Jobs at Djinni

Kraków, Poland. Hybrid — 2 days per week from the office.
Own Caliente's data lake — the system of record for millions of financial events a day (bets, wallet movements, live odds) across 12M+ active users. You decide how that data lands, is stored, retained, and governed on S3 + Snowflake/Databricks, so analytics, finance, and regulators all see accurate, reconciled data with zero drift from source.

Kraków, Poland. Hybrid — 2 days per week from the office. 

What you'll be doing

• Own the lakehouse architecture: bronze/silver/gold layers, Iceberg/Delta tables, schema evolution.
• Land operational data via CDC streaming (Kafka, Debezium), handling late and duplicate events.
• Design data layout for speed and cost: partitioning, compaction, file sizing, query performance on Trino/Athena/Snowflake.
• Own retention and archival: storage tiering, regulatory retention, immutability, GDPR deletion.
• Guarantee correctness: freshness SLAs, drift detection, reconciliation against the source wallet and ledger systems.
• Own governance: catalog and lineage, row/column access control, PII masking, encryption, audit trails.
• Monitor ingestion health, data anomalies, and cloud storage/compute spend.

Must-have

• Lakehouse architecture — bronze/silver/gold layering, an open table format (Iceberg, Delta, or Hudi), schema evolution.
• Data layout & query optimization at TB+ scale — partitioning, compaction, file sizing, query performance on Trino/Athena/Snowflake.
• Cloud lakehouse/DWH in production — Snowflake, Databricks, or BigQuery.
• CDC & streaming ingestion — Kafka + Debezium or equivalent; late, duplicate and out-of-order events.
• Strong SQL and data modeling — enough relational grounding to reason about the OLTP systems you capture from. Critical for financial ledgers.
• Correctness — freshness SLAs, drift detection, reconciliation against source wallet/ledger systems.
• Governance — catalogs, lineage, row/column access control, PII masking, retention, GDPR deletion.
• Cloud object storage — S3 or GCS, plus storage tiering and archival.
• Python and an orchestrator — Airflow or Dagster, as tools.

Nice to have

• Fintech, iGaming, or another regulated, audit-heavy environment.
• Cost monitoring / FinOps for storage and compute spend.
• Hudi specifically; Dagster specifically.
• Immutability / WORM regulatory retention.

Country Manager – Nepal, Sri Lanka & Bangladesh

Let’s Start With a Hello

We’re looking for an experienced Country Manager to take ownership of our South Asian markets: Nepal, Sri Lanka, and Bangladesh.

This role is for a business-oriented professional who can develop regional strategy, scale local traffic and partnerships, lead Local Managers, and drive sustainable GGR growth across multiple GEOs.

You’ll have the opportunity to influence key business decisions, identify new growth opportunities, and work closely with cross-functional teams to scale our presence across the region.

Your Mission

• Drive GGR growth and overall business performance across assigned GEOs.
• Develop and implement country-specific growth strategies, identifying opportunities, priorities, and action plans.
• Monitor key business metrics, including GGR, FTD, Retention, LTV, ARPU, and ARPPU.
• Lead and develop Local Managers, set targets, prioritize initiatives, and monitor performance.
• Expand and scale local traffic sources, affiliate partnerships, and RevShare deals.
• Identify growth opportunities and operational bottlenecks across Product, Retention, Promo, Payments, and other functions.
• Collaborate with cross-functional teams to implement solutions that improve business performance.
• Launch new GEOs and scale successful strategies and practices across the region.

What We’re Looking For

• Proven experience in iGaming as a Country Manager, Regional Manager, Head of GEO, or in a similar leadership role.
• A strong track record of driving business results and growing key GEO performance metrics.
• Experience managing and developing multiple markets simultaneously.
• Team management skills, including goal setting, prioritization, performance monitoring, and employee development.
• Experience scaling local traffic sources and developing affiliate partnerships, including RevShare models.
• Strong analytical skills and the ability to identify growth opportunities through data.
• Experience working cross-functionally with Product, Retention, Promo, Payments, and other teams.
• Russian language proficiency and English sufficient for daily communication and business negotiations.

It’s a Plus If You Have

• Hands-on experience with Asian markets, particularly Bangladesh, Pakistan, Nepal, or Sri Lanka.
• Successful experience launching and developing new GEOs from scratch.
• An established network of local partners and affiliates.
• Proven cases of scaling successful strategies across multiple markets.
• Experience building and expanding local teams.

What We Offer

• Ownership of multiple GEOs across South Asia, with direct responsibility for business performance.
• A team of Local Managers across assigned countries.
• The opportunity to influence regional strategy, traffic acquisition, product development, and key business metrics.
• Involvement in launching new GEOs and scaling the region further.
• Close collaboration with Product, Retention, Promo, Payments, and other cross-functional teams.
• Competitive compensation and a performance-based bonus system.

