Recovery Support Allowance
• Position retention and support for those who join the Armed Forces of Ukraine
• Participation in social initiatives supporting Ukraine
   

Comfortable working environment:

• Work from our Kyiv hub or remotely with a flexible schedule
• Modern equipment or depreciation of your own tools

Investment in your future:

• Collaborate with a highly-skilled team of Middle & Senior professionals, sharing practical cases and expertise in the social networking niche
• 70% of our heads and leads have grown into their roles here – so can you!
• Performance-oriented reviews and Individual Development Plans (IDPs)
• Reimbursement for professional courses and English classes
• Corporate library, book club, and knowledge-sharing events

Hiring process

• Intro call
• Technical Interview
• Test Task
• Final Interview
• Reference check 
• Offer
   

United Tech is a global IT product company shaping the future of real-time social connection. With millions of users across North America, Europe, LATAM, and MENA, we build next-gen mobile and web apps for live-streaming and social networking. Our platforms enable connection at scale fast, interactive, and deeply engaging. The market is projected to exceed $206B by 2030, and we are already leading the evolution. Founded in Ukraine, scaling worldwide
 

About your role:
This role is for a designer who wants to work on a product that is alive, evolving, and used at real scale. You’ll design experiences for a complex, high-load product with millions of users, where design decisions directly influence growth, retention, and user behavior. You’ll be part of a large, strong design team with deep expertise, clear standards, and a culture of mentorship and feedback. There’s no bureaucracy here, just clear goals, fast decisions, and space to grow professionally while working on genuinely interesting product challenges.
Know someone perfect for this role? Recommend a candidate and receive a $1300 bonus!

In this role, you will

• Design user flows and interfaces for new product features
• Participate in research: data analysis, hypothesis generation, and preparation of design solutions based on insights
• Work with business requirements and translate them into UX/UI solutions
• Develop and test concepts together with the product team
• Improve existing screens and usage scenarios
• Support and evolve the design system
• Collaborate with product managers and developers at all stages of feature implementation

It’s all about you

• 3+ years of experience as a Product Designer
• Confident proficiency in Figma and design systems
• Experience designing complex user flows and product scenarios
• Ability to work with research: formulate hypotheses and interpret results
• Experience working with product metrics and business requirements
• Solid understanding of UX principles, accessibility, and usability
• Ability to present and clearly justify design decisions
• Experience integrating AI into the design workflow, using plugins, and understanding prompts and their effective application
• Upper-Intermediate level of English or higher

Would be a plus

• Experience working with live products or social / streaming / communication products
• Experience participating in A/B testing and data-driven design
• Understanding of front-end constraints and close collaboration with development
• Experience in mentoring or reviewing other designers’ work

What we offer

Care and support: 

• 20 paid vacation days, 15 sick days, and 6 additional days off for family events
• Up to 10 additional days off for public holidays
• 100% medical insurance coverage
• Sports and equipment reimbursement
• Team building events, corporate gifts, and stylish merch
• Financial and legal support
• Maternity Recovery Support Allowance
• Position retention and support for those who join the Armed Forces of Ukraine
• Participation in social initiatives supporting Ukraine
   

Comfortable working environment:

• Work from our Kyiv hub or remotely with a flexible schedule 
• Modern equipment or depreciation of your own tools
   

Investment in your future:

• Collaborate with a highly-skilled team of Middle & Senior professionals, sharing practical cases and expertise in the social networking niche
• 70% of our heads and leads have grown into their roles here – so can you!
• Performance-oriented reviews and Individual Development Plans (IDPs)
• Reimbursement for professional courses and English classes
• Corporate library, book club, and knowledge-sharing events

Hiring process

• Intro call
• Technical Interview 
• Test Task
• Final Interview
• Reference check
• Offer

Code&Care — is a successful full-stack development company, which provides clients with high-quality development assistance worldwide.

Now our team has a position for .NET Developer.

Requirements:

• Strong expertise in the .NET Framework (pre-.NET Core versions)
• Proficiency in Visual Basic .NET (VB.NET) for legacy codebases
• Experience with Windows Forms (WinForms) and/or WPF for UI development
• Familiarity with object-oriented design principles and patterns
• Solid debugging and problem-solving skills

• Upper Intermediate level of English
• Ability to work independently and as part of a cross-functional team

What the company offers:

• Constant and interesting work with foreign clients
• Flexible working hours
• 50% cost compensation of sports, English lessons
• Annual paid 30 days vacation and paid sick days
• Medical insurance policy

Responsibilities:

• Altering and improving ongoing projects
• New products development
• Code documentation

PwC is a global network of more than 370,000 professionals in 149 countries that turns challenges into opportunities. We create innovative solutions in audit, consulting, tax and technology, combining knowledge from all over the world.

