Jobs at Djinni

Sii Ukraine is a subsidiary of Sii Poland — the leader in IT, engineering, and consultancy services with over 7500 IT experts in Poland and more than 250 prestigious customers. We are looking for ambitious and top-quality professionals to join our project teams. 

We are looking for a Senior Power BI Developer with experience in Microsoft Dynamics 365 to join the project supporting CRM-driven analytics and reporting across multiple countries and business units. In this role, you will be responsible for building and optimizing reporting solutions based on Dynamics 365 data, ensuring high-quality insights for sales and service processes, and contributing to enterprise-scale BI initiatives.

Your tasks:

• Develop and maintain Power BI reports and dashboards based on Dynamics 365 data
• Work directly with CRM data models, including entities, relationships, and business processes
• Design and implement data integration solutions between Power BI and Dynamics 365 (dataflows, connectors, APIs)
• Embed Power BI reports into model-driven apps and ensure proper user context access
• Translate business requirements into scalable BI solutions and data models
• Ensure data accuracy, consistency, and performance of reporting solutions
• Collaborate with stakeholders across different countries and departments
• Support enterprise BI initiatives, including multi-country rollouts and reusable reporting templates
• Apply best practices in data governance, security, and role-based access control

Requirements:

• 4+ years of experience with Power BI development
• Hands-on experience with Microsoft Dynamics 365 (CRM) and Dataverse
• Strong understanding of data modeling, ETL processes, and data integration
• Experience working with Power BI dataflows, connectors, and embedding
• Understanding of CRM processes (sales, customer service, KPIs)
• Experience in enterprise-level BI environments
• Familiarity with Azure and/or Microsoft Fabric is a plus
• Strong analytical and problem-solving skills
• Good communication skills and ability to work with business stakeholders
• Upper-Intermediate or higher level of English
• Tax residence in Ukraine and fluency in Ukrainian

Genesis is a full-service international IT company. More than 1,500 people in five countries create products for more than 200 million unique monthly users. We are one of the largest partners of Facebook, Google, Snapchat, and Apple in Eastern Europe. Our ecosystem consists of more than 15 companies and an investment fund.

EverHelp is a company in the Genesis ecosystem. We’re a team of professionals developing outsourcing and support services for digital products worldwide at a dynamic pace. Since launching in 2021, the project has been rapidly scaling while maintaining a strong focus on team stability, professional growth, and high-quality customer experience.
In 2026, EverHelp was named one of the 28 Best Places to Work by the Business Intelligence Group — a global award recognizing companies with strong cultures and outstanding workplace environments.
 

We are currently seeking a Customer Support Representative (Junior) to join our team.

In this role, you will provide English-speaking support to users worldwide, helping them resolve issues related to subscriptions, billing, and product usage. You will work in a fast-paced environment where efficiency, empathy, and clear communication are essential.

Working schedule:

• 24/7 support format (Monday–Sunday);
• 16 shifts per month with a flexible rotating schedule;
• Up to 4 night shifts per month required to ensure full support coverage.

Your future responsibilities include:

• Handling incoming customer requests and calls, ensuring a high level of empathy and service quality;
• Supporting customers with subscription management, cancellations, and refunds;
• Evaluating customer situations and proactively offering solutions when needed;
• Processing partial or full refunds when appropriate;
• Performing basic troubleshooting before escalating issues to the technical team;
• Maintaining a balance between customer satisfaction and business needs;
• Managing a high volume of requests while maintaining quality standards.

KPI & performance expectations:

During the probation period, agents gradually reach full performance targets:

• Month 1: focus on learning processes and building response speed;
• Month 2–3: increasing response efficiency while maintaining high-quality support.

Performance is measured based on response speed and quality metrics.

Needed experience & skills:

Required:

• English level B2 or higher;
• At least 1 year of experience in customer-facing roles, or strong motivation to start a career in Customer Support;
• Ability to communicate clearly and confidently with international customers.

Soft skills:

• Multitasking and ability to work in a fast-paced environment;
• Adaptability and openness to learning new tools and processes;
• Openness to feedback and continuous improvement;
• Responsibility, honesty, and strong work ethic;
• Empathy and customer-focused mindset.

Nice to have:

• Previous experience with CRM systems;
• Experience handling high volumes of customer requests.

Work with EverHelp is about:

• Flexible shift schedule;
• A competitive compensation package with regular performance reviews;
• A supportive team environment with experienced professionals;
• Opportunity to work on one of the fastest-growing projects within the Genesis ecosystem;
• A clear and structured onboarding process with paid training.

Training program:

• 31 hours of training before starting independent work;
• Training is paid hourly;
• The program focuses on product knowledge, communication standards, and support workflows.

Career growth opportunities:

From this position, teammates can grow into roles such as:

• Billing Manager
• Quality Control (QC) Specialist
• Team Lead

We value long-term collaboration and actively support teammates who want to grow within the Customer Support direction.

