Jobs at Djinni

Genesis is a full-service international IT company. More than 1,500 people in five countries create products for more than 200 million unique monthly users. We are one of the largest partners of Facebook, Google, Snapchat, and Apple in Eastern Europe. Our ecosystem consists of more than 15 companies and an investment fund.

EverHelp is a company in the Genesis ecosystem. We’re a team of professionals developing outsourcing support services for a wide range of products worldwide at a dynamic pace. The project launched in 2021, and last year we achieved a yearly growth rate of +82%. Since February 2022, we have preserved all workplaces and continue to strengthen our team while maintaining an employee satisfaction rate of over 90%.

Our statement:

• We’re against war and unjustified aggression;
• We evacuated teammates and their families from frontline areas, helped them relocate, and provided financial support;
• We supplied the team with charging stations;
• We continue to work together for the future of Ukraine.

Your future responsibilities include:

• Developing expertise as a Subject Matter Expert in platform and network troubleshooting, providing intermediate to advanced VoIP technical support;
• Assisting customers via phone, email, chat, and occasional video calls (e.g., helping with system setup);
• Identifying, troubleshooting, and proactively resolving platform and network issues;
• Escalating complex cases to higher-tier support teams with clear, complete, and accurate documentation;
• Recreating customer environments on lab servers to replicate and resolve technical issues;
• Comparing customer configurations with best practices and recommending improvements;
• Providing clear, step-by-step instructions for system updates and configuration changes;
• Monitoring system performance and participating in regular maintenance and troubleshooting activities;
• Keeping customers informed with timely status updates on issue resolution progress;
• Working with ticketing systems and internal service desks to manage incoming requests;
• Collaborating with cross-functional teams to improve workflows, processes, and overall customer satisfaction.
• Communication channels: Jira, Internal Service Desk systems, Zendesk.

Working schedule:

• Main coverage is during US hours EST, GMT -5 (6:00 a.m. – 6:00 p.m.), with an 8-hour workday plus a 30-minute lunch break.
• Occasional weekend overtime may be required during high-demand periods, but when it’s needed, it’s fully paid.

Needed experience & skills:

Hard / Technical skills:

• English proficiency at B2–C1 level;
• 1–2 years of experience in a call center or customer support role, preferably in Telecom or IT;
• Solid understanding of VoIP fundamentals;
• Basic networking knowledge (packet flow, troubleshooting concepts);
• Linux fundamentals;
• Entry-level MySQL knowledge;
• Basic understanding of APIs.

Soft skills:

• Excellent communication and interpersonal skills with a strong customer-focus;
• Strong problem-solving and analytical thinking;
• High attention to detail and ability to document issues accurately;
• Ability to multitask and prioritize in a fast-paced environment;
• Self-driven, proactive, and resourceful;
• Ability to work independently while being a strong team player;
• Willingness to follow established workflows and contribute to continuous improvement.

Nice to have:

• Relevant certifications (CCNA, CCNP, JNCIA, JNCIP) are a plus;
• Strong learners with high motivation are preferred over less-engaged experienced candidates.

Work with EverHelp is about:

• 20 vacation days and 10 paid sick leaves;
• Fully remote work format;
• B2B cooperation model;
• One-month paid training period before independently handling tickets;
• Continuous professional development and hands-on learning with evolving technologies;
• A supportive, professional team that values ownership, proactivity, and growth;
• Career growth opportunities — including progression to CS Team Lead roles.

Submit your resume and join our team 🚀

#vacancy #Digital Marketing Manager (Google / Meta), Remote, Fintech Micro-lending Company, $1700

Responsibilities:

Launching, managing, and optimizing advertising campaigns in Google Ads and Meta Ads (Facebook/Instagram) independently or in collaboration with agencies.

Monitoring KPI performance related to loan issuance volume and target cost per acquisition (CPA).

Preparing technical briefs for creatives and overseeing their performance.

Analyzing key performance metrics (CTR, CR, CPA, ROAS) and making decisions on campaign scaling.