Ready to take ownership of a region and drive its next stage of growth? Let’s talk!

We are looking for a Senior Microsoft Dynamics 365 ERP Architect to lead the technical side of an ERP project for a healthcare client. You will own the technical vision of the solution and watch for technology risks from the very start. You will customize and develop Microsoft Dynamics 365 to fit business needs, and build new solutions from scratch with input from business analysts and product owners. Data migration is a big part of the work, so you need to know its usual problems and plan for them. You will design and drive the IT roadmap, meet regularly with client managers and development teams, and work closely with a small team of 3–5 people and outside vendors. This role suits a senior architect with strong Dynamics 365 / AX expertise who puts the client first and explains things clearly to people at every level.

Details:

• Schedule: Full time
• Location: Remote – Armenia, Kyrgyzstan or Uzbekistan (work in CET hours)
• Start: ASAP
• Duration: Long-term
• English: Fluent
• Type of collaboration: B2B Contract

About the project:
The client is a healthcare company that runs its core business processes on Microsoft Dynamics 365 ERP. It is developing and extending its ERP solution to better fit its business needs, including new features built from scratch. Moving data from older systems is a key part of the project and needs careful planning. The work involves a small internal team of 3–5 people and several outside vendors, so clear coordination is essential. The project follows an IT roadmap that the architect will help design and drive. The team works in CET hours and stays in close contact with the client's managers and stakeholders.

You have:

• Solid, senior-level expertise in Microsoft Dynamics 365 ERP / AX
• Experience leading the technical vision and architecture of Dynamics 365 solutions
• Experience customizing and developing Dynamics 365 to fit business requirements
• A strong understanding of data migration problems
• Experience working with outside vendors
• Experience designing and carrying out an IT roadmap
• An excellent client-first mindset and communication skills
• Fluent English
• Based in Armenia, Kyrgyzstan or Uzbekistan and able to work in CET hours

Nice to have:

• Experience in the healthcare industry
• Experience building Dynamics 365 solutions from scratch

What to do:

• Lead the technical vision of the Dynamics 365 solution and manage technology risks
• Customize and develop Microsoft Dynamics 365 to fit business needs
• Build new solutions from scratch with input from analysts and product owners
• Plan and guide the move of data from older systems
• Design and carry out the IT roadmap
• Meet regularly with client managers and development teams
• Work closely with a team of 3–5 people and with outside vendors
• Put the client first and keep communication with stakeholders clear and regular

About the Role

We are looking for a Retention Specialist who will take ownership of retaining the sports betting audience through a loyalty program, gamification, and event-driven and seasonal campaigns.

This is a full-cycle, hands-on role: you come up with the mechanics yourself, build them in Smartico (segments, journeys, bonuses, gamification), launch them, and analyze the results yourself.

An important part of the context: there is currently no direct lead overseeing this role, so no one will be assigning tasks to you. You will set your own priorities based on the sports calendar, retention metrics, and insights from the data. Later, a Lead of Sports Retention Tribe will join and you will become part of their team, but during the first few months, this role is best suited for someone who does not need daily management.

Vertical specifics: sports retention revolves around the sports calendar. IPL, World Championships, major tournaments, and other key events create peak periods that require preparation weeks in advance. Between these peaks, the audience needs to be retained through regular engagement mechanics. The ability to work effectively within this rhythm is at the core of the role.

Responsibilities
Sports Loyalty Program
Own the sports loyalty program: mechanics, tiers, rewards, and economics.
Continuously develop and optimize the program: identify what drives retention, what does not work, and what should be changed — all backed by data.
Ensure alignment between loyalty and gamification so that the mechanics reinforce rather than conflict with each other.
Gamification
Design and launch gamification mechanics in Smartico: missions, tournaments, achievements, and leaderboards tied to sports events.
Connect gamification with bonus mechanics and the loyalty program.
Iterate based on engagement results: a mechanic either improves the target metric or is discontinued.
Event-Driven and Seasonal Campaigns
Own the sports event calendar: plan campaigns for key events such as IPL, global tournaments, and local peak periods weeks in advance rather than reacting at the last minute.
Manage the full campaign cycle: idea → mechanics → segmentation → setup in Smartico → launch → post-campaign analysis and economics.
Run seasonal campaigns between major peaks to retain and engage regular users during quieter periods.
Prepare briefs for the Content team, including requirements for copy and creatives.
 

