Jobs at Djinni

Hey there!

It’s an amazing time to join Digicode as we continue empowering as many innovators as possible to change the world. We deliver outstanding technology consulting, R&D, design, and software development services in the USA, UK, and EU markets. This is where you come in.

Join a long-term enterprise transformation project for a leading Swiss organization focused on modernizing and optimizing its ServiceNow platform. The team is responsible for reducing a large legacy backlog, delivering complex platform enhancements, and implementing scalable ITSM solutions across multiple business units. You’ll work in an Agile (SAFe) environment, collaborating with architects, business analysts, and international stakeholders to improve platform stability, automation, and service quality.

Responsibilities:

• Design, develop, and enhance ServiceNow ITSM and Platform solutions
• Implement and customize Incident, Problem, Change, Request, and Service Level Management (SLM) processes
• Develop scalable platform components using Business Rules, Script Includes, Client Scripts, Flow Designer, UI Policies, ACLs, and UI Actions
• Build and maintain integrations using REST, SOAP, IntegrationHub, and MID Server
• Analyze existing ServiceNow configurations, identify technical debt, and implement sustainable improvements
• Support CMDB/CSDM implementation and dependency mapping
• Deliver end-to-end technical solutions with minimal supervision
• Collaborate with architects, product owners, and cross-functional teams during PI Planning, sprint ceremonies, and solution design
• Participate in platform upgrades, release activities, and continuous improvement initiatives

• Produce high-quality, maintainable, and well-documented solutions following ServiceNow best practices

   

Requirements:

• 3+ years of hands-on ServiceNow development experience
• Strong expertise in ITSM modules (Incident, Problem, Change, Request, SLM)
• Solid experience with ServiceNow Platform development
• Strong JavaScript scripting skills within the ServiceNow platform
• Experience with Business Rules, Script Includes, Client Scripts, Flow Designer, UI Policies, ACLs, and UI Actions
• Experience integrating ServiceNow with external systems using REST/SOAP APIs, IntegrationHub, and MID Server
• Good understanding of CMDB and CSDM concepts
• Ability to analyze existing solutions, identify technical debt, and improve platform architecture
• Experience working in Agile/SAFe environments

• English — Upper-Intermediate (B2+) or higher

   

Nice-to-have:

• Experience with ITOM or Event Management
• Knowledge of Strategic Portfolio Management (SPM)
• Experience with ServiceNow upgrades and release management
• German language skills
• ServiceNow CSA certification (required)

• CIS-ITSM certification (CAD is a plus)

   

What To Expect From Digicode?

🌎 Work from Anywhere: From an office, home, or travel continuously if that’s your thing. Everything we do is online. As long as you have the Internet and your travel nomad lifestyle doesn’t affect the work process (you meet all deadlines and are present at all the meetings), you’re all set.

💼 Professional Development: We offer great career development opportunities in a growing company, international work environment, paid language classes, conference and education budget, & internal 42 Community training.

🧘‍♂️ Work-life Balance: We provide employees with 18+ paid vacation days and paid sick leave, flexible schedule, medical insurance for employees and their children, monthly budget for things like a gym or pool membership.

🙌 Culture of Openness: We’re committed to fostering a community where everyone feels welcome, seen, and heard, with minimal bureaucracy, and a flat organization structure.

And, also, corporate gifts, corporate celebrations, free food & snacks, play & relax rooms for those who visit the office.

Did we catch your attention? We’d love to hear from you! 🚀

*By submitting your resume, you automatically agree to the storage and processing of your personal data in accordance with the current legislation of Ukraine. We guarantee confidentiality at all stages of cooperation

Role Mission:

We are looking for a senior Machine Learning Engineer who can build and improve ML models used in our product. Most of the tasks are related to computer vision and image processing. You will work on both common tasks like segmentation, detection, and classification, as well as more complex problems involving Diffusion Models, LLMs, VLMs, and other custom tasks without ready-made solutions.

You should be able to work independently, move fast, and quickly test new ideas.

Responsibilities:

• Build and improve ML models, mostly for computer vision tasks.
• Handle the full ML process: collect and prepare data, train and test models, and improve them step by step.
• Work on both standard and new types of problems.
• Create fast prototypes and help turn successful ones into real products.
• Work closely with other teams to bring your models into the product.
   

Requirements:

• 4+ years of real-world experience with ML, including at least 2 years in computer vision.
• Good understanding of how to build ML systems from start to finish.
• Hands-on experience with one or more of these: object detection, segmentation, img2img, generative networks.
• Ability to read, understand, and implement ideas from cutting-edge research papers. You stay current with top conferences (e.g., CVPR, NeurIPS, ICCV) and can turn academic innovations into practical solutions.
• Strong skills in Python and PyTorch.
• Experience optimizing models for efficient inference on local devices (CPU, GPU, NPU), including quantization, pruning, and runtime adaptation.
• Able to work with and explore large datasets.
• Comfortable working on your own and taking full responsibility for your tasks. Experience with prototyping and working in an R&D cycle.
   

Nice to Have

• Experience in research (PhD, papers, or personal projects).
• Experience training or fine-tuning foundational models (LLMs, VLMs).
• Experience training or fine-tuning diffusion models for specific image generation or enhancement tasks.
• Familiarity with classical image processing techniques.
• Experience with deep learning inference frameworks like ONNX Runtime, OpenVINO, Core ML, or others.
• Strong C++ skills, close to your Python level.
• Enjoy building and testing product ideas quickly.