Submit your resume and join our team 🚀

Quod Financial are looking for smart, curious people who enjoy solving puzzles and helping others. If you have the right attitude and a desire to dive into a fast-paced international environment, we will teach you the rest!

About Quod Financial

Quod Financial is a global provider of trading technology solutions, helping financial institutions operate efficiently in international markets. Our clients include banks, hedge funds, and trading firms around the world.

What Makes This Role Special?

Client-Facing Impact
You’ll be the first point of contact for our clients, helping them resolve issues and ensuring a smooth experience.

Strong Focus on Communication
Work closely with international clients and internal teams, improving your professional English every day.

Global Environment
Collaborate with colleagues and clients from different countries and cultures.

What We’re Looking For

1. Smart & Logical Thinker: You can connect the dots, ask the right questions, and break down a confusing situation into clear, manageable steps.
2. Conversational English (Intermediate+): You feel completely confident writing emails and jumping on a call to talk things through with international clients.
3. Tech-Curious (No prior experience needed!): You don’t need to know how to code. However, you shouldn’t be afraid of technology. If the idea of eventually learning how software works behind the scenes (like basic Linux or how to read logs) sounds like an exciting challenge, you belong here.
4. Calm Under Pressure: When things get chaotic, you stay cool, organized, and focused on finding a solution.

Your Responsibilities

• Be the friendly, organized, and professional first point of contact via chat, email, and calls.
• Act as a “translator” — listen to the client’s problem, structure the information clearly, and pass it on to our engineering and QA teams without losing the details.
• Keep clients updated and ensure no request is ever forgotten or ignored.
• Step by step, learn the basics of our trading systems so you can start solving simple issues on your own.
• Escalate and prioritize client issues when required.

Why Quod Financial?

• Work in an international, fast-growing company
• Improve your English in a real business environment
• Gain experience in customer support within the fintech industry
• Clear opportunities for growth and career development
• Supportive and collaborative team culture
• A stable company with 20+ years of experience in the market, with 8 offices worldwide.
• You can earn at the level of a developer — our experienced support engineers can make up to 4.5k. It all depends on you: the more experienced you become, the faster you learn and navigate things, the higher your compensation will be.

We offer

• Remote work from Ukraine only
• Medical insurance or a health budget — your choice
• 20 paid vacation days + 10 sick days annually
• Shifts 19.00 pm — 03.00 am (after a year or two, you can switch to day shifts)
• Corporate laptop, EcoFlow — if needed

A quick note on language:

Half of Quod’s Ukrainian team is based in Kharkiv and primarily speaks russian. You’re welcome to communicate in Ukrainian, russian, English — we’re flexible.
However, if language preferences are a key factor for you, please take this into account when considering us.

We are looking for a System Designer to join our team and help build, update, and maintain our design systems. In this role, you will:

Create & Update Systems: Develop and continuously update our design systems to keep them modern, scalable, and aligned with current trends.

Collaborate & Mentor: Work closely with other designers—potentially managing and teaching them—to ensure a consistent design approach across all tools.

Integrate Feedback: Incorporate new features from the UX team and suggestions from stakeholders to improve and expand our design systems.

The role is fully on-site in Warsaw office.

Relocation support will be provided if needed.

✅ Requirements:

✔️4+ years of experience in UX/UI design.

✔️3+ years of experience working on or managing design systems.

✔️Experience designing for multiple platforms, including Web, iOS, and Android.

✔️Excellent understanding of Figma, its tokens, autolayouts and all the latest updates.

✔️Incorporate new features to the Design System as well as adjustments gathered from different sources.

✔️Good knowledge of HTML, CSS, and the basics of client-server architecture.

✔️Ability to work collaboratively in a cross-functional team with a low-ego, high-impact mindset.

✔️The candidate should have an engineering mindset, applying systematic, analytical thinking to design and refine scalable, integrated design solutions.

✔️Strong presentation and documentation skills, with an eye for detail in visual design and brand consistency.

✅ Responsibilities:

✔️Design creative solutions for A/B testing and experiments across digital platforms.

✔️Partner with Product Owners to define business requirements and collaborate with researchers for insights.

✔️Collaborate with analytics to analyze test results and user feedback to iterate and refine designs.

✅ We offer excellent benefits, including but not limited to:

🚀 Career growth opportunities in an international and dynamic environment;

📚 Opportunity to develop language skills with partial compensation for language courses;

🎁 Special gifts for birthdays, weddings, and newborns;

🏝️ 20 working days of paid annual vacation, plus paid sick leaves;

🍲 Office snacks and refreshments;

🏋️ Sports package to support a healthy lifestyle;

🩺 Comprehensive medical insurance for you and your partner;

📍 Comfortable office with great facilities in a prime location;

🎉 Exciting corporate events, team-building activities, and international company parties.