Segmentation & Experimentation
Work with sports audience segmentation based on RFM, activity, and lifecycle. Every campaign should have a clearly defined segment — no generic “send to everyone” campaigns.
Use control groups by default: campaign impact should be demonstrated through uplift, not just absolute numbers.
Run A/B tests of mechanics, offers, and communications.
Analytics & Reporting
Regularly monitor retention metrics for sports cohorts using Smartico Data Studio.
Conduct post-campaign analysis for every campaign, including engagement, uplift, bonus costs, and overall campaign economics.
Provide regular reporting to management on the performance of the sports vertical.

The bonus budget is managed at a higher level within the organization. You will plan campaign costs and justify their economics, while final approval remains with the manager.

Role Metrics
Sports cohort retention: D7/D30 redeposit rate among sports bettors.
Event activation: percentage of the user base engaged in event campaigns and their activity during peak periods.
Bonus cost efficiency: campaign uplift versus control groups and cost per retained player.
 

Requirements
2+ years of experience in Retention/CRM within iGaming, including mandatory hands-on experience specifically with the sports betting vertical. Be prepared to discuss 2–3 campaigns: the event, mechanics, target segment, and achieved uplift.
Hands-on experience working with a CRM platform. Smartico is a strong advantage; Optimove, Fast Track, and Symplify are also relevant. You should be comfortable working with segments, journeys, bonus mechanics, and gamification.
Strong understanding of the betting audience: what drives sports bettors, how their behavior differs from casino players, and how their engagement cycle is structured around sporting events.
Solid analytical foundation: cohort analysis, control groups, dashboard interpretation, and basic bonus economics.
High level of autonomy: ability to build your own work plan based on the sports calendar and performance metrics without relying on externally assigned tasks. This will be assessed through a case during the interview.
English: sufficient for reading documentation and handling day-to-day professional correspondence.
 

Nice to Have
Knowledge of the Indian market and cricket audience, particularly IPL as the key annual peak.
Experience launching or relaunching loyalty programs.
Experience with gamification modules such as tournaments, missions, and leaderboards.
Understanding of responsible gaming restrictions related to communications and bonuses.
What We Expect in the First 3 Months

Within the first three months, we expect you to have:

Built and implemented an event calendar covering the next quarter.
Launched several full-cycle campaigns with post-campaign analysis and control groups.
Conducted a diagnostic review of the sports loyalty program and developed a data-backed improvement plan, including its economics.

Performance will be evaluated based on retention metrics and campaign uplift — not on the number of campaigns launched.

We offer
Fully remote work opportunity
Enhanced leave benefits:
20 days of paid vacation
5 paid days off
14 paid sick leaves
Company clubs & communities
Celebration gifts for personal milestones
Corporate online events, raffles & challenges
Corporate English program
Corporate yoga classes
Team-building activities
Coworking compensation
Training and development programs (internal & external).

About the Role

We are looking for a proactive and creative Retention professional who can join our team and put their modern marketing expertise into practice. We stay on top of market trends and follow established CRM framework standards.

The Retention Specialist will play a key role in shaping the strategy for engaging our customer base with promotional content, setting up and improving internal processes within the department, and, at times, making decisions with incomplete information.

Responsibilities
Plan the promotional and communication calendar;
Create and test customer segments, determining which customers to retain or reactivate and how;
Launch end-to-end promotional and bonus campaigns;
Prepare technical briefs for marketing content, including banners, emails, and copy;
Manage customer communications across multiple channels: SMS, email, push notifications, call center, and in-app messaging;
Analyze campaign performance and identify growth opportunities;
Develop and test hypotheses to improve existing retention mechanics;
Collaborate cross-functionally with Product, IT, Analytics, Customer Support, Design, Risk, and Marketing teams.
Requirements
Experience working with ESP, CRM, and/or CDP platforms; knowledge of Smartico would be a plus;
Understanding of marketing and retention mechanics in the betting and iGaming industries;
Strong analytical skills and experience with Power BI or Tableau;
Advanced Excel skills are required, including VLOOKUP and PivotTables;
Ability to analyze and segment customer databases and identify growth opportunities;
Understanding of key product metrics;
Knowledge of standards and benchmarks for direct communication channels;
Upper-Intermediate English (B2) or higher — you should be able to review English-language content, communicate with external vendors/contractors, and prepare clear technical briefs.
Nice to Have
Previous experience in betting and/or iGaming;
Experience working in an Agile environment;
Strong Excel reporting skills and the ability to create clear, visually appealing, and useful reports;
Basic understanding of statistics and probability theory;
A good eye for design and the ability to distinguish high-quality content from poor-quality content and provide clear feedback for revisions.

We offer:
-The opportunity for remote work from anywhere in the world.
-A friendly atmosphere and people who love their work.
-Managers interested in team member development.
-20 working days of vacation, 5 days off, and sick leave compensation.
 