What we offer:

For personal growth:

• A chance to work with a strong team and a unique opportunity to make substantial contributions to our award-winning photo editing tools;
• An educational allowance to ensure that your skills stay sharp;
• English and German classes to strengthen your capabilities and widen your knowledge.

For comfort:

• A great environment where you’ll work with true professionals and amazing colleagues whom you’ll call friends quickly;
• The choice of working remotely or in our office space located on Podil, equipped with everything you might need for productive and comfortable work.

For health:

• Medical insurance;
• Twenty-one days of paid sick leave per year;
• Healthy fruit snacks full of vitamins to keep you energized.

For leisure:

• Twenty-one days of paid vacation per year;
• Fun times at our frequent team-building activities.

What to expect when you apply

• An interview with our Talent Acquisition Specialist
• Professional interview
• Management interview

Hi! We’re Applyft, a product IT company building mobile and web solutions for millions of users. Starting our path with Geozilla, we’ve grown into an ecosystem of 6 products. Our portfolio spans across several niches: Family Safety, Parental control and AI Spheres.

We’re looking for a Growth Product Lead to strengthen our Product team and drive the global scaling of our products. This is a high-impact leadership role — you’ll own product development across the entire company portfolio and lead a cross-functional team of Product Managers, Designers, and CRM Managers.

You’re a great fit if you have:

• 3+ years in PMM / PdM / Growth Product roles, with proven experience leading a team or function
• Strong skills in task-setting and communication with dev and design teams
• Deep, hands-on experience with A/B testing
• Analytical skills (Amplitude / Tableau / Looker or similar)
• A track record in CRO optimization
• Real experience with monetization, unit economics, subscriptions, and billing models (pricing, offers, upsells) — and a data-driven mindset to match
• Solid understanding of mobile app and web industry trends, onboarding best practices, and web-to-web / web-to-app funnels
• Experience hiring and onboarding PMM/product specialists
• A history of standardizing and scaling processes for a PMM function across multiple products

Will be a plus:

• Experience launching projects from scratch to full delivery (especially in marketing)
• Additional experience in marketing, product, or analytics
• Understanding of release and store-review processes
• Experience managing PMM work across several products/units in parallel

What you’ll do:

• Strategic vision for the PMM function across all products — partnering closely with Growth Managers to align PMM strategy with unit growth goals
• Backlog ownership, from idea to launch, with sharp prioritization
• Market research and identifying (then implementing) the monetization models that actually move the needle
• Deep-dive work with analytics, metrics, and financial performance
• Cross-functional collaboration to scale products within their category
• Hiring and onboarding new PMM talent
• Running regular team checkpoints, offering hands-on technical support, and sharing your lead-level expertise
• Driving alignment across and within teams
• Building and standardizing processes for the PMM function
• Leading training and knowledge-sharing initiatives, both within the team and beyond

We offer:

• Remote-First culture: We provide a flexible working schedule and you can work anywhere in the world.
• Health taking care program: We provide Health insurance, mental health support (psychologist compensation), sport compensation, and 20 paid sick days.
• Personal Equipment Policy: We provide all necessary equipment for your work. For Ukrainian employees we also provide Ecoflow.
• Vacation Policy: Each employee in our company has 20 paid vacation days and extra days on the occasion of special events.
• Knowledge sharing: We are glad to share our knowledge and experience in our internal events.
• English Lessons: We provide corporate English lessons to support your professional and personal growth.
• Professional Development: Annual learning budget for courses, training, certifications, and conferences.
• Public Holidays: You receive days off according to the official public holidays of your country of residence.
• Coworking Compensation (Ukraine): We provide coworking space compensation for employees located in Ukraine.

Hiring process:
Recruitment Screen 👉Tech interview 👉 Final interview 👉Reference check 👉 Job Offer

WHO WE ARE LOOKING FOR?

We are seeking a highly skilled Linux Engineer to join our team, working on our innovative edge computing platform. As part of a cross-functional DevOps group, your primary focus will be managing on-premise edge infrastructure, ensuring the reliability of containerized applications, and designing and implementing CI/CD pipelines, while also extending some workloads to AWS as needed (but not required).

The platform currently runs on NVIDIA Jetson Orin and Raspberry Pi 5 devices. We are expanding our supported hardware line, so a core part of this role is researching and evaluating new edge-compute hardware candidates and porting or adapting the platform to run on them — working closely with hardware vendors, product, and engineering stakeholders to make build-vs-buy and platform-fit decisions.
 

KEY RESPONSIBILITIES

1. On-Premise Infrastructure Provisioning & Configuration Management

• Use Ansible to automate the configuration and deployment of servers, networking, and storage.

2. Hardware Platform Research & Enablement (New)

• Assess and score candidate hardware against a standard set of criteria — compute/GPU capability, expansion options (storage, ethernet, PCIe/M.2, wireless/LTE), carrier board availability, cost, vendor relationship and supply chain risk, architecture (ARM vs. x86), target vertical fit, and third-party licensing constraints.
• Port and adapt the platform to new hardware targets, including OS/kernel bring-up, driver and peripheral enablement, and validation of Nomad/Consul/Ansible workflows on the new devices.

3. Container Orchestration & Deployment

• Use HashiCorp Nomad to deploy and scale containerized applications on on-premise edge nodes.