Requirements

• Strong knowledge of PHP (1+ year of hands-on experience) and Laravel framework (1+ year);
• Basic understanding of front-end technologies: JavaScript, HTML5, CSS3;
• Experience with version control systems such as Git, Bitbucket, or similar;
• Hands-on experience integrating third-party APIs (Google, Facebook, and others);
• High level of self-organization, responsibility, creativity, and professional ethics;

• Strong communication skills and a proactive mindset. 

  Responsibilities

• Develop, maintain, and support company websites and web applications;
• Communicate with clients, clarify requirements, answer questions, and provide effective solutions;
• Participate in all phases of the software development lifecycle;
• Follow best practices in coding, security, and data protection, especially when working with sensitive data (API keys, tokens, etc.);

• Collaborate with the team to improve product quality and performance.

   

  We offer an opportunity to grow professionally, work on interesting projects, and be part of a supportive and dynamic team.

Findies is a social shopping network that helps women discover better products that truly fit their lifestyle. We combine expert recommendations, community, and cashback to make shopping more confident and trustworthy.

Our team is small and hands-on, and we’re looking for professionals who want real ownership and the opportunity to shape and build the business.

As we grow within the $1.19 trillion e-commerce industry, your ability to deliver results and move fast will be essential to our success.
 

About the role

We are building an AI-native company where core business processes — product development, content production, and growth — are executed by systems of AI agents.

As an AI Product Engineer, you will work on real product features, using AI tools and systems to move faster and build smarter solutions.
 

What you'll be doing

• Build and ship product features end-to-end using AI-assisted development (Claude Code, AI-agents, skills in Claude Code, etc.)
• Integrate AI capabilities into the product (e.g., generation, automation, decision logic, internal tools).
• Work with APIs, services, and data to create scalable and reliable functionality.
• Continuously improve development speed and quality using AI tools, automations, etc.
   

What you'll need

• Strong engineering background (3-6 years as a Backend or Full-stack engineer).
• Experience building real products or systems with high ownership.
• Hands-on experience working with LLMs and AI tools in practical use cases (not only theoretical knowledge).
• Ability to design and implement end-to-end workflows, including defining inputs, outputs, and system logic.
• Experience integrating multiple external services and APIs (e.g., Notion, analytics tools, CRM, CI/CD).
• Strong problem-solving and systems thinking skills — ability to break down complex problems into structured solutions.
• Comfort working in ambiguous environments without fully defined requirements.
• Ability to quickly prototype and iterate on solutions, balancing speed and quality.
• Strong communication skills and ability to collaborate with non-technical stakeholders.
   

🚀 What we offer:

• Remote-first work format with access to Genesis offices in Kyiv and Warsaw.
• Flexible schedule — most of the team works roughly 9:00 to 18:00 for convenient communication.
• Learning and growth opportunities: access to an educational hub, professional communities, workshops, and specialized courses.
• Company-provided equipment when needed.
• Support for private entrepreneurs (Ukraine/Poland): assistance with tax reporting.
• Corporate doctor available in Kyiv and Lviv.
• Medical insurance (USG) for employees in Ukraine after the probation period.
• 20 paid working days of vacation (4 weeks / 28 calendar days).
• Corporate discounts on sports, education, beauty, health, clothing, cleaning, entertainment, and gifts.
   

Apply now and join our team!

We are looking for IT support to join our global IT team.

What You will do:

• Responsibility for IT equipment including purchasing
• Install and upgrade computer components and software
• Applying and updating required packages and server services, PC, laptop
• Provide support for Google workspace (G-suite)
• Manage users and access rights to company applications
• Handle on-boarding/off-boarding process for employees 
• Offer technical support to company staff, both on-site and for remote users and offices.
• Troubleshoot hardware and software errors by running diagnostics, documenting problems and resolutions, prioritizing problems, and assessing impact of issues
• Manage virtual servers, OS: Windows, Linux
• Integration, configuration, and operation of several systems (such as Monday, Freshdesk, Slack, Integromat), as well as their continuous improvement for all user groups
• Responsible for the maintenance, configuration, and reliable operation of computer systems, network servers, and virtualization

The experience You will need to successfully complete tasks:

• At least 0.5 year experience in an IT support / Help Desk role
• Knowledge of systems and networking software, hardware, and networking protocols
• Experience with G Suite ( Gmail, Calendar, Docs, etc.)
• Familiarity with Cloud platforms is a plus
• Experience with Integromat, Zapier, Monday is a plus
• Excellent time management skills with a proven ability to meet deadlines.
• Service oriented and positive person
• Strong analytical and problem-solving skills.
• Self learning abilities
• Upper-intermediate in English

What We Offer:

• 21 days of paid Leave per year.
• 7 days of sick Leave annually.
• English-speaking Clubs.
• Corporate Events and team buildings.
• Long term cooperation.
• Performance review once a year
• Health insurance.
• All necessary technical equipment provided.
• 4 days work on-site in comfortable office and 1 day fully remote.

Steps of the hiring process:

• Recruitment interview.
• Test task.
• Technical interview.
• Final interview with CTO.