UI/UX Designer (iOS, Subscription Apps)
 

Work format: Remote
 

We are looking for a UI/UX Designer who can create intuitive and visually appealing interfaces for iOS subscription-based applications. We value someone who understands user flows, is familiar with Apple Human Interface Guidelines (HIG), and knows how to combine a seamless user experience with strong visual design.
 

Responsibilities :

• Design interfaces for iOS subscription-based applications.
• Create onboarding flows and paywalls, taking subscription logic and user experience into account.
• Redesign existing applications and improve their interfaces.
• Create App Store screenshots and other marketing visuals.
• Research competitors, explore references, and adapt effective design solutions to product needs.
• Prepare Figma layouts for handoff to developers.
• Independently develop design solutions and align key decisions with the Head of Design.
   

Requirements :

• Experience designing iOS applications with subscription-based business models.
• A portfolio showcasing mobile apps, including onboarding flows, paywalls, and App Store screenshots.
• Understanding of Apple Human Interface Guidelines (HIG).
• Ability to create clean, intuitive, and logical user flows.
• Graphic design skills, including composition, typography, color theory, and visual hierarchy.
• Strong proficiency in Figma.
• Ability to analyze references and adapt successful solutions to specific product needs.
   

Nice to Have :

• Experience using AI tools to create and enhance visual concepts.
• Understanding of onboarding and paywall optimization for subscription-based apps.
   

What We Offer :

• Career growth: Opportunities to develop your skills, take on new challenges, and grow professionally alongside the team.
• A supportive team environment: A friendly, collaborative atmosphere where people share ideas, support one another, and work together toward common goals.
• A Russian-speaking team: Comfortable communication and collaboration in a Russian-speaking environment.
• Creative freedom: The opportunity to contribute your ideas, influence design decisions, and make a meaningful impact on our products.
• Remote work: Flexibility to work from wherever you feel most productive.

We’re Hiring: B2C Affiliate Lead | iGaming 

We’re looking for a B2C Affiliate Lead to strengthen our team and drive affiliate acquisition and growth across LATAM.

We need someone who knows how to find and build relationships with affiliates, analyze campaign performance, and scale traffic while maintaining acquisition costs and traffic quality.

What you’ll do:

• Source, recruit, and develop relationships with affiliate partners and webmasters across LATAM.
• Analyze competitors and market opportunities across GEOs.
• Set up affiliate offers and prepare media kits for partners.
• Track campaign performance, analyze statistics, and deliver regular reports.
• Develop payout policies and affiliate terms.
• Scale traffic while maintaining target CAC and quality standards.

What we’re looking for:

• Experience in affiliate marketing, preferably in iGaming/B2C.
• An existing network of affiliate contacts across LATAM.
• Understanding of CPA, RevShare, and Hybrid models.
• Technical knowledge of postbacks, S2S tracking, and UTM parameters.
• Experience working with affiliate networks and BI/analytics tools.
• Strong communication, negotiation, and relationship management skills.
• Ownership, accountability, and a results-driven mindset.

What we offer:

• Remote work.
• Flexible working hours: 9:00–18:00 or 10:00–19:00.
• Preferred time zones: UTC+2 to UTC+6.
• Probation period: up to 3 months.
• A small team and the opportunity to contribute directly to affiliate growth.

We are looking for a Senior Microsoft Dynamics 365 Finance Functional Consultant to lead the finance part of ERP implementations for a retail client. You will run discovery workshops with the business and match complex requirements to what standard D365 Finance can do. Then you will run a detailed fit-gap analysis to find what is missing. You will write functional design documents, process flows and specifications for D365 developers. You will also guide setups that use several currencies, legal entities and accounting standards (multi-GAAP). The role covers the core finance processes: Record to Report, Procure to Pay, Order to Cash, fixed assets, cost management, budgeting and tax. You will also lead financial data migration, testing, cutover and support after go-live, and set up security roles and Segregation of Duties rules. This role suits a hands-on consultant who has done several full D365 Finance implementations and is comfortable leading workshops with finance teams.

Details:

• Schedule: Full time
• Location: Remote – CEE, Southern Europe or Ukraine (work in CET hours)
• Start: ASAP
• Duration: Long-term
• English: Fluent
• Type of collaboration: B2B Contract

About the project:
The client is a retail company that is implementing or extending Microsoft Dynamics 365 Finance & Operations across its business. It has a complex structure, with several legal entities, multiple currencies and reporting under different accounting standards. The project covers the whole finance area, from general ledger and fixed assets to payables, receivables, cost accounting, cash management, budgeting and local tax rules. Moving data from old systems, testing and a smooth go-live are key parts of the work. The team works in CET hours and stays in close contact with the client's finance and business teams. The goal is a stable, well-controlled finance platform that uses standard D365 features wherever possible.