4. Distributed Storage & Data Management

• Work with a distributed file system (SeaweedFS) to ensure high availability, replication, and fault tolerance.
• Implement best practices for data redundancy, security, and efficient data access.

5. CI/CD Pipeline Development

• Design, implement, and maintain robust GitLab CI/CD pipelines for containerized applications.
• Continuously refine automation workflows for software build, test, and deployment stages.

6. Collaboration & Communication

• Work alongside existing infrastructure, DevOps, and Developer teams to identify areas of process improvement and lead automation initiatives.
   

WHAT YOU BRING ALONG

• Upper-Intermediate English level.
• 10+ years of experience in DevOps, SRE, or infrastructure engineering roles, with a track record of end-to-end project delivery.
• Expert knowledge of Linux systems administration (networking, security, and performance tuning).
• Networking expertise: extensive experience with VPN, SDN, mDNS, and related tools for secure, resilient communication in distributed environments.
• Configuration management experience with Ansible.
• Strong scripting skills in Bash and Python for automation tasks.
• Working knowledge of embedded/single-board and edge-compute hardware (e.g., NVIDIA Jetson, Raspberry Pi) — CPU/GPU/memory sizing, storage and networking expansion, and peripheral bring-up.
• Comfort evaluating hardware across different architectures (ARM, x86) and reasoning about the portability impact of an architecture change.
• Basic understanding of hardware sourcing considerations: carrier board ecosystems, unit/BOM cost trade-offs, vendor relationships, and supply chain risk.
• Hands-on experience with containerization tools (Docker) and orchestration platforms (HashiCorp Nomad preferred, or Kubernetes).
• Practical experience with HashiCorp Consul for service discovery and configuration management, particularly in conjunction with Nomad-based deployments.
• Proven ability to design and implement CI/CD pipelines using tools such as GitLab CI (preferred), Jenkins, or GitHub Actions.
• Familiarity with distributed storage (SeaweedFS preferred, Ceph) and replication strategies for high availability and data redundancy.
• Experience setting up and deploying relational databases (PostgreSQL and cluster configuration for high availability and scalability preferred).
• Ability to work in a hybrid environment: on-site for hardware setup and troubleshooting when needed, and remote for the majority of development work.
• Bachelor's or Master's degree in Computer Science, Information Technology, or a related field.
   

WILL BE A PLUS

• Networking expertise: Nebula for secure peer-to-peer communication or any other SDN.
• Experience with monitoring and logging tools (e.g., Prometheus, Grafana, ELK) for performance tracking and alerting at scale.
• Prior hands-on hardware evaluation/selection experience, e.g., benchmarking or qualifying new edge-compute boards for a product line.
• Experience with board bring-up or board support package (BSP) integration on embedded Linux devices.
• MLOps knowledge, including model deployment and lifecycle management at scale.
• IoT experience, particularly in device management, data ingestion, and security considerations.
• Experience deploying and managing workloads in AWS (e.g., EC2, S3, VPC, IAM, ECS/EKS).
• Proficiency with Terraform as an IaC tool to provision and manage both on-premise infrastructure and AWS cloud services.
• Direct experience engaging with hardware vendors/OEMs on partnership, sampling, or supply agreements.
• Certifications in HashiCorp technologies, AWS certifications, or Linux administration.
• Background in large-scale distributed systems or edge computing deployments.
• Basic electronic skills (SPI, I2C), device assembling and soldering.
   

SOFT SKILLS

• Adaptability to rapidly changing requirements and a willingness to explore emerging technologies.
• Excellent problem-solving and communication abilities.
• Curiosity and rigor when researching, benchmarking, and making the case for new hardware options.
• Self-learning.

Workload: full-time, remote
Start: September 2026
Duration: initially 6 Months with potential prolongation
Location: any
Working hours: Standard UK business hours, with occasional out-of-hours release or hypercare support
English: B2

MOST IMPORTANT !!!:

• Updated CV clearly evidencing hands-on Apache OFBiz work and the OFBiz components used
• Examples of Java, Groovy, FreeMarker, ERP integration and SQL delivery

Overview
Our client is supporting an established UK organisation seeking a Full Stack Java Developer to design, enhance and maintain web applications and ERP-related solutions that support core business processes.
This is a hands-on role spanning backend services, user interfaces, relational data and integrations. The strongest candidates will combine practical Java development with genuine Apache OFBiz experience, including Groovy and FreeMarker, and be comfortable troubleshooting across application and data layers.

About the Role
The developer will work across frontend, backend, and database layers to deliver scalable and maintainable business applications. The role includes translating requirements into technical solutions, extending an Apache OFBiz-based ERP environment, building integrations, improving user interfaces and supporting releases into production.
A key part of the role is production ownership: investigating issues, identifying root causes and implementing durable fixes and preventative improvements.