Вимоги до володіння мовами

Англійська

B2 – Вище середнього

Про компанію Bulls-media

BULLS MEDIA is a global leader in digital marketing. Our goal is to simplify decision-making and connect customers with valuable brands.

Our technology helps millions of consumers around the world make smarter, more

We are looking for IT support to join our global IT team.

What You will do:

• Responsibility for IT equipment including purchasing
• Install and upgrade computer components and software
• Applying and updating required packages and server services, PC, laptop
• Provide support for Google workspace (G-suite)
• Manage users and access rights to company applications
• Handle on-boarding/off-boarding process for employees 
• Offer technical support to company staff, both on-site and for remote users and offices.
• Troubleshoot hardware and software errors by running diagnostics, documenting problems and resolutions, prioritizing problems, and assessing impact of issues
• Manage virtual servers, OS: Windows, Linux
• Integration, configuration, and operation of several systems (such as Monday, Freshdesk, Slack, Integromat), as well as their continuous improvement for all user groups
• Responsible for the maintenance, configuration, and reliable operation of computer systems, network servers, and virtualization

The experience You will need to successfully complete tasks:

• Good understanding of IT support / Help Desk role (we can regard a student with no strong experience)
• Knowledge of systems and networking software, hardware, and networking protocols
• Experience with G Suite ( Gmail, Calendar, Docs, etc.)
• Familiarity with Cloud platforms is a plus
• Experience with Integromat, Zapier, Monday is a plus
• Excellent time management skills with a proven ability to meet deadlines.
• Service oriented and positive person
• Strong analytical and problem-solving skills.
• Self learning abilities
• Upper-intermediate in English

What We Offer:

• 21 days of paid Leave per year.
• 7 days of sick Leave annually.
• English-speaking Clubs.
• Corporate Events and team buildings.
• Long term cooperation.
• Performance review once a year
• Health insurance.
• All necessary technical equipment provided.
• 4 days work on-site in comfortable office and 1 day fully remote.

Steps of the hiring process:

• Recruitment interview.
• Test task.
• Technical interview.
• Final interview with CTO.

Вимоги до володіння мовами

Англійська

B2 – Вище середнього

Про компанію Bulls-media

BULLS MEDIA is a global leader in digital marketing. Our goal is to simplify decision-making and connect customers with valuable brands.

Our technology helps millions of consumers around the world make smarter, more

We are looking for a senior full-stack engineer with proven experience in AI-powered document workflows.

Requirements

• 5+ years of software development experience
• Hands-on experience building production-grade AI document pipelines — not just LLM API integration, but full pipeline design and reliability
• Comfortable working with legal/commercial document structures — contracts, agreements, leases — at a level where no explanation of the basics is needed
• Experience with PDF processing: extraction, parsing, classification at scale
• Comfortable in fast-moving, small-team environments with high autonomy

• Familiarity with AI-assisted development tools (Claude Code, Cursor, or similar)

   

• Nice to Have
  Direct experience in real estate tech or legal tech products
  E-signature or document execution workflow experience
  Background in deal or transaction management platforms

Key Responsibilities

• Build AI pipelines to ingest and process document knowledge bases (regulations, contract templates, legal frameworks) and generate structured rules and logic
• Develop document understanding features: summarization, classification, party identification, payment terms, key dates, and required actions from uploaded PDFs
• Implement document state analysis — execution status detection, document categorization, follow-up identification
• Contribute across the deal intelligence stack: contract creation, e-signing workflows, payment triggers, file management, and compliance tracking
• Work autonomously and communicate proactively — own features end-to-end

Required Tech Stack

• Next.js / React — primary framework (frontend and API)
• Python — basic understanding
• Supabase — database and authentication
• Vercel — deployment infrastructure
• Claude API (Anthropic) — AI layer; strong prompt engineering skills required
• TypeScript — used throughout the codebase

Fluent Trade Technologies is the fastest end-to-end data and trading technology provider in the FX, Fixed Income, and Futures markets.

Fluent is a market leader with a significant Tier-1 and Tier-2 client base in the global financial industry.

Please visit us at www.fluenttech.net

Fluent is currently entering an exciting new phase of growth and transformation. As part of this journey, we are becoming a fully metrics-driven organization, where all key business decisions are powered by data, operational insights, and clearly defined KPIs.

To support this transformation, we are looking for an Internal Systems Product Owner who will lead the architecture, implementation, and optimization of our core internal systems infrastructure, focusing on the strategic deployment of Microsoft Dynamics ERP and CRM.

This role will be critical in ensuring that our financial, sales, and operational systems capture the data and metrics required to support scalable growth and data-driven decision-making across the organization.

The position is fully remote (Ukraine / Eastern Europe).