You have:

• 3+ years of experience implementing ERP finance modules
• At least 2 full lifecycle implementations of D365 Finance (F&O)
• A strong understanding of IFRS and US GAAP, financial consolidation, the asset accounting lifecycle, P2P, O2C, cost accounting and local tax requirements
• Hands-on experience with the core D365 F&O modules: General Ledger, Fixed Assets, Asset Leasing, Accounts Payable, Accounts Receivable, Cost Management & Cost Accounting, Cash & Bank Management, Budgeting & Budget Control and Tax
• Experience leading discovery workshops and fit-gap analysis
• Experience writing functional design documents (FDDs) and specifications for developers
• Experience migrating financial data with the Data Management Framework (DMF)
• Experience with SIT, UAT, cutover planning and support after go-live (hypercare)
• Experience defining Segregation of Duties rules and D365 security roles
• Microsoft Certified: Dynamics 365 Finance Functional Consultant Associate (MB-310)
• Fluent English
• Based in CEE, Southern Europe or Ukraine and able to work in CET hours

Nice to have:

• Experience in the retail industry
• Experience with implementations that use several currencies, legal entities and accounting standards (multi-GAAP)

What to do:

Functional architecture and solution design

• Lead discovery workshops and match complex business requirements to standard D365 Finance features
• Run detailed fit-gap analysis
• Write functional design documents (FDDs), process flowcharts and technical specifications for D365 developers
• Guide the functional design for setups with several currencies, legal entities and accounting standards

Core finance processes

• Deliver and configure the main finance processes: Record to Report (R2R), Acquire to Dispose (A2D), Accounts Payable (Procure to Pay), Accounts Receivable (Order to Cash), Cost Management, Cash & Bank Management, Budgeting & Financial Planning, and Tax Management & Localisations

Data and system delivery

• Lead the migration of financial data with DMF: open vendor and customer balances, historical transactions, GL accounts, costing data and fixed asset books
• Run System Integration Testing (SIT) and User Acceptance Testing (UAT)
• Plan the cutover and support users after go-live
• Define Segregation of Duties rules, custom D365 security roles and internal control frameworks

We are a digital advertising team that has been working with direct publishers and advertisers worldwide since 2018. We provide high-quality traffic, broad geographic coverage (Tier 1–3, 240+ countries), and various advertising formats (banner, popunder, push, etc.).
 

We are currently developing our commercial direction and are looking for managers to attract new advertisers. We consider candidates with sales experience from various industries — we are ready to train you in everything related to the specifics of online advertising.
 

This is an opportunity to apply your sales skills in the international market and grow in a promising technology-driven area.
 

What you will do:

• Find and attract new advertisers and partners worldwide.
• Identify potential clients through LinkedIn, Google, Telegram, and other online sources.
• Build communication with clients: from first contact to negotiations and the start of cooperation.
• Conduct negotiations with international partners primarily in English.
• Maintain the client database in CRM and work on expanding the portfolio of new advertisers.
   

What is important to us:

• Sales experience and the ability to independently find an approach to clients.
• Confident English (target level — B2 or above), sufficient for communication and negotiations.
• Strong communication skills, initiative, and the ability to present proposals persuasively.
• Results orientation, a desire to develop in sales and increase income.
• Basic analytical skills: confident work with numbers and percentages.
   

Would be an advantage: sales experience in premium banking, real estate, the automotive industry, or other areas with active client work.

AdTech experience is not required — real sales skills, English, and the desire to grow are more important.
 

What we offer:

• 100% remote work in the international advertising business.
• Full training from scratch in AdTech specifics and working with advertisers.
• Personal support from a manager, ready-made client search methods, and training materials.
• A convenient CRM and established tools for working with the client base.
• Paid vacation (24 days) and sick leave.
• Work in a team where you can directly influence your own results and the development of the commercial direction.

We are looking for an experienced Dynamics 365 Developer to support a global Microsoft Dynamics 365 CRM system, with a focus on Sales, Pricing and Quoting. You will start with clearly defined development tasks. For example, you will connect Pricefx's AI pricing recommendations to Dynamics 365 and add past quote prices to the Quote Line Manager. You will also build the CRM side of a new Base Conditions interface and improve existing quoting features, such as quick entry and how long product names are shown. You will review requirements and the existing custom code, suggest technical options and agree on the design with internal Product Owners and Architects. Then you will build, test and document what was agreed. Once your onboarding goes well, you can grow your expertise across the wider Pricing and Quoting area, including configurable products, document generation and SAP/ERP processes.