Architecture & Technology
Core application stack
• Java for backend services and business logic
• Apache OFBiz, including entities, services, events, screens and components
• Groovy for business rules, integrations, automation and scripting
• FreeMarker templates for user interfaces within OFBiz
• HTML, JavaScript and CSS for responsive, accessible web interfaces
• SQL for query design, optimisation and relational data modelling
Integration and delivery context
• ERP workflows, interfaces, data mappings and scheduled jobs
• Web application architecture, API design and secure coding practices
• Unit and integration testing, code review and technical documentation
• Release support and post-release hypercare

Must-Have Experience & Skills
Technical
• Proven commercial experience as a Full Stack Developer, Java Developer or similar
• Strong Java development capability across business logic and web applications
• Hands-on Apache OFBiz development experience
• Practical Groovy and FreeMarker experience within an OFBiz or closely related environment
• Experience delivering or integrating ERP applications and workflows
• Frontend capability using HTML, JavaScript and CSS
• Strong SQL skills, including query optimisation and relational data modelling fundamentals
• Understanding of web application architecture, API design and secure coding
• Strong debugging and root-cause analysis across application and data layers

Business & delivery
• Ability to translate business requirements into technical specifications
• Clear communication with technical and non-technical stakeholders
• Collaborative approach to development, review and delivery
• Willingness to support occasional travel and out-of-hours release activity

Nice-to-Have Experience
• CI/CD pipelines, Git or another version-control platform, and release management
• Containerisation, cloud hosting or Linux administration in application environments
• Performance tuning within Apache OFBiz and relational databases
• Relevant degree or equivalent practical experience
• Relevant Java, web development or database certification

Key Responsibilities
Solution design and development
• Design, develop and implement maintainable solutions across frontend, backend and database layers
• Work with cross-functional stakeholders to gather requirements and translate them into technical specifications
• Apply good practices across coding, testing, security, performance and deployment
Backend and OFBiz
• Build and enhance backend services and business logic using Java and Apache OFBiz
• Develop and maintain OFBiz entities, services, events, screens and components
• Use Groovy to implement rules, integrations, automation and scripting
• Troubleshoot production issues, complete root-cause analysis and implement robust fixes

Frontend, data and integration
• Develop interfaces using FreeMarker, HTML, JavaScript and CSS
• Deliver responsive and accessible components, with cross-browser consistency
• Design efficient SQL queries and appropriate schema enhancements
• Support ERP workflows and integrations while protecting data integrity and process alignment
• Develop interfaces, data mappings, and scheduled jobs with integration and application teams

Quality and delivery
• Write unit and integration tests and contribute to automated coverage
• Participate in code reviews and uphold development standards
• Maintain appropriate technical documentation
• Support releases and post-release hypercare, including occasional out-of-hours activity

Success Criteria
• Delivers reliable, maintainable changes across the OFBiz application stack
• Translates business needs into clear and proportionate technical solutions
• Improves the stability, performance and supportability of ERP-related applications
• Diagnoses production issues efficiently and implements durable preventative fixes
• Maintains data integrity and dependable system integrations
• Collaborates effectively with business, application and integration stakeholders

Working Practices
Reporting line: Software and Integration Lead
Team: Expected to work with cross-functional business, integration and application stakeholders; exact team composition to be confirmed.

Assessment Process
• CV review focused on recent Java, Apache OFBiz, Groovy, FreeMarker, ERP and SQL delivery
• Technical screening
• Practical or collaborative technical assessment covering Java/OFBiz problem-solving and system integration
• Final client interview covering technical fit, stakeholder collaboration and working arrangements

 

Our partner is an international product-focused iGaming company and a B2B game provider with over 12 years of market experience, currently looking for a Service Desk Specialist/Support System Administrator.

The company’s primary focus is on regulated European markets, with its products available across more than 27 jurisdictions.

Bratislava Hub. Hybrid.

Main Responsibilities

– Provide IT support to employees (remote and on-site)

– Manage user accounts, permissions, and system access

– Handle onboarding and offboarding from the IT side

– Prepare and configure employee workstations

– Manage IT equipment procurement, delivery, and inventory

– Troubleshoot hardware, software, and system issues

– Maintain IT documentation and asset records

– Support internal tools (Google Workspace, Atlassian, GitHub)

– Assist with cloud access management (AWS / GCP / Azure basics)

Mandatory Requirements

– 3+ years in IT support / Service Desk / system administration

– Experience with access management, onboarding, equipment provisioning

– Experience supporting macOS environments is preferred, Linux (Ubuntu) systems will also be considered relevant

– Understanding of network basics (DNS, DHCP, VPN, TCP/IP)

– Experience with ticketing systems

– Basic understanding of cloud platforms (AWS / Azure / GCP)

– Basic understanding of GitHub access management

Nice to have

– Experience with MDM solutions

– Experience with VPN or LDAP

– Administration experience in Atlassian, GitHub, AWS

– Interest or experience in security topics (Zero Trust, access control, endpoint security)

We offer

– Competitive EUR salary

– Quarterly bonus system

– Flexible schedule

– Medical insurance

– Unlimited vacation and sick leave

– Budget for professional learning

– Modern hardware

About the Role
 

We are looking for a Senior Backend Engineer (Go / Golang) to join our team for a long-term product development project.

The frontend team (3 developers) is already formed. We are now strengthening the backend side.

This is a hands-on development role focused on building scalable APIs and backend services.
 

Responsibilities

• Develop backend services using Go (Golang)
• Design and implement REST APIs
• Work with PostgreSQL databases (schema design, optimization)
• Integrate third-party services
• Implement authentication & authorization (JWT, OAuth)
• Optimize performance and improve system reliability
• Collaborate closely with the frontend team
• Participate in technical discussions and estimations

Requirements

• 4+ years of commercial experience
• 3+ years of experience with Go (Golang)
• Experience with Gin, Echo, Fiber or similar Go frameworks
• Strong experience building REST APIs
• Experience with PostgreSQL
• Understanding of concurrency (goroutines, channels)
• Experience with Docker
• Experience with AWS (EC2, RDS, S3)
• Experience with Git
• Understanding of CI/CD processes

Nice to Have

• Redis
• Kafka / RabbitMQ
• Microservices architecture
• Kubernetes
• Experience with SaaS or marketplace products
• Swagger / OpenAPI
• Unit testing in Go

What We Offer

• Long-term full-time engagement
• Stable workload
• Product development from early stages
• Direct communication, no bureaucracy
• Opportunity to grow within the project

Supplax is a US-based company with a Ukrainian team. We're a fully remote back-office for repair contractors across America — handling marketing, sales, crew management, and quality control so they can focus on the work itself. 5+ years on the market, 100+ team members, 30,000+ completed projects in 30+ US cities.