What you will do

• Own and lead the implementation and continuous improvement of Microsoft Dynamics ERP and CRM modules.
• Work closely with Finance, Sales, and other internal stakeholders to define system requirements and translate them into clear technical specifications for the development team.
• Design and implement reporting frameworks and dashboards that capture SaaS, financial, sales, and operational KPIs.
• Ensure that all internal systems support the company’s transition to a metrics-driven operational model.
• Manage and mentor a team of three internal specialists, prioritizing tasks and driving execution.
• Oversee the stability, data integrity, and reliability of financial and sales systems.

• Identify opportunities to automate manual processes and improve operational efficiency through additional software tools.

   

What you will need

• 2–3+ years of hands-on experience with Microsoft Dynamics ERP and CRM (required).
• 5+ years of professional experience working with financial systems, CRM systems, system consulting, or technical product management.
• Strong understanding of how financial processes (AP/AR, General Ledger, Consolidation) and sales processes (pipeline management, sales activity tracking) are structured within ERP systems.
• Experience designing reporting systems for SaaS sales and operational KPIs.
• Experience leading projects or managing small teams.
• Strong professional English communication skills (written and spoken).

As an advantage

• Experience working in Fintech or SaaS environments.
• Experience implementing metrics-driven reporting frameworks.
• Familiarity with business intelligence and reporting tools.

On behalf of our Client from Israel, Mobilunity is looking for a Senior Full-Stack Engineer on full-time engagement.

Our Client is developing a SaaS platform that evaluates how brands perform across LLMs and provides actionable insights to improve visibility and performance.

The system includes:
A user-facing SaaS platform (customer dashboard, insights, reporting) A data processing backend that interacts with multiple LLMs to generate analysis

Currently:
- Platform is live with ~20 paying customers
- Initial MVP was built quickly using a “vibe coding” approach → now undergoing restructuring and productionization
- Moving toward a more scalable, clean architecture with APIs and separated systems
- Future plans include expanding into automated implementation of recommendations

About the Team:

Looking for experienced proactive person who can take on tech leadership from current R&D developer and tackle next challenges:

• Existing codebase is messy and requires refactoring/re-architecture.
• Need to stabilize and scale a working but early-stage system.
• Managing two separate systems (frontend app + LLM data engine).
• Increasing need for complex integrations (LLMs, analytics tools, CRMs, enterprise systems).
• Lack of strong internal technical leadership to define roadmap and best practices.

Key Responsibilities:

• Own and improve overall system architecture (frontend, backend, data/LLM systems).
• Refactor and scale existing MVP into production-grade system.
• Hands-on full-stack development.
• Lead LLM integrations (APIs, prompting, orchestration).
• Build and maintain integrations (payment, CRM, analytics, erp, custom APIs).
• Work closely with founders on product and technical roadmap.
• Participate in hiring and mentoring future engineers.

Required Skills and Experience:

• 5+ years in full-stack development building and scaling SaaS products.
• Background in early-stage/startup environments refactoring or rebuilding MVP systems.
• Background working with data/AI-driven products.
• Strong full-stack skills (React/Vue + Node.js/Python or similar).
• Solid understanding of system architecture and scalability.
• Experience with API design and system integrations.
• Hands-on experience with LLM/AI integrations: OpenAI, Gemini, or similar APIs. Prompting and workflow design.

Nice-to-Have skills:

• Experience with domains related to SEO / eCommerce / marketing tech.
• Experience with enterprise integrations (Salesforce, ERP, etc.).
• Experience connecting 3d-party APIs & tools.

In return we offer:

• The friendliest community of like-minded IT-people
• Open knowledge-sharing environment – exclusive access to a rich pool of colleagues willing to share their endless insights into the broadest variety of modern technologies
• Mobilunity Medical Insurance program designed to attend our teams’ needs
• Paid vacations and sick leaves, including 5 paid days per year that don’t require a sick note
• Perfect office location in the city-center (900m from Lukyanivska metro station with a green and spacious neighborhood) or remote mode engagement: you can choose a convenient one for you, with a possibility to fit together both
• No open-spaces setup – separate rooms for every team’s comfort and multiple lounge and gaming zones
• English classes in 1-to-1 & group modes with elements of gamification
• Neverending fun: sports events, tournaments, music band, multiple affinity groups

We are looking for a Security Coordinator who will help us keep our company’s data, infrastructure, and SaaS ecosystem secure and well-governed.

This role focuses on access control, SaaS security, and risk management, ensuring that our systems are used safely and only by the people who actually need access.

Responsibilities

• Maintain a complete inventory of company systems and assets, including:
  • Cloud infrastructure
  • Databases
  • Google Workspace / shared drives
  • Internal tools
  • Third-party SaaS applications
  • AI tools used by the team
• Ensure proper access management across all systems:
  • Apply the principle of least privilege
  • Review and revoke unnecessary permissions
  • Monitor shared accounts and external access
• Conduct periodic access audits for:
  • Cloud environments
  • Databases
  • Google Drive and internal documentation
  • SaaS tools and integrations
• Identify and mitigate security risks related to AI tools, including:
  • Preventing sensitive data from being uploaded to AI platforms
  • Managing access to AI tools
  • Creating safe usage policies
• Work with engineering and operations teams to:
  • Improve security practices
  • Document access processes
  • Maintain internal security guidelines
• Track and manage security risks from third-party services
• Assist with security documentation and compliance processes (e.g., SOC2 or internal security policies).