Managing advertising budgets and monitoring the efficiency of marketing channels.

Setting up and validating tracking systems, including pixels, events, and integrations.

Collaborating with agencies and external contractors.

Preparing regular reports on key KPIs.

Analyzing the results of advertising activities and providing insights and recommendations.

Requirements:

Experience managing advertising campaigns in Google Ads and Meta Ads.

Experience working with agencies or independently managing advertising campaigns.

Experience independently launching and scaling advertising campaigns will be considered an advantage.

Understanding of tracking, attribution, and integrations.

Experience in the fintech sector or in “grey” niches will be considered an advantage.

We are a fast-growing iGaming company, and due to team expansion we are looking for a Media Buyer (Facebook) with proven experience in the vertical to scale advertising campaigns and manage large budgets.
 

Responsibilities:

• Launch, optimize, and scale advertising campaigns on Facebook
• Generate ideas and systematically test new angles, funnels, approaches, and GEOs
• Analyze market trends and identify growth opportunities
• Work with analytics and performance metrics, maintain regular reporting
• Optimize traffic flows to improve profitability and maintain stable ROI (both for internal products and external offers)
• Collaborate with the team to achieve overall performance goals
   

Requirements:

• 2+ years of proven experience with Facebook Ads in the iGaming vertical
• Recent successful cases within the last 3 months (ready to share)
• Experience managing $2,000+ daily ad spend
• Systematic approach to testing and scaling ad campaigns
• Strong analytical skills and ability to make data-driven decisions
• Effective communication skills and teamwork mindset
   

What we offer:

• Competitive compensation based on your experience, expertise, and results
• Remote work format with a 5/2 schedule and flexible start of the working day
• Paid vacation and sick leave, as well as additional days off
• Company-provided equipment and budget for setting up your workspace if needed
• Transparent bonus and reward system, weekly team raffles, and regular employee gifts
• Supportive team and open communication culture

You are our ideal candidate if you:

• Have English proficiency at B2 level or higher;
• Speak Czech fluently or at a native level;
• Have strong communication skills and are willing to learn, grow, and quickly absorb new information;
• Previous experience in customer support or sales will be considered an advantage.

What will you be responsible for?

• Qualification of B2B leads: evaluating potential dealers to ensure they meet requirements and assessing their readiness for cooperation;
• Classifying leads (qualified / unqualified) and recording results in the CRM system;
• Conducting cold outbound calls to attract new dealers;
• Presenting the company’s business model and identifying interest during the first contact;
• Processing inbound leads and converting interest into full registration;

• Supporting dealers throughout the registration process, explaining cooperation terms, and transferring qualified partners to the next stage of the process.

   

What do we offer?

• Paid training;
• Stable and timely income (base salary + performance-based bonus tied to real KPIs);
• Career growth opportunities (development within the project as well as in other structural departments of the company);
• Working schedule: Monday–Friday, 09:00–18:00.

We are looking for a Copywriter (IGaming) to join our content team and work with iGaming brands. This role requires a strong balance of creativity, attention to detail, and the ability to work independently within clear processes and guidelines.

📋 Your daily adventures:

— Create bonus and informational email campaigns, SMS, push, and in-app messages.

— Write engaging and conversion-oriented texts for promotions, tournaments, and gamification activities.

— Write and adapt website content.

— Translate and localize texts when needed.

— Write periodic brand reviews.

— Follow brand guidelines, content guides, and specific requirements.

— Collaborate with cross-functional teams, including promo, CRM, and design.

— Review and self-check content before submission to ensure quality and accuracy.

 

Soft Skills:

— High attention to detail and accuracy.

— Strong organizational skills and ability to prioritize tasks.

— Creative thinking and the ability to write non-generic, engaging copy.

— Clear and proactive communication with internal teams.

— Responsibility and autonomy.

— Ability to work with feedback and apply it consistently.

— Ownership of content quality and correctness.


🧭 What makes you a great match:

— 1+ year of experience in the iGaming industry.

— English level: B2 or higher with strong writing skills.