We're growing our B2B partner network and looking for someone who genuinely enjoys building relationships — not just managing a contact list.

What you'll do:

— Own a portfolio of B2B partners: interior designers, general contractors across the US

— Stay proactively in touch — calls, messages — so partners think of us first when a new project comes up

— Track partner status in CRM, resolve issues quickly, gather feedback

— Spot opportunities for repeat orders and referrals from existing partners

What we're looking for:

— 1+ year in account management, B2B sales, or client service

— English B2+ spoken and written — you'll work directly with American clients

— You know how to build real trust remotely, not just send check-in emails

— Organized, can juggle multiple accounts without dropping the ball

— CRM experience

Nice to have: background in construction, renovation, or interior design / prior experience working with US clients

What you get:

— $1200–1500/mo (base + uncapped bonus)

— 100% remote — work from anywhere

— Schedule: 4 PM – 1 AM Kyiv time

— Regular English practice with a tutor — on us

— Real career growth for people who deliver results

— A team that actually supports you

If this sounds like your kind of role — apply and let's talk.

Join a project where scalability, resiliency, and real-time communication are at the core of the engineering challenge. We are looking for a Senior Java Developer to help build a high-load multi-channel communications platform used to deliver critical notifications to millions of users worldwide.

As part of Sigma Software, you will work remotely in an international engineering environment and contribute to the development of distributed, event-driven systems with complex delivery pipelines and fault-tolerant architecture.

We at Sigma Software offer the opportunity to influence architectural decisions, work on long-term product development, and collaborate with experienced engineering teams building modern cloud-native solutions.

Customer

Our customer is a leading EdTech company that uses AI and data-driven technologies to personalize learning experiences, optimize user engagement, and improve marketing effectiveness through advanced audience targeting and analytics.

Project

The project focuses on building a modern multi-channel communications platform capable of delivering critical notifications across email, SMS, voice, and push channels at massive scale. The system supports automated workflows, emergency broadcasts, consent management, reporting and analytics, provider failover strategies, and real-time event processing.

Responsibilities

• Design and implement a scalable event-driven communications platform
• Build highly reliable and fault-tolerant message delivery systems
• Manage large-scale real-time event processing pipelines
• Design and implement multi-channel delivery pipelines across email, SMS, voice, and push channels
• Handle compliance requirements, consent management, and communication policies
• Support emergency and high-priority notification workflows
• Implement provider failover and resiliency strategies to ensure delivery continuity
• Build tracking systems for delivery status, retries, and engagement events
• Design and implement observability, reporting, and analytics infrastructure
• Develop event processing and message orchestration workflows
• Implement provider integrations and external messaging service adapters
• Ensure system scalability, throughput, and performance under high load
• Collaborate with product and engineering teams on communication flows and requirements
• Contribute to architectural decisions and long-term platform evolution
• Ensure operational stability, reliability, and maintainability of the system

Requirements

• At least 5 years of commercial software engineering experience
• Strong experience in Java development
• Proven experience designing and building high-scale messaging, notification, or communication platforms supporting email, SMS, push, or voice channels
• Strong experience integrating with CPaaS and messaging providers such as Twilio, SendGrid, Amazon SES, SNS, Firebase/APNs, Braze, Iterable, or OneSignal
• Solid understanding of event-driven architectures using Kafka, Pub/Sub, Apache Beam, Kafka Streams, Flink, or similar technologies
• Strong knowledge of message delivery semantics, including exactly-once or effectively-once processing, idempotency, deduplication, retries, and reconciliation
• Experience designing scalable streaming pipelines with support for backpressure, dead-letter queues, replay, ordering, and fault tolerance
• Hands-on experience building reliable provider integration layers with failover, rate limiting, webhook processing, and delivery tracking
• Strong understanding of messaging compliance requirements, including TCPA, CAN-SPAM, 10DLC, opt-in/opt-out management, suppression lists, and sender reputation
• Experience designing systems that protect sensitive customer data and minimize PII exposure
• Experience building priority-based delivery architectures for high-volume messaging platforms
• Strong understanding of scheduling and time-based delivery logic, including time zones, quiet hours, recurring schedules, and daylight saving time handling
• Experience implementing safeguards for large-scale messaging, including approval workflows, preview mechanisms, test modes, and blast-radius protection
• Experience designing delivery tracking, reporting, and analytics systems with accurate reconciliation across providers
• Strong knowledge of distributed systems, scalability, reliability, and high-availability architectures
• Excellent problem-solving skills with the ability to build highly reliable, fault-tolerant backend systems

• Upper-Intermediate or higher level of English

   

Will be a plus

• Experience with email/SMS deliverability and sender reputation management
• Understanding of A2P 10DLC registration and messaging compliance
• Experience with Voice & TTS solutions
• Knowledge of template management, content rendering, and localization pipelines
• Experience building scheduled or delayed delivery systems on cloud platforms (preferably GCP)
• Understanding of event schema design and idempotent event modeling
• Experience with BigQuery reporting and analytics
• Exposure to regulated environments (e.g., FERPA/COPPA, K-12, education)

Personal profile

• Strong analytical and problem-solving skills
• Ability to work in distributed cross-functional teams
• Proactive approach to ownership and technical decision-making
• Strong communication and collaboration skills
• Ability to work in high-load, fast-paced environments
• Focus on reliability, scalability, and engineering quality

IT Support & Operations Specialist — Europe

About the role

We are looking for an experienced and self-driven IT Support & Operations Specialist to build manage IT operations across our European offices.