Requirements

• Experience with cloud platforms (AWS, GCP, Azure, or similar)
• Familiarity with identity and access management concepts
• Experience managing SaaS ecosystems (Google Workspace, Slack, etc.)
• Understanding of data security risks and access control
• Ability to analyze system permissions and identify unnecessary access
• Awareness of AI-related security risks (data leakage, prompt injection, uncontrolled usage)
• Understanding web development pipeline and security in it

Nice to Have

• Experience with SOC 2 / security compliance
• Familiarity with IAM tools or security monitoring platforms
• Background in DevOps, IT administration, or security operations

What Success Looks Like

• All company systems are properly inventoried and documented
• Access is granted strictly on a need-to-know basis
• No forgotten accounts, open shares, or unnecessary privileges
• AI tools are used safely and responsibly

Summary

Senior Engineer with 5+ years managing and deploying Azure and Office 365 services, including virtual machines, databases, networking, and security. Skilled in Microsoft 365 security, Azure automation, PowerShell scripting, and cloud workload deployment. Experienced in global network design, cybersecurity tools like Azure Sentinel and Defender, and virtualization with Microsoft Hyper-V. Holds ITIL Foundation and Microsoft/Azure certifications, with strong expertise in cloud infrastructure, security compliance, and DevOps practices.

Important:

• Microsoft/Azure certifications such as AZ-103/104, MS-500, MS-101, AZ-500.
• Office 365, Aruba network, and security certifications are advantageous.

Job DescriptionRole Overview

The Level 3 Cloud Infrastructure Engineer is a senior technical role within the Global IT Service Management (ITSM) Business Unit, responsible for providing expert Level 3 support, development, security, and deployment of Microsoft cloud services, specifically Azure and Office 365, to internal and external customers worldwide. This role operates under general direction with substantial autonomy and accountability, focusing on ensuring high availability, security, and performance of cloud, network, infrastructure, and security services in alignment with established quality standards and organizational policies.

Key Responsibilities

• Provide Level 3 escalation support for Azure and Office 365 issues escalated from Service Desk and Level 2 teams, including investigation, diagnosis, and resolution or escalation to external vendors.
• Deliver cloud, network, infrastructure, and security support through online ticketing systems, ensuring adherence to SLAs and high customer satisfaction.
• Develop, maintain, and apply standards, documentation, and knowledge bases to support operational excellence and continuous improvement.
• Configure and automate provisioning, testing, deployment, and monitoring of cloud infrastructure and services using infrastructure management tools and scripting (e.g., PowerShell).
• Plan and implement maintenance, installation, and configuration of cloud infrastructure components, including virtualized environments and networking/security elements.
• Conduct problem management activities, including root cause analysis (RCA), change requests, and follow-up actions to prevent recurrence of issues.
• Monitor cloud system availability, capacity, and security using tools such as Azure Security Center and Azure Sentinel, and implement security best practices.
• Provide on-call and out-of-hours support as required to maintain service continuity.
• Collaborate and influence across teams and stakeholders to drive improvements and ensure alignment with business objectives.
• Comply with Environment, Health & Safety (EH&S) policies and actively participate in related training and risk assessments.

Technical Expertise and Skills

• Extensive experience (3+ years) managing and deploying Azure services, including Virtual Machines, Databases, Storage, Virtual Networks, Azure Resource Manager, Site Recovery, Backups, High Availability, and microservices.
• Proficient in managing Office 365 services such as user management, security, SharePoint, Exchange, Teams, licensing, domain migrations, Azure Active Directory (AAD) synchronization, and hybrid AD environments.
• Strong knowledge and hands-on experience in Microsoft 365 security and compliance features, including DLP, Information Governance, Advanced Threat Management, Azure Information Protection (AIP), and secure score.
• Expertise in Azure cloud networking and security, including firewalls, network security groups, ExpressRoute, Azure VPN, and adherence to Microsoft Azure networking and security best practices.
• Experience deploying new cloud workloads and managing global LAN and WAN networks.
• Advanced cybersecurity skills covering email, cloud, infrastructure, Azure Sentinel, Defender for Cloud and endpoints, and Crowdstrike.
• Database deployment and administration experience with SQL variants including MySQL, MSSQL, Azure Cosmos DB, and Azure SQL as a service.
• Proficiency in Azure automation and PowerShell scripting for operational efficiency.
• Experience with Azure Active Directory Domain Services, Azure B2C, on-premises domain controllers, conditional access, Azure AAD Sync, and hybrid AD configurations.
• Knowledge of Intune for policy creation, device enrollment, compliance, troubleshooting, Autopilot, and scripting.
• Design and deployment experience with Azure Virtual Desktop and Azure security tools such as Security Center and Sentinel.
• Strong background in Windows Server (2012–2022) and Linux operating systems, virtualization technologies (Microsoft Hyper-V), and DevOps principles.
• Proven ability to develop and maintain detailed technical documentation and knowledge bases.
• Experience mentoring and supporting junior escalation teams and working in virtual team environments across multiple customer sites.