PwC SDC Lviv, opened in 2018, is part of this global space. It is a place where technology is combined with team spirit, and ambitious ideas find their embodiment in real projects for Central and Eastern Europe.

Why is it yours?

PwC SDC Lviv is not just a job. This is an opportunity:

• To really feel what it is like to work in an international company.
• Learn practical skills that will be relevant in a constantly changing world.
• To be part of a team that values your ideas and supports your growth.

What do we guarantee?

• Work format: Remote or in a comfortable office in Lviv - you choose.
• Development: Personal development plan, mentoring, English and Polish language courses.
• Stability: Official employment from day one, annual review of salary and career prospects.
• Corporate culture: Events that unite the team and a space where everyone can be themselves.

What awaits you?

We are looking for a Robotic Process Automation Specialist who is ready to go beyond standard RPA maintenance. This role combines support + active development, offering you the opportunity to work with new automation technologies enhanced with AI, influence how they evolve, and help global PwC clients transform their processes.

What you will do:

• Take ownership of rebuilding, enhancing, and maintaining automation solutions built in UiPath, Power Automate and other RPA tools.
• Work not only with existing robots but also contribute to the development of new automation modules, integrating AI‑based components and modern tech capabilities.
• Handle transition of newly developed solutions into operations: bug fixing, performance optimization, adjusting execution schedules, and delivering activity reports.
• Dive deep into clients’ operational challenges and help them turn their business processes into smart, automated workflows.
• Learn to configure/code business logic and automation objects — and apply these skills directly in live client environments.
• Work on creating or updating both business and technical documentation.
• Communicate with clients and internal RPA teams, ensuring smooth collaboration and professional delivery.

Core Requirements:

• Strong knowledge of VBA and/or SQL.
• Knowledge of HTML/CSS.
• English level at B2 and above for efficient communication.
• Hands-on experience with any programming language.
• Understanding of APIs and ability to work with integrations.
• Flexible, eager to learn, and motivated to work with modern AI-driven automation technologies.
• Proactive, responsible, and collaborative team player with good organizational skills.

Would be beneficial:

• Basic knowledge of .NET / C#.
• Experience with UiPath, Power Automate or other RPA tools.
• Confident communication with the ability to work directly with clients.
• Understanding of operational processes in Finance, HR, Banking or other business areas.

Ready for the challenge? Send your resume and join the team that shapes the future!

Privacy and personal data policy:
https://www.pwc.com/ua/uk/about/privacy.html

NIK-ELEKTRONIKA LLC is one of the largest companies in Eastern Europe specializing in the development and manufacturing of measuring instruments, energy management systems, as well as energy consulting and engineering services.

We are looking for an experienced Embedded Software Engineer to join our R&D department.

Key Responsibilities:

• Develop embedded software for commercial energy metering devices and communication equipment.
• Conduct research and design devices according to customer requirements.
• Develop unit tests for embedded software.
• Document software functionality and implemented algorithms.
   

Requirements:

• Higher technical education (Bachelor’s or Master’s degree in relevant field).
• At least 2 years of experience in a similar role.
• Solid experience in programming ARM microcontrollers in C.
• Experience in developing battery-powered devices.
• Strong knowledge of various communication protocols and interfaces.
• Experience with wireless data transmission.
• Skilled in using lab equipment: oscilloscopes, logic analyzers, frequency counters, etc.
• Ability to tackle complex technical challenges and learn new applied technologies.
• Adherence to coding standards, clean code practices, and existing software architecture.

• Experience using version control systems such as Git.

   

Nice to Have:

• Experience with encryption protocols in embedded systems.
• Experience working with RTOS or embedded operating systems.

• Familiarity with Agile development processes (e.g. Jira).

   

We Offer:

• Full-time employment with a stable 5/2 work schedule.
• Corporate transport (company shuttle).
• Competitive and timely salary payments.
• Official employment and military deferment.
• Comfortable and well-equipped working conditions in a team of professionals.

Admiral Studios is an IT outsourcing company specializing in product development, MVPs, AI solutions, and web app development, as well as mobile development, UI/UX, and SEO. We use the latest and most advanced technologies: Node.js, React, Laravel, Shopify, Python, and WordPress. We work with clients in Europe, the US, the UK, and Canada 🌍.

Currently, our team consists of more than 60+ skilled experts 👨‍💻, and we are constantly growing.