This person will be responsible for employee devices, office IT infrastructure, user support, vendor coordination, asset management, and basic information security controls. The role requires someone located in the European Union or UK who can work independently, provide remote support to multiple locations, and travel to European offices if on-site assistance is required.

The successful candidate will not only resolve technical issues but will also build and improve a structured IT support process across the region.

Key responsibilities

User and workplace support

• Provide remote and on-site IT support to employees across European offices.
• Configure, deploy, maintain, and troubleshoot Windows and macOS laptops.
• Support office equipment, including monitors, docking stations, printers, scanners, conference room equipment, and other peripherals.
• Troubleshoot connectivity, Wi-Fi, VPN, software, account access, and hardware-related issues.
• Support employee onboarding, offboarding, and equipment replacement processes.
• Prepare devices and user accounts for new employees.
• Ensure access and company data are properly removed or secured during offboarding.
• Maintain clear communication with users and ensure support requests are resolved within agreed timelines.

Helpdesk and IT processes

• Establish and maintain a centralized helpdesk and ticket management process.
• Define request categories, priorities, escalation procedures, and response expectations.
• Create and maintain internal IT documentation, troubleshooting guides, and employee instructions.
• Identify recurring issues and implement permanent solutions instead of repeatedly resolving the same incidents.
• Track support performance, common issues, unresolved requests, and user satisfaction.
• Coordinate escalations with internal engineering teams, software providers, and external vendors.

Device and asset management

• Maintain an accurate inventory of laptops, accessories, licenses, and other IT equipment across European offices.
• Manage the complete device lifecycle, including purchasing, configuration, assignment, repair, replacement, return, and secure disposal.
• Implement and maintain device management standards using MDM or endpoint management solutions.
• Ensure devices are encrypted, updated, protected, and compliant with company security requirements.
• Manage software deployment, operating system updates, endpoint protection, and device configuration policies.
• Monitor warranty status and coordinate repairs or replacement with vendors.

Office IT infrastructure

• Support and maintain office networks, Wi-Fi, internet connectivity, printers, meeting room systems, and other local infrastructure.
• Coordinate office openings, relocations, expansions, and IT equipment installations.
• Diagnose local network and connectivity issues and work with internet providers or local contractors to resolve them.
• Maintain basic documentation for each office, including network configuration, equipment inventory, providers, contracts, and emergency contacts.
• Ensure critical office infrastructure has appropriate backup and recovery procedures where required.

Vendor and procurement management

• Identify, evaluate, and select local IT suppliers, repair services, internet providers, and other technical vendors.
• Request and compare commercial proposals.
• Coordinate equipment purchasing and service delivery.
• Monitor vendor performance, service quality, costs, contracts, and SLA compliance.
• Maintain relationships with vendors across different European countries.
• Look for opportunities to standardize equipment and reduce unnecessary costs.

Security and access management

• Apply and monitor company IT security policies across employee devices and offices.
• Ensure laptops use disk encryption, screen locking, endpoint protection, secure authentication, and current operating system updates.
• Support implementation and maintenance of multi-factor authentication, password management, VPN, and device management solutions.
• Assist with user access reviews and removal of unnecessary access.
• Help security team identify and escalate security risks, suspicious activity, lost devices, phishing attempts, and policy violations.
• Support security awareness activities and provide employees with practical guidance on secure device usage.
• Ensure company equipment and data are handled in accordance with internal policies and applicable European data protection requirements.

Required experience and skills

• 8+ years of experience in IT support, system administration, workplace IT, or a similar role.
• Practical experience supporting users across multiple offices or countries.
• Strong troubleshooting skills for Windows and macOS devices.
• Experience with Google Workspace administration.
• Experience with user onboarding, offboarding, account management, and access permissions.
• Understanding of office networks, Wi-Fi, VPN, DNS, DHCP, TCP/IP, and basic firewall concepts.
• Experience supporting printers, meeting room equipment, and office peripherals.
• Experience with ticketing or helpdesk systems such as Jira Service Management, Zendesk, Freshservice, ServiceNow, or similar.
• Understanding of endpoint security, disk encryption, MFA, password managers, antivirus or EDR solutions, patch management, and secure device disposal.
• Experience managing IT assets, equipment procurement, and external vendors.
• Ability to document processes and create clear technical instructions.
• Strong organizational and prioritization skills.
• Ability to work independently, take ownership, and make practical decisions without constant supervision.
• Good written and spoken English.