— Portfolio of copywriting work, preferably related to iGaming.

— Ability to write creative, engaging, and non-generic copy.

— Clear understanding of differences between content formats and communication channels.

— Confident use of AI tools.

— Ability to work independently and follow established processes.

 

Benefits

💸 Flexible payment options: choose the method that works best for you.

🧾 Tax assistance included: we handle part of your taxes and provide guidance on the local setup.

🎁 Financial perks: Bonuses for holidays, B-day, work milestones and more — just to show we care.

📈 Learn & grow: We cover courses and certifications — and offer real opportunities to grow your career with us.

🥐 Benefit Сafeteria: Choose what suits you — sports, language courses, therapy sessions, and more.

🎉 Stay connected: From team-building events to industry conferences — we bring people together online, offline, and on stage.

💻 Modern Equipment: We provide new laptops along with essential peripherals like monitors and headphones for a comfortable workflow.

🕘 Your schedule, your rules: Start your day at 9, 10, or even 11 — we care about results, not clock-ins.

We are looking for an experienced SEO Specialist to join JustMarkets and drive sustainable organic growth across the MENA region. In this role, you will help strengthen the brand’s online presence, attract qualified organic traffic, and support lead generation through continuous optimization of our multilingual and global platforms. 

You will have the opportunity to develop impactful SEO strategies, collaborate with cross-functional teams, and contribute directly to the company’s success in a competitive financial market.

Responsibilities

• Develop and execute SEO strategies to grow organic traffic and visibility
• Conduct regular audits (technical, on-page, off-page) and implement improvements
• Perform keyword research and optimize website content, landing pages, and multilingual platforms
• Monitor and improve technical SEO (site speed, indexation, Core Web Vitals, structured data)
• Manage backlink profile and support link-building initiatives
• Track, analyze, and report SEO performance; stay updated on trends and search engine algorithm changes

• Collaborate with cross-functional teams to ensure SEO best practices are integrated into projects

   

Requirements

• 3+ years of SEO experience with international and multilingual projects
• Deep understanding of search engine algorithms and ranking factors
• Hands-on experience in on-page and off-page SEO, including keyword research, content optimization, and site audits.
• Strong background in link building and backlink profile management
• Proficiency with SEO tools (Google Search Console, Ahrefs, SEMrush, Screaming Frog, etc.)
• Familiarity with CMS platforms (WordPress or custom) and basic HTML/CSS/JS

• Intermediate in English

   

Will be a plus

• Knowledge of the financial/trading industry (Forex, CFDs, crypto, commodities)

• Experience working with MENA region specifics

   

We offer

• The opportunity to work on a high-traffic, international project across multiple markets, influencing SEO strategy on a global scale
• The chance to design and implement SEO strategies for both existing and new markets, using a wide range of tools and experimenting with innovative approaches
• Tax expenses coverage for private entrepreneurs in Ukraine
• Expert support and guidance for Ukrainian private entrepreneurs
• 20 paid vacation days per year
• 10 paid sick leave days per year
• Public holidays as per the company's approved Public holiday list
• Medical insurance
• Opportunity to work remotely
• Professional education budget
• Language learning budget
• Wellness budget (gym membership, sports gear and related expenses)

We are looking for an experienced SMM Specialist to drive engagement and expand our brand presence across multiple social media platforms. 

This role is perfect for a specialist who combines strategic thinking with hands-on execution, has a deep understanding of each platform's nuances, and excels at creating content that drives engagement and audience growth.

At JustMarkets you'll work alongside industry professionals in a dynamic and supportive environment where your creativity and expertise will make a real impact.

Responsibilities

• Implement content strategy and campaign development on different GEOs across social media channels (Facebook, Instagram, TikTok, Telegram, Twitter) that prompt our consumer to engage and share with their community regularly.
• Monitor content to ensure it authentically aligns with brand values and positioning.
• To scale innovative ideas from conception to campaign execution, maintaining a distinct yet cohesive brand perspective throughout.
• Cultivate advocacy and engagement through organic channels, ensuring top-tier community management across all business lines.
• Lead competitive tracking of social activity, identify and ideate around new content and monitor the industry for best practices in driving engagement.
• Establish benchmarks and best practices to guide and scale marketing efforts across all channels on certain GEOs.