Details:

• Schedule: Full time
• Location: Remote
• Start: ASAP
• Duration: Long-term
• English: Fluent
• Type of collaboration: B2B Contract

About the project:
The client is an international company that runs a global Microsoft Dynamics 365 CRM system for its sales teams. The system handles key sales processes, especially pricing, conditions and quotes, and it has many custom features. It is connected to other platforms: Pricefx for AI-based pricing, dox42 for creating documents, and SAP/ERP for pricing and conditions. The client is bringing in outside support to deliver a set of clearly defined improvements to this system. The work starts with focused development tasks and can grow over time into owning more of the Pricing and Quoting area. You will work closely with internal Product Owners and Architects and follow clear architecture and technical guidelines.

You have:

• Several years of experience with Microsoft Dynamics 365 Sales and Dataverse
• Strong hands-on development skills in C#/.NET, Plug-ins, Custom APIs and the Dataverse Web API/SDK
• Experience with JavaScript/TypeScript for Model-driven Apps
• Experience with REST APIs, JSON and system integrations
• Experience with Dynamics Solutions, ALM, source control and testing
• Ability to understand both business and technical requirements and discuss solution options with Product Owners and Architects
• Ability to work on your own with existing custom code
• Fluent English

Nice to have:

• Experience with Config-Quoting / configurable products
• Experience with Pricefx / AIPA
• Experience with Quote Line Manager
• Experience with dox42 document generation
• Knowledge of SAP/ERP pricing, condition and quoting processes

What to do:

• Connect Pricefx (AIPA) to Dynamics 365 through APIs, so AI pricing recommendations appear in the condition and pricing process
• Extend the existing Quote Line Manager so it shows past quote prices
• Build and improve the CRM side of a new online interface for Base Conditions
• Make targeted improvements to existing quoting features, such as quick entry and how long product names are shown
• Review requirements and existing custom code on your own, and suggest technical options that fit the client's architecture and technical guidelines
• Agree on the solution design with internal Product Owners and Architects
• Build, test and document the agreed solutions
• After onboarding, gradually build expertise in Config-Quoting, Pricefx/AIPA, Quote Line Manager, dox42 and SAP/ERP pricing and quoting processes

We are looking for an experienced Senior Technical Consultant / Developer to keep building a global Dynamics 365 Customer Service and Field Service environment. The role focuses on Dynamics 365 / Dataverse backend development, system integrations and making processes work better. You will improve the whole case flow: creating cases, case types, resolving cases, handling attachments and connecting customer chat. You will also build AI features that suggest the case type, failure category or case name automatically. In Knowledge Management, you will improve the editor and connect knowledge articles to case processes. In On-Site Service, you will build connections for service scheduling, service documents and SAP/CRM systems. This role suits a hands-on Dynamics 365 expert who is strong in C#/.NET and enjoys solving complex integration problems.

Details:

• Schedule: Full time
• Location: Remote in EU
• Start: ASAP
• Duration: Long-term
• English: Fluent
• Type of collaboration: B2B Contract

About the project:
The client is an international company that runs its service operations on a global Dynamics 365 Customer Service and Field Service platform. The platform covers case management, knowledge management and on-site service for customers in many countries. It is connected to other business systems, including SAP Commerce Cloud, SharePoint and asset and service platforms. The client now wants to make its service processes faster, more consistent and easier to use. The main topics are easier-to-use case screens, AI help in handling cases, better use of knowledge articles and smoother service scheduling. Your work will directly shape how service teams and customers work together every day.

You have:

• Several years of experience with Dynamics 365 Customer Service and Dataverse
• Strong skills in C#/.NET, Plug-ins, Custom APIs and the Dataverse Web API/SDK
• Experience with Cases, Activities, Accounts, Contacts and Security Roles
• Experience with REST APIs, JSON and OAuth2/OpenID Connect
• Experience with Request Management / RMA processes
• Experience with SAP Commerce Cloud and OCC APIs
• Experience with Power Pages
• Solid experience with backend development and system integrations
• Fluent English

Nice to have:

• Experience with Dynamics 365 Field Service
• Experience with Knowledge Management
• Knowledge of On-Site Service processes
• Experience with SharePoint integration
• Experience with asset and service integrations

What to do:

Case Management

• Keep developing how cases are created, typed and resolved
• Make case forms easier to use
• Make attachments and files work the same way across all cases
• Let several customer contacts and extra collaborators follow or be kept informed on a case
• Connect customer chat with case management
• Build AI features that automatically suggest the case type, failure category or case name

Knowledge Management

• Keep developing the Knowledge Management editor and make it easier to use and faster
• Connect Knowledge Management to case processes and to the channels linked to them
• Give technical support when knowledge articles are added to more platforms

On-Site Service / Integration

• Build connections for On-Site Service Scheduling and Online Service Scheduling
• Build the service documents created after a booking is closed, service delivery notes and the handling of CRM and asset data
• Build service integrations with SAP and CRM systems
• Deliver agreed efficiency improvements in the Field Service environment

About the Client

Our client is a leading global healthcare organization, driving innovation in pharmaceuticals, biotechnology, and patient-centric solutions.