Now, we’re looking for a Partnership Sales Manager ⭐️ to expand and manage strategic partnerships with similar companies. We're looking for a proactive and motivated professional who can both nurture existing partnerships and build new ones in the international IT services space.
 

For a perfect match, we expect 🎯

• 1+ year of experience in a Partnership Manager role in an IT company
• 2+ years in full-cycle sales.
• Understanding of technologies such as Node.js, React, WordPress, Laravel
• Knowledge of IT services and current industry trends
• Strong communication and negotiation skills
• Confidence in objection handling and building lasting B2B relationships
• Experience working with CRM tools (we use Pipedrive)

Nice to have 💎

• Experience working with enterprise clients or high-value B2B accounts
• Skills in contract negotiation and deal structuring
• Experience in building or scaling affiliate / partnership programs

Duties & Responsibilities 💼

• Identify and manage new strategic partnership opportunities
• Conduct introductory and qualification calls with potential partners
• Maintain strong communication with partners: follow-ups and relationship development
• Process leads received from partners and move them through the sales pipeline
• Negotiate partnership terms and ensure smooth onboarding
• Collaborate with internal teams to align on partnership strategy
• Research the market and competitors to identify new growth areas
• Keep CRM (HubSpot) updated with all partner interactions
• Track and analyze partnership performance, suggest improvements

Why Join Admiral Studios?

⭐️Growth-Oriented Environment – value efficiency, flexibility, and results. 

🤝Team Spirit – Regular corporate online & offline events to keep the team connected
📚Professional Development Support – we provide:

• A structured Performance Review system.
• Access to an internal knowledge library.
• Career growth opportunities with a clear development plan.
• A budget for improving work processes and implementing new ideas.

🧘Work-Life Balance – Enjoy a flexible work schedule and a fully remote work model.
✅Paid Time Off – 20 vacation days + 10 sick leave days per year.

Hiring steps: 
Screening — Test Task — Tech Interview — Job Offer 

If your experience and skills match our candidate scorecard, the recruiting team will contact you within 5 business days 💙

Admiral Studios is an IT outsourcing company specializing in product development, MVPs, AI solutions, and web app development, as well as mobile development, UI/UX, and SEO. We use the latest and most advanced technologies: Node.js, React, Laravel, Shopify, Python, and WordPress. We work with clients in Europe, the US, the UK, and Canada 🌍.

Currently, our team consists of more than 60+ skilled experts 👨‍💻, and we are constantly growing.

Now, we’re looking for an Account Manager ⭐️ to strengthen our team and ensure long-term success with our growing number of clients. If you’re passionate about building relationships, proactive in solving challenges, and eager to deliver high-level client service — this is your opportunity.
As a part of our client success team, you’ll get support in your professional development and the chance to work with international projects.

For a perfect match, we expect 🎯

• 1+ years of experience as an Account Manager in an IT outsourcing company
• Strong communication and negotiation skills
• Experience working with US/European clients
• Experience in contract management, pricing, and invoicing
• Understanding of web development, SEO, and UI/UX design processes
• Proficiency in CRM tools (HubSpot, Asana, or similar)
• Project management and coordination skills
• High level of responsibility and organizational skills
• English level: B2 or higher

Nice to have 💎

• Basic technical knowledge
• Experience working in startups or digital agencies

Duties & Responsibilities 💼

• Build and maintain strong relationships with clients (startups, SMBs)
• Work closely with Sales and Delivery teams
• Negotiate contracts, rate increases, and pricing to maximize revenue and client retention
• Participate in client meetings, provide project updates, and resolve issues proactively
• Upsell / cross-sell by identifying client needs and offering additional services
• Prepare invoices, reports, and financial performance tracking
• Ensure smooth communication between clients and internal teams

Why Join Admiral Studios?

⭐️Growth-Oriented Environment — value efficiency, flexibility, and results.

🤝Team Spirit — Regular corporate online & offline events to keep the team connected
📚Professional Development Support — we provide:

• A structured Performance Review system.
• Access to an internal knowledge library.
• Career growth opportunities with a clear development plan.
• A budget for improving work processes and implementing new ideas.

🧘Work-Life Balance — Enjoy a flexible work schedule and a fully remote work model.
✅Paid Time Off — 20 vacation days + 10 sick leave days per year.

Hiring steps:
Screening — Test Task — Tech Interview — СEО Interview — Job Offer

If your experience and skills match our candidate scorecard, the recruiting team will contact you within 5 business days 💙

Don’t forget to provide your Telegram nickname for contact.

About the Company

We are an international company manufacturing and selling vitamin and mineral complexes across Africa, Asia, and Latin America.
We operate a full operational cycle: local production, logistics, call centers, delivery, and on-site team management.