Requirements

• 3+ years of social media management experience at a B2C brand, preferably within financial services (but not required).
• A thorough understanding of media metrics to track and hit KPl's, and the ability to leverage data insights to determine strategies.
• Experience with social media / Influencer management tools (Sprout Social, RivallQ, Tribe, Telemetr.io, Hootsuite, etc.)
• Experience with FinTech, Crypto, Gambling.
• Working with African or Asian market is required.
• Proficient with social video + photo content capture; must be comfortable editing content on their own, as well as working closely with video editors/design team.
• Demonstrated experience working with video editing platforms such as CapCut, In-Shot, etc.
• Trend savvy with a deep understanding of Social media trends, slang, etc on the chosen GEOs.

Will be a plus

• Background in the FinTech niche.
• Experience in launching influencer campaigns on social media.
• Knowledge of regional specifics of African and Asian markets.

We offer

• Work with diverse markets (Asian, MENA) and cutting-edge social media strategies to make a real impact
• Collaboration with a dynamic, international team of professionals passionate about innovation and growth
• Tax expenses coverage for private entrepreneurs in Ukraine
• Expert support and guidance for Ukrainian private entrepreneurs
• 20 paid vacation days people per year
• 10 paid sick leave days per year
• Public holidays as per the company’s approved Public holiday list
• Medical insurance
• Opportunity to work remotely
• Professional education budget
• Language learning budget
• Wellness budget (gym membership, sports gear and related expenses)

We are looking for a Cybersecurity Testing Team Lead to join our team!  

Requirements: 
- 5+ years in offensive security/penetration testing
- 2+ years in a technical leadership role (team lead/principal/tech lead)
Hands-on experience with:
- Web, API, Mobile (iOS/Android) pentesting
- Secure code review (at least one backend language)
- Cloud & infrastructure security testing
- Proven experience working with product teams, not only 'report delivery' 

Will be plus: 
- Advanced Offense
- Red Team/Purple Team experience
- Adversary emulation (MITRE ATT&CK)
- Threat modeling from an attacker’s perspective
- Experience with exploit development or advanced bypass techniques

- Cloud & Platform Security
- AWS (Preferred)
- Kubernetes security testing
- CI/CD attack vectors
- Secrets, identity, and supply chain attacks

Responsibilities:  
Leadership and Team Management:
- Lead and grow the Offensive Security team (pentest/red team)
- Define roles, expectations, and competency levels
- Mentor team members and conduct technical reviews
- Own capacity planning and prioritization 

Offensive Security Operations:
- Own the pentest intake process (Jira-based)
- Ensure consistent coverage:
- Web/API/Mobile
- Cloud/Infra
- Enforce quality standards for test depth, reports, risk assessment, and retesting
- Findings & Risk Management 

Ensure:
- Findings are exploitable, reproducible, and actionable
- False positives are minimized
- Risk is clearly communicated

Our benefits to you:
☘️An exciting and challenging job in a fast-growing business group, the opportunity to be part of a multicultural team of top professionals in Development, Architecture, Management, Operations, Marketing, Legal, Finance and more

🤝🏻Great working atmosphere with passionate experts and leaders, sharing a friendly culture and a success-driven mindset is guaranteed

🧑🏻‍💻Modern corporate equipment based on macOS or Windows and additional equipment are provided

🏖Paid vacations, sick leave, personal events days, days off

💵Referral program — enjoy cooperation with your colleagues and get the bonus

📚Educational programs: regular internal training sessions, compensation for external education, attendance of specialized global conferences

🎯Rewards program for mentoring and coaching colleagues

🗣Free internal English courses

✈️In-house Travel Service

🦄Multiple internal activities: online platform for employees with quests, gamification, presents and news, clubs for movie / book / pets lovers and more