We develop advanced data and analytics solutions that help global organizations turn complex data into intuitive digital tools, enabling teams to make informed decisions in their daily operations and long-term strategy. Our projects span modern operational applications, interactive dashboards, and advanced analytics platforms designed to deliver actionable insights across multiple business domains.

About the Role

We are looking for an experienced Middle/Senior UI/UX Designer to support the development and enhancement of data-driven applications and business intelligence solutions for a global pharmaceutical company.

The role involves designing intuitive, user-friendly interfaces for enterprise web applications, analytical dashboards, and reporting solutions used by commercial, sales, and marketing teams.

The ideal candidate combines strong UI/UX design expertise with practical experience in Business Intelligence, data visualization, and analytics-driven products, including Power BI dashboards.

Key Responsibilities

• Design intuitive, user-centered interfaces for enterprise web applications, analytical dashboards, and BI solutions.
• Create visually effective and user-friendly Power BI dashboard designs, focusing on layout, information hierarchy, usability, and data visualization.
• Design interactive analytical interfaces that help users explore complex datasets, monitor KPIs, and identify actionable business insights.
• Develop wireframes, user flows, interactive prototypes, and high-fidelity mockups.
• Translate complex business requirements and analytical needs into clear, functional design solutions.
• Collaborate with business stakeholders, BI developers, data analysts, and frontend engineers to ensure effective design implementation.
• Maintain and evolve design systems, reusable UI components, and visual guidelines across different applications.
• Apply UX best practices to improve navigation, accessibility, consistency, and overall user experience.

• Iterate on designs based on stakeholder feedback, user needs, and usability insights.

   

Required Skills & Experience

• 4+ years of experience as a UI/UX Designer, Product Designer, or similar role.
• Strong portfolio demonstrating experience designing enterprise web applications, analytical dashboards, or data-intensive products.
• Proficiency in design tools such as Figma, Sketch, Adobe XD, or similar.
• Experience designing BI dashboards and data visualization interfaces, preferably for Power BI.
• Experience designing interfaces for React-based web applications.
• Solid understanding of data visualization principles, including effective presentation of KPIs, charts, tables, filters, and analytical insights.
• Ability to translate complex data and business requirements into intuitive, user-friendly interfaces.
• Strong understanding of user-centered design, information architecture, interaction design, and usability best practices.
• Experience collaborating with cross-functional teams, including developers, business analysts, and business stakeholders.
• Strong communication, analytical thinking, and problem-solving skills.

• English Upper-Intermediate+.

   

Nice to have

• Familiarity with Palantir Foundry or similar enterprise data platforms.

Formula Spin is an ambitious team specializing in the development of slot games.

Our mission is to create innovative, engaging, and high-quality games that set new standards in the industry.

We’re not just looking for a manager, but for someone who’s ready to “energize” the brand and grow with us!

Responsibilities:

• You know how to build brands and digital strategies.
• You’re fluent in written and spoken English, Ukrainian, russian.
•  You’re proactive, creative, and love out-of-the-box ideas.

Requirements:

• Shape the brand’s voice and style (Brandbook, ToV).
•  Grow our presence on LinkedIn (company and CEO profiles) and other social media platforms.
• Organize our participation in global events: ICE, SiGMA, iGB.
•  Work with streamers, partners, and the media.

Will be a plus:

• You have experience in iGaming/Tech.

Why join us?

• Work in an international iGaming company with a growing
• partner portfolio
• Competitive salary fixed in $
• Remote work with a convenient schedule
• Open culture, no bureaucracy, quick feedback loops
• A friendly and supportive team of professionals.
• Space for professional growth and development of your ideas.

About Come Back Agency & Client Position

Come Back Agency supports US software and technology companies by running their hiring process. We work with delivery and leadership teams to define roles, screen candidates, and manage interviews. Successful candidates are hired directly by the company and become part of its team.

This position is with a US-based software company providing custom development and AI implementation for North American clients. The team builds and maintains production software, including AI-enabled systems, and works in long-term client engagements. Team members operate as part of an internal, distributed team and collaborate directly with client stakeholders.