Projects and Contexts

The role encompasses continuous and overlapping projects and activities related to the deployment, support, and management of Microsoft cloud and infrastructure services globally. These include:

1. Azure and Office 365 Service Deployment and Management
   Role: Level 3 Cloud Infrastructure Engineer
   Responsibilities: Managing and deploying Azure services (Virtual Machines, Databases, Storage, Virtual Networks, etc.) and Office 365 services (user management, security, SharePoint, Exchange, Teams, licensing, domain migrations). Ensuring high availability, security, and compliance.
   Technologies and Tools: Microsoft Azure, Office 365, Azure Resource Manager, Azure Active Directory, PowerShell scripting, Azure Automation.
2. Cloud Networking and Security Implementation
   Role: Level 3 Cloud Infrastructure Engineer
   Responsibilities: Designing, implementing, and managing cloud networking and security including firewalls, network security groups, ExpressRoute, Azure VPN, and applying Microsoft Azure networking and security best practices.
   Technologies and Tools: Azure Networking, Azure Security Center, Azure Sentinel, Microsoft Defender, Crowdstrike.
3. Global Network Design and Support
   Role: Level 3 Cloud Infrastructure Engineer
   Responsibilities: Designing, deploying, supporting, and managing global LAN and WAN networks to support organizational IT infrastructure.
   Technologies and Tools: LAN/WAN technologies, Aruba network equipment (certification advantageous).
4. Security and Compliance Management
   Role: Level 3 Cloud Infrastructure Engineer
   Responsibilities: Implementing Microsoft 365 security and compliance features such as Data Loss Prevention (DLP), Information Governance, Advanced Threat Management, Azure Information Protection, and secure score monitoring.
   Technologies and Tools: Microsoft 365 Security & Compliance Center, Azure Security Center, Azure Sentinel.
5. Automation and Infrastructure Management
   Role: Level 3 Cloud Infrastructure Engineer
   Responsibilities: Automating provisioning, testing, deployment, and monitoring of cloud infrastructure and services using infrastructure management tools and PowerShell scripting.
   Technologies and Tools: Azure Automation, PowerShell, Infrastructure as Code tools.
6. Azure Virtual Desktop Deployment
   Role: Level 3 Cloud Infrastructure Engineer
   Responsibilities: Designing and deploying Azure Virtual Desktop environments to support remote workforce needs.
   Technologies and Tools: Azure Virtual Desktop, Azure Active Directory.
7. Mentoring and Team Support
   Role: Senior technical mentor and support for junior escalation teams.
   Responsibilities: Providing guidance, knowledge transfer, and support to junior team members to enhance team capability and service quality.
   Technologies and Tools: Internal knowledge bases, documentation tools.

Reporting and Compliance

The role reports directly to the Global Manager IT Service Operations and requires strict adherence to company policies including budget management, EH&S compliance, ITIL processes, and security standards. The incumbent is expected to maintain accurate records, produce reports, and contribute to continuous improvement initiatives.

Education

• University IT or related degree
   

Certification

• ITIL Foundation
• Microsoft/Azure certifications (e.g. AZ-103/104, MS-500, MS-101, AZ-500)
• Office 365 certifications
  Advantageous
• Aruba network certification
  Advantageous
• Security certifications
  Advantageous

Atlaslive is a dynamic iGaming platform that provides the best quality software solutions for iGaming business. We create a live connection between business ambitions and opportunities. Atlaslive is recognized worldwide as one of the leading Sportsbook Platforms, as well as the Best Sports Betting Provider and a Rising Star in Sports Betting Technology within the CEE, Baltic and Nordic markets. Atlaslive, the tech behind the game.

Requirements:

• 2-3 years of experience as a Project Manager or Scrum Master in product teams.
• Experience independently managing a team from planning to release.
• Hands-on experience implementing or improving Agile processes.
• Experience calculating capacity and managing team workload based on data.
• Understanding of risk management at sprint level.
• Confident use of Jira.
• Work with Confluence.
• Proactive communication with stakeholders.
• Ability to speak honestly about problems and risks.

Responsibilities:

• Organise and facilitate Grooming, Planning, Retro, Daily.
• Define Sprint Goal.
• Ensure tasks are ready for Planning through regular Grooming sessions.
• Monitor Sprint Goal execution and escalate blockers in a timely manner.
• Calculate team Capacity prior to each sprint Planning.
• Maintain team workload at 75–85% of effective capacity.
• Plan and coordinate Dev and QA workload.
• Identify and document Risks before sprint start.
• Track Risk status throughout the sprint.
• Manage Dependencies with adjacent teams and external providers.
• Build and maintain team processes aligned with Delivery standards.
• Keep the Jira board up to date — statuses, estimates, priorities.
• Prepare Sprint Planning Report.
• Provide the Head of Delivery with regular reporting: velocity, burndown, % completion.