🎳Other benefits could be added based on your location

Requirements:

• 2+ years of hands-on SEO experience with proven results
• Level of English: Intermediate+
• Solid understanding of SEO principles, including on-page, off-page, and technical SEO
• Deep knowledge of Google’s algorithm updates, search intent, and ranking factors
• Experience with AEO strategies and visibility optimization for AI-powered platforms
• Understanding of how AI crawlers (e.g., OpenAI, Bing, Perplexity) interpret and access content
• Strong grasp of structured data, semantic HTML, and schema markup
• Proficiency with SEO tools: Screaming Frog, Ahrefs, GSC, GA, etc.
• Familiarity with basic HTML, CSS, and JavaScript
• Understanding of link-building tactics and backlink analysis
• Solid logic reasoning and problem-solving mindset
• Ability to work independently and collaboratively in a team environment

• Bonus: Experience in content marketing

   

Tasks and responsibilities:

• Conduct technical SEO audits and provide actionable recommendations
• Analyze keywords, competitors, and SERP trends to drive organic growth
• Implement and refine AEO (Answer Engine Optimization) strategies to boost presence in AI-driven results (e.g., ChatGPT, Bing Copilot, Perplexity)
• Optimize websites to be fully visible, crawlable, and indexable by AI crawlers and search bots
• Collaborate with developers to implement technical SEO improvements (CWV, mobile-first, structured data)
• Conduct on-page SEO improvements: metadata, headings, internal linking, content hierarchy
• Support content team with SEO briefs, keyword clustering, and content optimization
• Plan and manage ethical link-building initiatives
• Monitor algorithm changes and update strategies accordingly
• Track and report on SEO performance using relevant KPIs (traffic, rankings, CTR, etc.)
• Stay ahead of SEO trends, AI search evolution, and changes in Google’s algorithms

What we offer:

• Be part of an international company
• Work only for the company and our products
• Comfortable office
• Lunch compensation
• 50% gym compensation
• 20 days paid vacation
• Health insurance
• Team buildings

We are strengthening our team and looking for a Product Manager who will drive valuable features and contribute to the launch of new products.

About the product: We develop and scale multiple social networking products that connect people worldwide. Our portfolio includes apps for both iOS and Android, each designed to enhance user experience, optimize engagement, and explore new business models. As a Product Manager, you will join a product team that works across different products, sharing expertise and collaborating on key initiatives. This is an opportunity to shape innovative features, drive product growth, and contribute to the launch of new solutions in a fast-paced environment.

In this role, you will

• Conduct market research and competitor analysis to identify trends and opportunities
• Define and write detailed product requirements (PRDs, user stories, acceptance criteria)
• Analyze user behavior and product funnels to find areas for improvement
• Generate and prioritize product hypotheses, testing them through experiments
• Work with product analytics tools to track key metrics and suggest improvements
• Collaborate with designers, developers, and QA teams to ensure smooth implementation of new features
• Run A/B tests, analyze results, and make data-driven decisions
• Stay up to date with industry best practices and propose innovative solutions
   

It’s all about you

• 2+ years of experience in product management with mobile B2C apps
• Strong analytical skills and experience in problem-solving through data analysis
• Experience in writing clear and structured documentation (PRDs, user stories)
• Hands-on experience with A/B testing, hypothesis validation, and user research
• Familiarity with product analytics tools (Tableau, Grafana, BQ or similar)
• Basic understanding of UX principles and the ability to identify user pain points
• Strong communication skills and ability to work cross-functionally in a team environment
• Familiarity with agile development processes and backlog management
• Proactive, results-driven mindset with a strong sense of ownership
• Upper-Intermediate (B2) English or higher
   

Would be a plus

• Experience working with product analytics in-depth

What we offer

Care and support: 

• 20 paid vacation days, 15 sick days, and 6 additional days off for family events
• Up to 10 additional days off for public holidays
• 100% medical insurance coverage
• Sports and equipment reimbursement
• Team building events, corporate gifts, and stylish merch
• Financial and legal support
• Position retention and support for those who join the Armed Forces of Ukraine
• Participation in social initiatives supporting Ukraine
   