About the Role

As we scale our operations and infrastructure, we are looking for a hands-on DevOps / Platform Engineer who can design robust cloud environments, standardize infrastructure templates, and support our compliance readiness.

In this role, you will build automated end-to-end cloud infrastructure, manage multi-account AWS environments, support Kubernetes clusters, and collaborate on security hardening. You will also play a key role in supporting upcoming enterprise vendor reviews and compliance readiness (SOC 2 / ISO 27001) by gathering evidence, addressing security gaps, and utilizing cloud security mechanisms.

What You Will Do

• Cloud Architecture & Multi-Account Setup: Design, build, and maintain AWS infrastructure from scratch; standardize multi-account environments (AWS Organizations) and repeatable landing zones.
• Infrastructure & CI/CD: Manage Infrastructure as Code using Terraform and maintain scalable automated CI/CD pipelines (primarily GitHub Actions).
• Container Orchestration: Support and maintain production Kubernetes clusters (Amazon EKS).
• System Migration: Assist with migrating internal and client services/applications to AWS in alignment with security best practices.
• Security Hardening & Access Control: Implement least privilege access (IAM), secrets management, network isolation, and standard security practices across cloud environments.
• Compliance Readiness & Evidence Gathering: Support SOC 2 and/or ISO 27001 readiness by identifying security gaps, collecting audit evidence, and providing technical artifacts (using AWS Artifact, Security Hub, or integrated compliance tools).
• Observability & Incident Support: Standardize logging, monitoring, and alerting across environments to ensure full auditability and infrastructure reliability.
   

Requirements

• Experience: 2.5+ years of practical DevOps / Platform / Cloud Engineering experience managing cloud infrastructure.
• AWS & Infrastructure Design: Strong experience with AWS (IAM, VPC networking, compute, logging) and hands-on experience or familiarity with AWS Organizations and multi-account structures.
• Containers & Kubernetes: Hands-on experience managing and supporting production Kubernetes clusters (Amazon EKS).
• Infrastructure as Code (IaC): Solid experience writing and maintaining Terraform scripts.
• CI/CD: Practical experience configuring deployment pipelines from scratch (GitHub Actions preferred, or GitLab CI / Bitbucket Pipelines).
• Practical Security & Compliance: Familiarity with cloud security controls (IAM, encryption, vulnerability scanning) and practical experience with evidence collection and gap remediation for SOC 2 or ISO 27001 audits.
• Communication: B2+ English level (upper-intermediate or higher) for effective daily communication with US-based stakeholders and auditors.

Nice to Have

• Experience or familiarity with compliance automation platforms (e.g., Vanta, Drata, Secureframe, or AWS Security Hub).
• AWS Certifications (e.g., AWS Certified Solutions Architect, SysOps Administrator, or AWS Certified Security - Specialty).
• Experience with cloud application migrations.
   

What We Offer

• Working hours aligned with US time zones, typically 16:00–23:59 Kyiv time.
• Company-sponsored English lessons to support clear and confident communication.
• Paid vacation and sick days.
• Fully remote work model.
• Opportunities for professional growth and support with professional certifications.
• Structured, personalized onboarding to help you ramp up effectively.

Apply with your resume and a short note outlining your relevant experience. You can also submit it through our website at comeback.ua. Selected candidates will be contacted by Come Back Agency.

Location: candidates must be physically based in the US or Canada, with the right to work there. Full overlap with Central Time (US) business hours. 

Format: long-term contract, full-time 

Rate: $30–35/h (contractor, net) 

Start: early–mid December 2026 

About the project 

A US fintech/payments SaaS company is looking for a Senior Full-Stack Engineer to join a very small product team. The product is an AI-driven platform that helps subscription merchants recover failed payments. You will work directly with the lead engineer, with minimal hand-holding. 

What you will do 

- Build frontend features in React / Next.js (deployed on Vercel) 

- Build backend services in Python / FastAPI (microservices on AWS), including new payment provider integrations 

- Integrate external services (payment processors, email delivery) - Work with the product's AI components on the integration level - Cover merchant requests and support tasks with the lead engineer

 - Write your own automated tests 

Requirements 

- 5+ years of full-stack experience

 - Strong React and Next.js 

- Solid Python (FastAPI or similar) 

- Microservices on AWS, CI/CD basics 

- Experience integrating LLM / AI services into a product 

- Fluent, confident spoken English: you will talk to the team and merchants daily

 - Self-sufficient, clear written communication, calm with on-call style interruptions 

Nice to have

 - Payments / PSP integrations (Stripe, Braintree, Adyen) 

- Temporal or other workflow orchestration 

Hiring process Screening call → technical interview → client interview → possible short take-home (3–4 h) → contract.