Nice to have:

• Understanding of the technical side of development — you don’t code, but you understand what the team is talking about.
• Experience working across multiple interdependent teams simultaneously.

Hard Skills:

• Agile / Scrum
• Jira, Confluence
• Sprint planning
• Backlog management
• Basic understanding of SDLC
• Risk management
• Reporting and metrics

The Interview Process:

• 30 minute Recruiter call.
• 60 minute call with Head of Delivery.

Career Growth & Opportunities:

• Become part of a global leader in iGaming innovation.
• Access to professional development programs and industry events.
• Opportunity to work with top-tier experts in cutting-edge technology.
• Drive real impact in a fast-growing international market.
• Flexible career progression within a scalable and adaptable platform

Working Conditions:

• Vacation: 22 working days per year.
• Sick leave: 5 paid days per year.
• Sick lists: 100% paid with medical certificate up to 10 days per year
• Benefit cafeteria personal limit for health support

Join our passionate and talented team and be at the forefront of transforming the iGaming industry with groundbreaking live tech solutions. If you’re a visionary professional eager to shape the future of iGaming, Atlaslive invites you to apply and drive our continued success in this dynamic market.

Atlaslive — The Tech Behind the Game.

*All submitted resumes undergo a thorough review. If we do not contact you within 5 business days after your application, it means that we are unable to proceed with your candidacy at this time. However, we appreciate your interest in our company and will keep your contact details on file for future opportunities.

We’re looking for a Director of Marketing to own and execute our full B2B marketing strategy.

This role reports directly to the CEO/CRO and works closely with sales, delivery, and executive leadership.
 

This is a hands-on role. You’ll be expected to both strategize and execute. If you prefer purely strategic roles with big teams, this isn’t the right fit.
 

But if you want to own a marketing function end-to-end, see direct impact from your work, and build something meaningful at a company with real Fortune 500 clients and proven AI expertise, this is an opportunity to do that.
 

What you’ll own

SEO & organic growth

• Develop and execute an SEO strategy targeting enterprise AI and data engineering keywords
• Track performance via Ahrefs, Google Search Console, and GA4
• Optimize for emerging AI traffic sources

Content marketing

• Lead content strategy for blog (15-20 articles/month), and downloadable assets
• Write all content for technical accuracy, SEO optimization, and brand voice
• Develop case studies, whitepapers, sales presentations, and thought leadership pieces

Demand generation

• Own email marketing program
• Develop landing pages and conversion optimization
• Track and improve MQL generation from inbound channels
• Coordinate with sales on lead quality and pipeline contribution

Social media & personal branding

• Manage LinkedIn company page strategy
• Coordinate executive personal brand campaigns (CEO and other leaders)
• Oversee LinkedIn newsletter program
• Develop shareable content formats (carousels, graphics, video)

PR & brand awareness

• Identify and secure placements in target publications
• Manage paid guest posting and sponsored content
• Coordinate award submissions and speaking opportunities
• Build brand recognition to match domain authority growth

Analytics & reporting

• Build and maintain marketing dashboards
• Track KPIs across all channels
• Report to leadership on performance, insights, and recommendations
• Conduct competitor analysis and market research

RequirementsExperience

• 5+ years in B2B marketing, preferably in tech/SaaS/consulting
• Proven track record of driving organic traffic growth and lead generation
• Experience managing content teams and external agencies
• Hands-on SEO experience
• Strong content writing, editing, and quality control skills

Technical skills

• Proficient in Ahrefs (or similar SEO tools), Google Analytics 4, Google Search Console
• Experience with HubSpot or a similar marketing automation platform
• Understanding of technical SEO fundamentals
• Comfortable with data analysis and reporting

Industry knowledge

• Familiarity with AI, data engineering, or enterprise technology space
• Understanding of B2B buying cycles and enterprise decision-makers
• Ability to translate technical concepts for business audiences

Soft skills

• Self-directed and comfortable owning outcomes with minimal oversight
• Strong written and verbal communication
• Ability to manage multiple projects and priorities simultaneously
• Comfortable working in a fast-paced, resource-constrained environment
• English: advanced (C1+)

Nice to have

• Experience marketing to C-level personas
• Background in AdTech, FinTech, or industrial sectors
• Familiarity with GEO (Generative Engine Optimisation) and AI traffic
• Experience with executive thought leadership programs
• Understanding of ABM (Account-Based Marketing) strategies

What we offer

• Competitive salary based on experience
• Remote-first work environment
• Opportunity to shape marketing strategy for a growing AI consultancy
• Direct access to the CEO/CRO and the executive team
• Ownership of outcomes with autonomy to execute