Comfortable working environment:

• Work from our Kyiv hub or remotely with a flexible schedule 
• Modern equipment or depreciation of your own tools
   

Investment in your future:

• Collaborate with a highly-skilled team of Middle & Senior professionals, sharing practical cases and expertise in the social networking niche
• 70% of our heads and leads have grown into their roles here – so can you!
• Performance-oriented reviews and Individual Development Plans (IDPs)
• Reimbursement for professional courses and English classes
• Corporate library, book club, and knowledge-sharing events

Hiring process

• Intro call
• Test Task
• Technical Interview
• Final Interview (optional) 
• Reference check
• Offer

About the Platform

Binaryx.com is a Web3 platform focused on RWA tokenization (Real-World Assets), enabling users to access tokenized assets through a modern blockchain infrastructure.
The platform backend is primarily hosted on Google Cloud, while the blockchain layer is built on Polygon, with smart contracts written in Solidity.

The roadmap for the next six months is focused mainly on:
 • stabilizing several existing features
 • building a new secondary market
 • developing a new product page
 • building a checkout flow

This role is focused primarily on hands-on development of new features, rather than team management. DevOps responsibilities are not expected, as the infrastructure is managed separately.

Technical Requirements
 • Commercial development experience with the platform’s tech stack
 • Strong knowledge of JavaScript / TypeScript
 • Frontend experience with React and Next.js
 • Backend experience with PostgreSQL; Nest.js is a plus
 • Understanding of Web3 architecture and blockchain ecosystems
 • Basic understanding of Solidity and smart contracts
 • Experience working with REST APIs

Responsibilities
 • Development of new platform features
 • Improving and maintaining existing functionality
 • Collaboration with the product and engineering team

Working Conditions

• Schedule: 9:00-18:00 CET
• Format: remote
• Probation period: 2 months

🚀AIMPROSOFT — Sales Director Opportunity!
 

We are looking for a proactive and highly motivated Sales Director who will take full ownership of our sales strategy, build and scale a high-performing sales organization, and drive predictable revenue growth. This is a key leadership role with direct impact on the company’s strategic transformation and growth.
 

Our company is evolving from a traditional outstaffing model toward consulting-led, service-product-driven offerings. The Sales Director will play a critical role in shaping and executing this transition on the go-to-market side.

🎯Mission of the Role:

• Own and execute the company’s sales strategy in Western markets
• Build a scalable, system-driven sales function (not hero-based selling)
• Drive the shift from staff augmentation sales to consulting and service-product sales
• Deliver a predictable pipeline, revenue growth, and clear forecasting
   

🔑Key Responsibilities:

• Define and execute the overall sales and go-to-market strategy aligned with the company strategy
• Build, structure, and scale an outbound-driven B2B sales organization
• Own revenue planning, pipeline health, forecasting, and KPI achievement
• Design and implement sales systems: CRM, analytics, reporting, scripts, playbooks
• Hire, onboard, coach, and develop sales managers and sales reps
• Lead complex, high-value B2B deals and enterprise-level negotiations
• Work closely with Marketing on ICP definition, positioning, and lead generation
• Collaborate with Delivery and Account Management to ensure smooth handovers and long-term account growth
• Represent the company externally: clients, partners, events, and industry forums
   

🔥What we need from you:
 

General

• Fluent English (C1 or higher)
• 3+ years in a senior sales leadership role (Sales Director / Head of Sales / Commercial Director) in B2B IT services (IT outsourcing, custom software development, consulting, data, AI, cloud, etc.)
• Proven experience in outbound sales to Western markets (USA, UK, EU, Canada) — mandatory
• Track record of building or restructuring a sales department and achieving planned KPIs
• Strong understanding of consultative and solution-based sales
• Experience managing and closing large, complex B2B deals
• High financial literacy: revenue planning, forecasting, unit economics, margins
• Strong analytical mindset and data-driven decision-making
• Experience implementing and owning CRM systems and sales analytics
• Willingness to travel for business development and client engagements
   