Nice to have

• Experience establishing a helpdesk process from scratch.
• Experience managing IT operations for distributed or remote-first companies.
• Experience with identity providers and SSO solutions such as Microsoft Entra ID, Okta, Google Workspace
• Basic knowledge of Linux.
• Experience with automation using PowerShell, Bash, Python, or similar tools.
• Familiarity with ISO 27001, SOC 2, GDPR, or similar security and compliance frameworks.
• Experience with Apple Business Manager, Windows Autopilot, zero-touch device deployment, or similar technologies.
• Experience supporting office IT projects in several European countries.

Personal qualities

• Strong sense of ownership and responsibility.
• Service-oriented approach and good communication with non-technical employees.
• Ability to organize work without detailed day-to-day supervision.
• Practical and cost-conscious decision-making.
• Ability to distinguish urgent incidents from routine support requests.
• Willingness to investigate root causes and improve processes.
• Comfortable coordinating several vendors, offices, and requests simultaneously.

Location and working model

• The candidate must be based in the European Union.
• The role is primarily remote.
• Occasional travel to company offices across Europe will be required.
• The candidate must be legally authorized to work in their country of residence.
• Availability during standard European business hours is required.

Success in this role

During the first months, the successful candidate is expected to:

• Create a clear inventory of European IT equipment, vendors, systems, and office infrastructure.
• Introduce or improve the centralized helpdesk process.
• Standardize employee onboarding and offboarding procedures.
• Establish minimum device and endpoint security requirements.
• Document the IT setup and escalation contacts for every European office.
• Identify major operational and security risks and prepare an improvement plan.
• Improve visibility into IT costs, equipment lifecycle, and vendor performance.
• Reduce recurring support issues through standardization, documentation, and automation.

Are you passionate about JavaScript development, integrations, and solving complex technical challenges in customer-facing environments? We are looking for a Junior JavaScript Developer to join a dynamic AdTech project focused on behavioral analytics and marketing automation.

At Sigma Software, you will work on scalable integrations connecting websites, marketing platforms, and real-time customer engagement systems. This role combines Front-end development, API integrations, troubleshooting, and collaboration with international teams.

We as a company offer a supportive engineering culture, opportunities for professional growth, and the chance to work with modern AdTech and marketing automation technologies while contributing directly to Customer success.

Customer

Our partner is a fast-growing AdTech company helping brands identify and engage anonymous website visitors through behavioral intelligence and marketing automation. The platform transforms browsing behavior into actionable insights, enabling personalized campaigns across email, SMS, and paid advertising channels. The solution supports businesses in improving conversion rates, customer engagement, and revenue growth through scalable data-driven marketing strategies.

Project

The project focuses on developing and maintaining integrations between the AdTech platform and customer ecosystems, including websites, Email Service Providers, and marketing automation tools. The team delivers behavioral tracking solutions, onboarding processes, real-time event pipelines, and personalized onsite experiences for international customers.

You will participate in integration development, technical troubleshooting, migration activities, and implementation of custom JavaScript solutions for marketing campaigns and data synchronization workflows.

Responsibilities

• Configure and maintain website integrations, including event tracking, SPA fixes, cart tracking, and catalog integrations
• Implement and support Email Service Provider integrations and synchronization workflows
• Execute migration and replatforming activities with comprehensive validation and testing
• Develop custom onsite JavaScript solutions for campaigns and interactive user flows
• Build and support Airflow DAGs for recurring data processing workflows
• Configure dynamic email content and SKU-level recommendation tracking
• Analyze Customer requests and assess technical feasibility of solutions
• Develop integrations with third-party marketing and email platforms
• Investigate and resolve production issues and perform root cause analysis
• Collaborate with account managers, QA engineers, and implementation specialists
• Participate in technical consultations and onboarding alignment meetings

Requirements

• 2+ years of commercial experience with Vanilla JavaScript (ECMAScript 5+)
• Strong knowledge of HTML and CSS
• Hands-on experience with REST API integrations
• Practical experience with jQuery
• Experience with Chrome DevTools and browser debugging
• Understanding of behavioral event tracking implementation
• Knowledge of Email Service Provider integration workflows
• Ability to develop custom JavaScript logic for onsite experiences
• Strong analytical and problem-solving skills
• Good communication skills with technical and non-technical stakeholders
• Attention to detail and commitment to code quality
• Experience working in cross-functional teams
• Intermediate+ English level
• Readiness to learn new tools and domain-specific technologies

WILL BE A PLUS

• Experience with PHP
• Familiarity with Apache Airflow
• Experience using Postman
• Understanding of Git workflows
• Experience with AdTech or marketing technology platforms
• Exposure to Customer-facing onboarding or integration projects

PERSONAL PROFILE

• Proactive and solution-oriented mindset
• Strong ownership and accountability
• Ability to work independently and collaboratively
• Detail-oriented approach to testing and troubleshooting
• Comfortable working in a fast-paced environment
• Strong communication and stakeholder management skills

We are looking for a Senior Android Engineer to join a long-term mobile product in the European e-commerce and e-health domain.

You will take ownership of key technical areas of a large production Android application and help shape its architecture, scalability, performance, and future development.