About the Role

Are you ready for a role where no two days are the same? The Regional Operations Manager will personally travel to our countries of presence, handle critical tasks, influence branch operations, and see tangible results from your work.
If you can think on your feet, negotiate effectively, make decisions under pressure, and drive results — this role is for you.
We are open to both full-time and part-time arrangements.

Responsibilities:

• Travel regularly to company locations to manage operational tasks on-site.
• Resolve complex issues: logistics, supply, equipment, personnel, coordination with local contractors and government authorities.
• Organize branch operations: negotiate, coordinate, and monitor task completion.
• Make fast management decisions in non-standard and high-pressure situations.
• Ensure uninterrupted branch operations and achievement of operational KPIs.

Requirements:

• Experience in operations management, preferably in an international environment or distributed teams.
• Willingness to travel frequently (70–80% of the time).
• Physical resilience and readiness to work in diverse climates and living conditions.
• Ability to quickly find solutions, take responsibility, and act decisively.
• Calm and confident under pressure.
• Valid international passport; ability to obtain visas quickly is a plus.
• Fluent Russian or Ukrainian for easy communication with Head Office team.
• English at a level sufficient for work communication (other languages are a plus).

We Offer:

• Competitive salary.
• Full coverage of travel-related expenses.
• Work in an international, distributed team.
• Direct influence on branch operations and processes.
• High level of autonomy and trust from leadership.
• Opportunity to choose your work format: full-time or part-time.

If you want to see the impact of your decisions across multiple countries, influence processes directly, tackle real operational challenges, and grow with an international team — join us!

About the Company

We are an international company manufacturing and selling vitamin and mineral complexes across Africa, Asia, and Latin America.
We operate a full operational cycle: local production, logistics, call centers, delivery, and on-site team management.
Due to rapid growth, we are looking for a part-time specialist with an advanced level of experience working in Google Sheets.
 

Responsibilities

• Build structured systems in Google Sheets (multi-tab, interlinked spreadsheets)
• Set up logic for KPIs, salary, and bonus calculations
• Integrate data from external sources (e.g., CRM)
• Maintain and optimize existing spreadsheets and formulas
   

Candidate Requirements

• Portfolio or examples of complex spreadsheet solutions
• Knowledge and hands-on experience with Google Apps Script
• Experience working with corporate teams
• Attention to detail and good understanding of automation principles
• Fluent Ukrainian language for communication with the customer
   

What We Offer

• Remote work
• Flexible schedule and workload — you can choose the hours that work best for you.
• Compensation discussed individually depending on the format of cooperation (part-time or project-based)
• Opportunity to work with an international team and contribute to a fast-growing company with a focus on systematic development
  
  If you’re interested in working with an international company and contributing to people’s health and wellbeing, we encourage you to apply!

Dataforest is a hard-working and tight-knit team with first-rate experience in full-cycle developing data-driven solutions.

We are looking for a IT Project Manager to join our highly talented and motivated team.

Skills Requirements:

• 1 years of experience as a IT Project manager;
• Strong knowledge of project planning;
• Experience with managing web develop projects;
• Project documentation knowledge and understanding;
• Knowledge of the methodology: Scrum, Kanban, Waterfall;
• Experience with task tracking systems;
• Experience in outsoursing company.

Responsibilities:

• Plan and document project objectives, tasks, timelines and work assignments;
• Define and track project success metrics;
• Setting tasks to performers (programmers, designers, other);
• Full interaction with the development team;
• Business analysis and making technical requirements (optional).

We offer:

• Great networking opportunities with international clients, challenging tasks;
• Building interesting projects from scratch using new technologies;
• Personal and professional development opportunities;
• Competitive salary fixed in USD;
• Paid vacation and sick leaves;
• Flexible work schedule;
• Friendly working environment with minimal hierarchy;
• Comfortable, spacious and well-equipped office in the city center;
• Team building activities, corporate events.

Helpware is a global company providing outsourcing and customer operations with teams in the USA, Mexico, Ukraine, Albania, and the Philippines. We partner with innovative companies and help them scale by taking over operational processes so their teams can focus on strategic, high-value work.
 

About the Role
 

The System Administrator plays a key role in maintaining and improving the stability, security, and performance of client systems, with a focus on Microsoft Azure and enterprise infrastructure. This position requires solid technical experience, strong troubleshooting skills, and a proactive approach to managing cloud and on-premises environments. You’ll support daily operations, lead mid-size technical initiatives, and collaborate with senior administrators to ensure systems are scalable, secure, and aligned with business needs.