AI & Tooling Expectations

• Confident user of modern AI tools (e.g. ChatGPT, Claude) in sales workflows
• Experience or strong interest in AI-powered sales tools and automation
• Advanced Excel/spreadsheet skills for financial modeling, forecasting, and scenario analysis
   

Leadership & Management Competencies

• Systemic and process-oriented thinking — ability to build a scalable sales “machine”
• Strong execution discipline and ability to enforce standards
• Leadership skills: inspire, coach, and grow teams
• Structured thinking and sound decision-making under uncertainty
• Comfortable building processes from scratch in a transforming organization
   

📌Nice to Have:

• Experience scaling sales in fast-growing startups or scale-ups
• Additional languages (German, French)
• Familiarity with compliance-driven industries or regulated environments
   

🤝Reporting & Collaboration:

Reporting to: CEO and CTO

Close collaboration with: Chief Customer Officer, Delivery Director, Marketing Director, Business Unit Directors

This role ensures tight alignment across the entire customer journey — from positioning and lead generation to deal closure, delivery handover, and long-term account growth.
 

💼What We Offer:

• Fully remote or hybrid work (office in Ivano-Frankivsk)
• Direct collaboration with experienced marketing leadership, with regular feedback and mentorship
• Personalized development plans based on our competency framework
• Challenging projects with measurable business impact
• Continuous professional development opportunities
• Collaborative culture that values innovation and knowledge sharing
   

🧭Recruitment Process:

Recruitment Interview → English Check → Leadership Interview → Test Task → Offer

We are looking for a Help Desk Specialist (L1) to join our team and ensure uninterrupted technical support in the office and for our specialists, keeping our workspace and team productive.

Your main responsibility will be to provide timely and effective technical support to the team, ensure smooth onboarding and offboarding processes, and promptly resolve all IT requests within your scope. You will be responsible for the technical condition of office equipment and software, managing inventory, coordinating equipment orders and deliveries, and maintaining accurate records.

In addition to day-to-day support, you will work on project tasks such as creating a FAQ for common technical questions, resolving equipment tracking issues, and compiling a complete list of services used within the company. You will also work with office security systems, access control (ACS), and video surveillance cameras.

If you want to be the backbone of the team’s technical stability and grow your skills in IT operations and support, this role is an ideal next step in your career.

In this role, you will

• Participate in all meetings and processes requiring the involvement of a System Administrator
• Provide technical support to specialists, organize onboarding and offboarding for new employees
• Configure, administer, and ensure the proper functioning of employee devices and office equipment
• Create user accounts and manage necessary licenses
• Serve as first-line technical support
• Order, ship, track, and manage depreciation of equipment
• Work with documentation and spreadsheets
• Maintain backup/power systems: Starlink, EcoFlow, and generators

It’s all about you

• 6+ months of experience in system administration
• Familiar with the modern market of computer components, laptops, and smartphones
• Able to service hardware: disassemble and maintain PCs/laptops, install and configure software, and connect office equipment
• Experience managing equipment inventory and proficient in working with documents and large spreadsheets (Word/Excel)
• Basic knowledge of information security and networking
• Experience supporting a large number of specialists
• Strong communication skills, attentive, detail-oriented, and comfortable working in a team
• Able to work effectively under dynamic workloads and handle multiple tasks simultaneously
• Eager to learn and grow in this field
• English — Intermediate or higher
• Reside in Kyiv and able to attend the office for the first two weeks, after which hybrid work is possible

Would be a plus

• Basic knowledge of Google Workspace and Atlassian (Jira, Confluence, Service Management)

What we offer

Care and support: 

• 20 paid vacation days, 15 sick days, and 6 additional days off for family events
• Up to 10 additional days off for public holidays
• 100% medical insurance coverage
• Sports and equipment reimbursement
• Team building events, corporate gifts, and stylish merch
• Financial and legal support
• Position retention and support for those who join the Armed Forces of Ukraine
• Participation in social initiatives supporting Ukraine
   