What you will do

• Design and develop scalable Android solutions using modern architecture
• Contribute to architectural decisions and application modularization
• Build responsive user interfaces with Jetpack Compose
• Improve code quality, performance, stability, and maintainability
• Develop and maintain unit and UI tests
• Work with CI/CD pipelines and mobile release processes
• Improve monitoring, logging, and performance tracking
• Document technical decisions and development processes

• Collaborate with product managers, designers, backend engineers, and other mobile developers

   

Required experience

• Strong commercial Android development experience
• Advanced knowledge of Kotlin and the Android SDK
• Production experience with Jetpack Compose
• Strong understanding of MVVM, MVI, Clean Architecture, and modularization
• Experience with Coroutines and Flow
• Experience with dependency injection using Hilt or Dagger
• Experience integrating REST APIs with Retrofit and OkHttp
• Experience with JUnit, Espresso, and MockK, or similar testing tools
• Understanding of CI/CD and Android release workflows
• Ability to independently own complex technical tasks

• Confident spoken and written English

   

Tech stack

Kotlin, Android SDK, Jetpack Compose, Android Jetpack, Coroutines, Flow, Hilt, Dagger, Retrofit, OkHttp, Ktor, Koin

Project

• Full-time engagement
• International English-speaking team
• Product used in the European pharmacy, e-commerce, and e-health market
• Strong focus on engineering quality and long-term product development

Interview process

1. Interview with our HR team
2. 15-minute introductory call with a client representative
3. 30-minute client screening
4. Two-hour technical interview

We are looking for a creative and detail-oriented Motion Designer with a strong Graphic Design background to join our team. In this role, you will create engaging visual content for digital marketing campaigns, social media, advertising, and brand initiatives while maintaining a consistent visual identity across all channels.

WHAT WILL HELP YOU SUCCEED IN THE ROLE:

- 1+ year of experience as a Motion Designer.
- 1+ year of experience in Graphic Design.
- Strong proficiency in Adobe After Effects.
- Advanced skills in Adobe Photoshop and Adobe Illustrator.
- Experience with video editing in Adobe Premiere Pro.
- Solid understanding of composition, typography, color theory, and visual storytelling.
- Ability to work with brand guidelines and maintain a consistent visual identity.
- Portfolio showcasing both motion design and graphic design projects.
- Strong time-management skills and ability to work in a fast-paced environment while meeting deadlines.

It will be a plus:
-Experience with Cinema 4D, Blender, or other 3D programs;
-Experience creating character animation;
-Experience with AI tools (Midjourney, ChatGPT, Runway, etc.);
-Basic knowledge of UX/UI and Figma.

HOW YOU WILL MAKE AN IMPACT:

- Create motion creatives for digital campaigns, social media, and advertising platforms.
- Develop animated banners, promotional videos, and video ads.
- Animate existing brand assets and create new motion design concepts.
- Design static creatives for marketing campaigns and promotional activities.
- Produce visual materials for events, presentations, and special projects.
- Work with typography, composition, and brand guidelines to ensure visual consistency.
- Adapt creative materials for various formats, platforms, and advertising channels.
- Collaborate closely with Marketing, SMM, and PR teams.
- Participate in brainstorming sessions and contribute creative concepts and visual ideas.
- Editing Reels and short YouTube videos.

HOW WE WILL KEEP YOU SMILING:

-Flexible working hours and a remote work setup, so you can plan work around your life and not your life around work!

-Unlimited vacation days and paid sick leave—because your rest matters.

-A competitive compensation that truly reflects your skills and expertise.

-Employee referral bonus and gifts to celebrate your special occasions.

50% financial support for learning expenses to supercharge your professional growth!

-A positive atmosphere where you always feel respected and truly belong.

-Inspirational team-building activities that turn colleagues into best friends.

-Wellness benefits: We’ll support your sports passions, from yoga classes to gym memberships.

-Co-working space reimbursement to save your nerves from always working from home :)

We are a fast-growing start-up in the social discovery niche with a premium transactional marketplace that helps users around the globe connect. Our platform has already found its place in the niche by focusing on tech innovations like AI, unconventional approaches to users, and carefully built algorithms.

We are looking for a strong Customer Support Representative who will join and strengthen our team. Our well-coordinated team of 20+ professionals has successful experience in building and scaling products in the adult social discovery space.

What will you do?

The CS role is all about ensuring our users have the best possible experience and keeping our community safe. You will communicate with customers through calls, email, and live chat, helping them resolve issues quickly and professionally.

You will also work closely with our Operations, Product, and Development teams to share customer feedback and help improve the product.

What are our goals?

• Maintain high-quality customer service standards

• Support business growth and team scaling

   

You are a match if you:

• Are passionate about high-level customer service and user retention
• Can troubleshoot issues and see them through to resolution
• Are confident handling billing and account-related questions
• Communicate clearly via calls, email, and chat
• Take ownership of customer requests

• Continuously learn and improve your skills

   

What does it take to join us?

• 2+ years of experience as a Customer Support
• Strong experience in fast-paced, high-load support environments
• Advanced/Upper-Intermediate English (written and spoken)
• Proven ability to exceed KPIs and SLAs
• Ability to work with minimal supervision
• Strong multitasking and prioritization skills

• Analytical mindset and proactive problem-solving

   

Strong advantage:

• Experience in social discovery
• Experience with CRM systems (Zendesk, Freshdesk, Intercom, etc.)
• Experience handling billing or technical issues

• Sales or retention background

   

What do we offer?

• Professional growth alongside company growth
• Flexible schedule: 120 hours per month, including 5−6 night shifts. 3/3 schedule: Morning 07:00—15:00, Afternoon 15:00 — 23:00, Night 23:00 — 07:00
• Feedback-driven, open-minded culture
• Fair recognition of strong contributors
• Minimum bureaucracy, maximum independence

• Access to corporate library and professional development resources

   

How We Hire

1. HR interview
2. Test task
3. Interview with Head of Support