Key Responsibilities
 

• Administer and optimize Microsoft Azure environments (IaaS, PaaS, SaaS)
• Manage and support Active Directory, Azure AD, group policies, and multifactor authentication
• Monitor and maintain system performance, capacity, and availability
• Implement and maintain security best practices and compliance standards (HIPAA, etc.)
• Perform routine maintenance, patching, and updates across environments
• Troubleshoot and resolve system issues, escalating when necessary
• Develop and maintain automation scripts (PowerShell, etc.) to improve efficiency
• Assist in planning and deploying infrastructure projects and upgrades
• Maintain accurate documentation, change management logs, and runbooks
• Provide Tier 2/Tier 3 technical support for escalated incidents
• Collaborate with cross-functional teams to align IT operations with organizational goals

Requirements
 

• Bachelor’s degree in IT, Computer Science, or related field (or equivalent experience)
• 3–5 years of experience in system administration or IT infrastructure management
• Hands-on experience with Microsoft Azure and Windows Server environments
• Solid understanding of identity management, authentication, and access controls
• Proficiency in scripting and automation (PowerShell preferred)
• Familiarity with virtualization technologies (VMware, Hyper-V) and backup solutions
• Working knowledge of networking, firewalls, and security principles
• Strong analytical, troubleshooting, and problem-solving abilities
• Excellent communication and time management skills
   

Preferred Skills
 

• Experience with ITIL or similar operational frameworks
• Knowledge of configuration management and monitoring tools
• Experience with SIEM systems or security monitoring (e.g., Splunk, Sumo Logic)
• Exposure to healthcare IT or compliance environments (HIPAA, SOC 2)

We Offer

• Competitive compensation linked to USD rate
• Medical insurance after the trial period
• English classes
• Corporate training and events
• Opportunity to work in a global company with career-growth potential

About Us

We’re a fast-growing startup operating at the intersection of CS2 skin gambling and online casino entertainment. Our brand blends gaming culture, high-stakes excitement, and cutting-edge technology into a seamless platform where users can wager, win, and trade with ease.

As we build the next generation of skin-based entertainment, our community remains at the core of everything we do. We’re now looking for a Customer Support Specialist who will help us deliver an exceptional user experience, support players across multiple markets, and ensure our platform remains trustworthy, engaging, and responsive. 
 

Job Summary

As our Customer Support Specialist, you will be the first point of contact for our users, representing the voice and face of our platform. Your role goes far beyond simply answering inquiries — you will focus on fully resolving user issues, building trust, and ensuring every interaction ends with a satisfied customer, even if they begin frustrated or doubtful.
 

Required Qualifications

• English: Level B2 (Upper-Intermediate) or higher. Excellent written grammar is a must.
• Experience: 1.5+ years in Customer Support in iGaming, Gambling, Betting, or Fintech.
• Soft Skills: High stress resistance, empathy, and the ability to "read between the lines."
• Tech Skills: You understand how browsers work, what cache/cookies are, and can explain it to a grandmother.
   

Key Responsibilities

• User Support: Handling incoming inquiries via chat and ticketing systems (crisp.chat/discord) in English, Russian, and Ukrainian. 
• Technical Troubleshooting: Primary diagnosis of issues (deposit errors, login problems, withdrawal delays).
• Analysis & Escalation: Identifying mass issues and quickly relaying information to the technical team.
• Knowledge Base: Updating internal instructions and Help Center articles.
   

Recruitment Process

1. Application Review (1-2 weeks).
   If you have not received a response from the recruiter, your experience is irrelevant to this vacancy.
2. Interview Stages (2-3 weeks).
   1. Prescreen Call with Recruiter - 30 min.
   2. Technical Interview - 1 hour.
   3. Test Assignment.
   4. Final Interview - 30 min. 
3. Job Offer
4. Referrals: Employment and Background Check

We Offer

• Competitive compensation package (depends on your experience and skills).
• Fully remote work with flexible hours (within the CET/EET time zone) from any location of your choice.
• 29 business days of vacation and paid sick leave.
• Corporate equipment (laptops, monitors, etc.).
• Professional courses/certifications (200 EUR per year).
• Operating in a start-up environment with cutting-edge technologies and unlimited investments in software upgrades, free from legacy systems or outdated solutions.
• Values-driven culture with a friendly and supportive work environment.
• Matrix organizational structure designed to streamline communication, remove barriers, and promote efficiency.
   

We’re not looking for someone to just “join the team” - we’re looking for someone ready to shape the product, lead meaningful growth, and make an impact from day one.

If that sounds like you - send over your CV, and let’s talk!