Comfortable working environment:

• Work from our Kyiv hub or remotely with a flexible schedule 
• Modern equipment or depreciation of your own tools
   

Investment in your future:

• Collaborate with a highly-skilled team of Middle & Senior professionals, sharing practical cases and expertise in the social networking niche
• 70% of our heads and leads have grown into their roles here – so can you!
• Performance-oriented reviews and Individual Development Plans (IDPs)
• Reimbursement for professional courses and English classes
• Corporate library, book club, and knowledge-sharing events
   

Hiring process

• Intro call
• Technical Interview
• Final interview
• Reference check
• Offer

This role involves full responsibility for managing internal product initiatives from planning to delivery, ensuring alignment with scope, timelines, and quality expectations. A solid understanding of the web development lifecycle is required.

Responsibilities:

Project Management:

- Manage project development from initiation to closure, within budget, timeline, and quality standards. This involves leading the product development team on the projects that typically last 2-3 years.
- Manage day-to-day operational aspects of projects, ensuring smooth progress and addressing challenges.
- Plan and manage project timelines and milestones, ensuring that tasks are completed on time and objectives are met.
- Identify and mitigate project risks to ensure steady progress.

Team management:

- Manage a web development team of backend and frontend developers, a designer, and a QA engineer. Effectively plan and manage the allocation of team members’ time on projects.

Stakeholders management:

- Manage stakeholder communication throughout the lifecycle of website development projects.

Quality management:

- Ensure that the project’s deliverables meet the defined quality standards and stakeholders’ expectations.

Required skills:

- Experience/strong knowledge of Agile, Scrum, Kanban.
Solid understanding of the SDLC.
- Strong knowledge of UX design and ability to guide design teams.
- Fluent in English with excellent communication skills.
- Strong presentational skills: proficiency in direct stakehoder communication and delivering project updates throughout different stages.
- Strong in people management, problem-solving, and decision-making.
- Initiative-driven with a proactive approach to improving project outcomes.

- Excellent self-organization, time management, and prioritization skills.

Availability to work GMT+2 hours (10 am to 7 pm).

What We Offer:

- A work culture built on mutual success, trust, and continuous growth;

- Competitive compensation with clearly scheduled salary reviews and raises;

- A high-performing project management team and an inspiring atmosphere of camaraderie;

- The opportunity to lead a talented team of top-tier developers and designers;

- Sports compensation to help you stay active and energized;

- Paid vacation and sick leave — because your well-being matters;

- Comprehensive health insurance coverage;

- A modern, comfortable office in the center of Lviv;

- An amazing team, warm atmosphere, and engaging corporate events.

UPQODE is looking for a skillfull Content Manager to strengthen our team.

Requirements:

- Desire to develop in Web Development, Web Design and Digital Marketing
- Upper-intermediate English level
- Structured thinking
- An eye for detail, high level of accuracy
- Managerial skills
- Willingness to learn

Will be a plus:

- Experience in Webflow, Wordpress, Shopify, Framer, Duda
- Experience in Figma
- Experience in SEO
- Experience in Web Design
- Knowledge of any Website CMS
- Basic knowledge of HTML/CSS

Responsibilities:

- Building/Designing websites on Webflow, Wordpress, Shopify, Framer, Duda
- Content adding and editing on the websites (all mentioned CMS)
- Collaboration with developers, designers and marketing team members
- Testing functionality
- Writing Documentation
- Promoting Company Products

What We Offer:

- A work culture built on mutual success, trust, and continuous growth;

- Competitive compensation with clearly scheduled salary reviews and raises;

- A high-performing project management team and an inspiring atmosphere of camaraderie;

- The opportunity to lead a talented team of top-tier developers and designers;

- Sports compensation to help you stay active and energized;

- Paid vacation and sick leave — because your well-being matters;

- Comprehensive health insurance coverage;

- A modern, comfortable office in the center of Lviv;

- An amazing team, warm atmosphere, and engaging corporate events.